IBM Security Network Protection XGS 3100 and IBM Security Network Protection XGS 4100 intrusion prevention appliances deliver many features that help address today's information security concerns

IBM United States Software Announcement 213-432
October 1, 2013


Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications


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At a glance
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IBM® Security Network Protection XGS 3100 and IBM Security Network Protection XGS 4100 deliver:

IBM Security Network Protection XGS 4100 only:

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: SE001).



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Overview
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For ease of ordering, IBM Security Network Protection XGS 3100 and IBM Security Network Protection XGS 4100 are now available in IBM Passport Advantage®.

IBM Security Network Protection XGS 3100 and IBM Security Network Protection XGS 4100 are next generation intrusion prevention appliances. They contain many features that help address today's information security concerns. They help:

IBM Security Network Protection XGS 3100 and IBM Security Network Protection XGS 4100 enable smaller sites to take advantage of the next generation intrusion prevention features of IBM Security Network Protection. They are designed to support the lower throughput and port density requirements of these locations, while delivering the enterprise security features that organizations require throughout their entire network.



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Key prerequisites
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For details, refer to the Hardware requirements and Software requirements sections.



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Planned availability date
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October 25, 2013



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Description
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IBM Security Network Protection XGS 3100 and IBM Security Network Protection XGS 4100 provide next generation intrusion prevention functionality for 10 GbE and 1 GbE Ethernet networks. Security Network Protection XGS 3100 and XGS 4100 functionality includes botnet command and control protection, malware protection, Secure Sockets Layer (SSL) man-in-the-middle inspection of encrypted traffic, firewall protection of web applications, application and application action control, protocol analysis-based intrusion prevention, URL filtering, Injection Logic Protection, Shell Code heuristics, and virtual patch.

IBM Security Network Protection XGS 3100 and IBM Security Network Protection XGS 4100 are designed to:

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Reference information
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Refer to Software Announcement 213-296, dated July 23, 2013 .



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Program number
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Program    Program
number     name
 
5725-M90   IBM Security Network Appliance Accessory-PSU
5725-M91   IBM Security Network Protection XGS4100
5725-M92   IBM Security Network Protection XGS4100-AOSW
5725-M93   IBM Security Network Protection XGS3100
5725-M94   IBM Security Network Protection XGS3100-AOSW
5725-M95   IBM Security Network Protection XGS4100-AOS
5725-M96   IBM Security Network Protection XGS3100-AOS
  
Note:  Appliances do not have versions.


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Education support
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IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training website

http://www.ibm.com/services/learning/

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.



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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage website

http://www.ibm.com/software/passportadvantage


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Publications
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IBM Security Network Protection XGS 3100 and IBM Security Network Protection XGS 4100 publications are available at electronic availability on the IBM Security Product Information Center. For information, access

http://pic.dhe.ibm.com/infocenter/sprotect/v2r8m0/index.jsp


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Technical information
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Specified operating environment

Hardware requirements

Hardware requirements for IBM Security Network Protection XGS 3100 and IBM Security Network Protection XGS 4100 are available on the IBM Security Product Information Center. Access the following website and click on the product of interest.

http://pic.dhe.ibm.com/infocenter/sprotect/v2r8m0/index.jsp?product=16&family=8
Software requirements

Software requirements for IBM Security Network Protection XGS 3100 and IBM Security Network Protection XGS 4100 are available on the IBM Security Product Information Center. Access the following website and click on the product of interest.

http://pic.dhe.ibm.com/infocenter/sprotect/v2r8m0/index.jsp?product=16&family=8

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

IBM Electronic Support

The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement, at no additional charge.

Read about the Electronic Support portfolio of tools

http://ibm.com/electronicsupport

Access the IBM Support Portal

http://ibm.com/support

Access the online Service Request tool

http://ibm.com/support/servicerequest

Planning information

Installability

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and technical support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

IBM Security Network Protection XGS 3100 and IBM Security Network Protection XGS 4100 are distributed with:



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

For more information about IBM Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio

To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, visit

http://www.ibm.com/partnerworld/wps/bplocator/
 
Product group: IBM Security Systems
 
PID       Product Identifier Description

5725-M90  IBM Security Network Appliance Accessory-PSU
5725-M91  IBM Security Network Protection XGS4100
5725-M92  IBM Security Network Protection XGS4100-AOSW
5725-M93  IBM Security Network Protection XGS3100
5725-M94  IBM Security Network Protection XGS3100-AOSW
5725-M95  IBM Security Network Protection XGS4100-AOS
5725-M96  IBM Security Network Protection XGS3100-AOS

Product category: IBM Security Network Protection

Passport Advantage

 
Part number  Program name/Description

D11RFLL      IBM SECURITY NTWK APP ACSY-PSU-460W APPL INSTL
               APPLIANCE RELATED HW
D11RZLL      IBM SECURITY NP XGS5100-ADD-ON FPU FO APPL INSTL
               LIC + SW S&S 12 MO
E0IILLL      IBM SECURITY NP XGS5100-ADD-ON FPU FO APPL INSTL
               ANNNUAL SW S&S RNWL
D11S0LL      IBM SECURITY NP XGS5100-ADD-ON FPU FO APPL INSTL
               SW S&S REINSTATE 12 MO
D11RXLL      IBM SECURITY NP XGS5100-ADD-ON FPU NP APPL INSTL
               LIC + SW S&S 12 MO
E0IIKLL      IBM SECURITY NP XGS5100-ADD-ON FPU NP APPL INSTL
               ANNUAL SW S&S RNWL
D11RYLL      IBM SECURITY NP XGS5100-ADD-ON FPU NP APPL INSTL
               SW S&S REINSTATE 12 MO
D11RVLL      IBM SECURITY NP XGS5100-ADD-ON SSLI FO APPL INSTL
               LIC + SW S&S 12 MO
E0IIJLL      IBM SECURITY NP XGS5100-ADD-ON SSLI FO APPL INSTL
               ANNUAL SW S&S RNWL
D11RWLL      IBM SECURITY NP XGS5100-ADD-ON SSLI FO APPL INSTL
               SW S&S REINSTATE 12 MO
D11RTLL      IBM SECURITY NP XGS5100-ADD-ON SSLI NP APPL INSTL
               LIC + SW S&S 12 MO
E0IIILL      IBM SECURITY NP XGS5100-ADD-ON SSLI NP APPL INSTL
               ANNUAL SW S&S RNWL
D11RULL      IBM SECURITY NP XGS5100-ADD-ON SSLI NP APPL INSTL
               SW S&S REINSTATE 12 MO
D11SGLL      IBM SECURITY NP XGS4100-PMY APPL INSTL APPLIANCE +
               S&S 12 MO
E0IIULL      IBM SECURITY NP XGS4100-PMY APPL INSTL ANNUALAPLM+
               S&S RNWL 12MO
D11SFLL      IBM SECURITY NP XGS4100-PMY APPL INSTL APLM +
               S&S REINST 12 MO
D11SELL      IBM SECURITY NP XGS4100-FO APPL INSTL APPLIANCE +
               S&S 12 MO
E0IITLL      IBM SECURITY NP XGS4100-FO APPL INSTL ANNUALAPLM +
               S&S RNWL 12MO
D11SDLL      IBM SECURITY NP XGS4100-FO APPL INSTL APLM +
               S&S REINST 12 MO
D11SILL      IBM SECURITY NP XGS4100-NP APPL INSTL APPLIANCE +
               S&S 12 MO
E0IIVLL      IBM SECURITY NP XGS4100-NP APPL INSTL ANNUALAPLM +
               S&S RNWL 12 MO
D11SHLL      IBM SECURITY NP XGS4100-NP APPL INSTL APLM +
               S&S REINST 12 MO
D11RRLL      IBM SECURITY NP XGS4100-ADD-ON FPU PMY APPL INSTL
               LIC + SW S&S 12 MO
E0IIHLL      IBM SECURITY NP XGS4100-ADD-ON FPU PMY APPL INSTL
               ANNUAL SW S&S RNWL
D11RSLL      IBM SECURITY NP XGS4100-ADD-ON FPU PMY APPL INSTL
               SW S&S REINSTATE 12 MO
D11S9LL      IBM SECURITY NP XGS4100-ADD-ON FPU FO APPL INSTL
               LIC + SW S&S 12 MO
E0IIRLL      IBM SECURITY NP XGS4100-ADD-ON FPU FO APPL INSTL
               ANNUAL SW S&S RNWL
D11SALL      IBM SECURITY NP XGS4100-ADD-ON FPU FO APPL INSTL
               SW S&S REINSTATE 12 MO
D11RMLL      IBM SECURITY NP XGS4100-ADD-ON FPU NP APPL INSTL
               LIC + SW S&S 12 MO
E0IIFLL      IBM SECURITY NP XGS4100-ADD-ON FPU NP APPL INSTL
               ANNUAL SW S&S RNWL
D11RNLL      IBM SECURITY NP XGS4100-ADD-ON FPU NP APPL INSTL
               SW S&S REINSTATE 12 MO
D11RGLL      IBM SECURITY NP XGS4100-ADD-ON SSLI PMY APPL INSTL
               LIC + SW S&S 12 MO
E0IICLL      IBM SECURITY NP XGS4100-ADD-ON SSLI PMY APPL INSTL
               ANNUAL SW S&S RNWL
D11RHLL      IBM SECURITY NP XGS4100-ADD-ON SSLI PMY APPL INSTL
               SW S&S REINSTATE 12 MO
D11S7LL      IBM SECURITY NP XGS4100-ADD-ON SSLI FO APPL INSTL
               LIC + SW S&S 12 MO
E0IIQLL      IBM SECURITY NP XGS4100-ADD-ON SSLI FO APPL INSTL
               ANNUAL SW S&S RNWL
D11S8LL      IBM SECURITY NP XGS4100-ADD-ON SSLI FO APPL INSTL
               SW S&S REINSTATE 12 MO
D11SBLL      IBM SECURITY NP XGS4100-ADD-ON SSLI NP APPL INSTL
               LIC + SW  S&S 12 MO
E0IISLL      IBM SECURITY NP XGS4100-ADD-ON SSLI NP APPL INSTL
               ANNUAL SW S&S RNWL
D11SCLL      IBM SECURITY NP XGS4100-ADD-ON SSLI NP APPL INSTL
               SW S&S REINSTATE 12 MO
D11SKLL      IBM SECURITY NP XGS3100-PMY APPL INSTL APPLIANCE +
               S&S 12 MO
E0IIWLL      IBM SECURITY NP XGS3100-PMY APPL INSTL ANNUAL APLM +
               S&S RNWL 12 MO
D11SJLL      IBM SECURITY NP XGS3100-PMY APPL INSTL APLM + S&S
               REINST 12 MO
D11SMLL      IBM SECURITY NP XGS3100-FO APPL INSTL APPLIANCE +
               S&S 12 MO
E0IIXLL      IBM SECURITY NP XGS3100-FO APPL INSTL ANNUAL APLM +
               S&S RNWL 12 MO
D11SLLL      IBM SECURITY NP XGS3100-FO APPL INSTL APLM + S&S
               REINST 12 MO
D11SPLL      IBM SECURITY NP XGS3100-NP APPL INSTL APPLIANCE +
               S&S 12 MO
E0IIYLL      IBM SECURITY NP XGS3100-NP APPL INSTL ANNUALAPLM+
               S&S RNWL 12MO
D11SNLL       IBM SECURITY NP XGS3100-NP APPL INSTL APLM +
               S&S REINST 12 MO
D11S3LL      IBM SECURITY NP XGS3100-ADD-ON FPU PMY APPL INSTL
               LIC + SW S&S 12 MO
E0IINLL      IBM SECURITY NP XGS3100-ADD-ON FPU PMY APPL INSTL
               ANNUAL SW S&S RNWL
D11S4LL      IBM SECURITY NP XGS3100-ADD-ON FPU PMY APPL INSTL
               SW S&S REINSTATE 12 MO
D11S1LL      IBM SECURITY NP XGS3100-ADD-ON FPU FO APPL INSTL
               LIC + SW S&S 12 MO
E0IIMLL      IBM SECURITY NP XGS3100-ADD-ON FPU FO APPL INSTL
               ANNUAL SW S&S RNWL
D11S2LL      IBM SECURITY NP XGS3100-ADD-ON FPU FO APPL INSTL
               SW S&S REINSTATE 12 MO
D11RILL      IBM SECURITY NP XGS3100-ADD-ON FPU NP APPL INSTL
               LIC + SW S&S 12 MO
E0IIDLL      IBM SECURITY NP XGS3100-ADD-ON FPU NP APPL INSTL
               ANNUAL SW S&S RNWL
D11RJLL      IBM SECURITY NP XGS3100-ADD-ON FPU NP APPL INSTL
               SW S&S REINSTATE 12 MO
D11RKLL      IBM SECURITY NP XGS3100-ADD-ON SSLI PMY APPL INSTL
               LIC + SW S&S 12 MO
E0IIELL      IBM SECURITY NP XGS3100-ADD-ON SSLI PMY APPL INSTL
               ANNUAL SW S&S RNWL
D11RLLL      IBM SECURITY NP XGS3100-ADD-ON SSLI PMY APPL INSTL
               SW S&S REINSTATE 12 MO
D11S5LL      IBM SECURITY NP XGS3100-ADD-ON SSLI FO APPL INSTL
               LIC + SW S&S 12 MO
E0IIPLL      IBM SECURITY NP XGS3100-ADD-ON SSLI FO APPL INSTL
               ANNUAL SW S&S RNWL
D11S6LL      IBM SECURITY NP XGS3100-ADD-ON SSLI FO APPL INSTL
              SW S&S REINSTATE 12 MO
D11RPLL      IBM SECURITY NP XGS3100-ADD-ON SSLI NP APPL INSTL
               LIC + SW S&S 12 MO
E0IIGLL      IBM SECURITY NP XGS3100-ADD-ON SSLI NP APPL INSTL
               ANNUAL SW S&S RNWL
D11RQLL      IBM SECURITY NP XGS3100-ADD-ON SSLI NP APPL INSTL
               SW S&S REINSTATE 12 MO
D11RDLL      IBM SECURITY NP XGS5100-ADD-ON A/WCU FO INSTALL
               INITL FT LIC+S&S 12 MO
E0IIALL      IBM SECURITY NP XGS5100-ADD-ON A/WCU FO INSTALL
               SUBSQ FT LIC+S&S 12 MO
D11R0LL      IBM SECURITY NP XGS5100-ADD-ON A/WCU NP INSTALL
               INITL FT LIC+S&S 12 MO
E0IHXLL      IBM SECURITY NP XGS5100-ADD-ON A/WCU NP INSTALL
               SUBSQ FT LIC+S&S 12 MO
D11R1LL      IBM SECURITY NP XGS5100-ADD-ON IPR FO INSTALL
               INITL FT LIC+S&S 12 MO
E0IHYLL      IBM SECURITY NP XGS5100-ADD-ON IPR FO INSTALL
               SUBSQ FT LIC+S&S 12 MO
D11R2LL      IBM SECURITY NP XGS5100-ADD-ON IPR NP INSTALL
               INITL FT LIC+S&S 12 MO
E0IHZLL      IBM SECURITY NP XGS5100-ADD-ON IPR NP INSTALL
               SUBSQ FT LIC+S&S 12 MO
D11R3LL      IBM SECURITY NP XGS4100-ADD-ON A/WCU PMY INSTALL
               INITL FT LIC+S&S 12 MO
E0II0LL      IBM SECURITY NP XGS4100-ADD-ON A/WCU PMY INSTALL
               SUBSQ FT LIC+S&S 12 MO
D11R4LL      IBM SECURITY NP XGS4100-ADD-ON A/WCU FO INSTALL
               INITL FT LIC+S&S 12 MO
E0II1LL      IBM SECURITY NP XGS4100-ADD-ON A/WCU FO INSTALL
               SUBSQ FT LIC+S&S 12 MO
D11R5LL      IBM SECURITY NP XGS4100-ADD-ON A/WCU NP INSTALL
               INITL FT LIC+S&S 12 MO
E0II2LL      IBM SECURITY NP XGS4100-ADD-ON A/WCU NP INSTALL
               SUBSQ FT LIC+S&S 12 MO
D11R6LL      IBM SECURITY NP XGS4100-ADD-ON IPR PMY INSTALL
               INITL FT LIC+S&S 12 MO
E0II3LL      IBM SECURITY NP XGS4100-ADD-ON IPR PMY INSTALL
               SUBSQ FT LIC+S&S 12 MO
D11R7LL      IBM SECURITY NP XGS4100-ADD-ON IPR FO INSTALL
               INITL FT LIC+S&S 12 MO
E0II4LL      IBM SECURITY NP XGS4100-ADD-ON IPR FO INSTALL
               SUBSQ FT  LIC+S&S 12 MO
D11R8LL      IBM SECURITY NP XGS4100-ADD-ON IPR NP INSTALL
               INITL FT LIC+S&S 12 MO
E0II5LL      IBM SECURITY NP XGS4100-ADD-ON IPR NP INSTALL
               SUBSQ FT LIC+S&S 12 MO
D11R9LL      IBM SECURITY NP XGS3100-ADD-ON A/WCU PMY INSTALL
               INITL FT LIC+S&S 12 MO
E0II6LL      IBM SECURITY NP XGS3100-ADD-ON A/WCU PMY INSTALL
               SUBSQ FT LIC+S&S 12 MO
D11RALL      IBM SECURITY NP XGS3100-ADD-ON A/WCU FO INSTALL
               INITL FT LIC+S&S 12 MO
E0II7LL      IBM SECURITY NP XGS3100-ADD-ON A/WCU FO INSTALL
               SUBSQ FT LIC+S&S 12 MO
D11RBLL      IBM SECURITY NP XGS3100-ADD-ON A/WCU NP INSTALL
               INITL FT  LIC+S&S 12 MO
E0II8LL      IBM SECURITY NP XGS3100-ADD-ON A/WCU NP INSTALL
               SUBSQ FT LIC+S&S 12 MO
D11RCLL      IBM SECURITY NP XGS3100-ADD-ON IPR PMY INSTALL
               INITL FT LIC+S&S 12 MO
E0II9LL      IBM SECURITY NP XGS3100-ADD-ON IPR PMY INSTALL
               SUBSQ FT LIC+S&S 12 MO
D11RELL      IBM SECURITY NP XGS3100-ADD-ON IPR FO INSTALL
               INITL FT LIC+S&S 12 MO
E0IIBLL      IBM SECURITY NP XGS3100-ADD-ON IPR FO INSTALL
               SUBSQ FT LIC+S&S 12 MO
D11QZLL      IBM SECURITY NP XGS3100-ADD-ON IPR NP INSTALL
               INITL FT LIC+S&S 12 MO
E0IHWLL      IBM SECURITY NP XGS3100-ADD-ON IPR NP INSTALL
               SUBSQ FT LIC+S&S 12 MO

Charge metric

 
Program name                                  PID       Charge
                                              number    metric
 
IBM Security Network Appliance Accessory-PSU  5725-M90  Appliance
                                                        Install
IBM Security Network Protection XGS4100       5725-M91  Appliance
                                                        Install
IBM Security Network Protection XGS4100-AOSW  5725-M92  Appliance
                                                        Install
IBM Security Network Protection XGS3100       5725-M93  Appliance
                                                        Install
IBM Security Network Protection XGS3100-AOSW  5725-M94  Appliance
                                                        Install
IBM Security Network Protection XGS4100-AOS   5725-M95  Install
IBM Security Network Protection XGS3100-AOS   5725-M96  Install

Appliance Install

Appliance Install is a unit of measure by which the program can be licensed. An Appliance Install is an installed copy of the program that is included on a single unit of supporting hardware. Licensee must obtain an entitlement for each Appliance Install of the program.

Install

Install is a unit of measure by which the program can be licensed. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program.



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Top rule
Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information form number

L-MTOH-9BQTTD

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software/Appliance Subscription and Support (Software/Appliance Maintenance) also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Other terms
Volume orders (IVO)

No

IBM International Passport Advantage Agreement
Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Usage restriction

Yes. For additional information, refer to the License Information document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
System i® Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



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Statement of good security practices
Bottom rule

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent. In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM. The customer's business applications or business data is never transmitted to IBM.

More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, customers can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Prices
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Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus. Additional information is also available at

http://www.ibm.com/software/passportadvantage

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

For more financing information, visit

http://www.ibm.com/financing


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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
For IBM Business Partner: pwcs@us.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: SE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.

IBM Software Value Plus

These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high-value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners.

Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio_criteria

For questions regarding Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio_contacts
Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Passport Advantage, X-Force, Express, System i, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

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