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IBM Operational Decision Manager V8.5 delivers an enhanced business user experience with new change management and governance capabilities, and the ability to execute business rules from mobile applications

IBM United States Software Announcement 213-125
April 23, 2013


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number  Order now Order now

(Corrected on May 17, 2013)

The Ordering information section is revised.

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At a glance
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IBM® Operational Decision Manager (ODM) V8.5 delivers new and enhanced capabilities:

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001)



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Overview
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IBM Operational Decision Manager (ODM) V8.5, the next generation of business rules, provides an elegant development environment, along with a dedicated, business user interface, for automating and governing frequently occurring, repeatable business decisions.

IBM ODM helps enable organizations in virtually every industry to improve the quality of transaction and process-related decisions that are made repeatedly and to determine appropriate course of action for each customer, partner, and internal interaction by:



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Key prerequisites
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IBM ODM operates with a range of operating environments that include the AIX® , HP-UX, IBM i, Red Hat and SUSE Linux™ , Solaris, and Windows™ software environments. For details on the specific requirements, refer to the Hardware requirements and Software requirements .



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Planned availability date
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Description
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The ability to effectively automate decision making within and across operational business systems is imperative for maximizing organizational efficiency, increasing employee productivity, and improving the quality of actions that are made repeatedly in the course of the business day. In many cases, making the best decision at a given moment requires an understanding of a number of different factors, that include:

IBM ODM V8.5 helps address decision-automation challenges by enabling organizations to build highly flexible, adaptable solutions that can detect and react to data patterns as they occur within a specified time period, as well as provide the appropriate decision response to transactional and process-oriented business systems.

IBM ODM V8.5 highlights include:

The offering is built on IBM business rules management technology (formerly WebSphere® ILOG® Business Rule Management System). It is enhanced with IBM capabilities for detecting time-based events to drive more responsive actions to business opportunities or risk conditions (formerly WebSphere Business Events).

IBM ODM V8.5 consists of several orderable products, which together form a comprehensive platform for the management and execution of business rules and business events:

IBM ODM enables the creation of applications to intelligently automate a wide range of decisions. Some examples of these kinds of decision-management applications include:

IBM ODM helps organizations adapt quickly to changing conditions, align across business and IT, and act with precision and reliability. It provides visibility to achieve clearer line of sight to business operations, collaboration capabilities to help foster cross-functional and cross-divisional outcomes, and built-in governance to align business operations with strategic intent in the face of change.

For the current list of languages supported, visit

http://www-01.ibm.com/software/websphere/ilog_supported_languages.html

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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Decision management is a business discipline that enables organizations to automate, optimize, and govern repeatable business decisions. It involves both the ability to make the best possible decision at the current moment based on data and situational context, as well as the ability to use data to discover insights that can be used to continually improve decisions over time.

These decisions may be fully automated (for example, through an online application or a self-service, point-of-sale system) or they may be used to provide decision support to people (for example, through a system used at a call center, branch, or store location, or in the back office).

IBM ODM provides the ability to intelligently automate a wide range of decisions across business processes and applications. It unites IBM capabilities for business rules management and business event processing in order to drive more responsive actions to business opportunities or risk conditions.

By enhancing the IBM business rules repository to also govern event-based decisions, IBM ODM gives organizations comprehensive capabilities to define and maintain the logic that will drive the actions of critical business systems.



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Reference information
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For additional information on IBM Integration Bus V9.0, refer to Software Announcement 213-133, dated April 23, 2013.



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Program number
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Program                Program
number         VRM     name
 
 5725-B69      8.5     IBM Operational Decision Manager


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Additional information
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Consulting and services

Professional Services are available to help clients get into production quickly and, if desirable, to assist with planning and growing into full-blown business integration solutions. These services can be provided through our IBM Business Partner community or through IBM Global Services.

To contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services


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Education support
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IBM delivers a comprehensive portfolio of education services to help customers successfully deploy and integrate WebSphere Application and Integration middleware products to their maximum potential.

Education is a key component to ensuring software success. The IBM education team is committed to providing the highest quality education available to help your company prosper in today's competitive marketplace.

IBM delivers successful education programs that provide your people with the skills necessary to make your business profitable using IBM software.

The IBM education team works closely with IBM product developers and IBM services organizations to ensure that the courses we offer provide the most up-to-the-minute technical and product information. Our courses place an emphasis on the advanced knowledge and insight that only these sources can provide. We draw from a deep pool of IBM technical experience in the development of our courses, and pass that knowledge on to our students.

For more information about available education offerings, visit

http://www.ibm.com/websphere/education


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage website

http://www.ibm.com/software/passportadvantage


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Publications
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A Quick Start Guide is shipped with the product.

The documentation for IBM ODM V8.5 is provided as an information center. The information center will be available in English and French national language versions on June 7, 2013.

For product family infocenter

http://pic.dhe.ibm.com/infocenter/dmanager/v8r5/index.jsp

Portions of the documentation for IBM ODM V8.5 will be translated and available on, or before, July 4, 2013.



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Technical information
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Specified operating environment

Hardware requirements

For details, refer to the Software requirements section.

Software requirements

Visit the following website for a complete detailed list of hardware and software requirements for Decision Server V8.5 and Decision Center V8.5.

http://www.ibm.com/support/docview.wss?uid=swg27024349

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Limitations

Refer to Usage restriction topic in the Terms and conditions section of this announcement, or to the License Information document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf

Planning information

Direct customer support

Direct customer support is provided by IBM Operational Support Services - SoftwareXcel. This fee service enhances your productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services - SoftwareXcel helps answer questions pertaining to usage and suspected software defects for eligible products.

Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU (426-4968).

For technical support or assistance, contact your IBM representative or visit

http://www.ibm.com/support
Packaging

The IBM ODM V8.5 product package includes:

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

IBM Operational Decision Manager V8.5 uses the security and auditability features of the host software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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This product is only available via Passport Advantage . It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

For more information about IBM Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio

To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, visit

http://www.ibm.com/partnerworld/wps/bplocator/
Product group: Application and Integration Middleware
 
Product: IBM Operational Decision Manager V8.5
         (5725-B69)
 
Product category: WebSphere
 

Passport Advantage

Here is the complete listing of part numbers for IBM ODM (5725-B69).

Program name/Description                                    Part
                                                            number
IBM Decision Center Processor Value Unit (PVU)
  License + SW Subscription & Support 12 Months             D0IIZLL
  Annual SW Subscription & Support Renewal                  E0BQ5LL
  SW Subscription & Support Reinstatement 12 Months         D0IJ1LL
IBM Decision Center Express Processor Value Unit (PVU)
  License + SW Subscription & Support 12 Months             D0Z2ZLL
  Annual SW Subscription & Support Renewal                  E0H9SLL
  SW Subscription & Support Reinstatement 12 Months         D0Z30LL
IBM Decision Server Rules Edition for IBM Integration
Bus Processor Value Unit (PVU)
  License + SW Subscription & Support 12 Months             D0ZIELL
  Annual SW Subscription & Support Renewal                  E0HJ9LL
  SW Subscription & Support Reinstatement 12 Months         D0ZIFLL
IBM Decision Server Rules Edition Resource Value Unit
  Annual SW Subscription & Support Renewal                  E0BSHLL
IBM Decision Server Rules Edition Processor Value Unit (PVU)
  Annual SW Subscription & Support Renewal                  E0BQWLL
IBM Decision Server Rules Edition for Non-Production
Environment Processor Value Unit (PVU)
  Annual SW Subscription & Support Renewal                  E0DK8LL
IBM Decision Server Resource Value Unit
  License + SW Subscription & Support 12 Months             D0IM9LL
  Annual SW Subscription & Support Renewal                  E0BR5LL
  SW Subscription & Support Reinstatement 12 Months         D0IMALL
IBM Decision Server Processor Value Unit (PVU)
  License + SW Subscription & Support 12 Months             D0G80LL
  Annual SW Subscription & Support Renewal                  E0AI1LL
  SW Subscription & Support Reinstatement 12 Months         D0G81LL
IBM Decision Server for Non-Production Environment
Processor Value Unit (PVU)
  License + SW Subscription & Support 12 Months             D0P08LL
  Annual SW Subscription & Support Renewal                  E0DK5LL
  SW Subscription & Support Reinstatement 12 Months         D0P09LL
IBM Decision Server Express Processor Value Unit (PVU)
  License + SW Subscription & Support 12 Months             D0Z1ILL
  Annual SW Subscription & Support Renewal                  E0H93LL
  SW Subscription & Support Reinstatement 12 Months         D0Z1JLL
IBM Decision Server Express for Non-Production Environment
Processor Value Unit (PVU)
  License + SW Subscription & Support 12 Months             D0Z2ILL
  Annual SW Subscription & Support Renewal                  E0H9HLL
  SW Subscription & Support Reinstatement 12 Months         D0Z2JLL
IBM Decision Server Events Edition Processor Value Unit
  Annual SW Subscription & Support Renewal                  E0BQHLL
IBM Decision Server Events Edition for Non-Production
Environment Processor Value Unit (PVU)
  Annual SW Subscription & Support Renewal                  E0DK7LL

Passport Advantage trade up

You must have previously acquired licenses for the following precursor products to be eligible to acquire equivalent licenses of the trade-up products.

                                                           Trade up
Precursor product         Trade up product                 part number
 
IBM Decision Center       IBM Decision Center Processor    D0Z5KLL
 Express Processor         Value Unit (PVU)
 Value Unit (PVU)
IBM Decision Center       IBM Decision Center for          D0Z5LLL
 Express for zEnterprise®    zEnterprise BladeCenter
 BladeCenter® Extension      Extension and Linux on
 and Linux on System z®      System z Processor Value Unit
 PVU License
IBM Decision Server Rules     IBM Decision Server Resource D0LS8LL
Edition Resource Value Unit   Value Unit
License + SW Subscription
& Support 12 Months
IBM Decision Server Rules     IBM Decision Server          D0IL8LL
Edition Processor Value       Processor Value Unit (PVU)
Unit (PVU) License + SW
Subscription & Support
12 Months
IBM Decision Server           IBM Decision Server          D0P0ULL
Non-Production Processor      Processor Value Unit (PVU)
Value Unit (PVU) License
+ SW Subscription &
Support 12 Months
IBM Decision Server Express   IBM Decision Server          D0Z50LL
Processor Value Unit (PVU)    Processor Value Unit (PVU)
License + SW Subscription
& Support 12 Months
IBM Decision Server Events    IBM Decision Server          D0IL9LL
Edition Processor Value       Processor Value Unit (PVU)
Unit (PVU) License + SW
Subscription & Support
12 Months
IBM Decision Server Rules     IBM Decision Server for      D0IL6LL
Edition for zEnterprise       zEnterprise BladeCenter
BladeCenter Extn and Linux    Extension and Linux on
on Sys z PVU License + SW     System z PVU
Subscription & Support 12
Months
IBM Decision Server           IBM Decision Server for      D0P0VLL
Non-Production for            zEnterprise BladeCenter
zEnterprise BladeCenter       Extension and Linux on
Extn and Linux on Sys z PVU   System z PVU
License + SW Subscription
& Support 12 Months
IBM Decision Server Express   IBM Decision Server for      D0Z51LL
for zEnterprise BladeCenter   zEnterprise BladeCenter
Extension and Linux on        Extension and Linux on
System z PVU License + SW     System z PVU
Subscription & Support
12 Months
IBM Decision Server Events    IBM Decision Server for      D0IL7LL
Edition for zEnterprise       zEnterprise BladeCenter
BladeCenter Extn and Linux    Extension and Linux on
on Sys z PVU License + SW     System z PVU
Subscription & Support
12 Months
IBM WebSphere Decision        IBM Decision Server for      D0Q2JLL
Server Rules Edition          Non-Production Environment
Non-Production Processor      Processor Value Unit (PVU)
Value Unit (PVU) License +
SW Subscription & Support
12 Months
IBM WebSphere Decision        IBM Decision Server for      D0Q2KLL
Server Events Edition         Non-Production Environment
Non-Production Processor      Processor Value Unit (PVU)
Value Unit (PVU) License
+ SW Subscription &
Support 12 Months
IBM Decision Server Express   IBM Decision Server for      D0Z5QLL
for Non-Production            Non-Production Environment
Environment Processor Value   Processor Value Unit (PVU)
Unit (PVU) License + SW
Subscription & Support
12 Months
Decision Server Rules Edition IBM Decision Server for      D0Q2LLL
Non-Prod zEnterprise          Non-Production Environment
BladeCenter Extn and Lnx Sys  for zEnterprise BladeCenter
z PVU License + SW            Extn and Lnx Sys z PVU
Subscription & Support
12 Months
Decision Server Events        IBM Decision Server for      D0Q2MLL
Edition Non-Prod zEnterprise  Non-Production Environment
BladeCenter Extn and Lnx Sys  for zEnterprise BladeCenter
z PVU License + SW            Extn and Lnx Sys z PVU
Subscription & Support
12 Months
IBM Decision Server Express   IBM Decision Server for      D0Z5RLL
Non-Production zEnterprise    Non-Production Environment
BladeCenter Extn and Lnx Sys  for zEnterprise BladeCenter
z PVU License + SW            Extn and Lnx Sys z PVU
Subscription & Support
12 Months
IBM Decision Server Express   IBM Decision Server Express  D0Z1KLL
Non-Production Environment    Processor Value Unit (PVU)
Processor Value Unit (PVU)
License + SW Subscription
& Support 12 Months
IBM Decision Server Express   IBM Decision Server Express  D0Z1NLL
Non-Production Environment    for zEnterprise BladeCenter
zEnterprise BladeCenter Extn  Extn and Lnx Sys z PVU
and Lnx Sys z PVU License +
SW Subscription & Support
12 Months

Consult your IBM representative if you have any questions.

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Entitled maintenance offerings                            Part
 description                                              number

IBM Operational Decision Manager V8.5                     5725-B69
Media packs                                               Part
 description                                              number
 
IBM Operational Decision Manager for                      B801JML
 Multiplatforms V8.5 Multilingual Media Pack
 

Cross-platform product for use on System z Integrated Facility for Linux (IFL) engines and/or zEnterprise BladeCenter Extension

Order the part numbers that follow when the product is intended to run on zEnterprise BladeCenter Extension and/or the Linux operating system on System z IFL engines. If the product is not intended to run in these environments, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

                                                            Part
Program name/Description                                    number
IBM Decision Server Rules Edition for IBM Integration
Bus for zEnterprise BladeCenter Extension and Linux on
System z Processor Value Unit (PVU)
  License + SW Subscription & Support 12 Months             D0ZIGLL
  Annual SW Subscription & Support Renewal                  E0HJALL
  SW Subscription & Support Reinstatement 12 Months         D0ZIHLL
IBM Decision Server Rules Edition for Non-Production
Environment for zEnterprise BladeCenter Extension and
Linux on System z Processor Value
  Annual SW Subscription & Support Renewal                  E0DK9LL
IBM Decision Server Rules Edition for zEnterprise
BladeCenter Extension and Linux on System z Processor
Value Unit (PVU)
  Annual SW Subscription & Support Renewal                  E0BQSLL
IBM Decision Server for zEnterprise BladeCenter Extension
and Linux on System z Processor Value Unit (PVU)
  License + SW Subscription & Support 12 Months             D0G7JLL
  Annual SW Subscription & Support Renewal                  E0AHVLL
  SW Subscription & Support Reinstatement 12 Months         D0G7KLL
IBM Decision Server for Non-Production Environment for
zEnterprise BladeCenter Extension and Linux on System z
Processor Value Unit (PVU)
  License + SW Subscription & Support 12 Months             D0P05LL
  Annual SW Subscription & Support Renewal                  E0DK4LL
  SW Subscription & Support Reinstatement 12 Months         D0P06LL
IBM Decision Server Express for zEnterprise BladeCenter
Extension and Linux on System z Processor Value Unit (PVU)
  License + SW Subscription & Support 12 Months             D0Z1LLL
  Annual SW Subscription & Support Renewal                  E0H94LL
  SW Subscription & Support Reinstatement 12 Months         D0Z1MLL
IBM Decision Server Express for Non-Production Environment
for zEnterprise BladeCenter Extension and Linux on
System z Processor Value Unit (PVU)
  License + SW Subscription & Support 12 Months             D0Z2QLL
  Annual SW Subscription & Support Renewal                  E0H9LLL
  SW Subscription & Support Reinstatement 12 Months         D0Z2RLL
IBM Decision Center Express for zEnterprise BladeCenter
Extension and Linux on System z Processor Value Unit (PVU)
  License + SW Subscription & Support 12 Months             D0Z33LL
  Annual SW Subscription & Support Renewal                  E0H9ULL
  SW Subscription & Support Reinstatement 12 Months         D0Z34LL
IBM Decision Server Events Edition for zEnterprise
BladeCenter Extension and Linux on System z Processor
Value Unit (PVU)
  Annual SW Subscription & Support Renewal                  E0BQDLL
IBM Decision Server Events Edition for Non-Production
Environment for zEnterprise BladeCenter Extension and Linux
on System z Processor Value Unit (PVU)
  Annual SW Subscription & Support Renewal                  E0DK6LL
IBM Decision Center for zEnterprise BladeCenter Extension
and Linux on System z Processor Value Unit (PVU)
  License + SW Subscription & Support 12 Months             D0IIVLL
  Annual SW Subscription & Support Renewal                  E0BQ4LL
  SW Subscription & Support Reinstatement 12 Months         D0IIWLL

Charge metric

Program name                  PID number        Charge metric
 
IBM Operational               5725-B69          Processor Value Unit
 Decision Manager V8.5 
IBM Operational               5725-B69          Resource Value Unit
 Decision Manager V8.5

Processor Value Unit (PVU)

PVU is a unit of measure by which the program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU table by processor value, brand, type, and model number at the website below) and the number of processors made available to the program. IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores. The PVU table can be found at

http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html

Licensee can deploy the program using either full capacity licensing or virtualization capacity (sub-capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (refer to the web page below). If using Full Capacity licensing, Licensee must obtain PVU entitlements sufficient to cover all activated processor cores1 in the physical hardware environment made available to or managed by the program, except for those servers from which the program has been permanently removed. If using Virtualization Capacity licensing, Licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the program, as defined according to the Virtualization Capacity License Counting Rules at

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_sp ecific_virtualization_technologies.html
1
An activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.

Notes

Resource Value Unit (RVU)

RVU is a unit of measure by which the program can be licensed. RVU Proofs of Entitlement are based on the number of units of a specific resource used or managed by the program. Licensee must obtain sufficient entitlements for the number of RVUs required for licensee's environment for the specific resources as specified in the program specific table. RVU entitlements are specific to the program and the type of resource and may not be exchanged, interchanged, or aggregated with RVU entitlements of another program or resource. Refer to the program specific RVU table.

Notes

Processor Value Unit (PVU) sub-capacity licensing

This software product is eligible for sub-capacity licensing. Customers must accept the terms of the IBM International Passport Advantage Agreement Attachment for Sub-Capacity Licensing Terms (Attachment), and must obtain PVU Proofs of Entitlement (PoEs) for the maximum processor core capacity available to an eligible sub-capacity product when deployed in an eligible virtualization environment. This is also referred to as sub-capacity or virtualization capacity licensing.

Customers must use the IBM License Metric Tool unless they meet the exceptions described in the Attachment.

For information regarding PVU sub-capacity licensing, including terms and IBM License Metric Tool ordering information, visit

http://www.ibm.com/software/lotus/passportadvantage/subcaplicensing.html

The programs in this announcement all have Value Unit-based pricing.

Program
number      Program name                     Value Unit exhibit

5725-B69    IBM Operational Decision         Processor Value Units
            Manager V8.5
 
5725-B69   IBM Operational Decision          Resource Value Units
            Manager V8.5

For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Your required license capacity is based upon the following factors:



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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the programs. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the programs and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the programs as long as support is in effect.

License Information form number

IBM ODM V8.5:

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM , including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Usage restriction

Yes. Usage is limited to the quantity of Value Units licensed.

For additional information, refer to the License Information document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express . Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
IBM Operational Support Services - SoftwareXcel

No

Other support

Passport Advantage

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.

Sub-capacity pricing terms and conditions

To be eligible for sub-capacity pricing, the machine on which the eligible products are installed and running must be eligible for sub-capacity pricing terms and conditions. Software pricing, at less than full machine capacity for eligible products, apply when running:

Sub-capacity pricing for eligible products is based on the current program pricing methodology, but the number of processors will be determined based on the sum of processors for all partitions where the program is defined (used). To obtain pricing at less than full machine capacity for eligible products, you are required to:



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Top rule
Statement of good security practices
Bottom rule

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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Top rule
Prices
Bottom rule

For all local charges, contact your IBM representative.

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus. Additional information is also available at

http://www.ibm.com/software/passportadvantage

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

For more financing information, visit

http://www.ibm.com/financing


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Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.

IBM Software Value Plus

These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high-value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners.

Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio_criteria

For questions regarding Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio_contacts
Trademarks

AIX 5L is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Express, AIX, Passport Advantage, WebSphere, ILOG, DB2, zEnterprise, BladeCenter, System z, System p, OS/400, System i and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Windows is a trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/