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IBM GPFS V3.5 introduces File Placement Optimizer for Linux (XCC)

IBM United States Software Announcement 212-476
December 11, 2012


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number  Order now Order now


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At a glance
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The new File Placement Optimizer feature, available with GPFS™ V3.5 on Linux™ , extends GPFS for a new class of data-intensive applications, commonly referred to as big data applications. GPFS V3.5:

For ordering, contact your IBM® representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Overview
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The IBM General Parallel File System ( GPFS ) is a cluster file system designed for high-performance, parallel file access and management. GPFS delivers proven reliability, multicluster support, scalability and performance with automated failure recovery, and decentralized data management for simplifying administration. GPFS provides several essential services to allow you to effectively manage growing quantities of structured and unstructured data.

The new File Placement Optimizer (FPO) feature, available with GPFS V3.5 for Linux , extends GPFS for a new class of data-intensive applications, commonly referred to as big data applications . Big data applications involve processing massive amounts of data with a focus on semantically transforming the data. This class of applications is massively parallel and well suited for programming frameworks such as MapReduce that allow users to do large-scale data analysis where the application execution layer handles the system architecture, data partitioning, and task scheduling. A new license type is introduced for FPO nodes in a GPFS cluster that are sharing data with other FPO nodes, but not using GPFS for other usage that requires a GPFS Server license. You must purchase either a GPFS Server license or the new GPFS FPO license for nodes in a GPFS cluster using the GPFS FPO function. GPFS FPO is an extension of GPFS that is designed to support this emerging class of workloads by applying five innovative optimizations:

Licenses for offerings in this announcement include Software Subscription and Support. Software Subscription and Support contracts are managed in Passport Advantage® . Refer to the Order handling section of this announcement for further details.

If a new release of the offering in this announcement is made generally available in Passport Advantage after the announcement of the offering in System x® ordering systems, clients with valid Software and Subscription contracts may elect to take electronic delivery of the latest release.



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Key prerequisites
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Refer to the Hardware requirements and Software requirements sections.



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Planned availability date
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December 14, 2012



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Description
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GPFS delivers file system services to parallel and serial applications. It gives parallel applications simultaneous access to the same or different files from any node that has the GPFS file system mounted, while managing a high level of control over all file system operations. GPFS is particularly appropriate in an environment where the aggregate peak need for data bandwidth exceeds the capability of a distributed file system server.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html

Section 508 of the US Rehabilitation Act

GPFS is capable, as of December 14, 2012, when used in accordance with associated IBM documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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GPFS is ideal for a wide range of workloads where it is imperative to have high-speed, reliable access or automated management of very large file sizes, or a very large number of files:

The new File Placement Optimizer feature, available with GPFS V3.5 on Linux , extends GPFS for a new class of data-intensive applications, commonly referred to as big data applications. Big data applications involve processing massive amounts of data with a focus on semantically transforming the data. This class of applications is massively parallel and well suited for programming frameworks such as MapReduce that allow users to do large-scale data analysis where the application execution layer handles the system architecture, data partitioning, and task scheduling. A new license type is introduced for FPO nodes in a GPFS cluster that are sharing data with other FPO nodes, but not using GPFS for other usage that requires a GPFS Server license. You must purchase either a GPFS Server license or the new GPFS FPO license for nodes in a GPFS cluster using the GPFS FPO function. GPFS FPO is an extension of GPFS that is designed to support this emerging class of workloads by applying five innovative optimizations.



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Reference information
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Refer to Software Announcement 212-472, dated December 11, 2012 .

Refer to Software Announcement 212-473, dated December 11, 2012 .



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Program number
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Program                Program
number         VRM     name

5641-A07       V3.5    IBM GPFS on x86 Architecture
                         Offerings with 1 Yr SW S&S
 
5641-B07       V3.5    IBM GPFS on x86 Architecture
                         Offerings with 3 Yr SW S&S
 
5641-C07       V3.5    IBM GPFS on x86 Architecture
                         Offerings with 5 Yr SW S&S
 

Product identification number

Program PID number

 5641-A07
 5641-B07
 5641-C07


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Order handling
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To allow for ease of order submission, the offerings in this announcement can be configured in conjunction with eligible System x hardware, software, and license-only configurations that can be created for this product based on existing supported System x hardware system units in a given business environment.

Licenses for offerings in this announcement include one, three or five years of Software Subscription and Support. Software Subscription and Support renewals for all features are aligned through Passport Advantage Express® or Passport Advantage , reducing the administrative burden of keeping your Subscription and Support up to date.

If a new release of a given offering in this announcement is made generally available in Passport Advantage after the announcement of the offering in System x ordering systems, you may elect to take delivery of any release generally available for that offering during the product registration process.

Eligible software products, offered and selected during the ordering process with each hardware system, are enabled for electronic download for the system unit for which the product was ordered. Optionally, software and license-only orders can be created for these products based on existing supported hardware system units in the business environment. Offerings included in this announcement are available exclusively by electronic download.

Orders placed for the eligible offerings in this announcement will be routed and fulfilled through Passport Advantage Express . Invoicing for the initial license orders will occur through the System x order management systems. Subscription and Support renewals will be managed through Passport Advantage .

Passport Advantage allows you to have a common anniversary date for Software Subscription and Support renewals. The anniversary date, established at the order ship date for the initial product acquisition, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases initially include 12, 36 or 60 full months of Subscription and Support coverage. Subscription and Support renewals (the first year of renewal) can be prorated to be coterminous with your common anniversary date but managed and invoiced through Passport Advantage . Thereafter, all Software Subscription and Support will renew at the common anniversary date and include 12 full months of Subscription and Support.



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Education support
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The following classes are available:

Course    Course                         Course
code      title                          type

AN810     GPFS System Administration     Classroom
AX810     GPFS System Administration     Instructor Led-Online
AN820     GPFS Performance Tuning        Classroom
AX820     GPFS Performance Tuning        Instructor Led-Online

IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training website

http://www.ibm.com/services/learning/

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.



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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM , you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=212-476


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Publications
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No publications are shipped with this program.

The following publications are available from the web:

To access the above GPFS documentation, refer to the IBM Cluster Information Center website. This website contains the most recent GPFS documentation in PDF and HTML formats and is located at

http://publib.boulder.ibm.com/infocenter/clresctr/vxrx/index.jsp

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the US) or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.



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Technical information
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Specified operating environment

Hardware requirements

GPFS on x86 Architecture and the File Placement Optimizer function are supported on all IBM ServerProven® servers with the minimum hardware requirements that follow, unless stated otherwise in the GPFS FAQs:

To determine if a server is ServerProven , see the IBM ServerProven site at

http://www-03.ibm.com/systems/info/x86servers/serverproven/compat/us/

Additionally, see the FAQs for supported connectivity, formally qualified disk subsystems, and use of GPFS on compatible non-IBM hardware.

The GPFS FAQs are available at

http://publib.boulder.ibm.com/infocenter/clresctr/vxrx/topic/com.ibm.cluster.gpfs.doc/g pfs_faqs/gpfsclustersfaq.html
Software requirements

For the File Placement Optimizer feature on Linux with GPFS V3.5, APAR IV28687 is required and an order for the FPO license must be placed.

It is suggested that you install the latest service update that is available at

http://www-933.ibm.com/support/fixcentral/

GPFS for Linux on x86 Architecture V3.5 is supported on the Red Hat Enterprise Linux (RHEL), SUSE Linux Enterprise Server (SLES), and Debian distributions. FPO is not supported on the Debian distribution.

For currently supported release levels of RHEL, SLES, and Debian distributions and the latest supported kernel levels, refer to the GPFS FAQs at

http://publib.boulder.ibm.com/infocenter/clresctr/vxrx/topic/com.ibm.cluster.gpfs.doc/g pfs_faqs/gpfsclustersfaq.html

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Companion products

Related products to GPFS are:

Compatibility

The GPFS FPO license permits the licensed node to perform NSD server functions for sharing GPFS data with other nodes that have a GPFS FPO or GPFS Server license. This license cannot be used to share data with nodes that have a GPFS Client license or non-GPFS nodes.

Nodes running the GPFS File Placement Optimizer feature cannot coexist or interoperate with nodes running GPFS V3.4.

Limitations

The File Placement Optimizer function is only available with GPFS 3.5 on the Linux operating system with APAR IV28687. An order must be placed for the FPO license. FPO is not supported on the Debian distribution.

The GPFS FPO license permits the licensed node to perform NSD server functions for sharing GPFS data with other nodes that have a GPFS FPO or GPFS Server license. This license cannot be used to share data with nodes that have a GPFS Client license or non-GPFS nodes.

Nodes running the GPFS File Placement Optimizer feature cannot coexist or interoperate with nodes running GPFS V3.4.

For complete and up-to-date information regarding GPFS specifications and capacities, refer to the GPFS on x86 Architecture (5724-N94) Sales Manual and to the GPFS FAQs available at

http://publib.boulder.ibm.com/infocenter/clresctr/vxrx/topic/com.ibm.cluster.gpfs.doc/g pfs_faqs/gpfsclustersfaq.html

For additional information, refer to the Usage restrictions section, or to the License Information document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
IBM Electronic Support

The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement, at no additional charge.

Planning information

The File Placement Optimizer function is only available with GPFS 3.5 on the Linux operating system with APAR IV28687. An order must be placed for the FPO license.

The GPFS FPO license permits the licensed node to perform NSD server functions for sharing GPFS data with other nodes that have a GPFS FPO or GPFS Server license. This license cannot be used to share data with nodes that have a GPFS Client license or non-GPFS nodes.

Nodes running the GPFS File Placement Optimizer feature cannot coexist or interoperate with nodes running GPFS V3.4.

For complete and up-to-date information regarding GPFS specifications, refer to the GPFS FAQs available at

http://publib.boulder.ibm.com/infocenter/clresctr/vxrx/topic/com.ibm.cluster.gpfs.doc/g pfs_faqs/gpfsclustersfaq.html
Customer responsibilities

See the Limitations and Usage restrictions sections.

Installability

For installation information, refer to the GPFS Concepts, Planning, and Installation Guide.

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express . Product upgrades and technical support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

Packaging

After receipt of an order, the Business Partner or user client will be required to register and accept Passport Advantage or Passport Advantage Express terms and conditions. The product includes the license and Software Subscription and Support.

Your Proof of Entitlement for this program is a copy of a paid sales receipt, purchase order, invoice, or other sales record from IBM or its authorized reseller from whom you acquired the program, provided that it states the license charge unit (the characteristics of intended use of the program; for example, number of processors, number of users) and quantity acquired.

IBM GPFS for Linux on x86 Architecture is distributed on an individual package containing the Linux installation files and GPFS Server, GPFS Client, and GPFS FPO ( Linux only) installation code.

Installation files include:

GPFS V3.5 program filesets:

Linux :

Publications are available online at

http://publib.boulder.ibm.com/infocenter/clresctr/vxrx/index.jsp

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

GPFS uses the security and auditability features of the operating system on which it is installed. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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This product is only available via Passport Advantage . It is not available as shrinkwrap.

Charge metric
                                         PID
Program name                             number           Charge metric

IBM GPFS on x86 Architecture V3.5        5641-A07         Per 10 PVU
 with 1 year SW S&S
 
IBM GPFS on x86 Architecture V3.5        5641-B07         Per 10 PVU
 with 3 year SW S&S
 
IBM GPFS on x86 Architecture V3.5        5641-C07         Per 10 PVU
 with 5 year SW S&S

Processor Value Unit (PVU)

PVU is a unit of measure by which the program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU table by processor value, brand, type, and model number at the website below) and the number of processors made available to the program. IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores. The PVU table can be found at

http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html

Licensee can deploy the program using either full capacity licensing or virtualization capacity (sub-capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (refer to the web page below). If using Full Capacity licensing, Licensee must obtain PVU entitlements sufficient to cover all activated processor cores1 in the physical hardware environment made available to or managed by the program, except for those servers from which the program has been permanently removed. If using Virtualization Capacity licensing, Licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the program, as defined according to the Virtualization Capacity License Counting Rules at

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_sp ecific_virtualization_technologies.html
1
An activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.

Notes :

New Licensees

Orders for new licenses will be accepted now. Electronic download ability begins on the planned availability date.

Basic Licenses

To order the programs described in this announcement, specify the type model number, order type description, supply feature, and quantity of desired licenses for the appropriate one-time charge (OTC) features listed in the tables below. After receipt of your order, you will be requested to register through Passport Advantage Express to allow for entitlement for support and notification of upgrades. Upon registration completion you will be provided with a website for the electronic download The one-time charge for the product includes the license and Software Subscription and Support.

Single entity offering (SEO) numbers in the table below can be ordered through ibm.com® . The SEO numbers in the table below are equivalent to the type model number, description, supply feature, and OTC billing feature numbers as designated in the table. After receipt of your order, you will be requested to register through Passport Advantage Express to allow for entitlement for support and notification of upgrades. Upon registration completion, you will be provided with a website for the electronic download. The one-time charge for the product includes the license and Support.

                                                OTC
                                       Supply  billing
Program number and                     feature feature SEO
feature description                    number  number  number

5641-A07 IBM GPFS on x86 Architecture  5809    0440    00Y4512
         FPO, Per 10 PVU with 1 Yr
         SW S&S
 
5641-A07 IBM GPFS on x86 Architecture  5809    0445    00Y4513
         FPO, Per 250, 10 PVU with 1 Yr
         SW S&S
 
5641-B07 IBM GPFS on x86 Architecture  5829    0441    00Y4516
         FPO, Per 10 PVU with 3 Yr
         SW S&S
 
5641-B07 IBM GPFS on x86 Architecture  5829    0446    00Y4517
         FPO, Per 250, 10 PVU with 3 Yr
         SW S&S
 
5641-C07 IBM GPFS on x86 Architecture  5819    0444    00Y4520
         Server, Per 10 PVU with 5 Yr
         SW S&S
 
5641-C07 IBM GPFS on x86 Architecture  5819    0449    00Y4521
         Server, Per 250, 10 PVU with 5 Yr
         SW S&S
 
 
5641-C07 IBM GPFS on x86 Architecture  5809    0442    00Y4522
         Client, Per 10 PVU with 5 Yr
         SW S&S
 
5641-C07 IBM GPFS on x86 Architecture  5809    0447    00Y4523
         Client, Per 250, 10 PVU with
         5 Yr SW S&S
 
5641-C07 IBM GPFS on x86 Architecture  5829    0443    00Y4524
         FPO, Per 10 PVU with 5 Yr
         SW S&S
 
5641-C07 IBM GPFS on x86 Architecture  5829    0448    00Y4525
         FPO, Per 250, 10 PVU with
         5 Yr SW S&S
 

 

Customization options

 Select the appropriate feature numbers to customize your order with
delivery options desired. These features can be specified on the initial
order.
 
 Expedite shipments
 
            Feature          Description
            
             3445            Expedite
 
Expedite shipments will be processed to receive 72-hour delivery from
the time IBM Software Delivery and Fulfillment (SDF) receives the
order.
 

 


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and International Passport Advantage Express Agreement.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Agreement for Acquisition of Software Maintenance

These programs are licensed under the IBM Program License Agreement (IPLA). IBM includes one year, three years, or five years of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired.

License Information form number

L-LMUY-8YAP3Y

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Usage restrictions

Yes.

GPFS has three types of licenses: a Server license, a Client license, and an FPO license. For each node in a GPFS cluster (see Permitted use of GPFS Server, GPFS Client and GPFS FPO below), the customer determines the appropriate number of GPFS Server, GPFS Client, or GPFS FPO licenses that correspond to the way GPFS is used on that node. A node is defined as an operating system image that may appear on a single computer within a cluster, on a system within a cluster, or on a partition.

During GPFS cluster configuration, the customer is prompted to identify whether a particular node is a GPFS Server, GPFS Client, or a GPFS FPO. If a GPFS Client is chosen, function that requires a GPFS Server license will be disabled on this node. If a GPFS FPO is chosen, you will not be able to designate the node as quorum, file system manager, config manager, CNFS, or AFM gateway. This license cannot be used to share data with nodes that have a GPFS Client license or non-GPFS nodes. Because the node that acts as the GPFS cluster configuration server requires a GPFS Server designation, at least one node in the GPFS cluster requires a GPFS Server license.

Permitted use of GPFS Server

The GPFS Server license permits the licensed node to perform GPFS management functions such as cluster configuration manager, quorum node, manager node, and Network Shared Disk (NSD) server. In addition, the GPFS Server license permits the licensed node to share GPFS data directly through any application, service protocol, or method such as Network File System (NFS), Common Internet File System (CIFS), File Transfer Protocol (FTP), or Hypertext Transfer Protocol (HTTP).

Permitted use of GPFS Client

The GPFS Client license permits exchange of data between nodes that locally mount the same GPFS file system. No other export of the data is permitted. The GPFS Client may not be used for nodes to share GPFS data directly through any application, service, protocol, or method, such as NFS, CIFS, FTP, or HTTP. For these functions, a GPFS Server license would be required.

Permitted use of GPFS FPO

The GPFS FPO license permits the licensed node to perform NSD server functions for sharing GPFS data with other nodes that have a GPFS FPO or GPFS Server license. This license cannot be used to share data with nodes that have a GPFS Client license or non-GPFS nodes.


Note: Refer to the GPFS FAQs available from the following website for more information, including example configurations and license definitions regarding the GPFS Server, GPFS Client, and FPO model

http://publib.boulder.ibm.com/infocenter/clresctr/vxrx/topic/com.ibm.cluster.gpfs.doc/g pfs_faqs/gpfsclustersfaq.html

For additional information, refer to the License Information document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support applies

The offering in this announcement includes Software Subscription and Support (Software Maintenance) in the license.

Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Subscription and Support is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months notice. If you require additional technical support from IBM , including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Yes. A 15% education allowance applies to qualified education institution customers.



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Statement of good security practices
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM . Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit

http://www.ibm.com/support/electronic


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Prices
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For additional information and current prices, contact your local IBM representative.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller
                                              OTC
                                              billing
Program number and                            feature  SEO
feature description                           number   number   OTC

5641-A07  IBM GPFS on x86 Architecture FPO,   0440     00Y4512  
           Per 10 PVU with 1 Yr SW S&S
 
5641-A07  IBM GPFS on x86 Architecture FPO,   0445     00Y4513  
           Per 250, 10 PVU with 1 Yr SW S&S
 
5641-B07  IBM GPFS on x86 Architecture FPO,   0441     00Y4516   
           Per 10 PVU with 3 Yr SW S&S
 
5641-B07  IBM GPFS on x86 Architecture FPO,   0446     00Y4517   
           Per 250, 10 PVU with 3 Yr SW S&S
 
5641-C07  IBM GPFS on x86 Architecture        0444     00Y4520   
           Server Per 10 PVU with 5 Yr
           Yr SW S&S
 
5641-C07  IBM GPFS on x86 Architecture        0449     00Y4521   
           Server Per 250, 10 PVU with 5 Yr
           SW S&S
 
5641-C07  IBM GPFS on x86 Architecture        0442     00Y4522   
           Client Per 10 PVU with 5 Yr
           SW S&S
 
5641-C07  IBM GPFS on x86 Architecture        0447     00Y4523   
           Client Per 250, 10 PVU with 5 Yr
           SW S&S
 
5641-C07  IBM GPFS on x86 Architecture FPO,   0443     00Y4524   
           Per 10 PVU with 5 Yr SW S&S
 
5641-C07  IBM GPFS on x86 Architecture FPO,   0448     00Y4525   
           Per 250, 10 PVU with 5 Yr SW S&S
 

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

Pricing terms

Prices in the following PDF prices link are suggested list prices on day of announcement for the U.S. only. They are provided for your information only. Dealer prices may vary, and prices may also vary by country. IBM list price does not include tax or shipping and is subject to change without notice.

ENUS-212-476-LIST_PRICES_2012_12_11.PDF ENUS-212-476-LIST_PRICES_2012_12_11.PDF

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

IBM Global Financing offers competitive financing to credit-qualified customers and IBM Business Partners to assist them in acquiring IT solutions. Our offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors, as well as commercial financing (revolving lines of credit, term loans, acquisition facilities, and inventory financing credit lines) for Business Partners. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply Rates and offerings are subject to change, extension, or withdrawal without notice.



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Top rule
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Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
 For IBM representative: callserv@ca.ibm.com
 
 For IBM Business Partner: pwswna@us.ibm.com
 
Mail:       IBM Teleweb Customer Support
            ibm.com Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

GPFS and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Passport Advantage, System x, Express, PartnerWorld, ServerProven, Tivoli, System Storage and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Windows is a trademark of Microsoft Corporation in the United States, other countries, or both.

Intel is a trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/