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IBM Content Manager OnDemand for z/OS , V9.0 adds full text search, security, performance, and usability enhancements

IBM United States Software Announcement 212-293
September 4, 2012


Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications


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At a glance
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IBM® Content Manager OnDemand for z/OS® , V9.0 includes:

For ordering, contact Your IBM representative or an IBM Business Partner.
For more information contact the Americas Call Centers at
800-IBM-CALL (426-2255).
 
Reference: LE001


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Overview
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IBM Content Manager OnDemand for z/OS , V9.0 is high-performance solution for enterprise report management. It is designed to help companies gain significant return on investment by enabling them to transform costly high-volume print output to electronic information capture and presentation in support of customer service.

Content Manager OnDemand for z/OS , V9.0 includes these enhancements:



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Key prerequisites
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Refer to the Hardware requirements and Software requirements sections.

In addition to Content Manager OnDemand for z/OS server licenses, you must obtain an appropriate number and type (Authorized, Employee, and External) of user licenses (AUVU, EUVU and XUVU) from Passport Advantage®



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Planned availability date
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September 7, 2012



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Description
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IBM Content Manager OnDemand V9.0 is optimized for efficiently storing and managing large volumes of static content including correspondence that has been electronically sent or posted to clients, and reports used to conduct business activity or convey business performance.

Enhancements

http://www-01.ibm.com/software/data/content-management/cm-interoperablity-services.html

Additional detail on IBM Content Manager OnDemand can be found at

http://www.ibm.com/software/data/ondemand/

Deprecation and removal of function

Content Manager OnDemand V9.0 deprecates the following functions previously supported:

Content Manager OnDemand V9.0 does not support IBM eClient or Information Integrator for Content (II4C). You should upgrade to IBM Content Navigator if similar function is required.

For information on IBM Content Manager OnDemand for Multiplatforms V9.0, refer to Software Announcement 212-273, dated August 21, 2012 .

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html

Section 508 of the US Rehabilitation Act

IBM Content Manager OnDemand for z/OS is capable as of September 4, 2012, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested on the following Web site

http://www.ibm.com/able/product_accessibility/index.html


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Program number
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Program               Program
number        VRM     name
 
5697-CMD   V9.0   IBM Content Manager OnDemand for z/OS

Product identification number

 
                    Subscription and
Program PID number  Support PID number
 
5697-CMD            5655-H80 

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=212-293


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi


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Publications
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No publications are shipped with this product.

The following publications can be ordered with the availability of the product. To order, use the Publications Center or contact your IBM representative.

                                                  Order
Title                                             number

IBM Content Manager OnDemand for z/OS             GC19-3700
IBM Content Manager OnDemand Advanced Function    GC19-3701
Presentation
IBM Content Manager OnDemand Distribution         GC19-3702
Facility for z/OS
IBM Content Manager OnDemand Enhanced Retention   GC19-3703
Management for z/OS
IBM Content Manager OnDemand PDF Indexer for z/OS GC19-3704

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the US) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.

For additional information on IBM Content Manager OnDemand for z/OS , V9.0, refer to

http://pic.dhe.ibm.com/infocenter/cmod/v9r0m0/index.jsp


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Technical information
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Specified operating environment

Hardware requirements

The exact configuration you need to support your environment with satisfactory response time will vary, depending on the size of the objects you are working with and other factors. Individual display response times vary depending on workstation speed, memory, size of objects, and network and server workload. The minimum recommended configurations that follow need to be evaluated and adjusted according to your unique requirements. Disk space recommendations are for the product installation and working space only. The actual hard disk space required varies, depending upon your installation. The most current and complete information on hardware and software requirements for the IBM Content Manager portfolio, including additional server descriptions, is available in the support section at

http://www.ibm.com/support/entry/portal/Overview/Software/Information_Management/Conten t_Manager_OnDemand_for_z~OS
Software requirements

The most current and complete information on software requirements for IBM Content Manager portfolio, including additional server descriptions, is available in the support section at

http://www.ibm.com/support/docview.wss?rs=129&uid=swg27021524

Software requirements can be found at

http://www.ibm.com/support/docview.wss?rs=129&uid=swg27021456
http://www.ibm.com/support/docview.wss?rs=129&uid=swg27021524

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Direct customer support

For technical support or assistance, contact your IBM representative or visit

http://www.ibm.com/support
Packaging

IBM Content Manager OnDemand for z/OS , V9.0 includes:

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

IBM Content Manager OnDemand for z/OS , V9.0 uses the security and auditability features of the host software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

ECM Software Services

IBM ECM Software Services provides packaged and individualized software service offerings to design, deploy, maintain and expand IBM ECM software.

IBM ECM Software Services provides the following to plan, implement, maintain or customize your IBM Content Manager OnDemand for z/OS solution.

Planning services

ECM planning services provide you with the advisory and assessment assistance that you need for an ECM enterprise design, solution assessment, and a transition (upgrade, conversion, or migration) plan.

Infrastructure planning and design services

Comprehensive service to align customer resources, other IBM teams, and Business Partners to map client requirements to ECM products and integrating technologies.

Transition planning services

Unifying your content throughout your organization is a critical ECM requirement. ECM Software Services enables you to unify your content through conversion, migration or federation. The IBM Transition Planning Service provides expert resources to assist you in planning the following transition scenarios and more:

This service assists clients with the many decisions that need to be made to ensure their organization fully maximizes the benefits of IBM Content Manager OnDemand.

Implementation services

ECM implementation services assist our clients in deploying a technically sound and functional system framework necessary for the successful development and deployment of their ECM solution. These services allow clients to be confident that whether their ECM solution is designed and developed by their staff, ECM Software Services, or a certified partner, it will be implemented and supported on a system framework that has been expertly installed, tested, and certified for support by IBM ECM Support.

IBM Content Manager OnDemand for z/OS Installation

This service provides the expert resources to install the Content Manager OnDemand for z/OS software at your site. This service provides hands-on assistance to address questions and key issues regarding the installation and basic configuration of the software.

Maintenance services

ECM maintenance services provide you with the advisory and assessment assistance that you need for an ECM enterprise design, solution assessment, and a transition (upgrade, conversion, or migration) plan.

Transition services

Transition services assist you with product upgrades, platform conversions, and data migrations providing a fail-safe methodology for protecting client data during the transition of your current ECM solution to the target solution. Our team of experts manages and executes the transition process for supported platforms.

Remote system administration services

IBM ECM Remote System Administration team offers comprehensive and reliable system administration services for all server-based IBM solutions that are completely seamless to a client operations. This service will develop a customized solution specific for the target systems and implement a clear and concise plan of daily, weekly, monthly, and periodic monitoring tasks.

System health check services

IBM offers a combination of health check services to meet your specific system health-related needs. These services can identify the causes of existing system bottlenecks or even identify the capacity limits of your current hardware and software configuration prior to realizing a production bottleneck. Whether or not your system has health related issues, Software Services Health Check services can recommend the appropriate changes to increase overall system performance getting you the most value and the best performance from your system every day.

Additional custom services

ECM Software Services can also help you with these additional custom services:

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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Charge metric

IBM Content Manager OnDemand for z/OS , V9.0 package includes six chargeable units. Order one or more of the following to meet your requirements:

In addition to Content Manager OnDemand z/OS server licenses, you must obtain an appropriate number and type (Authorized, Employee, and External) of user licenses from Passport Advantage .

Content Manager OnDemand for Multiplatforms - Full Text Search is a separately available feature. You must obtain an appropriate number of Processor Value Unit (PVU) licenses from Passport Advantage .

For information on IBM Content Manager OnDemand for Multiplatforms V9.0, refer to Software Announcement 212-273, dated August 21, 2012 .

Install

Install is a unit of measure by which the program can be licensed. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program.

Server

Server is a unit of measure by which the program can be licensed. A server is a physical computer that is comprised of processing units, memory, and input/output capabilities and that executes requested procedures, commands, or applications for one or more users or Client Devices. Where racks, blade enclosures, or other similar equipment is being employed, each separable physical device (for example, a blade or a rack-mounted device) that has the required components is considered itself a separate server. For the purpose of server-based licensing, licensee must obtain entitlements for each server that is made available to the program, regardless of the number of processor cores and partitions in the server or the number of copies of the program on the server.

Notes :

Basic license

To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.

Program name: IBM Content Manager OnDemand for z/OS, V9.0
Program PID:  5697-CMD
 
Entitlement                                License option/
identifier   Description                   Pricing metric

S0170DD      IBM Content Manager OnDemand  Basic OTC, per server
             AFP Transforms
 
Orderable supply ID    Language            Distribution medium

S0170C6                English             3590 
Entitlement                               License option/
identifier   Description                  Pricing metric

S0170DF      IBM Content Manager OnDemand Basic OTC,
             Library Server               Per Establishment
 
Orderable supply ID    Language           Distribution medium
-
S0170CN                Korean             3590 Cartridge 
 
Entitlement                               License option/
identifier   Description                  Pricing metric

S0170DG      IBM Content Manager OnDemand Basic OTC, Per
             Object Server                Establishment 
 
Orderable supply ID    Language           Distribution medium

S0170C8                English            3590 Cartridge
  
Entitlement                               License option/
identifier   Description                  Pricing metric

S0170DH      IBM Content Manager OnDemand Basic OTC,Per
             OnDemand Distribution        Establishment
             Facility
 
Orderable supply ID    Language           Distribution medium

S0170CF                English            3590 Cartridge
 
Entitlement                                  License option/
identifier   Description                     Pricing metric

S0170DK      IBM Content Manager OnDemand    Basic OTC,Per
             Enhanced Retention Manager      Establishment
 
Orderable supply ID    Language              Distribution medium

S0170CK                English               3590 Cartridge
Entitlement                                  License option/
identifier   Description                     Pricing metric

S0170DJ      IBM Content Manager OnDemand    Basic OTC, Per
             PDF Indexer                     Establishment
 
Orderable supply ID    Language              Distribution medium

S0170CT                English               3590 Cartridge
 
Orderable supply ID    Language              Distribution medium

S0170CZ                English               3590 Cartridge
Note: The table below applies only to AP South and US.
 
Entitlement                                  License option/
identifier   Description                     Pricing metric

S0170DF      IBM Content Manager OnDemand    Basic OTC,
             Library Server                  Per Establishment
 
Orderable supply ID    Language              Distribution medium

S0170CN                Korean                3590 Cartridge
 
Entitlement                                     License option/
identifier   Description                        Pricing metric

S0170DG      IBM Content Manager OnDemand       Basic OTC, Per
             Object Server                      Establishment
 
Orderable supply ID    Language                 Distribution medium

S0170CB                Korean                   3590 Cartridge
 
Entitlement                                     License option/
identifier   Description                        Pricing metric

S0170DH      IBM Content Manager OnDemand       Basic OTC,Per
             OnDemand Distribution Facility     Establishment
Orderable supply ID    Language                 Distribution medium

S0170CG                Korean                   3590 Cartridge
 
Entitlement                                     License option/
identifier   Description                        Pricing metric

S0170DK      IBM Content Manager OnDemand       Basic OTC,Per
             Enhanced Retention Manager         Establishment
 
Orderable supply ID    Language                 Distribution medium

S0170CL                Korean                   3590 Cartridge
 
Entitlement                                     License option/
identifier   Description                        Pricing metric

S0170DJ      IBM Content Manager OnDemand       Basic OTC, Per
             PDF Indexer                        Establishment
 
Orderable supply ID    Language                 Distribution medium

S0170CV                Korean                   3590 Cartridge
Entitlement                                     License option/
identifier   Description                        Pricing metric

S0170DD      IBM Content Manager OnDemand       Basic OTC,
             AFP Transforms                     Per Server
 
Orderable supply ID    Language                 Distribution medium
 
S0170D1                Korean                   3590 Cartridge

To order the SW Subscription and Annual Support, specify program number 5655-H80 and the feature number from the following table. The quantity of SW Subscription and Support licenses must be equal to the number of one-time charge (OTC) licenses ordered.

 
Entitlement                                    License option/
identifier   Description                       Pricing metric

S016MNX      IBM Content Manager OnDemand      Basic ASC, per
                                               Establishment
             ODF S&S                           No charge, decline
                                               SW S&S
 
Orderable supply ID    Language                Distribution medium

S00W2NF                Japanese DBCS           Hardcopy pub
                                               (Japan only)
S00W2NC                English                 Hardcopy pub
 
S00W2ND                Korean                  Hardcopy pub
                                               (AP South only) 
 
Entitlement                                    License option/
identifier     Description                     Pricing metric
 
S016MP0        IBM Content Manager  OnDemand   Basic ASC, per
                                               Establishment
               PDF Indexer S & S               No charge, decline
                                               SW S&S
 
Orderable supply ID    Language                Distribution medium

S00W2NF                Japanese DBCS           Hardcopy pub
                                               (Japan only)
S00W2NC                English                 Hardcopy pub
 
S00W2ND                Korean                  Hardcopy pub
                                               (AP South only)
Entitlement                                    License option/
identifier     Description                     Pricing metric

S016MNV        IBM Content Manager OnDemand    Basic ASC, per
                                               Establishment
               Library Server S&S              No charge, decline
                                               SW S&S
 
Orderable supply ID    Language                Distribution medium

S00W2NB                Japanese DBCS           Hardcopy pub
                                               (Japan only)
S00W2N8                English                 Hardcopy pub
 
S00W2N9                Korean                  Hardcopy pub
                                               (AP South only)
 
Entitlement                                    License option/
identifier   Description                       Pricing metric

S016MNW      IBM Content Manager OnDemand      Basic ASC, per
             Object Server S&S                 Establishment,
                                               No charge, decline
                                               SW S&S
 
Orderable supply ID    Language                Distribution medium

S00WVTR                Japanese DBCS           Hardcopy pub
                                               (Japan only)
S00WVTP                English                 Hardcopy pub
 
S00WVTS                Korean                  Hardcopy pub
                                               (AP South only)
 
Entitlement                                    License option/
identifier   Description                       Pricing metric

S014LJV      IBM Content Manager OnDemand      Basic ASC, per
                                               Server
             AFP Transforms S&S                No charge decline,
                                               SW S&S
Orderable supply ID    Language                Distribution medium

S014LJW                English                 Hardcopy pub
 
Entitlement                                    License option/
identifier      Description                    Pricing metric

S016MNZ         IBM Content Manager OnDemand    Basic ASC, per
                                                Establishment
                Enhanced Retention Manager S&S  No charge,
                                                decline SW S&S
 
Orderable supply ID    Language                 Distribution medium

S015H38                Japanese DBCS            Hardcopy pub
                                                (Japan only)
S015H37                English                  Hardcopy pub
 
S015H39                Korean                   Hardcopy pub 

On/Off CoD

IBM Content Manager OnDemand for z/OS , V9.0 is eligible for On/Off CoD with a temporary use charge calculated based on MSUs per-day usage.

 
Program name  IBM Content Manager OnDemand for z/OS, V9.0
Program PID   5697-CMD

Customized Offerings

Product deliverables are shipped only via CBPDO, ServerPac, SystemPac® .

CBPDO and ServerPac are offered for Internet delivery in countries where ShopzSeries product ordering is available. Internet delivery reduces software delivery time and allows you to install software without the need to handle tapes. For more details on Internet delivery, refer to the ShopzSeries help information at

http://www.software.ibm.com/ShopzSeries

You choose the delivery method when you order the software. IBM recommends Internet delivery. In addition to Internet and DVD, the supported tape delivery options for CBPDO, ServerPac, and SystemPac , include:

Most products can be ordered in ServerPac and SystemPac the month following their availability on CBPDO. z/OS can be ordered via all three offerings at general availability. Production of software product orders will begin on the planned general availability date.



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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Agreement for Acquisition of Software Maintenance

The following agreement applies for Software Subscription and Support (Software Maintenance) and does not require customer signatures:

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

IBM System z® Operational Support Services - SoftwareXcel is an option if you desire added services.

License Information form number

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program support

Enhanced support, called Subscription and Support, includes telephone assistance, as well as access to updates, releases, and versions of the program as long as support is in effect. You will be notified of discontinuance of support with 12 months' notice.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Other terms
Volume orders (IVO)

No

IBM International Passport Advantage Agreement
Passport Advantage applies

No

Usage restriction

Yes.

Explanation of terms

Note: The following terms supersede and replace the previous license terms. Updated licensing terms are included in the program package.

IBM Content Manager OnDemand z/OS - Library Server Feature

The Library Server Feature is a priced feature of IBM Content Manager OnDemand for z/OS , V9.0. The Library Server Feature is included on the program media. You are not authorized to use the feature unless you first acquire a Proof of Entitlement for this feature. The Library Server feature is licensed per establishment.

IBM Content Manager OnDemand z/OS - Object Server Feature

The Object Server Feature is a priced feature of Content Manager OnDemand for z/OS , V9.0. The Object Server Feature is included on the program media. You are not authorized to use the feature unless you first acquire a PoE for this feature. The Object Server Feature is licensed per establishment.

You may elect to have your Information Technology Services managed solely for your benefit by a third party; however, as the licensee, you remain responsible for compliance with all terms and conditions, including but not limited to, the acquisition and maintenance of a sufficient number of licenses as described in this License Information document. You may not assign, transfer, delegate, or sublicense any of your rights or obligations, in whole or in part, to such third party without the express written permission of IBM .

You may not use the program or any component thereof to provide hosting services to third parties unless otherwise agreed to in writing by IBM .

IBM Content Manager OnDemand z/OS - Authorized User

An Authorized User authorization must be obtained for each individual user accessing the program in any manner. Each Authorized User authorization is attributable to one and only one individual user, either within or outside your enterprise. An Authorized User authorization is required for each individual user who accesses the program or any component, application, feature, function, or capability thereof, either directly or indirectly, through any means on behalf of the user. Users require authorization for accessing content managed within, or distributed from the program server. Each Authorized User authorization entitles one individual user to establish one or more connections to any number of program servers across any of the supported platforms with the exception of IBM Content Manager OnDemand for z/OS , which requires a separate server PoE. An Authorized User authorization may only be reassigned for the long-term replacement of personnel. The programs may be installed on one or more computers and accessed by multiple users, provided that an Authorized User authorization has been obtained for each individual user.

Licenses for optional priced features

IBM Content Manager OnDemand z/OS - PDF Indexer Feature

If you choose to install the IBM Content Manager OnDemand PDF Indexer Feature (the PDF Indexer Feature), you must acquire a PoE. Your license to the PDF Indexer Feature allows you to install and use the PDF Indexer Feature to support definition and capture of PDF data streams on one or more IBM Content Manager OnDemand Library Server. The PDF Indexer Feature is licensed per establishment.

IBM Content Manager OnDemand z/OS - OnDemand Distribution Facility (ODF)

The ODF feature is a priced feature of Content Manager OnDemand for z/OS , V9.0. One license to the Content Manager OnDemand Distribution Facility feature entitles you to install the program feature on one or more physical servers. The ODF Indexer Feature is licensed per establishment.

Recipients of reports generated by the Content Manager OnDemand Distribution Facility do not need to be licensed as Authorized Users.

IBM Content Manager OnDemand z/OS - Enhanced Retention Manager

The Enhanced Retention Manager feature is a priced feature of Content Manager OnDemand for z/OS , V9.0. One license to the Content Manager OnDemand Enhanced Retention Manager feature entitles you to install the program feature on one or more physical servers. The Enhanced Retention Manager Feature is licensed per establishment.

IBM Content Manager OnDemand z/OS - Advanced Function Presentation Transformations

The Advanced Function Presentation Transformations feature is a priced feature of Content Manager OnDemand for z/OS , V9.0. One license to the Content Manager OnDemand Advanced Function Presentation Transformations feature entitles you to deploy one copy (or instance) of the program feature. If you wish to deploy additional copies (or instances), you must acquire additional PoE.

IBM Content Manager OnDemand for Multiplatforms - Full Text Search

The Full Text Search feature is a priced feature of Content Manager OnDemand for Multiplatforms, V9.0. The Full Text Search Feature is licensed per Processor Value Unit (PVU). The number of PVU licenses required depends on the processor technologies of the Full Text Search server. For additional information, refer to

http://www-01.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html
Software Subscription and Support applies

Yes. All distributed software licenses include Software Subscription and Support (also referred to as Software Maintenance) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage for a total of three years from date of acquisition may be elected.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For more information about the Passport Advantage Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
IBM Operational Support Services - SoftwareXcel

Yes

System i® Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Yes. A 15% education allowance applies to qualified education institution customers.

On/Off Capacity on Demand (CoD)

To be eligible for On/Off CoD pricing, you must be enabled for temporary capacity on the corresponding hardware, and the required contract, Attachment for IBM System z On/Off Capacity on Demand (Z125-7883) must be signed prior to use.



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Statement of good security practices
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM . Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit

http://www.ibm.com/support/electronic


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Prices
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Information on charges is available at

http://www.ibm.com/support

Choose the option entitled Purchase/upgrade tools.

Program name: IBM Content Manager OnDemand for z/OS, V9.0
Program PID:  5697-CMD
 
Entitlement                                  License option/
identifier   Description                     Pricing metric

S0170DD      IBM Content Manager OnDemand    Basic OTC, per server
             AFP Transforms
 
Orderable supply ID    Language              Distribution medium

S0170C6                English               3590 
Entitlement                                  License option/
identifier   Description                     Pricing metric

S0170DF   IBM Content Manager OnDemand       Basic OTC,
          Library Server                     Per Establishment
 
Orderable supply ID    Language              Distribution medium

S0170CN                Korean                3590 Cartridge
 
Entitlement                                  License option/
identifier   Description                     Pricing metric

S0170DG    IBM Content Manager OnDemand      Basic OTC, Per
           Object Server                     Establishment 
 
Orderable supply ID    Language              Distribution medium

S0170C8                English               3590 Cartridge
 
Entitlement                                  License option/
identifier   Description                     Pricing metric

S0170DH      IBM Content Manager OnDemand    Basic OTC,Per
             OnDemand Distribution Facility  Establishment
 
Orderable supply ID    Language              Distribution medium

S0170CF                English               3590 Cartridge 
 
Entitlement                                  License option/
identifier   Description                     Pricing metric

S0170DK      IBM Content Manager OnDemand    Basic OTC,Per
             Enhanced Retention Manager      Establishment
 
Orderable supply ID    Language              Distribution medium

S0170CK                English               3590 Cartridge   
 
Entitlement                                  License option/
identifier   Description                     Pricing metric

S0170DJ      IBM Content Manager OnDemand     Basic OTC, Per
             PDF Indexer                      Estabishment
 
Orderable supply ID    Language               Distribution medium

S0170CT                English                3590 Cartridge 
 
Orderable supply ID    Language               Distribution medium

S0170CZ                English                3590 Cartridge 
 
Orderable supply ID    Language               Distribution medium

S0170D3                English                3590 Cartridge 
Note: The table below applies only to AP South and US.
 
Entitlement                                   License option/
identifier   Description                      Pricing metric

S0170DF      IBM Content Manager OnDemand     Basic OTC,
             Library Server                   Per Establishment
 
Orderable supply ID    Language               Distribution medium

S0170CN                Korean                 3590 Cartridge 
 
Entitlement                                   License option/
identifier   Description                      Pricing metric

S0170DG      IBM Content Manager OnDemand     Basic OTC, Per
             Object Server                    Establishment
 
Orderable supply ID    Language               Distribution medium

S0170CB                Korean                 3590 Cartridge
 
Entitlement                                   License option/
identifier   Description                      Pricing metric

S0170DH      IBM Content Manager OnDemand     Basic OTC,Per
             OnDemand Distribution Facility   Establishment
Orderable supply ID    Language               Distribution medium

S0170CG                Korean                 3590 Cartridge
 
Entitlement                                   License option/
identifier   Description                      Pricing metric

S0170DK      IBM Content Manager OnDemand     Basic OTC,Per
             Enhanced Retention Manager       Establishment
 
Orderable supply ID    Language               Distribution medium

S0170CL                Korean                 3590 Cartridge
 
Entitlement                                   License option/
identifier   Description                      Pricing metric

S0170DJ      IBM Content Manager OnDemand     Basic OTC, Per
             PDF Indexer                      Establishment
 
Orderable supply ID    Language               Distribution medium

S0170CV                Korean                 3590 Cartridge
Entitlement                                   License option/
identifier   Description                      Pricing metric

S0170DD      IBM Content Manager OnDemand     Basic OTC, Per
             AFP Transforms                   Server
 
Orderable supply ID    Language               Distribution medium
 
S0170CZ                Korean                 3590 Cartridge

To order the SW Subscription and Annual Support, specify program number 5655-H80 and the feature number from the following table. The quantity of SW Subscription and Support licenses must be equal to the number of one-time charge (OTC) licenses ordered.

 
Entitlement                                   License option/
identifier   Description                      Pricing metric

S016MNX      IBM Content Manager OnDemand     Basic ASC, per
                                              Establishment
             ODF S&S                          No charge, decline
                                              SW S&S
 
Orderable supply ID    Language               Distribution medium

S00W2NF                Japanese DBCS          Hardcopy pub
                                              (Japan only)
S00W2NC                English                Hardcopy pub
 
S00W2ND                Korean                 Hardcopy pub
                                              (AP South only)
 
Orderable supply ID    Language               Distribution medium

S00W2NF                Japanese DBCS          Hardcopy pub
                                              (Japan only)
S00W2NC                English                Hardcopy pub
 
S00W2ND                Korean                 Hardcopy pub
                                              (AP South only)
Entitlement                                   License option/
identifier          Description               Pricing metric

S016MNV             IBM Content Manager       Basic ASC, per
                    OnDemand                  Establishment
                    Library Server S&S        No charge, decline
                                              SW S&S
 
Orderable supply ID    Language               Distribution medium

S00W2NB                Japanese DBCS          Hardcopy pub
                                              (Japan only)
S00W2N8                English                Hardcopy pub
 
S00W2N9                Korean                 Hardcopy pub
                                              (AP South only)
 
Entitlement                                   License option/
identifier   Description                      Pricing metric

S016MNW      IBM Content Manager OnDemand     Basic ASC, per
             Object Server S&S                Establishment
                                              No charge, decline
                                              SW S&S
 
Orderable supply ID    Language               Distribution medium

S00WVTR                Japanese DBCS          Hardcopy pub
                                              (Japan Only)
S00WVTP                English                Hardcopy pub
 
S00WVTS                Korean                 Hardcopy pub
                                              (AP South only)
 
Entitlement                                   License option/
identifier   Description                      Pricing metric

S014LJV      IBM Content Manager OnDemand     Basic ASC, per server
             AFP Transforms S&S               No charge Decline,
                                              SW S&S
Orderable supply ID    Language               Distribution medium

S014LJW                English                Hardcopy pub
 
Entitlement                                   License option/
identifier      Description                   Pricing metric

S016MNZ         IBM Content Manager OnDemand  Basic ASC, per
                                              Establishment,
                Enhanced Retention Manager S&S No charge,
                                               decline SW S&S
 
Orderable supply ID    Language               Distribution medium

S015H38                Japanese DBCS          Hardcopy pub
                                              (Japan Only)
S015H37                English                Hardcopy pub
 
S015H39                Korean                 Hardcopy pub 
 
Entitlement                                   License option/
identifier      Description                   Pricing metric

S016MP0         IBM Content Manager OnDemand  Basic ASC, per
                                              Establishment
                PDF Indexer  S&S              No charge,
                                              decline SW S&S

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus. Additional information is also available at

http://www.ibm.com/software/passportadvantage


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Top rule
Order now
Bottom rule

To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

 Phone:     800-IBM-CALL (426-2255)
Fax:       800-2IBM-FAX (242-6329)
 
 For IBM representative: callserv@ca.ibm.com
 

 For IBM Business Partner: pwswna@us.ibm.com
 
Mail:      IBM Teleweb Customer Support
           ibm.com® Sales Execution Center, Americas North
           3500 Steeles Ave. East, Tower 3/4
           Markham, Ontario
           Canada  L3R 2Z1
 
Reference: LE001
 

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

IBM Software Value Plus

These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills and expertise provided by these Business Partners.

Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plus, visit

http://www-01.ibm.com/software/info/itsolutions/softwarevalueplus

Questions regarding IBM Software Value Plus may be sent to AskSoftwareValueNet@us.ibm.com

Trademarks

Optim and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, z/OS, FileNet, OS/390, AIX, Passport Advantage, DB2, InfoSphere, Cognos, SystemPac, System z, System i and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Windows is a trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/