IBM SmartCloud Notes delivers email, calendar and scheduling, and contact management capabilities within the IBM SmartCloud for Social Business service
IBM United States
Software Announcement 212-269
August 14, 2012
In addition to a persistent focus on quality and dependability in the service overall, IBM SmartCloud™ Notes® now includes features you requested:
- Internet Message Access Protocol (IMAP) access to end-user mail boxes
- Password expiration
- Additional mail management and monitoring tools for company administrators
Note: In Japan, the product name is IBM® SmarterCloud Notes .
For ordering, contact your IBM representative or an IBM Business Partner. For more information contact the Americas Call Centers at 800-IBM-CALL (426-2255).
Reference: YE001
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IBM SmartCloud Notes is a full-featured, enterprise-ready email, calendar and scheduling, and contact management service offering available via a web browser or a Lotus Notes® client in the IBM SmartCloud for Social Business cloud. SmartCloud Notes is designed to help businesses easily tap the benefits of the cloud as well as help reduce costs associated with managing on-premises infrastructures.
IBM SmartCloud Notes builds on the foundation and success of IBM SmartCloud for Social Business:
- Support for Internet Message Access Protocol (IMAP); supported clients include Microsoft™ Outlook 2003 and 2007, Mozilla Thunderbird 9.0.1, Apple Mail 4 and 5
- Additional mail management settings for precise control over the deletion of email messages
- Support for Domino® database Notes links in SmartCloud Notes web
- Support for preventing auto-forwarding of email messages to external addresses
- Support for SmartCloud Notes ID password expiration
In addition to the enhancements to SmartCloud Notes , IBM SmartCloud Engage Advanced adds IBM Notes Traveler for SmartCloud Notes as part of the base offering. This addition enables you to access SmartCloud Notes via Android, Apple, Nokia, and Windows™ Mobile devices.
Note: In Japan, the product name is IBM SmarterCloud Notes .
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Refer to the Hardware requirements section for details.
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August 14, 2012: Electronic availability
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IBM SmartCloud for Social Business provides a wide array of collaboration capabilities in a true Software as a Service (SaaS) model.
The offering encompasses:
- Messaging
- Web conferencing
- Collaboration
With IBM SmartCloud Social Business, companies benefit from essential and effective collaboration tools that help simplify and improve daily business interactions between customers, partners, and colleagues. The power of IBM SmartCloud Social Business is that it is designed to let you work seamlessly with people inside and outside of the organization. You can meet online, share files, chat, manage projects, network with potential clients, schedule meetings, and send and receive mail anywhere, anytime. Whether working remotely, managing remote teams, or needing one place to bring colleagues, partners, and vendors together, SmartCloud for Social Business offerings help transform your business into a social business.
As part of SmartCloud Social Business, IBM SmartCloud Notes delivers:
- Support for Internet Message Access Protocol (IMAP) clients providing end users with the ability to use external programs to send, receive, and manage SmartCloud Notes mail (can be enabled or disabled for end users through the administration user interface for the service); supported clients include Microsoft Outlook 2003 and 2007, Mozilla Thunderbird 9.0.1, Apple Mail 4 and 5.
- Additional mail management settings for precise control over the deletion of email messages to constrain the size of mail files and improve usability (for example, after an administration specified number of days, enable one of the following options:
- Delete email with no exceptions
- Delete email, but keep all messages that are filed in end-user folders
- Delete email, but keep all messages that are filed in specifically named folders
- Support for Domino database Notes links in SmartCloud Notes web for specifying how IBM Lotus Notes document, view, and application links display when end users read email in a browser (links can be listed as Internet links https://...), Notes links (notes://...), or both)
- Administrator support for preventing auto-forwarding of email messages to external addresses using mail rules.
- Support for SmartCloud Notes ID password expiration ensuring that passwords are changed frequently for end user utilizing the Notes client.
With an emphasis on building a strong and competitive offering for either hybrid or fully hosted configurations, SmartCloud Notes allows businesses to easily tap the benefits of cloud-based messaging and collaboration while reducing the cost and complexity of managing an on-premises infrastructure.
Note: In Japan, the product name is IBM SmarterCloud Notes .
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Program VRM Program name
number
5725-F82 1.0.0 IBM SmartCloud Social
Business
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Product information is available via the Offering Information website
- http://www.ibm.com/common/ssi
Also, visit the Passport Advantage® website
- http://www.ibm.com/software/passportadvantage
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No publications are shipped with this product.
The IBM Publications Center
- http://www.ibm.com/shop/publications/order
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.
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Specified operating environment
Hardware requirements
Visit
- http://www.ibm.com/cloud-computing/social/us/en/systemrequirements/
Software requirements
None.
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Planning information
Direct customer support
Direct customer support is provided by IBM Operational Support Services - Support Line. This fee service enhances your productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services - Support Line helps answer questions pertaining to usage and suspected software defects for eligible products.
Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU (426-4968).
Packaging
SmartCloud Archive Essentials and the SmartCloud Notes Entry will be distributed via a media package and electronic software distribution (ESD).
Security, auditability, and control
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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Effective August 14, 2012, IBM will withdraw the following service components from marketing. New orders and registrations will no longer be accepted for these products:
Withdrawn products Replacement products
Part Product name Part
no. no.
D0NQILL IBM SMARTCLOUD None
NOTES FOR HOSTED
BLACKBERRY SERVICES
WITH MOBILE DATA
SYSTEM AUTHORIZED
USER PER MONTH
D0NQJLL IBM SMARTCLOUD None
NOTES HOSTED
BLACKBERRY SERVICES
WITH MOBILE DATA
SYSTEM AUTHORIZED
USER DAILY FEE
PARTIAL MONTH
D0NZPLL IBM SMARTCLOUD None
NOTES BLACKBERRY
SERVICE MDS FOR
NOTES AUTHORIZED
USER OVERAGE
Product information
Licensed function title Product group Product
category
IBM SmartCloud Archive Essentials SmartCloud SmartCloud
Social Notes
Business
IBM SmartCloud Notes Entry SmartCloud SmartCloud
Social Notes
Business
Program name PID Charge unit
number description
IBM SmartCloud Archive Essentials 5725-F82 Per Authorized
User
IBM SmartCloud Notes Entry 5725-F82 Per Authorized
User
Charge metrics definitions
Authorized User
Authorized User is a unit of measure by which the program can be licensed. An Authorized User is a unique person who is given access to the program. The program may be installed on any number of computers or servers and each Authorized User may have simultaneous access to any number of instances of the program at one time. Licensee must obtain separate, dedicated entitlements for each Authorized User accessing the program in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means. An entitlement for an Authorized User is unique to that Authorized User an may not be shared, nor may it be reassigned other than for the permanent transfer of the Authorized User entitlement to another person.
NOTE: Some programs may be licensed where devices are considered users. In that case, the following applies. Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the program or that is otherwise managed by the program is considered a separate user of the program and requires an entitlement as if that device were a person.
Program licenses
IBM SmartCloud Social Business
Part description Part number
IBM SmartCloud Notes Entry
SmartCloud Notes Entry Per D0PRBLL
Authorized User Monthly
Subscription w/ Spt .
SmartCloud Notes Entry Per D0PRDLL
Authorized User Overage .
SmartCloud Notes Entry Per D0PRCLL
Authorized User Partial Month
Charge .
IBM SmartCloud Social Business
Part description Part number
IBM SmartCloud Archive
Essentials
SmartCloud Social Busine Per D0PRILL
Authorized User Monthly
Subscription w/ Spt .
SmartCloud Social Busine Per D0PRKLL
Authorized User Overage .
SmartCloud Social Busine Per D0PRJLL
Authorized User Partial Month
Charge .
SmartCloud Social Busine Per D0PRLLL
Authorized User Service Level
Agreement .
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Statement of good security practices
IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM . Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
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IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
- http://www.ibm.com/financing
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Financial benefit
Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
IBM SmartCloud and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.
Notes, IBM, Lotus Notes, Domino, Passport Advantage and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at
- http://www.ibm.com/legal/us/en/
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
- http://www.ibm.com/planetwide/us/
ENUS212-269.PDF
