IBM Tivoli Composite Application Manager for Applications V7.1 provides end-to-end performance and availability monitoring for application and SOA environmentsIBM United States Software Announcement 212-127
May 29, 2012
|Table of contents|
|At a glance|
IBM® Tivoli® Composite Application Manager for Applications V7.1 essential functions include:
For ordering, contact Your IBM representative or an IBM Business Partner. For more information contact the Americas Call Centers at 800-IBM-CALL (426-2255). Reference: YE001
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IBM Tivoli Composite Application Manager for Applications V7.1 provides an end-to-end performance and availability monitoring solution encompassing a broad set of heterogeneous applications and application infrastructures. By providing an integrated solution for monitoring, viewing, analyzing, and managing applications across the enterprise, this release helps IT organizations optimize service levels and contain costs for critical applications and services.
Combining an integrated user interface, single data warehouse, and single reporting capability, IBM Tivoli Composite Application Manager for Applications provides comprehensive monitoring and management capabilities for complex application environments. These include application and database servers, email and collaboration servers, as well as messaging and middleware servers. They help IT operations and administrators maintain high performance and availability levels for applications and services.
Tivoli Composite Application Manager for Applications V7.1 highlights:
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For details, refer to the Software requirements section.
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|Planned availability date|
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Tivoli Composite Application Manager for Applications V7.1 includes the capability to monitor the following application and application infrastructure components:
Application environment health dashboards
The Application Performance Management User Interface provides attractive, standardized, fast-response dashboards for managing performance and availability of business applications. The user interface also provides capabilities, including the template, for end users to create highly customized dashboards for a business application.
Monitoring of SOA application infrastructures
The end-to-end application and infrastructure monitoring capabilities of Tivoli Composite Application Manager for Applications are expanded to include the monitoring of SOA application infrastructures, featuring monitoring performance service interactions (web services and SCA components), through supported application servers, as well as IBM WebSphere DataPower appliances, IBM WebSphere Enterprise Service Bus, and IBM WebSphere Message Broker. For IBM WebSphere DataPower appliances, Tivoli Composite Application Manager for Applications also provides monitoring of the health of the appliance itself - giving visibility into appliance availability and performance focused on resource utilization, object status, system log, event notifications, transaction latency, as well as the network and connection statistics, and more.
Tivoli Composite Application Manager for Applications also provides support of IBM SOA governance capabilities through integration with WebSphere Service Registry and Repository to deliver automated services level monitoring of Service Level Agreement policy and event notification of operational status. From the registry, the Service Level Definition that is published for a service is used to generate runtime monitoring, alerting and event notification, as well as historical reporting.
In addition, Tivoli Composite Application Manager for Application enables greater flexibility in determining domain coverage by allowing the order of a single monitoring agent.
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Program Program number VRM name 5724-V09 7.1.0 IBM Tivoli Composite Application Manager for Applications
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Product information is available via the Offering Information website
Also, visit the Passport Advantage® website
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No publications will be shipped with this product.
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.
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Specified operating environment
Supported operating systems:
Each agent specified platforms can refer to this website
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Direct customer support
Direct customer support is provided by IBM Operational Support Services - SoftwareXcel. This fee service enhances your productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services - SoftwareXcel helps answer questions pertaining to usage and suspected software defects for eligible products.
Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU (426-4968).
IBM Tivoli Application Manager for Applications V7.1 is distributed with:
Security, auditability, and control
IBM Tivoli Application Manager for Applications V7.1 uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.
To learn more about IBM Software Services or to contact a Software Services sales specialist, visit
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|Licensing metric definitions and pricing examples|
Licensing metric definitions
Resource Value Unit (RVU)
RVU is a unit of measure by which the program can be licensed. RVU Proofs of Entitlement (PoEs) are based on the number of units of a specific resource used or managed by the program. Licensee must obtain entitlements for this program sufficient to cover the resources managed by the program. Licensee must obtain sufficient entitlements for the number of RVUs required for Licensee's environment for the specific resources as specified in the resource table found in the program's announcement and/or License Information document. RVU entitlements are specific to the program and the type of resource and may not be exchanged, interchanged, or aggregated with RVU entitlements of another program or resource.
Standby or backup systems
For programs running or resident on backup machines, IBM defines three types of situations: cold, warm and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other licenses or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location. As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes.
Cold: A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.
Warm: A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.
Hot: copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlement for this copy and there will generally be an additional charge.
Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.
In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files, or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.
The resource for the purpose of the RVU calculation is Activated Processor Cores managed by the program. An Activated Processor Core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions. Licensee can deploy the program using either full capacity licensing or virtualization capacity sub-Capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (refer to web page below). If using full capacity licensing, each Activated Processor Core in the physical hardware environment managed by the program must be counted, except for those servers from which the program permanently no longer manages. If using virtualization capacity licensing, the Virtualization Capacity License Counting Rules that defines how many Activated Processor Cores must be counted, is located at
RVU table for Managed Cores on RVUs Tier From quantity To quantity Factor 1 0 2,500 1.00 2 2,501 10,000 0.80 3 10,001 50,000 0.60 4 50,001 150,000 0.40 5 150,001 - 0.20
The RVU table for Client Devices on RVUs Tier From quantity To quantity Factor 1 0 2,500 1.00 2 2,501 10,000 0.90 3 10,001 25,000 0.80 4 25,001 50,000 0.70 5 50,001 - 0.50
Pricing example 1
A customer wishes to license for the servers in the following core environment:
Note: Linux on System z offerings may not be available for all Tivoli products. This licensing example assumes such availability. Linux on System z offerings have distinctly orderable part numbers in Passport Advantage , which should be used when ordering entitlements for IFLs running Linux .
If pricing products without a Linux on System z offering, you should exclude the z800 server entitlement requirement indicated below. The customer wants to manage the applicable distributed server environment.
Quantity in Processor customer cores to be Systems managed environment licensed One Processor, Single Core 20 20 One Processor, Dual Core 65 130 Two Processors, Dual Core 12 48 Two Processors, Quad Core 10 80 Eight Processors, Dual Core (2 logical partitions) 1 16 Four Processors, Quad Core 1 16 z800 server with 2 uniprocessor IFLs (requires Linux on System z availability) 1 2 Total processors to be licensed 312 Based on the 312 managed cores, the customer would require 312 RVUs.
Passport Advantage for the distributed product
Through the Passport Advantage Agreement, you may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total Passport Advantage points value of the applicable acquisitions. Passport Advantage points are only used for calculating the Entitled Passport Advantage discount.
Use the following two-step process to determine the total Passport Advantage points value:
- Analyze your environment to determine the number of charge units for a product. The quantity of each product's part numbers to be ordered is determine by that analysis.
- Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each IBM Tivoli product part number. The Passport Advantage point value for the applicable part number, multiplied by the quantity for that part number, will determine the Passport Advantage points for that IBM Tivoli product part number. The sum of these Passport Advantage points determines the Passport Advantage point value of the applicable IBM Tivoli product authorizations, which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total Passport Advantage points value.
The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.
Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting. For additional information on Passport Advantage , refer to the following
The following Passport Advantage part number categories may be orderable:
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Product group: Availablity and Performance Products Product Identifier Description: 5724-V09 IBM Tivoli Composite Application Manager for Applications Product category: Tivoli Comp Appl Mgr
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.
Media pack description Part number IBM Tivoli Composite Application Manager for BJ10ZML Applications DVD Multi platform ML Media Pack
On/Off Capacity on Demand (CoD)
On/Off Capacity on Demand (CoD) Part Description number IBM Tivoli Composite Application Manager for Applications D044ULL 3 Agent Pack Proc Day OOCoD Temp Use Chrg IBM Tivoli Composite Application Manager for Applications D044VLL Full Pack Proc Day OOCoD Temp Use Chrg ITCAM for App Single Agent Proc Day OOCoD Temp Use Chrg D0PU7LL
Orders for new licenses will be accepted now.
Shipment will begin on the planned availability date.
Ordering information for Passport Advantage
Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of Software Maintenance. Software Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Maintenance will renew at the common anniversary date for twelve full months of maintenance.
Refer to the IBM International Passport Advantage Agreement and to the IBM Software Support Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.
The quantity to be specified for the Passport Advantage part numbers in the following table is per processor Value Units and per client devices. To order a chargeable option for Passport Advantage , specify the desired part number and quantity.
IBM Tivoli Composite Application Manager for Applications
Description Part number IBM Tivoli Composite Application Manager for Applications D0IDRLL 3 Agent Pack RVU Trade up from Tivoli Monitoring RVU Trade Up License + SW Subscription & Support 12 Months Reseller authorization required IBM Tivoli Composite Application Manager for Applications D0IDSLL 3 Agent Pack RVU zEnterprise BladeCenter® Extension Linux on System z from Tivoli Monitoring RVU zEnterprise BladeCenter Extension for Linux on System z Trade Up License + SW Subscription & Support 12 Months
The quantity to be specified for the Passport Advantage part numbers in the following table is per required number of RVUs. To order for Passport Advantage , specify the desired part number and quantity.
3 Agent Pack RVU Part Description number IBM Tivoli Composite Application Manager for Applications D0IDFLL 3 Agent Pack RVU Lic + SW S&S 12 Mo IBM Tivoli Composite Application Manager for Applications E0BMZLL 3 Agent Pack RVU Annual SW S&S Rnwl IBM Tivoli Composite Application Manager for Applications D0IDGLL 3 Agent Pack RVU SW S&S Reinstate 12 Mo IBM Tivoli Composite Application Manager for Applications D0IDRLL 3 Agent Pack RVU Trade up from Tivoli Monitoring RVU Trade Up License + SW Subscription & Support 12 Months Reseller authorization required
3 Agent Pack RVU RVU zEnterprise BladeCenter Extension Linux on System z Part Description number IBM Tivoli Composite Application Manager for Applications D0IDDLL 3 Agent Pack RVU zEnterprise BladeCenter Extension Linux on System z Lic + SW S&S 12 Mo IBM Tivoli Composite Application Manager for Applications E0BMYLL 3 Agent Pack RVU zEnterprise BladeCenter Extension Linux on System z Annual SW S&S Rnwl IBM Tivoli Composite Application Manager for Applications D0IDELL 3 Agent Pack RVU zEnterprise BladeCenter Extension Linux on System z SW S&S Reinstate 12 Mo IBM Tivoli Composie Application Manager for Applications D0IDSLL 3 Agent Pack RVU zEnterprise BladeCenter Extension Linux on System z from Tivoli Monitoring RVU zEnterprise BladeCenter Extension Linux on System z Tradeup License + SW Subscription & Support 12 Months Single Agent RVU Part Description number ITCAM for App Single Agent per RVU Lic + SW S&S 12 Mo D0PU3LL ITCAM for App Single Agent per RVU Annual SW S&S Rnwl E0DU8LL ITCAM for App Single Agent per RVU SW S&S Reinstate 12 Mo D0PU4LL
Single Agent RVU zEnterprise BladeCenter Extension Linux on System z Part Description number ITCAM for App Single Agent per RVU for zEnterprise D0PU5LL BladeCenter Extension Linux on System z Lic + SW S&S 12 Mo ITCAM for App Single Agent per RVU for E0DU9LL zEnterprise BladeCenter Extension Linux on System z Annual SW S&S Rnwl ITCAM for App Single Agent per RVU for zEnterprise D0PU6LL BladeCenter Extension Linux on System z SW S&S Reinstate 12 Mo
Full Agent Pack RVU Part Description number IBM Tivoli Composite Application Manager for Applications D0ID7LL Full Agent Pack RVU Lic + SW S&S 12 Mo IBM Tivoli Composite Application Manager for Applications E0BMSLL Full Agent Pack RVU Annual SW S&S Rnwl IBM Tivoli Composite Application Manager for Applications D0ID8LL Full Agent Pack RVU SW S&S Reinstate 12 Mo
Full Pack RVU Enterprise BladeCenter Extension Linux on System z Part Description number IBM Tivoli Composite Application Manager for Applications D0ID4LL Full Pack RVU zEnterprise BladeCenter Extension Linux on System z Lic + SW S&S 12 Mo IBM Tivoli Composite Application Manager for Applications E0BMRLL Full Pack RVU zEnterprise BladeCenter Extension Linux on System z Annual SW S&S Rnwl IBM Tivoli Composite Application Manager for Applications D0ID5LL Full Pack RVU zEnterprise BladeCenter Extension Linux on System z SW S&S Reinstate 12 Mo
To order a media pack for Passport Advantage , specify the part number in the desired quantity from the following table:
Part Description number IBM Tivoli Composite Application Manager for BJ10ZML Applications, V7.1 DVD Multiplatform, ML Media Pack
IBM Tivoli Composite Application Manager for Applications is also available, via Web download, from Passport Advantage .
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|Terms and conditions|
The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.
These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.
License Information form number
The program's License Information will be available for review on the IBM Software License Agreement website
Limited warranty applies
If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Volume orders (IVO)
IBM International Passport Advantage Agreement
Passport Advantage applies
Yes, and through the Passport Advantage website at
Software Subscription and Support applies
Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express® . Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.
While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at
Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.
For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at
System i Software Maintenance applies
Variable charges apply
Educational allowance available
On/Off Capacity on Demand (CoD)
To be eligible for On/Off CoD pricing, you must be enabled for temporary capacity on the corresponding hardware, and the required contract, Amendment for iSeries® and pSeries® Temporary Capacity On Demand - Software (Z125-6907), must be signed prior to use.
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|Statement of good security practices|
IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.
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|IBM Electronic Services|
IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM . Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
To learn how Electronic Services can work for you, visit
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Information on charges is available at website
In the Electronic tools category, select the option for Purchase/upgrade tools.
For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at
Business Partner information
If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
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To order, contact your local IBM representative or your IBM Business Partner.
To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.
Phone: 800-IBM-CALL (426-2255) Fax: 800-2IBM-FAX (242-6329) For IBM representative: firstname.lastname@example.org For IBM Business Partner: email@example.com Mail: IBM Teleweb Customer Support ibm.com® Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1 Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
zEnterprise and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.
IBM, Tivoli, WebSphere, DataPower, DB2, CICS, AIX, i5/OS, Power, Passport Advantage, System p, System z, BladeCenter, Express, iSeries, pSeries and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Windows and Microsoft are trademarks of Microsoft Corporation in the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page