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IBM Sterling Solutions for Commerce delivered on Cloud available in Passport Advantage

IBM United States Software Announcement 211-404
October 18, 2011


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number Order now Order now


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At a glance
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The following IBM® Sterling Solutions for Commerce Software-as-a-Service (SaaS) products are now available from Passport Advantage®.

  • IBM Sterling Supplier Portal Allows companies to create and exchange business documents electronically with trading partners, regardless of their size or technical expertise
  • IBM Sterling Supply Chain Visibility Optimizes the inbound supply and outbound fulfillment processes through real-time, end-to-end visibility across supply chain networks
  • IBM Sterling Supply Chain Visibility Vendor Compliance Enables companies to improve supplier performance by detecting and reacting to compliance violations as they happen
  • IBM Sterling Order Management Service Enables companies to manage the order life cycle and orchestrate complex order fulfillment processes across a dynamic business network from a single-tenant SaaS architecture
  • IBM Sterling Configure, Price, Quote Service Enables the selling of complex configurable products from a single-tenant SaaS architecture
  • IBM Sterling Configure, Price, Quote on Cloud Enables the selling of complex configurable products from a multitenant SaaS architecture

These products are delivered as Software-as-a-Service, which means fewer IT resources, no upgrade charges, configuration rather than installation, fast, easy connectivity, and low total cost of ownership.

For ordering, contact your IBM representative, or IBM Americas Call Centers at 800-IBM-CALL (Reference: VE001).



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Overview
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This announcement introduces single-tenant and multitenant SaaS architecture options for additional products from IBM Sterling Solutions for Commerce in Passport Advantage. Single-tenant systems house the application for one company and offer the greatest extensibility and scalability in a hosted software model, while multitenant systems house the application for multiple companies using a single instance of the software, thus providing a more affordable approach.

  • IBM Sterling Supplier Portal: IBM Sterling Supplier Portal uses a secure web portal to help configure and manage web communities to ensure compliance regardless of the size or technical expertise of the suppliers.
  • IBM Sterling Supply Chain Visibility: IBM Sterling Supply Chain Visibility provides a comprehensive view across the supply chain network by leveraging connectivity to supply chain trading partners and enterprise applications.
  • IBM Sterling Supply Chain Visibility Vendor Compliance: IBM Sterling Supply Chain Visibility Vendor Compliance allows you to share supplier performance results with partners in real-time to help detect and resolve compliance issues within the inbound supply chain process as they occur.
  • IBM Sterling Order Management Service: IBM Sterling Order Management Service is a single-tenant SaaS offering that can help improve product and service fulfillment throughout the extended enterprise by enhancing cross-channel efficiencies and streamlining complex business processes across disparate internal systems.
  • IBM Sterling Configure, Price, Quote Service: IBM Sterling Configure, Price, Quote Service is a single-tenant offering that can help simplify complex, multichannel selling processes while hiding the complexity from your end users. It can help you to easily manage product and service configuration and pricing rules based on specific needs.
  • IBM Sterling Configure, Price, Quote on Cloud: IBM Sterling Configure, Price, Quote on Cloud offers the same standard functionality as IBM Sterling Configure, Price, Quote Service, but in a multitenant architecture. It is configurable to account for minor differences among customers sharing the same instance of the software. With costs effectively shared across customers, it is ideally suited for the midmarket.

These solutions open up opportunities for companies of all sizes, from enterprise to medium-size businesses, to achieve cross-channel excellence by optimizing selling and fulfillment processes through a single view of demand, inventory, and supply throughout complex global supply chain networks. This single view, together with flexible process management, helps provide control over your entire fulfillment life cycle.



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Key prerequisites
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  • Internet connection
  • Browser

Refer to the Technical information section for additional information.



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Planned availability date
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  • October 18, 2011:
    • IBM Sterling Supplier Portal
    • IBM Sterling Supply Chain Visibility
    • IBM Sterling Supply Chain Visibility Vendor Compliance
    • IBM Sterling Order Management Service
    • IBM Sterling Configure, Price, Quote Service
  • October 30, 2011: IBM Sterling Configure, Price, Quote on Cloud


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Description
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IBM Sterling Supplier Portal

IBM Sterling Supplier Portal can help you to configure and manage web communities to ensure supplier compliance regardless of the size or technical expertise of suppliers. Once part of the web community, nonelectronic data interchange (EDI) suppliers can access a secure web portal to create electronic business documents and compliant shipping labels and packing slips to ensure orders are processed correctly.

Capabilities include:

  • Create, configure, and manage web communities through a single solution
  • Help enable non-EDI suppliers to create electronic business documents
  • Provide real-time visibility into the performance of the trading partner community
  • Help ensure compliance with established business processes

For additional information, visit

http://www.sterlingcommerce.com/products/multi-channel-fulfillment/supply-chain-visibility/supplier-portal.htm

IBM Sterling Supply Chain Visibility

IBM Sterling Supply Chain Visibility provides a comprehensive view of inbound supply and outbound fulfillment activity across the supply chain network by leveraging connectivity to IBM Sterling B2B Collaboration Network trading partners, out-of-network trading partners, and internal enterprise applications.

With IBM Sterling Supply Chain Visibility, you can:

  • Track supplier and carrier performance across the purchase and sales order life cycle
  • Have a detailed view of inbound supply and outbound fulfillment activity
  • Respond to alerts by locating available enterprise and supplier inventory in real-time
  • Define prebuilt and custom user alerts to detect and notify of order delays
  • Graphically configure unique supply chain processes
  • Track performance metrics with supplier, carrier, and customer performance reporting

For additional information, visit

http://www.sterlingcommerce.com/products/multi-channel-fulfillment/supply-chain-visibility/

IBM Sterling Supply Chain Visibility Vendor Compliance

IBM Sterling Supply Chain Visibility Vendor Compliance equips you with the ability to share supplier performance results with partners in real-time to help deliver continuous improvement. Users can track supplier noncompliance within the inbound supply chain process and provide suppliers with immediate feedback through a duplicate view of the violation with supporting details to help resolve compliance issues as they occur.

IBM Sterling Supply Chain Visibility Vendor Compliance offers:

  • The ability to help manage compliance across different departments through a single common repository
  • Real-time compliance detection, chargeback calculation, and immediate supplier notification
  • The ability to enable suppliers to resolve noncompliance issues as they occur
  • Automation of the manual performance reporting process

For additional information, visit

http://www.sterlingcommerce.com/products/multi-channel-fulfillment/supply-chain-visibility/vendor-compliance

IBM Sterling Order Management Service

From a single-tenant SaaS architecture, IBM Sterling Order Management Service can transform the order experience by helping to improve cross-channel efficiencies and streamlining complex business processes across disparate internal systems. It can orchestrate global product and service fulfillment across the extended enterprise by:

  • Aggregating, managing, and monitoring orders from all channels
  • Coordinating order fulfillment across the extended enterprise
  • Gaining a single unified view of supply and demand
  • Scheduling all services at time of order transaction
  • Enabling repair/exchange life cycle tracking

For additional information, visit

http://www.sterlingcommerce.com/products/multi-channel-fulfillment/order-management/

IBM Sterling Configure, Price, Quote Service

From a single-tenant SaaS Architecture, IBM Sterling Configure, Price, Quote Service transforms and automates the most challenging multichannel selling processes - the configuration of complex products, services, and bundles - while hiding this complexity from the end users. IBM Sterling Configure, Price, Quote Service can help you to easily manage product and service configuration and pricing rules, and guides prospects, customers, partners, sales, and call center representatives in selecting and validating products and services based on specific needs.

IBM Sterling Configure, Price, Quote Service can help you to:

  • Maintain product catalog information
  • Manage product and service pricing
  • Configure products using a web self-service tool
  • Create, deliver, and manage customer and prospect quotes
  • Assist partners in adding their own products and services to a quote
  • Manage and automate quote approval workflows

For additional information, visit

http://www.sterlingcommerce.com/products/multi-channel-selling/configure-price-quote/Sterling+Configure+Price+Quote.htm

IBM Sterling Configure, Price Quote on Cloud

From a multitenant SaaS architecture, IBM Sterling Configure, Price, Quote on Cloud offers the same standard functionality as IBM Sterling Configure, Price, Quote Service. It is highly configurable to account for minor differences among customers sharing the same instance of the software. Additionally, Sterling Configure, Price, Quote on Cloud can be positioned behind customer channels (without field sales), enabling customers to easily maintain their brand.

For additional information, visit

http://www.sterlingcommerce.com/products/multi-channel-selling/configure-price-quote/Sterling+Configure+Price+Quote.htm

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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These solutions are part of the IBM B2B and Commerce portfolio. These solutions address:

  • Selling to deliver a seamless, customer-centric buying experience for products and services across all available channels
  • Order management to help companies to manage the order life cycle and to orchestrate complex order fulfillment processes across dynamic business networks
  • Supply chain management with planning and execution solutions to help companies to anticipate, control and react to demand and supply volatility within the supply chain
  • Decision optimization to help make better decisions by applying advanced analytics to automatically prescribe actions or strategies


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Reference information
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For information about IBM Sterling Commerce™ B2B Integration Software-as-a-Service offerings, refer to Software Announcement 211-402, dated October 18, 2011.

For information about IBM Sterling Selling and Fulfillment Suite on-premise products, refer to Software Announcement 211-126, dated April 05, 2011.

For information about IBM Sterling Transportation Management System Software as a Service, refer to Software Announcement 211-257, dated July 19, 2011.



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Program number
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Program     Program
number      name
 
5725-E38    IBM Sterling Supplier Portal
5725-E40    IBM Sterling Supply Chain Visibility
5725-E41    IBM Sterling Supply Chain Visibility Vendor Compliance
5725-E83    IBM Sterling Order Management Service
5725-E84    IBM Sterling Configure, Price, Quote Service
5725-F55    IBM Sterling Configure, Price, Quote on Cloud
 


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Education support
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The IBM B2B Commerce Education team delivers a comprehensive portfolio of education services to help customers successfully deploy service oriented architecture (SOA) and to integrate B2B Commerce products to achieve the maximum benefit.

Courses are available for

  • IBM Sterling Supplier Portal
  • IBM Sterling Supply Chain Visibility
  • IBM Sterling Supply Chain Visibility Vendor Compliance
  • IBM Sterling Order Management Service
  • IBM Sterling Configure, Price, Quote Service

Education is a key component to ensuring software success. IBM's curriculum provides a unique training value built on exclusive product knowledge direct from IBM developers cemented with expert instructors and flexible time-saving and cost-saving training options.

The IBM B2B Commerce Education team works closely with product developers and services organizations to ensure that the courses we offer provide the most up-to-the-minute technical and product information. Our courses place an emphasis on the advanced knowledge and insight that only these sources can provide. IBM draws from a deep pool of technical experience in the development of our courses and passes that knowledge on to our students.

IBM B2B Commerce Education provides training that spans the spectrum of skills needs from introductory product overviews to advanced offerings. Hands-on labs let students work with fully-functional versions of the software to round out their training experience. Several training options are available, including instructor-led classroom offerings, customized courses, and virtual (online) training that lets students train from their office without traveling.

Descriptions of Industry Solutions B2B Commerce courses for IT professionals and managers are available at

http://www-304.ibm.com/jct03001c/services/learning/ites.wss/us/en?pageType=page&c=a0000037

Follow the links to the Industry Solutions B2B Commerce Education pages for information on course locations and availability dates or call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.

IBM training provides education to support many IBM offerings. For information, visit the IBM training website at

http://www-304.ibm.com/jct03001c/services/learning/ites.wss/zz/en?pageType=page&c=a0011023


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage website

http://www.ibm.com/software/passportadvantage


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Publications
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Product information is included with the program and can be accessed through the user interface. In addition, customers of record can access the publications from the online library at

http://www.sterlingcommerce.com/Documentation/Hosted/HomePage.htm


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Technical information
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Specified operating environment

Hardware requirements
  • A workstation that supports the browser being used
  • A direct Internet connection
Software requirements
  • One of the following browsers:
    • Microsoft™ Internet Explorer Versions 7 or 8
    • Mozilla Firefox Version 3.0
  • Control over Domain Name Service (DNS) settings:
    • A geographically distributed DNS system
    • Ability to change CNAME entries as directed by IBM

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Limitations

Refer to the Terms of Use documents that are available on the IBM Software as a Service Terms of Use website

http://www.ibm.com/software/sla/sladb.nsf/sla/tou

Planning information

Packaging

These products are accessed from the Internet. There are no physical or electronic deliverables.

Security, auditability, and control

IBM customer data is protected by a two-pronged security strategy comprising perimeter security practices and application level security, all driven by IBM data security requirements.

Perimeter practices ensure that security controls, system patching, monitoring, and alerting are uniformly implemented and maintained for all service offerings. These practices cover disaster recovery, regulatory compliance, operational risk assessment, and auditing procedures that include regular SAS 70 Type II reviews. Regular penetration testing and ethical hacking tests are performed.

The procedures for implementing application level security are defined in the Configuration Guides. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. We provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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Product Group: IBM Commerce Solutions
 
     Product      Product
     identifier   identifier description
 
     5725-E38     IBM Sterling Suppler Portal
 
 
Product Category: Selling and Fulfillment
 
 
 
Product Group: IBM Commerce Solutions
 
     Product      Product
     identifier   identifier description
     
     5725-E40     IBM Sterling Supply Chain Visibility
 
Product Category: Selling and Fulfillment
 
 
 
Product Group: IBM Commerce Solutions
 
     Product      Product
     identifier   identifier description
 
     5725-E41     IBM Sterling Supply Chain Visibility
                  Vendor Compliance
 
Product Category: Selling and Fulfillment
 
 
 
Product Group: Commerce Solutions
 
     Product      Product
     identifier   identifier description
 
     5725-E83     IBM Sterling Order Management Service
 
Product Category: Selling and Fulfillment
 
 
 
Product Group: Commerce Solutions
 
     Product      Product
     identifier   identifier description
  
     5725-E84     IBM Sterling Configure, Price, Quote
                  Service
 
Product Category: Selling and Fulfillment
 
 
Product Group: Commerce Solutions
 
     Product      Product
     identifier   identifier description
   
     5725-F55     IBM Sterling Configure, Price, Quote
                  on Cloud
 
Product Category: Selling and Fulfillment
 
Charge metric
                                Part number or
Program name                    PID number        Charge metric
 
IBM Sterling Supplier Portal    5725-E38          Entity ID
 
IBM Sterling Supply Chain       5725-E40          Purchase Order
    Visibility                                    Line
 
IBM Sterling Supply Chain       5725-E41          Entity ID
    Visibility Vendor
    Compliance
 
IBM Sterling Order Management   5725-E83          Authorized User
    Service
 
IBM Sterling Configure, Price,  5725-E84          Access
    Quote Service                                 Authorized User
                                                  Million Order
                                                  Lines
 
IBM Sterling Configure, Price,  5725-F55          Access
    Quote on Cloud                                Authorized User
                                                  Million Quote
                                                  Lines
 

Access

Access is a unit of measure by which the IBM SaaS may be obtained. An Access is the rights to use the IBM SaaS. Customer must obtain a single Access entitlement in order to use the IBM SaaS during the measurement period specified in Customer's Proof of Entitlement (PoE) or Transaction Document.

Authorized User

Authorized User is a unit of measure by which the IBM SaaS may be obtained. An Authorized User is a unique person who is given access to IBM SaaS. Customer must obtain separate, dedicated entitlements for each Authorized User accessing the IBM SaaS offering in any manner directly or indirectly (for example: via a multiplexing program, device, or application server) through any means during the measurement period specified in Customer's Proof of Entitlement (PoE) or Transaction Document. An entitlement for an Authorized User is unique to that Authorized User and may not be shared, nor may it be reassigned other than for the permanent transfer of the Authorized User entitlement to another person.

Entity ID

Entity ID is a unit of measure by which the IBM SaaS can be obtained. An Entity ID is a unique identifier which may be referred to in the SaaS environment by different terms that may include, but would not be limited to, Client ID, customer ID, partner ID, supplier ID, vendor ID or EDI ID within the IBM SaaS. Sufficient entitlements must be obtained to cover the number of Entity IDs identified in the IBM SaaS during the measurement period specified in Customer's Proof of Entitlement (PoE) or Transaction Document.

Million Order Lines

Million Order Lines is a unit of measure by which the IBM SaaS can be obtained. An order is any document type defined in the IBM SaaS, including but not limited to: sales orders, purchase orders, quotes, schedules, plans, returns, shipments, and receipts. Order Lines are the line items on orders managed using the IBM SaaS. Sufficient Million Order Line entitlements must be obtained to cover the total number of Order Lines processed by the IBM SaaS during the measurement period specified in Customer's Proof of Entitlement (PoE) or Transaction Document.

Million Quote Lines

Million Quote Lines is a unit measure by which the IBM SaaS can be obtained. A quote is any call to the quote engine requesting pricing for an item or group of items in a cart. Quote Lines are the line items on each quote request managed using the IBM SaaS. Sufficient Million Quote Line entitlements must be obtained to cover the total number of Quote Lines processed by the IBM SaaS during the measurement period specified in Customer's Proof of Entitlement (PoE) or Transaction Document.

Purchase Order Lines

Purchase Order Lines is a unit of measure by which the IBM SaaS can be obtained. A Purchase Order is any document requesting goods or services to be supplied in return for payment, including but not limited to: sales orders, purchase orders, transfer orders, schedule releases, and return orders. A Purchase Order Line is a record that represents an item being purchased on a purchase order. Sufficient Purchase Order Line entitlements must be obtained to cover the total number of Purchase Order Lines managed using the IBM SaaS during the measurement period specified in Customer's Proof of Entitlement (PoE) or Transaction Document.

Passport Advantage

IBM Sterling Supplier Portal (5725-E38)

                                                           Part
Program name and description                               number
 
STERLING SUPPLIER PORTAL ENTITY ID PER ANNUM               D0MR8LL
STERLING SUPPLIER PORTAL ENTITY ID DAILY FEE PARTIAL       D0MR9LL
   MONTH
STERLING SUPPLIER PORTAL ONE-TIME SET UP                   D0MKILL
STERLING SUPPLIER PORTAL ENTITY ID OVERAGE                 D0MP8LL
 

IBM Sterling Supply Chain Visibility (5725-E40)

                                                           Part
Program name and description                               number
 
SUPPLY CHAIN VISIBILITY INBOUND KPO LINE PER ANNUM         D0MRALL
SUPPLY CHAIN VISIBILITY INBOUND KPO LINE DAILY FEE         D0MRBLL
   PARTIAL MONTH
SUPPLY CHAIN VISIBILITY INBOUND KPO LINE OVERAGE           D0MPBLL
SUPPLY CHAIN VISIBILITY OUTBOUND KPO LINE PER ANNUM        D0MQULL
SUPPLY CHAIN VISIBILITY OUTBOUND KPO LINE DAILY FEE        D0MQVLL
   PARTIAL MONTH
SUPPLY CHAIN VISIBILITY OUTBOUND KPO LINE OVERAGE          D0MPCLL
 

IBM Sterling Supply Chain Visibility Vendor Compliance (5725-E41)

                                                           Part
Program name and description                               number
 
SUPPLY CHAIN VISIBILITY VENDOR COMPL ENTITY ID PER ANNUM   D0MQLLL
SUPPLY CHAIN VISIBILITY VENDOR COMPL ENTITY ID DAILY FEE   D0MQMLL
   PARTIAL MONTH
SUPPLY CHAIN VISIBILITY VENDOR COMPL ENTITY ID OVERAGE     D0MN6LL
 

IBM Sterling Order Management Service (5725-E83)

                                                           Part
Program name and description                               number
 
ALWAYS IN STOCK SERVICE MILLION ORDER LINES PER ANNUM      D0MQWLL
ALWAYS IN STOCK SERVICE MILLION ORDER LINES DAILY FEE      D0MQXLL
   PARTIAL MONTH
ALWAYS IN STOCK SERVICE ONE-TIME SET UP                    D0MKMLL
ALWAYS IN STOCK SERVICE MILLION ORDER LINES OVERAGE        D0MLYLL
 
ALWAYS IN STOCK SERVICE ALT STORE PICK UP AO MOL PER       D0MQQLL
   ANNUM
ALWAYS IN STOCK SERVICE ALT STORE PICK UP AO MOL DAILY     D0MQRLL
   FEE PARTIAL MONTH
ALWAYS IN STOCK SERVICE ALT STORE PICK UP AO MOL OVERAGE   D0MLNLL
 
ALWAYS IN STOCK SERVICE SHIP FROM STORE ADD-ON MOL PER     D0MQ9LL
   ANNUM
ALWAYS IN STOCK SERVICE SHIP FROM STORE ADD-ON MOL DAILY   D0MQALL
   FEE PARTIAL MONTH
ALWAYS IN STOCK SERVICE SHIP FROM STORE ADD-ON MOL         D0ML9LL
   OVERAGE
 
ALWAYS IN STOCK SERVICE SHIP TO STORE ADD-ON MOL PER       D0MQFLL
   ANNUM
ALWAYS IN STOCK SERVICE SHIP TO STORE ADD-ON MOL DAILY     D0MQGLL
   FEE PARTIAL MONTH
ALWAYS IN STOCK SERVICE SHIP TO STORE ADD-ON MOL OVERAGE   D0MLLLL
 
ALWAYS IN STOCK SERVICE STORE ADD-ON CLIENT DEVICE PER     D0MR4LL
   ANNUM
ALWAYS IN STOCK SERVICE STORE ADD-ON CLIENT DEVICE DAILY   D0MR5LL
   FEE PARTIAL MONTH
ALWAYS IN STOCK SERVICE STORE ADD-ON CLIENT DEVICE         D0MLPLL
   OVERAGE
 
ORDER MANAGEMENT SERVICE MILLION ORDER LINES PER ANNUM     D0MQHLL
ORDER MANAGEMENT SERVICE MILLION ORDER LINES DAILY FEE     D0MQILL
   PARTIAL MONTH
ORDER MANAGEMENT SERVICE ONE-TIME SET UP                   D0MKJLL
ORDER MANAGEMENT SERVICE MILLION ORDER LINES OVERAGE       D0MN4LL
 
ORDER MANAGEMENT SERVICE CALL CENTER AO AUTH USER PER      D0MR6LL
   ANNUM
ORDER MANAGEMENT SERVICE CALL CENTER AO AUTH USER DAILY    D0MR7LL
   FEE PARTIAL MONTH
ORDER MANAGEMENT SERVICE CALL CENTER AO AUTH USER OVERAGE  D0MLULL
 
ORDER MANAGEMENT SERVICE DEL SVC SCHED ADD-ON MOL PER      D0MQDLL
   ANNUM
ORDER MANAGEMENT SERVICE DEL SVC SCHED ADD-ON MOL DAILY    D0MQELL
   FEE PARTIAL MONTH
ORDER MANAGEMENT SERVICE DEL SVC SCHED ADD-ON MOL OVERAGE  D0MLSLL
 
ORDER MANAGEMENT SVC STORE INV MGMT AO CLIENT DEV PER      D0MQNLL
   ANNUM
ORDER MANAGEMENT SVC STORE INV MGMT AO CLIENT DEV DAILY    D0MQPLL
   FEE PARTIAL MONTH
ORDER MANAGEMENT SVC STORE INV MGMT AO CLIENT DEV OVERAGE  D0MLVLL
 
ORDER MANAGEMENT SERVICE STORE ADD-ON CLIENT DEV PER       D0MRCLL
   ANNUM
ORDER MANAGEMENT SERVICE STORE ADD-ON CLIENT DEV DAILY     D0MRDLL
   FEE PARTIAL MONTH
ORDER MANAGEMENT SERVICE STORE ADD-ON CLIENT DEV OVERAGE   D0MLTLL
 
ORDER MANAGEMENT SERVICE SUPPLY COLLAB SVC AO MOL PER      D0MQSLL
    ANNUM
ORDER MANAGEMENT SERVICE SUPPLY COLLAB SVC AO MOL DAILY    D0MQTLL
   FEE PARTIAL MONTH
ORDER MANAGEMENT SERVICE SUPPLY COLLAB SVC AO MOL          D0MLWLL
   OVERAGE
 

IBM Sterling Configure, Price, Quote Service (5725-E84)

                                                           Part
Program name and description                               number
 
CONFIGURE, PRICE, QUOTE SERVICE ACCESS PER ANNUM           D0MQJLL
CONFIGURE, PRICE, QUOTE SERVICE MILLION QUOTE LINE PER     D0MRRLL
   ANNUM
CONFIGURE, PRICE, QUOTE SERVICE ACCESS DAILY FEE PARTIAL   D0MQKLL
   FEE MONTH
CONFIGURE, PRICE, QUOTE SERVICE MILLION QUOTE LINE DAILY   D0MRSLL
   PARTIAL MONTH
CONFIGURE, PRICE, QUOTE SERVICE ONE-TIME SET UP            D0MKPLL
CONFIGURE, PRICE, QUOTE SERVICE MILLION QUOTE LINE         D0MLCLL
   OVERAGE
 
CONFIGURE, PRICE, QUOTE SERVICE PARTNER AUTH USER PER      D0MRGLL
   ANNUM
CONFIGURE, PRICE, QUOTE SERVICE PARTNER AUTH USER DAILY    D0MRHLL
   FEE PARTIAL MONTH
CONFIGURE, PRICE, QUOTE SERVICE PARTNER AUTH USER          D0MLELL
   OVERAGE
 
CONFIGURE, PRICE, QUOTE SERVICE DIR SALE AUTH USER PER     D0MRPLL
   ANNUM
CONFIGURE, PRICE, QUOTE SERVICE DIR SALE AUTH USER DAILY   D0MRQLL
   FEE PARTIAL MONTH
CONFIGURE, PRICE, QUOTE SERVICE DIR SALE AUTH USER         D0MLDLL
   OVERAGE
ORDER MANAGEMENT SERVICE CONFIGURATOR ADD-ON MOL PER       D0MRELL
   ANNUM
ORDER MANAGEMENT SERVICE CONFIGURATOR ADD-ON MOL DAILY     D0MRFLL
   FEE PARTIAL MONTH
ORDER MANAGEMENT SERVICE CONFIGURATOR ADD-ON MOL OVERAGE   D0MLGLL
 
ORDER MANAGEMENT SERVICE PRICING ADD-ON MOL PER ANNUM      D0MR0LL
ORDER MANAGEMENT SERVICE PRICING ADD-ON MOL DAILY FEE      D0MR1LL
   PARTIAL MONTH
ORDER MANAGEMENT SERVICE PRICING ADD-ON MOL OVERAGE        D0MLFLL
 
ORDER MANAGEMENT SERVICE QUOTING ADD-ON MOL PER ANNUM      D0MRXLL
ORDER MANAGEMENT SERVICE QUOTING ADD-ON MOL DAILY FEE      D0MRYLL
   PARTIAL MONTH
ORDER MANAGEMENT SERVICE QUOTING ADD-ON MOL OVERAGE        D0MLHLL
 

IBM Sterling Configure, Price, Quote on Cloud (5725-F55)

                                                           Part
Program name and description                               number
 
CONFIGURE, PRICE, QUOTE ON CLOUD ACCESS PER ANNUM          D0MRTLL
CONFIGURE, PRICE, QUOTE ON CLOUD ACCESS DAILY FEE PARTIAL  D0MRULL
   MONTH
CONFIGURE, PRICE, QUOTE CLOUD MILLION QUOTE LINES PER      D0MRMLL
   ANNUM
CONFIGURE, PRICE, QUOTE CLOUD MILLION QUOTE LINES DAILY    D0MRNLL
   FEE PARTIAL MONTH
CONFIGURE, PRICE, QUOTE CLOUD MILLION QUOTE LINES          D0MLJLL
   OVERAGE
 
CONFIGURE, PRICE, QUOTE CLOUD DIR SALE AUTH USER PER       D0MRVLL
   ANNUM
CONFIGURE, PRICE, QUOTE CLOUD DIR SALE AUTH USER DAILY     D0MRWLL
   FEE PARTIAL MONTH
CONFIGURE, PRICE, QUOTE CLOUD DIR SALE AUTH USER OVERAGE   D0MLKLL
 
CONFIGURE, PRICE, QUOTE CLOUD PARTNERS AUTH USER PER       D0MS1LL
   ANNUM
CONFIGURE, PRICE, QUOTE CLOUD PARTNERS AUTH USER DAILY     D0MS2LL
   FEE PARTIAL MONTH
CONFIGURE, PRICE, QUOTE CLOUD PARTNERS AUTH USER OVERAGE   D0MLMLL
 


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents, such as the IBM International Passport Advantage Agreement and the IBM SaaS Terms of Use Agreement.

Subscription

This offering requires a customer-signed IBM International Passport Agreement and IBM SaaS Terms of Use Agreement. The Terms of Use agreement outlines the terms of this offering.

Technical support

Technical support is included with subscriptions purchased through Passport Advantage and Passport Advantage Express® and is provided for this IBM SaaS offering and Enabling Software, as applicable, during the Subscription Period as set forth in their Terms of Use Agreement. For details and to request support, visit

https://customer.sterlingcommerce.com/group/sterling/support_center

Technical support is included with the IBM SaaS and is not available as a separate offering.

Terms of Use

The Terms of Use documents for these offerings are available on the IBM Software-as-a-Service Terms of Use website

http://www.ibm.com/software/sla/sladb.nsf/sla/tou
Limited warranty applies

Yes

Limited warranty

IBM warrants that IBM SaaS will conform to the specifications contained in the Terms of Use. Such specifications may be supplied only in the English language, unless required by local law, without the possibility of contractual waiver or limitation. The warranty will not apply to the extent that there has been misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by Customer of a third party, or failure or damage caused by a product for which IBM is not responsible. IBM does not warrant uninterrupted or error-free operation of the service or that IBM will correct all service defects. You are responsible for the results obtained from the use of the service.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
IBM Operational Support Services - SoftwareXcel

No

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



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Top rule
Prices
Bottom rule

For Passport Advantage information and charges, contact your IBM Representative. Additional information is available at

http://www.ibm.com/software/howtobuy/passportadvantage/

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

For more financing information, visit

http://www.ibm.com/financing


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Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local IBM representative.

To identify your local IBM representative, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: VE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

IBM, Passport Advantage, Express and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft is a trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use