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IBM Customer Experience Suite V7.0 for engaging, exceptional online experiences

IBM United States Software Announcement 210-259
August 31, 2010

ENUS210-259.PDFENUS210-259.PDF

Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications


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At a glance
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IBM® Customer Experience Suite V7.0 helps organizations create highly engaging, context-aware, and differentiated external multi-channel experiences. It combines the essential ingredients needed to deliver an exceptional online experience with capabilities to help you:

  • Create highly personalized interactions by analyzing and then adapting to the preferences, behaviors, location, products owned, device, and sentiments of each visitor
  • Support conversations with and between users through online communities
  • Empower business owners to manage the creation and delivery of content, rich media, campaigns, and surveys delivered through multiple channels
  • Deliver rich and engaging experiences without sacrificing flexibility, scalability, or security
  • Compose seamless Web experiences by connecting into the necessary back-end applications, commerce solutions, social media sites, and cloud-based services

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Overview
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IBM Customer Experience Suite V7.0 combines the essential ingredients needed to deliver exceptional, differentiated customer experiences, including Web content management, rich social and real-time communication features, search, commerce integration and analytics support, personalization, rich media management, mobile device support, and comprehensive integration capabilities. The result is an agile platform that helps organizations respond to ever-changing and growing customer Web experience requirements that span multiple channels, leading to increased customer satisfaction, and better brand awareness.

Key capabilities and benefits

  • Create: Helps reduce the cost of Web operations and increase responsiveness by enabling business owners to manage the delivery of dynamic content and rich media through multiple channels.
  • Personalize: Cultivate stronger relationships by creating experiences that feel custom-built to each user; dynamically adapt content and offers based upon users' actions, preferences, and relationships.
  • Socialize: Improve customer loyalty and help resolve problems by enabling users to share ideas and opinions; drive higher value customer interactions via lower cost channels.
  • Optimize: Fine tune the customer experience by analyzing users' interactions, helping to improve conversion rates and user engagement; intelligently manage sites, campaigns, and offers by tracking which investments are the most profitable and successful.
  • Realize: Helps maximize selling opportunities; capture new leads by easily publishing dynamic, compelling offers and content.
  • Reach: Reach existing customers and new prospects across multiple channels such as mobile, Web, social sites, kiosks, and e-mail.
  • Integrate: Deliver more personalized, relevant Web experiences by linking into back-office applications, cloud-based services, and social sites; aggregate disparate systems into a seamless, cohesive experience for users.

IBM Customer Experience Suite V7.0 includes the new IBM WebSphere® Portal Server V7.0. New versions of IBM WebSphere Portal are:

  • IBM WebSphere Portal Server V7.0
  • IBM WebSphere Portal Enable V7.0
  • IBM WebSphere Portal Extend V7.0
  • IBM WebSphere Portal Express® V7.0
  • IBM WebSphere Portlet Factory V7.0


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Key prerequisites
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Refer to the Hardware requirements section for details.



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Planned availability date
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August 31, 2010: Electronic availability

September 24, 2010: Media availability



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Description
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IBM Customer Experience Suite V7.0

IBM Customer Experience Suite V7.0 brings together, in a comprehensive offering that organizations need today to consistently, quickly, and easily deliver exceptional customer experiences, including:

  • Web content management
  • Rich social and real-time communication features
  • Robust search
  • Commerce integration support
  • Analytics support
  • Personalization
  • Rich media management
  • Mobile device support
  • Comprehensive integration capability

With IBM Customer Experience Suite V7.0, it is possible to produce differentiated Web experiences, tuned to unique requirements that can leverage existing assets and resources - all to derive increasing value from, and for, an ever-changing and increasingly Web-savvy populace. IBM Customer Experience Suite V7.0 provides the ability for organizations to better:

  • Create
    • Business user tools allow for the managing of content, rich media, and documents, and the creation of microsites, portals, and mashups
    • Built-in support included for the creation of globalized, accessible sites
  • Personalize
    • Dynamically personalize experiences based upon a wide variety of factors, such as identity, clicks, device, browser, social networks, location, or even time of day
    • Increase engagement by creating targeted campaigns and recommendations
    • Allow users to tailor their own experiences through drag and drop
  • Socialize
    • Built-in social capabilities include user profiles, wikis, blogs, forums, communities, ratings, commenting, polling, surveys, and instant messaging
  • Optimize
    • Leverage out-of-the-box integration to the leading analytic providers
    • Optimize the Web experience by running A/B and multi-variate tests
  • Realize
    • Create forms-based applications to support lightweight business processes
    • Integrate with commerce capabilities to support a rich shopping experience
    • Scale to meet the demands of new campaigns, events, or announcements
  • Reach
    • Adapt content to over 6,000 different mobile device types, including all popular smart phones
    • Syndicate content across the Web, into other online properties, such as social networking sites
  • Integrate
    • Leverage out-of-the-box connectors and restful services to integrate with existing data sources such as enterprise and desktop applications, social and rich media sites, databases, Web services, widgets, portlets, analytics systems, and more
    • Seamlessly tie together multiple information sources into one user interface via a built-in mashup and Web 2.0 portal framework that ease composite application assembly
    • Encourage reuse through a social catalog

IBM WebSphere Portal V7.0 offering updates

New versions of the following IBM WebSphere Portal offerings are now available:

  • IBM WebSphere Portal Server V7.0
  • IBM WebSphere Portal Enable V7.0
  • IBM WebSphere Portal Extend V7.0
  • IBM WebSphere Portal Express V7.0

IBM Customer Experience Suite V7.0 leverages all the IBM WebSphere Portal V7.0 innovations and new features:

  • IBM universal hub integration: Unified page presentation service enables the rendering of components developed with different tools and frameworks, such as portlets, iWidgets, feeds, HTML pages, and more.
  • Blog and wiki templates: Easily add popular social features with out-of-the-box blog and wiki content templates provided for WebSphere Portal Enable, WebSphere Portal Extend, and WebSphere Portal Express.
  • Tagging and rating: Easily empower users to organize and evaluate content using the tagging and rating feature within the page builder theme.
  • Virtualization support: Full VMware support for replication of operating systems configured with WebSphere Portal.
  • Multiple profile support: Speeds and simplifies administrator's ability to create a portal farm and clustered environment for increased scalability.
  • Simplified migration: Moving from WebSphere Portal V6.1 to V7.0 is handled as an in-place software upgrade, eliminating lengthy migration efforts.
  • Improvements: Enhanced analytics integration; updated configuration wizard; more detailed error reporting and messages.

IBM WebSphere Portal V7.0 offers significantly increased data protection, scalability, and performance for all its database intensive operations which, based on IBM DB2® technology, is designed to manage data more effectively and efficiently.

IBM WebSphere Portlet Factory V7.0

IBM WebSphere Portlet Factory V7.0 supercharges delivery of custom exceptional Web experiences that require rich, highly interactive user interfaces. New IBM WebSphere Portlet Factory V7.0 features include:

  • Expanded support for the latest, advanced Dojo Toolkit user interface widgets and controls
  • New theme support for creating applications with dynamic interactivity that eliminate page flicker
  • New automation features for rapid construction of fully functional applications from relational databases
  • New and enhanced visual application development features
  • Improved remote development and deployment support for remote servers running on-premises or in the cloud
  • Tighter integration with IBM WebSphere Portal themes
  • New support for IBM ILOG® JViews charting components

Section 508 of the U.S. Rehabilitation Act

IBM WebSphere Portlet Factory is capable as of September 24, 2010 , when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested on the following Web site

http://www.ibm.com/able/product_accessibility/index.html


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Availability of national languages
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Product description            Language        GA date
 
IBM Customer Experience Suite  Multilingual    September 24, 2010
 V7.0.0                         (Portuguese,
                                French,
                                Danish,
                                Catalan,
                                Russian,
                                Hebrew,
                                Arabic, Thai,
                                Korean,
                                Chinese -
                                Simplified,
                                Ukrainian,
                                Spanish,
                                Norwegian
                                Bokmal,
                                Portuguese-Brazilian,
                                Croatian,
                                German,
                                Swedish,
                                Japanese,
                                Chinese -
                                Traditional,
                                Hungarian,
                                Norwegian
                                Nynorsk,
                                English,
                                Romanian,
                                Slovenian,
                                Greek,
                                Turkish,
                                Dutch, Czech,
                                Slovakian,
                                Italian,
                                Finnish,
                                Polish)
Portal Server V7.0.0           Multilingual    September 24, 2010
                                (Portuguese,
                                French,
                                Danish,
                                Catalan,
                                Russian,
                                Hebrew,
                                Arabic, Thai,
                                Korean,
                                Chinese -
                                Simplified,
                                Ukrainian,
                                Spanish,
                                Portuguese-Brazilian,
                                Croatian,
                                German,
                                Swedish,
                                Japanese,
                                Chinese -
                                Traditional,
                                Hungarian,
                                Norwegian
                                Nynorsk,
                                English,
                                Romanian,
                                Slovenian,
                                Greek,
                                Turkish,
                                Dutch, Czech,
                                Slovakian,
                                Italian,
                                Finnish,
                                Polish)
WP Enable V7.0.0               Multilingual    September 24, 2010
                                (Portuguese,
                                French,
                                Danish,
                                Catalan,
                                Russian,
                                Hebrew,
                                Arabic, Thai,
                                Korean,
                                Chinese -
                                Simplified,
                                Ukrainian,
                                Spanish,
                                Portuguese-Brazilian,
                                Croatian,
                                German,
                                Swedish,
                                Japanese,
                                Chinese -
                                Traditional,
                                Hungarian,
                                Norwegian
                                Nynorsk,
                                English,
                                Romanian,
                                Slovenian,
                                Greek,
                                Turkish,
                                Dutch, Czech,
                                Slovakian,
                                Italian,
                                Finnish,
                                Polish)
WP Extend V7.0.0               Multilingual    September 24, 2010
                                (Portuguese,
                                French,
                                Danish,
                                Catalan,
                                Russian,
                                Hebrew,
                                Arabic, Thai,
                                Korean,
                                Chinese -
                                Simplified,
                                Ukrainian,
                                Spanish,
                                Portuguese-Brazilian,
                                Croatian,
                                German,
                                Swedish,
                                Japanese,
                                Chinese -
                                Traditional,
                                Hungarian,
                                Norwegian
                                Nynorsk,
                                English,
                                Romanian,
                                Slovenian,
                                Greek,
                                Turkish,
                                Dutch, Czech,
                                Slovakian,
                                Italian,
                                Finnish,
                                Polish)
WS Portlet Factory V7.0.0      Multilingual    September 24, 2010
                                (French,
                                Korean,
                                Chinese -
                                Simplified,
                                Spanish,
                                Portuguese-Brazilian,
                                German,
                                Japanese,
                                Chinese -
                                Traditional,
                                English,
                                Italian)
WebSphere Portal Express       Multilingual    September 24, 2010
 V7.0.0                         (Portuguese,
                                French,
                                Danish,
                                Catalan,
                                Russian,
                                Hebrew,
                                Arabic, Thai,
                                Korean,
                                Chinese -
                                Simplified,
                                Ukrainian,
                                Spanish,
                                Portuguese-Brazilian,
                                Croatian,
                                German,
                                Swedish,
                                Japanese,
                                Chinese -
                                Traditional,
                                Hungarian,
                                Norwegian
                                Nynorsk,
                                English,
                                Romanian,
                                Slovenian,
                                Greek,
                                Turkish,
                                Dutch, Czech,
                                Slovakian,
                                Italian,
                                Finnish,
                                Polish)


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Program number
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Program    VRM                          Program name
number
 
5725-B42   7.0.0                        IBM Customer Experience
                                         Suite
5724-E76   7.0.0                        IBM WebSphere Portal
5724-E77   7.0.0                        IBM WebSphere Portal
                                         Express
5724-O03   7.0.0                        IBM WebSphere Portlet
                                         Factory


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Education support
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IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training Web site

http://www.ibm.com/services/learning/

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.

IBM Software Services for Lotus® Education provides education to support many Lotus offerings. For a complete list of offerings visit the Web site at

http://www.ibm.com/software/lotus/training

Technical Skills Software Workshop

No-fee technical skills training workshops (English only) for this product are offered to customers and business partners to gain hands-on skills for installing, configuring, operating, and supporting this product. The workshops are ideal for customers and business partners who are in the process of evaluating, or have already purchased it. Workshops are modeled to be 50% to 70% hands-on labs and are continually updated to current product release.

Workshops are delivered in multiple formats, traditional classroom, self-paced (self-study) and instructor led e-learning, all formats have the same content.

Traditional classroom workshops are scheduled and delivered in-person worldwide at IBM and non-IBM locations throughout the year.

Self-paced/self-study workshops enable the student to view the workshop presentations and execute the labs on their own schedule with no travel required. The presentations have speaker notes and allow the student full control to navigate the information. Students reserve a one week period to run the labs on a remote, supported, live environment. Support is provided through a monitored forum.

Note: A fast Internet connection is required.

For more details on current workshop content, schedules, and to register for any workshop format, visit:

https://www-304.ibm.com/jct01005c/isv/spc/events/index.jsp


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Offering Information
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Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® Web site

http://www.ibm.com/software/passportadvantage


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Publications
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No publications are shipped with these products.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Technical information
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Specified operating environment

Hardware requirements

For the latest information on requirements, refer to

http://www-01.ibm.com/support/docview.wss?rs=1070&uid=swg27007791
Software requirements

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

IBM WebSphere Portal V7.0 will be distributed via a media package and electronic software distribution (ESD).

IBM WebSphere Portal V7.0 media package is distributed in one package with the following:

  • IBM WebSphere Portal V7.0 - Product CDs
  • Soft copy product documentation including README files are included on the product CDs
The LI form numbers for IBM WebSphere Portal V7.0 are L-KCAL-86ERVA, L-KCAL-86ENKH, and L-KCAL-85SMYY.
The LI form number for IBM WebSphere Portal Express V7.0 is L-KCAL-85ST29.
The LI form number for IBM WebSphere Portlet Factory V7.0 is L-EROY-86VLPB.
The LI form number for IBM Customer Experience Suite V7.0 is L-RSHR-86BFCZ.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Customer Experience Suite for   WebSphere       WebSphere
 Extranet                            Portal          Portal
IBM WebSphere Portal Enable         WebSphere       WebSphere
                                     Portal          Portal
IBM WebSphere Portal Express        WebSphere       WebSphere
                                     Portal          Portal
IBM WebSphere Portal Express Idle   WebSphere       WebSphere
 Standby Server                      Portal          Portal
IBM WebSphere Portal Extend         WebSphere       WebSphere
                                     Portal          Portal
IBM WebSphere Portal Server         WebSphere       WebSphere
                                     Portal          Portal
IBM WebSphere Portlet Factory       WebSphere       IBM WebSphere
                                     Portal          Portlet
                                                     Factory
IBM WebSphere Portlet Factory       WebSphere       IBM WebSphere
 Designer                            Portal          Portlet
                                                     Factory
                                                     Designer
Program name                          PID        Charge unit
                                      number     description
 
IBM Customer Experience Suite for     5725-B42   Per Processor
 Extranet                                         Value Unit (PVU)
IBM WebSphere Portal Enable           5724-E76   Per Processor
                                                  Value Unit (PVU)
IBM WebSphere Portal Enable           5724-E76   Per Processor
                                                  Value Unit for
                                                  Linux® on System
                                                  z
IBM WebSphere Portal Express          5724-E77   Per Processor
                                                  Value Unit (PVU)
IBM WebSphere Portal Express          5724-E77   Per 20
                                                  Authorized Users
IBM WebSphere Portal Express Idle     5724-E77   Per Install
 Standby Server
IBM WebSphere Portal Extend           5724-E76   Per Processor
                                                  Value Unit for
                                                  Linux on System
                                                  z
IBM WebSphere Portal Extend           5724-E76   Per Processor
                                                  Value Unit (PVU)
IBM WebSphere Portal Server           5724-E76   Per Processor
                                                  Value Unit for
                                                  Linux on System
                                                  z
IBM WebSphere Portal Server           5724-E76   Per 20
                                                  Authorized Users
IBM WebSphere Portal Server           5724-E76   Per 20
                                                  Authorized Users
                                                  for Linux on
                                                  System z
IBM WebSphere Portal Server           5724-E76   Per Processor
                                                  Value Unit (PVU)
IBM WebSphere Portlet Factory         5724-O03   Per Processor
                                                  Value Unit for
                                                  Linux on System
                                                  z
IBM WebSphere Portlet Factory         5724-O03   Per Processor
                                                  Value Unit (PVU)
IBM WebSphere Portlet Factory         5724-O03   Per Authorized
 Designer                                         User for Linux
                                                  on System z
IBM WebSphere Portlet Factory         5724-O03   Per Authorized
 Designer                                         User

Charge metrics definitions

Authorized User

Authorized User is the unit of measure by which this program is licensed. An Authorized User is an individual (named or unnamed) within or outside of your enterprise. The program may be installed on one or more computers or servers and accessed by the number of users authorized by the Proof of Entitlement (PoE). You must have an entitlement for each Authorized User accessing the program or any program component in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.

Install

Install is a unit of measure by which the program can be licensed. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program.

Processor Value Unit (PVU)

PVU is a unit of measure by which the program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU table by processor value, brand, type, and model number at

http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html

and the number of processors made available to the program. IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores.

Licensee can deploy the program using either full capacity licensing or virtualization capacity (sub-capacity) licensing according to the Passport Advantage sub-capacity licensing terms (refer to the Web page below). If using full capacity licensing, licensee must obtain PVU entitlements sufficient to cover all activated processor cores* in the physical hardware environment made available to or managed by the program, except for those servers from which the program has been permanently removed. If using virtualization capacity licensing, licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the program, as defined according to the Virtualization Capacity License Counting Rules at

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_specific_virtualization_technologies.html

* An activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.

Notes:

  • Some programs may require licenses for the program and what is being managed. In that case, the following applies. In addition to the entitlements required for the program directly, licensee must obtain PVU entitlements for this program sufficient to cover the processor cores managed by the program.
  • Some programs may be licensed on a managed basis only. In that case, the following applies. Instead of the entitlements required for the program directly, licensee must obtain PVU entitlements for this program sufficient to cover the processor cores managed by the program.
  • A few programs on an exception basis may be licensed on a referenced basis. In that case, the following applies. Rather than obtaining entitlements for the activated processor cores available to the program, licensee must obtain PVU entitlements for this program sufficient to cover the environment made available to the referenced program as if the program itself were executing everywhere the referenced program was executing, independent of the basis on which the referenced program is licensed.
  • Express and Workgroup programs may be licensed with maximum use terms. In that case, the following applies. The maximum authorized use terms and conditions for PVU licensed IBM Express and Middleware Programs can be found in the IBM Express and Middleware Licensing Guide.

Passport Advantage program licenses

IBM Customer Experience Suite

Part description                                         Part
                                                         number
 
IBM Customer Experience Suite for Extranet
IBM Customer Experience Suite Extranet per PVU Annual    E0920LL
 SW S&S Rnwl
IBM Customer Experience Suite Extranet per PVU Lic + SW  D0DK5LL
 S&S 12 Mo
IBM Customer Experience Suite Extranet per PVU SW S&S    D0DK6LL
 Reinstate 12 Mo

IBM WebSphere Portal

Part description                                         Part
                                                         number
 
IBM WebSphere Portal Enable
WP Enable Per Processor Value Unit (PVU) Annual SW S&S   E024WLL
 Rnwl
WP Enable Per Processor Value Unit (PVU) Lic + SW S&S    D55UCLL
 12 Mo
WP Enable Per Processor Value Unit (PVU) SW S&S          D55UDLL
 Reinstate 12 Mo

IBM WebSphere Portal

Part description                                         Part
                                                         number
 
IBM WebSphere Portal Server
WP Server Per 20 Authorized Users Annual SW S&S Rnwl     E02VTLL
WP Server Per 20 Authorized Users Lic + SW S&S 12 Mo     D596TLL
WP Server Per 20 Authorized Users SW S&S Reinstate 12    D596ULL
 Mo
WP Server Per Processor Value Unit (PVU) Annual SW S&S   E02Z1LL
 Rnwl
WP Server Per Processor Value Unit (PVU) Lic + SW S&S    D59FLLL
 12 Mo
WP Server Per Processor Value Unit (PVU) SW S&S          D59FMLL
 Reinstate 12 Mo

IBM WebSphere Portal

Part description                                         Part
                                                         number
 
IBM WebSphere Portal Extend
WP Extend Per Processor Value Unit (PVU) Annual SW S&S   E023RLL
 Rnwl
WP Extend Per Processor Value Unit (PVU) Lic + SW S&S    D55RELL
 12 Mo
WP Extend Per Processor Value Unit (PVU) SW S&S          D55RFLL
 Reinstate 12 Mo

IBM WebSphere Portlet Factory

Part description                                         Part
                                                         number
 
IBM WebSphere Portlet Factory Designer
IBM WebSphere Portlet Factory Designer Auth User Annual  E08PCLL
 SW S&S Renewal
IBM WebSphere Portlet Factory Designer Auth User Lic +   D0CTDLL
 SW S&S 12 Month
IBM WebSphere Portlet Factory Designer Auth User SW S&S  D0CTELL
 Reinstate 12 Mo

IBM WebSphere Portlet Factory

Part description                                         Part
                                                         number
 
IBM WebSphere Portlet Factory
IBM WebSphere Portlet Factory Processor Value Unit       E08P9LL
 Annual SW S&S Renewal
IBM WebSphere Portlet Factory Processor Value Unit Lic   D0CT7LL
 + SW S&S 12 Month
IBM WebSphere Portlet Factory Processor Value Unit SW    D0CT8LL
 S&S Reinstate 12 Mo

WebSphere Portal Express

Part description                                         Part
                                                         number
 
IBM WebSphere Portal Express
WebSphere Portal Express Per 20 Authorized Users Annual  E035HLL
 SW S&S Rnwl
WebSphere Portal Express Per 20 Authorized Users Lic +   D59VKLL
 SW S&S 12 Mo
WebSphere Portal Express Per 20 Authorized Users SW S&S  D59VLLL
 Reinstate 12 Mo
WebSphere Portal Express Per Processor Value Unit (PVU)  E035GLL
 Annual SW S&S Rnwl
WebSphere Portal Express Per Processor Value Unit (PVU)  D59VHLL
 Lic + SW S&S 12 Mo
WebSphere Portal Express Per Processor Value Unit (PVU)  D59VILL
 SW S&S Reinstate 1

WebSphere Portal Express

Part description                                         Part
                                                         number
 
IBM WebSphere Portal Express Idle Standby Server
WebSphere Portal Express ISS Per Install Annual SW S&S   E091ZLL
 Rnwl
WebSphere Portal Express ISS Per Install Lic + SW S&S    D0DK3LL
 12 Mo
WebSphere Portal Express ISS Per Install SW S&S          D0DK4LL
 Reinstate 12 Mo

Passport Advantage Trade up licenses

IBM Customer Experience Suite

Precursor product           Trade up product            Part
                                                        number
 
IBM Customer Experience
 Suite for Extranet
IBM WebSphere Portal        IBM Customer Experience     D0ES9LL
 Enable                      Suite Extr PVU from Enable
                             Trdup Lic + SW S&S 12 Mo
IBM WebSphere Portal        IBM Customer Experience     D0ESALL
 Extend                      Suite Extr PVU from Extend
                             Trdup Lic + SW S&S 12 Mo
IBM WebSphere Portal        IBM Customer Experience     D0ESBLL
 Server                      Suite Extr PVU from Server
                             Trdup Lic + SW S&S 12 M

IBM WebSphere Portal

Precursor product           Trade up product            Part
                                                        number
 
IBM WebSphere Portal
 Extend
IBM WebSphere Portal        WS Portal Extend PVUfr WP   D59ECLL
 Enable                      Server PVU Trdup Lic + SW
                             S&S 12 Mo
IBM WebSphere Portal        WS Portal Extend PVUfr WP   D55RHLL
 Server                      Xprs/Xprs+ PVU Trdup Lic +
                             SW S&S 12 Mo
IBM WebSphere Portal        WS Portal Extend PVUfr WS   D55RGLL
 Express                     Portal Enbl PVU Trdup Lic
                             + SW S&S 12 Mo

IBM WebSphere Portal

Precursor product           Trade up product            Part
                                                        number
 
IBM WebSphere Portal
 Server
Qualified Competitor        WP Server PVU from          D03Z2LL
                             Qualified Competitor PVU
                             Trdup Lic + SW S&S 12 Mo
IBM WebSphere Portal        WP Srv 20 Auth Users from   D597CL
 Express                     WP Express 20 Users Trdup
                             Lic + SW S&S 12 Mo
IBM WebSphere Portal        WebSphere Portal Server     D59FPLL
 Express                     PVU from WP Express PVU
                             Trdup Lic + SW S&S 12 Mo

IBM WebSphere Portal

Precursor product           Trade up product            Part
                                                        number
 
IBM WebSphere Portal
 Enable
IBM WebSphere Portal        WS Portal Enable VUfr WS    D55UELL
 Server                      Portal Express VUTrdup Lic
                             + SW S&S 12 Mo
Qualified Competitor        WS Portal Enable VUfr WS    D59E3LL
                             Portal Svr VUTrdup Lic +
                             SW S&S 12 Mo
IBM WebSphere Portal        WebSphere Enable PVU fr     D03ZALL
 Express                     Qualified Competitor PVU
                             Trdup Lic + SW S&S 12 Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
IBM Customer Experience Ste V7.0.0
IBM Customer Experience Suite Extranet 7.0 ML Windows®    BS09GML
 Media Pack
IBM Customer Experience Suite Extranet 7.0 ML AIX® Media  BS09HML
 Pack
IBM Customer Experience Suite Extranet 7.0 ML IBM i      BS09IML
 Media Pack
IBM Customer Experience Suite Extranet 7.0 ML Linux on   BS09JML
 x86 Media Pack
IBM Customer Experience Suite Extranet 7.0 ML Linux on   BS09KML
 POWER® Media Pack
IBM Customer Experience Suite Extranet 7.0 ML Linux for  BS09LML
 Sys z Media Pack
IBM Customer Experience Suite Extranet 7.0 ML Solaris    BS09MML
 SPARC Media Pack
IBM Customer Experience Suite Extranet 7.0 ML Solaris    BS09NML
 x86 64 Media Pack
Portal Server V7.0.0
WebSphere Portal Server 7.0 ML Windows Media Pack        BS0A5ML
WebSphere Portal Server 7.0 ML IBM i Media Pack          BS0A7ML
WebSphere Portal Server 7.0 ML Linux on x86 Media Pack   BS0A8ML
WebSphere Portal Server 7.0 ML Linux on POWER Media      BS0A9ML
 Pack
WebSphere Portal Server 7.0 ML Linux on System z® Media   BS0AAML
 Pack
WebSphere Portal Server 7.0 ML Solaris on SPARC Media    BS0ABML
 Pack
WebSphere Portal Server 7.0 ML Solaris x86 64 Media      BS0ACML
 Pack
WebSphere Portal Server 7.0 ML AIX Media Pack            BS0ADML
WP Enable V7.0.0
WebSphere Portal Enable 7.0 ML Windows Media Pack        BS09XML
WebSphere Portal Enable 7.0 ML AIX Media Pack            BS09YML
WebSphere Portal Enable 7.0 ML IBM i Media Pack          BS09ZML
WebSphere Portal Enable 7.0 ML Linux on x86 Media Pack   BS0A0ML
WebSphere Portal Enable 7.0 ML Linux on POWER Media      BS0A1ML
 Pack
WebSphere Portal Enable 7.0 ML Linux on System z Media   BS0A2ML
 Pack
WebSphere Portal Enable 7.0 ML Solaris on SPARC Media    BS0A3ML
 Pack
WebSphere Portal Enable 7.0 ML Solaris x86 64 Media      BS0A4ML
 Pack
WP Extend V7.0.0
WebSphere Portal Extend 7.0 ML Windows Media Pack        BS09PML
WebSphere Portal Extend 7.0 ML AIX Media Pack            BS09QML
WebSphere Portal Extend 7.0 ML IBM i Media Pack          BS09RML
WebSphere Portal Extend 7.0 ML Linux on x86 Media Pack   BS09SML
WebSphere Portal Extend 7.0 ML Linux on POWER Media      BS09TML
 Pack
WebSphere Portal Extend 7.0 ML Linux on System z Media   BS09UML
 Pack
WebSphere Portal Extend 7.0 ML Solaris on SPARC Media    BS09VML
 Pack
WebSphere Portal Extend 7.0 ML Solaris x86 64 Media      BS09WML
 Pack
WS Portlet Factory V7.0.0
WS Portlet Factory and WS Portlet Factory Designer 7.0   BS0AHML
 Media Pack
WebSphere Portal Express V7.0.0
WebSphere Portal Express 7.0 ML Windows Media Pack       BS0AEML
WebSphere Portal Express 7.0 ML IBM i Media Pack         BS0AFML
WebSphere Portal Express 7.0 ML Linux on x86 Media Pack  BS0AGML

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

WS Portlet Factory V7.0.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM WebSphere Portlet       WS Portlet Factory and WS   BS0AHML
 Factory Value Unit          Portlet Factory Designer
                             7.0 Media Pack
IBM WebSphere Portlet       WS Portlet Factory and WS   BS0AHML
 Factory Value Unit for      Portlet Factory Designer
 zSeries®                     7.0 Media Pack
WebSphere Portlet Factory   WS Portlet Factory and WS   BS0AHML
 Designer Authorized User    Portlet Factory Designer
                             7.0 Media Pack
WebSphere Portlet Factory   WS Portlet Factory and WS   BS0AHML
 Designer Authorized User    Portlet Factory Designer
 Linux for System z          7.0 Media Pack
WebSphere Portlet Factory   WS Portlet Factory and WS   BS0AHML
 Processor Value Unit        Portlet Factory Designer
                             7.0 Media Pack
WebSphere Portlet Factory   WS Portlet Factory and WS   BS0AHML
 Processor Value Unit Linux  Portlet Factory Designer
 for System z                7.0 Media Pack

WebSphere Portal Express V7.0.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM WebSphere Portal        WebSphere Portal Express    BS0AEML
 Express per 20 Authorized   7.0 ML Windows Media Pack
 Users
IBM WebSphere Portal        WebSphere Portal Express    BS0AGML
 Express per 20 Authorized   7.0 ML Linux on x86 Media
 Users                       Pack
IBM WebSphere Portal        WebSphere Portal Express    BS0AFML
 Express per 20 Authorized   7.0 ML IBM i Media Pack
 Users
IBM WebSphere Portal        WebSphere Portal Express    BS0AFML
 Express per Value Unit      7.0 ML IBM i Media Pack
IBM WebSphere Portal        WebSphere Portal Express    BS0AGML
 Express per Value Unit      7.0 ML Linux on x86 Media
                             Pack
IBM WebSphere Portal        WebSphere Portal Express    BS0AEML
 Express per Value Unit      7.0 ML Windows Media Pack

WP Extend V7.0.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM WebSphere Portal        WebSphere Portal Extend     BS09WML
 Extend per Value Unit       7.0 ML Solaris x86 64
                             Media Pack
IBM WebSphere Portal        WebSphere Portal Extend     BS09SML
 Extend per Value Unit       7.0 ML Linux on x86 Media
                             Pack
IBM WebSphere Portal        WebSphere Portal Extend     BS09PML
 Extend per Value Unit       7.0 ML Windows Media Pack
IBM WebSphere Portal        WebSphere Portal Extend     BS09VML
 Extend per Value Unit       7.0 ML Solaris on SPARC
                             Media Pack
IBM WebSphere Portal        WebSphere Portal Extend     BS09RML
 Extend per Value Unit       7.0 ML IBM i Media Pack
IBM WebSphere Portal        WebSphere Portal Extend     BS09QML
 Extend per Value Unit       7.0 ML AIX Media Pack
IBM WebSphere Portal        WebSphere Portal Extend     BS09UML
 Extend per Value Unit       7.0 ML Linux on System z
                             Media Pack
IBM WebSphere Portal        WebSphere Portal Extend     BS09TML
 Extend per Value Unit       7.0 ML Linux on POWER
                             Media Pack
IBM WebSphere Portal        WebSphere Portal Extend     BS09QML
 Extend per Value Unit for   7.0 ML AIX Media Pack
 Linux on System z
IBM WebSphere Portal        WebSphere Portal Extend     BS09RML
 Extend per Value Unit for   7.0 ML IBM i Media Pack
 Linux on System z
IBM WebSphere Portal        WebSphere Portal Extend     BS09TML
 Extend per Value Unit for   7.0 ML Linux on POWER
 Linux on System z           Media Pack
IBM WebSphere Portal        WebSphere Portal Extend     BS09UML
 Extend per Value Unit for   7.0 ML Linux on System z
 Linux on System z           Media Pack
IBM WebSphere Portal        WebSphere Portal Extend     BS09SML
 Extend per Value Unit for   7.0 ML Linux on x86 Media
 Linux on System z           Pack
IBM WebSphere Portal        WebSphere Portal Extend     BS09WML
 Extend per Value Unit for   7.0 ML Solaris x86 64
 Linux on System z           Media Pack
IBM WebSphere Portal        WebSphere Portal Extend     BS09VML
 Extend per Value Unit for   7.0 ML Solaris on SPARC
 Linux on System z           Media Pack
IBM WebSphere Portal        WebSphere Portal Extend     BS09PML
 Extend per Value Unit for   7.0 ML Windows Media Pack
 Linux on System z

IBM Customer Experience Ste V7.0.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Customer Experience     IBM Customer Experience     BS09NML
 Suite for Extranet PA per   Suite Extranet 7.0 ML
 Processor Value Unit        Solaris x86 64 Media Pack
IBM Customer Experience     IBM Customer Experience     BS09LML
 Suite for Extranet PA per   Suite Extranet 7.0 ML
 Processor Value Unit        Linux for Sys z Media Pack
IBM Customer Experience     IBM Customer Experience     BS09GML
 Suite for Extranet PA per   Suite Extranet 7.0 ML
 Processor Value Unit        Windows Media Pack
IBM Customer Experience     IBM Customer Experience     BS09MML
 Suite for Extranet PA per   Suite Extranet 7.0 ML
 Processor Value Unit        Solaris SPARC Media Pack
IBM Customer Experience     IBM Customer Experience     BS09IML
 Suite for Extranet PA per   Suite Extranet 7.0 ML IBM
 Processor Value Unit        i Media Pack
IBM Customer Experience     IBM Customer Experience     BS09HML
 Suite for Extranet PA per   Suite Extranet 7.0 ML AIX
 Processor Value Unit        Media Pack
IBM Customer Experience     IBM Customer Experience     BS09JML
 Suite for Extranet PA per   Suite Extranet 7.0 ML
 Processor Value Unit        Linux on x86 Media Pack
IBM Customer Experience     IBM Customer Experience     BS09KML
 Suite for Extranet PA per   Suite Extranet 7.0 ML
 Processor Value Unit        Linux on POWER Media Pack

Portal Server V7.0.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM WebSphere Portal        WebSphere Portal Server     BS0ACML
 Server per 20 Authorized    7.0 ML Solaris x86 64
 Users                       Media Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0A8ML
 Server per 20 Authorized    7.0 ML Linux on x86 Media
 Users                       Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0A5ML
 Server per 20 Authorized    7.0 ML Windows Media Pack
 Users
IBM WebSphere Portal        WebSphere Portal Server     BS0ABML
 Server per 20 Authorized    7.0 ML Solaris on SPARC
 Users                       Media Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0A7ML
 Server per 20 Authorized    7.0 ML IBM i Media Pack
 Users
IBM WebSphere Portal        WebSphere Portal Server     BS0ADML
 Server per 20 Authorized    7.0 ML AIX Media Pack
 Users
IBM WebSphere Portal        WebSphere Portal Server     BS0AAML
 Server per 20 Authorized    7.0 ML Linux on System z
 Users                       Media Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0A9ML
 Server per 20 Authorized    7.0 ML Linux on POWER
 Users                       Media Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0ADML
 Server per 20 Authorized    7.0 ML AIX Media Pack
 Users Linux on System z
IBM WebSphere Portal        WebSphere Portal Server     BS0A7ML
 Server per 20 Authorized    7.0 ML IBM i Media Pack
 Users Linux on System z
IBM WebSphere Portal        WebSphere Portal Server     BS0A9ML
 Server per 20 Authorized    7.0 ML Linux on POWER
 Users Linux on System z     Media Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0AAML
 Server per 20 Authorized    7.0 ML Linux on System z
 Users Linux on System z     Media Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0A8ML
 Server per 20 Authorized    7.0 ML Linux on x86 Media
 Users Linux on System z     Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0ACML
 Server per 20 Authorized    7.0 ML Solaris x86 64
 Users Linux on System z     Media Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0ABML
 Server per 20 Authorized    7.0 ML Solaris on SPARC
 Users Linux on System z     Media Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0A5ML
 Server per 20 Authorized    7.0 ML Windows Media Pack
 Users Linux on System z
IBM WebSphere Portal        WebSphere Portal Server     BS0ACML
 Server per Value Unit       7.0 ML Solaris x86 64
                             Media Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0A8ML
 Server per Value Unit       7.0 ML Linux on x86 Media
                             Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0A5ML
 Server per Value Unit       7.0 ML Windows Media Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0ABML
 Server per Value Unit       7.0 ML Solaris on SPARC
                             Media Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0A7ML
 Server per Value Unit       7.0 ML IBM i Media Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0ADML
 Server per Value Unit       7.0 ML AIX Media Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0AAML
 Server per Value Unit       7.0 ML Linux on System z
                             Media Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0A9ML
 Server per Value Unit       7.0 ML Linux on POWER
                             Media Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0ADML
 Server per Value Unit for   7.0 ML AIX Media Pack
 Linux on System z
IBM WebSphere Portal        WebSphere Portal Server     BS0A7ML
 Server per Value Unit for   7.0 ML IBM i Media Pack
 Linux on System z
IBM WebSphere Portal        WebSphere Portal Server     BS0A9ML
 Server per Value Unit for   7.0 ML Linux on POWER
 Linux on System z           Media Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0AAML
 Server per Value Unit for   7.0 ML Linux on System z
 Linux on System z           Media Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0A8ML
 Server per Value Unit for   7.0 ML Linux on x86 Media
 Linux on System z           Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0ACML
 Server per Value Unit for   7.0 ML Solaris x86 64
 Linux on System z           Media Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0ABML
 Server per Value Unit for   7.0 ML Solaris on SPARC
 Linux on System z           Media Pack
IBM WebSphere Portal        WebSphere Portal Server     BS0A5ML
 Server per Value Unit for   7.0 ML Windows Media Pack
 Linux on System z

WP Enable V7.0.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM WebSphere Portal        WebSphere Portal Enable     BS0A4ML
 Enable per Value Unit       7.0 ML Solaris x86 64
                             Media Pack
IBM WebSphere Portal        WebSphere Portal Enable     BS0A0ML
 Enable per Value Unit       7.0 ML Linux on x86 Media
                             Pack
IBM WebSphere Portal        WebSphere Portal Enable     BS09XML
 Enable per Value Unit       7.0 ML Windows Media Pack
IBM WebSphere Portal        WebSphere Portal Enable     BS0A3ML
 Enable per Value Unit       7.0 ML Solaris on SPARC
                             Media Pack
IBM WebSphere Portal        WebSphere Portal Enable     BS09ZML
 Enable per Value Unit       7.0 ML IBM i Media Pack
IBM WebSphere Portal        WebSphere Portal Enable     BS09YML
 Enable per Value Unit       7.0 ML AIX Media Pack
IBM WebSphere Portal        WebSphere Portal Enable     BS0A2ML
 Enable per Value Unit       7.0 ML Linux on System z
                             Media Pack
IBM WebSphere Portal        WebSphere Portal Enable     BS0A1ML
 Enable per Value Unit       7.0 ML Linux on POWER
                             Media Pack
IBM WebSphere Portal        WebSphere Portal Enable     BS09YML
 Enable per Value Unit for   7.0 ML AIX Media Pack
 Linux on System z
IBM WebSphere Portal        WebSphere Portal Enable     BS09ZML
 Enable per Value Unit for   7.0 ML IBM i Media Pack
 Linux on System z
IBM WebSphere Portal        WebSphere Portal Enable     BS0A1ML
 Enable per Value Unit for   7.0 ML Linux on POWER
 Linux on System z           Media Pack
IBM WebSphere Portal        WebSphere Portal Enable     BS0A2ML
 Enable per Value Unit for   7.0 ML Linux on System z
 Linux on System z           Media Pack
IBM WebSphere Portal        WebSphere Portal Enable     BS0A0ML
 Enable per Value Unit for   7.0 ML Linux on x86 Media
 Linux on System z           Pack
IBM WebSphere Portal        WebSphere Portal Enable     BS0A4ML
 Enable per Value Unit for   7.0 ML Solaris x86 64
 Linux on System z           Media Pack
IBM WebSphere Portal        WebSphere Portal Enable     BS0A3ML
 Enable per Value Unit for   7.0 ML Solaris on SPARC
 Linux on System z           Media Pack
IBM WebSphere Portal        WebSphere Portal Enable     BS09XML
 Enable per Value Unit for   7.0 ML Windows Media Pack
 Linux on System z

Cross-platform products

Cross-platform product for use on System z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement

Cross-platform product for use on System z IFL engines

Order the part numbers that follow when the product is intended to run on the Linux operating system on System z IFL engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

IBM WebSphere Portal

Part description                                         Part
                                                         number
 
IBM WebSphere Portal Extend
WP Extend Per Proc VU for Lin Sys z Annual SW S&S Rnwl   E023SLL
WP Extend Per Proc VU for Lin Sys z Lic + SW S&S 12 Mo   D55RJLL
WP Extend Per Proc VU for Lin Sys z SW S&S Reinstate 12  D55RKLL
 Mo

IBM WebSphere Portal

Part description                                         Part
                                                         number
 
IBM WebSphere Portal Server
WP Server Per 20 Auth U Lin on Sys z Annual SW S&S Rnwl  E02VVLL
WP Server Per 20 Auth U Lin on Sys z Lic + SW S&S 12 Mo  D596YLL
WP Server Per 20 Auth U Lin on Sys z SW S&S Reinstate    D596ZLL
 12 Mo
WP Server Per Proc VU for Lin Sys z Annual SW S&S Rnwl   E02Z5LL
WP Server Per Proc VU for Lin Sys z Lic + SW S&S 12 Mo   D59FULL
WP Server Per Proc VU for Lin Sys z SW S&S Reinstate 12  D59FYLL
 Mo

IBM WebSphere Portal

Part description                                         Part
                                                         number
 
IBM WebSphere Portal Enable
WP Enable Per Proc VU for Lin Sys z Annual SW S&S Rnwl   E024XLL
WP Enable Per Proc VU for Lin Sys z Lic + SW S&S 12 Mo   D55UHLL
WP Enable Per Proc VU for Lin Sys z SW S&S Reinstate 12  D55UILL
 Mo

IBM WebSphere Portlet Factory

Part description                                         Part
                                                         number
 
IBM WebSphere Portlet Factory
IBM WebSphere Portlet Factory PVU Linux for System z     E08PALL
 Annual SW S&S Rnwl
IBM WebSphere Portlet Factory PVU Linux for System z     D0CT9LL
 Lic + SW S&S 12 Month
IBM WebSphere Portlet Factory PVU Linux for System z SW  D0CTALL
 S&S Reinstate 12 Mo

IBM WebSphere Portlet Factory

Part description                                         Part
                                                         number
 
IBM WebSphere Portlet Factory Designer
IBM WS Portlet Factory Designer AU Linux for System z    E08PBLL
 Annual SW S&S Rnwl
IBM WS Portlet Factory Designer AU Linux for System z    D0CTBLL
 Lic + SW S&S 12 Mo
IBM WS Portlet Factory Designer AU Linux for System z    D0CTCLL
 SW S&S Reinst 12 Mo

Trade-up licenses for cross platform products

IBM WebSphere Portal

Precursor product           Trade-up product            Part
                                                        number
 
IBM WebSphere Portal
 Enable
IBM WebSphere Portal        WPE Lx Sys z PVU fr Qual    D03ZBLL
 Express                     Competitor Lx Sys z PVU
                             Trdup Lic + SW S&S 12 Mo
IBM WebSphere Portal        WS Portal Enable VULin on   D59EBLL
 Server                      z fr WP Svr VULin on z
                             Trdup Lic + SW S&S 12 Mo
Qualified Competitor        WS Portal Enable VUzLnx fr  D55UJLL
                             WP Express VUTrdup Lic +
                             SW S&S 12 Mo

IBM WebSphere Portal

Precursor product           Trade-up product            Part
                                                        number
 
IBM WebSphere Portal
 Server
Qualified Competitor        WP Svr for Lx z PVU fr      D03Z3LL
                             Qualified Competitor Lz
                             PVU Trdup Lic + SW S&S 12
                             Mo

IBM WebSphere Portal

Precursor product           Trade-up product            Part
                                                        number
 
IBM WebSphere Portal
 Extend
IBM WebSphere Portal        WP Ext PVU Lin on z from    D59EDLL
 Express                     WP Server PVU Lin on z
                             Trdup Lic + SW S&S 12 Mo
IBM WebSphere Portal        WS Portal Ext PVU Linz fr   D55RMLL
 Express                     WP Expres/Xprs+ Trdup Lic
                             + SW S&S 12 Mo
IBM WebSphere Portal        WS Portal Ext PVU Linz fr   D55RLLL
 Enable                      Wsp Enable Linz Trdup Lic
                             + SW S&S 12 Mo


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Top rule
Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information form numbers
Program name                              Program    Form number
                                          number
 
IBM Customer Experience Suite             5725-B42   L-RSHR-86BFCZ
IBM WebSphere Portal                      5724-E76   L-KCAL-86ERVA,
                                                      L-KCAL-86ENKHL
                                                      -KCAL-85SMYY
IBM WebSphere Portlet Factory             5724-O03   L-EROY-86VLPB
WebSphere Portal Express                  5724-E77   L-KCAL-85ST29

The program's License Information will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the Program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all Program defects. You are responsible for the results obtained from the use of the Program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

  • For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.
Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Usage restriction

Yes

For additional information, refer to the License Information Document that is available on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
International Passport Agreement
Software Subscription and Support (Software Maintenance)

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (also referred to as Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (also referred to as Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage
Other terms
System i Software Maintenance applies

No

Educational allowance available

Not applicable.



Back to topBack to top
 
Top rule
IBM Electronic Services
Bottom rule

IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.



Back to topBack to top
 
Top rule
Prices
Bottom rule

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet®, if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financial benefit

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.



Back to topBack to top
 
Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, WebSphere, Express, DB2, ILOG, Lotus, Passport Advantage, AIX, POWER, System z, zSeries, ValueNet and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Windows is a registered trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use