IBM Systems Director Express Edition for IBM x86, V6.2 offers an integrated set of tools to help IT organizations efficiently manage both physical and virtual server infrastructuresIBM United States Software Announcement 210-119
July 20, 2010
|Table of contents|
|At a glance|
IBM® Systems Director Express® Edition for IBM x86 offers an integrated set of tools to help IT organizations address the challenges associated with managing both physical and virtual server infrastructures. IBM Systems Director Express Edition is packaged to make it easier to deploy the capabilities you need to manage IBM server systems and to obtain support and service.
The main features in the Systems Director Express Edition are:
- Automated discovery and topology views to simplify troubleshooting across physical and virtual server and storage resources
- Heterogeneous virtualization management across servers
- Monitoring of energy usage across one or more servers that can take into account processor utilization and the altitude of the data center facility
- One-year or three-year Software Subscription and Support, which is renewable
These features are also separately available.
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: SE001).
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IBM Systems Director Express Edition for IBM x86, V6.2 is now available for ordering in the System x® ordering systems. This offering is a new release of a product that had previously been announced for ordering in IBM System x ordering systems. The ordering information for the new release remains the same as the ordering information for the previous release.
IBM Systems Director Express Edition provides an integrated set of tools to help IT organizations address the challenges associated with managing both physical and virtual server infrastructures. These tools are designed to reduce operational complexity, improve the efficiency of IT staff and systems, and control costs while meeting business requirements for service delivery.
IBM Systems Director Express Edition is packaged to make it easier for you to purchase and deploy the capabilities you need to manage IBM server systems together with software support and maintenance. The Express Edition combines related management features that are pretested and updated. Also, software maintenance renewal for all features is aligned, reducing the administrative burden of keeping your support up to date. The components of Systems Director Express Edition are also available separately.
Eligible software products, offered and selected during the configuration process with each hardware system, are enabled for electronic download for the system unit for which the product was ordered. Optionally, software and license only configurations can be created for these products based on existing supported hardware system units in your business environment. Offerings included in this announcement are available exclusively via electronic download.
After the availability date for the new release of the offering in this announcement, customers will be able to select either the new release or the previous release of the offering for electronic download.
The Systems Director Express Edition includes a set of management tools that can reduce operational complexity by providing a clear view of the relationships and health status of IT system components.
The Systems Director Express Edition provides:
- Automated discovery and topology views to simplify troubleshooting across physical and virtual IBM server, network, and storage resources
- Heterogeneous virtualization life-cycle management across System x and BladeCenter® servers supporting VMware and Microsoft® hypervisors
- Monitoring of energy usage and thermal data for System x and BladeCenter servers, and monitoring of legacy systems through select power distribution units (PDUs) and supported facilities equipment such as uninterruptible power supplies, sensors, probes, and computer room air conditioning (CRAC) units
- Simplified installation and update processes
- Automatic reporting of hardware problems and collection of system service information for monitored systems
- Single-system, platform-level management for System x and BladeCenter operating systems through industry standards
- Easy-to-learn new tasks with intuitive wizards, tutorials, and integrated help
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Refer to the Technical information section.
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|Planned availability date|
July 30, 2010
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|IBM Systems Director Express Edition|
IBM Systems Director Express Edition consists of the following:
- IBM Systems Director V6.2
- IBM Systems Director VMControl Express Edition V2.3
- IBM Systems Director Service and Support Manager V6.2
- IBM Systems Director Transition Manager for HP Systems Insight Manager
- IBM Systems Director Active Energy Manager V4.3 (monitoring only)
- One year of software service and maintenance (three years optional)
These products are also available separately.
IBM Systems Director V6.2
IBM Systems Director V6.2 is a platform-management foundation that streamlines the way you manage physical and virtual systems across a heterogeneous environment. By using industry standards, IBM Systems Director supports multiple operating systems and virtualization technologies. IBM Systems Director V6.2 is the single-point-of-control for managing data centers. It integrates IBM's best-of-breed virtualization capabilities to provide new and radically improved ways to simplify the management of physical and virtual platform resources.
A key feature of Systems Director is a consistent user interface focused on driving common tasks. IBM Systems Director provides a unified view of the total IT environment, including servers, storage, and network. This allows end-user tasks to be driven with a single tool. IBM Systems Director performs life-cycle administration of physical, virtual, storage, and network-based resources in a data center from a single converged Web-based user interface, from a command-line interface, or remotely via the Representational State Transfer (REST) interface.
IBM Systems Director V6.2 can reduce the total cost of ownership and decrease management costs by eliminating the need to maintain multiple tools and improving the utilization of existing IT resources.
IBM Systems Director V6.2 delivers a suite of management tasks for the end-to-end platform management, including discovery, inventory, configuration, system health and status, resource monitoring, updates, event notification, and automation. IBM Systems Director V6.2 supports new hardware and operating system platforms for discovery, inventory, status, configuration, and updates. This includes adding support for new devices and endpoint types plus enhancements to existing infrastructure support for endpoints.
IBM Systems Director V6.2 offers the following new features and enhancements:
- Simplifies the overall usability, including discovery, installation, and
the update process:
- Usability and performance enhancements to discovery.
- Console enhancements to improve usability.
- Simplification of the update process by providing a single-button update capability.
- Full installer refresh and migration from V6.1 and new installation images for platform agent, common agent, and management server across the different platforms.
- Streamlined initial V6.2 management server installation with future V6.2 patches and updates.
- Streamlined legacy Launch in Context (LiC) task to the Web browser -- removes all IBM Director V5.x legacy UIs and dependence on "mini-console" infrastructure, and redesigns legacy UIs to match rest of the IBM Systems Director Web console.
- Security improvements with firewall friendliness and auditing compliance.
- Ability to put endpoint (MEP) resource in maintenance mode.
- Enhances the data center integration with Tivoli® and other third-party management
- Integration with other management solutions in the data center through the REST interfaces
- IBM Systems Director Software Development Kit (SDK) update documenting and externalizing the REST interface based on JAX-RS specifications and asynchronous notification framework based on JMS specification
- Enablement for integration with Launch in Context (LiC) with Tivoli
- Support for new Systems Director plug-in for capacity and reporting using IBM Tivoli Monitoring components
- Enhancements to auditing compliance for security
- Supports new platform and operating system updates:
- IBM Systems Director V6.2 components (Management Server, Common Agent, and Platform Agent) can be installed and run on IPv6 platforms and can discover and unlock endpoints using IPv6.
- Currency and operating system updates are included.
- Provides availability, performance, and scalability enhancements:
- Improved performance and scalability via JPQL and JPA-based database infrastructure
- Improved performance and scalability by leveraging Java Persistence Query Language (JPQL) and a Java Persistence API (JPA)-based database infrastructure
- Support for 64-bit management server
- Performance enhancements to user interface, server, database, and discovery components
- Ability to change the IP address on the system running the Management Server
- Remote management of multiple servers via a single global management server using the hierarchical management interface
- Guaranteed alert delivery by Common Agent
IBM Systems Director VMControl Express Edition V2.3
IBM Systems Director VMControl Express Edition provides a complete set of cross-platform virtual server life-cycle and relocation tasks. This includes the ability to create, edit, delete, and move virtual servers from a single tool in a consistent fashion on all of the supported hypervisors and IBM platforms.
IBM Systems Director VMControl Express Edition virtual server life-cycle management provides:
- Management of the life cycle of your virtual resources (such as virtual servers and virtual farms) from a single interface for many different virtualization technologies from a single console
- A virtual server life-cycle management and relocation solution for VMware vCenter 4.0 Platform Manager, allowing for full integration into the IBM Systems Director capabilities for monitoring, automation, and management
- A virtual server life-cycle management solution for the Microsoft Hyper-V V2 hypervisor, allowing for full integration in the IBM Systems Director capabilities for monitoring, automation, and management
- Simplified user experience with intuitive wizards, tutorials, and integrated help
IBM Systems Director Service and Support Manager V6.2
IBM Systems Director Service and Support Manager automatically monitors and collects hardware problem information and sends this information to IBM support. It also can collect hardware, software, and system configuration information, which may help IBM support assist in diagnosing problems.
IBM support representatives use system problem descriptions and service information to better diagnose issues with your systems. IBM can proactively assist you in achieving higher availability and better system performance, using the data that Electronic Service Agent provides about potential problems.
Service and Support Manager includes the following features:
- Places service calls to IBM automatically if the server is under a service agreement or warranty.
- Collects and securely sends scheduled system inventory and diagnostic inventory to IBM. This inventory information is available to IBM support representatives when they are solving your problem.
- Communicates with IBM using a secure connection using encryption and authentication.
- Includes the option to send e-mail notifications when a serviceable problem is detected and service request is opened.
- Scales to meet the size of your IT environment.
Service and Support Manager continuously monitors your system. You can receive error messages any time, day or night. You can identify potential problems that could affect performance or lead to an outage. All of this can help you achieve better system availability.
IBM Systems Director Transition Manager for HP Systems Insight Manager
IBM Systems Director Transition Manager for HP Systems Insight Manager can discover systems that are being managed by HP Systems Insight Manager and smoothly make the transition to managing the systems in IBM Systems Director. Transitioned systems can be either IBM or non-IBM hardware.
You can view your HP Systems Insight Manager managed systems, run transition tools that discover those systems, and start essential IBM Systems Director tasks. It also provides the ability to see events from HP systems and create Event Actions Plans based on them, making it easier for users with HP Systems Insight Manager platform management experience to begin using IBM Systems Director.
After the transition is complete, you can manage the systems using IBM Systems Director, which can provide superior systems management features for IBM hardware. Additionally, you can still manage the systems using HP Systems Insight Manager.
IBM Systems Director Active Energy Manager V4.3
Active Energy Manager (AEM) V4.3 is designed to simplify the management of energy consumption across multiple IBM and non-IBM systems. AEM tracks energy use over time and can assist you in determining how to reallocate energy to additional servers without adding additional energy or cooling equipment. When energy is constrained, AEM is designed to allow energy to be allocated on a server-to-server basis.
AEM is also designed to track and allocate energy consumption in a manner intended not to affect performance. Sensors and alerts can warn you if limiting energy to a server could affect performance.
AEM is designed to increase your capability to control energy consumption and improve energy use efficiency, which can potentially result in savings and cost reductions.
AEM is intended to help you:
- Increase energy use efficiency by controlling energy use across the data center
- Negotiate competitive utility rates based on accurate energy use trend assessments
- Limit server energy consumption by capping maximum energy consumption
- Perform server-to-server energy consumption comparisons
By enabling you to meter energy use and trend historical data, AEM is designed to help reduce energy costs in the data center. AEM is also designed to complement and integrate with higher-level management software such as Tivoli. AEM interfaces with the IBM Tivoli Monitoring products and other Tivoli products.
AEM V4.3 can help protect your IT investment through its open design and support for industry standards, which enables heterogeneous physical and virtual management with support for multiple platforms and operating systems. AEM V4.3 is designed to provide monitoring functions for devices that can connect to select power distribution units (PDUs). This enables monitoring functions for systems that do not have support for AEM; for example, older servers and low- and mid-range storage devices. When these systems are plugged into an intelligent PDU (a smart power strip), AEM is designed to be able to collect energy information from I/O drawers plugged into the PDU, providing a more complete view of energy used in the data center. Additionally, AEM provides users power management functions for intelligent PDUs. Through AEM, users can turn off individual outlets on the PDUs. This allows administrators to prevent the plugging in of unauthorized equipment in a rack. It also provides a way to quickly cut power usage in case of emergencies. New in this release is support for PDUs from Server Technologies and Geist.
Power trending is a monitoring function that displays energy use for individual systems or groups of systems over time (in a graph or table format) to help enable you to understand energy use trends within and across your systems.
Thermal trending is a monitoring function that displays information on the inlet and exhaust temperatures for individual systems one at a time to help you understand thermal characteristics of your systems. Incorporating this data into one centralized software-based energy use offering allows finite and localized temperature adjustments within the IT shop to help reduce energy costs for cooling.
Support for facility providers is a function that retrieves information from Emerson Network Power's SiteScan application, APC's InfraStruXure Central, and Eaton's Power Xpert and Foreseer. Numerous attributes associated with the energy usage of power and cooling equipment can be collected, and made available through AEM. This provides a broader scope of energy information within the data center while including a view of facilities equipment. New in this release is the ability to integrate with the newest releases of these products.
Support for sensors is a function that retrieves temperature and power information via sensors. Supported vendors include SynapSense, iButton, Sensatronics, and Arch Rock. In AEM V4.3, this sensor data can now be associated with Systems Director-managed resources. This provides a broader scope of energy information across systems within the data center, while including a view of facilities equipment.
In addition, power and cooling relationships can be configured to servers for all of the above PDUs, sensors, and equipment discovered from the infrastructure management providers. This allows energy data and events to be associated with the servers that use them.
Note: Only the AEM monitoring functions are included in Systems Director Express Edition. The management functions of AEM are available for a separate charge.
Accessibility by people with disabilities
A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
Section 508 of the U.S. Rehabilitation Act
IBM Systems Director is capable as of July 30, 2010, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the U.S. Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.
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The IBM Systems Director Express Edition for IBM x86 provides the foundation for monitoring and control of server systems. It is a cross-industry solution that provides an integrated software stack. It also provides leadership heterogeneous virtualization management, including support for VMware (ESX and ESXi) and Microsoft (Hyper-V) hypervisor technologies. The Systems Director Express Edition also complements and integrates seamlessly with IBM Tivoli service management solutions. IBM Systems Director Express Edition is targeted for clients who want affordable, basic management of physical and virtual IBM systems to reduce the time and effort required for routine system administration. It provides the discovery, configuration, monitoring, and event management needed to support client efforts to reduce cost and complexity through server consolidation and simplified management.
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Program Program number VRM name 5641-EX1 6.2.0 IBM Systems Director Express Edition for IBM x86 with 1 year S&S 5641-EX3 6.2.0 IBM Systems Director Express Edition for IBM x86 with 3 year S&S
Product identification number
Program PID number 5641-EX1 5641-EX3
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).
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|IBM Systems Lab Services and Training offerings|
Accelerator! Services for IBM Systems Director Editions provide hands-on technical skills transfer and implementation assistance to enable you install, configure, and exploit the capabilities of IBM Systems Director in your IBM Systems Server environment. The Accelerator! Services for IBM Systems Director Express Edition for IBM x86 service offering is custom-tailored for your IBM Systems Director Edition.
About IBM Systems Lab Services and Training
IBM Systems Lab Services and Training is comprised of highly skilled consultants dedicated to help you accelerate the adoption of new products and technologies. We leverage our relationships with the IBM Development Labs to build deep technical skills and exploit the expertise of our developers to help you maximize the performance of your existing IBM Systems. This team can be deployed worldwide to assure all client needs can be fulfilled by the required technical talent.
For more information, visit
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To allow for ease of order submission, the offerings in this announcement can be configured in conjunction with eligible System x hardware, software, and license-only configurations that can be created for this product based on existing supported System x hardware system units in a given business environment.
Orders placed for the eligible offerings in this announcement will be routed and fulfilled through Passport Advantage® Express. Invoicing for the initial license orders will occur through the System x order management systems. Subscription and Support renewals will be managed through Passport Advantage.
Passport Advantage allows you to have a common anniversary date for Software Subscription and Support renewals. The anniversary date, established at the order ship date for the initial product acquisition, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases initially include 12 or 36 full months of Subscription and Support coverage. Subscription and Support in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date but managed and invoiced through Passport Advantage. Thereafter, all Software Subscription and Support will renew at the common anniversary date and include 12 full months of Subscription and Support.
IBM Systems Director V6.2 Information Center availability
The IBM Systems Director V6.2 Information Center Web site is planned to be updated with information pertinent to IBM Systems Director V6.2 and its associated plug-ins on or before April 30, 2010, at
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Product information is available via the Offering Information Web site
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No licensed hardcopy publications are shipped with this program.
Publications are available in U.S. English from the IBM Systems Director Information Center.
The IBM Systems Director Information Center provides you with a single information center where you can access product documentation for Systems Director and its associated plug-ins. The IBM Systems Director Information Center is available at
To find information, you can search, browse the contents, follow links from one topic to related topics, and print the topics you want to read offline.
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Specified operating environment
For the latest list of systems supported, visit
System configuration requirements are available online in the IBM Systems Director Information Center at
A list of compatible operating systems is available at
IBM Systems Director Express Edition for IBM x86 is dependent on IBM Systems Director and has the same software requirements as the IBM Systems Director server. These software requirements are available from the IBM Systems Director documentation and from the IBM Systems Director Information Center at
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Limitations and work-arounds are available from the IBM Systems Director Information Center
Performance considerations are available from the IBM Systems Director Information Center
Detailed planning information for IBM Systems Director is available from the Web in the IBM Systems Director Information Center at
You can also access an interactive, dynamic planning advisor for use when building your IBM Systems Director solution.
Direct customer support
For technical support or assistance, contact your IBM representative or visit
Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.
The IBM Systems Director Express Edition includes product installation documentation and files.
Your Proof of Entitlement for this program is a copy of a paid sales receipt, purchase order, invoice, or other sales record from IBM or its authorized reseller from whom you acquired the program, provided that it states the license charge unit (the characteristics of intended use of the program; for example, number of processors, number of users) and quantity acquired.
Information about how you may obtain program services will be provided by the party (either IBM or its authorized reseller) from whom you acquired the program. This program, when downloaded from a Web site, contains the applicable IBM license agreement and License Information, if appropriate, which will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.
Security, auditability, and control
IBM Systems Director Express Edition for IBM x86, V6.2 uses the security and auditability features of the system in which it is installed. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based Software Services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.
To learn more about IBM Software Services or to contact a Software Services sales specialist, visit
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PID Charge Program name number metric IBM Systems Director Express Edition 5641-EX1 Per Server S/M/L for IBM x86, V6 with 1 Year S&S IBM Systems Director Express Edition 5641-EX3 Per Server S/M/L for IBM x86, V6 with 3 Year S&S
Server is the unit of measure by which this program is licensed. A server is a computer system that executes requested procedures, commands, or applications to one or more user or client devices. A Proof of Entitlement (PoE) must be obtained for each server regardless of the number of processor cores or partitions in the server on which the program runs or each server managed by the program. Where blade technology is employed, each blade is considered a separate server.
Current licensees, with support in effect, will receive instructions on how to order this update.
Orders for new licenses will be accepted now. Electronic download ability begins on the planned availability date.
To order the programs described in this announcement, specify the type model number, order type description, supply feature, and quantity of desired licenses for the appropriate one-time charge (OTC) features listed in the table below. After receipt of your order, you will be requested to register through Passport Advantage Express to allow for entitlement for support and notification of upgrades. Upon registration completion, you will be provided with a Web site for the electronic download. The one-time charge for the product includes the license and one year or three years of Software Subscription and Support.
Single Entity Offering (SEO) numbers in the table below can be ordered through ibm.com®. The SEO numbers in the table below are equivalent to the type model number, description, supply feature, and OTC billing feature numbers as designated in the table. After receipt of your order, you will be requested to register through Passport Advantage Express to allow for entitlement for support and notification of upgrades. Upon registration completion, you will be provided with a Web site for the electronic download. The one-time charge for the product includes the license and one year or three years of Software Subscription and Support.
OTC Supply billing Program number and feature feature SEO feature description number number number The licensed program and associated Software Maintenance have been previously announced and priced.
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|Terms and conditions|
The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and IBM International Passport Advantage Express Agreement.
IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.
This software license includes Software Subscription and Support (also referred to as Software Maintenance).
These programs are licensed under the IBM Program License Agreement (IPLA). IBM includes one year or three years of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired.
License Information form number
License information form number: LC23-5088
The program's License Information will be available for review on the IBM Software License Agreement Web site
Limited warranty applies
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Authorization for use on home/portable computer
You may not copy and use this program on another computer without paying additional license fees.
Volume orders (IVO)
Passport Advantage applies
Yes, and through the Passport Advantage Web site at
Yes. Usage is limited to the quantity of Servers licensed.
For additional information, refer to the License Information document that is available on the IBM Software License Agreement Web site
Software Subscription and Support (Software Maintenance) applies
Yes. The offerings in this announcement include one year or three years of Software Subscription and Support (Software Maintenance) in the price of the license.
Program technical support
Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
System i Software Maintenance applies
Variable charges apply
Educational allowance available
Yes. A 15% education allowance applies to qualified education institution customers.
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All program numbers, feature numbers, and SEO numbers have been previously announced and priced against the previous release of this product.
Business Partner information:
If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255) Fax: 800-2IBM-FAX (242-6329) Internet: email@example.com Mail: IBM Teleweb Customer Support ibm.com Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Systems Director VMControl, IBM Systems Director Active Energy Manager and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.
IBM, Express, System x, BladeCenter, Tivoli, PartnerWorld, Passport Advantage and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
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Other company, product, and service names may be trademarks or service marks of others.
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page