IBM Systems Director Express Edition for x86 V6.1.2 offers an integrated set of tools to help IT organizations efficiently manage both physical and virtual server infrastructuresIBM United States Software Announcement 210-043
March 23, 2010
|Table of contents||Document options|
|At a glance|
IBM® Systems Director Express® Edition for x86 offers an integrated set of tools to help IT organizations address the challenges associated with managing both physical and virtual server infrastructures. IBM Systems Director Express Edition is packaged to make it easier to deploy the capabilities you need to manage IBM server systems and to obtain support and service. These features are also available separately.
The main features in the Systems Director Express Edition are:
- Automated discovery and topology views to simplify troubleshooting across physical and virtual server and storage resources
- Heterogeneous virtualization management across servers
- Monitoring of energy usage across one or more servers that can take into account processor utilization and the altitude of the data center facility
- One-year or three-year software subscription and support, which is renewable
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: SE001).
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IBM Systems Director Express Edition provides an integrated set of tools to help IT organizations address the challenges associated with managing both physical and virtual server infrastructures. These tools are designed to reduce operational complexity, improve the efficiency of IT staff and systems, and control costs while meeting business requirements for service delivery.
IBM Systems Director Express Edition is packaged to make it easier for you to purchase and deploy the capabilities you need to manage IBM server systems together with software support and maintenance. The Express Edition combines related management features that are pretested and updated. Also, software maintenance renewal for all features is aligned, reducing the administrative burden of keeping your support up to date. These tools are also available separately.
Eligible software products, offered and selected during the configuration process with each hardware system, are enabled for electronic download for the system unit for which the product was ordered. Optionally, software and license only configurations can be created for these products based on existing supported hardware system units in your business environment. Offerings included in this announcement are available exclusively via electronic download.
The Systems Director Express Edition includes a set of management tools that can reduce operational complexity by providing a clear view of the relationships and health status of IT system components.
The Systems Director Express Edition provides:
- Automated discovery and topology views to simplify troubleshooting across physical and virtual IBM server, network, and storage resources
- Heterogeneous virtualization lifecycle management across System x® and BladeCenter® servers supporting VMware, Microsoft®, and select Xen-based hypervisors
- Monitoring of energy usage and thermal data for System x, BladeCenter, Power Systems, and System z® servers, and monitoring of legacy systems through select Power Distribution Units (PDUs) and supported facilities equipment such as uninterruptible power supplies, sensors, probes, and computer room air conditioning (CRAC) units
- Simplified installation and update processes
- Automatic reporting of hardware problems and collection of system service information for monitored systems
- Single-system, platform-level management for System x and BladeCenter operating systems through industry standards
- Easy-to-learn new tasks with intuitive wizards, tutorials, and integrated help
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Refer to the Technical information section.
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|Planned availability date|
March 26, 2010
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IBM Systems Director Express Edition
IBM Systems Director Express Edition V6.1.2 consists of the following:
- IBM Systems Director V6.1.2
- IBM Systems Director VMControl Express Edition V2.2
- IBM Systems Director Service and Support Manager V6.1.2
- IBM Systems Director Transition Manager for HP Systems Insight Manager V6.1
- IBM Systems Director Active Energy Manager V4.2 (monitoring only)
- One-year software service and maintenance (optional three-year)
These products are also available separately.
IBM Systems Director V6.1.2
IBM Systems Director V6.1.2 offers a consistent user interface that helps users perform common tasks that are accessible through both a Web-based and command-line interface. It enables you to:
- Discover, navigate, and illustrate systems on the network, helping you visualize detailed inventory of and relationships among network resources
- Identify problematic systems and drill down to the root cause
- Identify systems that require an update and orchestrate the installation process
- Monitor systems in real time and set critical thresholds to notify administrators of emerging problems
- Configure settings of a target system and create a configuration plan to apply those settings to similar systems
- Update installed plug-ins to add new features and functions to the base capabilities for managing physical and virtual resources
IBM Systems Director V6.1.2 enables a single point of management for all IBM systems (servers and storage), including both virtual and physical systems. It can help reduce the overall costs of managing these systems. Its robust platform management capabilities integrate seamlessly with leading enterprise management solutions and deliver comprehensive platform management, enabling complete life cycle management and platform provisioning of IBM systems. IBM Systems Director V6.1.2 offers increased platform support through the addition of single-system platform management functionality. IT efficiency is increased with the convenient integration of these robust, platform-level management capabilities.
IBM Systems Director V6.1.2 helps spur cross-system management consistency by representing agent information in a consistent manner. Regardless of the type of systems, the user interface delivers a single system view of the operating system and its related system health information and also depicts common tasks like inventory and updates. IBM Systems Director V6.1.2 supports the following agent types: agentless, platform agent, and common agent. Deploying target agents is easier than ever with IBM Systems Director V6.1.2 as system administrators can simply leverage a new agent release management task via the Web-based console to distribute and install the proper agent and subagent packages to suitable operating systems. Storage also has agents but they are not classified using these same categories.
Using both IBM Systems Director and IBM Tivoli®, you can take advantage of comprehensive, industry-leading platform management and service management offerings, from hardware platform management through enterprise management. IBM offers a set of unified management solutions from Systems Director's rich platform management to Tivoli's enterprise and service management that align your server operations with your business objectives, helping you reduce costs, deliver quality business services, and support company-wide energy initiatives.
IBM Systems Director V6.1.2 provides core capabilities to manage the full life cycle of IBM server, storage, network, and virtualization systems. These include:
- Discovery Manager:
- Discovers both virtual and physical systems in your network and collects inventory data about hardware and software
- Visualizes relationships to other resources in the network
- Status Manager:
- Monitors hardware, power, and update compliance status on discovered systems
- Creates, views, and customizes resource and process monitor views and custom thresholds to generate event notifications
- Update Manager:
- Notifies the user of systems that are out-of-date based on default or customized compliance policies
- Provides simplified tasks to download and install updates without repackaging or requiring each step in the process to be performed separately
- Expands platform support for Power Systems and System z, as well as IBM Systems Director software
- Automation Manager: Automatically performs custom actions in response to events that occur in your environment using event automation plans. Automation Manager also contains the active and scheduled jobs user interterface to manage task activations.
- Configuration Manager: Provides a central point and single framework for configuring physical and virtual managed resources, operating system, or device-specific configuration functions. Configuration Manager contains configuration settings, templates, and configuration plans.
- Remote Access Manager: Provides a set of integrated tools that support remote access, including remote control tools for Virtual Network Computing (VNC), Remote Desktop (RDP), hardware command line, remote command line, and File transfer tools.
IBM System Storage management enables full life cycle management of your storage resources, including discovery, status configuration, and updates.
IBM Systems Director VMControl Express Edition
IBM Systems Director VMControl Express Edition virtual server life cycle management provides:
- Management of the life cycle of your virtual resources (such as virtual servers and virtual farms) from a single interface for many different virtualization technologies from a single console
- A complete virtual server life cycle management and relocation solution for VMware vCenter 4.0 Platform Manager, allowing for full integration into the IBM Systems Director capabilities for monitoring, automation, and management
- A complete virtual server life cycle management solution for the Microsoft Hyper-V V2 hypervisor, allowing for full integration in the IBM Systems Director capabilities for monitoring, automation, and management
- Simplified user experience with intuitive wizards, tutorials, and integrated help
IBM Systems Director Service and Support Manager
IBM Systems Director Service and Support Manager automatically monitors and collects hardware problem information and sends this information to IBM support. It also can collect hardware, software, and system configuration information, which may help IBM support assist in diagnosing problems.
IBM support representatives use system problem descriptions and service information to better diagnose issues with your systems. IBM can proactively assist you in achieving higher availability and better system performance, using the data that Electronic Service Agent provides about potential problems.
Service and Support Manager includes the following features:
- Places service calls to IBM automatically if the server is under a service agreement or warranty.
- Collects and securely sends scheduled system inventory and diagnostic inventory to IBM. This inventory information is available to IBM support representatives when they are solving your problem.
- Communicates with IBM using a secure connection using encryption and authentication.
- Includes the option to send e-mail notifications when a serviceable problem is detected and service request is opened.
- Scales to meet the size of your IT environment.
Service and Support Manager continuously monitors your system. You can receive error messages any time, day or night. You can identify potential problems that could affect performance or lead to an outage. All of this can help you achieve better system availability.
IBM Systems Director Transition Manager for HP Systems Insight Manager V6.1
IBM Systems Director Transition Manager for HP Systems Insight Manager is an IBM Systems Director plug-in. Using Transition Manager, you can discover systems that are being managed by HP Systems Insight Manager and smoothly make the transition to managing the systems in IBM Systems Director. Transitioned systems can be either IBM or non-IBM hardware. After the transition is complete, you can manage the systems using IBM Systems Director, which can provide superior systems management features for IBM hardware. Additionally, you can still manage the systems using HP Systems Insight Manager.
IBM Systems Director Active Energy Manager (monitoring only)
IBM Systems Director Active Energy Manager (AEM) V4.2 can effectively monitor the energy usage in data centers at the system, chassis, or rack level. Through monitoring of a wide range of equipment and use of power saving capabilities on IBM equipment, AEM can help analyze data center efficiency and save you money. AEM is positioned as a key component of IBM's energy-efficient technologies and services and is part of the dynamic infrastructure strategy.
AEM is designed to increase your capability to monitor energy consumption and improve energy use efficiency, which can potentially result in savings and cost reductions. AEM is intended to help you increase energy use efficiency by controlling energy use across the data center, negotiate competitive utility rates based on accurate energy use trend assessments, limit server energy consumption by capping maximum energy consumption, and perform server-to-server energy consumption comparisons.
Non-IBM, legacy IBM, and IBM Storage Systems can be monitored through PDU+ support. In addition, AEM can collect information from select facility providers, including Liebert's SiteScan from Emerson Network Power, InfraStruXure Central from APC, and Power Xpert and Foreseer from Eaton. Sensors from SynapSense, iButton, Sensitronics, and Arch Rock are also supported, in order to provide a view of data center environmental data and of equipment that does not have its own built-in sensors. AEM V4.2 can perform monitoring and management functions for all supported systems from a single console.
AEM V4.2 is designed to provide monitoring functions for devices that can connect to select PDUs. This enables monitoring functions for systems that do not have support for AEM; for example, older servers and low- and mid-range storage devices. When these systems are plugged into a PDU+ (a smart power strip), AEM is designed to be able to collect energy information from I/O drawers plugged into the PDU, providing a more complete view of energy used in the data center. New in this release is the ability to turn off individual outlets on the PDUs that support this function. This allows administrators to prevent the plugging in of unauthorized equipment in a rack. It also provides a way to quickly cut power usage in case of emergencies.
Power trending is a monitoring function that displays energy use for individual systems or groups of systems over time (in a graph or table format) to help enable you to understand energy use trends within and across your systems.
Thermal trending is a monitoring function that displays information on the inlet and exhaust temperatures for individual systems one at a time to help you understand thermal characteristics of your systems. Incorporating this data into one centralized software-based energy use offering allows finite and localized temperature adjustments within the IT shop to help reduce energy costs for cooling.
Support for facility providers is a function that retrieves information from Emerson Network Power's SiteScan application, APC's InfraStruXure Central, and Eaton's Power Xpert and Foreseer. Numerous attributes associated with the energy usage of power and cooling equipment can be collected, and made available through AEM. This provides a broader scope of energy information within the data center while including a view of facilities equipment. New is the ability to collect power topology information from some of these providers, as well as providing users with a method of manually creating relationships between IT equipment and the power and cooling equipment that supports it.
Power management capability (power capping) is not included in Systems Director Express Edition. Customers must buy a license for AEM 4.2 to manage power usage utilizing the power capping feature of the product.
Accessibility by people with disabilities
A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
Section 508 of the U.S. Rehabilitation Act
IBM Systems Director is capable as of March 26, 2010, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the U.S. Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.
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The IBM Systems Director Express Edition for x86 provides the foundation for monitoring and control of server systems. It is a cross-industry solution that provides an integrated software stack. These products support all IBM server platforms, including System x (Windows® and Linux®) operating systems, Power Systems (AIX®, IBM i, and Linux) operating systems, System z (Linux) operating systems, and third-party x86 systems. They also provide leadership heterogeneous virtualization management, including support for IBM (PowerVM and z/VM®), VMware (ESX and ESXi), and Microsoft (Hyper-V) hypervisor technologies. The Systems Director Express Edition also complements and integrates seamlessly with IBM Tivoli service management solutions. IBM Systems Director Express Edition is targeted for clients who want affordable, basic management of physical and virtual IBM systems to reduce the time and effort required for routine system administration. It provides the discovery, configuration, monitoring, and event management needed to support client efforts to reduce cost and complexity through server consolidation and simplified management.
With the Systems Director Express Edition, IBM provides the broadest scope of integrated service management for hardware, hypervisors, and operating systems as compared to other vendors who are limited in platform scope and product functionality.
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Refer to Software Announcement 210-011, dated February 09, 2010, for IBM Systems Director Editions for Power Systems.
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).
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Program Program number VRM name 5641-EX1 6.1.2 IBM Systems Director Express Edition for x86 with 1 year S&S 5641-EX3 6.1.2 IBM Systems Director Express Edition for x86 with 3 year S&S
Product identification number
Program PID number 5641-EX1 5641-EX3
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|IBM Systems Lab Services and Training offerings|
Accelerator! Services for IBM Systems Director Editions provide hands-on technical skills transfer and implementation assistance to enable you install, configure, and exploit the capabilities of IBM Systems Director in your IBM Systems Server environment. The Accelerator! Services for IBM Systems Director Express Edition for x86 service offering is custom tailored for your IBM Systems Director Edition.
About IBM Systems Lab Services and Training
IBM Systems Lab Services and Training is comprised of highly skilled consultants dedicated to help you accelerate the adoption of new products and technologies. We leverage our relationships with the IBM Development Labs to build deep technical skills and exploit the expertise of our developers to help you maximize the performance of your existing IBM Systems. This team can be deployed worldwide to assure all client needs can be fulfilled by the required technical talent.
For more information, visit
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To allow for ease of order submission, the offerings in this announcement can be configured in conjunction with eligible System x hardware, software, and license-only configurations that can be created for this product based on existing supported System x hardware system units in a given business environment.
Orders placed for the eligible offerings in this announcement will be routed and fulfilled through Passport Advantage® Express. Invoicing for the initial license orders will occur through the System x order management systems. Subscription and Support renewals will be managed through Passport Advantage.
Passport Advantage allows you to have a common anniversary date for Software Subscription and Support renewals. The anniversary date, established at the order ship date for the initial product acquisition, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases initially include 12 or 36 full months of Subscription and Support coverage. Subscription and Support in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date but managed and invoiced through Passport Advantage. Thereafter, all Software Subscription and Support will renew at the common anniversary date and include 12 full months of Subscription and Support.
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Product information is available via the Offering Information Web site
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No licensed hardcopy publications are shipped with this program.
Publications are available in U.S. English from the IBM Systems Director Information Center.
The IBM Systems Director Information Center provides you with a single information center where you can access product documentation for Systems Director and its associated plug-ins. The IBM Systems Director Information Center is available at
To find information, you can search, browse the contents, follow links from one topic to related topics, and print the topics you want to read offline.
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Specified operating environment
For the latest list of systems supported, visit
- http://publib.boulder.ibm.com/infocenter/director/v6r1x/ index.jsp?topic=/director.plan_6.1/fqm0_r_hardware_compatibility.html
System configuration requirements are available online in the IBM Systems Director Information Center at
A list of compatible operating systems is available at
- http://publib.boulder.ibm.com/infocenter/ director/v6r1x/index.jsp?topic=/ director.plan_6.1/fqm0_r_os_supported_by_ibm_director_612.html
IBM Systems Director Express Edition for x86 is dependent on IBM Systems Director and has the same software requirements as the IBM Systems Director V6.1.2 server. These software requirements are available from the IBM Systems Director documentation and from the IBM Systems Director Information Center at
- http://publib.boulder.ibm.com/infocenter/director/v6r1x/ index.jsp?topic=/director.plan_6.1/fqm0_r_operating_system_and_ software_requirements.html
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Limitations and work-arounds are available from the IBM Systems Director V6.1 Information Center
Performance considerations are available from the IBM Systems Director V6.1 Information Center
Customer responsibilities: Detailed planning information for IBM Systems Director is available from the Web in the IBM Systems Director Information Center at
You can also access an interactive, dynamic planning advisor for use when building your IBM Systems Director solution.
Direct customer support: For technical support or assistance, contact your IBM representative or visit
Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.
The IBM Systems Director Express Edition includes product installation documentation and files.
Your Proof of Entitlement for this program is a copy of a paid sales receipt, purchase order, invoice, or other sales record from IBM or its authorized reseller from whom you acquired the program, provided that it states the license charge unit (the characteristics of intended use of the program; for example, number of processors, number of users) and quantity acquired.
Information about how you may obtain program services will be provided by the party (either IBM or its authorized reseller) from whom you acquired the program.
Security, auditability, and control
IBM Systems Director Express Edition for x86 V6.1.2 uses the security and auditability features of the system in which it is installed. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based Software Services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.
To learn more about IBM Software Services or to contact a Software Services sales specialist, visit
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PID Charge Program name number metric IBM Systems Director Express Edition 5641-EX1 Per Server for x86 V6.1.2 with 1 Year S&S Small, Per Server Medium, Per Server Large IBM Systems Director Express Edition 5641-EX3 Per Server for x86 V6.1.2 with 3 Year S&S Small, Per Server Medium, Per Server Large
Server is a unit of measure by which the Program can be licensed. A Server is a physical computer that is comprised of processing units, memory, and input/output capabilities and that executes requested procedures, commands, or applications for one or more users or client devices. Where racks, blade enclosures, or other similar equipment is being employed, each separable physical device (for example, a blade or a rack-mounted device) that has the required components is considered itself a separate Server. For the purpose of Server-based licensing, Licensee must obtain entitlements for each Server which is made available to the Program.
Socket is a unit of measure by which the size of the Server is classified. A Socket is electronic circuitry that accepts a processor chip. A processor chip is electronic circuitry containing one or more processor cores that plugs into a Socket. A processor core is a functional unit within a computing device that interprets and executes program instructions, and consists of at least an instruction control unit and one or more arithmetic or logic units. At the time of this announcement, the number of sockets available in IBM System x and Blade Center servers is used to define the size of the server for licensing IBM Systems Director Express Edition for x86. Licensee must obtain entitlements for each Server on which the Program is installed or managing. For single-system System x configurations consisting of two to four 4-socket nodes, Systems Director Express Edition may be ordered using the Large server charge metric.
The size of the server is based on the following criteria:
- Small Server: 1 socket
- Medium Server: 2 to 4 sockets
- Large Server: More than 4 sockets
Server is the unit of measure by which this program is licensed. A server is a computer system that executes requested procedures, commands, or applications to one or more user or client devices. A Proof of Entitlement (PoE) must be obtained for each server regardless of the number of processor cores or partitions in the server on which the program runs or each server managed by the program. Where blade technology is employed, each blade is considered a separate server.
Orders for new licenses will be accepted now. Electronic download ability begins on the planned availability date.
To order the programs described in this announcement, specify the type model number, order type description, supply feature, and quantity of desired licenses for the appropriate one-time charge (OTC) features listed in the table below. After receipt of your order, you will be requested to register through Passport Advantage Express to allow for entitlement for support and notification of upgrades. Upon registration completion you will be provided with a Web site for the electronic download. The one-time charge for the product includes the license and one year or three years of Software Subscription and Support.
Single entity offering (SEO) numbers in the table below can be ordered through ibm.com®. The SEO numbers in the table below are equivalent to the type model number, description, supply feature, and OTC billing feature numbers as designated in the table. After receipt of your order, you will be requested to register through Passport Advantage Express to allow for entitlement for support and notification of upgrades. Upon registration completion, you will be provided with a Web site for the electronic download. The one-time charge for the product includes the license and one year or three years of Software Subscription and Support.
OTC Supply billing Program number and feature feature SEO feature description number number number 5641-EX1 IBM Systems Director Express Edition for IBM x86, V6 (electronic) Per Server Small with 1 Year Software Subscription and Support 5809 0158 68Y9506 Per Server Medium with 1 Year Software Subscription and Support 6006 0159 68Y9507 Per Server Large with 1 Year Software Subscription and Support 6008 0163 68Y9508 5641-EX3 IBM Systems Director Express Edition for IBM x86, V6 (electronic) Per Server Small with 3 Year Software Subscription and Support 5809 0161 68Y9613 Per Server Medium with 3 Year Software Subscription and Support 6007 0160 68Y9614 Per Server Large with 3 Year Software Subscription and Support 6009 0162 68Y9615
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|Terms and conditions|
The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and International Passport Advantage Express Agreement
IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.
This software license includes Software Subscription and Support (also referred to as Software Maintenance).
Agreement for Acquisition of Software Maintenance
These programs are licensed under the IBM Program License Agreement (IPLA). IBM includes one year or three years of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired.
License Information form number
The License Information form number is LC23-5088.
The program's License Information will be available for review on the IBM Software License Agreement Web site
Limited warranty applies
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Authorization for use on home/portable computer
You may not copy and use this program on another computer without paying additional license fees.
Volume orders (IVO)
Passport Advantage applies
Yes, and through the Passport Advantage Web site at
Yes. Usage is limited to the quantity of Servers licensed.
For additional information, refer to the License Information document that is available on the IBM Software License Agreement Web site
Software Subscription and Support (Software Maintenance) applies
The offerings in this announcement include one year or three years of Software Subscription and Support (Software Maintenance) in the price of the license.
Program technical support
Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
System i Software Maintenance applies
Variable charges apply
Educational allowance available
Yes. A 15% education allowance applies to qualified education institution customers.
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For current prices, contact IBM at 888-Shop-IBM (746-7426) or visit
OTC billing Program number and feature SEO feature description number number 5641-EX1 IBM Systems Director Express Edition for IBM x86, V6 (electronic) Per Server Small with 1 Year Software Subscription and Support 0158 68Y9506 Per Server Medium with 1 Year Software Subscription and Support 0159 68Y9507 Per Server Large with 1 Year Software Subscription and Support 0163 68Y9508 5641-EX3 IBM Systems Director Express Edition for IBM x86, V6 (electronic) Per Server Small with 3 Year Software Subscription and Support 0161 68Y9613 Per Server Medium with 3 Year Software Subscription and Support 0160 68Y9614 Per Server Large with 3 Year Software Subscription and Support 0162 68Y9615
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Available worldwide
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255) Fax: 800-2IBM-FAX (242-6329) Internet: email@example.com Mail: IBM Teleweb Customer Support ibm.com Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1
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Note: Shipments will begin after the planned availability date.
Power Systems, IBM Systems Director Active Energy Manager, System Storage, Electronic Service Agent and PowerVM are trademarks of IBM Corporation in the United States, other countries, or both.
IBM, Express, System x, BladeCenter, System z, Tivoli, AIX, z/VM, Passport Advantage and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
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