Feedback

IBM WebSphere Commerce V7.0 provides customer-centric, cross-channel solutions

IBM United States Software Announcement 209-362
October 27, 2009

 
 ENUS209-362.PDF (127KB)

Table of contents   Document options  
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications
 
Printable version Printable version

 
Top rule
At a glance
Bottom rule

The IBM® WebSphere® Commerce V7 family of offerings:

  • Seamlessly extends cross-channel processes across all channels and touch points
  • Helps increase customer loyalty by personalizing the shopping experience
  • Supports company business models for business-to-consumer (B2C), business-to-business (B2B), or multichannel on a single platform
  • Provides powerful business user tools for targeted marketing campaigns and promotions
  • Utilizes the power of the underlying platform to help achieve maximum performance, scalability, and adaptability

For ordering, contact your IBM representative or an IBM Business Partner. For more information, contact the Americas Call Centers at 800-IBM-CALL.

Reference: YE001


 
Back to topBack to top
 
Top rule
Overview
Bottom rule

From small businesses to large enterprises, IBM WebSphere Commerce V7.0 provides a powerful customer interaction platform for cross-channel and online commerce. Recognized as an industry-leading e-commerce solution, WebSphere Commerce supports a variety of business models including B2C, B2B, and B2B2C while providing a rich, differentiated customer experience through a single platform.

E-commerce is no longer simply about selling things online. It's about delivering a seamless, integrated experience across all touch points. With the introduction of Web 2.0 technologies, e-commerce is now about transforming customer shopping experiences to leverage the power of your brand, providing a rich, personalized experience across multiple channels of your business.

With powerful out-of-the-box capabilities and business user tools, WebSphere Commerce is a proven, flexible solution that scales to meet your business model, whatever the size of your business. Easy-to-use tools are available for precision marketing, promotions, catalog management, and merchandising to help business users create, manage, and deploy personalized marketing and promotion campaigns to help revolutionize customer shopping experiences across all sales channels.

WebSphere Commerce is the leading customer interaction platform that meets the needs for today's evolving customers.


 
Back to topBack to top
 
Top rule
Key prerequisites
Bottom rule

Supported environments

  • SUSE Linux® Enterprise Server
  • Red Hat Enterprise Linux
  • Microsoft® Windows® Server
  • Windows XP Professional
  • Microsoft Windows Vista
  • AIX®
  • Sun Solaris

 
Back to topBack to top
 
Top rule
Planned availability date
Bottom rule

  • October 30, 2009: Electronic distribution (U.S. English and national languages)
  • November 6, 2009: Media packs (U.S. English and national languages)

 
Back to topBack to top
 
Top rule
Description
Bottom rule

The WebSphere Commerce family of products includes WebSphere Commerce - Express, WebSphere Commerce Professional, and WebSphere Commerce Enterprise. The specifics of each of these products are described below.

WebSphere Commerce - Express is designed for small to mid-size businesses looking to jumpstart their online presence. It is a comprehensive solution designed to help growing mid-market companies do business on the Web. Intended for customers who have not purchased WebSphere Commerce, deployments on WebSphere Commerce - Express are limited to companies with less than 1,000 employees only. Customers with earlier versions of WebSphere Commerce - Express with active Subscription and Support are grandfathered to the new license terms and conditions of the current version, as needed. WebSphere Commerce - Express supports B2C business models and helps companies:

  • Enable you to launch an online presence with the basics, then grow as your needs change
  • Create and customize the store site right away with out-of-the-box capabilities
  • Provide powerful tools that allow business users to manage their site effectively without special technical skills
  • Deliver a flexible solution, built on open standards

WebSphere Commerce Professional provides a comprehensive cross-selling solution for mid-size companies to deliver a personalized, cross-channel shopping experience. Through the use of cross-channel precision marketing and merchandising, configurable business processes, A/B and multivariate testing, search engine optimization, and personalization, businesses can attract, motivate, transact, and understand their customers throughout the customer lifecycle. WebSphere Commerce Professional supports B2C business models and can help:

  • Increase customer satisfaction and loyalty by strengthening relationships and delivering a rich, differentiated customer experience
  • Deliver a rich, contextual customer experience across multiple customer touch points
  • Provide powerful, easy-to-use business user tooling to empower employees to create, manage, and personalized marketing, promotions, catalogs, and merchandising, without relying on IT resources
  • Leverage this flexible and extendible foundation to maximize your up-time and performance

WebSphere Commerce Enterprise delivers an interaction platform to streamline processes across multiple sales channels for companies requiring sophisticated interaction platform. WebSphere Commerce Enterprise includes all of the capabilities as WebSphere Commerce Professional and supports both business-to-business (B2B) and business-to-consumer (B2C) models. WebSphere Commerce Enterprise helps companies:

  • Increase the number of Web sites offered through a single platform with extended sites. Business users create and administer multiple stores, a low-cost approach available today for operating multiple stores on a single platform.
  • Support the B2B business model, which facilitates buyers, resellers, distributors, and trading partners purchasing directly from the seller

WebSphere Commerce Developer V7.0

Get a quick start on developing your WebSphere Commerce implementation with WebSphere Commerce Developer Enterprise, WebSphere Commerce Developer Professional, or WebSphere Commerce Developer Express. They include tools to:

  • Create, test, and deploy a WebSphere Commerce site under the test environment and workspaces provided by Rational® Application Developer (RAD) for WebSphere
  • Build and extend WebSphere Commerce commands, and data beans
  • Customize IBM Management Center for WebSphere Commerce and IBM Sales Center for WebSphere Commerce

Optional modules

These modules are available only with WebSphere Commerce Professional and WebSphere Commerce Enterprise.

IBM Sales Center for WebSphere Commerce leverages the catalog, order management, promotions, and merchandising capabilities of WebSphere Commerce to provide contact center representatives with the functionality they need to service and up-sell your cross-channel customers. It is designed to deliver the speed and productivity required for high-volume contact centers via a customizable user interface designed for maximum productivity and multitasking.

Sales Center key features:

  • Simultaneously work with multiple stores, orders, and customers
  • View cross-sell and promotion information
  • Find and compare products and view product availability
  • Create quotes, turn into orders
  • Override contract and list pricing
  • Create, update, cancel orders, and process payments
  • Integrate with other applications

IBM Gift Center for WebSphere Commerce provides a comprehensive multichannel gift registry solution. It can operate as a Web-only gift registry, integrate with an existing back-end registry system, or stand on its own as a centralized cross-channel solution. It leverages the marketing and merchandising capabilities of WebSphere Commerce and provides integration points to your point-of-sale (POS) system, store kiosk, and scanning devices. Test the effectiveness of site content, marketing campaigns, navigation, and other aspects of an e-commerce site to help maximize sales and marketing effectiveness and identify new revenue opportunities.

Gift Center key features include:

  • Support for multiple life events, such as weddings, birthdays, and births
  • Private and public registries
  • Rich creation and management features for multiple co-registrants
  • E-mail announcements for guests
  • Completion program with seller-defined discounts upon closeout
  • "Thank You" notes tracker
  • Kiosk and Web site user interface
  • In-store gift consultant tooling
  • Ability for gift givers to purchase an item for themselves and from the registry in a single checkout

V7 enhancements address these key themes

  • Cross-channel execution -- Deliver a consistent and relevant experience regardless of the channel by extending a common set of business services across every customer interaction
  • Customer centricity -- Deliver a rich and targeted experience using enhanced out-of-the-box Web 2.0 starter store, precision marketing capabilities, and support for community interaction
  • Foundational leadership -- Simplify the development, management, and delivery of business functionality, while minimizing the cost of solution ownership and maximizing reliability, performance, and scalability

Cross-channel execution improvements

  • Cross-channel precision marketing enables retailers to recognize and respond to events across multiple channels and touch points. It allows retailers to follow and build a dialogue with the shopper by delivering contextual targeted marketing information in an effort to keep the shopper within the brand as they shop across multiple channels.
    • Key features:
      • Support for capturing trigger events from multiple channels, such as shopper behavior on a Web site or any other channel
      • Process trigger events based on predefined business rules and logic
      • Respond to trigger events by delivering actions to any channel (for example, an action could be an e-mail message or mobile Short Message Service offering a promotion)
    • Key benefits:
      • Improve conversion rates
      • Help increase customer satisfaction and loyalty
      • Improve brand-stickiness as shoppers switch channels
  • Mobile commerce

    This feature enables mobile devices as a new touch point for browsing the store, receiving marketing messages, promotions, coupon codes, and completing transactions. The mobile store model provides out-of-the-box support for smart phones allowing retailers to quickly adopt mobile as a new touch point for doing business.

    • Key features:
      • Ability to get product information, stock availability, and store locations
      • Receive marketing messages or coupon codes via Short Message Service
      • Buy via mobile device and get order status information
      • Store locator (requires integration with third-party mapping provider)
    • Key benefits:
      • Increase customer satisfaction and loyalty
      • Improve customer experience with access across multiple touch points
      • Open a new revenue channel for businesses
      • Leverage the same Web business user tooling to manage Web and mobile marketing campaigns and promotions

Customer centricity improvements

  • Precision marketing allows automated, one-to-one ongoing interactions (dialogs) with shoppers based on preference, purchase history, and shopping behavior by supporting the notion of triggers and actions. Triggers could be transactional information, such as order history, referring URL, or online behavior, (for example, pages viewed). Actions can be custom landing page, mobile SMS, and targeted cross-sells or up-sells.
    • Key features:
      • Dialog activity builder for defining and managing triggers and actions
      • Dynamically assign and reassign shoppers to and from segments
      • Deliver marketing messages via SMS
      • Support for advanced promotions including promotions based on product attributes, and caps on discount amount
      • Provide choice of awards
      • Best deal support
      • Build precision marketing customer "dialogs" quickly with best-in-class business user tooling
    • Key benefits:
      • Help increase customer satisfaction and loyalty
      • Improve customer experience with personalization
  • Social commerce capabilities enable online stores to support product ratings and reviews via integration with BazaarVoice, blogs, photo galleries, and user profiles via integration with IBM Lotus® Connections and Pluck Sitelife. These integrations are provided in a vendor-agnostic manner using WebSphere sMash applications, provided with WebSphere Commerce.
    • Key features:
      • Support for product-directed blogs, photo gallery, and user profiles
      • Vendor-agnostic integration via WebSphere sMash
      • Out-of-the-box WebSphere sMash applications for integration with IBM Lotus Connections, BazaarVoice Ratings and Reviews, and Pluck Sitelife
    • Key benefits:
      • Improves customer Web site experiences with brand engagement
      • Increased flexibility with vendor-agnostic integration

Foundational leadership improvements

  • B2B Web 2.0 starter store -- This Web 2.0 based B2B starter store provides a rich experience and streamlined checkout process to enable B2B businesses to deliver a B2C-like shopping experience.
  • IBM Management Center enhancements -- The business user tool offers a marketing dialog activity builder for building and managing marketing and merchandising dialogue activity (using trigger events and actions) with the shopper. Other enhancements include support for dynamically managing customer segments, as well as managing content, and e-marketing spots, and sales catalog in an extended sites model.
  • Data load tools -- New data load tools allow for efficient loading for catalog, pricing, and inventory information into WebSphere Commerce database.
  • Web analytics integration framework -- A framework for consistent integration with third-party Web analytics vendors such as Coremetrics and Omniture.
  • Stack update -- The underlying software stack of WebSphere Application Server and DB2® are updated.

Accessibility by people with disabilities

Accessibility features help a user who has a physical disability, such as a visual impairment, hearing impairment, or limited mobility, to use software products successfully. These are the major accessibility features in WebSphere Commerce that allow you to:

  • Use screen-reader software JAWS to hear what is displayed on the screen for Web 2.0 store and Info Center
  • Operate all features using the keyboard instead of the mouse for Web 2.0 store and Info Center
  • Perform a silent-based installation and configuration

 
Back to topBack to top
 
Top rule
Availability of national languages
Bottom rule

                                                   Availability
 Description              Language                 date
WebSphere Commerce V7.0   Multilingual             October 30, 2009 -
  Enterprise               French                  Electronic download
  Professional             Korean
  -- Express               Chinese -- Simplified
  Sales Center             Spanish
  Developer Enterprise     Portuguese-Brazilian
  Developer Professional   German
  Developer Express        Japanese
                           Chinese -- Traditional
                           English
                           Italian
                           Polish
                           Russian
                           Romanian
 
WebSphere Commerce V7.0   Multilingual             November 6, 2009 -
  Enterprise               French                  Media packs
  Professional             Korean
  -- Express               Chinese -- Simplified
  Sales Center             Spanish
  Developer Enterprise     Portuguese-Brazilian
  Developer Professional   German
  Developer Express        Japanese
                           Chinese -- Traditional
                           English
                           Italian
                           Polish
                           Russian
                           Romanian

 
Back to topBack to top
 
Top rule
Program number
Bottom rule

Program                               PID
name                                  number
 
IBM WebSphere Commerce Enterprise     5724-I38
IBM WebSphere Commerce Professional   5724-I40
IBM WebSphere Commerce - Express      5724-I36
IBM Sales Center for WebSphere        5724-N56
  Commerce
IBM WebSphere Commerce Developer      5724-I39
  Enterprise
IBM WebSphere Commerce Developer      5724-I41
  Professional
IBM WebSphere Commerce Developer      5724-I37
  Express

 
Back to topBack to top
 
Top rule
Education support
Bottom rule

Available educational offerings:

Course  Course                                               Planned
code *  title                                                availability
 
WC552   Sales Center Customization and Deployment            Now
WC700   IBM WebSphere Commerce V7 Foundation                 4Q09
WC710   IBM WebSphere Commerce V7 Programming Fundamentals   4Q09
WC720   IBM WebSphere Commerce V7 Customization Workshop     1Q10
WC730   IBM WebSphere Commerce V7 System Administration      1Q10
WC740   IBM WebSphere Commerce V7 Management Center          2Q10
          Functionality

* Courses are made available as classroom, instructor led on-line, and self-paced offerings. Course codes listed are for classroom training. Course type is indicated by changing the first digit of the course code.

  • Wxxxx - indicates classroom
  • Vxxxx - indicates on-line
  • Zxxxx - indicates self-paced

In addition, each country may add a one to three character suffix to create a unique in-country course code. Refer to your country education Web site for details.

Select a country to view its corresponding offerings. Each county site has detailed course descriptions as well as information on course locations, schedules, enrollment procedures, and availability dates.

IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training Web site

http://www.ibm.com/services/learning/

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.


 
Back to topBack to top
 
Top rule
Offering Information
Bottom rule

Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® Web site

http://www.ibm.com/software/passportadvantage

 
Back to topBack to top
 
Top rule
Publications
Bottom rule

No publications are shipped with these programs.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.


 
Back to topBack to top
 
Top rule
Technical information
Bottom rule

Specified operating environment

Hardware and software requirements

WebSphere Commerce Development with WebSphere Commerce Enterprise or Commerce Enterprise Professional

Hardware

  • IBM PC Server with Intel® Pentium® 4, or compatible processor 1.6 GHz, or later
  • 2 GB of RAM
  • 6.1 GB hard drive for program files
  • 4.2 GB for IBM Rational Application Developer V7
  • 1.9 GB for WebSphere Commerce Developer
  • 1.9 GB for each additional copy of Commerce Developer
  • DVD-ROM drive
  • LAN adapter that supports the TCP/IP protocol
  • A graphics-capable monitor with 1024 x 768 display resolution

Software

  • Windows XP Professional with Service Pack 3
  • Windows Vista Enterprise, Business, or Ultimate Edition

WebSphere Commerce Enterprise and WebSphere Commerce Professional

Hardware

For Windows:

  • IBM PC Server with Intel Pentium 3, or compatible processor, at 1.0 GHz, or higher
  • 2 GB of RAM per process for the first WebSphere Commerce instance
  • 4.5 GB of free disk space for program files
  • DVD-ROM drive
  • LAN adapter supporting TCP/IP protocol
  • A graphics-capable monitor with 1024 x 768 display resolution

For AIX:

  • One of the following machines with a 375 MHz processor, or higher:
    • IBM RS/6000® 44P Model 170, or higher
    • IBM pSeries® 640
  • 2 GB of RAM per processor for the first WebSphere Commerce instance
  • 6 GB of free disk space
  • 1 GB of paging space per processor
  • DVD-ROM drive
  • LAN adapter supporting TCP/IP protocol
  • A graphics-capable monitor with 1024 x 768 display resolution

For Solaris:

  • Sun SPARC or UltraSPARCstation at 400 MHz, or higher
  • 2 GB of RAM
  • 6 GB of free disk space
  • DVD-ROM drive
  • LAN adapter that supports the TCP/IP protocol
  • A graphics-capable monitor with 1024 x 768 display resolution

For Linux on Intel:

  • IBM PC Server with Pentium III, or compatible processor at 733 MHz, or higher
  • 2 GB of RAM
  • 4.5 GB of free disk space
  • 1 GB of paging space per processor
  • DVD-ROM drive
  • LAN adapter that supports the TCP/IP protocol
  • A graphics-capable monitor with 1024 x 768 display resolution

For Linux on Power® Systems

  • Linux is supported on selected IBM systems with POWER® technology. For a list, visit
    http://www.ibm.com/systems/linux/power/
  • 2 GB of RAM
  • 4.5 GB of free disk space
  • 1 GB of paging space per processor
  • DVD-ROM drive
  • LAN adapter supporting TCP/IP protocol
  • A graphics-capable monitor with 1024 x 768 display resolution

For Linux on System z®

  • System z server
  • 900 MB of free space in your temporary directory
  • 6 GB of free disk space for the Linux system
  • 2 GB of free disk space for DB2
  • 4 GB of free disk space for WebSphere Commerce and WebSphere Application Server
  • 2 GB of free space in your temporary free disk space for the contents of the WebSphere Commerce DVDs
  • LAN adapter that supports the TCP/IP protocol
  • A graphics-capable monitor with 1024 x 768 display resolution on a Windows, Linux, or UNIX® machine
  • DVD-ROM drive

Requirements for WebSphere Commerce production

Production requirements vary widely depending on many factors associated with the creation and use of your Web site. Contact your IBM representative to help determine your specific requirements.

Software

One of the following operating systems is required:

  • Windows
    • Windows Server 2003, Enterprise Edition with Service Pack 2, or later
    • Windows Server 2003, Standard Edition with Service Pack 2, or later
    • Windows Server 2008, Standard Edition
    • Windows Server 2008, Enterprise Edition
    • Windows Server 2008, Datacenter Edition
  • AIX
    • V5.3 (64 bit) with 5300-07-01-0748, or later
    • V6.1 (64 bit) with 6100-0, or later
  • Solaris 10
  • SUSE Linux Enterprise
    • Server 9 with service pack 4 for Intel (32 bit and 64 bit)
    • Server 9 with service pack 4 for Power Systems (64 bit)
    • Server 9 with service pack 4 for System z (64 bit)
    • Server 10 with service pack 1 for Intel (32 bit and 64 bit)
    • Server 10 with service pack 1 for Power Systems (64 bit)
    • Server 10 with service pack 1 for System z (64 bit)
    • Server 11 for Intel (32 bit and 64 bit)
    • Server 11 for Power Systems (64 bit)
    • Server 11 for System z (64 bit)
  • Red Hat Enterprise Linux
    • AS/ES 4 update 6 for Intel (32 bit and 64 bit)
    • AS/ES 4 update 6 for Power Systems (64 bit)
    • AS/ES 4 update 6 for System z (64 bit)
    • V5 Advanced Platform Update 1 for Intel (32 bit and 64 bit)
    • V5 Advanced Platform Update 1 for Power System (64 bit)
    • V5 Advanced Platform Update 1 for System z (64 bit)

WebSphere Commerce Developer Express

Hardware

For Windows:

  • IBM PC Server with Intel Pentium 4, or compatible processor, at 1.6 GHz, or higher
  • 2 GB of RAM
  • 6.1 GB hard drive for program files:
    • 4.2 GB for Rational Application Developer 7.5.3
    • 1.9 GB for WebSphere Commerce Developer
  • 1.9 GB for each additional copy of Commerce Developer
  • DVD-ROM drive
  • LAN adapter that supports the TCP/IP protocol
  • A graphics-capable monitor with 1024 x 768 display resolution

Software

  • Windows XP Professional with Service Pack 3
  • Windows Vista Enterprise, Business and Ultimate Edition

WebSphere Commerce - Express

Hardware - For Windows:

  • IBM PC Server with Pentium III, or compatible processor at 733 MHz, or higher
  • 1 GB of RAM
  • 4.0 GB of free disk space
  • DVD-ROM drive
  • LAN adapter that supports the TCP/IP protocol
  • A graphics-capable monitor with 1024 x 768 display resolution

For Linux on Intel (SUSE or Red Hat):

  • IBM PC Server with Pentium III, or compatible processor at 733 MHz, or higher
  • 2 GB of RAM
  • 4 GB of free disk space
  • 1 GB of paging space per processor
  • DVD-ROM drive
  • LAN adapter that supports the TCP/IP protocol
  • A graphics-capable monitor with 1024 x 768 display resolution

Production requirements vary widely depending on many factors associated with the creation and use of your Web site. Contact your IBM representative to help determine your specific requirements.

Software - one of the following operating systems is required:

  • Windows Server 2003, Enterprise Edition with Service Pack 2, or later
  • Windows Server 2003, Standard Edition with Service Pack 2, or later
  • Windows Server 2008, Standard Edition
  • Windows Server 2008, Enterprise Edition
  • Windows Server 2008, Datacenter Edition
  • SUSE Linux Enterprise Server 9 for Intel with Service Pack 4
  • SUSE Linux Enterprise Server 10 for Intel with Service Pack 1
  • SUSE Linux Enterprise Server 11 for Intel
  • Red Hat Enterprise Linux AS/ES 4 update 6 for Intel
  • Red Hat Enterprise Linux V5 Advanced Platform Update 1 for Intel

Sales Center for WebSphere Commerce

Hardware

  • IBM PC Server with Pentium III processor, or compatible processor, at 733 MHz, or higher
  • 384 MB of RAM
  • 350 MB of free disk space
  • DVD-ROM drive
  • A graphics-capable monitor with 1024 x 768 display resolution
  • LAN adapter that supports the TCP/IP protocol

Software - Operating systems:

  • Windows XP Professional with Service Pack 2
  • Windows Vista Premium edition
  • Windows Vista Business edition
  • Windows Vista Enterprise (with AERO) Service Pack 1
  • Windows Ultimate Edition

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Limitations

IBM WebSphere sMash V1.1.1 provided with WebSphere Commerce is supported only for the following platforms:

  • Windows
  • Linux
  • AIX

Planning information

Packaging

Each additional IBM product provided with WebSphere Commerce has a restricted use license.

WebSphere Commerce Professional and WebSphere Commerce Enterprise V7.0 ship DVD and CD-ROM.

  • WebSphere Commerce Quick Start V7.0
  • WebSphere Commerce V7.0
  • WebSphere Application Server Network Deployment V7.0, including Network ISA, HTTP Server, and Plug-ins
  • WebSphere Application Server, Edge Components V7.0
  • IBM Tivoli® Directory Server V 6.2
  • DB2 Enterprise Server Edition V9.5
  • DB2 Workgroup Server Edition V9.5 (for 32-bit Linux only)

WebSphere Commerce Developer Professional and WebSphere Commerce Developer Enterprise V7.0 ship on DVD and CD-ROM.

  • WebSphere Commerce Developer Quick Start V7.0
  • WebSphere Commerce Developer V7.0
  • IBM Rational Application Developer V7.5
  • WebSphere Commerce V7.0 (Development copy)
  • Sales Center for WebSphere Commerce V7.0 (Development copy)
  • WebSphere Application Server Network Deployment V7.0, including Network ISA, HTTP Server, and Plug-ins
  • DB2 Enterprise Server Edition V9.5 for Windows

WebSphere Commerce - Express V7.0 ships on DVD and CD-ROM.

  • WebSphere Commerce Quick Start V7.0
  • WebSphere Commerce - Express V7.0
  • WebSphere Application Server - Express V7.0, including Network ISA, HTTP Server, and Plug-ins
  • DB2 Express Edition V9.5

WebSphere Commerce Developer Express V7.0 ships on DVD and CD-ROM.

  • WebSphere Commerce Developer Express Quick Start V7.0
  • WebSphere Commerce Developer Express V7.0
  • Rational Application Developer V7.5
  • WebSphere Commerce - Express V7.0 (Development copy)
  • WebSphere Application Server Express V7.0, including Network ISA, HTTP Server, and Plug-ins (Development copy)
  • DB2 Express Edition V9.5 for Windows

Sales Center for WebSphere Commerce V7.0 is available on CD-ROM.

This program, when downloaded from a Web site, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.


 
Back to topBack to top
 
Top rule
Software Services
Bottom rule

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

ISSW is adept at building effective teams consisting of your staff and IBM Global Business Services personnel, or with a global systems integrator of your choice to support the successful deployment of WebSphere Commerce. ISSW brings product, technology, and best-practices expertise that can make any implementation team more effective. As specialists in WebSphere products, IBM has the collective experience of hundreds of live customer implementations and hundreds of consultants globally to help ensure success.

ISSW professionals complement the project delivery team by providing deep insight into product technology and architecture as well as linkages back to the software development organization. ISSW services offerings are tailored to your individual needs, with services that range from a full outsourced deployment to focused specialist services packages that enable a project team or client to address specific challenges.

ISSW can also assist you with upgrading from earlier versions of WebSphere products. Any migration of applications involves proper planning, estimation, and timed execution. ISSW can assist by precisely assessing and evaluating your existing infrastructure and support system. ISSW has extensive, proven experience in successful product migrations.

Our ISSW consultants:

  • Are missioned to help make WebSphere products successful.
  • Minimize your migration risks. We've harnessed years of field experiences into a migration services program to you successfully migrate your applications.
  • Provide extensive technical skills on WebSphere and WebSphere process integration products.
  • Bring tried-and-true best practices expertise to every engagement.

Packaged and custom service offerings are available, including specific pre-defined services offerings to get you off to a running start with WebSphere process integration products.

Visit the Web sites below to learn more about IBM Software Services for WebSphere capabilities, and how to contact your ISSW sales specialist for specific information about services offerings for WebSphere process integration products.

Your ISSW sales specialist may be found at

http://www.ibm.com/developerworks/websphere/services/contacts.html

To learn more about IBM Software Services, visit

http://www.ibm.com/developerworks/websphere/services/

To locate an IBM Business Partner, visit

http://www.ibm.com/software/solutions/isv

 
Back to topBack to top
 
Top rule
Ordering information
Bottom rule

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product group: WebSphere
 
Product Identifier Description        PID
 
IBM WebSphere Commerce Enterprise     5724-I38
 
IBM Gift Center for WebSphere         5724-I38
  Commerce Enterprise
 
IBM WebSphere Commerce Professional   5724-I40
 
IBM Gift Center for WebSphere         5724-I40
  Commerce Professional
 
IBM WebSphere Commerce - Express      5724-I36
 
IBM Sales Center for WebSphere        5724-N56
  Commerce
 
IBM WebSphere Commerce Developer      5724-I39
  Enterprise
 
IBM WebSphere Commerce Developer      5724-I41
  Professional
 
IBM WebSphere Commerce Developer      5724-I37
  Express
 
Product category: Application Integration Middleware Other
Charge metric
Program                               PID        Charge unit
name                                  number     description
 
IBM WebSphere Commerce Enterprise     5724-I38   Processor value unit
                                                 Processor day
                                                 Linux on System Z
 
IBM Gift Center for WebSphere         5724-I38   Processor value unit
  Commerce Enterprise                            Per 25 stores
 
IBM WebSphere Commerce Professional   5724-I40   Processor value unit
                                                 Processor day
 
IBM Gift Center for WebSphere         5724-I40   Processor value unit
  Commerce Professional                          Per 25 stores
 
IBM WebSphere Commerce - Express      5724-I36   Processor value unit
 
IBM Sales Center for WebSphere        5724-N56   10 authorized users
  Commerce
 
IBM WebSphere Commerce Developer      5724-I39   Authorized users
  Enterprise
 
IBM WebSphere Commerce Developer      5724-I41   Authorized users
  Professional
 
IBM WebSphere Commerce Developer      5724-I37   Authorized users
  Express

Processor Value Unit (PVU)

PVU is a unit of measure by which this software product can be licensed. PVU entitlements are based on processor technology (defined within the PVU table* by processor vendor, brand, type and model number). IBM continues to define a processor, for purposes of PVU-based licensing, to be each processor core on a chip. Each software product has a unique price per PVU. To determine the total cost of deploying an individual software product in a specific hardware environment, you must take the following steps:

  1. For each processor core in the hardware environment on which the software product is to be licensed, determine the PVU requirement based on its processor technology per the PVU table*.
  2. The PVU requirements for all processor cores in the hardware environment.
  3. Multiply the software product's price per PVU by the total number of PVUs required as determined in step 2 above.

PVU entitlements are specific to a software product and may not be exchanged, interchanged, or aggregated with PVU entitlements of another software product.

Unless you have deployed eligible sub-capacity products according to the sub-capacity* terms, you must obtain PVU Proof of Entitlements (PoEs) for the maximum number of activated** physical processor cores in the hardware environment made available to, or managed by, the software product. This is also referred to as full capacity licensing.

*For information regarding PVU and sub-capacity licensing, including the latest PVU table, visit

http://www.ibm.com/software/lotus/passportadvantage/ pvu_licensing_for_customers.html

**Activated processor cores are physical processor cores that are available for use in a server. They include processor cores:

  • That are activated (available for use) when the server is shipped by the manufacturer
  • That are activated subsequently through activation codes purchased from the server manufacturer by the customer
  • Whose capacity can be limited by the customer through virtualization technologies, operating system commands and BIOS settings

Authorized User

Authorized User is a unit of measure by which the program is licensed. An Authorized User is a unique person that is given access to the program. The program may be installed on any number of computers or servers and each Authorized User may have simultaneous access to any number of instances of the program at one time. Licensee must obtain separate, dedicated entitlements for each Authorized User accessing the program in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means. An entitlement for an Authorized User is unique to that Authorized User and may not be shared, nor may it be reassigned other than for the permanent transfer of the Authorized User entitlement to another person.

Passport Advantage

                                                           Part
Program name/Description                                   number
 
IBM WebSphere Commerce Enterprise
 Processor value unit
  License + SW subscription and support 12 months          D55WVLL
  Annual SW subscription and support renewal 12 months     E025ULL
  SW subscription and support reinstatement 12 months      D55WWLL
 
IBM Gift Center for WebSphere Commerce Enterprise
 Processor value unit
  License + SW subscription and support 12 months          D58CELL
  Annual SW subscription and support renewal 12 months     E02JMLL
  SW subscription and support reinstatement 12 months      D58CFLL
 
IBM Gift Center for WebSphere Commerce Enterprise
 Per 25 stores
  License + SW subscription and support 12 months          D57P1LL
  Annual SW subscription and support renewal 12 months     E02G0LL
  SW subscription and support reinstatement 12 months      D57P4LL
 
IBM WebSphere Commerce Professional
 Processor value unit
  License + SW subscription and support 12 months          D55W0LL
  Annual SW subscription and support renewal 12 months     E025MLL
  SW subscription and support reinstatement 12 months      D55W1LL
 
IBM WebSphere Commerce Developer Professional
 Authorized user
  License + SW subscription and support 12 months          D53WRLL
  Annual SW subscription and support renewal 12 months     E01BCLL
  SW subscription and support reinstatement 12 months      D53WSLL
 
IBM Gift Center for WebSphere Commerce Professional
 25 Store license
  License + SW subscription and support 12 months          D57P2LL
  Annual SW subscription and support renewal 12 months     E02G1LL
  SW subscription and support reinstatement 12 months      D57P3LL
 
IBM Gift Center for WebSphere Commerce Professional
 Processor value unit
  License + SW subscription and support 12 months          D58CGLL
  Annual SW subscription and support renewal 12 months     E02JNLL
  SW subscription and support reinstatement 12 months      D58CHLL
 
IBM WebSphere Commerce Developer Express
 Authorized user
  License + SW subscription and support 12 months          D53WVLL
  Annual SW subscription and support renewal 12 months     E01BDLL
  SW subscription and support reinstatement 12 months      D53WWLL
 
IBM WebSphere Commerce - Express
 Processor value unit
  License + SW subscription and support 12 months          D582ULL
  Annual SW subscription and support renewal 12 months     E02HQLL
  SW subscription and support reinstatement 12 months      D582VLL
 
IBM Sales Center for WebSphere Commerce
 10 authorized users
  License + SW subscription and support 12 months          D57P6LL
  Annual SW subscription and support renewal 12 months     E02G2LL
  SW subscription and support reinstatement 12 months      D57P7LL
 
IBM WebSphere Commerce Developer Enterprise
 Authorized user
  License + SW subscription and support 12 months          D53VGLL
  Annual SW subscription and support renewal 12 months     E01B6LL
  SW subscription and support reinstatement 12 months      D53VHLL

Passport Advantage trade up

Below is the precursor product for which you must have already acquired a license, in order to be eligible to acquire an equivalent license using the trade-up part number.

                                                              Trade-up
Precursor product                  Trade-up product           part number
 
IBM WebSphere Commerce             IBM WebSphere Commerce     D55WXLL
 Professional                       Enterprise
 Processor VU                       Processor VU
 Lic & SW S&S 12 Mo                 Lic & SW S&S 12 Mo
 
IBM WebSphere Commerce             IBM WebSphere Commerce     D0C18LL
 Professional                       Enterprise
 for Linux on System z              for Linux on System z
 Processor VU                       Processor VU
 Lic & SW S&S 12 Mo                 Lic & SW S&S 12 Mo
 
IBM WebSphere Commerce - Express   IBM WebSphere Commerce     D55W3LL
 Processor VU                      Professional
 Lic & SW S&S 12 Mo                 Processor VU
                                    Lic & SW S&S 12 Mo
 
IBM WebSphere Commerce             IBM WebSphere Commerce     D53VILL
 Developer Professional             Developer Enterprise
 Authorized user                    Authorized user
 Lic & SW S&S 12 Mo                 Lic & SW S&S 12 Mo
 
IBM WebSphere Commerce             IBM WebSphere Commerce     D53WTLL
 Developer Express                  Developer Professional
 Authorized user                    Authorized user
 Lic & SW S&S 12 Mo                 Lic & SW S&S 12 Mo

Consult your IBM representative if you have any questions.

Passport Advantage customer: Media pack entitlement details

Customers with active Subscription and Support for the products listed are entitled to receive the corresponding media packs.

Media packs                                                   Part
description                                                   number
 
IBM WebSphere Commerce Enterprise V7                          BK096ML
  Multilingual Multiplatform
IBM WebSphere Commerce Professional V7                        BK09CML
  Multilingual Multiplatform
IBM WebSphere Commerce - Express V7 for Windows               BK098ML
  Multilingual
IBM WebSphere Commerce - Express V7 for Linux on Intel        BK099ML
  Multilingual
IBM Sales Center for WebSphere Commerce V7 for Windows        BK097ML
  Multilingual
IBM WebSphere Commerce Developer Enterprise V7 for Windows    BK09BML
  Multilingual
IBM WebSphere Commerce Developer Professional V7 for Windows  BK09DML
  Multilingual
IBM WebSphere Commerce Developer Express V7 for Windows       BK09AML
  Multilingual

Cross-platform product for use on System z Integrated Facility for Linux (IFL) engines

Order the part numbers that follow when the product is intended to run on the Linux operating system on System z IFL engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

                                                           Part
Program name/Description                                   number
 
IBM WebSphere Commerce Enterprise
 Processor value unit Linux on System z
  License + SW subscription and support 12 months          D55WZLL
  Annual SW subscription and support renewal 12 months     E025VLL
  SW subscription and support reinstatement 12 months      D55X0LL
 
IBM WebSphere Commerce Professional
 Processor value unit Linux on System z
  License + SW subscription and support 12 months          D0C19LL
  Annual SW subscription and support renewal 12 months     E08BFLL
  SW subscription and support reinstatement 12 months      D0C1ALL

On/Off Capacity on Demand (CoD)

Part
number      Description
 
D58FZLL    IBM WebSphere Commerce Enterprise
             per processor day On/Off CoD
             temporary use charge
 
D58G0LL    IBM WebSphere Commerce Professional
             per processor day On/Off CoD
             temporary use charge

Processor Value Unit (PVU) sub-capacity licensing

This software product is eligible for sub-capacity licensing. Customers must accept the terms of the IBM International Passport Advantage Agreement Attachment for Sub-Capacity Licensing Terms (Attachment), and must obtain PVU Proofs of Entitlement (PoEs) for the maximum processor core capacity available to an eligible sub-capacity product when deployed in an eligible virtualization environment. This is also referred to as sub-capacity or virtualization capacity licensing.

Customers must use the IBM License Metric Tool unless they meet the exceptions described in the Attachment.

For information regarding PVU sub-capacity licensing, including terms and IBM License Metric Tool ordering information, visit

http://www.ibm.com/software/lotus/passportadvantage/subcaplicensing.html

 
Back to topBack to top
 
Top rule
Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information form number
  • L-JXII-7RCQ36 - WebSphere Commerce Enterprise
  • L-JXII-7RCQ36 - WebSphere Commerce Professional
  • L-JXII-7RLPKJ - WebSphere Commerce - Express
  • L-JXII-7RLPN9 - Sales Center for WebSphere Commerce
  • L-JXII-7RLPHX - WebSphere Commerce Developer Enterprise
  • L-JXII-7RLPHX - WebSphere Commerce Developer Professional
  • L-JXII-7RLPMA - WebSphere Commerce Developer Express

The program's License Information will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Authorization for use on home/portable computer

You may not copy and use this program on another computer without paying additional license fees.

Other terms
Volume orders (IVO)

No

IBM International Passport Advantage Agreement
Passport Advantage applies

Yes, and through the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage
Usage restriction

Yes. Use of WebSphere Commerce - Express is limited to licensees with less than 1,000 employees and/or individual independent contractors within licensees' enterprise at the time of program acquisition.

You may only acquire a maximum aggregate total of 200 Processor Value Units (240 PVUs for POWER processors or 280 PVUs for Intel 35xx/55xx series) for WebSphere Commerce - Express operation in one store.

For information, refer to the License Information document that is available on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support (Software Maintenance) applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage
IBM Operational Support Services - SoftwareXcel

No

Other support

Passport Advantage

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.

On/Off Capacity on Demand (CoD)

To be eligible for On/Off CoD pricing, you must be enabled for temporary capacity on the corresponding hardware, and the required contract, Amendment for iSeries® and pSeries Temporary Capacity On Demand - Software (Z125-6907), must be signed prior to use.


 
Back to topBack to top
 
Top rule
Prices
Bottom rule

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

For additional information and current prices, contact your local IBM representative.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Available worldwide for credit qualified customers.

For more financing information, visit

http://www.ibm.com/financing

 
Back to topBack to top
 
Top rule
Order now
Bottom rule

To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

Phone:     800-IBM-CALL
Fax:       800-2IBM-FAX
 
For IBM representative: callserv@ca.ibm.com
 
For IBM Business Partner: pwswna@us.ibm.com
 
Mail:      The Americas Call Centers
           P.O. Box 2690
           Atlanta, GA  30301-2690
           North York, Ontario
           Canada  M3B 3R1
 
Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

IBM, WebSphere, AIX, Rational, Lotus, DB2, Passport Advantage, RS/6000, pSeries, Power, POWER, System z, Tivoli and iSeries are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Intel and Pentium are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

 

Back to topBack to top
 
Bottom grey rule
 
Printable version Printable version