IBM Tivoli Workload Scheduler for Applications V8.5 enables Solution Manager Certification and includes Computing Center Management System alert mechanismsIBM United States Software Announcement 209-192
June 23, 2009
|At a glance|
Key features of IBM® Tivoli® Workload Scheduler for Applications V8.5:
- Computing Center Monitoring System (CCMS) event sensing
- Job Throttling feature to enhance the throughput of SAP servers
- CCMS alerting
- Solution Manager certification
For ordering, contact: Your IBM representative or an IBM Business Partner. For more information, contact the Americas Call Centers at 800-IBM-CALL (426-2255). Reference: YE001
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IBM Tivoli Workload Scheduler for Applications extends the service-driven workload automation capabilities of IBM Tivoli Workload Scheduler (TWS) to z/OS® and other environments, such as SAP, Oracle, and PeopleSoft enterprise resource planning (ERP) application systems.
New in IBM Tivoli Workload Scheduler for Applications V8.5
Tivoli Workload Scheduler events from SAP Computing Center Monitoring System (CCMS) alerts
This feature defines event rules based on the CCMS alerts. This feature provides the integration from SAP CCMS and, therefore, the Business Monitoring of SAP Solution Manager to TWS. TWS for Applications V8.5 will provide the possibility to define TWS event rules based on the CCMS alerts. This allows integrating CCMS alerts in the TWS Event Management Infrastructure. (This feature is available in TWS distributed environments only.)
SAP Job Throttling
This feature manages the intercepted SAP jobs produced on the server and releases them to optimize the load of the SAP work processes. Through this optimization, the risk of performance degradation due to a large queue on the SAP work processes can be reducted or eliminated. SAP Job Throttling is generally available both for Tivoli Workload Scheduler for Application distributed and end-to-end solutions.
Solution Manager Certification
Solution Manager Certification requires that a product registers itself in the SAP System Landscape Directory (SLD) as a product along with its software components. Tivoli Workload Scheduler for Applications provides an additional installation and post-installation step to register itself. This function is generally available both for Tivoli Workload Scheduler distributed and end-to-end solutions.
Solution Manager integration
The integration feature provides the ability to send data about the job throttling component activities to the SAP CCMS architecture. This enables the job throttling to be included in SAP Solution Manager Business Management, which is based on the CCMS.
- Can read and update the new Tivoli Workload Automation registry file
- Adopts the same look and feel as the other Tivoli Workload Scheduler products such
- Tivoli Workload Scheduler V8.5
- Tivoli Dynamic Workload Console V8.5
- Adopts and enables the common launchpad for the Tivoli Workload Scheduler for Applications family
- Helps assist the user by providing customized files with XA Workstation definition ready to be deployed
Tivoli Workload Scheduler V8.3 media pack will be withdrawn effective on August 14, 2009.
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- Tivoli Workload Scheduler for Applications V8.5 prerequisites
- Tivoli Workload Scheduler V8.3, or later
Note: To define event rules based on SAP R/3 events with Tivoli Workload Scheduler for Applications V8.5, the master domain manager must have Tivoli Workload Scheduler V8.4 fix pack 1, or later, installed.
Tivoli Workload Scheduler for Applications 8.5 interacts with the following:
- Oracle E-Business Suite
- SAP R/3
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|Planned availability dates|
- June 24, 2009: Electronic
- July 17, 2009: Media
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IBM Tivoli Workload Scheduler for Applications V8.5 delivers:
- Policy-based event monitoring and filtering
- Use of Computing Center Management System (CCMS) SAP alerts as event monitoring triggers, in addition to SAP basis events and IDocs.
- Unsurpassed scalability and load throughput optimization, thanks to the Job Throttler function.
- Solution Manager Certification.
This helps enterprises dynamically react according to business events and desired service levels, opening new and more dynamic scenarios for the delivery of enterprise services. Delivery of batch services can be made more dynamic and much stronger integration can exist between batch and online (transactional) services. Event-based workload automation also provides flexible alerting for operators, administrators, and managers for real-time user notification.
Other potential benefits of the event-based workload automation function delivered by Workload Scheduler for Applications V8.5, when used in conjunction with Workload Scheduler, include:
- Capability for the production and use of alternate plans
- Submission of SAP workloads through dedicated panels
- Improved usability of the panels and flows of the Tivoli Dynamic Workload Console (Web-based interface)
Accessibility by people with disabilities
A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
Section 508 of the U.S. Rehabilitation Act
IBM Tivoli Workload Scheduler for Applications V8.5 is capable, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.
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Program number VRM Program name 5698-WSE 8.5 IBM Tivoli Workload Scheduler for Applications
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Comprehensive education for IBM Tivoli products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.
For additional information, visit
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Product information is available via the Offering Information Web site
Also, visit the Passport Advantage® Web site
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The following hardcopy publication is shipped with the basic machine-readable material.
Form Title number IBM Tivoli Workload Scheduler for Applications GC32-1538 V8.5: Quick Start Guide
The publication listed below can be downloaded in English from the following Web site after the general availability date. Translated copies in selected languages will be available within 60 days of the general availability date.
Form Title number IBM Tivoli Workload Scheduler for Applications SC32-1278 V8.5: User's Guide
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.
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Specified operating environment
Workload Scheduler for Applications V8.5 runs on hardware platforms that support the operating systems listed in the Software requirements section.
--------------------------------------------------------------------- | | Access method | | |-------------------------------------------------- | | |z/OS | | |Oracle | | |z/OS |(transaction|SAP| |eBusiness | |Operating system |(gateway)|server) |R/3|PeopleSoft|suite | |-----------------|---------|------------|---|----------|-----------| |Sun Solaris | | x | x | x | x | |operating | | | | | | |environment 9, 10| | | | | | |-----------------|---------|------------|---|----------|-----------| |Sun Solaris | | x | x | | x | |operating | | | | | | |environment | | | | | | |for opteron 10 | | | | | | |-----------------|---------|------------|---|----------|-----------| |HP-UX 11i V2, 11i| | x | x | x | x | |V3 for PA-RISC | | | | | | |-----------------|---------|------------|---|----------|-----------| |HP-UX 11i V2, 11i| | x | x | x | x | |V3 for Integrity | | | | | | |-----------------|---------|------------|---|----------|-----------| |Microsoft Windows| | x | x | x | | |2003: Datacenter,| | | | | | |Enterprise, | | | | | | |Standard Edition | | | | | | |-----------------|---------|------------|---|----------|-----------| |Microsoft Windows| | x | x | x | | |2003: Itanium® 64| | | | | | |Enterprise | | | | | | |(supported in | | | | | | |tolerance mode | | | | | | |32 bit) | | | | | | |-----------------|---------|------------|---|----------|-----------| |Microsoft Windows| | x | x | x | | |2003: Enterprise | | | | | | |AMD64 | | | | | | |-----------------|---------|------------|---|----------|-----------| |Microsoft Windows| | x | x | x | | |2008: Standard | | | | | | |Edition (32 bit, | | | | | | |and 64 bit) | | | | | | |-----------------|---------|------------|---|----------|-----------| |Microsoft Windows| | x | x | x | | |XP Professional, | | | | | | |with SP2 | | | | | | |-----------------|---------|------------|---|----------|-----------| |Microsoft Windows| | x | x | x | | |Vista | | | | | | |-----------------|---------|------------|---|----------|-----------| |IBM OS/390® V2.10| x | | | | | |-----------------|---------|------------|---|----------|-----------| |IBM z/OS V1.8, | x | | | | | | or later | | | | | | |-----------------|---------|------------|---|----------|-----------| |IBM AIX® versions| | x | x | x | x | |5.2, 5.3, 5.4, | | | | | | |6.1 | | | | | | |-----------------|---------|------------|---|----------|-----------| |Red Hat | | x | x | x | x | |Enterprise Linux®| | | | | | |(RHEL) Advanced | | | | | | |Server 4.0, 5.0 | | | | | | |32 bit and | | | | | | |64 bit) | | | | | | |-----------------|---------|------------|---|----------|-----------| |Red Hat | | | | | | |Enterprise Linux | | | | | | |RHEL Advanced | | x | x | | | |Server 4.0, 5.0 | | | | | | |System z 64 bit | | | | | | |-----------------|---------|------------|---|----------|-----------| |SUSE Linux | | x | x | x | x | |Enterprise Server| | | | | | |(SLES) 9 | | | | | | |System x | | | | | | |32 bit and 64 bit| | | | | | |-----------------|---------|------------|---|----------|-----------| |SUSE Linux | | x | x | x | | |Enterprise Server| | | | | | |(SLES) 10 | | | | | | |32 bit and 64 bit| | | | | | |-----------------|---------|------------|---|----------|-----------| |Red Hat | | x | x | | | |Enterprise Linux | | | | | | |Advanced Server | | | | | | |System z | | | | | | |4.0, 5.0 | | | | | | |-----------------|---------|------------|---|----------|-----------| |SLES 9, 10 | | x | x | | | |(System z®) | | | | | | ---------------------------------------------------------------------
For more information, refer to the IBM Tivoli Workload Scheduler for Applications V8.5 User's Guide.
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.
Workload Scheduler for Applications V8.5 is distributed with:
- International Program License Agreement (Z125-3301)
- Publications (refer to the Publications section)
This program, when downloaded from a Web site, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.
Security, auditability, and control
Workload Scheduler for Applications V8.5 uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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Tivoli software products are priced using Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach -- whereby price is determined by what is managed rather than the number and type of product components installed.
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Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor core of the server managed by the Tivoli application to help correlate price to value while offering a simple solution.
For servers with physical or logical (sometimes called virtual) partitions, entitlements are required for all installed and activated processor cores on the server. For each Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processor cores on each server in the cluster.
Enhanced Value-Based Pricing recognizes the convergence of RISC and UNIX® and Microsoft® Windows® and Intel® technologies, in order to simplify the customer's licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing do not differentiate between non-System z server platforms or operating systems. For some products, this platform neutrality extends to System z and other host servers as well.
IBM Tivoli Enhanced Value-Based pricing terminology definitions
An engine is also referred to as a central processor (CP) or processor. Engines for traditional workloads are called General Purpose CPs. Engines for Linux workloads are called Integrated Facility for Linux (IFL) engines or Linux-only engines. Engines for Coupling Facility workloads are called Integrated Coupling Facility (ICF) engines.
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IBM Integrated Facility for Linux (IFL)
This optional facility enables additional processing capacity exclusively for Linux workload, with no effect on the model designation of a System z or OS/390 server. Consequently, executing Linux workload on the IBM IFL will not, in most cases, result in any increased IBM software charges for z/OS, OS/390, VM, VSE, or TPF operating systems or applications. There is, as indicated, a charge associated with the IFL, and there may also be a charge for applications that run on the IFL.
The IFL may be dedicated to a single Linux-mode logical partition or it may be shared by multiple Linux-mode logical partitions. Installations should note that the Linux workspace enabled by this facility will not support any of the S/390® traditional operating systems (OS/390, TPF, VSE, or VM). Only Linux applications or Linux operating in conjunction with the Virtual Image Facility, an environment that operates within a logical partition or in native S/390 mode and provides the capability to create multiple Linux images, is supported by the IBM S/390 IFL.
Managed processor core (charging under full capacity in the managed environment)
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Standby or backup systems
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In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource,), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.
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A complete list of IBM Tivoli products is available at
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Use the following two-step process to determine the total Passport Advantage points value:
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The following Passport Advantage part number categories may be orderable:
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Distributed pricing examples
The following examples are provided to illustrate your licensing requirements.
References to processor-based licensing do not represent the actual number of entitlements required. Entitlement requirements are Value Unit based, with the exception of IBM Tivoli Storage Manager. Processors referenced in these examples represent the designated measurement on which the required number of Value Unit entitlements will be calculated. The number of Value Units required per processor will depend on the processor type. For more information, refer to the Value Unit definition in IBM Tivoli Enhanced Value-Based Pricing terminology definitions. To determine the number of Value Unit entitlements required per processor, refer to the processor Value Unit conversion table on the Passport Advantage Web site
References to all other non-processor-based metrics do represent the actual number of entitlements required, unless other designated measurements are referenced or unless otherwise specified.
Pricing examples for IBM Tivoli Workload Scheduler for Applications and IBM Tivoli Workload Scheduler
IBM Tivoli Workload Scheduler
The following customer network applies to all of the examples to enable the reader to see where products tend to manage something less than the entire environment. The customers environment includes:
- Twenty uniprocessor cores
- Sixty Five 2-way servers
- Twelve 4-way servers
- One 8-way server
- One 12-way server with two virtual or logical partitions
- One 14-way server
- One 16-way Sun Ultra server with two 8-way physical partitions (only one of which is managed by Tivoli applications) One 24-way server
- One z800 server with two uniprocessor core IFLs running Linux
- One 1,500 MSU System z server
- Five hundred workstations and 1,000 laptops (1,500 clients)
- One hundred network nodes
The customer desires to schedule work on its 14-way distributed server and its 24-way distributed server. Thus, the customer must obtain Processor Value Unit entitlements associated with the following number of processor cores, for its distributed environment:
Quantity in customer Processor cores Systems managed environment to be licensed 14-way 1 14 24-way 1 24 Total processor cores to be licensed 38
IBM Tivoli Workload Scheduler for Applications The customer desires to schedule work on its 14-way distributed server and its 24-way distributed server. The servers include 1 instance of Oracle (on the 14-way distributed server), one of SAP (on the 24-way distributed server), and 1 custom mainframe application (on the 14-way System z server). Thus, the customer must obtain Processor Value Unit entitlements associated with the following number of processor cores
Quantity in customer Processor cores Systems managed environment to be licensed 14-way 1 14 24-way 1 24 14-way 1 14 Total processor cores to be licensed 52
- IBM Tivoli Workload Scheduler for Applications requires licensing for IBM Tivoli Workload Scheduler. For the purpose of licensing IBM Tivoli Workload Scheduler for Applications, licensing for IBM Workload Scheduler is per-processor core based on the server on which the IBM Tivoli Workload Scheduler for Applications product is installed. There is no longer a 1:1 licensing requirement for IBM Tivoli Workload Scheduler for Applications and for IBM Tivoli Workload Scheduler.
- Licensing for IBM Tivoli Workload Scheduler for Applications is per-processor core on the server where the application is scheduled.
- For Enterprise Resource Planning (ERP) scheduling, entitlements are required for all of the ERP servers, applications, and databases.
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This product is only available via Passport Advantage. It is not available as shrinkwrap.
Product group: Provisioning and Optimization Product Identifier Description: IBM Tivoli Workload Scheduler for Applications (5698-WSE) Product category: Tivoli Workload Scheduling
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.
Media pack description Part number TWS Apps 8.5.0 Media Pack MP ML BJ0SWML
Media pack withdrawal
Tivoli Workload Scheduler V8.3 media pack will be withdrawn effective on August 14, 2009.
Media pack description Part number IBM Tivoli Workload Scheduler for Applications BJ0H5ML for Multiplatforms Version 8.3 Multilingual CD ROM 56 Bit Encryption Media Pack
Media pack replacement
Media pack description Part number IBM Tivoli Workload Scheduler for Apps V8.4.0 BJ0LDML CD MP ML
Current licensees, with support in effect, will receive instructions on how to order this update.
Orders for new licenses will be accepted now.
Shipment will begin on the planned availability date.
Ordering information for Passport Advantage
Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of Software Maintenance. Software Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Maintenance will renew at the common anniversary date for twelve full months of maintenance.
Refer to the IBM International Passport Advantage Agreement and to the IBM Software Support Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.
The quantity to be specified for the Passport Advantage part numbers in the following table is per required number of Processor Value Units. To order for Passport Advantage, specify the desired part number and quantity.
To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:
Description Part number IBM Tivoli Workload Scheduler for Applications BJ0SWML V8.5.0 Media Pack Multiplatform, Multilingual
IBM Tivoli Workload Scheduler for Applications V8.5 is also available, via Web download, from Passport Advantage.
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
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This software license includes Software Subscription and Support (also referred to as Software Maintenance).
These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.
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The program's License Information will be available for review on the IBM Software License Agreement Web site
Limited warranty applies
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
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Authorization for use on home/portable computer
You may not copy and use this program on another computer without paying additional license fees.
Volume orders (IVO)
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IBM International Passport Advantage Agreement
Passport Advantage applies
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Yes. Usage is limited to the quantity of processor Value Units licensed.
For additional information, refer to the License Information document that is available on the IBM Software License Agreement Web site
Software Subscription and Support (Software Maintenance) applies
Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support (Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.
While your Software Subscription and Support (Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at
Software Subscription and Support (Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.
For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at
System i Software Maintenance applies
Variable charges apply
Educational allowance available
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|IBM Electronic Services|
IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
To learn how Electronic Services can work for you, visit
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For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at
Business Partner information
If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
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To order, contact your local IBM representative or your IBM Business Partner.
To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.
Phone: 800-IBM-CALL (426-2255) Fax: 800-2IBM-FAX (242-6329) For IBM representative: firstname.lastname@example.org For IBM Business Partner: email@example.com Mail: IBM Teleweb Customer Support ibm.com® Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1 Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.
IBM, Tivoli, z/OS, Passport Advantage, OS/390, AIX, System z, S/390 and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Itanium and Intel are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
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