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IBM Tivoli Composite Application Manager for WebSphere V6.1.0.5 offers a graphical interface to help users quickly locate areas that need further investigation

IBM United States Software Announcement 209-060
June 23, 2009

 
 ENUS209-060.PDF (151KB)

Table of contents   Document options  
At a glance At a glance Offering Information Offering Information
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Software Services Software Services
Description Description Ordering information Ordering information
Product positioning Product positioning Terms and conditions Terms and conditions
Product identification number Product identification number  IBM  Electronic Services IBM Electronic Services
Program number Program number Prices Prices
Education support Education support Order now Order now
 
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At a glance
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  • Graphical user interface with warning lights to quickly reveal the areas which need attention
  • Drill down into more detailed screens by simple point-and-click
  • Analytical features to determine the root cause of the problems
  • Quickly pinpoint transactions that take an abnormally long time to complete
  • Display detailed information for a single transaction
  • Ability to diagnose memory problems and memory leaks, which is a major cause of problems with J2EE applications
  • "Traps and alerts" function to help the user capture transient or intermittent problems for further analysis
For ordering, contact:
Your IBM® representative or an IBM Business Partner.  For more
information, contact the Americas Call Centers at
800-IBM-CALL (426-2255).
 
Reference: LE001

 
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Overview
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IBM Tivoli® Composite Application Manager for WebSphere® V6.1.0.5 provides the user with the ability to monitor the overall health and performance of J2EE applications, as well as perform detailed analysis on application problems. Overall monitoring capabilities and deep-dive analytical features are available, and can be ordered separately.


 
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Key prerequisites
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Refer to the Software requirements section.


 
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Planned availability date
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  • June 26, 2009

 
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Description
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IBM Tivoli Composite Application Manager for WebSphere V6.1.0.5 helps users gain insight into the health of their production and pre-production environments by using key performance metrics that pinpoint the source of bottlenecks or other defects in application code, server resource, and external systems and services.

V6.1.0.5 adds a graphical interface to help the user quickly locate areas that need further investigation. Overall health and performance monitoring features can also be ordered separately if you do not need the deep-dive analytical features. Overall health and performance monitoring are built on the proven IBM Tivoli Monitoring infrastructure.

Server-side J2EE applications are complex and often interact with tightly coupled data resources over various interfaces and application integration middleware. In order to fix hard-to-diagnose problems, it can be important to understand how the various components behave while functioning as a whole. IBM Tivoli Composite Application Manager for WebSphere can help keep applications healthy by efficiently capturing and reporting J2EE resource metrics and transaction details down to the method level. This can help subject matter experts rapidly identify and fix a wide range of performance problems.

Powerful problem analysis capabilities:

  • Advanced visualization of performance metrics in the Tivoli Enterprise Portal (TEP): A graphical user interface displays health and performance metrics from WebSphere and other monitored systems. Colored warning lights quickly direct the user to areas which need further attention, and more detailed information is displayed in drill downs to TEP workspaces.
  • An automated problem finder helps evaluate common performance bottlenecks and contributing factors, which can help with easier detection, categorization, and analysis of root causes.
  • Dynamic method trace capture (based on traps), which allows deep triage without switching to level three monitoring.
  • Dynamic monitoring scope that dynamically switches, by pre-set schedule or on-the-fly, between three monitoring levels based on the need for varying levels of information required by the user. This feature is designed to allow switching without application server or JVM restart.
  • Problem alerting that helps manage alerts that originate within specific application processing delays and threshold-exceeded conditions. This enables operations to apply logical expressions to any metric pattern to help in initial diagnosis.
  • Memory analysis and diagnostics that provides tools and views that help detect and diagnose common Java™ application memory problems, such as leaks and improper allocation of data objects.
  • Reporting and performance analysis that provides out-of-box reporting to help users analyze historical performance trends, resource consumption patterns, and decompose application behavior to help detect problem causes.

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=209-060

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html

Section 508 of the U.S. Rehabilitation Act

IBM Tivoli Composite Application Manager for WebSphere is capable as of June 26, 2009, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested on the following Web site

http://www.ibm.com/able/product_accessibility/index.html

Value Unit-based pricing

Value Unit pricing for eligible IBM System z® IBM International Program License Agreement (IPLA) programs enables a lower cost of incremental growth and enterprise aggregation. Each System z IPLA product with Value Unit pricing has a single price per Value Unit and a conversion matrix, called Value Unit Exhibit, for converting from some designated measurement to Value Units. Most commonly, Millions of Service Units (MSUs) is the measurement designated by IBM to be converted to Value Units. Some other measurements are engines or messages. Since MSUs are the most common measurement, that measurement will be used for the remainder of this description.

Value Unit pricing offers price benefits for you. For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Each of the various Value Unit Exhibits stipulate that the larger your required license capacity, the fewer Value Units per MSU you will need. Value Unit Exhibits are uniquely identified by a three digit code and referred to using the nomenclature VUExxx, where xxx is the three digit code.

Subsequent acquisitions of Value Unit priced programs offer additional price benefits. The quantity of each System z IPLA program that you have acquired is referred to as entitled license capacity. If you wish to grow your entitled license capacity for a System z IPLA program, the calculation to determine additional needed Value Units is based upon the number of Value Units already acquired.

For each System z IPLA program with Value Unit pricing, you should:

  • Determine the required license capacity, in MSUs
  • Aggregate the MSUs across the enterprise
  • Convert the total MSUs to Value Units, using the applicable Value Unit Exhibit
  • Multiply the price per Value Unit by the total number of Value Units to determine the total cost

To simplify conversion from the designated measurement to Value Units or vice-versa, use the Value Unit Converter Tool. For additional information or to obtain a copy of the Value Unit Converter Tool, visit the Value Unit Converter Tool Web site

http://ibm.com/zseries/swprice/vuctool

Note that Value Units of a given product cannot be exchanged, interchanged, or aggregated with Value Units of another product.

To determine the required license capacity for the System z IPLA program you selected, refer to the Terms and conditions section.


 
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Product positioning
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IBM Tivoli Composite Application Manager for WebSphere fits within the IBM Tivoli Composite Application Manager portfolio as the deep-dive, analytics-focused solution. It is designed for analysis of application server and middleware, with the capability to help trace the flow of application logic to CICS® and IMS™ outside of the J2EE containers (with the addition of optional CICS and IMS data collectors). IBM Tivoli Composite Application Manager for WebSphere complements the functions of other IBM Tivoli Composite Application Manager offerings, such as IBM Tivoli Composite Application Manager for Applications and IBM Tivoli Composite Application Manager for SOA Platform, to provide comprehensive coverage for transaction analysis.

Relative to other products in its category, IBM Tivoli Composite Application Manager for WebSphere can quickly help isolate and identify common J2EE problems without requiring the applications in order to monitor them. It delivers best-in-class deep diagnostics that can help shorten the amount of time and effort required to fix complex application problems.


 
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Product identification number
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IBM Tivoli Composite Application Manager for WebSphere V6.1.0.5

                    Subscription and
Program PID number  Support PID number
 
5698-A71            5698-S83 

 
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Program number
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Program                    Program
number         VRM         name
 
5698-A71      6.1.0.5      IBM Tivoli Composite Application Manager for
                           WebSphere

 
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Education support
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Comprehensive education for IBM Tivoli products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit

http://www-306.ibm.com/software/tivoli/education/

 
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Offering Information
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Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

 
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Publications
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The following hardcopy publication is shipped with the basic machine-readable material for the host z/OS® products:

                                                        Form
Title                                                   number
 
IBM Tivoli Composite Application Manager for WebSphere  GI11-4102
V6.1 Program Directory 

The following softcopy publications are shipped in English on a publications CD-ROM in displayable softcopy form on the planned availability date. Translated copies in Japanese, Korean, Simplified Chinese, Traditional Chinese, French, German, Italian, Spanish, and Brazilian Portuguese will be available on a separate CD-ROM on June 26, 2009.

                                                        Form
Title                                                   number
 
IBM Tivoli Composite Application Manager Managing       GC32-1931
Server Installation and Customization Guide
IBM Tivoli Composite Application Manager for WebSphere  GC32-1932
Distributed Data Collector Installation and
Customization Guide
IBM Tivoli Composite Application Manager for WebSphere  GC32-1933
z/OS Data Collector Installation and Customization
Guide
IBM Tivoli Composite Application Manager User's Guide   GC32-1934
IBM Tivoli Composite Application Manager for WebSphere  GC32-1935
Problem Determination Guide
Transactions Product Guide
Installing and Configuring the Tivoli Enterprise        GC32-1938
Monitoring Agent for WebSphere
Tivoli Enterprise Monitoring Agent for WebSphere        GC32-1939
Problem Determination Guide
Installing and Configuring the Tivoli Enterprise        GC32-1948
Monitoring Agent for Web Servers
Tivoli Enterprise Monitoring Agent for Web Servers      GC32-1949
Problem Determination Guide
IBM Tivoli Composite Application Manager for WebSphere  GC32-1950
Quick Start Guide
WebSphere Application Server Community Edition Data     SC32-2013
Collector Installation and Customization Guide

The softcopy publications above can be downloaded from the following Web site on the planned availability date.

http://www-306.ibm.com/software/tivoli/library/

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.


 
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Technical information
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Specified operating environment

Hardware requirements

IBM Tivoli Composite Application Manager for WebSphere can support hardware capable of running on the operating systems listed in the Software requirements section.

Software requirements

The following abbreviations apply:

TEMA = Tivoli Enterprise Monitoring Agent
WAS = WebSphere Application Server

All operating system levels must satisfy the patch levels required by WebSphere Application Server. For more information, refer to

http://www-306.ibm.com/software/webservers/appserv/doc/latest/prereq. html

Software requirements for the IBM Tivoli Composite Application Manager for WebSphere on z/OS Data Collector

|Operating|WAS                      |DB2              |MQ         |
|system   |                         |                 |           |
|         |-------+-------+-----+---+-------+---------+-----------|
|         |5.0.2.x|5.1.0.x|6.0.x|6.1|7      |8, 9     |5.3.1, 6.0 |
|         |-------+-------+---------+-------+---------+-----------|
|z/OS V1.4|   x   |   x   |  x  | x |   x   |         |    x      |
|         |-------+-------+-----+---+-------+---------+-----------|
|z/OS V1.5|   x   |   x   |  x  | x |       |Supported|    x      |
|         |       |       |     |   |       |only for |           |
|         |       |       |     |   |       |64 bit   |           |
|         |-------+-------+-----+---+-------+---------+-----------|
|z/OS V1.6|       |   x   |  x  | x |       |    x    |    x      |
|         |-------+-------+-----+---+-------+---------+-----------|
|z/OS V1.7|       |   x   |  x  | x |       |    x    |    x      |
+---------+-------+-------+-----+---+-------+---------+-----------+
    +------------------------------------------------+
    |              |    WebSphere Portal             |
    |------------------------------------------------|
    |              |5.1.x, 6.0                       |
    |------------------------------------------------|
    |z/OS V1.4     |              x                  |
    |--------------+---------------------------------|
    |z/OS V1.5     |              x                  |
    |--------------+---------------------------------|
    |z/OS V1.6     |              x                  |
    |--------------+---------------------------------|
    |z/OS V1.7     |              x                  |
    +--------------+---------------------------------+

TEMA requirements

  1. TEMA platform support is contingent on availability of prerequisite and dependent software, such as WebSphere Application Server, DB2®, WebSphere MQ, and IBM Tivoli Monitoring. For more information, refer to
    http://www-306.ibm.com/software/webservers/appserv/doc/latest/prereq. html
  2. TEMA will be supported only on WebSphere platforms.
  3. TEMA will be supported on all WebSphere platforms as IBM Tivoli Composite Application Manager for WebSphere only on the operating systems listed below.
  4. TEMA operating system and WebSphere support is a subset of IBM Tivoli Composite Application Manager for WebSphere.
  5. TEMA will not be supported on OS/400®.
  6. Support for 64 bit will be based on IBM Tivoli Monitoring's support of 64-bit platforms.
  7. TEMA supported platforms include z/OS V1.5, V1.6, or V1.7.

Note:

  • WebSphere Application Server Portal V5.1.x covers V5.1, V5.1.0.1, and V5.1.0.2, and Portal servers running on WebSphere Application Server V5.1.1.1 and WebSphere Application Server V6.0.x.

Additional information

  • Platform support is contingent on availability of the prerequisite and dependent software, such as WebSphere Application Server, DB2, WebSphere MQ, and IBM Tivoli Monitoring.
  • All operating system levels must satisfy the patch levels required by the WebSphere Application Server in use.
  • All Java Development Kit (JDK) versions are driven by the WebSphere Application Server in use.

For more information on WebSphere Application Server, refer to

http://www-306.ibm.com/software/webservers/appserv/doc/latest/prereq.html

For more information on WebSphere Portal V5.1.x, refer to

http://publib.boulder.ibm.com/infocenter/wpdoc/v510/index.jsp

For more information on WebSphere Portal V5.0.2.x, refer to

http://publib.boulder.ibm.com/pvc/wp/502/ent/en/InfoCenter/index.html

For more information on WebSphere Process Server, refer to

http://www-1.ibm.com/support/docview.wss?uid=swg27006205

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Direct customer support

For technical support or assistance, contact your IBM representative or visit

http://www.ibm.com/support
Packaging

IBM Tivoli Composite Application Manager for WebSphere is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document (GC23-9515-03)
  • Media
  • Publications (refer to the Publications section)

Security, auditability, and control

IBM Tivoli Composite Application Manager for WebSphere uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.


 
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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/

IBM Tivoli Enhanced Value-Based Pricing

Tivoli software products are priced using Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach -- whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of Tivoli software can be altered, as needed, without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the Tivoli application to help correlate price to value while offering a simple solution.

For servers with physical or logical (sometimes called virtual) partitions, entitlements are required for all installed and activated processors on the server. For each Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster.

Enhanced Value-Based Pricing recognizes the convergence of RISC and UNIX® and Microsoft® Windows® and Intel® technologies, in order to simplify the customer'topicensing requirements, and to provide a smoother, more scalable model. Pricing and licensing do not differentiate between non-System z server platforms or operating systems. For some products, this platform neutrality extends to System z and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

Asset

Tangible resource or item of value that is managed, including production equipment, facilities, transportation, IT hardware and software.

Authorized User

An Authorized User is an individual within or outside of your enterprise. The program may be installed on one or more computers or servers and accessed by the number of users authorized by the Proof of Entitlement (PoE). You must have an entitlement for each Authorized User accessing the program or any program component in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.

  • Specifics to affected security products
    • An authorized user of IBM Tivoli Federated Identity Manager is any ID that accesses an application or service managed or protected by IBM Tivoli Federated Identity Manager.
    • An authorized user of IBM Tivoli Directory Integrator is one whose identity can be synchronized by IBM Tivoli Directory Integrator or that can access a connected system that can be synchronized by IBM Tivoli Directory Integrator.
    • An authorized user of IBM Tivoli Identity Manager is any user whose identity is recorded in the Tivoli Identity Manager ID store.
    • An authorized user of IBM Tivoli Access Manager for e-business is any ID that accesses an application or service managed or protected by IBM Tivoli Access Manager for e-business.
    • Quantities of authorized users of IBM Tivoli Federated Identity Manager or Tivoli Access Manager for e-business will only include users that have usable Tivoli Federated Identity Manager or Tivoli Access Manager for e-business accounts. If their accounts have been made unusable, then those users do not have to count against the quantities of users that need to be licensed. Such accounts must remain unusable for a minimum of six months in order to not count against the quantities of users that need to be licensed.

Application Instance

A license entitlement is required for each instance of the application being connected.

Client device or client

A client device is a computing device that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk side computers, technical workstations, appliances, automated teller machines, point-of-sale terminals, tills and cash registers, and kiosks.

Concurrent user

A concurrent user is one and only one individual within or outside the customer's enterprise. The number of PoEs required is for the highest number of users simultaneously accessing the program or any program components either directly or indirectly (via a multiplexing program, device, or application server) through any means on behalf of the user.

Concurrent user (limited user)

A concurrent user limited to read-only operation. Refer to concurrent user definition

Engine

An engine is also referred to as a central processor (CP) or processor. Engines for traditional workloads are called General Purpose CPs. Engines for Linux® workloads are called Integrated Facility for Linux (IFL) engines or Linux-only engines. Engines for Coupling Facility workloads are called ICF engines.

Enterprise

An enterprise is a person or single entity and those subsidiaries with more than 50 percent ownership.

External User

An External User is an authorized user that is not part of the enterprise.

IBM Integrated Facility for Linux (IFL)

This optional facility enables additional processing capacity exclusively for Linux workload, with no effect on the model designation of a System z or OS/390® server. Consequently, executing Linux workload on the IBM IFL will not, in most cases, result in any increased IBM software charges for z/OS, OS/390, VM, VSE, or TPF operating systems and applications. There is, as indicated, a charge associated with the IFL, and there may also be a charge for applications which run on the IFL.

The IFL may be dedicated to a single Linux-mode logical partition or it may be shared by multiple Linux-mode logical partitions. Installations should note that the Linux workspace enabled by this facility will not support any of the traditional S/390® operating systems (OS/390, TPF, VSE, or VM). Only Linux applications or Linux operating in conjunction with the Virtual Image Facility, an environment that operates within a logical partition or in native S/390 mode and provides the capability to create multiple Linux images, are supported by IBM S/390 IFL.

Install

An install is a copy or instance of the program in the enterprise.

Internal User

An Internal User is an authorized user that is part of the enterprise.

Managed processor (charging under full capacity in the managed environment)

Managed processor charges are based on the active processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors which require PoEs are defined in the License Information's program-unique terms.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. The program may not run on some or all of the processors for which PoEs are required by the program's valuation method.
  4. In the System z IFL environment, each IFL engine is considered a single physical processor.
  5. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blades with which the program is affiliated.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage® Web site
    http://www.ibm.com/software/passportadvantage

Millions of Service Units (MSUs)

Millions of Service Units (MSU) is defined as millions of CPU service units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390 or System z software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).

For more detailed information about System z software pricing, visit

http://www-1.ibm.com/servers/eserver/zseries/library/refguides/sw_pricing.html

Network node or node

Network nodes include routers, switches, hubs, and bridges that contain a network management agent. A single network node may contain any number of interfaces or ports.

Network security device

Network security device is any network-based security appliance or server running network security software that provides a source of security events or logs. Examples include, but are not limited to, firewalls, application firewalls, intrusion detection systems, intrusion protection systems, virtual private networks (VPNs), threat protection products (antivirus gateways), content filtering (Web, e-mail), identity and access management, directory servers, network anomaly behavior products, and multifunction security appliances.

Port

A port is the physical connection between a device and the network.

Processor (per processor charging under full capacity)

In full capacity charging, PoEs must be acquired for all activated processors (available for use) that are on the server where the program or a component of the program is run.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. In the System z IFL environment, each IFL engine is considered a single physical processor.
  4. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  5. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blade on which the program is run.
  6. When a server is shipped with six processors, but two of them are inactive, four processors are active for the customer.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web site
    http://www.ibm.com/software/passportadvantage

Resource Value Unit

Resource Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Refer to the Value Units definition.

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more user or client devices over a network. A PoE must be obtained for each server on which the program or a component of the program is run or for each server managed by the program. Where blade technology is employed, each blade is considered a separate server.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes.

Cold: A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm: A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot: A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files, or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Tivoli Management Points

A Tivoli Management Point is a metric used to compute license quantities and is program specific.

Value Units

A Value Unit is a pricing charge metric for program license entitlements, which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurements are processor cores and MSUs. However, for select programs, there are other designated measurements such as servers, users, client devices, and messages. The number of Value Unit entitlements required for your specific implementation of the given program must be obtained from a conversion table associated with the program. You must obtain a PoE for the appropriate number of Value Unit entitlements for your implementation. The Value Unit entitlements of a given program cannot be exchanged, interchanged, or aggregated with Value Unit entitlements of another program. Whenever the designated measurement is a processor core, not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web site

http://www.ibm.com/software/passportadvantage

Product and licensing Web sites

A complete list of IBM Tivoli products is available at

http://www.ibm.com/software/tivoli

IBM Tivoli product licensing documents are available at

http://www.ibm.com/software/tivoli/products/licensing.html

Pricing examples

System z software pricing examples (MSU based)

The pricing example below should be used to determine required license entitlements for the following System z software product:

  • IBM Tivoli Composite Application Manager for WebSphere

System z server

1,500 MSU System z server

All products in this example employ Value Unit slope VUE007 (VUE = Value Value Unit Exhibit). If the customer has installed 1,500 MSUs, the applicable number of Value Units will be:

MSUs              Value Units/MSU          Value Units
 
Base       3      1.00                       3.00
Tier A    42       .45                      18.90
Tier B    130      .36                      46.80
Tier C    140      .27                      37.80
Tier D  1,185      .20                     237.00
Total   1,500                              343.50

When calculating the total number of Value Units, the sum is rounded up to the next integer, so the customer will need to license 344 Value Units in this example.

Value Units for non-MSU-based S/390 processors:

System                   Value Units/System
 
MP3000 H30                6
MP3000 H50                8
MP3000 H70               12
ESL Models                2

Value Units for IBM 9672 processors are based upon the full capacity of these systems. This is applicable to all System z systems measured on MSU capacity. Information on MSU capacities can be found in the IBM System/370™, System/390® and System z Machine Exhibit, Z125-3901.


 
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Ordering information
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The z/OS program in this announcement has Value Unit-Based pricing.

Program
number    Program name                           Value Unit exhibit
 
5698-A71  IBM Tivoli Composite Application       VUE007
           Manager for WebSphere V6.1.0.5

For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Your required license capacity is based upon the following factors:

  • The System z IPLA program you select
  • The applicable Value Unit Exhibit
  • The applicable terms
  • Whether your current mainframes are full capacity or sub-capacity

Value Unit exhibit VUE007

            MSUs      MSUs
            minimum   maximum   Value Units/MSU
 
Base          1         3       1
Tier A        4        45       0.45
Tier B       46       175       0.36
Tier C      176       315       0.27
Tier D      316         +       0.2

Value Units for mainframes without MSU ratings:

Hardware     Value Units/machine
 
MP3000 H30    6
MP3000 H50    8
MP3000 H70   12
ESL models    2

Ordering example

The total number of Value Units is calculated according to the following example.

If your required license capacity is 1,500 MSUs for your selected System z IPLA product, the applicable Value Units would be:

Translation from MSUs to Value Units
 
          MSUs    *  Value Units/MSU = Value Units
 
Base          3   *  1.00            =    3.00
Tier A       42   *   .45            =   18.90
Tier B      130   *   .36            =   46.80
Tier C      140   *   .27            =   37.80
Tier D    1,185   *   .20            =  237.00
 
Total     1,500                         343.50

When calculating the total number of Value Units, the sum is to be rounded up to the next integer.

Ordering z/OS through the Internet

ShopzSeries provides an easy way to plan and order your z/OS ServerPac or CBPDO. It will analyze your current installation, determine the correct product migration, and present your new configuration based on z/OS. Additional products can also be added to your order (including determination of whether all product requisites are satisfied). ShopzSeries is available in the U.S. and several countries in Europe. In countries where ShopzSeries is not available yet, contact your IBM representative (or IBM Business Partner) to handle your order via the traditional IBM ordering process. For more details and availability, visit the ShopzSeries Web site at

http://www14.software.ibm.com/webapp/ShopzSeries/ShopzSeries.jsp
Single version charging

To elect single version charging, you must notify and identify to IBM the prior program and replacement program, and the machine the programs are operating on.

Current licensees

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Translation from MSUs to Value Units
 
          MSUs             Value Units/MSU
 
Base        1-3            1.00
Tier A      4-45            .45
Tier B     46-175           .36
Tier C    176-315           .27
Tier D    316+              .20

On/Off Capacity on Demand for the z/OS host product

The products in this announcement are eligible for On/Off Capacity on Demand (On/Off CoD) with a Temporary Use Charge calculated based on MSUs-per day usage.

Product name                                      PID
 
IBM Tivoli Composite Application Manager for      5698-A71
 WebSphere V6.1.0.5

To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.

Program name: IBM Tivoli Composite Application Manager for
WebSphere V6.1.0.5
Program PID: 5698-A71
 
Entitlement                             License option/
identifier   Description                Pricing metric
 
S0122N6      IBM Tivoli Composite       Basic OTC, per Value Unit
             Application Manager for    Basic OTC, per MSU-Day TUC
             WebSphere
Orderable
supply ID  Description             Language       Distribution medium
 
S0122N7    IBM Tivoli Composite    Multilingual   3480 tape cartridge
           Application Manager
           for Websphere
Subscription and Support PID:  5698-S83
 
Entitlement                          License option/
identifier   Description             Pricing metric
 
S0122NW      Tivoli Composite        Basic ALC, per Value Unit SW S&S
             Application Manager     No charge, decline SW S&S
             for WebSphere S&S       Per MSU SW S&S registration
 
Orderable
supply ID   Language       Distribution medium
 
S0122NX     Multilingual   Hardcopy Pub
 
Orderable
supply ID   Language       Distribution medium
 
S015M4H     Multilingual   Hardcopy Pub
Program name: IBM Tivoli Composite Application Manager for
Web Resources
 
Entitlement                             License option/
identifier   Description                Pricing metric
 
S015M1G      IBM Tivoli Composite       Basic OTC, per Value Unit
             Application Manager for    Basic OTC, per MSU-Day TUC
             Web Resources
Orderable
supply ID  Description             Language       Distribution medium
 
S015LWZ    IBM Tivoli Composite    Multilingual   3480 tape cartridge
           Application Manager
           for Web Resources 
Subscription and Support PID:  5698-S83
  
Entitlement                          License option/
identifier   Description             Pricing metric
 
S015M1N      Tivoli Composite        Basic ALC, per Value Unit SW S&S
             Application Manager     No charge, decline SW S&S
             for Web Resources S&S   Per MSU SW S&S registration
 
Orderable
supply ID   Language       Distribution medium
 
S015M4H     Multilingual   Hardcopy Pub

Subscription and Support

Subscription and Support must be ordered to receive voice technical support via telephone during normal business hours, and future releases and versions, at no additional charge. The capacity of Subscription and Support (for example, Value Units or number of processors) must be the same as the capacity ordered for the product licenses.

To order, specify the Subscription and Support program product number and the appropriate license or charge option.

IBM is also providing Subscription and Support for these products, via a separately purchased offering, under the terms of the IBM International Agreement for Acquisition of Support Maintenance. This offering:

  • Includes and extends the support services provided in the base support to include technical support via telephone during normal business hours.
  • Entitles customers to future releases and versions, at no additional charge. Note that the customer is not entitled to new products.

When Subscription and Support is ordered, the charges will automatically renew annually unless cancelled by the customer.

Customization option for z/OS

Select the following feature number to customize your order if running on the z/OS platform. This feature can be specified on the initial or MES orders.

Feature number          Description
 
3450                    Satellite Electronic Delivery

Customized Offerings

Product deliverables are shipped only via Customized Offerings (for example, CBPDO, ServerPac, SystemPac®).

CBPDO and ServerPac are offered for Internet delivery, where ShopzSeries product ordering is available. Internet delivery of ServerPac may help improve automation and software delivery time. For more details on Internet delivery, refer to the ShopzSeries help information at

http://www.software.ibm.com/ShopzSeries

Media type for this software product is chosen during the Customized Offerings ordering process. Based on your customer environment, it is recommended that the highest possible density tape media is selected. Currently offered media types are:

  • CBPDOs - 3480, 3480 Compressed, 3490E, 3590, 3592*
  • ServerPacs - 3480, 3480 Compressed, 3490E, 3590, 3592*
  • SystemPacs - 3480, 3480 Compressed, 3490E, 3590, 3592*

*3592 is highest density media. Selecting 3592 will ship the fewest number of media.

Once a product becomes generally available, it will be included in the next ServerPac and SystemPac monthly update.

Production of software product orders will begin on the planned general availability date.

  • CBPDO shipments will begin one week after general availability.
  • ServerPac shipments will begin two weeks after inclusion in ServerPac.
  • SystemPac shipments will begin four weeks after inclusion in SystemPac due to additional customization, and data input verification.

 
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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Agreement for Acquisition of Software Maintenance

The following agreement applies for Software Subscription and Support (Software Maintenance) and does not require customer signatures:

  • IBM Agreement for Acquisition of Software Maintenance (Z125-6011)

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

IBM System z Operational Support Services - SoftwareXcel is an option if you desire added services.

License Information form number

L-NSTL-6U3N4M

The program's License Information will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program support

Enhanced support, called Subscription and Support, includes telephone assistance, as well as access to updates, releases, and versions of the program as long as support is in effect. You will be notified of discontinuance of support with 12 months' notice.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Authorization for use on home/portable computer

You may not copy and use this program on another computer without paying additional license fees.

Other terms
Volume orders (IVO)

No

IBM International Passport Advantage Agreement
Passport Advantage applies

No

Software Subscription and Support (Software Maintenance) applies

Yes. All distributed software licenses include Software Subscription and Support (also referred to as Software Maintenance) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage for a total of three years from date of acquisition may be elected.

While your Software Subscription and Support (Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For more information about the Passport Advantage Agreement, visit the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage
IBM Operational Support Services - SoftwareXcel

Yes

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Yes. A 15% education allowance applies to qualified education institution customers.

Sub-capacity terms and conditions

For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Your required license capacity is based upon the following factors:

  • The System z IPLA program you select
  • The applicable Value Unit Exhibit
  • The applicable terms
  • Whether your current mainframes are full capacity or sub-capacity

For more information on the Value Unit Exhibit for the System z IPLA program you selected, refer to the Ordering information section.

Program
number    Program name                                  Terms
 
5698-A71  IBM Tivoli Composite Application Manager      z/OS based
           for Websphere V6.1.0.5
Full-capacity mainframes

In cases where full capacity is applicable, the following terms apply.

Execution based, z/OS based, full machine based: The required capacity of a System z IPLA program with these terms equals the MSU-rated capacity of the machines where the System z IPLA program executes.

For more information on mainframe MSU-rated capacities, visit

http://www-1.ibm.com/servers/eserver/zseries/library/swpriceinfo/

Reference based: The required license capacity of a System z IPLA program with these terms equals the license capacity of the applicable monthly license charge (MLC) program. This MLC program is called the parent program.

Sub-capacity mainframes

In cases where sub-capacity is applicable, the following terms apply.

Execution based: The required capacity of a System z IPLA sub-capacity program with these terms equals the capacity of the LPARs where the System z IPLA program executes.

z/OS based: The required license capacity of a System z IPLA program with these terms equals the license capacity of z/OS (and z/OS.e) on the machines where the System z IPLA program executes.

Reference based: The required license capacity of a System z IPLA program with these terms equals the license capacity of the applicable monthly license charge (MLC) program. This MLC program is called the parent program.

Full-machine based: The required license capacity of a System z IPLA program with full-machine based terms equals the MSU-rated capacity of the machines where the System z IPLA program executes.

For more information on mainframe MSU-rated capacities, refer to The IBM System z Machines Exhibit, Z125-3901, or visit the Mainframes section of the System z Exhibits Web site

http://ibm.com/zseries/library/swpriceinfo/

For more information on sub-capacity System z IPLA terms and conditions, refer to Software Announcement 204-184, dated August 10, 2004.

For additional information for products with reference-based terms, System z IPLA sub-capacity programs with reference-based terms adds value to the parent program across the environment, regardless of where in the environment the System z IPLA program executes.

An environment is defined as either a single or stand-alone machine or a qualified Parallel Sysplex®. You may have one or more different environments across the enterprise. To determine the required license capacity for each System z IPLA program with referenced-based terms, each environment should be assessed separately.

When a System z IPLA sub-capacity program with reference-based terms is used in a qualified Parallel Sysplex environment, the required license capacity of the System z IPLA program must equal with the license capacity of the parent program across the Parallel Sysplex. Qualified Parallel Sysplex refers to one:

  • That meets the criteria defined in Hardware Announcement 198-001, dated January 13, 1998
  • Where MLC pricing is aggregated across the sysplex
Sub-capacity eligibility

To be eligible for sub-capacity charging on select System z IPLA programs, you must first implement and comply with all terms of either sub-capacity Workload License Charges (WLC) or sub-capacity Entry Workload License Charges (EWLC). To implement sub-capacity WLC or EWLC, a machine must be System z (or equivalent). On that machine:

  • All instances of the OS/390 operating system must be migrated to the z/OS (or z/OS.e) operating systems
  • Any licenses for the OS/390 operating system must be discontinued
  • All instances of the z/OS operating (or z/OS.e) systems must be running in z/Architecture® (64-bit) mode

For that machine, you must create and submit a Sub-Capacity Report to IBM each month. Sub-Capacity Reports must be generated using the Sub-Capacity Reporting Tool (SCRT). For additional information or to obtain a copy of SCRT, visit the System z Software Pricing Web site

http://ibm.com/zseries/swprice

You must comply with all of the terms of the WLC or EWLC offering, whichever is applicable:

  • The complete terms and conditions of sub-capacity WLC are defined in the IBM Customer Agreement - Attachment for System z Workload License Charges (Z125-6516).
  • The complete terms and conditions for sub-capacity EWLC are defined in the IBM Customer Agreement - Attachment for IBM eServer™ System z 890 and 800 License Charges (Z125-6587).

Additionally, you must sign and comply with the terms and conditions specified in the amendment to the IPLA contract - Amendment for IBM System z9® and eServer zSeries® Programs Sub-Capacity Pricing (Z125-6929). Once the amendment is signed, the terms in the amendment replace any and all previous System z IPLA sub-capacity terms and conditions.

IBM Getting Started Sub-capacity Pricing for z/OS IPLA Software applies.

On/Off CoD

To be eligible for On/Off CoD pricing, you must be enabled for temporary capacity on the corresponding hardware, and the required contract, Attachment for Customer Initiated Upgrade and IBM eServer On/Off Capacity on Demand - Software (Z125-6611) must be signed prior to use.


 
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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit

http://www.ibm.com/support/electronic

 
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Prices
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Information on charges is available at Web site

http://www.ibm.com/support

In the Electronic tools category, select the option for Purchase/upgrade tools.


 
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Order now
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To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

Phone:     800-IBM-CALL (426-2255)
Fax:       800-2IBM-FAX (242-6329)
 
For IBM representative: callserv@ca.ibm.com
 
For IBM Business Partner: pwswna@us.ibm.com
 
Mail:      IBM Teleweb Customer Support
           ibm.com® Sales Execution Center, Americas North
           3500 Steeles Ave. East, Tower 3/4
           Markham, Ontario
           Canada  L3R 2Z1
 
Reference: LE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

IMS, System/370, eServer and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Tivoli, WebSphere, PartnerWorld, System z, CICS, z/OS, DB2, OS/400, OS/390, S/390, Passport Advantage, System/390, SystemPac, Parallel Sysplex, z/Architecture, System z9, zSeries and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

 

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