IBM Systems Director Active Energy Manager for Linux on System z , V4.1, an IBM Systems Director plug-in, helps you monitor and manage the energy and thermal usage of your IT environmentIBM United States Software Announcement 208-344
November 11, 2008
|At a glance|
IBM Systems Director Active Energy Manager V4.1 software, an IBM® Systems Director plug-in, is available on Linux® on Power, Linux on System x, Linux on System z®, AIX®, and Microsoft® Windows® to help you monitor and manage the power and thermal usage of your IT environment. AEM is a unique energy management software tool that can provide a single view of the actual power usage across systems in your infrastructure as opposed to the benchmarked power consumption.
The main new features in this release are:
- Web-based user interface requiring only a browser
- Soft power capping
- Energy thresholding
- Group capping
- Integration with Emerson-Liebert's SiteScan management application
- Additional power savings modes
- Support for non-IBM hardware (PDU and UPS) as documented in the product library
- Command-line interface support
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
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IBM Systems Director Active Energy Manager (Active Energy Manager, AEM) for Linux on System z, V4.1 is a cross-platform management solution designed to help you optimize resource use by measuring, monitoring, and managing the energy and thermal usage of your IT environment. AEM is an energy management software tool that is designed to give you a single view of actual energy use across multiple platforms in your infrastructure. AEM, an IBM Systems Director plug-in that is designed to be consistent across IBM platforms, also provides a source of energy management data that can be exploited by Tivoli® enterprise solutions such as IBM Tivoli Monitoring.
As data center managers face escalating energy and cooling costs, the pressures to reduce this burden are increasing. IBM's Active Energy Manager offering helps managers deal with this challenge and is designed to help save energy and cooling costs by giving clients a way to understand and control how much energy is being used and where it is being consumed in their data centers.
AEM is positioned as a key component of IBM's energy efficient technologies and services which are a part of IBM's Project Big Green, which began May 2007. It is delivered as part of the IBM Systems Director family and is included in the new enterprise data center strategy.
AEM V4.1 provides no-charge monitoring functions and a set of optional chargeable (fee-based) management functions. The monitoring functions are:
- Power trending
- Thermal trending
- Support for facility providers and sensors
- Power distribution unit (PDU) support
- Energy thresholding
The management functions are:
- Power Capping - including Group Capping and Soft Power Capping
- Power Savings Mode
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IBM Systems Director V6.1
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|Planned availability date|
December 12, 2008
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AEM V4.1, an IBM Systems Director V6.1 plug-in, is designed to simplify the management of energy consumption across multiple IBM and non-IBM systems. It can assist you in determining how to reallocate energy to additional servers without additional energy or cooling equipment. AEM tracks energy use over time. When energy is constrained, AEM is designed to allow it to be allocated on a server to server basis. AEM is designed to track and allocate energy consumption in a manner intended not to affect performance. Sensors and alerts can warn you if limiting energy to a server could affect performance.
AEM is designed to provide increased capability to control energy consumption and improve energy use efficiency, which can result in substantial savings and cost reductions. AEM is intended to help you:
- Increase energy use efficiency by controlling energy use across the data center
- Negotiate the best utility rates based on accurate energy use trend assessments
- Limit server energy consumption by capping maximum energy consumption
- Perform server to server energy consumption comparisons
By enabling you to meter energy use and trend data, AEM is designed to help reduce energy costs in the data center.
AEM is also designed to complement and integrate with higher-level management software such as Tivoli. AEM interfaces with the IBM Tivoli Monitoring products.
AEM V4.1 has open design and support for industry standards and enables heterogeneous physical and virtual management with support for multiple platforms and operating systems, which can help protect your IT investment.
AEM V4.1 enables management and monitoring across IBM Systems and non-IBM systems.
When the Active Energy Manager application runs on Linux for System z it can perform monitoring and management functions for all supported systems from a single console.
AEM V4.1 is designed to provide monitoring functions for devices that can connect to select power distribution units (PDUs). This enables monitoring functions for systems that do not have support for AEM, for example, older servers and low- and mid-range storage devices. When these systems are plugged into a PDU+ (a smart power strip), AEM is designed to be able to collect energy information from I/O drawers plugged into the PDU, providing a more complete view of energy used in the data center. New in this release is the addition of support for non-IBM PDUs, as well as UPSs as defined in the product support library.
AEM V4.1 provides no-charge monitoring functions and a set of optional chargeable (fee-based) management functions.
Power trending is a no-charge monitoring function of AEM that displays energy use for individual systems or groups of systems over time (in a graph or table format) to help enable clients to understand energy use trends within and across their systems.
Thermal trending is a no-charge monitoring function of AEM that displays information on the inlet and exhaust temperatures for individual systems one at a time to help enable clients to understand thermal characteristics of their systems. Incorporating this data into one centralized software-based energy use offering allows finite and localized temperature adjustments within the IT shop to help reduce energy costs for cooling.
Power Capping is included in the set of optional chargeable (fee-based) management functions. It is designed to allow a client to set a maximum energy level per system. If the system starts to consume more than the maximum level set, AEM is designed to throttle the processor to use less energy, which slows down the server. This feature is designed to come into play it if gets too warm in the data center. Setting the cap will ensure that the system will not use more than the cap value, thus allowing less power to be allocated to the system. Soft Power Capping, a new function in the V4.1 release, is the ability to set a power cap lower than a value that can be guaranteed. Group Capping, another new feature, will allow a user to set a power cap for a group of servers (such as all the servers in a rack).
Power Savings Mode is included in the set of optional chargeable (fee-based) management functions. Power Savings Mode is designed to potentially save up to 30% of processor energy use for IBM Power systems. It is designed to allow clients to manage their energy use as work activity shifts across various demands. Power Savings Mode is enabled via an on/off switch, which a client can schedule during times of low utilization, or if the function is supported on the system, can occur automatically, based on processor utilization.
AEM V4.1 offers additional facility provider support for monitoring environmental data from facility providers, such as SynapSense and Emerson Network Power. Additional features and enhancements to AEM V4.1 include:
- Web-based user interface requiring only a browser. No need to install a client.
- Soft Power Capping: Ability to set an energy cap lower than a value that can be guaranteed and to enable clients to save energy without affecting application performance.
- Energy thresholding: Enables a user to set an energy or temperature threshold and be notified when it is reached (or allow an action to automatically be taken).
- Group Capping: Enables a user to set an energy cap for a group of servers (for example, all the servers in a rack).
- Alerts and monitoring: Additional power events will be monitored and alerts enabled surfaced to enable corrective action.
- Additional support for the newest IBM server models available in this time frame, POWER6 models 520 and 550, and POWER6 blades.
- Altitude input: Enables a customer to enter an altitude which AEM will pass to systems so that it can be used to adjust fan speed.
- Additional energy savings modes: AEM will allow a user to set the power savings mode to either maximum performance or maximum energy savings for greater control on performance/energy trade-offs.
- Command Line Interface (CLI) support: Provides the ability to script commands and actions.
- Translation into nine language in addition to English.
Accessibility by people with disabilities
A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
Section 508 of the U.S. Rehabilitation Act
IBM Systems Director Active Energy Manager for Linux on System z, V4.1 is capable as of December 12, 2008, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the U.S. Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.
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AEM V4.1, an IBM Systems Director V6.1 plug-in, is an energy management solution building block designed to help put the control of energy costs back in your hands. AEM is a cornerstone of the IBM energy management framework. This offering is designed to enable monitoring and management of energy use across systems within the IT infrastructure, which can help enhance the cost of computing through improved energy utilization and reduced labor cost.
Called Project Big Green, IBM's initiative targets corporate data centers where energy constraints and costs can limit their ability to grow. IBM intends to double computing capacity in its own data centers and use new technologies to reduce its own energy use by five billion kilowatt hours. IBM is redirecting $1 billion per year across its businesses, mobilizing the company's resources to dramatically increase the level of energy efficiency in IT. The plan includes new products, such as AEM, and services for IBM and its clients designed to sharply reduce data center energy consumption, helping to transform the world's business and public technology infrastructures into energy efficient data centers.
Active Energy Manager advances the IBM initiative to deliver price performance per square foot. This offering enables monitoring and management of energy usage across systems equipment within the IT and facility infrastructures, which enhances the cost of computing through improved energy utilization and reduced labor cost. Active Energy Manager provides a broader scope of energy information across systems within the data center while including a view of facilities equipment energy usage.
"Project Big Green" also reaffirms IBM's long-standing commitment to environmental responsibility:
- IBM energy conservation actions from 1990 to 2005 reduced or avoided CO2 emissions by an amount equal to 40% of its 1990 emissions while saving $250 million. Further 12% reduction between 2005 and 2012.
- IBM will double the compute capacity of our Green Data Centers by 2010 --- without increasing power consumption, thus avoiding 5 billion kilowatt hours per year and CO2 emissions equivalent to taking 1 million cars off the road.
Forty percent of data center operators report power demand outstripping supply. The new enterprise data center improves data center energy efficiency through exploitation of virtualization-enabled consolidation, resource optimization and active energy management (Data Center Power and Cooling challenge, Gartner, November 2007).
IBM Systems Director Active Energy Manager is one of the system components of IBM's Project Big Green portfolio of products.
Active Energy Manager V4.1 is focused on multi-system resource management of energy across IBM servers and provides heterogeneous monitoring support for systems and IT facilities to help clients manage actual energy consumption.
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Refer to Software Announcement 208-332, dated November 11, 2008, for IBM Systems Director Active Energy Manager for x86, V4.1.
Refer to Software Announcement 208-284, dated November 11, 2008, for IBM Systems Director Active Energy Manager for Power Systems, V4.1.
Refer to Software Announcement 208-291, dated October 07, 2008, for IBM Director for Linux on System z, V6.1.
For additional information on AEM, refer to
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).
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|Product identification number|
Subscription and Program PID number Support PID number 5648-AEZ 5648-PES
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Program Program number name 5648-AEZ IBM Systems Director Active Energy Manager for Linux on System z, V4.1 5648-PES IBM Systems Director Active Energy Manager for Linux on System z, V1.1 Subscription and Support
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If you order a CD-ROM, the license key will be on the CD-ROM.
When AEM V4.1 is downloaded from the Web, its management functions will be enabled for a 60-day evaluation period, allowing clients to experience the value of these functions at no charge for up to 60 days under the terms of the IBM International License Agreement for Evaluation of Programs (ILAE) and its addendum (Z125-7395). Evaluation software can be downloaded from
During the evaluation period, the offering in this announcement must be purchased for continued use of the chargeable (fee-based) management functions; otherwise, after the evaluation period expires, the AEM chargeable (fee-based) management functions will no longer function. When a license is purchased, a key file will be shipped on a CD-ROM to permanently enable AEM management functions. Continued use of the no-charge monitoring functions is not affected by the expiration of the evaluation period.
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Product information is available via the Offering Information Web site
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No licensed hardcopy publications are shipped with this program.
Publications are available in U.S. English versions from the IBM Systems Information Center.
The IBM Systems Information Center provides you with a single information center where you can access product documentation for IBM systems hardware, operating systems, and server software. Through a consistent framework, you can efficiently find information and personalize your access. The IBM Systems Information Center is at
To find information, you can search, browse the contents, follow links from one topic to related topics, and print the topics you want to read offline.
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Specified operating environment
Energy control components built into the following IBM systems can be monitored and managed by AEM for Linux on System z, V4.1 as follows:
- IBM Power Systems family provides hardware support for the monitoring of energy use.
- POWER6 processor-based systems provide hardware support for the management of energy use.
- IBM BladeCenter® and IBM System x provide hardware support for the monitoring and management of energy use.
- IBM System z10 provides hardware support for the monitoring of energy use.
In addition power distribution units (PDUs) provide support for monitoring the energy use of storage devices (DS3000, DS4000, DS6000, and nSeries storage control units) as well as System i®, System x, and System p® servers when there is no native support available. The PDU+ firmware version can be found at:
For the most up to date list of supported hardware, refer to the IBM Systems Director Active Energy Manager documentation in the IBM Systems Information Center, at
AEM V4.1 application support is provided by the following System z product lines:
- IBM System z10
- IBM System z9®
- IBM eServer zSeries® 990
- IBM eServer zSeries 890
- IBM eServer zSeries 900
- IBM eServer zSeries 800
Supported IBM hardware
Supported Rack Servers (System i/p)
- Power 520
- Power 550
- Power 570
- Power 575
- Power 595
Supported Rack Servers (System x)
- x3950 m2
Supported Blade Servers
- HS21 XM 7995
- P6 (7998-61X)
Supported BladeCenter Chassis
- BC-1 (Machine Type 8677) MM or aMM; AC-powered only
- BC-T (Machine Type 8720) MM only; DC-powered version
- BC-T (Machine Type 8730) MM only; AC-powered version
- BC-H (Machine Type 8852) aMM only; AC-powered only
- BC-HT (Machine Type 8740) aMM only; DC-powered version
- BC-HT (Machine Type 8750) aMM only; AC-powered version
- BC-S (Machine Type 8886) aMM only; AC-powered only
Supported System z10 models
- System z10 EC, all models
- System z10 BC, all models
Supported Power Distribution Units
- IBM C13 DPI® PDU+
- IBM C19 DPI PDU+
Supported non-IBM hardware
Supported Power Distribution Units
- Eaton rack-mounted PDUs
- Eaton RRP PDUs
- Eaton Uninterruptible Power Supply (UPS) devices that ship in Power Systems racks
- Raritan Dominion PX PDUs
Supported facility providers
- Liebert SiteScan from Emerson Network Power (v4.1)
- SynapSense wireless sensors (v3 or v4)
AEM for Linux on System z requires IBM Systems Director V6.1 and one of the following operating systems:
- Red Hat Enterprise Linux (RHEL) 4
- RHEL 5.0 and 5.1
- Novell SUSE Linux Enterprise Server (SLES) 9
- SLES 10
The AEM V4.1 plug-in installer for Linux is RPM.
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Performance considerations are available from the IBM Systems Information Center
Refer to the planning Web site for additional information
The IBM Systems Director Active Energy Manager package contains one CD-ROM that includes product installation documentation and files.
Your Proof of Entitlement for this program is a copy of a paid sales receipt, purchase order, invoice, or other sales record from IBM or its authorized reseller from whom you acquired the program, provided that it states the license charge unit (the characteristics of intended use of the program; for example, number of processors, number of users) and quantity acquired.
Information about how you may obtain program services will be provided by the party (either IBM or its authorized reseller) from whom you acquired the program.
AEM is available on or before December 12, 2008, for electronic download from
This program, when downloaded from a Web site, contains the applicable IBM license agreement and License Information (LI), if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and LI will be stored in a directory such as LICENSE.TXT.
Security, auditability, and control
AEM for Linux on System z, V4.1 uses the security and auditability features of the Linux operating system.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based Software Services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.
Systems and Technology Group (STG) Lab Services
STG Lab Services is a worldwide team of experts with deep skills that deploys leading-edge services and consultations to accelerate clients' adoption, use, and satisfaction with IBM Systems and Technology Group products and solutions. STG Lab Services also collaborates with IBM Global Technology Services (GTS), IBM Software Group, and IBM Business Partners in their delivery of services and helps with their technology assimilation and solutions through skills transfer and integration assistance.
Two STG Lab Services offerings may provide added value to clients interested in the content of this announcement.
IBM Systems Director Active Energy Manager Implementation Jumpstart is a service that provides the client with the expertise and experience of STG Lab Services to help speed up the analysis and deployment of Active Energy Manager. In addition, key skills are transferred to IT and facility management staffs for effective management of energy use and thermal load of devices supported by AEM. Get more information at
Linux and z/VM® for IBM System z, Architecture, Implementation, and Consolidation services provide end-to-end assistance with the planning, implementation, and support of consolidation on System z. In addition to providing assistance to optimizing an initial Linux environment, services are available to provide assistance with the ongoing support of the System z environment. Specific assistance ranges from performance tuning; quick-start offerings; ISV software support and migration; WebSphere® assistance; middleware architecture, installation, and tuning; operational readiness reviews; and on-site advocates to assist with implementation issue resolution. Get more information at
To request more information on these services, send a note to firstname.lastname@example.org, and the query will be routed to the opportunity manager responsible for the service in the requester's geography. To learn more about other STG Lab Services offerings and capabilities, visit
To learn more about IBM Software Services or to contact a Software Services sales specialist, visit
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PID Program name number Charge metric IBM Systems Director 5648-AEZ Per Server AEM for Linux on System z, V4.1
To calculate the license charge, server families or processor groups are assigned to a server category (small, medium, or larger servers). Each server category is associated with a priced feature. Definition of server category:
- Small server
- System x servers
- BladeCenter x86 and Power Architecture® technology-based blades
- IBM Power Systems, System p models in Processor Groups C5, D5, and E5
- IBM Power Systems, System i models in Processor Groups P05, P10, and P20
- Medium server
- IBM Power Systems, System p models in Processor Group F5
- IBM Power Systems, System i models in Processor Groups P30 and P40
- Large server
- IBM Power Systems, System p models in Processor Groups G5 and H5
- IBM Power Systems, System i models in Processor Groups P50 and P60
- System z servers
As of this announcement, the server products in the tables below are associated with processor groups assigned to the small, medium and large server categories.
Power Systems, System p models Associated processor group Blades JS21, JS22, JS12, ATX-p185 C5 50x, 51x, 52x D5 550, 560Q E5 570, 575 F5 590 G5 595 H5 Power Systems, System i models Associated processor group 515, 520 P05 525, 520 P10 550, 520, 560 P20 570 P30 570 P40 595 P50 595 P60
For example, for a customer running AEM V4.1 on System z10 to monitor the energy control components built into System z10 and manage the energy control components built into one System p570 server (Group F5) and two System i595 servers (Group P50 or P60), one license for managing medium servers and two licenses for managing large servers need to be purchased. No license is required for the System z10 because the monitoring functions of AEM V4.1 are available at no charge.
Server is the unit of measure by which this program is licensed. A Server is a computer system that executes requested procedures, commands, or applications to one or more user or Client Devices. A Proof of Entitlement (PoE) must be obtained for each server on which the program runs or each server managed by the program. Where blade technology is employed, each blade is considered a separate server.
To order, specify the program number and the appropriate quantity of licenses for each of the applicable one-time charge feature numbers or Entitlement Identifiers. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.
Licensing for AEM
IPLA S&S program program Program number number description 5648-AEZ 5648-PES IBM Systems Director Active Energy Manager for Linux on System z, V4.1
Specific authorizations for AEM
Program name: IBM Systems Director Active Energy Manager for Linux on System z, V4.1 Program number: 5648-AEZ Entitlement License option/ Identifier Description Pricing metric S0154DP AEM for Managing Large Servers Use-based OTC, Per Server S0154DW AEM for Managing Medium Servers Use-based OTC, Per Server S0154DJ AEM for Managing Small Servers Use-based OTC, Per Server
AEM for Linux on System, z V4.1 (5648-AEZ) - S0154DP
Orderable Supply ID Language Distribution medium S015C43 US English DVD
AEM for Linux on System, z V4.1 (5648-AEZ) - S0154DW
Orderable Supply ID Language Distribution medium S015C42 US English DVD
AEM for Linux on System, z V4.1 (5648-AEZ) - S0154DJ
Orderable Supply ID Language Distribution medium S015C41 US English DVD
Subscription and Support
To receive voice technical support via telephone during normal business hours (Support) and to receive future releases and versions (Subscription) at no additional charge, Subscription and Support (Maintenance) must be ordered.
The Subscription and Support (Maintenance) offering is purchased separately under the terms of the IBM International Agreement for Acquisition of Software Maintenance (Z125-601). This offering:
- Includes a reasonable amount of remote assistance via telephone, mail, facsimile (fax), or e-mail to address suspected IBM program defects, where available, during normal IBM business hours from Monday through Friday, except local holidays. Exceptions from normal IBM business hours are Severity 1 (high impact) problems. Support for high impact suspected IBM defects is available 24 hours a day, 7 days a week (Support).
- Entitles customers to future releases and versions during the term at no additional charge (Subscription). Note that the customer is not entitled to new products.
The quantity of Subscription and Support (Maintenance) licenses must be equal to the quantity of product licenses ordered. To order, specify the program number and the appropriate number of licenses for each of the applicable one-time charge feature numbers or Entitlement Identifiers.
When Subscription and Support (Maintenance) is ordered, the charges will renew automatically annually unless canceled by the customer.
Subscription and Support (Maintenance) annual support charges will be automatically added to your order. If you do not desire the Subscription and Support (Maintenance) license for AEM for Linux on System z V4.1, you must take specific action to decline this support.
Subscription and Support PID - 5648-PES
Entitlement License option/ Identifier Description Pricing metric S014NKB AEM for Managing Basic ASC, per Server SW S&S Large Servers S&S No charge, decline SW S&S S014NK9 AEM for Managing Basic ASC, per Server SW S&S Medium Servers S&S No charge, decline SW S&S S014NK8 AEM for Managing Basic ASC, per Server SW S&S Small Servers S&S No charge, decline SW S&S
AEM for Linux on System z, V4.1 (5648-PES) - S014NKB
Orderable Supply ID Language Distribution medium S014NSD US English DVD
AEM for Linux on System z, V4.1 (5648-PES) - S014NK9
Orderable Supply ID Language Distribution medium S014NS9 US English DVD
AEM for Linux on System z, V4.1 (5648-PES) - S014NK8
Orderable Supply ID Language Distribution medium S014NSC US English DVD
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|Terms and conditions|
The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage® Agreement, and IBM Agreement for Acquisition of Software Maintenance.
IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.
Agreement for Acquisition of Software Maintenance
The following agreement applies for Software Subscription and Support (Software Maintenance) and does not require customer signatures: IBM Agreement for Acquisition of Software Maintenance (Z125-6011).
These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.
Additional Software Maintenance terms and conditions: The scope of Active Energy Manager V4.1 Subscription and Support (Software Maintenance) also includes support for the IBM Systems Director V6.1 management server on which the AEM application is running. With this extended coverage, clients gain greater value from their AEM software environment and are assured that they have support for AEM and the prerequisite IBM Systems Director management server environment. This offering does not include support for IBM Systems Director V6.1 on servers being managed by Active Energy Manager. Subscription and Support (Software Maintenance) for additional servers being managed by IBM Systems Director outside the scope of AEM is available for IBM System z via 5648-DRS.
License Information form number
The program's License Information will be available for review on the CD included with your product.
Limited warranty applies
If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Authorization for use on home/portable computer
You may not copy and use this program on another computer without paying additional license fees.
Volume orders (IVO)
Passport Advantage applies
Software Subscription and Support (Software Maintenance) applies
No. For operating system software, the revised IBM Operational Support Services - SoftwareXcel offering will provide support for those operating systems and associated products that are not available with the Software Subscription and Support (Software Maintenance) offering.
This will ensure total support coverage for your enterprise needs, including IBM and selected non-IBM products. For complete lists of products supported under both the current and revised offering, visit
System i Software Maintenance applies
Variable charges apply
Educational allowance available
Yes. A 15% education allowance applies to qualified education institution customers.
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|IBM Electronic Services|
IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
To learn how Electronic Services can work for you, visit
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Information on charges is available at
Choose the option entitled Purchase/upgrade tools.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Extended support attachments
For current prices, contact your local IBM representative.
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To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.
Identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255) Fax: 800-2IBM-FAX (242-6329) Internet: email@example.com Mail: IBM Teleweb Customer Support ibm.com® Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1
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Note: Shipments will begin after the planned availability date.
IBM Systems Director Active Energy Manager, System x, POWER6, DS4000, DS6000, eServer and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.
IBM, System z, AIX, Tivoli, PartnerWorld, BladeCenter, System i, System p, System z9, zSeries, DPI, z/VM, WebSphere, Power Architecture, Passport Advantage and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
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Other company, product, and service names may be trademarks or service marks of others.
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
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