IBM Tivoli Business Service Manager V4.2, offers improved scalability, a common Tivoli user interface, integration with additional Tivoli products, and expanded z/OS support
IBM United States Software Announcement 208-278September 23, 2008
 ENUS208-278.PDF (149KB)
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At a glance
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| At a glance |
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IBM® Tivoli® Business Service Manager V4.2, available for and supporting both z/OS® and distributed systems, includes:
- Improved scalability, using separate computing and dashboard engines
- Common Tivoli GUI architecture for improved customer consumability
- Drag-and-drop screen capability for enhanced ease of use
- Expanded platforms support: Red Hat 5.0, SLES 10, AIX® V6.1, and Microsoft® Windows® 2008
- Government-mandated IP support for IPv6 single/dual stack
- Enhanced historical reporting with out-of-the-box reports
- IBM Tivoli Service Request Manager (TSRM) integration via Omnibus gateway support
- Enhanced IBM Tivoli Application Dependency Discovery Manager (TADDM) integration - feeding model data back into TADDM
- Enhanced z/OS support
- Event Pump for z/OS: z/OS, IMStm, DB2®, CICS®, SA/390, CA OPS/MVS
- Protection of return on investment (ROI) for lines of businesses and business units by leveraging not only availability, performance, and integrity information, but also business activity to determine true service health and business impact
- Reduced burden on Level 2 and 3 support by providing a single effective interface for service visibility and intelligence for both business and operational audiences
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
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| Overview |
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IBM Tivoli Business Service Manager V4.2 delivers technology for IT and business users to visualize and assure the health and performance of critical business services. It does this by integrating a logical representation of a business service model with status-affecting alerts raised against the underlying infrastructure that supports the model. Using the browser-based IBM Tivoli Business Service Manager dashboard, executives, line of business managers, service managers, and IT operators can then view how the business and enterprise is performing at a particular point in time or how it has performed over a given period of time. In this way, IBM Tivoli Business Service Manager delivers the real-time information that is needed in order to respond to alerts effectively and in line with business requirements, and optionally, to meet Service Level Agreements (SLAs).
With the size of today's large business enterprises, IBM Tivoli Business Service Manager helps improve scalability to support, represent, and manage the status and related attributes of very large business service models.
IBM Tivoli Business Service Manager V4.2 supports both IBM System ztm (z/OS) and distributed systems, and can help business and operations staff understand the complex relationships between business services and supporting technology. IBM Tivoli Business Service Manager, utilizing Tivoli Integrated Portal (TIP) user interface (UI), can give organizations advanced, real-time visualization of services and processes in a comprehensive service dependency model. IBM Tivoli Business Service Manager incorporates using the new Tivoli Event Pump for z/OS, CICS, DB2, IMS, and SA/390 events and IBM Tivoli Business Service Manager incorporates z/OS and distributed data from a broad array of IT resources and business support systems that contribute to defining a service. Examples include applications, mainframe and distributed systems, network devices, and business-related assets such as transactions, revenue, and incident records. This information is populated into a real-time, federated service model for automated impact analysis, root-cause analysis, and real-time service level monitoring.
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| Key prerequisites |
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Refer to the Hardware and software requirements section
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| Planned availability dates |
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- Distributed and z/OS product
- September 26, 2008: Electronic
- September 26, 2008: z/OS electronic and physical general availability
- October 17, 2008: Distributed media
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| Description |
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IBM Tivoli Business Service Manager is powerful, easy-to-use business service management software, designed to help any size enterprise, service provider, or government organization enable and successfully deliver against their service management objectives.
IBM Tivoli Business Service Manager delivers comprehensive service visibility, helping business and operational staff understand the link between the IT infrastructure and the business services they support, prioritize response to service problems based upon the business impact, as well as the cross-domain root cause, and effectively communicate targeted service intelligence to both business and operational audiences.
CIOs, Business Service Managers, line-of-business managers, and IT Operations Managers are some of the key personnel who will find value in IBM Tivoli Business Service Manager. These users of IBM Tivoli Business Service Manager will gain real-time visibility into the health of key business services, their service availability, and performance and integrity for their business services by defining key performance indicators (KPIs).
Implementing IBM Tivoli Business Service Manager lets you visualize KPIs such as transaction volumes, rates, completed or failed transactions, cash and revenue indicators, or number of open trouble tickets by business service. This visualization allows the IT teams to move to a proactive stance and are thus able to avoid critical events such as unplanned and unscheduled outages or loss of revenue caused by planned and unplanned changes to applications or systems.
Key to return on investment is the ability to reduce the duration of outages for key services and enhancing overall business responsiveness through prioritization of IT problems based on business impact.
IBM Tivoli Business Service Manager can provide IT operations with improved operational efficiency through automated cross-domain and top-down service-centric root cause analysis.
Accessibility by people with disabilities
A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
Value Unit-based pricing for System z products
Value Unit pricing for eligible IBM System z IBM International Program License Agreement (IPLA) programs enables a lower cost of incremental growth and enterprise aggregation. Each System z IPLA product with Value Unit pricing, has a single price per Value Unit and a conversion matrix, called Value Unit Exhibit, for converting from some designated measurement to Value Units. Most commonly, Millions of Service Units (MSUs) is the measurement designated by IBM to be converted to Value Units. Some other measurements are engines or messages. Since MSUs are the most common measurement, that measurement will be used for the remainder of this description.
Value Unit pricing offers price benefits for you. For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Each of the various Value Unit Exhibits stipulate that the larger your required license capacity, the fewer Value Units per MSU you will need. Value Unit Exhibits are uniquely identified by a three digit code and referred to using the nomenclature VUExxx, where xxx is the three digit code.
Subsequent acquisitions of Value Unit priced programs offer additional price benefits. The quantity of each System z IPLA program that you have acquired is referred to as entitled license capacity. If you wish to grow your entitled license capacity for a System z IPLA program, the calculation to determine additional needed Value Units is based upon the number of Value Units already acquired.
For each System z IPLA program with Value Unit pricing, you should:
- Determine the required license capacity, in MSUs
- Aggregate the MSUs across the enterprise
- Convert the total MSUs to Value Units, using the applicable Value Unit Exhibit
- Multiply the price per Value Unit by the total number of Value Units to determine the total cost
To simplify conversion from the designated measurement to Value Units or vice-versa, use the Value Unit Converter Tool. For additional information or to obtain a copy of the Value Unit Converter Tool, visit the Value Unit Converter Tool Web site
Note that Value Units of a given product cannot be exchanged, interchanged, or aggregated with Value Units of another product.
To determine the required license capacity for the System z IPLA program you selected, refer to the Terms and conditions section.
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| Product positioning |
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IBM Tivoli Business Service Manager V4.2 supports both mainframe and distributed platforms, and is the foundation for Tivoli's business service management family. IBM Tivoli Business Service Manager collects and correlates data from virtually any data source, and allows the business to create service models using KPI status representing the business and the business impacts.
IBM Tivoli Business Service Manager tightly integrates with a large host of IBM Tivoli's products such as IBM Tivoli Enterprise Console®, OMNIbus, IBM Tivoli Composite Application Manager, IBM Tivoli Monitoring, OMEGAMON®, Netcool/Impact, IBM Tivoli Service Level Manager, IBM Tivoli Application Dependacy Discovery Manager, Change and Configuation Management Database, service desks, IBM Tivoli Service Request Manager, IBM Tivoli Workload Scheduler, Tivoli and Open Database Connectivities (ODBC), Tivoli Netcool® Service Quality Management Center, Service Management Center for z, and many third-party data sources using patented technology. IBM Tivoli Business Service Manager offers universal access to event, relevant business activity, and service definition details:
- Web services, including service oriented architecture (SOA), Javatm 2 Enterprise Edition (J2EE), and Microsoft .NET
- Legacy and custom applications, including mainframe applications and those developed in-house
- Third-party management applications, such as element management systems (EMS), network management systems (NMS), operational support systems (OSS), and business support systems (BSS)
- Databases, such as IBM DB2, Oracle, Microsoft SQL, Sybase, Postgres, MySQL, and any other structured query language (SQL) database
- Message middleware, including TIBCO, Java Message Service (JMS), and Extensible Markup Language (XML)
- Resource planning and relationship management applications
By processing and analyzing this broad mix of availability, performance, security, and business data, the software helps you manage potential threats to your critical business services and processes.
IBM Tivoli Business Service Manager directly supports Autonomic Computing by providing real-time insight into the availability, performance, and integrity of e-business infrastructure, as well as the critical business services and processes that facilitate day-to-day business operations. The real-time service visibility and intelligence provided by IBM Tivoli Business Service Manager allows business and operations staff to proactively detect, analyze, and respond to IT problems before they impact the business bottom line. Further, advanced autonomic capabilities, such as service model auto-population, dynamic tracking of key performance indicators, and robust integration with IBM and third-party products, dramatically reduces the burden on operations staff, therefore reducing operations costs.
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).
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| Product identification number |
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IBM Tivoli Business Service Manager for z/OS V4.2
Subscription and
Program PID number Support PID number
5698-A99 5698-S37
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| Program number |
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Program Program number VRM name 5724-C51 4.2 IBM Tivoli Business Service Manager 5698-A99 4.2 IBM Tivoli Business Service Manager for z/OS
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| Education support |
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Comprehensive education for IBM Tivoli products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.
For additional information, visit
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| Offering Information |
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Product information is available via the Offering Information Web site
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| Publications |
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The following hardcopy publication is shipped with the basic machine-readable material for IBM Tivoli Business Service Manager, V4.2:
Title Order number IBM Tivoli z/OS Discovery Library Adapter GI11-8163 Program Directory IBM Tivoli Business Service Manager for z/OS GI11-8613 Program Directory
The publication listed below will be available in English on a Quick Start CD-ROM and can be downloaded from the following Web site on the general availability date. Translated copies in selected languages will be available for download within 60 days of the general availability date.
Title Order number IBM Tivoli Business Service Manager GI11-8928 QuickStart Guide
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge, where IBM does business.
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| Technical information |
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Specified operating environment
Hardware and software requirements
Operating
Vendor system Architecture Version Virtual
Sun Microsystems Solaris 8 Sun Sparc 32-bit 4.1.1
Solaris 9 Sun Sparc 32-bit 4.1.1, 4.2
Solaris 10 Sun Sparc 32/64 bit 4.1.1, 4.2 Zones
IBM AIX 5Ltm V5.2 PA-RISC 2 bit 4.1.1
AIX 5L V5.3 PA-RISC 32/64 bit 4.1.1, 4.2
AIX 6L V6.1 PA-RISC 32/64 bit 4.2
HP HPUX 11iV3 PA-RISC 32 bit 4.1.1, 4.2
Red Hat Linux® 3.0(AS) Intel® x86 32 bit 4.1.1
Linux 4.0(AS) Intel x86/IA/PPC 32 bit 4.1.1, 4.2 VMWare
Linux 5.0(AS) Intel x86/IA.PPC 4.2 VMWare
32/64 bit
Linux 5.0(AS) System z 31/64 bit 4.2 VMWare
Novell SLES 9 Intel x86/IA/PPC 32 bit 4.1.1, 4.2 VMWare
SLES 10 Intel x86/IA/PPC 32/ 4.1.1, 4.2 VMWare
64 bit
SLES 10 System z 31/64 bit 4.2
Microsoft Windows 2003 Intel x86 32 bit 4.1.1, 4.2 VMWare
Server
Windows Vista Intel x86 32 bit 4.1.1, 4.2
(Client only)
Windows XP Intel x86 32 bit 4.1.1, 4.2 WMWare
Professional
(Client only)
Windows 2008 Intel x86 32/64 bit 4.2
Server
Browser support:
- Microsoft Internet Explorer 6.x, 7.x
- Mozilla/Firefox 2.0x
- Java 1.5 or 1.6 required
Current 64-bit platform support is running in 32-bit emulation mode.
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Planning information
Direct customer support
For the z/OS direct customer support is provided by IBM Operational Support Services - SoftwareXcel. This fee service enhances your productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services - SoftwareXcel helps answer questions pertaining to usage and suspected software defects for eligible products.
Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU (426-4968).
For technical support or assistance, contact your IBM representative or visit
Packaging
IBM Tivoli Business Service Manager V4.2 for the distributed environment is distributed with:
- International Program License Agreement (Z125-3301)
- License Information document number (L-JEGN-7GJN2E)
- CD-ROM
- Publications (refer to the Publications section)
IBM Tivoli Business Service Manager for z/OS V4.2 for the z/OS environment is distributed with:
- International Program License Agreement (Z125-3301)
- License information document (GC23-5284)
- 3480 tape cartridge
- Publications (refer to the Publications section)
This program, when downloaded from a Web site, contains the applicable IBM license agreement, and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.
Security, auditability, and control
IBM Tivoli Business Service Manager uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
Software Services
IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.
To learn more about IBM Software Services or to contact a Software Services sales specialist, visit
IBM Tivoli Enhanced Value-Based Pricing
Tivoli software products are priced using Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach -- whereby price is determined by what is managed rather than the number and type of product components installed.
For example, all servers monitored with Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.
Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of Tivoli software can be altered, as needed, without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).
Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the Tivoli application to help correlate price to value while offering a simple solution.
For servers with physical or logical (sometimes called virtual) partitions, entitlements are required for all installed and activated processors on the server. For each Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster.
Enhanced Value-Based Pricing recognizes the convergence of RISC and UNIX® and Microsoft Windows and Intel technologies, in order to simplify the customer'topicensing requirements, and to provide a smoother, more scalable model. Pricing and licensing do not differentiate between non-System z server platforms or operating systems. For some products, this platform neutrality extends to System z and other host servers as well.
IBM Tivoli Enhanced Value-Based Pricing terminology definitions
Client device or client
A client device is a computing device that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk side computers, technical workstations, appliances, automated teller machines, point-of-sale terminals, tills and cash registers, and kiosks.
Engine
An engine is also referred to as a central processor (CP) or processor. Engines for traditional workloads are called General Purpose CPs. Engines for Linux workloads are called Integrated Facility for Linux (IFL) engines or Linux-only engines. Engines for Coupling Facility workloads are called ICF engines.
Enterprise
An enterprise is a person or single entity and those subsidiaries with more than 50 percent ownership.
IBM Integrated Facility for Linux (IFL)
This optional facility enables additional processing capacity exclusively for Linux workload, with no effect on the model designation of a System z or OS/390® server. Consequently, executing Linux workload on the IBM IFL will not, in most cases, result in any increased IBM software charges for z/OS, OS/390, VM, VSE, or TPF operating systems and applications. There is, as indicated, a charge associated with the IFL, and there may also be a charge for applications which run on the IFL.
The IFL may be dedicated to a single Linux-mode logical partition or it may be shared by multiple Linux-mode logical partitions. Installations should note that the Linux workspace enabled by this facility will not support any of the traditional S/390® operating systems (OS/390, TPF, VSE, or VM). Only Linux applications or Linux operating in conjunction with the Virtual Image Facility, an environment that operates within a logical partition or in native S/390 mode and provides the capability to create multiple Linux images, are supported by IBM S/390 IFL.
Managed processor (charging under full capacity in the managed environment)
Managed processor charges are based on the active processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors which require PoEs are defined in the License Information's program-unique terms.
Notes:
- IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
- Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
- The program may not run on some or all of the processors for which PoEs are required by the program's valuation method.
- In the System z IFL environment, each IFL engine is considered a single physical processor.
- Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
- Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blades with which the program is affiliated.
- Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage® Web site
Millions of Service Units (MSUs)
MSU is defined as millions of CPU service units per hour, which is the measure of capacity used to describe the computing power of the hardware processors on which S/390 or System z software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).
For more detailed information about System z software pricing, visit
Network node or node
Network nodes include routers, switches, hubs, and bridges that contain a network management agent. A single network node may contain any number of interfaces or ports.
Port
A port is the physical connection between a device and the network.
Processor (per processor charging under full capacity)
In full capacity charging, PoEs must be acquired for all activated processors (available for use) that are on the server where the program or a component of the program is run.
Notes:
- IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
- Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
- In the System z IFL environment, each IFL engine is considered a single physical processor.
- Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
- Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blade on which the program is run.
- When a server is shipped with six processors, but two of them are inactive, four processors are active for the customer.
- Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor value unit conversion table on the Passport Advantage Web site
Resource Value Unit
Resource Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Refer to the Value Units definition.
Server
A server is a computer system that executes requested procedures, commands, or applications to one or more user or client devices over a network. A PoE must be obtained for each server on which the program or a component of the program is run or for each server managed by the program. Where blade technology is employed, each blade is considered a separate server.
Standby or backup systems
For programs running or resident on backup machines, IBM defines three types of situations: cold, warm and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.
As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes.
Cold: A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.
Warm: A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.
Hot: A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.
Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.
In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files, or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.
Terabyte (T/TB)
1 TB of managed storage = 2 to the power of 40 bytes = 1,099,511,627,776 bytes, trillion bytes.
Tivoli Management Points
A Tivoli Management Point is a metric used to compute license quantities and is program specific.
Value Units
A Value Unit is a pricing charge metric for program license entitlements, which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurements are processor cores and MSUs. However, for select programs, there are other designated measurements such as servers, users, client devices, and messages. The number of Value Unit entitlements required for your specific implementation of the given program must be obtained from a conversion table associated with the program. You must obtain a PoE for the appropriate number of Value Unit entitlements for your implementation. The Value Unit entitlements of a given program cannot be exchanged, interchanged, or aggregated with Value Unit entitlements of another program. Whenever the designated measurement is a processor core, not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor value unit conversion table on the Passport Advantage Web site
Product and licensing Web sites
A complete list of IBM Tivoli products is available at
IBM Tivoli product licensing documents are available at
Passport Advantage
Through the Passport Advantage Agreement, you may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total Passport Advantage points value of the applicable acquisitions. Passport Advantage points are only used for calculating the Entitled Passport Advantage discount.
To determine the required IBM Tivoli product configuration under Passport Advantage, the IBM Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.
Use the following two-step process to determine the total Passport Advantage points value:
- Analyze your environment to determine the number of charge units for a product. The quantity of each product's part numbers to be ordered is determine by that analysis.
- Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each IBM Tivoli product part number. The Passport Advantage point value for the applicable part number, multiplied by the quantity for that part number, will determine the Passport Advantage points for that IBM Tivoli product part number. The sum of these Passport Advantage points determines the Passport Advantage point value of the applicable IBM Tivoli product authorizations which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total Passport Advantage points value.
The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.
Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.
For additional information on Passport Advantage, refer to the following
The following Passport Advantage part number categories may be orderable:
- License and Software Maintenance 12 Months - This is the product authorization with maintenance to the first anniversary date.
- Annual Software Maintenance Renewal - This is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
- Software Maintenance Reinstatement 12 months - This is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
- Media packs - These are the physical media, such as CD-ROMs, that deliver the product's code.
- Documentation packs - These contain printed documentation such as the User's Guide and Release Notes.
Passport Advantage for distributed products
Through the Passport Advantage Agreement, you may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total Passport Advantage points value of the applicable acquisitions. Passport Advantage points are only used for calculating the Entitled Passport Advantage discount.
To determine the required IBM Tivoli product configuration under Passport Advantage, the IBM Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.
Use the following two-step process to determine the total Passport Advantage points value:
- Analyze your environment to determine the number of charge units for a product. The quantity of each product's part numbers to be ordered is determine by that analysis.
- Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each IBM Tivoli product part number. The Passport Advantage point value for the applicable part number, multiplied by the quantity for that part number, will determine the Passport Advantage points for that IBM Tivoli product part number. The sum of these Passport Advantage points determines the Passport Advantage point value of the applicable IBM Tivoli product authorizations which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total Passport Advantage points value.
The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.
Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.
For additional information on Passport Advantage, refer to the following
The following Passport Advantage part number categories may be orderable:
- License and Software Maintenance 12 Months - This is the product authorization with maintenance to the first anniversary date.
- Annual Software Maintenance Renewal - This is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
- Software Maintenance Reinstatement 12 months - This is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
- Media packs - These are the physical media, such as CD-ROMs, that deliver the product's code.
- Documentation packs - These contain printed documentation such as the User's Guide and Release Notes.
Pricing examples
References to processor-based licensing do not represent the actual number of entitlements required. Entitlement requirements are Value Unit based, with the exception of IBM Tivoli Storage Manager. Processors referenced in these examples represent the designated measurement on which the required number of Value Unit entitlements will be calculated. The number of Value Units required per processor will depend on the processor type. For more information, refer to the Value Unit definition in the IBM Tivoli Enhanced Value-Based Pricing terminology definitions. To determine the number of Value Unit entitlements required per processor, refer to the processor Value Unit conversion table on the Passport Advantage Web site
References to all other non-processor-based metrics do represent the actual number of entitlements required, unless other designated measurements are referenced or unless otherwise specified.
Pricing example for IBM Tivoli Business Service Manager distributed product
IBM Tivoli Business Service Manager is priced per install and per tier RVU (Resource Value Unit). Each physical site is considered a single install of Tivoli Business Services Manager.
Base per install - per physical site, production, hot standby, non-production are each considered a single install. The number of base per install components required are the same regardless of how many components of the bundle are being licensed.
RVU per tier is described below. Volume scaling is applied to tiers as indicated below per specific VUE (Volume Unit Exhibit).
Tier 1 devices per Resource Value Unit - The following probes or devices are considered Tier 1. The number of Resource Value Units required is based on VUE002 Table B below.
This is counted by the number of end devices monitored via:
- SNMP traps
- Syslog messages
- Syslogd messages
- BMC Patrol per processor
- TL1
- Ping
- ISS SiteProtectortm
And the number of:
- Oracle Tables monitored
- HTTPD Common Log Format monitored
- HTTPD Server Error Log monitored
- Windows log files monitored
- Cisco PIX monitored
- Cisco SDEE monitored
- Checkpoint Firewall-1 monitored
- Cisco ACS monitored (each instance of Cicso ACS counts as 20 RVUs)
- IBM Tivoli Monitoring managed processor monitored
- IBM Tivoli Enterprise Console managed processor monitored (where these are not consolidated via a TEC server)
- Devices integrated via the EIF Probe per managed processor monitored
Tier 2 Devices per Resource Value Unit - The following probes or devices are considered Tier 2. The number of Resource Value Units required is based on VUE002 Table B below.
This is counted by the number of managed devices from the following list:
- Pulsepoint
- RADIUS
- Siemens DCO
- Ericsson AXE 10 per Class 5 Voice Switch
- Nortel DMS per Class 5 Voice Switch
- Alcatel DSC Dex per Class 5 Voice Switch
- Marconi System X per Class 5 Voice Switch
- Avaya Definity G3 per switch
- Lucent ECP
- Lucent 5ESS - Class 5 Voice Switch
- Ericsson ACP 1000
- Arcom Environmental Monitoring System
- Comverse
- Nortel DMS 10
- Nortel Meridian
- Alcatel MT20
- N.E.T. Promina
- Ericsson MD110
- Hewlett Packard OpenView NNM
- IBM NetView/6000
- DEC VAX Operator Communication Facility
- Oracle
- Enterprise SNMP EMS
- Polycenter Watchdog
- Sun Solstice Enterprise Manager
- Freshwater Sitescope
- Sun SunNet Manager
- Castlerock SNMPC
- Aprisma Spectrum
- Sun ManagementCenter
- Compaq Tandem
- CA Unicenter TNG
- Hewlett Packard Vantage Point Operations
- Microsoft Operations Manager (MOM)
- Microsoft System Center for Operations 2007 ( SCOM 2007)
- CFS Building Management
- CMS400
- FDF Server - Single Connection
- N.E.T. IDNX
- Hewlett Packard IT/Operations Center
- Siemens Landis and Staefa
- Open NerveCenter
- N.E.T. Open/5000
- Netlabs (DiMONS 2G)
- Nortel Multi-service Data Manager
And by the number of:
- E-mail systems
- Sockets
- Executable programs
- FIFO queues
- Stdin feeds
- Log files monitored
- RoboMon Element Manager
- TEC (AIX/HP/Solaris) Oracle
- Tivoli Enterprise Console (TEC ODBC)
And by the number of databases managed using:
- ODBC
- Informix®
This is counted by the number of connections to the managed devices in the following list:
- Nokia NMS100
- Nortel BSSM
- Nortel TN-MS EC1 Element Controller for TN-1X
- Nortel SB OSSI
- Nortel Universal Signalling Point (USP)
- Nortel BB STP
- Octel Voice Message Switch
- Okeford
- Telco Research ORBi-TEL
- Oryx EMS for Exel Switches
- Ascom PANMAN
- Dantel PointMaster
- Ion Networks Sentinel 2000
- Servelec
- Marconi ServiceOn Access
- Siemens EWSD Logfile
- SNM-OS probe
- Siemens TNMS (SNMP)
- Siemens HMS (rs232)
- Airspan Sitespan
- ECI/Telematics
- Ascom TimePlex TimeView/2000
- Ericsson Xmate
- PDS Snyder
- SNMP Telecom EMS
- Huawei T2000 MML
- Lucent ITM-SC
- Alcatel S12
- Nortel EV-DO
- NORTEL IEMS
- Motorola OMC-R (Iden)
- ADAM NOMS
- Lucent Agile ATM
- Alcatel 1000 E10/OCB-283
- Alcatel OMC-R (Terminal Server Connection)
- Alcatel OMC-S
- Telstra AMS
- Cisco CEMF
- Ascom CLOG
- DAWCOM
- Nortel Digital Fault Management (DFMS)
- Tekelec Eagle STP
- ECI/eNM
- Nortel EIF
- Marconi EMOS
- Fujitsu FENS
- FLEXR
- Inet Geoprobe
- Glenayre VMS
- Hughes
- KBU Fivemere
- Fibermux LightWatch
- Lucent ITM-NM/OMS
- ADC Metrica NPR
- NewNet SMS
- NICAD
- Tellabs 2100
- Alcatel NMC 1300
- Tandem SCP
- Lucent OTAF/SDHLR
- Telcordia ISCP-DRS-SPACE
- Alcatel AWS
- Lucent NFM
- Fujitsu Netsmart
- Lucent Wireless ASCII
- Telcordia Wireless ASCII
- Tekelec LSMS
- Prognosis
- Nortel MG9000
- Nortel PTM
- Marconi ServiceOn Data
- Ericsson BNSI
- Siemens TNMS (CORBA)
- Motorola OMC-R (3GPP)
- Huawei T2000 CORBA
- Huawei N2000 CORBA
- Cisco CTM (CORBA)
- NEC Director (CORBA)
- ECI Lightsoft CORBA
- Fujitsu ICS Probe
- Lucent Wavestar SNMS
- Marconi MV38/PSB MNR
- Lucent OMC (CORBA)
- Ciena On Center
- Lucent JMTE (CORBA)
- Alcatel OS-OS
- Nokia Netact/NMS2000
- Nokia NetAct for Broadband
- Nortel EAI
- Nortel Magellan NMS
- Tellabs 8000/8100
- Alcatel 5620 SAM
- Marconi MV36/PFM
- Nortel MDM
- Alcatel 5620 Logfile
- Nortel Preside Wireless (3GPP)
- Nortel CDMA Element Management System ( CEMS )
- Nortel CDMA Element Manager ( CNM )
- Ericsson 3GPP (OSS-RC/RANOS/CNOS)
- Nokia NetAct for Wireless (3GPP)
- Alcatel OMC-R (3GPP)
- Siemens Switch/Radio/@vantage Commander (CORBA)
- Alcatel 5620 NM CORBA
- Ericsson RANOS (3GPP)
- Nortel OMC-R (Q3)
- Alcatel OMC-R (Q3 Interface)
- Alcatel SMC 1360
- Motorola OMC-R (Q3 Interface)
- Siemens RadioCommander (Q3 Interface)
- Siemens SwitchCommander (Q3 interface)
VUE 002 Table B From quantity To quantity Factor 0 10 1.00 11 100 0.90 101 250 0.80 251 500 0.65 501 or more 0.45
Customer's environment consists of 3,000 Tier 1 devices and 20 Tier 2 devices as outlined in the metric descriptions above. The customer will need to entitle their 3,000 Tier 1 devices and their 20 Tier 2 devices.
Net Resource
Value Units
Chargeable Quantity in required,
Component customer quantity of part
metric environment numbers to order
Tier 1 devices 3,000 1,499*
Tier 2 devices 20 19**
* Using VUE002 Table B, customer requires 1,499 RVUs to entitle their 3,000 Tier 1 devices. The quantity to order is 1,499 Resource Value Units. The first 10 are at a factor of 1.0, the next 90 at a factor of .9, the next 150 at a factor of .8, the next 250 at a factor of .65, and the final 2,500 at a factor of .45.
** Using VUE002 Table B customer requires 19 Resource Value Units to entitle their 20 Tier 2 devices. The quantity to order is 19 Resource Value Units. The first 10 at a factor of 1.0 and the next 10 at a factor of .9.
Pricing example for IBM Tivoli Business Service Manager V4.2 - Host z/OS platform
One 1,500 MSU System z server.
All products in this example employ Value Unit slope VUE020 (VUE = Value Unit Exhibit). If the customer has installed 1,500 MSUs, the applicable number of Value Units will be:
|----------------------+---------------+----------------| | | Value Units/ | | | MSUs | MSU | Value Units | |----------------------+---------------+----------------| | Base 3 | 1.00 | 3.00 | |----------------------+---------------+----------------| | Tier A 42 | .15 | 6.30 | |----------------------+---------------+----------------| | Tier B 130 | .08 | 10.40 | |---------------------------------+---------------+-----| | Tier C 140 | .04 | 5.60 | |---------------------------------+---------------+-----| | Tier D 1,185 | .03 | 35.55 | |---------------------------------+---------------+-----| | Total 1,500 | | 60.85 | |----------------------+---------------+----------------|
When calculating the total number of Value Units, the sum is rounded up to the next integer, so the customer will need to license 61 Value Units in this example.
Value Units for non MSU-based S/390 processors:
|-------------------------------------------| |----------------------+--------------------| | | | | System | Value Units/System | |----------------------+--------------------| | MP3000 H30 | 3 | |----------------------+--------------------| | MP3000 H50 | 4 | |----------------------+--------------------| | MP3000 H70 | 6 | |----------------------+--------------------| | ESL models | 1 | |-------------------------------------------| |-------------------------------------------|
Value Units for IBM 9672 processors are based upon the full capacity of these systems. This is applicable to all System z systems measured on MSU capacity. Information on MSU capacities can be found in the 'IBM System/370tm, System/390®, and System z Machine Exhibit', Z125-3901.
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| Terms and conditions |
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
Terms and conditions for distributed products
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Licensing
IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.
This software license includes Software Subscription and Support (also referred to as Software Maintenance).
Agreement for Acquisition of Software Maintenance
The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) agreement applies for subscription and support (also referred to as Software Maintenance) and does not require customer signatures.
These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.
License Information form number: L-JEGN-7GJN2E
The program's License Information will be available for review on the IBM Software License Agreement Web site
Limited warranty applies
Yes
Limited warranty
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Program technical support
Technical support of a program product will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect.
Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
Money-back guarantee
If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Authorization for use on home/portable computer
You may not copy and use this program on another computer without paying additional license fees.
Other terms
Volume orders (IVO)
No
IBM International Passport Advantage Agreement
Passport Advantage applies
Yes, and through the Passport Advantage Web site at
Software Subscription and Support (Software Maintenance) applies
Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support (Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.
While your Software Subscription and Support (Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at
Software Subscription and Support (Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.
For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at
Variable charges apply
Yes
Educational allowance available
Not applicable.
Terms and Conditions for host products
Licensing
IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use.
Agreement for Acquisition of Software Maintenance
The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) agreement applies for subscription and support and does not require customer signatures.
These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.
IBM System z Operational Support Services - SoftwareXcel is an option if you desire added services.
License Information form number
- GC23-6520 - IBM Tivoli Discovery Library Adapter for z/OS
- GC23-5284 - IBM Tivoli Business Service Manager for z/OS
The program's License Information will be available for review on the IBM Software License Agreement Web site
Limited warranty applies
Yes
Limited warranty
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Program technical support
Technical support of a program product will be available for a minimum of five years from the general availability date, as long as your Subscription and Support is in effect.
Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Subscription and Support is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Subscription and Support also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
Money-back guarantee
If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Authorization for use on home/portable computer
You may not copy and use this program on another computer without paying additional license fees.
Other terms
Volume orders (IVO)
No
IBM International Passport Advantage Agreement
Passport Advantage applies
No
Software Subscription and Support (Software Maintenance) applies
No
For operating system software, the revised IBM Operational Support Services - SoftwareXcel offering will provide support for those operating systems and associated products that are not available with the Software Subscription and Support (Software Maintenance) offering.
This will ensure total support coverage for your enterprise needs, including IBM and selected non-IBM products. For complete lists of products supported under both the current and revised offering, visit
IBM Operational Support Services - SoftwareXcel
Yes
System i Software Maintenance applies
No
Variable charges apply
Yes
Educational allowance available
Yes. A 15% education allowance applies to qualified education institution customers.
Sub-capacity terms and conditions for System z host products
For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Your required license capacity is based upon the following factors:
- The System z IPLA program you select.
- The applicable Value Unit Exhibit.
- The applicable terms.
- Whether your current mainframes are full capacity or sub-capacity.
For more information on the Value Unit Exhibit for the System z IPLA program you selected, refer to the Ordering information section.
Program Parent,
number Program name terms
5698-A99 IBM Tivoli Business Service Manager z/OS-based
for z/OS
Full-capacity mainframes
In cases where full capacity is applicable, the following terms apply.
Execution based, z/OS based, full machine based: The required capacity of a System z IPLA program with these terms equals the MSU-rated capacity of the machines where the System z IPLA program executes.
For more information on mainframe MSU-rated capacities, visit
Reference based: The required license capacity of a System z IPLA program with these terms equals the license capacity of the applicable monthly license charge (MLC) program. This MLC program is called the parent program.
Sub-capacity mainframes
In cases where sub-capacity is applicable, the following terms apply.
Execution based: The required capacity of a System z IPLA sub-capacity program with these terms equals the capacity of the LPARs where the System z IPLA program executes.
z/OS based: The required license capacity of a System z IPLA program with these terms equals the license capacity of z/OS on the machines where the System z IPLA program executes.
Reference based: The required license capacity of a System z IPLA program with these terms equals the license capacity of the applicable monthly license charge (MLC) program. This MLC program is called the parent program.
Full machine based: The required license capacity of a System z IPLA program with full machine based terms equals the MSU-rated capacity of the machines where the System z IPLA program executes.
For more information on mainframe MSU-rated capacities, refer to The IBM System z Machines Exhibit, Z125-3901, or visit the Mainframes section of the System z Exhibits Web site
For more information on sub-capacity System z IPLA terms and conditions, refer to Software Announcement 204-184, dated August 10, 2004.
For additional information for products with reference-based terms, System z IPLA sub-capacity programs with reference-based terms adds value to the parent program across the environment, regardless of where in the environment the System z IPLA program executes.
An environment is defined as either a single or stand-alone machine or a qualified Parallel Sysplex®. You may have one or more different environments across the enterprise. To determine the required license capacity for each System z IPLA program with referenced-based terms, each environment should be assessed separately.
When a System z IPLA sub-capacity program with reference-based terms is used in a qualified Parallel Sysplex environment, the required license capacity of the System z IPLA program must equal with the license capacity of the parent program across the Parallel Sysplex. Qualified Parallel Sysplex refers to one:
- That meets the criteria defined in Hardware Announcement 198-001, dated January 13, 1998
- Where MLC pricing is aggregated across the sysplex
Sub-capacity eligibility
To be eligible for sub-capacity charging on select System z IPLA programs, you must first implement and comply with all terms of either sub-capacity Workload License Charges (WLC) or sub-capacity Entry Workload License Charges (EWLC). To implement sub-capacity WLC or EWLC, a machine must be System z (or equivalent). On that machine:
- All instances of the OS/390 operating system must be migrated to the z/OS operating systems.
- Any licenses for the OS/390 operating system must be discontinued.
- All instances of the z/OS operating systems must be running in z/Architecture® (64-bit) mode.
For that machine, you must create and submit a Sub-Capacity Report to IBM each month. Sub-Capacity Reports must be generated using the Sub-Capacity Reporting Tool (SCRT). For additional information or to obtain a copy of SCRT, visit the System z Software Pricing Web site
You must comply with all of the terms of the WLC or EWLC offering, whichever is applicable:
- The complete terms and conditions of sub-capacity WLC are defined in the IBM Customer Agreement - Attachment for System z Workload License Charges (Z125-6516).
- The complete terms and conditions for sub-capacity EWLC are defined in the IBM Customer Agreement - Attachment for IBM System z 890 and 800 License Charges (Z125-6587).
Additionally, you must sign and comply with the terms and conditions specified in the amendment to the IPLA contract - Amendment for IBM System z9® and System z Programs Sub-Capacity Pricing (Z125-6929). Once the amendment is signed, the terms in the amendment replace any and all previous System z IPLA sub-capacity terms and conditions.
Sub-capacity utilization determination for System z host products
Sub-capacity utilization is determined based on the utilization of an eligible operating system and machine (for example, z/OS running in z/Architecture (64 bit) mode on a System z (or equivalent) server).
On/Off CoD for the z/OS host product
To be eligible for On/Off CoD pricing, you must be enabled for temporary capacity on the corresponding hardware, and the required contract, Attachment for Customer Initiated Upgrade and IBM eServertm On/Off Capacity on Demand - Software (Z125-6611) must be signed prior to use.
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| IBM Electronic Services |
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agenttm is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
To learn how Electronic Services can work for you, visit
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| Prices |
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Information on charges is available at Web site
In the Electronic tools category, select the option for Purchase/upgrade tools.
Passport Advantage for the distributed product
For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at
Business Partner information
If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
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| Order now |
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To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.
Identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
IMS, System z, AIX 5L, SiteProtector, System/370, eServer and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.
IBM, Tivoli, z/OS, AIX, DB2, CICS, Tivoli Enterprise Console, OMEGAMON, Netcool, PartnerWorld, OS/390, S/390, Passport Advantage, Informix, System/390, Parallel Sysplex, z/Architecture, System z9 and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.
Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
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