IBM System Storage SAN Volume Controller Software V4.3.0 introduces space-efficient VDisks and VDisk mirroringIBM United States Software Announcement 208-114
May 13, 2008
(Corrected on June 6, 2008)
|At a glance|
Are your storage requirements growing too fast? Are the costs of managing this growth taking more and more of your IT budget? The IBM System Storage Open Software Family can help solve these problems and get you started toward an on demand storage environment. The IBM System Storage SAN Volume Controller is designed to deliver the benefits of storage virtualization to make your storage environment more flexible. Version 4.3.0 enhances the offerings by:
- Supporting greater economy for the storage data center through use of space-efficient virtual disks (VDisks)
- Enabling higher storage availability to applications through use of VDisk mirroring capability
- Enhancing the host server interoperability with newly added host environments
- Extending scalability with an increase to 2,048 VDisks per I/O group
- Augmenting the heterogeneous storage environments supported with many of the latest storage controllers
For ordering, contact:
Your IBM representative or IBM Americas Call Centers at
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System Storage SAN Volume Controller Software in version 4.3.0 further extends its dynamic and high availability storage management capabilities with the introduction of space-efficient VDisks and VDisk mirroring functions.
Space-efficient VDisks add the capability to define virtual disk capacity that is separate from the physical disk capacity, and use only the physical disk capacity required to store the data.
VDisk mirroring offers a significant improvement for high availability SAN Volume Controller (SVC) configurations by providing the capability to have a VDisk supported by two sets of physical managed disks (MDisks) in different managed disk groups on different storage controllers.
SVC copy services are further enhanced by allowing FlashCopy® to be used with the new space-efficient VDisks to yield a space-efficient FlashCopy capability, which combines with the support for up to 256 FlashCopy targets to enable more frequent FlashCopy while improving physical disk usage.
This release of SAN Volume Controller software also provides enhanced network security by offering Internet Protocol V6 (IPv6) support, further demonstrating IBM's focus on industry standards.
SVC scalability is enhanced with the expansion to 2,048 VDisks per I/O group capability. This provides up to 8,192 VDisks for a full eight-node SVC cluster.
SVC interoperability now includes more 64-bit platforms and more clustered environments, including Windows® Server 2008 and HP-UX 11iV3.
For all the specific models and host environments supported, visit
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System Storage SAN Volume Controller Software V4.3 runs on the IBM 2145-8G4 Storage Engine hardware platform and on previous IBM hardware platforms 2145-8F4, 2145-8F2, and 2145-4F2.
New IBM SAN Volume Controller system orders co-require order of the System Storage Productivity Center, 2805-MC2.
|Planned availability dates|
- June 27, 2008: Version 4.3 upgrade code available for download by entitled AAS and Passport Advantage® customers
- July 11, 2008: Version 4.3 replaces Version 4.2.1 for new SAN Volume Controller system order fulfillment
- Physical media do not contain the SAN Volume Controller product code.
- AAS media feature 5809 under Product ID 5639-VC4, for the Software-only Master Console, will be withdrawn from AAS order availability effective August 15, 2008.
- Unless a current SAN Volume Controller Console or IBM System Storage Productivity Center is able to manage the new order, new site system orders of SAN Volume Controller with Version 4.3 require that the IBM System Storage Productivity Center, 2805-MC2, also be ordered via AAS, whether SVC Software V4.3 is ordered via AAS or Passport Advantage. Refer to the Software requirements and Ordering information sections.
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Source-only FlashCopy pricing
Effective May 13, 2008, when ordering FlashCopy features, only the total site capacities for the FlashCopy sources , versus both source and all targets as previously required, need to be licensed for configurations of the FlashCopy function, including Incremental FlashCopy, Multiple Target FlashCopy, and Cascaded FlashCopy. This statement includes the FlashCopy employed in space-efficient FlashCopy configurations introduced by this announcement. Customers with current, active FlashCopy authorizations can benefit directly, as their current total FlashCopy target capacity authorizations can be counted into the existing total of source capacity authorizations. In addition to the increase in available source capacity authorization this provides at no extra charge, current customers with Multiple Target FlashCopy may therefore also increase the number of FlashCopy targets without further additional target authorizations.
Benefits in this regard vary with the proportion of each type of FlashCopy relationship in use, due to the distribution of source and target authorizations indicated in the table below.
FlashCopy source-only requirement benefits
A = Source copy B, C = Target copies In these examples, copies A, B, and C are all the same virtual capacity. Authorization Authorization required required before after Authorization Example Case 5/13/2008 5/13/2008 benefit scope A>B A + B A only Double Single source, (100% more) Single target A->B and A->C A + B + C A only Triple (multi-target) (200% more) A->B->C A + B + C A + B 50% more (cascaded)
The above selected examples are indicative only and do not address all extensions of Multiple Target or Cascaded FlashCopy use, nor the use of VDisks as FlashCopy sources or targets, where related directory spaces and allocations may further affect these example ratios.
SAN Volume Controller space-efficient VDisks
IBM's release V4.3 for SAN Volume Controller software offers space-efficient VDisks. (This is also known as thin provisioning or over-allocation.) You can create VDisks that have virtual capacities, visible to the host system larger than the physical capacity available, with the ability to change both capacities dynamically. Monitoring and controlling the virtual capacity apart from the physical capacity gives greater flexibility to host applications by providing the administrator the capability to allocate virtual space for application future needs, while also allocating physical capacity based only on today's requirement.
VDisk mirroring provides a significant enhancement for highly available SVC storage configurations. It allows users to create a VDisk supported by two different managed disk groups (MDGs) on different storage controllers. This helps keep the VDisk available to applications in the event that either one of the MDGs goes offline.
Space-efficient FlashCopy is now available by using space-efficient VDisks in the FlashCopy relationship. There is great flexibility with space-efficient FlashCopy: Space-efficient VDisks can be intermixed with fully allocated VDisks as sources and targets, and Cascaded FlashCopy and Multiple Target FlashCopy also support space-efficient VDisks.
The benefit of space-efficient VDisks can be further exploited as IBM now notably expands the SVC FlashCopy usability with the increase of the number of targets to 256. These FlashCopy targets can be standard or space-efficient VDisks, and the FlashCopy operations can be set up as incremental or full copy operations.
Scalability is improved with an increase to 2,048 VDisks per I/O group. This doubles the number of VDisks previously allowed and opens up greater flexibility to configure more LUNs across more hosts in the SAN.
IBM SAN Volume Controller now supports many more customer heterogeneous data center environments with the addition of interoperability support for:
- Microsoft® Windows 2008, including Enterprise x64 Edition, SAN Boot, 32-bit support, and clustering
- Microsoft Windows 2008, Enterprise Edition for Itanium-based Systems, including SAN Boot
- Hewlett-Packard HP-UX 11i V3 for PARISC (and Itanium) systems, clustering with HP ServiceGuard
- Apple Mac OS X Server 10.5.x with ATTO Celerity 4Gb
- Pillar Axiom models 300 and 500
New Console package
The SAN Volume Controller Console will be replaced in this release by the IBM 2805-MC2 System Storage Productivity Center, on which the SAN Volume Controller Console software will reside.
Existing SAN Volume Controller installations with established consoles that have sufficient capacity may upgrade these via download from the SVC Support Web site to support current clusters that are migrated to V4.3.
Enhancements to CLI
The command-line interface (CLI) introduces some new functions for retrieving license information for the SAN Volume Controller as follows:
- The chlicense command -flash parameter has been updated to allow users to specify the licensed FlashCopy capacity for the cluster, in terabytes.
- The chlicense command -remote parameter has been updated to allow users to specify the licensed RemoteCopy capacity for the cluster, in terabytes.
- The chlicense command -virtualization parameter replaces the -size parameter and allows users to specify the licensed Managed Disk capacity for the cluster, in terabytes.
- The lslicense command has been updated to list the capacities used for the FlashCopy, RemoteCopy, and Virtual Disk features, in terabytes.
When any of the managed capacity utilizations reach 90% capacity, attempts to create or extend virtual disks, relationships, or mappings return a warning that the feature use is approaching 100% capacity. While users who exceed the currently licensed capacities are not prevented from performing any functions, a warning message is logged asking users to upgrade the license in accordance with actual use and the user agreement.
Accessibility by people with disabilities
A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
Section 508 of the U.S. Rehabilitation Act
IBM System Storage SAN Volume Controller Software V4 is capable, as of June 23, 2006, when used in
accordance with IBM's associated documentation, of satisfying the applicable requirements of Section
508 of the Rehabilitation Act provided that any assistive technology used with the product properly
interoperates with it.
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IBM System Storage SAN Volume Controller Software V4 is designed to help address the complexities and costs of managing SAN-based storage. It is designed so that it can be added to existing SANs and deliver its benefits to an increasingly broad customer environment. Global mirroring can increase customer value by expanding the disaster recovery capabilities of the SAN Volume Controller. The copy services enhancements included in Version 4.2 further increase customer value by providing more flexibility to customers in managing their environments.
The new space-efficient functions being introduced with Version 4.3 are designed to increase the
ability of SVC to improve storage utilization and help enable customers to make better use of their
storage. VDisk mirroring, also introduced with Version 4.3, is designed to help protect against
failure of disk systems or disk arrays.
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For IBM System Storage Productivity Center ordering information, refer to
- Hardware Announcement 108-317 , dated May 13, 2008.
- Solutions Announcement 707-043 , dated October 23, 2007.
- Hardware Announcement 107-609 , dated October 23, 2007.
- 207-263 , dated October 23, 2007.
For the previous IBM System Storage SAN Volume Controller Software V4.2.1 announcement, refer to Software Announcement 207-264 , dated October 23, 2007.
For the previous IBM System Storage SAN Volume Controller Software V4.2.0 announcement, refer to Software Announcement 207-205 , dated September 18, 2007.
For the previous IBM System Storage SAN Volume Controller Storage Engine announcement of 2145-8G4, refer to Hardware Announcement 107-296 , dated May 22, 2007.
For the previous IBM System Storage SAN Volume Controller Software V4.1 announcement, refer to Software Announcement 206-121 , dated May 23, 2006.
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).
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The following courses are available, and will incorporate Version 4.3 content:
- SAN Volume Controller Planning and Implementation (course code SN821)
- SAN Volume Controller Planning and Implementation Workshop (course code SN830)
The TotalStorage® Productivity Center Hands-on Workshop (course code SN856) also contains material specific to managing SAN Volume Controller storage configurations using TotalStorage Productivity Center for Disk and related tools.
More information is available at
Search on the course codes given above and on SN82G and SN83G.
IBM Global Services, IT Education Services, provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM IT Education Services Web site
Refer to the IBM IT Education Services Web site for information on course locations and availability dates.
Call IBM Global Services, IT Education Services at 800-IBM-TEACH
(426-8322) for catalogs, schedules, and enrollments.
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Product information is available via the Offering Information Web site
Also, visit the Passport Advantage® Web site
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The following hardcopy publications ship with new IBM System Storage SAN Volume Controller product orders.
Order Title number IBM System Storage SAN Volume Controller GC27-2132 Hardware Installation Guide IBM System Storage SAN Volume Controller GC26-7901 Service Guide IBM System Storage SAN Volume Controller SC23-6628 Software Installation and Configuration Guide IBM System Storage SAN Volume Controller GC26-7951 Read First file
The following publications can be ordered separately in hardcopy by using media feature 6146:
Order Title number IBM System Storage SAN Volume Controller GC27-2132 Hardware Installation Guide IBM System Storage SAN Volume Controller GC26-7901 Service Guide IBM System Storage SAN Volume Controller SC23-6628 Software Installation and Configuration Guide
The following publications can be downloaded in PDF format from the Web sites that follow this list.
Order Title number IBM System Storage SAN Volume Controller GC27-2132 Hardware Installation Guide IBM System Storage SAN Volume Controller GC26-7901 Service Guide IBM System Storage SAN Volume Controller SC23-6628 Software Installation and Configuration Guide IBM System Storage SAN Volume Controller SC26-7903 Command-Line Interface User's Guide IBM System Storage SAN Volume Controller GA32-0551 Planning Guide IBM System Storage SAN Volume Controller SC26-7904 CIM Agent Developer's Reference IBM System Storage SAN Volume Controller SC26-7905 Host Attachment Guide IBM System Storage Multipath Subsystem GC27-2164 Device Driver User's Guide
Additional copies of all publications are available on June 27, 2008. You can use the following options to order or download additional copies:
To view online information and link to a download site, visit the IBM SAN
Volume Controller Information Center
Refer to the descriptive paragraph below.
To order additional selected hardcopy publications for a fee or download
free PDF format publications, visit the IBM Publications Center Web site
Refer to the descriptive paragraph below.
To directly download publications in PDF format, visit the IBM product
support Web site
Call the Publications Support Group at 800-879-2755, and select option 1.
- Contact your IBM representative.
IBM SAN Volume Controller Information Center
The SAN Volume Controller Information Center is part of the IBM Systems Information Center, which provides you with a single information center where you can access product documentation for IBM systems hardware, operating systems, and server software. Through a consistent framework, you can find information and personalize your access. The IBM Systems Information Center is at
Choose the System Storage option in the left panel.
The IBM Publications Center
Hardcopies of selected SAN Volume Controller publications are available
for a fee from the IBM Publications Center, as well as free softcopy
publications. The Publications Center is a worldwide central repository
for IBM product publications and marketing material with a catalog of
70,000 items. Extensive search facilities are provided. Payment options
for orders are via credit card or customer number. A large number of
publications are available online in various file formats, and they can
all be downloaded free of charge.
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Specified operating environment
This program requires at least one pair of IBM System Storage SAN Volume Controller 2145-8G4, 2145-8F4, IBM TotalStorage 2145-8F2, or 2145-4F2 storage engines with dual uninterruptible power supplies, and a System Storage Productivity Center or SAN Volume Controller Console, for installation.
Current support summaries, including specific software, hardware, and firmware levels supported, are maintained at the SVC Support Web site
System Storage Productivity Center replaces the earlier form of master console for SAN Volume Controller.
All new SAN Volume Controller installations require the System Storage Productivity Center.
For existing SAN Volume Controller configurations being upgraded to SVC V4.3, the System Storage Productivity Center should be installed, if an existing SAN Volume Controller Console or System Storage Productivity Center is not able to support the SVC V4.3 configuration.
If the currently installed SAN Volume Controller Console is able to support the SVC 4.3 upgrade, console upgrade software to support SVC V4.3 is available for download on the SVC Support Web site.
For information on how to order System Storage Productivity Center, refer to Hardware Announcement 108-317 , dated May 13, 2008.
For further hardware requirements with new 2145-8G4 clusters, refer to Hardware Announcement 107-296 , dated May 22, 2007.
Either the System Storage Productivity Center or a SAN Volume Controller Console server with Windows® 2003 SP2 and the current upgrade for SAN Volume Controller Software V4.3 is required to support IPv6.
No other new software support requirements are introduced by SAN Volume Controller Software V4.3.
Refer to the Description section for new storage system and host environment support added by this announcement.
For all current storage systems and host environments supported, refer to the support Web site
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Companion products: The following services can be purchased with this product:
These services are designed to assist existing IBM SVC customers with planning, skills transfer, and upgrade of their IBM SAN Volume Controller cluster and master console software.
These services can include:
Conduct a remote planning session to:
- Review SVC configuration information
- Determine current version of SVC software
- Review host, disk storage, SVC cluster, and master console code requirements and prerequisites
- Define roles and responsibilities, identify tasks, and schedule the SVC software upgrade
Assigning an on-site IBM services specialist to:
- Upgrade the SVC cluster and master console software
- Provide an updated SVC installation record for the new software version
- Provide skills transfer to technical staff
For additional information or to request these services:
- Send an e-mail to firstname.lastname@example.org
- Visit the following Web site and click "Contact now" to submit your inquiry or request
Compatibility: IBM System Storage SAN Volume Controller Software V4.3 is backward compatible with all prior releases of IBM TotalStorage SAN Volume Controller. However, current SAN Volume Controller V1 or V2 installations must install Version 3 as a preparatory step to the installation of version 4.
For further information regarding currently supported environments and operating guidelines, visit the SAN Volume Controller Support Web site at
Limitations: This program (5639-VC4) operates on specified storage engine hardware only, currently defined by IBM 2145-8G4, 2145-8F4, 2145-8F2, and IBM 2145-4F2 storage engines. For hardware-associated limitations, refer to Hardware Announcement 107-296 , dated May 22, 2007.
For additional information, refer to "Usage restriction" in the Terms and conditions section of this announcement, and to the License Information document that is available on the IBM Software License Agreement Web site
Additional information on configuration limitations and configuration guidelines is further documented in the readme file accompanying the SAN Volume Controller Software V4, in furnished publications for this product, or under the Plan/Upgrade tab in the IBM System Storage SAN Volume Controller Restrictions document at
Planning considerations for the required IBM System Storage SAN Volume Controller Storage Engines apply. Refer to the announcements listed in the Reference information section and to the IBM System Storage SAN Volume Controller: Planning Guide, GA32-0551 .
Fee-based storage services are also available.
For details, refer to the IBM SAN Volume Controller (SVC) Software Upgrade Services section.
Also, attaching IBM TotalStorage Enterprise Storage Server, IBM TotalStorage or System Storage DS6000, or IBM TotalStorage or System Storage DS8000 series storage systems in conjunction with the SVC Solution requires consideration of individual establishment needs. This configuration can create a Logical Unit that is larger than a single RAID rank and also allows pooling of unused space into Logical Units within the SAN made visible through SAN Volume Controller Software. These are very positive potential advantages for storage efficiency and consolidated management; however, this configuration would also require that advanced copy services be performed through the SAN Volume Controller Software. In some cases, this may not be advantageous over performing these services at the ESS, DS6000, or DS8000 disk array level. Relative merits and trade-offs of attaching ESS, DS6000, or DS8000 under the SAN Volume Controller should be discussed with your IBM Consulting Services representative or Storage Services representative.
Customer responsibilities: Planning for and provision of the power and environmental support of the required IBM System Storage SAN Volume Controller, including its storage engines, is a customer responsibility.
Refer to the announcements listed in the Reference information section.
Planning considerations for IBM System Storage SAN Volume Controller are listed in the IBM System Storage SAN Volume Controller: Planning Guide , GA32-0551. Refer to the Publications section.
Service support for the customer-provided server host and its Windows operating system on which the Sofware-only Master Console Kit is installed is a customer responsibility.
Service support for the IBM System Storage Productivity Center software and host system on which it is installed is a customer responsibility (is separately ordered).
Customers with 5639-VC4 site licenses are responsible to combine the total terabytes managed for each function from individual SAN Volume Controller License Manager (cluster) reports to ensure they are within site license entitlement for each function.
Installability: Clusters with SAN Volume Controller Storage Software V3 can be converted to IBM System Storage SAN Volume Controller Software V4 via a concurrent codeload operation.
Customers running SAN Volume Controller V1 and V2 clusters must first acquire and install the SAN Volume Controller V3 code to enable installation of Version 4.
For current hardware-software interoperability dependencies and other product environment and configuration information, refer to the SAN Volume Controller product support Web site at
For current Version 1, Version 2, and Version 3 license conversion information, refer to the Ordering information section in the SAN Volume Controller Software V4.1 announcement. Refer to Software Announcement 206-121 , dated May 23, 2006.
Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and Technical Support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.
Packaging: New order packaging
IBM System Storage SAN Volume Controller Software V4, 5639-VC4, is preloaded on and shipped with the required IBM 2145 SAN Volume Controller Storage Engines.
License Information documents for SAN Volume Controller programs ship with the hardware on which they are preloaded. Preload feature number 5005 must be specified on all new orders of 5639-VC4 ordered in conjunction with IBM 2145-8G4 or 2145-8F4 hardware orders with hardware feature number 3001.
The following are shipped with each new IBM System Storage SAN Volume Controller order:
- IBM Agreement for Acquisition of Support and Addendum for Support, GI19-0246
- License Information for IBM System Storage SAN Volume Controller 4.3.0, GA32-0553
- License Information for IBM CIM Agent and Console for System Storage SAN Volume Controller 4.3.0, GA32-0552
- IBM System Storage SAN Volume Controller Read First file, GC26-7951
The paid invoice acts as proof of entitlement (PoE) for all orders of IBM SAN Volume Controller Software V4.
All associated media listed below are also shipped with the new hardware order. One media set per SAN Volume Controller cluster will be shipped.
Refer to the hardware announcements listed in the Reference information section for correlated hardware order features.
Subsequent media orders
Publications listed under feature 6146 can also be ordered separately or included when additional Virtualization capacity authorizations, FlashCopy®, or Metro/Global Mirror features are ordered subsequently to the original cluster software order.
For additional available publications, refer to the Publications section.
For assistance in placing orders with or without media features, contact your IBM representative.
Media feature number 6146 includes:
Media title Form number IBM System Storage SAN Volume Controller GC27-2132 Hardware Installation Guide (Hardcopy publication) IBM System Storage SAN Volume Controller GC26-7901 Service Guide (Hardcopy publication) IBM System Storage SAN Volume Controller SC23-6628 Software Installation and Configuration Guide (Hardcopy publication)
Publications are in English.
Passport Advantage customers should refer to the Ordering information section, and visit
Security, auditability, and control
The IBM SAN Volume Controller Software V4 user interface uses the security features of Microsoft® Windows 2000 Server Edition, or Microsoft Windows 2003, in conjunction with Web Secure Shell (SSH) and Secure Socket Layer (SSL) protocols and WebSphere®.
Use of supplementary antivirus software is recommended, but not required.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure experience of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.
To learn more about IBM Software Services or to contact a Software Services sales specialist, visit
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Product group: IBM Systems and Technology Group, Storage Systems Division Product Identifier Description (PID) IBM System Storage SAN Volume 5639-VC4 Controller Storage Software V4 per Terabyte with Cumulative Tiers Product category: Storage Virtualization
Part number or Program name PID number Charge metric IBM System Storage 5639-VC4 Per terabyte SAN Volume Controller Storage Software V4
Passport Advantage customer: Media pack entitlement details
No new Passport Advantage media pack will be generated for this product release. Read first information previously found in the media pack will be available with downloaded code updates from Passport Advantage.
The following media packs for prior releases remain available.
Media packs Part description number IBM System Storage SAN Volume Controller V4.2.0 BH03IML MP Eng/Jpn IBM System Storage SAN Volume Controller V4.1.0 BH031ML MP Eng/Jpn IBM TotalStorage SAN Volume Controller V3.1.0 BH02SML MP Eng/Jpn
Media pack information can be found on the Passport Advantage Web site
No new orderable SAN Volume Controller Software V4 features are added by this SVC V4.3 announcement; however, order information regarding the existing FlashCopy features is changed. The new space-efficient VDisk function is added as a part of the base code; capacity authorization for this function is provided by the existing SAN Volume Controller Base Virtualization features.
Currently entitled SAN Volume Controller customers who upgrade to Version 4.3 may use the space-efficient VDisk function at the same capacity as their current Base Virtualization authorization level, without further purchase.
Note: Orders for new SAN Volume Controller systems with customer-requested arrival date (CRAD) prior to July 11, 2008, will be shipped with SAN Volume Controller V4.2.1 software preloaded. SVC V4.3 software will be preloaded on all new SAN Volume Controller system orders shipped on or after July 11, 2008.
Software-only Master Console is replaced by the System Storage Productivity Center as the strategic and required console for new SAN Volume Controller installations.
A separate order for the System Storage Productivity Center, 2805-MC2, is required with new SVC orders, unless a previously installed SVC master console or SSPC is able to support the new SVC installation. For SSPC operation capacity recommendations, refer to the SSPC announcements listed in the Reference information section. New Passport Advantage customers must order the System Storage Productivity Center 2805-MC2 via AAS.
AAS media feature 5809 (under product PID 5639-VC4) for the Software-only Master Console will be withdrawn from ordering availability, effective August 15, 2008. SAN Volume Controller Console upgrades are available via download from the SVC Support Web site to enable support of upgraded SVC installations on SVC V4.3 with current master console installations.
Note: Effective May 13, 2008, when ordering FlashCopy features, only the total site capacities for the FlashCopy sources (versus both source and all targets as previously required) need be licensed for configurations of FlashCopy, including Multiple Target FlashCopy and space-efficient FlashCopy. Previously, both source and target capacities were required to be licensed. Customers with current FlashCopy authorizations will potentially benefit from this licensing policy change, as their current total FlashCopy capacity authorizations now apply to source capacity only. In addition to the increase in available source capacity authorization this change provides at no extra charge, current customers using FlashCopy may therefore also increase the number of FlashCopy targets without further additional FlashCopy capacity authorizations.
Orders for Metro/Global Mirror features continue to require license authorizations for both total source and total target capacities that are used for this function.
For Passport Advantage ordering information on this product, consult your authorized IBM Business Partner or refer to the information at
Note: No new Passport Advantage media pack will be generated for Version 4.3. Download instructions for Passport Advantage customers are available at the above Web address.
FlashCopy authorizations for all FlashCopy functions, including Multiple Target FlashCopy function announced in Version 4.2 and supported in Version 4.3, are ordered using the FlashCopy authorization features announced in the original Version 4.1 announcement.
For SVC V4 order features announced prior to this announcement and associated (V4.1) ordering information, refer to Software Announcement 206-121 , dated May 23, 2006.
Subsequent functional content for SVC V4.2.0 and V4.2.1 may be found in the announcements listed in the Reference information section; however, this announcement supersedes all prior Version 4 announcements regarding purchase requirements for FlashCopy function authorizations, including all extended FlashCopy functions.
New SAN Volume Controller orders are shipped preloaded on new orders for the corequisite hardware.
For new site SAN Volume Controller Software V4 orders made via AAS, first order the cluster 2145-8G4 hardware for the initial cluster, then order the SAN Volume Controller Software 5639-VC4 site software license.
Order the corresponding Software Maintenance features in the appropriate quantities to match the ordered capacity of product features.
Earlier SAN Volume Controller software releases will remain available to customers with current Software Maintenance, on the SAN Volume Controller support Web site
Order Software Maintenance Registration for all new SAN Volume Controller V4.3 product orders, for the same function capacities as in the new product order.
Note: New FlashCopy Software Maintenance order rule: When ordering FlashCopy Software Maintenance features, only the total site capacities for the FlashCopy sources (versus for both source and all targets as previously announced) need be ordered for configurations of FlashCopy and Multiple Target FlashCopy. This announcement supersedes and replaces prior announcements regarding FlashCopy authorization requirements. FlashCopy Software Maintenance entitlement authorizations purchased prior to May 13, 2008, to satisfy FlashCopy target capacity requirements will remain valid for use as FlashCopy source capacity authorizations until their (one-year or three-year) purchase renewal anniversary.
Consistent with the above statements, after May 13, 2008, renewals for existing FlashCopy capacity authorizations should be made only for FlashCopy source capacity.
No new Software Maintenance features are added by this announcement.
Software Maintenance (Subscription and Support) for the new space-efficient VDisk function included in the base code is included with Software Maintenance authorizations for SVC Base Virtualization.
Software Maintenance AAS PIDs and features announced previously for SAN Volume Controller V4 apply to SAN Volume Controller Software V4.3.
|Terms and conditions|
The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement (IPLA), IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
Licensing: IPLA, including the License Information document and PoE, govern your use of the program. PoEs are required for all authorized use. The paid invoice acts as PoE for all orders of IBM SAN Volume Controller Software V4. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.
This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.
Agreement for Acquisition of Software Maintenance: The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) agreement applies for maintenance and does not require customer signatures.
License Information form number
GA32-0553 SAN Volume Controller Software
GA32-0552 CIM Agent and Console for SAN Volume Controller
On or near the planned availability date, the current License Information documents will be available for review on the IBM Software License Agreement Web site
Limited warranty applies: Yes
Limited warranty: IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Authorization for use on home/portable computer: You may not copy and use this program on another computer.
Volume orders (IVO): No
Passport Advantage applies: Yes, and through the Passport Advantage Web site at
Usage restriction: Yes
This program is licensed on a per-terabyte (with cumulative tiers) site-wide capacity basis. (Refer to the Ordering information section for information on charges for this program.) Users may only install this program on IBM System Storage SAN Volume Controller 2145-8G4, 2145-8F4, 2145-8F2, and 2145-4F2 Storage Engines, or subsequent IBM replacements of these.
Customers are licensed to use this program only to manage storage capacity within a single site, and only for the amount of storage capacity within that site for which they have received proper authorization from IBM. Customers must obtain a separate license for any additional sites within which they want to use SAN Volume Controller Software V4 (5639-VC4) and obtain separate capacity authorizations for each such site. The 5639-VC4 site license subsumes and supersedes all individual 5639-VC1, 5639-VC2, 5639-VCT, and 5639-VC3 licenses previously in effect at that site.
A customer's right to use the IBM FlashCopy for SAN Volume Controller and Metro/Global Mirror for SAN Volume Controller features of this program is also limited to the amount of authorizations obtained from IBM. The authorizations for FlashCopy and for Metro/Global Mirror cannot exceed the total capacity authorization for the amount of managed storage on all clusters within the site. Use of FlashCopy features requires license authorizations for only the FlashCopy sources, not the targets.
Use of Metro/Global Mirror features requires license authorizations for both the Metro/Global Mirror source and target capacities in use. Use of the Metro/Global Mirror feature between clusters located in different sites requires separate authorization for each site.
This program is only supported for use with host servers, storage subsystems, and SAN configurations identified by IBM as being supported for attachment to the IBM System Storage SAN Volume Controller. This program is provided together with code provided under separate license agreements, including, but not limited to, open source license agreements.
Software Maintenance applies: Yes. Software Maintenance, previously referred to as Software Subscription and Technical Support, is now included in the Passport Advantage Agreement. Installation and technical support for the products announced in this announcement is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice or electronic access into the IBM support organizations.
IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option.
While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your IS technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Handbook at
Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.
For additional information about the Passport Advantage Agreement, visit the Passport Advantage Web site at
All distributed software licenses include Software Maintenance (Software Subscription and Technical Support) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage, for a total of three years from date of acquisition, may be elected. For additional information, refer to Changes to Distributed Software Products Model for Products Outside Passport Advantage Software Announcement 201-201 , dated July 10, 2001.
Variable charges apply: No
Educational allowance available
Yes. A 15% education allowance applies to qualified education
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No new charges for SAN Volume Controller Software V4 are introduced by this announcement. New functions added by this announcement are orderable using existing features.
Use of the space-efficient VDisk function is included in the Base Virtualization capacity authorization features, for that same capacity.
For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner.
Additional information is also available on the following Passport Advantage Web site
For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available on the following Passport Advantage Web site
Business Partner information:
If you are an IBM Business Partner Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
Charges for IBM System Storage SAN Volume Controller Sofware V4 orderable features or part numbers are unaffected by this announcement. All functions announced are orderable via previously announced AAS features or Passport Advantage part numbers. Review the Description and Ordering information sections for new, source-only ordering terms for the SVC FlashCopy function.
Information on charges is available at
Choose the option entitled Purchase/upgrade tools.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the
United States, and other IBM subsidiaries and divisions worldwide to
qualified commercial and government customers. Rates are based on a
customer's credit rating, financing terms, offering type, equipment type,
and options, and may vary by country. Other restrictions may apply.
Rates and offerings are subject to change, extension, or withdrawal
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To order, contact the Americas Call Centers or your local IBM representative.
To identify your local IBM representative, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255) Fax: 800-2IBM-FAX (242-6329) Internet: email@example.com Mail: IBM Teleweb Customer Support ibm.com Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1 Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
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