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IBM Tivoli Monitoring for Virtual Servers V6.1 extends end-to-end monitoring and management capability of IBM Tivoli Monitoring

IBM United States Software Announcement 206-053
March 14, 2006

 

 ENUS206-053.PDF (79KB)

Table of contents   Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Technical information
TOC link Key prerequisites TOC link Ordering information
TOC link Planned availability dates TOC link Terms and conditions
TOC link Description TOC link Prices
TOC link Product positioning TOC link Order now
TOC link Offering Information  
 
Printable version Printable version

 
At a glance

IBM Tivoli Monitoring for Virtual Servers can help:

  • Monitor availability of key resources and processes of the Citrix Agent, VMware ESX, and Microsoft Virtual Server applications.
  • Gather historical data in order to show real-time and historical data side-by-side in the IBM Tivoli Enterprise™ Portal for deep-dive diagnostics.
  • Offer out-of-the-box situations and expert advice to deliver for quick time to value. IT Operations can handle more incidents without requiring help from subject matter experts because of the built-in knowledge base.
  • Deliver pre-configured workspaces with valuable reports for isolating and troubleshooting problems.
  • Offer actions to start and stop application components.
  • Integrate with IBM Tivoli Enterprise Console® and IBM Tivoli Business Systems Manager.

For ordering, contact:

Your IBM representative or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

IBM Tivoli® Monitoring for Virtual Servers V6.1 extends the end-to-end monitoring and management capability of IBM Tivoli Monitoring to include:

  • Citrix Access Suite
  • VMware ESX
  • Microsoft™ Virtual Server

Citrix Access Suite lets users access applications from nearly any device over almost any type of connection while still allowing these applications to be centrally managed. Citrix is frequently a mission-critical infrastructure component, as it may offer applications to business users. Therefore, it is critical that availability and performance issues be identified and resolved quickly.

IT operations and Citrix administrators can help identify and resolve those issues quickly because IBM Tivoli Monitoring for Virtual Servers helps maintain peak performance of Citrix server farms by:

  • Identifying out-of-the box situations
  • Identifying issues and notifying appropriate IT personnel
  • Offering expert advice that describes the likely causes and suggest resolution actions

VMware ESX and Microsoft Virtual Server let IT organizations consolidate servers, increasing the efficiency of resource usage and reducing administration costs. This is done by allowing multiple virtual machines to run on a single physical server. In virtual environments, the virtual machines, the physical system, and the virtualization manager must be monitored in order to ensure appropriate levels of performance and availability.

IBM Tivoli Monitoring V6.1 currently delivers the capability to manage the virtual servers, and now IBM Tivoli Monitoring for Virtual Servers V6.1 extends this capability to additionally include the physical and virtualization layers. In doing so, IT operations and administrators are better equipped to determine appropriate workload levels, and can more quickly resolve issues with virtual servers.
 
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Key prerequisites

Refer to the Hardware requirements and Software requirements sections.
 
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Planned availability dates
  • March 17, 2006, electronic software delivery
  • April 21, 2006, media and documentation

 
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Description

IBM Tivoli Monitoring for Virtual Servers V6.1, a product bundle, includes three separate agents to help extend the end-to-end monitoring and management capability of IBM Tivoli Monitoring to include:

  • Citrix Access Suite
  • VMware ESX
  • Microsoft Virtual Server

Each of these agents includes best-practice situations and expert advice, customized workspaces, and historical data gathering. In addition, these agents can send application-specific events to IBM Tivoli Enterprise Console. With these powerful capabilities, you can more effectively and efficiently manage their complete, end-to-end infrastructure from a single customizable interface. The specifics of each agent are described below.

Citrix Agent

Citrix Access Suite is comprised of the following components:

  • Citrix License Server — Allows central license management for Citrix Presentation Server.
  • Citrix Presentation Server for Windows™ — The foundation of the Citrix Access Suite, is the world's most widely deployed presentation server for centrally managing heterogeneous applications and delivering their functionality as a service to workers, wherever they may be.
  • Citrix Secure Access Manager — Delivers secure, single-point access over the Web to a wide range of internal and external information resources, including applications, data sources, documents, and Web content and services. With a powerful set of easy-to-use, wizard-driven configuration tools, IT administrators can enable browser-based access to the entire enterprise.
  • Citrix Secure Ticket Authority — Issues session tickets in response to connection requests for published resources. These session tickets form the basis of authentication and authorization for access to published resources in a server farm.
  • Citrix Conferencing Manager — Adds intuitive application conferencing to Presentation Server that eliminates the geographical distance between team members, helps to increase the productivity of meetings, and allows easy collaboration.
  • Citrix Web Interface for Presentation Server — Delivers a Web interface to Citrix so that users can access and leverage the Presentation Server from anywhere.

The Citrix Access Suite agent delivers the following management and maintenance capabilities for Citrix Access Suite V3.0 and V4.0 Enterprise by:

  • Monitoring the availability of Citrix component services and indicate when they are down
  • Gathering the IMA session performance metrics for Independent Management Architecture (IMA) network connections, which are between Citrix servers/components, (for example Presentation Server and the License Server)
  • Gathering all performance metrics for the Presentation Server (made available by Citrix) and also offer documentation on how to configure/setup the operating system agent in addition to the Citrix agent for a complete monitoring solution
  • Gathering performance metrics for ICA sessions, which are between Citrix servers/components and users (for example, Presentation Server and the Citrix client on an user system, displaying the published applications)
  • Showing Citrix-produced Error, Warning, and Informational events from the event log
  • Gathering the license server license usage information
  • Gathering performance metrics for the Secure Ticket Authority
  • Delivering actions to start and stop Citrix component services

VMware ESX Agent

VMware ESX is a virtual infrastructure software product that delivers partitioning, consolidating, and managing systems on a single physical Intel® architecture machine. A VMware ESX Server is comprised of two major components, the Service Console (SC) and the VMware Kernel. The SC is responsible for bootstrapping the kernel and for serving as the machine's primary operating system.

The VMware ESX Server is capable of defining multiple guest virtual machines each of which can run a different guest operating system. Virtual machines run under the supervision of the kernel. Basic information regarding the state of the virtual machines will be monitored. Monitoring will be done utilizing the Simple Network Management Protocol. The ESX server contains a Simple Network Management Protocol daemon provided by VMware.

Specifically, the VMware ESX agent offers the following management and maintenance capabilities for VMware ESX Server V2.1.2 and V2.5.x:

  • Monitor the availability of the VMware ESX server
  • Gather performance and usage statistics on the VMware ESX console and virtual systems, including numerous CPU, memory, disk, file system, network, and virtual machine-specific data
  • Deliver out-of-the-box situations to be offered for alerting. These situations deliver immediate value upon deployment for common VMware ESX issues.
  • Ability to start and stop individual virtual machines from the Tivoli Enterprise Portal.

Microsoft Virtual Server Agent: Microsoft Virtual Server 2005 uses Microsoft Virtual Machine technology to emulate hardware devices and group them together to represent individual virtual machines (VM). Each VM will host a guest operating system and applications that are run by that machine.

Virtual Server agent delivers the following management and maintenance capabilities for Microsoft Virtual Server 2005:

  • Monitor the availability of the Virtual Server Service, Virtual Machine Helper Service, and the Windows RPC Service, as well as the processor and memory consumption of these processes
  • Monitor all Informational, Warning, and Error events in the Virtual Server Event log
  • Gather performance metrics for the virtual machine including CPU, memory, disk, and network statistics
  • Start and stop the Microsoft Virtual Server services from the Tivoli Enterprise Portal.

Accessibility by people with disabilities

IBM Tivoli Monitoring for Virtual Servers, V6.1 is capable when used in accordance with associated IBM documentation of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.

Section 508 of the U.S. Rehabilitation Act

IBM Tivoli Monitoring for Virtual Servers is capable as of April 21, 2006, when used in accordance with associated IBM documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via IBM's Web site at


 
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Product positioning

IBM Tivoli Monitoring for Virtual Servers V6.1 helps enable IT organizations to better manage their Citrix Access Suite, VMware ESX, and Microsoft Virtual Server resources. As part of the IBM Tivoli Monitoring family, this product delivers immediate value with best practice situations and workflows provided out-of-the-box. It ensures IT operations and administrators are alerted when problems arise, or even before they occur based on proactive notification of performance issues.

Situations allow for correlation of multiple metrics, reducing the number of events that must be handled and avoiding false alerts. When alerts do occur, expert advice is provided to explain what the alert means and provide suggested actions to take. IBM Tivoli Monitoring can even take automated action to attempt to resolve the issue, and workflows can be created to define more complex problem signatures and actions, reducing the need for manual intervention.

The Tivoli Enterprise Portal provides strong visualization of the Citrix, VMware, and Microsoft Virtual Server performance and availability data captured by the monitor. This data can be used by subject matter experts to investigate and diagnose incidents related to these virtualization resources. Real-time and historical data can be viewed side-by-side to identify changes. These capabilities allow IT departments to improve their incident and problem management processes, ultimately reducing mean time to resolution.

Extending this functionality to Citrix, VMware, and Microsoft Virtual Server resources enhances an enterprise's ability to manage its environment end-to-end, and strengthen Tivoli's position in the market against competitors. The data visualization capabilities and lightweight infrastructure also make this an ideal solution for small- and medium-sized businesses.

Trademarks

 
Tivoli Enterprise is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli and Tivoli Enterprise Console are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Offering Information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

The following can be ordered from IBM Publications Center on March 17, 2006:

  • IBM Tivoli® Monitoring for Virtual Servers: Citrix Agent User's Guide (SC32-9465)
  • IBM Tivoli Monitoring for Virtual Servers: Microsoft™ Virtual Server Agent User's Guide (SC32-9466)
  • IBM Tivoli Monitoring for Virtual Servers: VMWare ESX Agent User's Guide (SC32-9475)

To order, use the Publications Center or contact your IBM representative.

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.

News of many publications may be subscribed to via Mysupport.


 
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Technical information

Hardware requirements

Any hardware platform that can support the required software

Software requirements

IBM Tivoli Monitoring V6.1

Planning information

Packaging: IBM Tivoli Monitoring for Virtual Servers V6.1 is distributed with:

  • International Program License Agreement (Z125-3301)
  • Product Media
  • Publications (refer to the Publications section)

Security, auditability, and control

IBM Tivoli Monitoring for Virtual Servers V6.1 uses the security and auditability features of the operating system software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

IBM Tivoli Enhanced Value-based Pricing terminology

IBM Tivoli Enhanced Value-based Pricing: Tivoli software products are priced using Tivoli's Enhanced Value-based Pricing. The Enhanced Value-based Pricing system is based upon the Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of Tivoli software can be altered as needed without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the Tivoli application to help correlate price to value while offering a simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM eServer pSeries® Scalable POWERparallel® Systems servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions each containing eight processors, and Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.

Enhanced Value-based Pricing recognizes the convergence of RISC/UNIX® and Microsoft Windows™/Intel® technologies, in order to simplify the customers licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-zSeries® server platforms or operating systems. For some products, this platform neutrality extends to IBM eServer zSeries and other host servers as well.

IBM Tivoli Enhanced Value-based Pricing terminology definitions

Client Device or Client

Client Device or Client A client device is a computer system that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk side computers, technical workstations, appliances, personal digital assistants, automated teller machines, point-of-sale terminals, tills and cash registers, and KIOSKs.

IBM Integrated Facility for Linux™ (IFL)

This optional facility enables additional processing capacity exclusively for Linux workload, with no effect on the model designation of a zSeries or OS/390® server. Consequently, executing Linux workload on the IBM Integrated Facility for Linux should not, in most cases, result in any increased IBM software charges for z/OS®, OS/390, VM, VSE, or TPF operating systems/applications. There is, as indicated, a charge associated with the IFL, and there may also be a charge for applications which run on the IFL.

Millions of Service Units (MSU)

An MSU is defined as millions of Central Processing Unit (CPU) service units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390® or zSeries software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).

For more detailed information about zSeries software pricing, go to

Partitions

A server's resources (CPU, memory, I/O, interconnects and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries ("Physical Partitions") or logical boundaries ("Logical Partitions").

Physical Partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory and interconnects are not shared.

Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.

Processor

Processor ("per Processor" charging under Full Capacity) In Full Capacity charging, Proof of Entitlements must be acquired for all activated "processors" (available for use) that are on the server where the Program or a component of the Program is run.

Notes

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multi-core technology allows two or more processors (commonly called "cores") to be active on a single silicon chip. With multi-core technology, IBM considers each "core" to be a physical processor. For example, in a dual-core chip, there are two (2) physical processors residing on the single silicon chip.
  3. In the zSeries' Integrated Facility for Linux (IFL) environment, each IFL engine is considered a single "physical processor."
  4. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  5. Where "blade" technology is employed, each "blade" is considered a separate server and charging is based upon the total number of processors on the blade on which the Program is run.
  6. When a server is shipped with six (6) processors, but two (2) of them are "inactive," four (4) processors are active for the customer.

Managed Processor (charging under Full Capacity in the "managed environment") Charges are based on the active processors on the machines in the computing environment affiliated with the Program rather than on the server where the program is run.

Notes

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multi-core technology allows two or more processors (commonly called "cores") to be active on a single silicon chip. With multi-core technology, IBM considers each "core" to be a physical processor. For example, in a dual-core chip, there are two (2) physical processors residing on the single silicon chip.
  3. The Program may not run on some or all of the processors for which PoEs are required by the Program's valuation method.
  4. In the zSeries' Integrated Facility for Linux (IFL) environment, each IFL engine is considered a single "physical processor."
  5. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where "blade" technology is employed, each "blade" is considered a separate server and charging is based upon the total number of processors on the blade with which the Program is affiliated.

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more clients and/or other devices over a network. Examples include, but are not limited to, file servers, print servers, mail servers, database servers, application servers, and Web servers.

Standby or Backup Systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire another license or entitlement sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if they are running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

Cold

A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm

A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot

A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlement for this copy and there will generally be an additional charge.

Doing work, includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a "heartbeat," active linking with another machine, program, database, or other resource, and so on), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Value Units

A Value Unit is a metric used to compute license quantities, is program specific, and is typically only used on products managing zSeries systems.

Product Web site

A complete list of products and licensing documents is available at Web site

Passport Advantage: Through the Passport Advantage Agreement, customers may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total "Passport Advantage points value" of the applicable acquisition. Passport Advantage points are only used for calculating the entitled Passport Advantage discount.

To determine the required Tivoli product configuration under Passport Advantage, the Tivoli Enhanced Value-based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total "Passport Advantage points value":

  1. Analyze the customer environment to determine the number of Tivoli Management Points or other charge unit for a product. The quantity of each product's part number to be ordered is determined by that analysis.
  2. Order the Passport Advantage part number. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each Tivoli product part number. The Passport Advantage point value for the applicable part number multiplied by the quantity for that part number will determine the Passport Advantage points for that Tivoli product part number. The sum of these Passport Advantage points determines the "Passport Advantage point value" of the applicable Tivoli product authorizations which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total "Passport Advantage points value."

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following Web site

The following Passport Advantage part number categories may be orderable:

  • License and Software Maintenance 12 Months — This is the product authorization with maintenance to the first anniversary date.
  • Annual Software Maintenance Renewal — This is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Maintenance Reinstatement 12 Months — This is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
  • Media packs — These are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs — These contain printed documentation such as the User's Guide and Release Notes.
  • Custom Build Registration — This is used with products that have an IBM zSeries component. Ordering this part number results in a process to enable the customer to receive the zSeries code via the z/OS Customized Offerings packaging techniques, that is, ServerPac, SystemPac®, or the Custom Build Product Delivery Option (CBPDO).

Pricing examples

IBM Tivoli Monitoring Solutions: The "IBM Tivoli Monitoring" Solutions are a family of Programs that help to monitor and manage distributed environments. The suite consists of an IBM Tivoli Monitoring Program and various "IBM Tivoli Monitoring for" programs.

The "IBM Tivoli Monitoring" program is comprised of the IBM Tivoli Monitoring foundation and various operating system agents. The "IBM Tivoli Monitoring for" programs are solutions that are each comprised of various application agents designed to monitor and manage specific application area (for example, the IBM Tivoli Monitoring for Databases Program may be comprised of DB2®, MS SQL, Oracle, and Sybase agents).

Each server with an "IBM Tivoli Monitoring for" program is based on, and requires licensing and deployment of the IBM Tivoli Monitoring Program as a prerequisite.

Customers are entitled to use any or all of the application agents that are delivered with an "IBM Tivoli Monitoring for" program for each server licensed. Licensing is required for each server which deploys any or all of the application agents provided in a specific "IBM Tivoli Monitoring for" program.

The IBM Tivoli Monitoring Solutions are licensed by the managed processor.

Pricing Example 1 (IBM Tivoli Monitoring Program): The customer's core environment requiring the IBM Tivoli Monitoring program includes:

Distributed servers

  • Twenty uniprocessors
  • Sixty-five 2-way servers
  • Twelve 4-way servers
  • One 8-way server
  • One 12-way server with 2 virtual or logical partitions
  • One 14-way server
  • One 16-way Sun Ultra server with 2 8-way physical partitions (only one of which is managed by Tivoli applications)
  • One 24-way server
  • One z800 Server with two uni-Processor IFLs running Linux (also known as,"zLinux" or "Linux on zSeries")

Note: zLinux or Linux on zSeries offerings may not be available for all Tivoli Programs. This licensing example assumes such availability. Linux on zSeries offerings have distinctly orderable part numbers in Passport Advantage, and should be used when ordering entitlements for IFLs running Linux.

Pricing for Programs without a Linux on zSeries offering will exclude the z800 Server entitlement requirement indicated below.

The customer will require the following entitlements for the IBM Tivoli Monitoring Program (266 Managed Processors):

                          Quantity in      Processor
                          customer         entitlements
Systems managed           environment      required
 
Uniprocessor              20               20
2-way                     65               130
4-way                     12               48
8-way                     1                8
12-way (2 logical         1                12
 partitions)
14-way                    1                14
16-way (2 physical        1                8
 partitions, one of
 which is managed by
 Tivoli applications)
24-way                    1                24
z800 server with 2        1                2
 IFLs
Total Processor                            266
 Entitlements

Pricing Example 2 ("IBM Tivoli Monitoring for" programs): In addition to the core environment described above (26 managed processor entitlement requirement for the IBM Tivoli Monitoring Program), the customer decides to monitor ten 2-way virtual Servers (five Citrix and five VMware). The customer must obtain the following entitlements:

IBM Tivoli Monitoring for Virtual Servers

                          Quantity in      Processor
                          customer         entitlements
Systems managed           environment      required
 
2-way                     20               20
Total Processor                            40
 Entitlements

Note that licensing of the IBM Tivoli Monitoring Program is required for every Server with an "IBM Tivoli Monitoring for" program. Therefore, in this example, if the customer's two virtual servers are incremental to the Servers described in the core environment, the customer also requires 20 additional Managed Processor entitlements of the IBM Tivoli Monitoring Program for the new virtual servers.

Licensing is valid for any agent supported by the "IBM Tivoli Monitoring for" program.
 
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Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed                     Product        Product
function title               group          category
 
IBM Tivoli Monitoring for    Availability   Tivoli
 Virtual Servers              and            Monitoring for
                              performance    Virtual Servers
 
 
Program name                 PID          Charge unit
                             number       description
 
IBM Tivoli Monitoring for    5724-L92     Processor day
 Virtual Servers
IBM Tivoli Monitoring for    5724-L92     Managed
 Virtual Servers                           processor
IBM Tivoli Monitoring for    5724-L92     Managed
 Virtual Servers                           processor

Charge metrics definitions

Processor

In Full Capacity charging, PoEs must be acquired for all activated "processors" (available for use) that are on the server where the program or a component of the Program is run.

  1. If there are program components included in the offering whose function is not to be included in the charge metric, these must be listed in the program-unique terms of the License Information.
  2. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  3. Multi-core technology allows two or more processors (commonly called "cores") to be active on a single silicon chip. Unless otherwise announced, with multi-core technology, IBM considers each "core" to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  4. In the zSeries' Integrated Facility for Linux (IFL) environment, each IFL engine is considered a single "physical processor."
  5. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where "blade" technology is employed, each "blade" is considered a separate server and charging is based upon the total number of processors on the blade on which the Program is run.

"Per managed processor"

Charges are based on the activated processors on the machines in the computing environment affiliated with the Program rather than on the server where the Program is run. The managed processors which require PoEs are defined both in the Charges section of the announcement or the License Information's program-unique terms.

  1. If there are program components included in the offering whose function is not to be included in the charge metric, these must be listed in the program-unique Terms of the License Information
  2. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  3. Multi-core technology allows two or more processors (commonly called "cores") to be active on a single silicon chip. Unless otherwise announced, with multi-core technology, IBM considers each "core" to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  4. The program may not run on some or all of the processors for which PoEs are required by the Program's valuation method.
  5. In the zSeries' Integrated Facility for Linux (IFL) environment, each IFL engine is considered a single "physical processor."
  6. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  7. Where "blade" technology is employed, each "blade" is considered a separate server and charging is based upon the total number of processors on the blade with which the program is affiliated.

Passport Advantage customer: Media pack entitlement details

Customers with active Maintenance or subscription for the products listed below are entitled to receive the corresponding media pack.

Entitled
maintenance
offerings             Media Packs               Part
description           description               number
 
5724-L92 Tivoli       IBM Tivoli Monitoring     BJ0G9ML
 Monitoring for        for Virtual Servers
 Virtual Servers       MultiOS V6.1.0 ML
 Processor

New licensees: Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage: Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all software maintenance will renew at the common anniversary date and include twelve full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per managed processor. To order for Passport Advantage, specify the desired part number and quantity.

Passport Advantage program licenses

IBM Tivoli Monitoring for Virtual Servers

                                            Part
Part description                            number
 
IBM Tivoli Monitoring for
 Virtual Servers
IBM Tivoli Monitoring for                   E01S1LL
 Virtual Servers Managed Proc
 Annual SW Maint Rnwl
IBM Tivoli Monitoring for                   D550GLL
 Virtual Servers Managed Proc Lic
 & SW Maint 12 MO
IBM Tivoli Monitoring for                   D550HLL
 Virtual Servers Mgd Proc SW
 Maint Reinstate 12 MO
ITM for Virtual Servers Managed             E01S0LL
 Proc Linux on Z Annual SW Maint
 Rnwl
ITM for Virtual Servers Managed             D550ELL
 Proc Linux on Z Lic & SW Maint
 12 MO
ITM for Virtual Servers Managed             D550FLL
 Proc Linux on Z SW Maint
 Reinstate 12 MO

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

                                            Part
Description                                 number
 
IBM Monitoring for Virtual                  BJ0G9ML
 Servers V6.1 MultiOS
 Multilingual

IBM Tivoli Monitoring for Virtual Servers is also available via Web download from Passport Advantage.

On/Off Capacity on Demand

IBM Tivoli Monitoring for Virtual Servers

 
                                            Part
Part description                            number
 
ITM for VS Processor Day Per Use-DAY,       D551CLL
 On Off Capacity on demand Temporary

 
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Terms and conditions

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Agreement: IBM International Program License Agreement. Proofs of Entitlement (PoE) are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

License information form number

                               Program      Form
Program name                   number       number
 
IBM Tivoli Monitoring for      5724-L92     Electronic
 Virtual Servers                            License

On or near the planned availability date, the LI will be available for review on the IBM Software License Agreement Web site

Limited warranty: Yes

Warranty: This Program includes a warranty for one year from acquisition from IBM or an authorized IBM Business Partner. For one year from acquisition of the Program, this warranty provides the customer with access to databases containing Program information and FAQs, including any known fixes to defects, which the customer can download or otherwise obtain and install.

Money-back guarantee: If for any reason you are dissatisfied with the Program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund.

  • For programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the Program.
  • For programs acquired under any of the IBM On/Off Capacity on Demand (On/Off CoD) software offerings,this term does not apply since these offerings apply to Programs already acquired and in use by the customer.

Copy and use on home/portable computer: No

Volume orders (IVO): No

Passport Advantage applies: Yes, and through the Passport Advantage Web site at

IBM Operational Support Services — SoftwareXcel: No

iSeries™ Software Maintenance applies: No

Educational allowance available: Not applicable

On/Off capacity on demand

To be eligible for On/Off Capacity on Demand pricing, customers must be enabled for temporary capacity on the corresponding hardware, and the required contract (Z125-6907), Amendment for iSeries and pSeries Temporary Capacity On Demand — Software — must be signed prior to use.

Terms Applicable to DB2 Universal Database® included with IBM Tivoli Monitoring for Virtual Servers V6.1

The IBM Tivoli Monitoring for Virtual Servers V6.1 Program is accompanied by a limited use copy of the IBM Tivoli Monitoring Program V6.1 as a component of the Program. IBM Tivoli Monitoring includes portions of DB2 Universal Database Enterprise Server Edition V8.2. You are authorized to install and use one copy of these components only in association with your licensed use of IBM Tivoli Monitoring for the storage and management of data used and generated by IBM Tivoli Monitoring, and not for other data management purposes unless authorized by DB2 and documented in the licensing program unique terms of another Tivoli product.

These DB2 components are to be used only by the internal components of IBM Tivoli Monitoring and may not be used by you to extract such stored data from the DB2 components using other IBM and non-IBM programs. For example, these DB2 components can be used as a repository for configuration information generated by IBM Tivoli Monitoring and cannot be used to build or extend custom applications that store business data; the DB2 components may not be used in support of the manipulation of such data or the performance of any analytical functions on such data (such as data mining, forecasting or predictive modeling). You are authorized to install and use DB2 components only with and on the same workstation as IBM Tivoli Monitoring.

Your use of the DB2 components is subject to the terms and conditions of the license agreement that accompanies the components except as limited in this license. The DB2 components may not be used for any other purpose. Please contact IBM or your DB2 Reseller if your needs exceed this license agreement to obtain a full DB2 program.
 
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Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

Information on charges is available at Web site

In the Electronic tools category, select the option for "Purchase / upgrade tools."

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at

Business Partner information

If you are an IBM Business Partner — Distributor for Workstation Software acquiring products from IBM, you may link directly to Business Partner pricing information. An ID and password are required (use IBM ID).


 
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Order now

To order, contact the Americas Call Centers or your local IBM representative.

To identify your local IBM representative, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  callserv@ca.ibm.com
 Mail:      IBM Americas Call Centers
            Dept. Teleweb Customer Support, 9th floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
iSeries is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
Passport Advantage, Tivoli, POWERparallel, e-business logo, pSeries, zSeries, OS/390, z/OS, S/390, eServer, SystemPac, DB2, DB2 Universal Database, and PartnerWorld are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli and Tivoli Enterprise Console are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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