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IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z provides a zSeries Virtualization engine designed for high availability and scalability in a single footprint

IBM United States Hardware Announcement 110-056
February 9, 2010

 
 ENUS110-056.PDF (138KB)

Table of contents   Document options  
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Product positioning Product positioning Order
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At a glance
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IBM® System Storage™ TS7680 ProtecTIER Deduplication Gateway for System z® (3958-DE2) hardware and the IBM System Storage ProtecTIER Deduplication Gateway for System z V1.1 software are designed to help address the tape processing needs of System z data centers, by improving the data protection infrastructure and more cost effectively managing and protecting the critical customer data.

Virtualization

  • Two enterprise control units and two deduplication engines are combined to support a high-availability enterprise deduplication solution with drive and library virtualization
  • Up to one million virtual tape volumes
  • FICON® attach up to 8 ports with 256 logical paths/port
  • Up to 1 PB of raw storage scalability per Gateway
  • High performance in-line data deduplication
  • Support for up to 256 virtual devices per Gateway
  • 128 drive images per node (control unit)
  • O/S support: z/OS® V1R9 and above with PTFs, z/VM® 5.3 and above including DFSMS/VM™ FL221 with PTFs
  • Library Manager functionality is integrated for the virtualization configuration

Virtual tape volumes

  • Can contain up to one million virtual tape volume
  • Each virtual tape cartridge can hold up to 100 GB capacity (host capacity)
  • Places an enterprise control unit in front of ProtecTIER to provide a FICON tape device interface
  • Uses the ProtecTIER Gateway cluster for fast, efficient deduplicated backend storage

Key functions

  • Appears as automated tape library with 3592-J1A (3590 emulation) device
  • Retains DFSMS™ (SMSTAPE) functionality
  • Features integrated library management functionality
  • Includes scratch processing delete function

For ordering, contact your IBM representative, or IBM Americas Call Centers at 800-IBM-CALL (Reference: ME001).


 
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Overview
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The IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z (3958-DE2) hardware is part of the IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z solution - a solution comprised of TS7680 ProtecTIER Deduplication Gateway for System z (3958-DE2) hardware and TS7680 ProtecTIER Deduplication Gateway for System z V1.1 software. This integrated solution is designed to help address the tape processing needs of System z data centers by improving the data protection infrastructure and more cost effectively managing and protecting customer data. The TS7680 Solution is designed to provide a high degree of scalability and flexibility for in-line deduplication in enterprise environments.

The IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z solution is designed to provide:

  • In-line data deduplication virtual tape library (VTL) server, powered by HyperFactor Technology
  • Up to 25 times or more factoring (Actual deduplication ratios are data-dependent and may vary.)
  • In-line data deduplication performance
  • Clustering for higher performance and availability
  • FICON attach to System z host
  • The use of any IBM disk for back end storage (DS4000™, DS5000, DS8000™, XIV); other disk options may also be available
  • Up to 1 PB of raw storage scalability per Gateway
  • Single virtual tape library image and up to 256 virtual tape drives
  • Up to one million virtual tape volumes
  • Retains DFSMS (SMSTAPE) functionality
  • Scratch processing delete function
  • Integrated library manager function

Product preview

IBM intends to offer native IP replication functionality for the IBM System Storage TS7680 ProtecTIER for System z to provide significant bandwidth and associated savings to the customer. This feature will allow users to maintain full copies of the logical volumes at the remote site, while transmitting only unique data that does not already exist in the remote repository.

Previews provide insight into IBM's plans and direction. Such plans and directions are subject to change. Specific availability dates, ordering information, and terms and conditions will be provided when the product is announced.


 
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Key prerequisites
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IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z hardware (3958 Model DE2) requires the IBM System Storage ProtecTIER Deduplication Gateway for System z V1.1 software to create a valid TS7680 ProtecTIER Deduplication Gateway for System z solution. A separate order for ProtecTIER Deduplication Gateway for System z V1.1 software is required.

System z O/S Support provided:

  • z/OS V1R9 and above with PTFs

Refer to APAR OA27786 for additional information on the support being provided. Installation of the host support is recommended for maximum usability of the TS7680. Refer to the "3958" and "3952" Preventive Service Planning (PSP) buckets for the latest information on Software Maintenance. PSP buckets are kept on the IBM RETAIN® system and are available to customers at

http://www14.software.ibm.com/webapp/set2/psearch/search?domain=psp
  • z/VM 5.3 and above including DFSMS/VM FL221 with PTFs

Refer to APAR VM64773 for additional information on the support being provided.


 
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Planned availability date
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February 19, 2010


 
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Description
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IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z is a virtual tape library (VTL) that appears to applications as one automated tape library. It is designed to help address back up application needs of System z data centers. The TS7680 ProtecTIER Deduplication Gateway for System z V1.1 software is typically able to support implementation with minimal change to existing backup policies, practices, or procedures. The host application can access virtual tape drives, and cartridges just as it would in a physical tape library environment. Typical System z VTL solutions provide about 2.5:1 compression of the data backed up. The TS7680 ProtecTIER Deduplication Gateway for System z, featuring HyperFactor data deduplication technology, can help significantly reduce the amount of storage capacity required by up to 25 times.

Data protection pain points in the data center

Enterprise data centers require a high-performance, high-capacity reliable, and scalable disk-based data protection solution. Delivering high-level data protection is increasingly difficult for many reasons:

  • Information volume is growing almost exponentially.
  • Shrinking tape data processing and restoring windows require more efficient high-performance data protection solutions.
  • Pressure to lower capital expenditures for data infrastructure is driving the need for a simpler way to deploy and manage data protection solutions.
  • Increased need to more efficiently manage disk space of existing infrastructure by improving utilization of current hardware.
  • Increasing need to support more efficient, easier to manage, disaster recovery strategies.
TS7680 ProtecTIER Deduplication Gateway for System z

Features HyperFactor Technology, which is designed to provide in-line deduplication capabilities, boasts the following core differentiators:

  • In-line deduplication: Helps avoid disruption to data protection processes. Competitive product solutions deployed as a post-process methodology can increase the time needed for tape operations window, and require significantly more disk space.
  • Flexible disk-based storage options support flexible configurations for different environments.
  • Data reduction: Provides up to 25 times or more data volume reduction. (Actual deduplication ratios are data-dependent and may vary.)
  • TS7680 ProtecTIER Deduplication Gateway for System z V1.1 software architecture supports up to 1 PB of data repository.
  • High-availability: Clustered configuration available to provide hardware redundancy in the event of a node failure.
  • Data integrity: HyperFactor Technology helps avoid "hash collisions" or "false positive" data matches.
TS7680 features

The TS7680 ProtecTIER Deduplication Gateway for System z is based on, and is a logical extension of IBM's proven TS7680 ProtecTIER Deduplication Gateway solution. The TS7680 is designed to provide performance, availability, and capacity levels that are truly enterprise-class.

The IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z features:

  • Scalability - Up to 1 PB per system
  • Capacity - Up to one million logical volumes
  • Availability - Clustered configuration for redundancy
  • Flexibility - Multiple disk configuration options
  • Reduced complexity - Simplified deployment and operation
  • Reduced environmental costs - Less power, cooling, and floor space required to store data
TS7680 targeted benefits

With the TS7680, you can expand the use of disk-based data protection, allowing faster access to critical backup and archive data.

The TS7680 ProtecTIER Deduplication Gateway for System z is designed to help:

  • Reduce infrastructure costs through increased storage utilization
  • Accelerate tape processing and recovery times
  • Increase backup reliability
  • Improve productivity with in-line data deduplication
  • Support enterprise-class data integrity and availability

The TS7680 ProtecTIER Deduplication Gateway for System z combines IBM Systems Storage hardware, TS7680 ProtecTIER Deduplication Gateway for System z V1.1 software, and redundant enterprise-class controllers sharing a single disk repository to help address the performance and capacity needs of a wide variety of environments.

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html

 
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Product positioning
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The TS7680 ProtecTIER Deduplication Gateway for System z is based on the TS7680 ProtecTIER Deduplication Gateway, which is proven in enterprise-class environments worldwide. The TS7680 is supported in z/OS V1R9 and above (refer to APAR OA27786), and z/VM 5.3 and above including DFSMS/VM FL221 with PTFs (refer to APAR VM64773). The TS7680 ProtecTIER Deduplication Gateway for System z appears to the host as a standard automated tape library with tape drives attached, and is DFSMS (SMSTAPE) compliant.

The TS7680 is designed to simplify information retention and availability for your information infrastructure. The TS7680 combines a virtual tape library solution with in-line data deduplication powered by IBM HyperFactor Technology. This technology enables significant savings in disk requirements and costs.


 
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Reference information
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For information on IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z V1.1, refer to Software Announcement 210-054, dated February 09, 2010.


 
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Description                    Machine   Model   Feature
 
TS7680 Gateway for System z     3958      DE2
9 Micron LC/LC 31 Meter         3958      DE2     0201 *
50 Micron LC/LC 31 Meter        3958      DE2     0203 *
50 Micron LC/SC 31 Meter        3958      DE2     0204 *
Console Expansion               3958      DE2     2714 *
TS3000 System Console           3958      DE2     2722 *
Internal Modem                  3958      DE2     2733 *
ProtectTIER Server              3958      DE2     3121
FICON Shortwave                 3958      DE2     3441 *
FICON 4km Longwave              3958      DE2     3442 *
FICON 10km Longwave             3958      DE2     3443 *
FICON Shortwave                 3958      DE2     3444
FICON 4km Longwave              3958      DE2     3445
FICON 10km Longwave             3958      DE2     3446
Cluster Connection Kit          3958      DE2     3447 *
Enhanced Router                 3958      DE2     5247 *
Plant Install KVM Switch        3958      DE2     5510 *
KVM Display                     3958      DE2     5512
Enterprise Controller           3958      DE2     5770
 (Lower Controller)
Enterprise Controller           3958      DE2     5771
 (Upper Controller)
25m LC/LC Fibre Cable           3958      DE2     6025 *
Attached to DS8000              3958      DE2     9030 *
Attached to DS5000              3958      DE2     9031 *
Attached to DS4000              3958      DE2     9032 *
Attached to XIV                 3958      DE2     9033 *
Other IBM Disk                  3958      DE2     9038 *
No new IBM disk                 3958      DE2     9039 *
ProtecTIER SW Preload-AAS Flag  3958      DE2     9312
No FICON Factory Cables         3958      DE2     9700 *
No Fibre Channel Factory Cables 3958      DE2     9701
NEMA L6-30 Power Cord           3958      DE2     9954 *
RS 3750DP Power Cord            3958      DE2     9955 *
IEC 309 Power Cord              3958      DE2     9956 *
PDL 4.3m Power Cord             3958      DE2     9957 *
Korean 4.3m Power Cord          3958      DE2     9958 *
Unterminated Power Cord         3958      DE2     9959 *
Unterminated Power Cord-China   3958      DE2     9966 *
  

* This feature has been previously announced on other models.

Feature conversions

        From      To
Type    Feature   Feature
 
FCBM     3441      3442
FCBM     3441      3443
FCBM     3442      3441
FCBM     3442      3443
FCBM     3443      3441
FCBM     3444      3445
FCBM     3444      3446
FCBM     3445      3444
FCBM     3445      3446
FCBM     3446      3444
 

Parts removed as a result of a feature conversion become the property of IBM.


 
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Publications
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The following publications are shipped with the product.

                                                Order
           Title                                number
 
IBM System Storage TS7680 ProtecTIER           GA32-0650
Deduplication Gateway for System z
Introduction and Planning Guide
 
IBM System Storage TS7680 ProtecTIER           GA32-0651
Deduplication Gateway for System z
User's Guide
 
IBM System Storage TS7680 ProtecTIER           GA32-0652
Deduplication Gateway for System z
Customer Information Center
 
IBM System Storage TS7680 ProtecTIER           GA32-0653
Deduplication Gateway for System z
Service Information Center
 

IBM Publications Center Portal

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge.

The IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z Introduction and Planning Guide (GA32-0650) is available at

http://www.ibm.com/shop/publications/order

The IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z User's Guide (GA32-0651) is available at

http://www.ibm.com/shop/publications/order

The IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z Customer Information Center (GA32-0652) is available at

http://publib.boulder.ibm.com/infocenter/ts7680/cust/index.jsp

The IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z Service Information Center is (GA32-0653) is available at

http://publib.boulder.ibm.com/infocenter/ts7680/serv/index.jsp

 
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Services
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Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

http://www.ibm.com/services/

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http://www.ibm.com/services/continuity

For details on education offerings related to specific products, visit

http://www.ibm.com/services/learning/index.html

Select your country, and then select the product as the category.


 
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Technical information
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Specified operating environment

Physical specifications

36 U rack

  • Width: 644 mm (25.35 in)
  • Depth: 1102 mm (43.39 in)
  • Height: 1804 mm (71.02 in)
  • Weight: 442.25 kg (975 lb)

To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.

Operating environment
  • Temperature: 10° to 35° C (50° to 95° F) at 0 to 914 m (0 to 3,000 ft)
  • Temperature: 10° to 32° C (50° to 90° F) at 914 m to 2133 m (3,000 to 7,000 ft)
  • Relative humidity: 8% to 80%
  • Wet bulb temperature (maximum): 23° C (73° F)
  • Electrical power: 3 kVA
  • Capacity of exhaust: 648 cubic feet/minute
  • Noise level: 6.6 dBa
  • Leakage and starting current: 7.0/7.9 mA
Hardware requirements

General platform prerequisites

IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z is based on the IBM System x3850 M2 server technology.

Tested platforms are listed in the Installation Guide under Release Notes.

A TS7680 ProtecTIER Deduplication Gateway for System z solution with IBM ProtecTIER Deduplication Gateway for System z includes the following hardware within the TS7680 frame:

  • Feature number 2714: TSSC Network Switch
  • Feature number 2722: TSSC (Required but may be external to the frame)
  • Feature number 3121: 2x ProtecTIER server
  • Feature number 3447: Cluster Connection Kit.
    • A network power switch, which is used to automatically control the power to a failed node.
    • Two Ethernet switches, which are used to connect the two deduplication engines servers with the network power switch.
  • Feature number 5247: Enhanced Router
  • Feature number 5510: KVM Switch
  • Feature number 5512: Keyboard and Monitor
  • Feature number 5770: Lower Enterprise Controller
    • Feature number 3441. 3442, and 3443
  • Feature number 5771: Upper Enterprise Controller
    • Feature number 3445. 3446, and 3447

ProtecTIER management console The IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z must have a console in order to perform system installation and maintenance. One console (monitor, keyboard, and mouse) is required for a Gateway frame.

The console must be capable of operating one of the following operating systems:

  • Windows® XP, or Windows Server 2003
  • Red Hat Enterprise 4, or later

The console must also have:

  • At least 100 MB of available disk space
  • At least 256 MB of RAM

The console must have access to the ProtecTIER service nodes at IP address (port 3501 is open on the firewall).

Confer with your IBM representative for console configuration alternatives.

Supported storage systems
  • IBM System Storage DS8300
  • IBM System Storage DS8100
  • IBM System Storage DS4800
  • IBM System Storage DS4700
  • IBM System Storage DS5300
  • IBM System Storage DS5100
  • IBM SVC
  • XIV Gen1, Nextra
  • XIV Gen2
  • HDS AMS1000
  • HDS AMS2300
  • EMC CX300, CX500, CX700

A current list of supported system configurations for the TS7680 ProtecTIER Deduplication gateway for System z is available from the following Web site

http://www.ibm.com/systems/support/storage/config/ssic/index.jsp

TS7680 Call home and feature TS3000

The TS7680 calls home through the TS3000 System Console (TSSC). The TSSC provides remote support for as many as 24 RMSS product frames. The TS7680 frame reserves a block of 10 IP addresses on the TSSC network.

The TSSC is required to provide the remote support capabilities for the TS7680 product. The TS7680 product components and subsystems are entitled for service using the frame serial number. The TSSC is required to associate the TS7680 frame serial number with the sub-systems inside the frame. All remote support for the TS7680 is provided by the TSSC.

The remote support capabilities include:

  • Call home problem reporting capability with staged, error-specific Data Gathering for support.
  • Call-in capability with authenticated access (via modem) including file transfer and multiple connections with attached systems; simultaneous call home is available calling in on the modem and sending call home data over the Internet.
  • Automatic wellness checking for attached systems.
  • Ability to defer certain types of call home activity to specific business hours.
  • Automatic archival of log files for most attached tape systems for subsequent support reference.
  • Automatic download and storage of new tape drive code images via modem connection with IBM.
  • Remote Technical Assistance Information Network (RETAIN).

The TSSC provides the focal point for local service activities within the data center. The TSSC is attached via a private Ethernet network to each TS7680 frame. Many service functions are performed at the console. The TSSC provides the following local service applications and configuration tools:

  • TS7680 frame serial number entry and complex configuration to include all sub-systems within the TS7680 frame.
  • Network Time Protocol server services.
  • Centralized data collection
  • Ability to connect to each sub system within the TS7680 and simultaneously execute multiple service tasks.
  • Ability to download Microcode updates for the subsystems.

The TSSC contains diagnostic tools for verifying communications with IBM RETAIN, as well as a Graphic user interface for configuring, backing up, and restoring TSSC settings.

Software requirements

Ordering the ProtecTIER PID is required when the gateway hardware is ordered.

To create a valid TS7680 ProtecTIER Deduplication Gateway for System z, the customer must order the following software PIDs and hardware features in the initial order:

  • 3958-DE2, TS7680 Gateway for System z with feature number 9312
  • 5639-FPA - ProtecTIER Deduplication Gateway for System z V1.1 software
  • One of the following software maintenance PIDs:
    • 5639-FPB - 1 Year Registration/Renewal
    • 5639-FPC - 1 Year After License
    • 5639-FPD - 3 Year Registration
    • 5639-FPE - 3 Year Renewal
    • 5639-FPF - 3 Year After License
    • 5639-FPG - 2 Year Registration
    • 5639-FPH - 4 Year Registration
    • 5639-FPI - 5 Year Registration

For more information regarding the software PIDs above, refer to the IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z V1.1 Software Announcement 210-054, dated February 09, 2010.

Operating system prerequisites

The appropriate Linux® operating system is included with the IBM System Storage TS7680 ProtecTIER Deduplication Gateway V1.1 software for System z.

Connectivity prerequisites

The supported Fiber Channel switches are listed in the System Storage Operation Center (SSIC) located at

http://www-03.ibm.com/systems/support/storage/config/ssic/

If this IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z is to be accessed via ProtecTIER Manager installed on another computer, network connections must be configured to allow access.

The IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z front end links will be up only after configuring a repository.

File system prerequisites

The IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z stores data in Red Hat Global File Systems (GFS). The number and size of the file systems depends on the size and parameters of your configured repository.

Tivoli® Storage Manager and other compatible software offerings can provide storage and tape management software for the TS7680. Supporting software and applications must be obtained separately from IBM, IBM Business Partners, or ISVs. For a current list of compatible software, call your IBM representative, or visit

http://www.ibm.com/servers/storage/tape
Compatibility

Virtual emulation

The IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z emulates clustered configurations, the automated tape library with 3592-J1A (3590 emulation) device.

Limitations
  • The IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z V1.1 software must be installed on the IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z (3958-DE2) hardware.
  • When the TS7680 is attached to an external TSSC with features number 2714 or the external TSSC must be within 100 feet of the TS7680.
  • Feature number 2722 requires feature number 2733 to allow IBM to gain remote access to the machine.
  • User must use the "modem approach" to perform call home. The user is required to supply a dedicated phone line to establish communication with IBM.
  • Users must purchase the Internal Modem option (#2733) in the approved countries listed below (if feature number 2722 is chosen) or provide an external modem that is supported by the TSSC server for those regions not listed on the qualified country list.

The internal modem option (#2733) is qualified for use in the following countries:

Argentina, Australia, Bahrain, Bolivia, Brazil, Canada, Chile, People's Republic of China, Colombia, Costa Rica, Croatia, Ecuador, Egypt, Guatemala, Guyana, Hong Kong, Indonesia, Israel, Japan, Jordan, Kazakstan, Kyrgyzstan, Korea, Kuwait , Lebanon, Malaysia, Macau, Mexico, Morocco, New Zealand, Nicaragua, Oman, Panama, Pakistan, Peru, Philippines, Russia, Saudi Arabia, Singapore, South Africa, Sri Lanka, Suriname, Taiwan, Thailand, Turkey, UAE, Ukraine, Uruguay, United States, Vietnam, Venezuela, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Leichtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK. Oversea areas part of EU: French Guiana.

Planning information

Customer responsibilities

Physical planning is a customer responsibility. Detailed planning information is in the IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z Introduction and Planning Guide.

This guide is available at no charge at the IBM Publications Center. Refer to the Publications section.

You are responsible for downloading or obtaining from IBM, and installing designated Machine Code (microcode, basic input/output system code (called "BIOS"), utility programs, device drivers, and diagnostics delivered with an IBM machine) and other software updates in a timely manner from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides. You may request IBM to install Machine Code changes; however, you may be charged for that service.

Cable orders

Fibre Channel cables are required to attach the TS7680 (3958 Model DE2) to various server adapters. The cables can be customer supplied or ordered with the TS7680 with feature number 6025.

25 Meter LC/LC Fibre Channel Cable (#6025)

This feature provides a 25 m (82 ft.) 50.0/125 micrometer short wavelength multimode fiber-optic cable with LC duplex connectors on both ends.

Note: This cable is for attaching a TS7680 (that has an LC duplex connector) to switches, disk subsystem, or hosts with LC duplex Fibre Channel connectors.

Direct customer support

Less than one hour is required to install and configure the management software on the management console. For technical support or assistance, contact your IBM representative or visit

http://www.ibm.com/support

IBM Global Services

IBM Technical Support Services provides comprehensive hardware and software support, including hardware and software implementation for the IBM System Storage TS7680 Deduplication Gateway for System z solution. Technical Support Services are designed to support your installations of IBM Virtualization Engine™ hardware and software. Offering the best solutions for storage management and data migration, IBM Technical Support Services can assist you in developing and deploying storage solutions to enable your success and satisfaction. For more information, contact your IBM representative or Business Partner.

Security, auditability, and control

This product uses the security and auditability features of host hardware, host software, and/or application software to which it is attached.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.


 
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Terms and conditions
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Volume orders: Contact your IBM representative.

IBM Global Financing

Yes

Warranty period

One year

Warranty service

If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically via an IBM Web site. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.

Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country and location-specific information.

CRU and On-site Service

At IBM's discretion, you will receive specified CRU service, or IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Service level is:

  • 24 hours per day, 7 days a week, 4 hour average, same day response. Same day service level includes the installation of Tier 1 CRUs at no additional charge.

Non-IBM parts service

Warranty service

IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply.

Warranty service upgrades

During the warranty period, warranty service upgrades provide an enhanced level of On-site Service for an additional charge. Service levels are response-time objectives and are not guaranteed. See the Warranty services section for additional details.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

Maintenance service options

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. The following on-site response-time objectives are available as warranty service upgrades for your machine. Available offerings are:

  • 24 hours per day, 7 days a week, 4 hour average response
  • 24 hours per day, 7 days a week, 2 hour average response

Customer Replaceable Units (CRUs) may be provided as part of the machine's standard warranty CRU Service except that you may install a CRU yourself or request IBM installation, at no additional charge, under one of the On-site Service levels specified above. For additional information on the CRU Service, refer to the warranty information.

Maintenance services

If required, IBM provides repair or exchange service depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM Web site. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country and location-specific information. The following service selections are available as maintenance options for your machine type.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Service levels are:

  • 24 hours per day, 7 days a week, 4 hour average response
  • 24 hours per day, 7 days a week, 2 hour average response
Machine Exchange Service

IBM will initiate shipment of a replacement machine to your location. You are responsible for its installation and verification of operation. You must pack the failed machine into the shipping container that contained the replacement machine and return the failed machine to IBM. Transportation charges, both ways, are paid by IBM. You may be charged for the replacement machine if IBM does not receive the failed machine within 15 days of your receipt of the replacement.

Non-IBM parts service

Under certain conditions, IBM provides services for selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

This service includes hardware problem determination (PD) on the non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, memory) installed within IBM machines and provides the labor to replace the failing parts at no additional charge.

If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

Warranty service upgrades

Usage plan machine

No

IBM hourly service rate classification

Two

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

Field-installable features

Yes

Model conversions

No

Machine installation

Installation is performed by IBM. IBM will install the machine in accordance with the IBM installation procedures for the machine. In the United States, contact IBM at 1-800-IBM-SERV (426-7378); in other countries contact the local IBM office.

The Installation and Planning Guide specifies site preparation, physical requirements, and installation (operating) environment and any cabling included in the installation along with the approximate installation time in hours. Customer requests for installation of items not covered in the installation guide may be performed at IBM's hourly service rate designated for the machine.

Graduated program license charges apply

No

Licensed machine code

IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and for which the customer has acquired. You can obtain the agreement by contacting your IBM representative or at

http://www-1.ibm.com/servers/support/machine_warranties/ machine_code.html

Machine using LMC Type Model: 3958-DE2

IBM may release machine code changes to the IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z. IBM plans to make machine code changes for most components of the TS7680 solution available for download from the IBM System Storage technical support worldwide Web. Note that not all machine code changes may be available via the support Web site. If the machine does not function as warranted and your problem can be resolved through your application of downloadable machine code, you are responsible for downloading and installing these designated machine code changes as IBM specifies. IBM has responsibility for installing changes that IBM does not make available for you to download. If you would prefer, you may request IBM to install downloadable machine code changes; however, you may be charged for that service.

For available machine code changes, refer to

http://www.ibm.com/servers/storage/support/
Educational allowance

A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.


 
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                               Machine        Feature 
Description                    Type    Model  Number   
 
TS7680 Gateway for System z     3958    DE2            
 
9 Micron LC/LC 31 Meter         3958    DE2     0201  
50 Micron LC/LC 31 Meter        3958    DE2     0203  
50 Micron LC/SC 31 Meter        3958    DE2     0204  
Console Expansion               3958    DE2     2714  
TS3000 System Console           3958    DE2     2722  
Internal Modem                  3958    DE2     2733  
ProtectTIER Server              3958    DE2     3121  
FICON Shortwave                 3958    DE2     3441  
FICON 4km Longwave              3958    DE2     3442  
FICON 10km Longwave             3958    DE2     3443  
FICON Shortwave                 3958    DE2     3444  
FICON 4km Longwave              3958    DE2     3445  
FICON 10km Longwave             3958    DE2     3446  
Cluster Connection Kit          3958    DE2     3447  
Enhanced Router                 3958    DE2     5247  
Plant Install KVM Switch        3958    DE2     5510  
KVM Display                     3958    DE2     5512  
Enterprise Controller           3958    DE2     5770  
 (Lower Controller)
Enterprise Controller           3958    DE2     5771  
 (Upper Controller)
25m LC/LC Fibre Cable           3958    DE2     6025  
Attached to DS8000              3958    DE2     9030    
Attached to DS5000              3958    DE2     9031    
Attached to DS4000              3958    DE2     9032    
Attached to XIV                 3958    DE2     9033    
Other IBM Disk                  3958    DE2     9038    
No new IBM disk                 3958    DE2     9039    
ProtecTIER SW Preload-AAS Flag  3958    DE2     9312    
No FICON Factory Cables         3958    DE2     9700    
No Fibre Channel Factory Cables 3958    DE2     9701    
NEMA L6-30 Power Cord           3958    DE2     9954    
RS 3750DP Power Cord            3958    DE2     9955    
IEC 309 Power Cord              3958    DE2     9956    
PDL 4.3m Power Cord             3958    DE2     9957    
Korean 4.3m Power Cord          3958    DE2     9958    
Unterminated Power Cord         3958    DE2     9959    
Unterminated Power Cord-China   3958    DE2     9966    
 

No cables are required with these feature numbers.

                   Field    Plant             MES
Model    Feature   install  install  MES      removal
number   number    only     only     removal  charge
 
 DE2      0201        N        N        Y        N
 DE2      0203        N        N        Y        N
 DE2      0204        N        N        Y        N
 DE2      2714        N        N        Y        N
 DE2      2722        N        N        N        N
 DE2      2733        N        N        N        N
 DE2      3121        N        Y        N        N
 DE2      3441        N        N        Y        N
 DE2      3442        N        N        Y        N
 DE2      3443        N        N        Y        N
 DE2      3444        N        N        Y        N
 DE2      3445        N        N        Y        N
 DE2      3446        N        N        Y        N
 DE2      3447        N        Y        N        N
 DE2      5247        N        Y        N        N
 DE2      5510        N        Y        N        N
 DE2      5512        N        Y        N        N
 DE2      5770        N        Y        N        N
 DE2      5771        N        Y        N        N
 DE2      6025        N        N        Y        N
 DE2      9030        N        Y        N        N
 DE2      9031        N        Y        N        N
 DE2      9032        N        Y        N        N
 DE2      9033        N        Y        N        N
 DE2      9038        N        Y        N        N
 DE2      9039        N        Y        N        N
 DE2      9312        N        Y        N        N
 DE2      9700        N        Y        Y        N
 DE2      9701        N        Y        Y        N
 DE2      9954        N        N        Y        N
 DE2      9955        N        N        Y        N
 DE2      9956        N        N        Y        N
 DE2      9957        N        N        Y        N
 DE2      9958        N        N        Y        N
 DE2      9959        N        N        Y        N
 DE2      9966        N        N        Y        N
 
 
Description Type Model Feature List Price MMMC
TS7680 Gateway for System z 3958 DE2 DE2 $24,500 104
9 Micron LC/LC 31 Meter 3958 DE2 0201 $250
50 Micron LC/LC 31 Meter 3958 DE2 0203 $210
50 Micron LC/SC 31 Meter 3958 DE2 0204 $225
CONSOLE EXPANSION 3958 DE2 2714 $0
TS3000 SYSTEM CONSOLE 3958 DE2 2722 $5,150
Internal Modem 3958 DE2 2733 $226
ProtecTIER Server 3958 DE2 3121 $86,500 577
Ficon Shortwave 3958 DE2 3441 $12,850 76
Ficon 4km Longwave 3958 DE2 3442 $12,850 76
Ficon 10km Longwave 3958 DE2 3443 $15,525 76
Ficon Shortwave 3958 DE2 3444 $12,850 76
Ficon 4km Longwave 3958 DE2 3445 $12,850 76
Ficon 10km Longwave 3958 DE2 3446 $15,525 76
CLUSTER CONNECTION KIT 3958 DE2 3447 $2,300 24
Enhanced Router 3958 DE2 5247 $3,000 37
Plant install KVM Switch 3958 DE2 5510 $1,600
KVM Display 3958 DE2 5512 $4,500
Enterprise Controller (Lower) 3958 DE2 5770 $41,870 174
Enterprise Controller (Upper) 3958 DE2 5771 $41,870 174
25 METER LC/LC FC CABLE 3958 DE2 6025 $330
NEMA L6-30 Power cord 3958 DE2 9954 $0
RS 3750DP Power Cord 3958 DE2 9955 $0
IEC 309 Power Cord 3958 DE2 9956 $0
PDL 4.3m Power Cord 3958 DE2 9957 $0
Korean 4.3m Power Cord 3958 DE2 9958 $0
Unterminated Power Cord 3958 DE2 9959 $0
Unterminated Pwr Cord - China 3958 DE2 9966 $0

If field installed on a purchased machine, parts removed or replaced become the property of IBM and must be returned.

Maintenance charges

3.7.1.1.2 Alternative Service: ICA Maintenance

Type Model Feature Part Number Description TP(A M L) IOR24
3958 DE2 TS7680 Gateway for System z M $104
3958 DE2 3121 ProtecTIER Server M $577
3958 DE2 3441 Ficon Shortwave M $76
3958 DE2 3442 Ficon 4km Longwave M $76
3958 DE2 3443 Ficon 10km Longwave M $76
3958 DE2 3444 Ficon Shortwave M $76
3958 DE2 3445 Ficon 4km Longwave M $76
3958 DE2 3446 Ficon 10km Longwave M $76
3958 DE2 3447 CLUSTER CONNECTION KIT M $24
3958 DE2 5247 Enhanced Router M $37
3958 DE2 5770 Enterprise Controller (Lower) M $174
3958 DE2 5771 Enterprise Controller (Upper) M $174

4.6.2 Service Suite

Warranty Service Upgrade
Type Model Feature Description OS24x7x2
3958 DE2 TS7680 Gateway for System z $10,911

Maintenance Service
Model Feature Description TP(A M) Ref Pr24X7X2 Pr24X7 Pr9X5X4 Pr9X5 SLCC
DE2 TS7680 Gateway for System z M 24X7 $135 $90 $81 $65 1828
DE2 3121 ProtecTIER Server M 24X7 $750 $500 $450 $360
DE2 3441 Ficon Shortwave M 24X7 $98 $65 $59 $47
DE2 3442 Ficon 4km Longwave M 24X7 $98 $65 $59 $47
DE2 3443 Ficon 10km Longwave M 24X7 $98 $65 $59 $47
DE2 3444 Ficon Shortwave M 24X7 $98 $65 $59 $47
DE2 3445 Ficon 4km Longwave M 24X7 $98 $65 $59 $47
DE2 3446 Ficon 10km Longwave M 24X7 $98 $65 $59 $47
DE2 3447 CLUSTER CONNECTION KIT M 24X7 $30 $20 $18 $15
DE2 5247 Enhanced Router M 24X7 $48 $32 $29 $24
DE2 5770 Enterprise Controller (Lower) M 24X7 $225 $150 $135 $108
DE2 5771 Enterprise Controller (Upper) M 24X7 $225 $150 $135 $108

For additional information on maintenance and pricing, please contact your IBM Sales Representative or your IBM Business Partner, or call 1-800-IBM-CALL (1-800-426-2255).

For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

Feature conversion purchase price
 
       Feature      Returned     Continuous        
   From    To       parts        maintenance      
  
   3441   3442         Y *            Y            
   3441   3443         Y *            Y            
   3442   3441         Y *            Y            
   3442   3443         Y *            Y            
   3443   3441         Y *            Y            
   3444   3445         Y *            Y            
   3444   3446         Y *            Y            
   3445   3444         Y *            Y            
   3445   3446         Y *            Y            
   3446   3444         Y *            Y            
 

* Parts removed or replaced become the property of IBM and must be returned.

Type Model Part number Price
3958 DE2 395834413442 $12,850
3958 DE2 395834413443 $15,525
3958 DE2 395834423441 $12,850
3958 DE2 395834423443 $15,525
3958 DE2 395834433441 $12,850
3958 DE2 395834443445 $12,850
3958 DE2 395834443446 $15,525
3958 DE2 395834453444 $12,850
3958 DE2 395834453446 $15,525
3958 DE2 395834463444 $12,850

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle.


 
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To order, contact the Americas Call Centers or your local IBM representative.

To identify your local IBM representative, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: ME001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

System Storage, DFSMS/VM, DFSMS, DS4000, DS8000 and Virtualization Engine are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, System z, FICON, z/OS, z/VM, RETAIN, Tivoli and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Windows is a registered trademark of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

 

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