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IBM System Storage N5500 offers midrange Network Attached Storage

IBM United States Hardware Announcement 105-464
November 8, 2005

 

 ENUS105-464.PDF (85KB)

Table of contents   Document options  
TOC link At a glance TOC link Licensed function features
TOC link Overview TOC link Publications
TOC link Key prerequisites TOC link Services
TOC link Planned availability dates TOC link Technical information
TOC link Description TOC link Terms and conditions
TOC link Statement of general direction TOC link Prices
TOC link Reference information TOC link Order now
 
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At a glance

The N5500 is a storage solution designed to provide NAS, FCP, and iSCSI function for entry and midrange environments. The N5500 appliance offering includes:

  • Single-node Model A10, upgradeable to the Model A20
  • Dual-node, clustered Model A20, designed to support failover and failback function to help improve overall reliability
  • Support for Network File System (NFS), Common Internet File System (CIFS), Fiber Channel Protocol (FCP), and iSCSI protocols
  • IBM System Storage N5500 with Data ONTAP (at no charge), with additional function such as business continuance, available through optional licensed functions
  • Scalability up to 84 TB of physical capacity through the attachment of up to 24 EXN expansion units
  • Support for attachment of both Fibre Channel (EXN2000) and Serial Advanced Technology Attachment (SATA) (EXN1000) disk expansion units

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

The IBM System Storage™ N5500 appliance is available in both single-node and dual-node versions. The N5500 is designed to:

  • Support entry-level and midrange customers requiring Network Attached Storage (NAS), Internet Small Computer System Interface (iSCSI), and Fibre Channel Protocol (FCP) function
  • Support NFS, CIFS, FCP, and iSCSI protocols
  • Support up to 8 GB of ECC memory
  • Support up to 1 GB of non-volatile random access memory (NVRAM)
  • Deliver scalability up to a physical storage capacity of 84 terabytes (TB)
  • Support for attachment of both Fibre Channel (EXN2000) and Serial Advanced Technology Attachment (SATA) (EXN1000) disk expansion units
  • Offer high-availability options

The N5500 appliance offering includes the Model A10, a single-node base unit, and the Model A20, a clustered, high-availability, dual-node base unit. Both models are designed to provide fast data access and simultaneous multiprotocol support with low maintenance requirements. The Model A10 is upgradeable to the Model A20. Additional functions, such as snapshot, compliance, mirroring, and business continuance capability, are available through optional licensed functions.

The N5500 appliance supports both the EXN1000 SATA storage expansion unit, as well as the EXN2000 Fibre Channel storage expansion unit. There are no disk drives included in the base N5500 unit. Physical capacity can be scaled to up to 84 TB with the attachment of up to 24 IBM System Storage N Series EXN expansion units. The EXN1000 storage expansion unit comes fully configured with 14 disk drives of 250 or 320 GB capacity. The EXN2000 storage expansion unit comes fully configured with 14 disk drives of 72 GB, 144 GB, or 300 GB storage capacity.

EXN1000 SATA storage expansion units must be on separate fibre channel loops from the EXN2000 FC storage expansion units.
 
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Key prerequisites

The IBM System Storage N5500 requires FC, NFS, CIFS, or iSCSI protocol function on one or more host N5200 servers.
 
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Planned availability dates
  • December 9, 2005
  • March 31, 2006: Model and feature conversions

 
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Description

The IBM System Storage N5500 filers consist of the Model A10 or Model A20, and associated software.

The Model A10 is designed to provide a single-node filer with NFS, CIFS, FCP, and iSCSI support in a 3U filer mounted in a standard 19-inch rack. The N5500 filer does not include disk storage in the base chassis. This base chassis includes:

  • Two Intel™ 2.8 GHz Xeon processors
  • 4 GB of ECC memory
  • 512 MB of non-volatile random access memory (NVRAM)
  • Four integrated 10/100/1000 Ethernet ports
  • Four integrated 2 Gbps Fibre Channel ports
  • Dual, redundant, hot-plug integrated power supplies and cooling fans
  • Three PCI-X expansion slots for additional FC HBAs or gigabit Ethernet Network Interface Cards (NICs)

The maximum number of additional expansion adapters is three. The N5500 Model A10 can be upgraded to a maximum of five multipath (loop A and loop B) fibre channel loops (ten 2 Gbps FC ports) via the addition of three optional FC HBAs for Disk Attachment (feature number 1004). The Model A10 can be upgraded to a maximum of ten 10/100/1000 Ethernet ports via the addition of three optional dual-port fiber Gigabit Ethernet Network Interface cards (NICs) (feature number 1003). The Model A10 may be upgraded to an N5500 Model A20. The upgrade from a Model A10 to a Model A20 is a disruptive upgrade.

The Model A20 is designed to provide identical function as the Model A10, but with the addition of a second processing node and the Clustered Failover (CFO) licensed function. The Model A20 consists of two processing nodes that are designed to provide takeover and failback function, helping improve overall availability. For the Model A20, each processing node is a 3U rack-mountable filer. Therefore, the Model A20 occupies a total of 6U of rack space.

The N5500 Model A20 includes:

  • Four Intel 2.8 GHz Xeon processors, two per node
  • 8 GB of ECC memory, 4 GB per node
  • 1 GB of non-volatile random access memory (NVRAM), 512 MB per node
  • Eight integrated 10/100/1000 Ethernet ports, four per node
  • Eight integrated 2 Gbps Fibre Channel ports, four per node
  • Four redundant hot-plug integrated power supplies and cooling fans, two per node
  • Six PCI-X expansion slots for additional FC HBAs or Ethernet NICs, three per node
  • Infiniband (IB) cluster interconnect between the two processing nodes

For the Model A20, the maximum number of additional expansion adapters is six. The Model A20 can be upgraded to a maximum of ten multipath (loop A and loop B) Fibre Channel loops (20 2 Gbps FC ports) via the addition of six optional FC HBAs for Disk Attachment (feature number 1004). The Model A20 can up upgraded to a maximum of 20 10/100/1000 Ethernet ports via the addition of six optional dual-port fiber Gigabit Ethernet NICs (feature number 1003).

The physical proximity of the two processing nodes within a Model A20 (with respect to each other) is determined by which Infiniband cluster interconnect cables are ordered (feature numbers 1037, 1038, 1039, 1040 and 1041). Optical cables, #1040 and #1041, also require feature number 1042.

Both N5500 filer models require the addition of at least one storage expansion unit, either an EXN1000 or an EXN2000. The EXN1000 storage expansion unit provides a 3U, rack-mountable, disk enclosure containing 14 serial advanced technology attachment (SATA) disk drives, either in 250 GB or 320 GB physical capacities. The EXN2000 storage expansion unit provides a 3U rack-mountable disk enclosure containing 14 Fibre Channel disk drives. The EXN2000 supports the following Fibre Channel disk drive speeds and capacities:

  • 15,000 revolutions per minute (15K RPM) in 72 GB and 144 GB physical capacities
  • 10,000 revolutions per minute (10K RPM) in 72 GB, 144 GB and 300 GB physical capacities.

Each EXN2000 storage expansion unit contains 14 Fibre Channel disk drives, all of a particular type (rotational speed/capacity). When attaching EXN2000 Fibre Channel storage expansion units to the IBM System Storage N5200 or N5500, you may not attach EXN2000 storage expansion units containing more than two types (rotational speed/capacity) of fibre channel disk drives to a single N5200 or N5500 filer.

The maximum physical storage capacity of the N5500 system varies depending on the type of disk storage expansion unit (SATA or FC) and the capacity of disk drives used. The following table describes the maximum supported total physical storage capacity for the N5500 Model A10 and A20.

                                      Maximum     Maximum  Maximum
Disk        Disk drive                storage     disk     physical
enclosure   capacity                  enclosures  drives   capacity
 
EXN1000     250 GB SATA disk drives   24          336      84 TB
EXN1000     320 GB SATA disk drives   18          252      80 TB
EXN2000     72 GB FC disk drives      24          336      24 TB
EXN2000     144 GB FC disk drives     24          336      48 TB
EXN2000     300 GB FC disk drives     18          252      76 TB

EXN1000 SATA storage expansion units and EXN2000 FC storage expansion units must not share Fibre Channel loops. A maximum of six storage expansion units (EXN1000 or EXN2000) are supported on a single Fibre Channel loop.

The N5500 filers are designed to interoperate with products capable of data transmission in the industry-standard iSCSI, CIFS, FCP and NFS protocols. These include the IBM eServer pSeries®, iSeries™ (NFS only), xSeries®, and zSeries® (NFS only) servers. Details and current information on N5500 interoperability is available at

Section 508 of the U.S. Rehabilitation Act

The IBM System Storage N5500 is capable, as of December 9, 2005, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via IBM's Web site at


 
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Statement of general direction

IBM currently intends to deliver, in the first half of 2006, a gateway model of the N5500. It is currently planned that the gateway model will provide connectivity to a variety of back-end disk systems, including the IBM DS8000 and the IBM DS4800.

All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice.
 
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Reference information

Refer to Hardware Announcement 105-460 , dated November 8, 2005, IBM TotalStorage® N series function authorization.

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

BP Attachment for Announcement Letter 105-464

Trademarks

 
System Storage and iSeries are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
eServer, pSeries, xSeries, zSeries, AIX, the e-business logo, and TotalStorage are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a trademark of Intel Corporation.
 
Windows is a trademark of Microsoft Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
NetApp, MultiStore, SnapMirror, SnapMover, SnapRestore, and SnapVault are registered trademarks and Data ONTAP, FlexClone, FlexVol, LockVault, SnapLock, and Snapshot are trademarks of Network Appliance, Inc. in the U.S. or other countries.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Licensed function features

Licensed functions are authorized at the 2865 system level. Only one feature is required per 2865 system, regardless of the physical capacity within the 2865 system or the number of attached expansion units.

The following licensed function is provided with the Models  A10 and A20, at no additional charge:

Model A10           Model A20
feature             feature        Description
 
7400                7450           Data ONTAP

The following licensed functions are available on the N5500 Models A10 and A20 as optional features.

Model A10      Model A20
feature        feature        Description
 
7401           7451           CIFS
7402           7452           HTTP
7403           7453           NFS
NA             7454           CFO
7404           7455           IBM System Storage(TM) N5500
                               with FlexClone
7405           7456           IBM System Storage N5500
                               with MultiStore
7406           7457           IBM System Storage N5500
                               with SnapMirror
7407           7458           IBM System Storage N5500
                               with SnapLock Compliance
7408           7459           IBM System Storage N5500
                               with SnapLock Enterprise
NA             7460           IBM System Storage N5500
                               with SnapMover
7409           7461           IBM System Storage N5500
                               with SnapRestore
7410           7462           IBM System Storage N5500
                               with SnapVault Primary
7411           7463           IBM System Storage N5500
                               with SnapVault Secondary
7412           7464           IBM System Storage N5500
                               with LockVault Compliance
7413           7465           IBM System Storage N5500
                               with LockVault Enterprise
7414           7466           IBM System Storage N5500
                               with SyncMirror
7416           7468           IBM System Storage N5500
                               with SnapValidator
7417           7469           Fibre Channel Protocol

Adapter cards

Dual Port Fiber Gig-E NIC: This feature provides an additional Gigabit Ethernet network interface.

FC HBA for Disk: This feature provides an additional Fibre Channel HBA interface for storage controllers.

FC HBA for Tape: This feature provides an additional Fibre Channel HBA interface for tape connectivity.

Cables

Cables are required for 2865 Model A20 only. One of the cable features must be included in an order for the Model A20. These cables are used to connect the two nodes of the Model A20. If fiber cables are ordered, feature number 1042 must also be ordered.

Each cable feature provides the two cables required; a quantity of only one should be ordered. Feature #1042, if required, provides four converters; only one of this feature need be ordered.

The cabling features are:

  • 2m Copper Cluster 4X IB Cbl
  • 5m Copper Cluster 4X IB Cbl
  • 10m Copper Cluster 4X IB Cbl
  • 5m Fiber Cluster 4X IB Cbl
  • 30m Fiber Cluster 4X IB Cbl
  • Copper-Fiber Converter

Licensed function indicators

Data ONTAP: This feature enables the Data ONTAP licensed function. Data ONTAP includes iSCSI, FlexCache, FlexVol, SnapShot, SnapMover, and Disk Sanitization support. Refer to the Description section for more detail.

The corequisite IBM 2870 feature number must be specified to establish authorization for use of the Data ONTAP licensed function.

CIFS: This feature enables the CIFS licensed function subject to the client applying a feature activation code made available by IBM. This feature is also used for maintenance billing purposes.

The corequisite IBM 2870 feature number must be purchased to establish authorization for use of the CIFS licensed function before the feature activation code is provided by IBM.

HTTP: This feature enables the HTTP licensed function subject to the client applying a feature activation code made available by IBM. This feature is also used for maintenance billing purposes.

The corequisite IBM 2870 feature number must be purchased to establish authorization for use of the HTTP licensed function before the feature activation code is provided by IBM.

NFS: This feature enables the NFS licensed function subject to the client applying a feature activation code made available by IBM. This feature is also used for maintenance billing purposes.

The corequisite IBM 2870 feature number must be purchased to establish authorization for use of the NFS licensed function before the feature activation code is provided by IBM.

CFO: This feature enables the transfer of data service from an unavailable filer to the other filer in the cluster. This feature applies to the N5500 Model A20 only.

FlexClone: This feature enables the FlexClone licensed function subject to the client applying a feature activation code made available by IBM. This feature is also used for maintenance billing purposes.

The corequisite IBM 2870 feature number must be purchased to establish authorization for use of the FlexClone licensed function before the feature activation code is provided by IBM.

MultiStore: This feature enables the MultiStore licensed function subject to the client applying a feature activation code made available by IBM. This feature is also used for maintenance billing purposes.

The corequisite IBM 2870 feature number must be purchased to establish authorization for use of the MultiStore licensed function before the feature activation code is provided by IBM.

SnapMirror: This feature enables the SnapMirror licensed function subject to the client applying a feature activation code made available by IBM. This feature is also used for maintenance billing purposes.

The corequisite IBM 2870 feature number must be purchased to establish authorization for use of the SnapMirror licensed function before the feature activation code is provided by IBM.

SnapLock Compliance: This feature enables the SnapLock Compliance licensed function subject to the client applying a feature activation code made available by IBM. This feature is also used for maintenance billing purposes.

The corequisite IBM 2870 feature number must be purchased to establish authorization for use of the SnapLock Compliance licensed function before the feature activation code is provided by IBM.

SnapLock Enterprise: This feature enables the SnapLock Enterprise licensed function subject to the client applying a feature activation code made available by IBM. This feature is also used for maintenance billing purposes.

The corequisite IBM 2870 feature number must be purchased to establish authorization for use of the SnapLock Enterprise licensed function before the feature activation code is provided by IBM.

SnapMover: This feature enables the SnapMover licensed function subject to the client applying a feature activation code made available by IBM. This feature is also used for maintenance billing purposes.

The corequisite IBM 2870 feature number must be purchased to establish authorization for use of the SnapMover licensed function before the feature activation code is provided by IBM.

This feature applies to the N5500 Model A20 only.

SnapRestore: This feature enables the SnapRestore licensed function subject to the client applying a feature activation code made available by IBM. This feature is also used for maintenance billing purposes.

The corequisite IBM 2870 feature number must be purchased to establish authorization for use of the SnapRestore licensed function before the feature activation code is provided by IBM.

SnapVault Primary: This feature enables the SnapVault Primary licensed function subject to the client applying a feature activation code made available by IBM. This feature is also used for maintenance billing purposes.

The corequisite IBM 2870 feature number must be purchased to establish authorization for use of the SnapVault Primary licensed function before the feature activation code is provided by IBM.

SnapVault Secondary: This feature enables the SnapVault Secondary licensed function subject to the client applying a feature activation code made available by IBM. This feature is also used for maintenance billing purposes.

The corequisite IBM 2870 feature number must be purchased to establish authorization for use of the SnapVault Secondary licensed function before the feature activation code is provided by IBM.

LockVault Compliance: This feature enables the LockVault licensed function subject to the client applying a feature activation code made available by IBM. This feature is also used for maintenance billing purposes.

The corequisite IBM 2870 feature number must be purchased to establish authorization for use of the LockVault licensed function before the feature activation code is provided by IBM.

LockVault Enterprise: This feature enables the LockVault licensed function subject to the client applying a feature activation code made available by IBM. This feature is also used for maintenance billing purposes.

The corequisite IBM 2870 feature number must be purchased to establish authorization for use of the LockVault licensed function before the feature activation code is provided by IBM.

SyncMirror: This feature provides the capability to create and maintain a mirror copy of data on another Nxxxx filer. Both Nxxx filers must have the same configuration. This feature does not support the EXN1000.

This feature enables the SyncMirror licensed function subject to the client applying a feature activation code made available by IBM. This feature is also used for maintenance billing purposes.

The corequisite IBM 2870 feature number must be purchased to establish authorization for use of the SyncMirror licensed function before the feature activation code is provided by IBM.

SnapValidator: This feature enables the SnapValidator licensed function subject to the client applying a feature activation code made available by IBM. This feature is also used for maintenance billing purposes.

The corequisite IBM 2870 feature number must be purchased to establish authorization for use of the SnapValidator licensed function before the feature activation code is provided by IBM.

Fibre Channel Protocol: This feature enables the Fibre Channel Protocol licensed function subject to the client applying a feature activation code made available by IBM. This feature is also used for maintenance billing purposes.

The corequisite IBM 2870 feature number must be purchased to establish authorization for use of the Fibre Channel Protocol licensed function before the feature activation code is provided by IBM.

Host software

SnapDrive for Windows™: This feature provides SnapDrive for Windows function. One feature must be ordered for each host on which it will be installed. It provides a software application that is designed to enhance the storage management capability in a Windows environment, including easier management of dynamic volume management, cluster management, snapshot management, and replication management.

Use of this feature with FCP attachment requires the FCP Protocol feature, #7417 or #7469, on the N5500.

SnapDrive for Windows Media Kit: This feature provides a physical media kit that includes SnapDrive for Windows. This feature should be ordered when you cannot download the media kit from the NAS support site, or simply require the software on physical media.

Use of this feature with FCP attachment requires the FCP Protocol feature, #7417 or #7469, on the N5500.

FCP Host Attach Kit — Windows: This feature provides a Host Attach Kit for Windows that includes drivers, support scripts, installation scripts and documentation. One kit must be ordered for each host that is to be attached via FCP.

FCP Multipathing Driver — Windows: This feature provides a multipathing driver for the Windows FCP Host Attach Kit, for use if SnapDrive for Windows is not already installed, or ordered.

Base FCP Host Attach Kit — AIX®: This feature provides the base Host Attach Kit for AIX that includes drivers, support scripts, installation scripts and documentation. If multipathing support is desired, the AIX Multipathing Support feature that corresponds to the appropriate number of processors on the host should be ordered.

AIX Multipathing — 1-2 Processors: This feature enables AIX multipathing support for a single host with one or two processors. You must also order the Base FCP Host Attach Kit for AIX if this feature is ordered.

AIX Multipathing — 3-4 Processors: This feature enables AIX multipathing support for a single host with three or four processors. You must also order the Base FCP Host Attach Kit for AIX if this feature is ordered.

AIX Multipathing — 5-8 Processors: This feature enables AIX multipathing support for a single host with five to eight processors. You must also order the Base FCP Host Attach Kit for AIX if this feature is ordered.

AIX Multipathing — 9+ Processors: This feature enables AIX multipathing support for a single host with nine or more processors. You must also order the Base FCP Host Attach Kit for AIX if this feature is ordered.

AIX Media Kit for Multipath: This feature provides a physical media kit that includes the DotHill multipathing drivers required for AIX. This feature should be ordered when you cannot download the media kit from the NAS support site, or simply require the software on physical media.

FCP Host Attach Kit — Linux™: This feature provides a Host Attach Kit for Linux that various drivers, support scripts, installation scripts, and documentation.

Rack installation feature

All 2864 models are designed to be mounted into a standard 19-inch rack. The following rack installation option must be ordered for each model:

Feature             Description
 
 9202               Field install rack mount kit

Power (line) cord features

All 2865 models ship standard with feature #9000 to connect the 2865 to a rack Power Distribution Unit (PDU) that has IEC 320, sheet C13, type power outlets.

If the 2865 will be installed in a rack with a PDU that has wall type power outlets, an alternative power cord feature must be selected based on the country or region in which the system will be installed:

Feature        Description
 
9000           PDU Pwr Cord, 42U Rack
9001           Power Cord, Cont. Europe
9002           Power Cord, UK
9003           Power Cord, Japan
9004           Power Cord, North America
9005           Power Cord, Australia/N.Z.
9006           Power Cord, Switzerland
9007           Power Cord, Argentina
9008           Power Cord, China
9009           Power Cord, Denmark
9010           Power Cord, India/S.Africa
9011           Power Cord, Israel
9012           Power Cord, Italy
9013           Power Cord, N.America 250V
9014           Power Cord, Brazil
9015           Power Cord, Taiwan

 
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Publications

The following publications are shipped with the product. Additional copies will be available immediately.

                                             Order
Title                                        number
 
Shipped in hardcopy:
 
IBM System Storage N5200 and                 GC26-7784
 N5500 Installation and Setup
 Instructions
IBM System Storage N5200 and                 GC26-7785
 N5500 Hardware and Service
 Guide
MES/FRU Flyer                                NA
WEEE Flyer                                   NA
IBM Warranty Flyer                           NA
IBM Statement of Limited Warranty            NA
IBM Translated Safety Notices                GA27-4338
 
On CD-ROM, all above, and:
 
                                             Order
Title                                        number
 
IBM System Storage N series                  GA32-0529
 Software Setup Guide
IBM System Storage N series                  GC26-7787
 Error Messages and
 Troubleshooting Guide
IBM System Storage N series                  GC26-7791
 Software Upgrade Guide
IBM System Storage N series                  GA32-0543
 Introduction and Planning Guide
 
READ-ME for CD-ROM

The following Data ONTAP and iSCSI software publications are shipped with the product on CD-ROM only.

                                             Order
Title                                        number
 
IBM System Storage N series                  GA32-0518
 Release Notes V7.1
IBM System Storage File Access               GA32-0520
 and Protocols Management Guide
IBM System Storage N series                  GC26-7789
 Diagnostics Guide
IBM System Storage N series                  GA32-0521
 Storage Management Guide
IBM System Storage N series Data             GA32-0522
 Protection Online Backup and
 Recovery Guide
IBM System Storage N series Data             GA32-0523
 Protection Tape Backup and
 Recovery Guide
IBM System Storage N series                  GA32-0524
 MultiStore Management Guide
IBM System Storage N series                  GA32-0525
 Network Management Guide
IBM System Storage N series                  GA32-0526
 Commands: Manual Page Reference,
 Volume 1
IBM System Storage N series                  GA32-0527
 Commands: Manual Page Reference,
 Volume 2
IBM System Storage N series Block            GA32-0528
 Access Management Guide for
 iSCSI
IBM System Storage N series                  GA32-0529
 System Administration Guide
IBM System Storage iSCSI SuSE                GA32-0532
 Linux Initiator Support Kit
 V1.3 Setup Guide
IBM System Storage iSCSI SuSE                GA32-0533
 Linux Initiator Support Kit
 V1.2 Release Notes
IBM System Storage SuSE Enterprise           NA
 Linux iSCSI Commands for Support
 Kit V1.3 Quick Reference
IBM System Storage N series iSCSI
 Novell NetWare Initiator Support
 Kit V1.0 Setup and Configuration
 Guide
IBM System Storage iSCSI Red Hat             GA32-0536
 Linux Initiator Support Kit
 V1.2 Setup Guide
 
                                             Order
Title                                        number
 
IBM System Storage Red Hat Linux             NA
 iSCSI Commands for Support Kit
 V1.2 Quick Reference
IBM System Storage iSCSI Red Hat             GA32-0538
 Linux Support Kit V1.2 Release
 Notes
IBM System Storage MicroSoft Windows         NA
 iSCSI Commands for Support Kit
 V2.0 Quick Reference
IBM System Storage N series iSCSI            GA32-7779
 Microsoft(TM) Windows Initiator
 Support Kit V2.0 Release Notes
IBM System Storage N series iSCSI            GA32-0529
 Microsoft Windows Initiator
 Support Kit V2.0 Setup Guide

All publications available on CD-ROM (PN 95P3013) are available to be ordered. To order, contact your IBM representative.

The IBM Publications Center Portal

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge.

Note that PNS subscribers most often order their publications via the Publication Center.

Displayable softcopy publications

The product books are offered in displayable softcopy form. The files are shipped on CD-ROM with the hardware and are available from the Web at

The N5500 Quick Reference card is only available as hardcopy.
 
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Services

Integrated Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

For details on education offerings related to specific products, visit

Select your country, and then select the product as the category.
 
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Technical information

Specified operating environment

Physical specifications

IBM System Storage N5500

  • Width: 449 mm (17.7 in)
  • Depth: 518 mm (24.3 in)
  • Height: 130 mm (5.13 in)
  • Weight: 34.0 kg (75.0 lb)

To assure installability and serviceability in non-IBM industry standard racks, review the installation planning information for any product specific installation requirements.

Standards

Safety

IBM System Storage N5500

  • EN 60950: 2000
  • CE Mark (EU)
  • UL60950-2000
  • CSA 60950-00
  • CB IEC 60950 Ed.3 (worldwide)
  • EN60825-1:1994+A11
  • IRAM
  • GOST-R

EMC

IBM System Storage N5500

  • FCC Class A
  • EN55022: 1998
  • EN61000-3-2
  • EN61000-3-3
  • CE
  • ACA C-Tick
  • VCCI

Immunity

IBM System Storage N5500

  • EN55024: 1998

Operating environment

  • Temperature:
    • Maximum range: 10° to 40° C (50° to 104° F)
    • Recommended: 20° to 25° C (68° to 77° F)
    • Non-operating: -40° to 65°C (-40° to 149° F)
  • Relative humidity:
    • Recommended operating range: 40 to 55%
    • Maximum wet bulb: 28° C
    • Maximum altitude: 3050 m (10,000 ft.)

      Note: Operating at extremes of environment may increase risk of failure.

  • Wet bulb (caloric value): 1,215 Btu/hr (fully loaded shelf)
  • Maximum electrical power: 100-240 V ac, 10-5A, 47-63 Hz
  • Nominal electrical power: 100 to 120 V ac, 4 A; 200 to 240 V ac, 2 A
  • Noise level:
    • 49 dBa @ 1 m @ 23 degrees C
    • 5 bels @ 1 m @ 23 degrees C

Hardware requirements

Licensed machine code (LMC):

The N5500 requires LMC level 7.1.0, or later. Some N5500 features and functions may not be available or supported in all environments. Current information on supported environments, prerequisites, and minimum operating systems levels is available at

Current license terms for the machine code provided with this product prohibit transfer of the machine code without approval from Network Appliance.

Licensed functions

The following licensed function is required on the N5200:

  • Data ONTAP (feature number 7400 or 7450)

Licensed functions require the selection of N5500 Model A10 or A20 features and the acquisition of the corresponding IBM 2870 Model 651 or 652 function authorization features.

Software requirements

Current information on servers, operating systems, host adapters, and connectivity products supported by the N5500 is available at

Limitations

  • The N5500 is supported only in rack installations.
  • This product is functional with the iSeries™ and OpenPower™ platforms. However, on the iSeries, support is only available on Power Linux and AIX partitions, not i5/OS.
  • Current license terms for the machine code provided with this product prohibit transfer of the machine code without approval from Network Appliance.

Planning information

Customer responsibilities: In order to follow good safety practice, IBM recommends that two or more persons install this product.

Physical configuration and installation planning for the 2865 is a customer responsibility. Information about physical configuration and installation requirements, including equipment, site, and power requirements, can be found in the Installation and Setup Instructions for the IBM TotalStorage® N5500 (GA32-0517).

A customer-supplied Ethernet cable is required to connect the machine to a server or Ethernet network.

Cable orders: Fibre Channel cables are required to connect an expansion unit to a 2865 system. Cables can be purchased using expansion unit features.

For the two-node Model A20, cables are required to connect the nodes.

Installability: Estimated time to unpack an IBM System Storage N5500, install it in the rack, and perform a simple discovery and configuration is one hour.

Packaging

                                             Number of
Product     Shipment group                   boxes
 
2865-A10    Model A10 or A20 base unit,      1
             licensed machine
2865-A20    code, and rack mount kit
             (if ordered)

Security, auditability, and control

This product uses the security and auditability features of host hardware, host software, and/or application software to which it is attached.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
 
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Terms and conditions

Volume orders: Contact your IBM representative.

IBM Global Financing: Yes

Warranty period: Three years

Warranty service: If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically via an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.

Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country and location specific information. This product is covered by the following types of service.

CRU Service and On-site for other selected parts

CRU Service: IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU.

Tier 1 CRU

Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

For machines with on-site same-day response service IBM will replace a Tier 1 CRU part at your request, at no additional charge.

Tier 2 CRU

You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.

Based upon availability, CRUs will be shipped for next business day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, 1) return instructions and a container is shipped with the replacement CRU and 2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement.

The following parts have been designated as Tier 1 CRU parts:

  • AC power cord
  • AC power supply
  • Disk drive
  • Cables
  • Memory modules
  • Wrap plug
  • Operator panel

On-site Service: IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

  • 9 hours per day, Monday through Friday, excluding holidays, next-business-day response

Warranty service upgrades and maintenance service options

Warranty service upgrades: During the warranty period, warranty service upgrades provide an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. The following service selections are available as warranty upgrades for your machine type.

  • 9 hours per day, Monday through Friday, excluding holidays, 4-hour average, same-business-day response, IOR
  • 24 hours per day, 7 days a week, 4-hour average response, IOR
  • 24 hours per day, 7 days a week, 2-hour average response, IOR

CRUs may be provided as part of the Machine's standard warranty CRU Service except that you may install a CRU yourself or request IBM installation, at no additional charge, under one of the On-site Service levels specified above. For additional information on the CRU service, see warranty information.

Maintenance services: If required, IBM provides repair or exchange service depending on the types of maintenance service specified for the Machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country and location specific information. The following service selections are available as maintenance options for your machine type.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM Machine. The area must be clean, well lit, and suitable for the purpose.

  • 9 hours per day, Monday through Friday, excluding holidays, next-business-day response, IOR
  • 9 hours per day, Monday through Friday, excluding holidays, 4 hour average response, IOR
  • 24 hours per day, 7 days a week, 4-hour average response, IOR
  • 24 hours per day, 7 days a week, 2-hour average response, IOR

CRUs

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), and depending upon the maintenance service offerings in your geography, IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request.

Based upon availability, CRUs will be shipped for next business day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, 1) return instructions and a container is shipped with the replacement CRU and 2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement.

Customer Replaceable Units (CRUs) may be provided as part of the Machine's standard maintenance service except that you may install a CRU yourself or request IBM installation, at no additional charge, under any of the On-site Service levels specified above.

Usage plan machine: No

IBM hourly service rate classification: One

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

Field-installable features: Yes

Model conversions: Yes

Machine installation: Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply: No

Licensed machine code: This product contains, or is provided together with, code which is licensed to the user, not sold. That code is copyrighted and may be the property of IBM, its supplier(s) or other third parties. You are authorized to use the code to the extent set forth in the applicable license agreement(s) provided with the product. You may also obtain a copy of applicable license agreement by contacting your IBM representative.

Current license terms for the machine code provided with this product prohibit transfer of the machine code without approval from Network Appliance.

Machines using machine code: 2864-A10, 2864-A20

IBM may release changes to the machine code. IBM plans to make the machine code changes available for download from the IBM TotalStorage technical support Web site

If the machine does not function as warranted and your problem can be resolved through your application of downloadable machine code, you are responsible for downloading and installing these designated machine code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable machine code changes; however, you may be charged for that service.

Educational allowance: A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.
 
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Prices

The prices provided in this announcement are suggested retail prices for the U.S. and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

                                Machine        Feature Purchase
Description                     type  Model    number  price
 
N5500 Model A10                 2865  A10              $ 62,475
N5500 Model A20                 2865  A20               100,275
Dual Port Fiber Gig-E NIC       2865  A10, A20 1003       2,195
FC HBA for Disk, Dual-port      2865  A10, A20 1004       4,500
FC HBA for Tape, Dual-port      2865  A10, A20 1005       4,500
2m Copper Cluster 4X IB Cbl     2865  A20      1037          75
5m Copper Cluster 4X IB Cbl     2865  A20      1038          97
10m Copper Cluster 4X IB Cbl    2865  A20      1039         178
5m Fiber Cluster 4X IB Cbl      2865  A20      1040         139
30m Fiber Cluster 4X IB Cbl     2865  A20      1041         320
Copper-Fiber Converter          2865  A20      1042         505
 
Licensed Function Indicators
 
Data ONTAP                      2865  A10      7400           0
CIFS                            2865  A10      7401           0
HTTP                            2865  A10      7402           0
NFS                             2865  A10      7403           0
FlexClone                       2865  A10      7404           0
MultiStore                      2865  A10      7405           0
SnapMirror                      2865  A10      7406           0
SnapLock Compliance             2865  A10      7407           0
SnapLock Enterprise             2865  A10      7408           0
SnapRestore                     2865  A10      7409           0
SnapVault Primary               2865  A10      7410           0
SnapVault Secondary             2865  A10      7411           0
LockVault Compliance            2865  A10      7412           0
LockVault Enterprise            2865  A10      7413           0
SyncMirror                      2865  A10      7414           0
SnapValidator                   2865  A10      7416           0
Fibre Channel Protocol          2865  A10      7417           0
 
Data ONTAP                      2865  A20      7450           0
CIFS                            2865  A20      7451           0
HTTP                            2865  A20      7452           0
NFS                             2865  A20      7453           0
CFO                             2865  A20      7454           0
FlexClone                       2865  A20      7455           0
MultiStore                      2865  A20      7456           0
SnapMirror                      2865  A20      7457           0
SnapLock Compliance             2865  A20      7458           0
SnapLock Enterprise             2865  A20      7459           0
SnapMover                       2865  A20      7460           0
SnapRestore                     2865  A20      7461           0
SnapVault Primary               2865  A20      7462           0
SnapVault Secondary             2865  A20      7463           0
LockVault Compliance            2865  A20      7464           0
LockVault Enterprise            2865  A20      7465           0
SyncMirror                      2865  A20      7466           0
 
SnapValidator                   2865  A20      7468           0
Fibre Channel Protocol          2865  A20      7469           0
 
SnapDrive for Windows           2865  A10, A20 8050           0
SnapDrive for Windows Media Kit 2865  A10, A20 8051           0
FCP Host Attach Kit -- Windows  2865  A10, A20 8100           0
FCP Multipathing Dvr -- Windows 2865  A10, A20 8101           0
Base FCP Host Atch Kit -- AIX   2865  A10, A20 8110           0
AIX Multipathing -- 1-2 Procs   2865  A10, A20 8111           0
AIX Multipathing -- 3-4 Procs   2865  A10, A20 8112           0
AIX Multipathing -- 5-8 Procs   2865  A10, A20 8113           0
AIX Multipathing -- 9+ Procs    2865  A10, A20 8114           0
AIX Media Kit for Multipath     2865  A10, A20 8119           0
FCP Host Attach Kit -- Linux    2865  A10, A20 8120           0
 
                                Machine        Feature Purchase
Description                     type  Model    number  price
 
Power Cords
 
PDU Pwr Cord, 42U Rack          2865  A10, A20 9000    $      0
Power Cord, Cont. Europe        2865  A10, A20 9001           0
Power Cord, United Kingdom      2865  A10, A20 9002           0
Power Cord, Japan               2865  A10, A20 9003           0
Power Cord, North America       2865  A10, A20 9004           0
Power Cord, Australia/N.Z.      2865  A10, A20 9005           0
Power Cord, Switzerland         2865  A10, A20 9006           0
Power Cord, Argentina           2865  A10, A20 9007           0
Power Cord, China               2865  A10, A20 9008           0
Power Cord, Denmark             2865  A10, A20 9009           0
Power Cord, India/S. Africa     2865  A10, A20 9010           0
Power Cord, Israel              2865  A10, A20 9011           0
Power Cord, Italy               2865  A10, A20 9012           0
Power Cord, N. America 250V     2865  A10, A20 9013           0
Power Cord, Brazil              2865  A10, A20 9014           0
Power Cord, Taiwan              2865  A10, A20 9015           0
 
Installation
 
Field merge rack mount kit      2865  A10, A20 9202         100
 
IBM Global Finance transaction
 
IGF Transaction Indicator       2865  A10, A20 9556          NC

                                        Plant/
                                        Field   MES     Cable
                          Mach/Mod/Feat install removal req. CSU(1)
 
Dual Port Fiber Gig-E     2865/A10/1003 Both    No      No   Yes
 NIC
FC HBA for Disk,          2865/A10/1004 Both    No      No   Yes
 Dual-port
FC HBA for Tape,          2865/A10/1005 Both    No      No   Yes
 Dual-port
Data ONTAP                2865/A10/7400 Plant   Yes(2)  No   Yes
CIFS                      2865/A10/7401 Both    Yes(2)  No   Yes
HTTP                      2865/A10/7402 Both    Yes(2)  No   Yes
NFS                       2865/A10/7403 Both    Yes(2)  No   Yes
FlexClone                 2865/A10/7404 Both    Yes(2)  No   Yes
MultiStore                2865/A10/7405 Both    Yes(2)  No   Yes
SnapMirror                2865/A10/7406 Both    Yes(2)  No   Yes
SnapLock Compliance       2865/A10/7407 Both    Yes(2)  No   Yes
SnapLock Enterprise       2865/A10/7408 Both    Yes(2)  No   Yes
SnapRestore               2865/A10/7409 Both    Yes(2)  No   Yes
SnapVault Primary         2865/A10/7410 Both    Yes(2)  No   Yes
SnapVault Secondary       2865/A10/7411 Both    Yes(2)  No   Yes
LockVault Compliance      2865/A10/7412 Both    Yes(2)  No   Yes
LockVault Enterprise      2865/A10/7413 Both    Yes(2)  No   Yes
SyncMirror                2865/A10/7414 Both    Yes(2)  No   Yes
SnapValidator             2865/A10/7416 Both    Yes(2)  No   Yes
Fibre Channel Protocol    2865/A10/7417 Both    Yes(2)  No   Yes
SnapDrive for Windows     2865/A10/8050 Both    No      No   Yes
SnapDrive for Windows     2865/A10/8051 Both    No      No   Yes
 Media Kit
FCP Host Attach Kit --    2865/A10/8100 Both    No      No   Yes
 Win
FCP Multipathing Dvr --   2865/A10/8101 Both    No      No   Yes
 Win
Base FCP Host Atch Kit -- 2865/A10/8110 Both    No      No   Yes
 AIX
AIX Multipathing --       2865/A10/8111 Both    No      No   Yes
 1-2 Procs
AIX Multipathing --       2865/A10/8112 Both    No      No   Yes
 3-4 Procs
 
                                        Plant/
                                        Field   MES     Cable
                          Mach/Mod/Feat install removal req. CSU(1)
 
AIX Multipathing --       2865/A10/8113 Both    No      No   Yes
 5-8 Procs
AIX Multipathing --       2865/A10/8114 Both    No      No   Yes
 9+ Procs
AIX Media Kit for         2865/A10/8119 Both    No      No   Yes
 Multipath
FCP Host Attach Kit --    2865/A10/8120 Both    No      No   Yes
 Linux
PDU Pwr Cord, 42U Rack    2865/A10/9000 Plant   No      No   Yes
Power Cord, Cont. Europe  2865/A10/9001 Plant   No      No   Yes
Power Cord, UK            2865/A10/9002 Plant   No      No   Yes
Power Cord, Japan         2865/A10/9003 Plant   No      No   Yes
Power Cord,               2865/A10/9004 Plant   No      No   Yes
 North America
Power Cord,               2865/A10/9005 Plant   No      No   Yes
 Australia/N.Z.
Power Cord, Switzerland   2865/A10/9006 Plant   No      No   Yes
Power Cord, Argentina     2865/A10/9007 Plant   No      No   Yes
Power Cord, China         2865/A10/9008 Plant   No      No   Yes
Power Cord, Denmark       2865/A10/9009 Plant   No      No   Yes
Power Cord, India/        2865/A10/9010 Plant   No      No   Yes
 S.Africa
Power Cord, Israel        2865/A10/9011 Plant   No      No   Yes
Power Cord, Italy         2865/A10/9012 Plant   No      No   Yes
Power Cord, N. America    2865/A10/9013 Plant   No      No   Yes
 250 V
Power Cord, Brazil        2865/A10/9014 Plant   No      No   Yes
Power Cord, Taiwan        2865/A10/9015 Plant   No      No   Yes
Field merge rack mount    2865/A10/9202 Plant   No      No   Yes
 kit
IGF Transaction           2865/A10/9556 Field   No      No   Yes
 Indicator
Dual Port Fiber Gig-E     2865/A20/1003 Both    No      No   Yes
 NIC
FC HBA for Disk,          2865/A20/1004 Both    No      No   Yes
 Dual-port
FC HBA for Tape,          2865/A20/1005 Both    No      No   Yes
 Dual-port
2m Copper Cluster 4X      2865/A20/1037 Both    No      No   Yes
 
 IB Cbl
5m Copper Cluster 4X      2865/A20/1038 Both    No      No   Yes
 IB Cbl
10m Copper Cluster 4X     2865/A20/1039 Both    No      No   Yes
 IB Cbl
5m Fiber Cluster 4X       2865/A20/1040 Both    No      No   Yes
 IB Cbl
30m Fiber Cluster 4X      2865/A20/1041 Both    No      No   Yes
 IB Cbl
Copper-Fiber Converter    2865/A20/1042 Both    No      No   Yes
Data ONTAP                2865/A20/7450 Both(3) No      No   Yes
CIFS                      2865/A20/7451 Both    No      No   Yes
HTTP                      2865/A20/7452 Both    No      No   Yes
NFS                       2865/A20/7453 Both    No      No   Yes
CFO                       2865/A20/7454 Both(3) No      No   Yes
FlexClone                 2865/A20/7455 Both    No      No   Yes
MultiStore                2865/A20/7456 Both    No      No   Yes
SnapMirror                2865/A20/7457 Both    No      No   Yes
SnapLock Compliance       2865/A20/7458 Both    No      No   Yes
SnapLock Enterprise       2865/A20/7459 Both    No      No   Yes
SnapMover                 2865/A20/7460 Both    No      No   Yes
SnapRestore               2865/A20/7461 Both    No      No   Yes
SnapVault Primary         2865/A20/7462 Both    No      No   Yes
SnapVault Secondary       2865/A20/7463 Both    No      No   Yes
LockVault Compliance      2865/A20/7464 Both    No      No   Yes
LockVault Enterprise      2865/A20/7465 Both    No      No   Yes
 
                                        Plant/
                                        Field   MES     Cable
                          Mach/Mod/Feat install removal req. CSU(1)
 
SyncMirror                2865/A20/7466 Both    No      No   Yes
SnapValidator             2865/A20/7468 Both    No      No   Yes
Fibre Channel Protocol    2865/A20/7469 Both    No      No   Yes
SnapDrive for Windows     2865/A20/8050 Both    No      No   Yes
SnapDrive for Windows Medi2865/A20/8051 Both    No      No   Yes
 Kit
FCP Host Attach Kit --    2865/A20/8100 Both    No      No   Yes
 Win
FCP Multipathing Dvr --   2865/A20/8101 Both    No      No   Yes
 Windows
Base FCP Host Atch Kit -- 2865/A20/8110 Both    No      No   Yes
 AIX
AIX Multipathing --       2865/A20/8111 Both    No      No   Yes
 1-2 Procs
AIX Multipathing --       2865/A20/8112 Both    No      No   Yes
 3-4 Procs
AIX Multipathing --       2865/A20/8113 Both    No      No   Yes
 5-8 Procs
AIX Multipathing --       2865/A20/8114 Both    No      No   Yes
 9+ Procs
AIX Media Kit for         2865/A20/8119 Both    No      No   Yes
 Multipath
FCP Host Attach Kit --    2865/A20/8120 Both    No      No   Yes
 Linux
PDU Pwr Cord, 42U Rack    2865/A20/9000 Plant   No      No   Yes
Power Cord, Cont. Europe  2865/A20/9001 Plant   No      No   Yes
Power Cord, UK            2865/A20/9002 Plant   No      No   Yes
Power Cord, Japan         2865/A20/9003 Plant   No      No   Yes
Power Cord,               2865/A20/9004 Plant   No      No   Yes
 North America
Power Cord, Australia/    2865/A20/9005 Plant   No      No   Yes
 N.Z.
Power Cord, Switzerland   2865/A20/9006 Plant   No      No   Yes
Power Cord, Argentina     2865/A20/9007 Plant   No      No   Yes
Power Cord, China         2865/A20/9008 Plant   No      No   Yes
Power Cord, Denmark       2865/A20/9009 Plant   No      No   Yes
Power Cord, India/        2865/A20/9010 Plant   No      No   Yes
 S.Africa
Power Cord, Israel        2865/A20/9011 Plant   No      No   Yes
Power Cord, Italy         2865/A20/9012 Plant   No      No   Yes
Power Cord, N. America    2865/A20/9013 Plant   No      No   Yes
 250 V
Power Cord, Brazil        2865/A20/9014 Plant   No      No   Yes
Power Cord, Taiwan        2865/A20/9015 Plant   No      No   Yes
Field merge rack mount    2865/A20/9202 Plant   No      No   Yes
 kit
IGF Transaction           2865/A20/9556 Field   No      No   Yes
 Indicator
1
Customer setup.
2
The feature can be removed only through a feature conversion transaction.
3
The feature is field install only during a model conversion.

Alternative service charges

ICA warranty upgrade

                                             IOR
                                             IBM
Machine                                      on-site repair
type/Model                                   (IOR, 24x7)
 
2865-A10                                     $3,000
2865-A20                                      5,500

ICA Maintenance

                          IO8                IOR
                          IBM next day       IBM 4-hr resp.
Machine                   on-site repair     on-site repair
type/Model/Feature        (IOR, 9x5)         (IOR, 24x7)
 
2865-A10                  $345               $  479
2865-A20                   653                  906
 
2865-A10-7400                0                    0
2865-A10-7401              216                  299
2865-A10-7402               50                   70
2865-A10-7403              283                  393
2865-A10-7404               97                  135
2865-A10-7405              182                  253
2865-A10-7406              416                  577
2865-A10-7407              182                  253
2865-A10-7408              182                  253
2865-A10-7409               65                   90
2865-A10-7410              104                  144
2865-A10-7411              416                  577
2865-A10-7412              597                  830
2865-A10-7413              597                  830
2865-A10-7414              104                  144
2865-A10-7416               26                   36
2865-A10-7417              130                  180
2865-A10-8050                3                    5
2865-A10-8051                0                    0
2865-A10-8100                4                    6
2865-A10-8101                4                    6
2865-A10-8110                6                    9
2865-A10-8111               21                   29
2865-A10-8112               26                   36
2865-A10-8113               31                   43
2865-A10-8114               52                   72
2865-A10-8119                0                    0
2865-A10-8120                4                    5
 
2865-A20-7450                0                    0
2865-A20-7451              224                  312
2865-A20-7452               65                   91
2865-A20-7453              337                  468
2865-A20-7454                0                    0
2865-A20-7455              132                  184
2865-A20-7456              195                  271
2865-A20-7457              524                  727
2865-A20-7458              262                  364
2865-A20-7459              262                  364
2865-A20-7460                0                    0
2865-A20-7461               94                  130
2865-A20-7462              140                  195
2865-A20-7463              561                  779
2865-A20-7464              823                1,143
2865-A20-7465              823                1,143
2865-A20-7466              125                  173
2865-A20-7468               23                   32
2865-A20-7469              140                  195
2865-A20-8050                3                    5
2865-A20-8051                0                    0
2865-A20-8100                4                    6
2865-A20-8101                4                    6
2865-A20-8110                6                    9
2865-A20-8111               21                   29
2865-A20-8112               26                   36
2865-A20-8113               31                   43
2865-A20-8114               52                   72
2865-A20-8119                0                    0
2865-A20-8120                4                    5

Annual minimum maintenance charges: For ServiceElect (ESA) Maintenance Service Charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

Model conversion purchase prices

Machine type 2865

From     To      Returned    Model conversion
model    model   parts       purchase price
 
A10      A20     No          $87,475

Feature conversion purchase price

                                                Feature
  Feature         Returned     Continuous       conversion
from     to       parts        maintenance      purchase price
 
7400     7450     No           Yes              $0
7401     7451     No           Yes               0
7402     7452     No           Yes               0
7403     7453     No           Yes               0
7404     7455     No           Yes               0
7405     7456     No           Yes               0
7406     7457     No           Yes               0
7407     7458     No           Yes               0
7408     7459     No           Yes               0
7409     7461     No           Yes               0
7410     7462     No           Yes               0
7411     7463     No           Yes               0
7412     7464     No           Yes               0
7413     7465     No           Yes               0
7414     7466     No           Yes               0
7416     7468     No           Yes               0
7417     7469     No           Yes               0

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Our offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the Web at

IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle. For more financing information, please visit


 
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To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  callserv@ca.ibm.com
 Mail:      IBM Americas Call Centers
            Dept. Teleweb Customer Support, 9th floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
System Storage, IBMLink, iSeries, and OpenPower are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
AIX, Notes, and TotalStorage are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Windows and Microsoft are trademarks of Microsoft Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
NetApp, MultiStore, SnapMirror, SnapMover, SnapRestore, and SnapVault are registered trademarks and Data ONTAP, FlexClone, FlexVol, LockVault, SnapLock, and Snapshot are trademarks of Network Appliance, Inc. in the U.S. or other countries.
 
Other company, product, and service names may be trademarks or service marks of others.

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