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IBM Operations Manager for z/VM delivers scheduling and automation capabilities for z/VM systems

August 23, 2005
Announcement Letter Number: A05-1128


Document's Table of Contents:


Overview

IBM Operations Manager for z/VM helps improve the monitoring and management of z/VM virtual machines. By automating routine maintenance tasks and automatically responding to predictable situations that require intervention, Operations Manager allows z/VM system programmers and administrators to devote their time and focus on more critical tasks.

Operations Manager for z/VM R1 delivers:

  • Control and configuration commands
    • Define rules to use when scanning messages on a virtual machine console
    • Define actions to execute when a generated message matches a message in a rule
    • Define timers to determine when or how often an action should be executed
    • Make configuration changes dynamically, eliminating the need to stop and start to make a change
  • Automated routine maintenance and responses
    • Reduce computer operator errors by automating routine tasks with timers or scheduled events and actions
    • Improve operations accuracy by automating the response to situations that normally require manual intervention
    • Provide real-time notification to key personnel about problems with critical services or components
    • Reduce administrator and user error by scripting a specific set of command/response pairs for routine tasks
  • Access to a user's console
    • Improve debugging capabilities with user problems by accessing and interacting with a user's console
    • Support multiple administrators accessing the console simultaneously

Operations Manager for z/VM helps you manage z/VM systems and virtual machines more effectively and efficiently through scheduling and automation.

For more information about Operations Manager for z/VM, visit

  • http://www.ibm.com/software/sysmgmt/zvm/operations/

Planned availability date: August 26, 2005


Program        Program
number         name
------------   -----------------------------
5697-J10       Operations Manager for z/VM

(TM) Trade-mark owned by International Business Machines Corporation and is used under license by IBM Canada Ltd.

® Registered trade-mark of International Business Machines Corporation and is used under license by IBM Canada Ltd.

(**) Company, product or service name may be a trade-mark or service mark of others.

At a glance

Operations Manager for z/VM R1:
  • Helps you automate the monitoring and management of your z/VM system
  • Enables a system administrator to define routine tasks and appropriate responses
  • Frees system administrators and programmers for higher-level tasks
  • Improves debugging capabilities by allowing multiple administrators to interact with a user's console

Key prerequisites

z/VM V4.4 or later

Description

Operations Manager for z/VM R1 supports automated monitoring and management of virtual machines to help you keep control of your z/VM system. Operations Manager for z/VM uses monitoring settings to examine the z/VM environment and address various concerns before they impact your Service Level Agreements. Automated monitoring of resources can help you maximize productivity and reduce costs by leveraging existing resources and freeing your IT experts to address the most critical problems.

Operations Manager for z/VM helps to solve resource problems by automating system administration processes. This allows you to concentrate on your business objectives rather than dealing with daily administration tasks and predictable situations. By providing automatic monitoring of critical z/VM resources and unattended problem identification, Operations Manager can help you implement automated corrective actions.

Automated z/VM management

Administrators set up rules, actions and timers to proactively manage z/VM resources. While Operations Manager manages z/VM resources automatically, administrators and computer operators are free to address other critical problems.

Administrative features include:

  • A set of commands that allow administrators to define automation tasks, define events that require automated responses and interface with users' consoles
  • Ability for administrators to define when an action, composed of routine commands, should be executed, such as daily, monthly, yearly or just once
  • Support for administrators to define rules for determining which messages should be acted upon and the associated action that should be executed
  • Ability for multiple administrators to interact with a user's console simultaneously
  • Support for task automation. By providing specific logic in the form of command/response pairs, administrators can use Operations Manager to logon to a userid, perform a set of routine tasks and disconnect or logoff. This can help eliminate administrator errors caused by manually logging on and entering commands. It can also help administrators perform tasks at specific times or off-shift without requiring manual intervention.

Automated responses assist operations personnel

When a problem arises, the computer operator may not know how to interpret some messages that are sent to the console and may not know the commands that are required to solve the problem. Operations Manager for z/VM addresses these and other issues, providing support to operations personnel.

Operational features include:

  • Reduced operator errors by automating routine tasks with "timers" or scheduled actions. This eliminates the need to issue routine commands repeatedly and at a specified time.
  • Improved operations accuracy by automating the reply to situations that normally require intervention. This eliminates the need for operators to correctly interpret messages, determine corrective actions and correctly respond to the situation.
  • Interaction with a variety of external methods, such as e-mail, pager, Simple Network Management Protocol (SNMP) alerts and other methods to notify key personnel about an event. This process ensures that personnel receive real-time notification about problems with critical services or components.

Engine-based Value Unit pricing

Engine-based Value Unit pricing for Operations Manager for z/VM is designed to provide a decreasing price curve as hardware capacities and workload grow, which may help improve price/performance.

There may also be a price benefit when you grow your capacity. Additional capacity is not priced starting at the base with a higher price per unit. Instead, additional capacity is priced starting at the capacity (engines) on which Operations Manager has already been installed.

NOTE: Value Units of a given product cannot be exchanged, interchanged or aggregated with Value Units of another product.

IPLA and subscription and support considerations

IPLA licenses can be transferred from one machine to another within, but not limited to an enterprise. The customer may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement. It is the customer's responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license.

Subscription and Support must cover the same capacity as the product license entitlement. Subscription and Support will be available in the country in which the agreement is made.

A no-charge Subscription and Support registration record will be established for each designated machine where Operations Manager for z/VM is running. These no-charge Subscription and Support registration records will be linked to the billable Subscription and Support and all billable Subscription and Support within the scope of the engine-based Value Units aggregation will be linked together.

Subscription and Support is an annual charge and should be kept at an annual term.

Offering Information

Product information is available via the Offering Information Web site

  • http://www.ibm.com/common/ssi

Publications

Other than the Program Directory, no hardcopy publications are shipped with this program.

Displayable softcopy publications: Operations Manager for z/VM R1 manuals are offered in displayable softcopy form as PDF files. The displayable manuals are available on the product Web site

  • http://www.ibm.com/software/sysmgmt/zvm/operations/
and via the IBM Publications Centre
  • http://www.ibm.com/shop/publications/order

Technical information

Specified operating environment

Hardware requirements

Operations Manager for z/VM R1 will operate on any hardware that supports the prerequisite software.

Software requirements

All prerequisites and corequisites for these products apply.

The products listed here are supported only while service is available for those products.

Operations Manager R1 requires

  • One of the following:
    • z/VM V4 (5739-A03) R4 or later
    • z/VM V5 (5741-A05) R1 or later
  • One of the following:
    • IBM Library for REXX on zSeries R4 (5695-014)
    • IBM Alternate Library for REXX on zSeries. IBM recommends you acquire the latest available version. It's available as a free download from http://www.ibm.com/software/awdtools/rexx/rexxzseries/index.html

Planning information

Customer responsibilities

Packaging

Operations Manager R1 is delivered on one VMSES/E installable tape. A Program Directory and one copy of the License Information (LI) document is also included in the package. All other publications are provided in softcopy format on the product Web site

  • http://www.ibm.com/software/sysmgmt/zvm/operations/library.html
and via the IBM Publications Centre
  • http://www.ibm.com/shop/publications/order

Security, auditability and control

Operations Manager for z/VM uses the security and auditability features of the host hardware and software. The customer is responsible for evaluation, selection and implementation of security features, administrative procedures and appropriate controls in application systems and communication facilities.

Ordering information

Orders may be placed by calling IBM.COM, Americas at 1-800-IBM-CALL (1-800-426-2255).

Charge Metric


                    Partnumber or
Program name        PID number        Charge metric
------------        --------------    ------------------------
Operations Manager  5697-J10          Value Units

The programs in this announcement all have Value Unit-Based pricing.

Program
Number     Program Name       Value Unit Exhibit
---------  -----------------  ------------------
5697-J10   Operations Manager       VUE021

For each zSeries IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the 'required license capacity.' Your required license capacity is based upon the following factors:

  • The zSeries IPLA program you select
  • The applicable Value Unit Exhibit
  • The applicable terms
Value Unit exhibit VUE021

Engine-based Value Units for a specified number of engines are determined by the following table.


           Engines   Engines   Value Units
Level      minimum   maximum   per engine
--------   -------   -------   -----------
Base          1         3          10
Tier A        4         6           9
Tier B        7         9           8
Tier C       10        12           7
Tier D       13        16           6
Tier E       17        20           5
Tier F       21        25           4
Tier G       26         +           3


Orders for Operations Manager must use one of the z/VM SDO packaged offerings:

  • Program number 5739-A04 for z/VM V4.4 or
  • Program number 5741-A06 for z/VM V5.1

To order, specify the SDO program number, the Operations Manager program number and the feature of the desired distribution medium. Also, specify the one-time charge (OTC) feature and the quantity desired. To suppress shipment of media, select the license-only option.

Basic license

To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.


Program Name: Operations Manager for z/VM, OTC
Program PID:  5697-J10

Entitlement                          License Option /
identifier      Description          Pricing Metric
-----------     -------------------  --------------------------------
S0120Z3         Operations Manager   Use-based OTC per Value Unit


Orderable Supply ID:   Language         Distribution Medium
---------------------  ---------------  -----------------------
S0120XV                English          3480 or 3590 Tape


Subscription and Support PID: 5697-J15

Entitlement                                          License Option /
identifier      Description                          Pricing Metric
--------------  -------------------                  ----------------
S0120Z5         Operations Manager S&S               1 Value Unit


Orderable Supply ID:   Language         Distribution Medium
---------------------  ---------------  -----------------------
S0120Z0                English          Hardcopy memo


Program Name: Operations Manager for z/VM, OTC  (S0120Z3)
Program PID:  5697-J10

Feature                              License Option /
code            Description          Pricing Metric
-------         -------------------  --------------------------------
E4JC            Operations Manager   Use-based OTC per Value Unit


Distribution Medium Description  Medium Feature Number  Language
-------------------------------  ---------------------  ------------
3480 or 3590 Tape                5802                   English


Subscription and Support PID: 5697-J15

                                          S&S     S&S       S&S
                                 Support  Annual  Decline   Registration
                                 For      Charge  No-Charge No-Charge
Support for                      Program  Feature Feature   Feature
Program Name                     Number   Number  Number    Number
------------------               -------- ------- --------- ------------
Operations Manager               5697-J10         E4JK      E4JL
    1 Value Unit                          E4JJ

Distribution Medium Description  Medium Feature Number  Language
-------------------------------  ---------------------  ------------
Hardcopy memo                    6749                   English

Subscription and Support

To receive voice technical support via telephone during normal business hours and future releases and versions at no additional charge, Subscription and Support must be ordered. The capacity of Subscription and Support (Value Units) must be the same as the capacity ordered for the product licenses.

To order, specify the Subscription and Support program number (PID) referenced above and the appropriate license or charge option.

IBM is providing Subscription and Support for this product via a separately purchased offering under the terms of the IBM International Agreement for Acquisition of Support (IAAS). This offering:

  • Includes and extends the support services provided in the base support to include technical support via telephone during normal business hours.
  • Entitles customers to future releases and versions at no additional charge. Note that customer is not entitled to new products.

When Subscription and Support is ordered, the charges will renew automatically annually unless cancelled by the customer.

To decline Subscription and Support, specify the program number and the Decline (no-charge) option.

On/Off Capacity on Demand

Operations Manager for z/VM is eligible for On/Off Capacity on Demand (On/Off CoD) with a Temporary Use Charge calculated based on processor engines per day usage.


Program Name: Operations Manager for z/VM
Program PID:  5697-J10

Entitlement License Option / identifier Description Pricing Metric ----------- ------------------- -------------------------------- S0120Z3 Operations Manager Basic OTC, Per Processor-day TUC

Feature License Option / code Description Pricing Metric ------- ------------------- -------------------------------- E4JD Operations Manager Basic OTC, Per Processor-day TUC

Single version charging

To elect single version charging, the customer must notify and identify to IBM the prior program and replacement program and the machine the programs are operating on.

Terms and conditions

Licensing

IBM International Program License Agreement. Proofs of Entitlement (PoE) are required for all authorized use.

This product is licensed under the IBM International Program License Agreement (IPLA), and the associated Agreement for Acquisition of Support, which provides for support with ongoing access to releases and versions of the program. This program has a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases and versions of the program as long as support is in effect.

Limited warranty applies

Yes

Warranty

This program has warranty for a minimum of one year from acquisition from IBM or authorized IBM Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to databases (read Web sites) for program information and FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at leisure.

Program support

Enhanced Support, called Subscription and Support, includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases and versions of the program as long as support is in effect. The customer will be notified of discontinuance of support with 12 months' notice.

Money-back guarantee

If for any reason you are dissatisfied with the Program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. For clarification, note that for Programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to Programs already acquired and in use by the customer.

Copy and use on home/portable computer

No

Volume orders (IVO)

No

Passport Advantage applies

No

Usage restriction

Yes

  • Your entitlement is for only the quantity of engine-based Value Units licensed. These engine-based Value Units can be for either standard or IFL engines.
  • When ordering Operations Manager to operate on standard engines (CPs) for a single server within the enterprise, you must specify Value Units equal to the Value Units to cover the number of standard engines (CPs) on your zSeries 990, 900, 890, 800 or S/390 server.
  • When ordering Operations Manager to operate on IFL engines for a single server within the enterprise, you must specify Value Units equal to the Value Units to cover the number of IFL engines on your zSeries 990, 900, 890, 800 or S/390 server.
  • When ordering Operations Manager to operate on standard engines (CPs) and IFL engines for a single server within the enterprise, you must specify Value Units equal to the Value Units to cover the total number of engines (standard plus IFL) on your zSeries 990, 900, 890, 800 or S/390 server.
Software Maintenance applies

No

IBM operational support services - SupportLine

No

iSeries Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Yes, 15% education allowance applies to qualified education institution customers. Academic use: Yes

IPLA and subscription and support considerations

IPLA licenses can be transferred from one machine to another within, but not limited to an enterprise. The customer may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement. It is the customer's responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license.

Subscription and Support must cover the same capacity as the product license entitlement. Subscription and Support will be available in the country in which the agreement is made.

A no-charge Subscription and Support registration record will be established for each designated machine where Operations Manager for z/VM is running. These no-charge Subscription and Support registration records will be linked to the billable Subscription and Support and all billable Subscription and Support within the scope of the engine-based Value Units aggregation will be linked together.

Subscription and Support is an annual charge and should be kept at an annual term.

On/Off Capacity on Demand

To be eligible for On/Off Capacity on Demand pricing, customers must be enabled for temporary capacity on the corresponding hardware and the required contract - Z125-6611, Attachment for Customer Initiated Upgrade and IBM eServer On/Off Capacity on Demand - Software - must be signed prior to use.

IBM Electronic Services

IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support on the IBM eServer. You should benefit from greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate, but complementary, elements: IBM Electronic Services news page and IBM Electronic Service Agent.

IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The IBM Electronic Service Agent is a no-additional-charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.

To learn how IBM Electronic Services can work for you, visit

  • http://www.ibm.com/support/electronic

Prices

Prices are subject to change without notice.

GST, QST and sales taxes, where applicable, are extra.

Contact your IBM Representative for pricing details.