Feedback

IBM Global Data Synchronization for WebSphere Product Center V1.3 helps large retailers, distributors, and suppliers effectively execute their global data synchronization strategy

IBM United States Software Announcement 206-184
July 25, 2006

 

 ENUS206-184.PDF (60KB)

Table of contents   Document options  
TOC link At a glance TOC link Technical information
TOC link Overview TOC link Software Services
TOC link Key prerequisites TOC link Ordering information
TOC link Planned availability dates TOC link Terms and conditions
TOC link Description TOC link Prices
TOC link Offering Information TOC link Order now
TOC link Publications  
 
Printable version Printable version

 
At a glance

Global Data Synchronization for WebSphere Product Center V1.3 offers:

  • Certified support for Agentrics (formerly Worldwide Retail Exchange) V4.0 demand-side, 1SYNC (UCCnet) V3.0 demand-side, and 1SYNC (Transora V5.2.1) supply-side
  • Globalization of the solution and translation of the user interface into nine languages
  • Data model that manages and supports interoperability between data pools including support from 1SYNC (Transora) V5.2.1 to SINFOS, Lucie, CabasNet, Codigo, GS1 DAS, ECCnet, Agentrics, and UDEX
  • New industry extension and interoperability attribute support
  • Enhanced support for automation and mass transaction processing for retailers, distributors, and suppliers
  • Reporting capabilities for summary and detailed information to provide business insight into global data synchronization activities

For ordering, contact:

Your IBM representative or IBM Americas Call Centers at 800-IBM-CALL (Reference: SE001).
 
Back topBack to top
 

Overview

Global Data Synchronization for WebSphere® Product Center delivers a strategic solution to large retailers, distributors, and suppliers for their global data synchronization initiatives based on the Global Data Synchronization Network (GDSN). The GDSN is based on GS1 standards and comprises the GS1 Global Registry and a federation of interoperable, certified data pools.

In addition to the establishment of the GDSN, however, business leaders within retail, distributor, and supplier organizations face internal challenges before they can fully leverage the GDSN. Global Data Synchronization helps you address your internal business process management needs and also connect them to market-leading data pools to execute your global data synchronization strategies.

What's New

Global Data Synchronization for WebSphere Product Center V1.3 introduces support for retailers seeking to use Agentrics (formerly Worldwide Retail Exchange) V4.0 or 1SYNC (UCCnet) V3.0 as well as suppliers using 1SYNC (Transora) V5.2.1.

This release is also globalized and supports international locales and data inputs in all languages. The user interface is translated into nine languages for advanced international support.
 
Back topBack to top
 

Key prerequisites

Refer to the Hardware requirements and Software requirements sections.
 
Back topBack to top
 

Planned availability dates
  • July 28, 2006, electronic software delivery
  • August 18, 2006, media and documentation

 
Back topBack to top
 
Description

Global Data Synchronization for WebSphere Product Center is a comprehensive global data synchronization solution. It provides support for retailers (demand-side), suppliers (supply-side), and distributors (demand-side and/or supply-side) and is designed to work with the GDSN.

With Global Data Synchronization for WebSphere Product Center, you create a robust foundation upon which the full benefits of Trading Partner® collaboration can be achieved. Key features include:

  • User Interface translated into nine languages, including French, German, Italian, Spanish, Portuguese, Chinese (simplified and traditional), Japanese, and Korean
  • Role-based user interfaces that are intuitive to technical and business users
  • Data models that support modeling and managing complex relationships and classification schemas
  • Business process flows that help you manage the data synchronization life cycle of item information as well as trading partner information
  • Data models and ongoing support for GS1 global standards and industry-leading data pool standards
  • Configurable workflows that allow modification of the packaged processes to meet specific customer needs
  • Support for large scale deployments that require large numbers of products and users
  • Reports that provide summary and detailed information about your global data synchronization activities
  • Robust security mechanisms that define and secure information at various levels of granularity as defined by your needs
  • Stable, secure open standards-based architecture, which allows integration into the your existing IT environment
  • Notifications to alert you about global data synchronization activities taking place and requiring action

Benefits from Global Data Synchronization for WebSphere Product Center let you:

  • Get to the core of your business objectives
  • maximizing the effectiveness of your trading partner relationships
  • Improving your overall supply chain efficiency to increase revenues.

Key benefits

  • Promotes deployment throughout business units in key geographies worldwide
  • Enables your business team to enrich product information to increase accuracy of product attributes as well as freeing up your IT team for other objectives
  • Helps lower your overall total cost of ownership because the solution helps you stay compliant with GS1 global standards and data pool standards
  • Offers enterprise-class robustness, scalability, and performance capabilities that address immediate global data synchronization needs and can grow with you over time
  • Facilitates sophisticated integration capabilities that let you leverage existing product information throughout your technology infrastructure
  • Provides detailed insight into your global data synchronization activities that can drive process improvements both internally and with trading partners
  • Creates foundation for collaborative activities among supply chain partners, such as radio frequency identification (RFID), collaborative planning forecasting and replenishment (CPFR), and other business-to-business (B2B) initiatives

In addition to the features and benefits above, the following function is offered specifically to support the needs of demand-side and supply-side customers, respectively.

Global Data Synchronization provides support for demand-side customers using 1SYNC (UCCnet) or Agentrics (formerly Worldwide Retail Exchange) as their data pool for global data synchronization. Key functionality for demand-side Global Data Synchronization for WebSphere Product Center customers includes:

  • Data model that supports the latest demand-side trade item definition and the UDEX classification scheme (1SYNC and Agentrics)
  • Support for both UDEX, GPC, and one internally defined classification schema
  • Data model that supports the following trade item industry extensions for 1SYNC: Electronic Games, Hardlines, Fast Moving Consumer Goods, Health and Beauty, Movie Publications, Music Recording, Office Supply, Over the Counter, Produce, and SBDH
  • Data model that supports the following trade item industry extensions for Agentrics: Electronic Games, Hardlines, Fast Moving Consumer Goods, Movie Publications, Music Recording
  • Business process flows that support the item, trading partner and demand-side-specific publication and subscription management processes; for example, process new item publication, process data change publication, cancel item synchronization, and request for publication
  • Flexible data model to store and manage demand-side-specific item attributes (for example, attributes not included as part of the demand-side attribute set) such as global and global-local attributes that are specific to your business

Global Data Synchronization provides support for demand-side customers using 1SYNC (UCCnet) or Agentrics (formerly Worldwide Retail Exchange) as their data pool for global data synchronization. Key function for demand-side Global Data Synchronization for WebSphere Product Center customers includes:

  • Data model that manages and supports interoperability between industry-leading data pools including support from 1SYNC (Transora) V5.2.1 to SINFOS, Lucie, CabasNet, Codigo, GS1 DAS, ECCnet, Agentrics and UDEX
  • Data model that supports the latest supply-side trade item definition and the UDEX classification scheme
  • Business process flows that support the item, trading partner and supply-side-specific publication management processes, for example, item add, publish new item, and synchronize changes

Availability of national languages

Planned availability date: August 18, 2006

Product description            Language
 
IBM Global Data                Multilingual (French, Korean,
 Synchronization for            Chinese Simplified, Spanish,
 WebSphere Product              Portuguese-Brazilian,
 Center V1.3                    German, Japanese, Chinese
                                Traditional, English, Italian)

Trademarks

 
WebSphere and Trading Partner are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
Back topBack to top
 
Offering Information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
Back topBack to top
 
Publications

No publications are shipped with this product.

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.
 
Back topBack to top
 

Technical information

Specified operating environment

Hardware requirements

Recommendations for hardware requirements are supplied for guidance only. This section lists the minimum hardware requirements for IBM Global Data Synchronization. However, the actual requirements for your system may be greater, depending on the complexity of your specific Global Data Synchronization environment, throughput, and data object size.

The following information is for the Global Data Synchronization system only. If you run other applications on the same system, make appropriate adjustments. Additional server requirements include:

  • Additional CPUs may be required based on capacity requirements
  • Additional memory may be required based on capacity requirements
  • Additional servers for added capacity and/or redundancy
  • Multiserver installations require network attached shared storage

AIX®

Application server

  • Processor: An pSeries® system with at least two-way symmetric multiprocessing (SMP) and a minimum processor speed of 2.2 GHz
  • Ram: 4 GB
  • Disk space: 72 GB; for high availability, a minimum of four hard disks, each with 72 GB capacity per system

Database server

  • Processor: An pSeries system with at least two-way symmetric multiprocessing (SMP) and a minimum processor speed of 2.2 GHz
  • RAM: 8 GB
  • Disk Space: Minimum 100-200GB (spread over 20-40 spindles) RAID5 or RAID10 disk array, exact recommended size to be determined by Global Data Synchronization Database Sizing Spreadsheet

    Note: pSeries 550 has a maximum of four CPUs. For large environments, or if the client desires more expandability, the pSeries 570 is recommended.

Linux™ on IA32

Application server

  • Processor: An IBM xSeries® and Intel® -based system (or equivalent) with at least 2-way SMP and a minimum processor speed of 3.6 GHz
  • RAM: 6GB
  • Disk: 72 GB; for high availability, a minimum of 4 hard disks, each with 72 GB capacity per system

Database server

  • Processor: An xSeries and Intel-based system (or equivalent) with at least 2-way SMP and a minimum processor speed of 3.6 GHz
  • RAM: 6 GB
  • Disk Space: Minimum 100-200GB (spread over 20-40 spindles) RAID5 or RAID10 disk array

Sun

Application server

  • Processor: A Sun Microsystems UltraSPARC IIIi four-processor system with a minimum processor speed of 1.0 GHz
  • RAM: 8 GB
  • Disk space: 72 GB; for high availability, a minimum of four hard disks, each with 72 GB capacity per system

Database server

  • Processor: A Sun Microsystems UltraSPARC IIIi four-processor system with a minimum processor speed of 1.062 GHz
  • RAM: 8 GB
  • Disk space: Minimum 100-200GB (spread over 20-40 spindles) RAID5 or RAID10 disk array.

HP

Application server

  • Server type: HP RP 4440
  • Processor: 4 CPUs
  • Memory: 8 GB
  • Disk subsystem: 100-200GB

Database server

  • Server type: HP RP 4440
  • Processor: 4 CPUs
  • Memory: 8 GB
  • Disk subsystem: 100-200GB (spread over 20-40 spindles)

Hardware requirements for client access to Global Data Synchronization

The following are the minimum system requirements recommended for client access to Global Data Synchronization:

  • Processor: Intel-based system with a Pentium® 4 with minimum processor speed of 1.6 Mhz
  • Memory: 512 MB

Software requirements

The software requirements for Global Data Synchronization depend on which of the elements of the product components are being used and whether they are used singularly or in combination on a particular server. Dedicated servers are recommended for the database.

AIX 5L™ V5.2

WebSphere® Application Server V5.1.1

Application server

  • WebSphere Application Server V5.1.1
  • AIX 5L V5.2
  • IBM JDK bundled with WebSphere Application Server V5.1.1(will be a flavor of JDK 1.4.2)

Database server

  • WebSphere Information Integrator V8.2.2 Advanced Edition
  • AIX 5L V5.2

WebSphere Application Server V5.1.1/Oracle 9.2.0.5 Enterprise Edition

Application server

  • WebSphere Application Server 5.1.1
  • AIX 5L V5.2
  • IBM JDK bundled with WebSphere Application Server V5.1.1 (will be a flavor of JDK 1.4.2)

Database server

  • Oracle 9.2.0.5 Enterprise Edition
  • AIX 5L V5.2

AIX 5L V5.3

WebSphere Application Server V5.1.1

Application server

  • WebSphere Application Server V5.1.1
  • AIX 5L V5.3
  • IBM JDK bundled with WebSphere Application Server V5.1.1(will be a flavor of JDK 1.4.2)

Database server

  • Oracle 9.2.0.5 Enterprise Edition
  • AIX 5L V5.3

Red Hat Enterprise Linux AS 3.0 / Update 5

WebSphere Application V5.1.1/ Oracle 9.2.0.5

Application server

  • WebSphere Application Server Network V5.1.1
  • Solaris 9
  • IBM JDK bundled with WebSphere Application Server (will be a flavor of JDK 1.4.2)

Database server

  • Oracle 9.2.0.5 Enterprise Edition
  • Red Hat Enterprise Linux AS 3.0 Update 5

HP-UX

BEA WebLogic Server 8.1 SP2/ Oracle 9.2.0.5 Enterprise Edition

Application server

  • WebLogic Server 8.1 SP2
  • HP/UX 11i
  • WebLogic JDK bundled with WebLogic Server 8.1 SP2 (will be a flavor of JDK 1.4.2)

Database server

  • Oracle 9.2.0.5 Enterprise Edition
  • HP/UX 11i

Sun Solaris

WebSphere Application V5.1.1/ Oracle 9.2.0.5

Application server

  • WebSphere Application Server Network V5.1.1
  • Red Hat Enterprise Linux AS 3.0 Update 5
  • IBM JDK bundled with WebSphere Application Server (will be a flavor of JDK 1.4.2)

Database server

  • Oracle 9.2.0.5 Enterprise Edition
  • Solaris 9

Software requirements for client access to Global Data Synchronization

The following are the minimum system requirements recommended for client access to Global Data Synchronization:

  • Microsoft™ Windows™ 2000 Professional or Microsoft Windows XP Professional
  • Browser: Microsoft Internet Explorer Version 6.0 Service Pack 1

Planning information

Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.

Packaging: The packaging of this product contains the following platforms:

  • WebSphere Product Center V5.2.1
  • WebSphere Application Server Network Deployment V5.1.1
  • WebSphere Information Integrator, V8.2 Advanced Edition
  • WebSphere MQ Series V5.3.0.2
  • WebSphere Partner Gateway V6.0

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
Back topBack to top
 

Software Services

IBM Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.

To learn more about IBM Software Services or to contact a software services sales specialist, visit

To locate an IBM Business Partner, visit:


 
Back topBack to top
 
Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

                                                  Product
Licensed function title           Product group   category
 
IBM Global Data Synchronization   Enterprise      WebSphere
 for WebSphere Product Center      Master Data     Product
                                   Solutions       Center
 
                                  PID        Charge unit
Program name                      number     description
 
IBM Global Data Synchronization   5724-K66   Value Unit with
 for WebSphere Product Center                 Dual Staging
IBM Global Data Synchronization   5724-K66   Value Unit with
 for WebSphere Product Center                 Single Staging
IBM Global Data Synchronization   5724-K66   Value Unit
 for WebSphere Product Center
IBM Global Data Synchronization   5724-K66   Connector for
 for WebSphere Product Center                 Demand-side
IBM Global Data Synchronization   5724-K66   Connector for
 for WebSphere Product Center                 Supply-side

Charge metrics definitions

Value Unit

A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurement is a processor core. However, for select programs, there are other designated measurements such as users, client devices, and messages. The number of Value Unit entitlements required for your specific implementation of the given program must be obtained from a conversion table associated with the program.

You must obtain a proof of entitlement (PoE) for the appropriate number of Value Unit entitlements for your implementation. The Value Unit entitlements of a given program cannot be exchanged, interchanged, or aggregated with Value Unit entitlements of another program.

Processor (Value Unit)

A processor (commonly called a "CPU" or "core") is a functional unit within a computing device that interprets and executes instructions. A processor consists of at least an instruction control unit and one or more arithmetic and/or logic unit. With multicore technology, each core is considered a processor. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor value unit conversion table on the Passport Advantage Web site

With full capacity licensing, a PoE must be acquired for the appropriate number of value units based on all activated processors on the server available to the program or a component of the program.

Processor (Value Unit) with Single Staging

A Processor with Single Staging (Single Staging) entitles you to deploy one processor (see above "processor") for staging purposes in addition to a processor. The Single Staging processor may only be used for non-production activities such as development, testing, performance tuning, fault diagnosis, benchmarking, problem solving and QA activities. This includes all forms of test and development activities related to "system" and "unit" testing.

Processor (Value Unit) with Dual Staging

A Processor with Dual Staging (Dual Staging) entitles you to deploy two processors for staging purposes in addition to a processor. The Dual Staging processors may only be used for non-production activities such as development, testing, performance tuning, fault diagnosis, benchmarking, problem solving and QA activities. This includes all forms of test and development activities related to "system" and "unit" testing.

Passport Advantage program licenses

Global Data Sync for WebSphere Product Center

                                                      Part
Part description                                      number
 
IBM Global Data Synchronization
 for WebSphere Product Center
IBM GDS for WPC Connector for                         D58RGLL
 Demand-side License & SW Maintenance 12 Mont
IBM GDS for WPC Connector for                         E02PCLL
 Demand-side SW Maintenance Annual Renewal
IBM GDS for WPC Connector for                         D58RHLL
 Demand-side SW Maintenance Reinstatement 12
IBM GDS for WPC Connector for                         D58RKLL
 Supply-side License & SW Maintenance 12 Mont
IBM GDS for WPC Connector for                         E02PELL
 Supply-side SW Maintenance Annual Renewal
IBM GDS for WPC Connector for                         D58RLLL
 Supply-side SW Maintenance Reinstatement 12
IBM GDS for WPC Value Unit                            D5711LL
 License & SW Maintenance 12 Months
IBM GDS for WPC Value Unit SW                         E02DNLL
 Maintenance Annual Renewal
IBM GDS for WPC Value Unit SW                         D5712LL
 Maintenance Reinstatement 12 Months
IBM GDS for WPC Value Unit with                       D57U7LL
 Dual Staging License & SW Maintenance 12 M
IBM GDS for WPC Value Unit with                       E02GTLL
 Dual Staging SW Maintenance Annual Renewal
IBM GDS for WPC Value Unit with                       D57U8LL
 Dual Staging SW Maintenance Reinstatement
IBM GDS for WPC Value Unit with                       D57U5LL
 Single Staging License & SW Maintenance 12
IBM GDS for WPC Value Unit with                       E02GSLL
 Single Staging SW Maintenance Annual Renew
IBM GDS for WPC Value Unit with                       D57U6LL
 Single Staging SW Maintenance Reinstatement

Passport Advantage supply

                                                      Part
Program name/description                              number
 
IBM GDS for WPC V1.3.0
Media Pack Multilingual (French, Korean, Chinese      BB0Q7ML
 Simplified, Spanish, Portuguese-Brazilian, German,
 Japanese, Chinese Traditional, English, Italian)
 Solaris (Sun Microsystems), AIX 5L, V5, Red Hat
 Linux, HP-UX 11.x CD ROM Digital Disk --
 ISO 9660 Standard V1.3.0

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM GDS for WPC V1.3.0

Entitled maintenance                                    Part
offerings description       Media packs description     number
 
GDS for WPC Connector       IBM GDS for WPC             BB0Q7ML
 Demand-Side                 Multilingual (French,
                             Korean, Chinese
                             Simplified, Spanish,
                             Portuguese-Brazilian,
                             German, Japanese,
                             Chinese Traditional,
                             English, Italian) Solaris
                             (Sun Microsystems),
                             AIX 5L, V5, Red Hat Linux,
                             HP-UX 11.x CD-ROM Digital
                             Disk -- ISO 9660 Standard
GDS for WPC Connector       IBM GDS for WPC             BB0Q7ML
 Supply-Side                 Multilingual (French,
                             Korean, Chinese
                             Simplified, Spanish,
                             Portuguese-Brazilian,
                             German, Japanese,
                             Chinese Traditional,
                             English, Italian) Solaris
                             (Sun Microsystems),
                             AIX 5L, V5, Red Hat Linux,
                             HP-UX 11.x CD-ROM Digital
                             Disk -- ISO 9660 Standard
GDS for WPC Value Unit      IBM GDS for WPC             BB0Q7ML
                             Multilingual (French,
                             Korean, Chinese
                             Simplified, Spanish,
                             Portuguese-Brazilian,
                             German, Japanese,
                             Chinese Traditional,
                             English, Italian) Solaris
                             (Sun Microsystems),
                             AIX 5L, V5, Red Hat
                             Linux, HP-UX 11.x CD-ROM
                             Digital Disk -- ISO
                             9660 Standard
GDS for WPC Value Unit      IBM GDS for WPC             BB0Q7ML
 with Dual Staging           Multilingual (French,
                             Korean, Chinese
                             Simplified, Spanish,
                             Portuguese-Brazilian,
                             German, Japanese,
                             Chinese Traditional,
                             English, Italian) Solaris
                             (Sun Microsystems),
                             AIX 5L, V5, Red Hat Linux,
                             HP-UX 11.x CD-ROM Digital
                             Disk -- ISO 9660 Standard
GDS for WPC Value Unit      IBM GDS for WPC             BB0Q7ML
 with Single Staging         Multilingual (French,
                             Korean, Chinese
                             Simplified, Spanish,
                             Portuguese-Brazilian,
                             German, Japanese,
                             Chinese Traditional,
                             English, Italian) Solaris
                             (Sun Microsystems),
                             AIX 5L, V5, Red Hat Linux,
                             HP-UX 11.x CD-ROM Digital
                             Disk -- ISO 9660 Standard

 
Back topBack to top
 
Terms and conditions

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing: IBM International Program License Agreement and License Information document. PoE are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

License information (LI) form number

                                 Program
Program name                     number     Form number
 
Global Data Sync for WebSphere   5724-K66   L-TAVD-6M8A4Q
 Product Center

On or near the planned availability date, the LI will be available for review on the IBM Software License Agreement Web site

Limited warranty applies: Yes

Warranty: This program includes a warranty for one year from acquisition from IBM or an authorized IBM Business Partner. For one year from acquisition of the program, this warranty provides the customer with access to databases containing program information and FAQs, including any known fixes to defects, which the customer can download or otherwise obtain and install.

Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund.

For programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program.

Copy and use on home/portable computer: No

Volume orders (IVO): No

Passport Advantage applies: Yes and through the Passport Advantage Web site at

Software maintenance applies: Yes

Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the IBM International Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service provides voice and electronic access to IBM support organizations.

IBM includes one year of Software Maintenance with the initial license acquisition of each Program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions; and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For more information about the Passport Advantage Agreement, visit the Passport Advantage Web site at

iSeries™ Software Maintenance applies: No

Educational allowance available: Not applicable.
 
Back topBack to top
 

Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
 
Back topBack to top
 

Order now

To order, contact the Americas Call Centers or your local IBM representative.

To identify your local IBM representative, call 800-IBM-4YOU (426-4968).

 Phone:      800-IBM-CALL (426-2255)
 Fax:        800-2IBM-FAX (242-6329)
 Internet:   callserv@ca.ibm.com
 Mail:       IBM Americas Call Centers
             Dept. Teleweb Customer Support, 9th floor
             105 Moatfield Drive
             North York, Ontario
             Canada M3B 3R1
 
 Reference:  SE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
AIX 5L and iSeries are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Passport Advantage, AIX, pSeries, xSeries, and WebSphere are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel and Pentium are registered trademarks of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

Back to topBack to top
 

 
Printable version Printable version