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IBM System Storage DS3300 iSCSI storage controllers can help enable customers to leverage their existing IP infrastructures to deploy networked storage

Europe


Table of Contents

Announcement Letter No. ZG07-0579 dated August 28, 2007.

  • Title
  • Overview
  • Key prerequisites
  • At a glance
  • Description
  • Accessibility by people with disabilities
  • Product positioning
  • Product number
  • Supplemental information

  • Publications
  • IBM Publications Center Portal
  • Services
  • Global Technology Services
  • Technical information
  • Specified operating environment
  • Compatibility:
  • Planning information
  • Security, auditability and control
  • IBM Integrated technology services (IBM Global Services)
  • Terms and Conditions
  • Pricing
  • IBM Electronic Services
  • Announcement countries

  • Announcement Letter No. ZG07-0579 dated August 28, 2007.


    See final section for details of availability and limitations, if applicable.


    Title

    IBM System Storage DS3300 iSCSI storage controllers can help enable customers to leverage their existing IP infrastructures to deploy networked storage


    Overview

    The IBM System Storage DS3300 iSCSI Models 31X and 32X are the newest members of the System Storage DS3000 series family of storage enclosures supporting IBM System x and BladeCenter servers.

    The DS3000 family of affordable storage products is designed to be scalable and flexible, with ease of use, and now includes the DS3200 Serial Attached SCSI (SAS) controllers, DS3300 Internet SCSI (iSCSI) controllers, DS3400 Fibre Channel (FC) controllers, and the EXP3000 storage expansion enclosure.

    The DS3300 iSCSI storage controllers are designed to enable users to utilize their existing IP infrastructure to deploy networked storage. With iSCSI interfaces, next-generation SAS back-end technology and DS3000 Storage Manager software, the DS3300 is designed to provide businesses with robust, reliable, and cost-effective shared storage.

    DS3300 iSCSI controllers support both direct host connectivity and IP network connectivitiy, and are designed to enable small businesses to manage their fast-growing data capacity requirements on an affordable budget.

    DS3300 iSCSI controllers are available in single-controller and dual-controller models that can scale in capacity to support a total of 48 disk drives by using the EXP3000 storage expansion unit. The DS3000 series is designed to be easy to deploy and easy to manage using the DS3000 Storage manager software. Product Announcement letter ZG06-0680 and Product Announcement letter ZG07-0242 dated April 10, 2007.

    Trademarks:

    • LSI Logic, the LSI Logic design, Power Console Plus, and MegaRAID are trademarks or registered trademarks of LSI Logic Corporation.
    • Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation.
    • Linux is a registered trademark of Linus Torvalds.
    • All other brand and product names may be trademarks of their respective companies.

    Notes

    1. For information on the IBM Statement of Limited Warranty, contact your IBM representative or reseller. Copies are available upon request.

    Key prerequisites

    Supported System x and BladeCenter server configurations that include:

    • Supported operating system

    • Backup application software

    • Supported racks

    • Power source and cables


    At a glance


    The System Storage DS3300 iSCSI storage controllers are designed to utilize users' existing IP infrastructures to deploy networked storage. The DS3300 is available in single and dual controller models and has the following attributes:

    • 2 U rack-mount enclosure with 12 easily accessible drive bays

    • Support for hot-swappable SAS disks at 10,000 and 15,000 rpm speeds

    • Scalability of up to 3.6 TB internal physical storage capacity using 300 GB hot-swappable SAS disks

    • DS3300 iSCSI Models 31X and 32X are expandable up to 14.4 TB physical storage capacity by attaching up to three EXP3000s for a total of up to 48 HDDs

    • Built-in reliability features with dual-redundant power supplies

    • Three-year limited warranty(1) on parts and labor

    Planned availability date: September 7, 2007


    Description


    IBM System Storage DS3000 series family of storage enclosures, supporting IBM System x and BladeCenter servers, now includes the DS3300 iSCSI storage controllers.

    The IBM System Storage DS3300 iSCSI Models 31X and 32X storage controllers are designed to provide solutions to address the needs of midrange/departmental storage requirements, deliver high performance, advanced function, high availability, and modular and scalable storage capacity with both direct iSCSI host and IP network connectivity.

    The DS3300 iSCSI controllers are packaged in 2 U rack-mountable enclosures and are available in a single-active RAID controller model (Model 31X) or dual-active RAID controller model (Model 32X) supporting RAID levels 0, 1, 3, 5, and 10. The DS3300 is designed with two 1 Gbps iSCSI host ports per controller (Model 31X has two 1 Gbps host ports, Model 32X has four 1 Gbps host ports) for direct host connectivity or IP network connectivity.

    DS3000 controllers are designed with a 12-bay disk drive enclosure that holds up to twelve 3 Gbps SAS drives for an internal physical storage capacity of up to 3.6 TB using 300 GB disk drives. The physical storage capacity of the DS3300 can be increased by attachment of up to three EXP3000 storage expansion enclosures, resulting in the capability to attach up to 48 disk drives and enabling storage configurations of up to 14.4 TB using 300 GB SAS disk drives.

    Optional advanced DS3000 storage management and copy service functions, including FlashCopy and VolumeCopy, are available for the DS3300 iSCSI Storage Controller. The DS3000 Storage Manager software is designed to help centralize storage management, help simplify partitioning of the DS3000 series storage into as many as 16 virtual servers, and strategically allocate storage capacity to maximize storage space.

    IBM System Storage DS3300 storage enclosure supports easy customer servicing. It also supports high-availability functions, such as redundant and hot pluggable power supplies and fans. Most replaceable items and components are easily accessible for replacement from either the front or the back.

    The IBM System Storage DS3300 iSCSI controllers offer:

    • Two 1 Gbps iSCSI host ports per controller for direct host connectivity or IP network connectivity
    • 2 U rack mount enclosure with 12 easily accessible drive bays
    • Support for dual-ported, and hot-swappable SAS disks at 10,000 and 15,000 rpm speeds
    • Scalability of up to 3.6 TB internal physical storage capacity using 300 GB hot-swappable SAS disks
    • Expandability of up to 14.4 TB physical storage capacity with attachment of EXP3000 expansion units
    • Cost effective single controller model and high availability dual controller model
    • RAID 0, 1, 3, 5, and 10 support
    • Built-in reliability features with dual-redundant power-supplies standard
    • Optional advanced DS3000 storage management and copy service functions FlashCopy and Volume Copy
    • Three-year limited warranty(1) on parts and labor

    Accessibility by people with disabilities

    A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

    http://www-3.ibm.com/able/product_accessibility/index.html


    Product positioning

    IBM System Storage DS3000 series is the new family of storage enclosures from IBM. The DS3000 series is specifically designed to address the needs of the small and medium businesses. The DS3300 iSCSI storage controllers can help enable users to utilize their existing IP infrastructure to deploy networked storage. With many small business IT departments having one or a part-time administrator, and limited time to spend on data management, the DS3000 series is designed to be easily installed without extensive knowledge or effort.

    The DS3000 Storage Manager software was designed for easy implementation for an unseasoned administrator. The task-oriented management interface of the DS3000 Storage Manager presents tasks to the administrator first and then asks which object to perform the task on. Thus, the management application's task-oriented interface removes the resistance that many organizations have with moving to an external storage solution. The scalability of the DS3000 series helps allow businesses to respond to their constantly changing storage environment. By starting small, the DS3000 series is designed to allow users to make additional investments in their infrastructure only when their data growth necessitates it. The DS3000 series capacity is increased by either adding hard disk drives or by expanding the configuration by adding EXP3000 expansion units. Both of these operations can be done without having to shut down the storage enclosure. This helps lessen impact to your environment and gives users control of their data storage as they expand capacity on an as-needed basis.

    The DS3000 series is a comprehensive storage solution for IBM System x and BladeCenter servers. This flexibility helps you to break free of server barriers and use a single storage solution across your environment. With many functionality and availability features that come standard, and a price-point that does not strain the budget, the DS3000 series is the simple choice for the small and medium businesses. Many other storage products require the purchase of expensive options for basic storage configurations. The DS3000 series is a complete out-of-the-box solution designed to satisfy most storage needs.

    Features include:

    • 2 U rack mount enclosure with 12 easily accessible drive bays

    • Support for RAID 0, 1, 3, 5, and 10

    • Support for dual-ported and hot-swappable SAS disks at 10,000 and 15,000 rpm speeds

    • Scalability of up to 3.6 TB of internal physical storage capacity using 300 GB hot-swappable SAS disks

    • Expandable by attaching up to three EXP3000s, or a total of 48 hard disk drives, for up to 14.4 TB physical storage capacity

    • Built-in reliability features with dual-redundant power-supplies standard

    • Three-year limited warranty(1) on parts and labor
     

    Product number

                                                  Order
    Description                  Machine   Model  Number   EAN Number
    ---------------------------  -------  ------- -------  ----------------
    DS3300 iSCSI Model 31X       1726      31X    172631X  50-50145-00441-1
    (iSCSI Single Controller)
     
    DS3300 iSCSI Model 32X       1726      32X    172632X  50-50145-00442-8
    (iSCSI Dual Controller)
     
                                        Order
    Options                             Number
    -------------------------------     -------            -------------
    DS3300 iSCSI Controller Upgrade     39R6511            50-50689-94486-2
    DS3300 Software Feature Pack        42C2142            50-50145-00444-2
     
    Model Conversions:  None.
     
    Feature Conversions:  None.
     
    

    Supplemental information


    Publications

    The following publications are shipped with the product and downloadable from the below support web site:
                                                          Order
               Title                                      Number
     --------------------------------                    ---------
     
     DS3000 Support CD                                   44W1264
     Quick Install Guide                                 44W1263
     Safety Flyer                                        42V2256
     Rack Installation Manual                            59P5370
     Hard Disk Drive Flyer                               44W1265
     
    

    http://ibm.com/servers/storage/support/

    Select Online Publications;then from Brand select Options, and for Family select SAS drive enclosures or RAID adapters

    The following publications are shipped with the products.

                                                          Order
               Title                                      Number
     --------------------------------                    ---------
     
     DS3000 Support CD                                   44W1264
     Quick Install Guide                                 44W1263
     Safety Flyer                                        42V2256
     Rack Installation Manual                            59P5370
     Hard Disk Drive Flyer                               44W1265
     
    

    IBM Publications Center Portal

    http://www.ibm.com/shop/publications/order

    The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge.

    The following publications are shipped with the product, as appropriate.

                                                          Order
               Title                                      Number
     --------------------------------                    ---------
     
     DS3000 Support CD                                   44W1264
     Quick Install Guide                                 44W1263
     Safety Flyer                                        42V2256
     Rack Installation Manual                            59P5370
     Hard Disk Drive Flyer                               44W1265
     
    

    These publications are also available at

    ibm.com/servers/storage/support/
    Select Online Publications; then from Brand select Options, and for Family select SAS drive enclosures or RAID adapters

    The product books are offered in displayable softcopy form. The displayable manuals are part of the basic machine-readable material.


    Services

    Global Technology Services

    IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

    These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

    For details on available services, contact your IBM representative or visit

    http://www.ibm.com/services/

    For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

    http://www.ibm.com/services/continuity

    For details on education offerings related to specific products, visit

    http://www.ibm.com/services/learning/index.html

    Select your country, and then select the product as the category.


    Technical information

    Specified operating environment

    Physical specifications   
    DS3300 iSCSI Model 31X (1726-31X)

    • Width: 482 mm (18.98 in)

    • Depth: 521 mm (20.51 in)

    • Height: 87.20 mm (3.43 in)

    • Maximum weight: Up to 28.3 kg (62.4 lb) fully configured

    Installation time is approx. 30 minutes.

    DS3300 iSCSI Model 32X (1726-32X)

    • Width: 482 mm (18.98 in)

    • Depth: 521 mm (20.51 in)

    • Height: 87.20 mm (3.43 in)

    • Maximum weight: Up to 28.3 kg (62.4 lb) fully configured

    Installation time is approx. 30 minutes.

    Product safety conformance 

    • CB Report
    • cUL, UL
    • NOM
    • S-mark
    • BSMI-Safety CNS14336 2004

    EMC conformance 

    • European Union: CE Mark
    • Taiwan: BSMI CNS13438
    • European Union: RoHS
    • Australia and New Zealand: ACA C-Tick
    • Russia: GOST
    • Japan: VCCI
    • China: WEEE
    • US: FCC

    Operating environment 

    DS3300 iSCSI Models 31X, 32X

    • Temperature: 10 to 40 degrees C (50 to 104 degrees F)
    • Relative Humidity: 20% to 80% (non-condensing)
    • Wet bulb: 26 degrees C (79 degrees F) maximum
    • Electrical ratings: 100-240 V ac, 50-60 Hz, 7.8 Amps max.
    • Electrical Power: 540 watts maximum operating

    Hardware requirements 

    System Storage DS3000 series requires a System x or BladeCenter server.

    IBM System Storage DS3000 offers:

    • Power-up self-test functionality diagnostics

    • Dual internal power supplies

    • 2U rack mount form

    • Easy access front or rear

    • Up to 12 drives per unit

    Software requirements 

    System Storage DS3000 controllers and EXP3000 storage expansion enclosures are supported on both System x and BladeCenter server systems using the operating system and application software installed on the systems

    Compatibility:

    Note: Consult operating system support on the using servers.

    For compatibility information, consult Serverproven

    http://www.ibm.com/servers/eserver/serverproven/compat/us/

    Compatibility 

    The DS3300 controllers are compatible with System x and BladeCenter servers.

    For compatability information, consult the DS3000 Interoperability Matrix

    http://www-03.ibm.com/systems/storage/disk/ds3000/pdf/interop.pdf

    Limitations 

    To avoid damage to the server, always disconnect and remove controllers and storage expansion units before relocating or shipping the server.

    The EXP3000 Expansion Unit supports SATA disk drives only when directly attached to servers using the MegaRAID8480.

    The EXP3000 Expansion Unit does not support SATA disk drives when attached to the DS3200, DS3300, or DS3400 controllers.

    User group requirements  None

    Planning information

     
    None

    Customer responsibilities 

    Physical planning is a customer responsibility.

    The DS3000 series storage enclosures are designated as customer setup units (CSU).

    It is the customer's responsibility to install the unit. Customers are responsible for obtaining the cables and adapters (if required) for system attachment.

    You are responsible for downloading or obtaining from IBM, and installing designated Machine Code (microcode, basic input/output system code (called "BIOS"), utility programs, device drivers, and diagnostics delivered with an IBM machine) and other software updates in a timely manner from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides. You may request IBM to install Machine Code changes; however, you may be charged for that service.

    Cable orders 

    A Category 5E or Category 6 Ethernet cable is required to attach the DS3300 controller to a server.

    A SAS cable is required to attach the DS3300 controller to an EXP3000 storage expansion enclosure.

    Customers are responsible for selecting and ordering the correct cables.

    Installability 

    Installation time for the DS3300 iSCSI controllers is approximately 30 minutes.

    Packaging 

     
    Part         (Description)                Qty of     Shipping
    Number       Items included               boxes       Weight
    ---------- ----------------------------   --------  -----------
    172631X    DS3300 iSCSI Model 31X           1        98.5 lb
     
                Two rack power cords
                Pubs group
                Rack mounting hardware kit
     
     
    172632X    DS3300 iSCSI Model 32X           1        98.5 lb
     
                Two rack power cords
                Pubs group
                Rack mounting hardware kit
     
     
     
    

    Security, auditability and control

    This product uses the security and auditability features of the host hardware, software, and application software.

    The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.

    IBM Integrated technology services (IBM Global Services)

    Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings, for the efficient installation, implementation, and/or integration of this product.


    Terms and Conditions

    Volume orders: Contact your IBM representative.

    Warranty Period: 

    • System hardware - Three years

    • Optional features - One year
    Note. Battery is a consumable and has no warranty.

    Optional IBM features initially installed in an IBM DS3000 system, carry the same warranty and warranty service support category as the DS3000 system. If installed after the initial system installation, they carry the balance of the system warranty or the optional feature warranty, whichever is greater.

    Warranty Service   
    If required, IBM provides repair or exchange service depending on the type of warranty service specified below for the Machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations, additional charges may apply outside IBM's normal service area, contact your local IBM representative or your reseller for country and location specific information.

    Customer Replaceable Unit ("CRU") (for example, keyboard, mouse, speaker, memory, hard disk drive) Service and On-site Service for other selected parts.

    Customer Replaceable Unit ("CRU") Service   
    IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU. Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU, at your request, you will be charged for the installation. You may install a Tier 2 CRU yours or request IBM to install it, at no additional charge under the type of warranty service specified below, On-site Service.

    Based upon availability, CRUs will be shipped for next business day deli IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, 1) retur instructions and a container are shipped with the replacement CRU, and 2 may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

    The following parts have been designated as Tier 1 CRUs:

    • Bezel, chassis kit
    • Fillers
    • Shell
    • Rack kit
    • Power supply
    • HDDs
    • Line cord

    On-site Service   
    On-site Repair, 9 hours per day, Monday through Friday excluding holidays, next business day response. IBM will repair the failing Machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM Machine. The area must be clean, well lit and suitable for the purpose. On-site service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where on-site service is not available, the normal in-county service delivery is used.

    International Warranty Service (IWS)   
    International Warranty Service (IWS) is available during the warranty period to customers who travel or relocate to countries where their computer is sold and serviced by IBM or IBM resellers authorized to perform warranty service. Eligible IBM computers are identified by their four-digit machine type.

    You can obtain IWS through the method of service, such as CRU, depot, carry-in or on-site, provided in the servicing country. Service methods and procedures vary by country, and some service or parts may not be available in all countries. Service centers in certain countries may not be able to service all models of a particular machine type. In addition, some countries may have fees and restrictions that apply at the time of service. Marketing Announcement letter ZS01-0168 dated September 25, 2001.

    Licensing   
    Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.

    IBM offers a range of ServicePacs for the System Storage products described in this announcement, delivering the most popular variety of enhancements to the IBM base warranty service post-warranty maintenance offerings. ServicePacs are identified by IBM part number and may be purchased from your registered IBM Business Partner. ServicePacs are activated via a simple on-line registration process. Refer to PLET ZA05-0230 for a complete list of IBM Post Warranty ServicePac for Storage Products. Refer to PLET ZS97-0252 for a complete list of IBM Maintenance Services ServicePacs. The products described in this announcement are eligible under the Terms and Conditions of the IBM ServiceSuite, the IBM Enterprise Service Agreement (ESA) or under the IBM Maintenance Agreement. Consult your IBM Representative for details.

    IBM Hourly Service Rate 

    Two
    

    Field installable features   
    No

    Model conversions   
    No

    Machine installation 

    Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.


    Pricing

    For all local charges, contact your IBM Representative.

    IBM Global Financing 

    IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

    http://www.ibm.com/financing

    IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

    Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle. For more financing information, please visit

    www.ibm.com/financing


    IBM Electronic Services

    IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

    The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

    The Electronic Service Agent is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

    To learn how Electronic Services can work for you, visit

    http://www.ibm.com/support/electronic


    Announcement countries

    All European, Middle Eastern and African Countries.


    The data in this letter is subject to the disclaimer in Letter ZS90-0112, which is available from the same IBM announcement letters database.

    This announcement is provided for your information only. For additional information, please contact your IBM Representative or IBM Business Partner as appropriate.

    ************ End of Document ************