IBM Systems Lab Services offers ServiceUnits for Premium, Remote, and Local Services via machine type, model, and feature number
IBM United States Services Announcement 612-027July 17, 2012
ENUS612-027.PDF| Table of contents | ||||||||||
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| At a glance |
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IBM® Systems Lab Services can help you:
- Accelerate the adoption of new products and offerings
- Maximize performance of existing IBM systems
- Reduce risk of failure due to incorrect implementation or underutilized/misused solution capability
- Reduce duration of the implementation effort
- Improve quality of implementation of the new environment
- Improve productivity of your staff through their acquisition of stronger skills on IBM technologies and solutions
- More efficiently acquire stronger skills on IBM technologies and solutions
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
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| Overview |
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IBM Systems Lab Services brings expertise on the latest technologies from the development community to your enterprise. With deep skills in IBM System x® , System z® , Power Systems™ , and Storage solutions and technologies, IBM Systems Lab Services can help with your most difficult technical challenges. IBM Systems Lab Services exists to help you successfully implement emerging technologies so as to accelerate your return on investment and improve your satisfaction with your IBM systems and solutions.
One day of premium IBM Systems Lab Services (ISLS) consulting is available to clients and IBM Business Partners in support of IBM Systems solution integration efforts. This unit-based fee covers one day or eight person-hours of ISLS consulting, including travel and expenses. Example engagements include the following:
- IBM QuickStart Services for IBM PureFlex™ Standard solution
- IBM QuickStart Services for IBM PureFlex Express® solution
- IBM QuickStart Services for IBM PureFlex Enterprise solution
- IBM QuickStart Services for IBM SmartCloud™ Entry solution
One day of remote or local IBM Systems Lab Services consulting is available to clients and IBM Business Partners in support of the IBM Systems solutions. This unit-based fee covers one day or eight person-hours of ISLS consulting that is to be delivered remotely or locally, with no travel required by the delivery resources.
Users can select the required number of units of consulting needed for each engagement based on ISLS-supplied sizing per the client's requirements.
For descriptions of the available capabilities and service offerings for IBM Systems Lab Services and Training, refer to the IBM Systems and Technology Group at
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| Key prerequisites |
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- No hardware or software prerequisites are required.
- IBM Systems Lab Services Sales Specialists (Opportunity Managers) must confirm scope and requirements and create a Statement of Work. Opportunity Managers can be contacted via email (stgls@us.ibm.com) or at
- A signed Statement of Work and IBM Agreement for Services, IBM Customer Agreement, or IBM International Customer Agreement for services is required before services are performed.
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| Planned availability date |
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August 1, 2012
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM , you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).
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| Prices |
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For additional information and current prices, contact your local IBM representative.
Feature
Service name Service ID number OTC
ServiceUnit for 1-day of Premium Solution
Integration Assistance for System p® 6911-300 0013 $
ServiceUnit for 1-day of Remote or Local
Assistance for System p 6911-300 0023 $
ServiceUnit for 1-day of Premium Solution
Integration Assistance for System i® 6911-500 0015 $
ServiceUnit for 1-day of Remote
or Local Assistance for System i 6911-500 0025 $
ServiceUnit for 1-day of Premium Solution
Integration Assistance for System z 6911-200 0012 $
ServiceUnit for 1-day of Remote
or Local Assistance for System z 6911-200 0022 $
ServiceUnit for 1-day of Premium Solution
Integration Assistance for Storage 6911-400 0014 $
ServiceUnit for 1-day of Remote or Local
Assistance for Storage 6911-400 0024 $
ServiceUnit for 1-day of Premium Solution
Integration Assistance for System x 6911-100 0011 $
ServiceUnit for 1-day of Remote
or Local Assistance for System x 6911-100 0021 $
Pricing terms
Prices in the following PDF prices link are suggested list prices on day of announcement for the U.S. only. They are provided for your information only. Dealer prices may vary, and prices may also vary by country. IBM list price does not include tax or shipping and is subject to change without notice.
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| Order now |
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
For IBM Business Partner: pwswna@us.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
Power Systems and IBM SmartCloud are trademarks of IBM Corporation in the United States, other countries, or both.
IBM, System x, System z, Express, PartnerWorld, System p, System i and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
