IBM Client Application Access is now available for IBM SmartCloud Notes and IBM Verse

IBM United States Software Announcement 215-213
June 9, 2015


Table of contents
OverviewOverviewTechnical informationTechnical information
Key prerequisitesKey prerequisitesOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
Program numberProgram numberPricesPrices
PublicationsPublicationsOrder nowOrder now


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At a glance
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IBM® Client Application Access (formerly known as IBM Notes® Browser Plug-in) offers a lightweight solution for accessing your IBM Notes and IBM Domino® applications. It also integrates seamlessly with IBM Verse and IBM SmartCloud® Notes web for mail. It delivers the following benefits:

  • Enables users to access Domino Applications without using the full IBM Notes client.
  • Lowers resource consumption.
  • Enables you to work with your existing Notes and Domino applications unmodified.
  • Requires no retraining for users.
  • Offers a simple, quicker installation and setup.
  • Includes auto-update mechanism.


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Order now
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For ordering, contact your IBM representative or an IBM Business Partner. For more information, contact the Americas Call Centers at: 800-IBM-CALL (426-2255).

Reference: YE001



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Overview
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IBM Client Application Access delivers a lightweight solution for clients who want to move to a browser-based interface for email (IBM SmartCloud Notes web, or IBM Verse), while continuing to work with existing Notes and Domino applications on-premise.

This complete solution helps end users work efficiently, benefiting from all the new capabilities of IBM SmartCloud Notes and IBM Verse, with easier access to applications.

IBM Client Application Access delivers the following features and benefits:

  • Enables users to access Domino Applications without using the full IBM Notes client.
  • Lowers resource consumption.
  • Enables you to work with your existing Notes and Domino applications unmodified.
  • Requires no retraining for users, and saves your organization from costs associated with rewriting existing applications.
  • Offers a simple, quicker installation and setup at less than 80 MB.
  • Includes auto-update mechanism to reduce your administration overhead for subsequent updates, ensuring you always stay on the latest version of the product.
  • Enables support for launching mail and forwarding documents using web interface due to its seamless integration with IBM Verse and IBM SmartCloud Notes web.
  • Enables end users to launch a Notes application link from their SmartCloud Notes web or IBM Verse email in the IBM Client Application Access Client instead of IBM Notes
  • Supports Microsoft™ Internet Explorer, Mozilla Firefox, and Apple iOS.
  • Uses system-installed JVM for applications that require JVM.

IBM Client Application Access

  • Extends reach of applications previously available only to Notes users.
  • Enables applications to run in a browser with no modification.
  • Delivers lightweight installation, similar to other plug-ins in size, deployment, and configuration.



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Key prerequisites
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Visit

http://www-01.ibm.com/support/docview.wss?uid=swg27023486


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Planned availability date
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IBM Client Application Access is available in the following languages on June 9, 2015:

  • Catalan
  • Chinese (Simplified Chinese)
  • Chinese (Traditional Chinese)
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese (Brazil)
  • Spanish

IBM Client Application Access is available in the following languages on June 22, 2015:

  • Danish
  • Dutch
  • Finnish
  • Norwegian Bokmal
  • Swedish
  • Czech
  • Greek
  • Hungarian
  • Polish
  • Portuguese (Portugal)
  • Russian
  • Turkish
  • Thai
  • Slovenian


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Accessibility by people with disabilities
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A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html



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Section 508 of the US Rehabilitation Act
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A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Program number
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Program number VRM Program name
5725-F82 1.0 IBM Verse
5725-F82 1.0 IBM Connections Cloud
Not applicable 1.0 IBM Client Application Access


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Publications
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The IBM Publications Center portal is located at

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Services
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Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/



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Technical information
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Specified operating environment

Software requirements

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

IBM Cloud and Smarter Infrastructure SaaS Support Portal

The IBM Cloud and Smarter Infrastructure SaaS Support Portal is your gateway to technical support. This includes access to forums, wikis, blogs, and resources for running and managing software in the SaaS offering. To help save time and simplify support, the SaaS Support Portal can help you find answers to questions, troubleshoot, automate data collection, submit and track problems through the Service Request and Chat tools. All these tools are made available through your IBM support agreement, at no additional charge. Read about the IBM Cloud and Smarter Infrastructure SaaS Support portfolio at the IBM Service Engage Support page

http://ibmserviceengage.com

Planning information

Packaging

The License number for IBM Client Application Access V1.0 is L-GHUS-9U3L8B

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.



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Ordering information
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Product Group: IBM Connections Cloud

Product: IBM Client Application Access V1.0

Product Category: IBM Connections Cloud

No part numbers will be listed



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Terms and conditions
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The terms and conditions for IBM Verse, as previously announced in Software Announcement 215-115, dated March 10, 2015, are unchanged.



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Statement of good security practices
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support, all at no additional cost to you.

Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent. In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent™ tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24x7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool is designed to securely transmit either via the Internet (HTTPS or VPN) or modem to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system.

For additional information, please refer to IBM Electronic Service Agent

http://www.ibm.com/support/esa/

More accurate reporting: Because system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, you are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, you can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with your IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, you are able to see search results that apply specifically to your systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic



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Prices
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The prices are unchanged by this announcement.



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Order now
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To order, contact your Americas Call Centers, local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative: callserv@ca.ibm.com

For IBM Business Partner: pwcs@us.ibm.com

Mail:
IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada L3R 2Z1
Reference:

YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, IBM SmartCloud, Notes, Domino, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft is a trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

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