IBM Notes and Domino V9.0.1 availability of group 2a national languages

IBM United States Software Announcement 214-053
January 14, 2014


Table of contents
Overview Overview Terms and conditions Terms and conditions
Planned availability date Planned availability date Prices Prices
Program number Program number Order now Order now
Ordering information Ordering information


Top rule
Overview
Bottom rule

IBM® Notes® and Domino® is a family of client and server-based offerings for messaging and collaboration on a wide variety of operating environments. Designed for businesses of all sizes, it provides a platform for the rapid development and deployment of collaborative and workflow-driven business applications that can support a wide range of critical business processes and bring people and ideas together.

IBM Notes and Domino V9.0.1 is now available in the following languages:

For ordering, contact your IBM representative or an IBM Business Partner.
For more information contact the Americas Call Centers at
800-IBM-CALL (426-2255).
 
Reference: YE001


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Top rule
Planned availability date
Bottom rule

January 14, 2014: Electronic availability

February 13, 2014: Media availability



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Top rule
Availability of national languages
Bottom rule

Product description            Language        GA date
 
Domino Enterprise client acc   English         November 12, 2013
 V9.0.1
Domino Enterprise client acc   Korean,         January 9, 2014
 V9.0.1                         Chinese -
                                Simplified,
                                Japanese,
                                Multilingual
                                (Catalan,
                                German,
                                Italian),
                                Chinese -
                                Traditional,
                                Multilingual
                                (French,
                                Spanish,
                                Portuguese-Brazilian)
Domino Enterprise client acc   Multilingual    February 13, 2014
 V9.0.1                         (Danish,
                                Swedish,
                                Norwegian
                                Nynorsk,
                                Dutch,
                                Finnish)
Domino Messaging client acc    Multilingual    February 13, 2014
 V9.0.1                         (Danish,
                                Swedish,
                                Norwegian
                                Nynorsk,
                                Dutch,
                                Finnish)
Domino Messaging client acc    English         November 12, 2013
 V9.0.1
Domino Messaging client acc    Chinese -       January 9, 2014
 V9.0.1                         Simplified,
                                Japanese,
                                Korean,
                                Multilingual
                                (Catalan,
                                German,
                                Italian),
                                Chinese -
                                Traditional,
                                Multilingual
                                (French,
                                Spanish,
                                Portuguese-Brazilian)
IBM Domino Collabrtn Express®   English         November 12, 2013
 V9.0.1
IBM Domino Collabrtn Express   Multilingual    January 9, 2014
 V9.0.1                         (French,
                                Spanish,
                                Portuguese-Brazilian),
                                Multilingual
                                (Catalan,
                                German,
                                Italian),
                                Chinese -
                                Traditional,
                                Japanese,
                                Korean,
                                Chinese -
                                Simplified
IBM Domino Collabrtn Express   Multilingual    February 13, 2014
 V9.0.1                         (Danish,
                                Swedish,
                                Norwegian
                                Nynorsk,
                                Dutch,
                                Finnish)
IBM Domino Server V9.0.1       Multilingual    February 13, 2014
                                (Danish,
                                Swedish,
                                Norwegian
                                Nynorsk,
                                Dutch,
                                Finnish)
IBM Domino Server V9.0.1       English         November 12, 2013
IBM Domino Server V9.0.1       Korean,         January 9, 2014
                                Chinese -
                                Simplified,
                                Japanese,
                                Multilingual
                                (French,
                                Spanish,
                                Portuguese-Brazilian),
                                Multilingual
                                (Catalan,
                                German,
                                Italian),
                                Chinese -
                                Traditional
IBM XWork Server V9.0.1        English         November 12, 2013
IBM XWork Server V9.0.1        Multilingual    January 9, 2014
                                (French,
                                Spanish,
                                Portuguese-Brazilian),
                                Multilingual
                                (Catalan,
                                German,
                                Italian),
                                Chinese -
                                Simplified,
                                Chinese -
                                Traditional,
                                Japanese,
                                Korean
IBM XWork Server V9.0.1        Multilingual    February 13, 2014
                                (Danish,
                                Swedish,
                                Norwegian
                                Nynorsk,
                                Dutch,
                                Finnish)


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Top rule
Program number
Bottom rule

Program    VRM                          Program name
number
 
5724-Z08   9.0.1                        IBM Domino Enterprise
                                         client access
5724-Z09   9.0.1                        IBM Domino Messaging
                                         client access
5724-Z10   9.0.1                        IBM Domino
                                         Messaging/Collaboration
                                         Express
5724-Z14   9.0.1                        IBM Domino Server
5725-E32   9.0.1                        IBM XWork Server


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Top rule
Ordering information
Bottom rule

This product is only available via Passport Advantage®. It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Domino Collaboration Express    Domino/Notes    Domino/Notes
                                     Servers         Multi Server
IBM Domino Enterprise Server        Domino/Notes    Domino/Notes
                                     Servers         Multi Server
IBM Domino Enterprise client        Domino/Notes    Notes Client
 access                              Servers
IBM Domino Messaging Express        Domino/Notes    Domino/Notes
                                     Servers         Multi Server
IBM Domino Messaging Server         Domino/Notes    Domino
                                     Servers         Messaging
                                                     Server
IBM Domino Messaging client access  Domino/Notes    Notes Client
                                     Servers
IBM Domino Utility Express          Domino/Notes    Domino Utility
                                     Servers         Server
IBM Domino Utility Server           Domino/Notes    Domino Utility
                                     Servers         Server
IBM Domino Utility Server for       Domino/Notes    Domino Utility
 SmartCloud Notes                    Servers         Server
IBM XWork Server                    Domino/Notes    IBM XWork
                                     Servers         Server
Program name                          PID        Charge unit
                                      number     description
 
IBM Domino Collaboration Express      5724-Z10   Per Authorized
                                                  User
IBM Domino Enterprise Server          5724-Z14   PROCESSOR-Day(s)
IBM Domino Enterprise Server          5724-Z14   Per Processor
                                                  Value Unit (PVU)
IBM Domino Enterprise Server          5724-Z14   Per Processor
                                                  Value Unit for
                                                  Linux™ on System
                                                  z
IBM Domino Enterprise client access   5724-Z08   Per Authorized
                                                  User
IBM Domino Enterprise client access   5724-Z08   Per Authorized
                                                  User for System
                                                  z
IBM Domino Messaging Express          5724-Z10   Per Authorized
                                                  User
IBM Domino Messaging Server           5724-Z14   Per Processor
                                                  Value Unit (PVU)
IBM Domino Messaging Server           5724-Z14   Per Processor
                                                  Value Unit for
                                                  Linux on System
                                                  z
IBM Domino Messaging Server           5724-Z14   PROCESSOR-Day(s)
IBM Domino Messaging client access    5724-Z09   Per Authorized
                                                  User for System
                                                  z
IBM Domino Messaging client access    5724-Z09   Per Authorized
                                                  User
IBM Domino Utility Express            5724-Z14   Per Processor
                                                  Value Unit (PVU)
IBM Domino Utility Server             5724-Z14   PROCESSOR-Day(s)
IBM Domino Utility Server             5724-Z14   Per Processor
                                                  Value Unit for
                                                  Linux on System
                                                  z
IBM Domino Utility Server             5724-Z14   Per Processor
                                                  Value Unit (PVU)
IBM Domino Utility Server for         5724-Z14   Per Processor
 SmartCloud Notes                                 Value Unit for
                                                  Linux on System
                                                  z
IBM Domino Utility Server for         5724-Z14   Per Processor
 SmartCloud Notes                                 Value Unit (PVU)
IBM XWork Server                      5725-E32   FTL per Install

Charge metrics definitions

Authorized User

Authorized User is a unit of measure by which the program can be licensed. An Authorized User is a unique person who is given access to the program. The program may be installed on any number of computers or servers and each Authorized User may have simultaneous access to any number of instances of the program at one time. Licensee must obtain separate, dedicated entitlements for each Authorized User accessing the program in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means. An entitlement for an Authorized User is unique to that Authorized User an may not be shared, nor may it be reassigned other than for the permanent transfer of the Authorized User entitlement to another person.

Note: Some programs may be licensed where devices are considered users. In that case, the following applies. Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the program or that is otherwise managed by the program is considered a separate user of the program and requires an entitlement as if that device were a person.

Install

Install is a unit of measure by which the program can be licensed. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program.

Processor Value Unit (PVU)

PVU is a unit of measure by which the program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU Table by processor value, brand, type, and model number at

http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html

and the number of processors made available to the program. IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores.

Licensee can deploy the program using either full capacity licensing or virtualization capacity (sub-capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (refer to the webpage below). If using full capacity licensing, licensee must obtain PVU entitlements sufficient to cover all activated processor cores* in the physical hardware environment made available to or managed by the program, except for those servers from which the program has been permanently removed. If using virtualization capacity licensing, licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the program, as defined according to the Virtualization Capacity License Counting Rules at

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_sp ecific_virtualization_technologies.html

* An activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.

Notes:

Passport Advantage program licenses

IBM Domino Enterprise client access

Part description                                         Part
                                                         number
 
IBM Domino Enterprise client access
IBM Domino Enterprise CAL Per Authorized User Annual SW  E07UMLL
 S&S Rnwl
IBM Domino Enterprise CAL Per Authorized User Lic + SW   D0B7HLL
 S&S 12 Mo
IBM Domino Enterprise CAL Per Authorized User SW S&S     D0B7ILL
 Reinstate 12 Mo

IBM Domino Messaging client access

Part description                                         Part
                                                         number
 
IBM Domino Messaging client access
IBM Domino Messaging CAL Per Authorized User Annual SW   E07UNLL
 S&S Rnwl
IBM Domino Messaging CAL Per Authorized User Lic + SW    D0B7JLL
 S&S 12 Mo
IBM Domino Messaging CAL Per Authorized User SW S&S      D0B7KLL
 Reinstate 12 Mo

IBM Domino Messaging/Collaboration Express

Part description                                         Part
                                                         number
 
IBM Domino Messaging Express
Domino Messaging Express Per Authorized User Annual SW   E01B3LL
 S&S Renewal
Domino Messaging Express Per Authorized User Lic + SW    D53V5LL
 S&S 12 Months
Domino Messaging Express Per Authorized User SW S&S      D53V6LL
 Reinstate 12 Months

IBM Domino Messaging/Collaboration Express

Part description                                         Part
                                                         number
 
IBM Domino Collaboration Express
Domino Collaboration Express Per Authorized User Annual  E00ZZLL
 SW S&S Renewal
Domino Collaboration Express Per Authorized User Lic +   D52VQLL
 SW S&S 12 Months
Domino Collaboration Express Per Authorized User SW S&S  D52VRLL
 Reinstate 12 Months

IBM Domino Server

Part description                                         Part
                                                         number
 
IBM Domino Utility Express
Domino Utility Express Per Processor Value Unit Annual   E0227LL
 SW S&S Renewal
Domino Utility Express Per Processor Value Unit Lic +    D55MVLL
 SW S&S 12 Months
Domino Utility Express Per Processor Value Unit SW S&S   D55MWLL
 Reinstate 12 Months

IBM Domino Server

Part description                                         Part
                                                         number
 
IBM Domino Utility Server
Domino Utility Server Processor Value Unit (PVU) Annual  E0225LL
 SW S&S Rnwl
Domino Utility Server Processor Value Unit (PVU) Lic +   D55MRLL
 SW S&S 12 Mo
Domino Utility Server Processor Value Unit (PVU) SW S&S  D55MSLL
 Reinstate 12 Mo

IBM Domino Server

Part description                                         Part
                                                         number
 
IBM Domino Enterprise Server
Domino Enterprise Server Processor Value Unit (PVU)      E020KLL
 Annual SW S&S Rnwl
Domino Enterprise Server Processor Value Unit (PVU) Lic  D55JDLL
 + SW S&S 12 Mo
Domino Enterprise Server Processor Value Unit (PVU) SW   D55JELL
 S&S Reinstate 12 Mo

IBM Domino Server

Part description                                         Part
                                                         number
 
IBM Domino Utility Server for SmartCloud Notes
Domino Utility Server for LotusLive Notes™ PVU Annual SW  E0BNZLL
 S&S Renewal
Domino Utility Server for LotusLive Notes PVU SW S&S     D0IG4LL
 Reinstate 12 Mo
Domino Utility Server for LotusLive Notes PVU Unit Lic   D0IG3LL
 + SW S&S 12 Mo

IBM Domino Server

Part description                                         Part
                                                         number
 
IBM Domino Messaging Server
Domino Messaging Server Processor Value Unit (PVU)       E020ILL
 Annual SW S&S Rnwl
Domino Messaging Server Processor Value Unit (PVU) Lic   D55J9LL
 + SW S&S 12 Mo
Domino Messaging Server Processor Value Unit (PVU) SW    D55JALL
 S&S Reinstate 12 Mo

IBM XWork Server

Part description                                         Part
                                                         number
 
IBM XWork Server
IBM XWork Server FTL per Install Initl FT Lic+S&S 12 Mo  D0YUTLL
IBM XWork Server FTL per Install Subsq FT Lic+S&S 12 Mo  E0H51LL

Passport Advantage trade-up licenses

IBM Domino Enterprise client access

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Domino Enterprise
 client access
IBM Domino Messaging        IBM Dom Ent CAL AU from     D0BQ5LL
 Client Access License       Dom Msg CAL User Trade Up
                             Lic + SW S&S 12 Mo
Competitor eMail User       IBM Domino Ent CAL AU from  D0BQ4LL
                             Competitor eMail User
                             Trade Up Lic + SW S&S 12Mo
IBM OEM User                IBM Domino Ent CAL AU from  D0BQ6LL
                             IBM OEM User Trade Up Lic
                             + SW S&S 12 Mo

IBM Domino Messaging client access

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Domino Messaging
 client access
Competitor eMail User       IBM Domino Messaging CAL    D0BQ7LL
                             AU fr Competitor eMail
                             Trade Up Lic+SW S&S 12 Mo
IBM OEM User                IBM Domino Messaging CAL    D0BQ8LL
                             AU from IBM OEM User Trade
                             Up Lic + SW S&S 12 Mo

IBM Domino Messaging/Collaboration Express

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Domino Collaboration
 Express
IBM Domino Messaging        Domino Collab Express AU    D53V9LL
 Express                     Frm Domino Messaging Exp
                             AU TradeUp Lic+SW S&S12Mo
Competitor                  Domino Collaboration        D52WSLL
                             Express AU from Competitor
                             Trade Up Lic + SW S&S 12
                             Mo
IBM OEM                     Domino Collaboration        D54TZLL
                             Express AU from IBM OEM
                             Trade Up Lic + SW S&S 12
                             Mo

IBM Domino Messaging/Collaboration Express

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Domino Messaging
 Express
Competitor                  Domino Messaging Express    D53V8LL
                             Per Authorized User Trade
                             Up Lic+SW S&S 12 Months
IBM OEM                     Domino Messaging Express    D54TYLL
                             Per Authorized User Trade
                             Up Lic+SW S&S 12 Months

IBM Domino Server

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Domino Utility Server
 for SmartCloud Notes
IBM Domino Enterprise       Domino Utility Svr LL       D0IYALL
 Server                      Notes PVU frm Dom Entrp
                             Svr Trade Up Lic+SW S&S 12
                             Mo

IBM Domino Server

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Domino Enterprise
 Server
IBM Domino Messaging        Domino Enterprise Server    D55JFLL
 Server                      Processor Value Unit Dom
                             Msg Svr Lic + SW S&S 12Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
Domino Enterprise client acc V9.0.1
IBM Domino Enterprise client access license V9.0.1       AH192EN
 Social Ed MP Eng Med Pk
Dom Ent Client Access Lic 9.0.1 Social Edi Multi O/S     AH19XJA
 Media Pack Japanese
Dom Ent Client Access Lic 9.0.1 Social Edi Multi O/S     AH19YKO
 Media Pack Korean
Dom Ent Client Access Lic 9.0.1 Social Edi Multi O/S     AH19ZSC
 Media Pack Simpl Chin
Dom Ent Client Access Lic 9.0.1 Social Edi Multi O/S     AH1A0TC
 Media Pack Tradi Chin
Dom Ent Client Access Lic 9.0.1 Social Edi Multi O/S     AH1A1ML
 Media Pack EMEA1
Dom Ent Client Access Lic 9.0.1 Social Edi Multi O/S     AH1A2ML
 Media Pack EMEA2
Domino Enterprise CAL V9.0.1 Multiplatform Media Pack    AH1A3ML
 Nordics
Domino Messaging client acc V9.0.1
IBM Domino Messaging client access license V9.0.1        AH193EN
 Social Ed MP Eng Media Pk
Domino Mssging Client Access License 9.0.1 SE Multi O/S  AH19RJA
 Media Pack Japanese
Domino Mssging Client Access License 9.0.1 SE Multi O/S  AH19SKO
 Media Pack Korean
Domin Mssg Client Access License 9.0.1 SE Multi O/S      AH19TSC
 Media Pack Simp Chin
Domin Mssg Client Access License 9.0.1 SE Multi O/S      AH19UTC
 Media Pack Trad Ch
Domin Mssg Client Access License 9.0.1 SE Multi O/S      AH19VML
 Media Pack EMEA1
Domin Mssg Client Access License 9.0.1 SE Multi O/S      AH19WML
 Media Pack EMEA2
Domino Messaging CAL V9.0.1 Multiplatform Media Pack     AH1A4ML
 Nordics
IBM Domino Collabrtn Express V9.0.1
IBM Domino Collaboration Express V9.0.1 Social Ed MP     AH194EN
 English Media Pack
Domino Mesg/Colla Express 9.0.1 Social Edi Multi O/S     AH19KJA
 Media Pack Japanese
Domino Mesg/Colla Express 9.0.1 Social Edi Multi O/S     AH19LKO
 Media Pack Korean
Domino Mesg/Colla Express 9.0.1 Social Edi Multi O/S     AH19MSC
 Media Pack Simpchin
Domino Mesg/Colla Express 9.0.1 Social Edi Multi O/S     AH19NTC
 Media Pack Trachin
Domino Mesg/Colla Express 9.0.1 Social Edi Multi O/S     AH19PML
 Media Pack Emea1
Domino Mesg/Colla Express 9.0.1 Social Edi Multi O/S     AH19QML
 Media Pack Emea2
IBM Domino Messaging/collaboration V9.0.1 Multiplatform  AH1A5ML
 Media Pack Nordics
IBM Domino Server V9.0.1
IBM Domino Server V9.0.1 Social Edition MP English       AH195EN
 Media Pack
Ibm Domino Server 9.0.1 Social Edi Multiplatform Media   AH19EJA
 Pack Japanese
Ibm Domino Server 9.0.1 Social Edi Multiplatform Media   AH19FKO
 Pack Korean
Ibm Domino Server 9.0.1 Social Edi Multiplatform Media   AH19GSC
 Pack Simpchi
Ibm Domino Server 9.0.1 Social Edi Multiplatform Media   AH19HTC
 Pack Trachi
Ibm Domino Server 9.0.1 Social Edi Multiplatform Media   AH19IML
 Pack Emea1
Ibm Domino Server 9.0.1 Social Edi Multiplatform Media   AH19JML
 Pack Emea2
IBM Domino Server V9.0.1 Multiplatform Media Pack        AH1A6ML
 Nordics
IBM XWork Server V9.0.1
IBM XWork Server AIX® 6,Red Hat Enterprise Linux (RHEL)   AH196EN
 base server),SUSE L
Ibm Xwork Server V9.0.1 Multiplatform Media Pack         AH198JA
 Japanese
Ibm Xwork Server V9.0.1 Multiplatform Media Pack Korean  AH199KO
Ibm Xwork Server V9.0.1 Multiplatform Media Pack         AH19ASC
 Simpchin
Ibm Xwork Server V9.0.1 Multiplatform Media Pack         AH19BTC
 Trachin
Ibm Xwork Server V9.0.1 Multiplatform Media Pack Emea1   AH19CML
Ibm Xwork Server V9.0.1 Multiplatform Media Pack Emea2   AH19DML
IBM XWork Server V9.0.1 Multiplatform Media Pack         AH1A7ML
 Nordics

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM Domino Server V9.0.1

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
DOMINOUTILITYSERVERValueUni Ibm Domino Server 9.0.1     AH19JML
 t                           Social Edi Multiplatform
                             Media Pack Emea2
DOMINOUTILITYSERVERValueUni Ibm Domino Server 9.0.1     AH19FKO
 t                           Social Edi Multiplatform
                             Media Pack Korean
DOMINOUTILITYSERVERValueUni Ibm Domino Server 9.0.1     AH19IML
 t                           Social Edi Multiplatform
                             Media Pack Emea1
DOMINOUTILITYSERVERValueUni IBM Domino Server V9.0.1    AH1A6ML
 t                           Multiplatform Media Pack
                             Nordics
DOMINOUTILITYSERVERValueUni Ibm Domino Server 9.0.1     AH19HTC
 t                           Social Edi Multiplatform
                             Media Pack Trachi
DOMINOUTILITYSERVERValueUni Ibm Domino Server 9.0.1     AH19GSC
 t                           Social Edi Multiplatform
                             Media Pack Simpchi
DOMINOUTILITYSERVERValueUni Ibm Domino Server 9.0.1     AH19EJA
 t                           Social Edi Multiplatform
                             Media Pack Japanese
DOMINOUTILITYSERVERValueUni IBM Domino Server V9.0.1    AH195EN
 t                           Social Edition MP English
                             Media Pack
DominoEnterpriseServerforzS Ibm Domino Server 9.0.1     AH19GSC
 eriesLinuxValueUnit         Social Edi Multiplatform
                             Media Pack Simpchi
DominoEnterpriseServerforzS Ibm Domino Server 9.0.1     AH19HTC
 eriesLinuxValueUnit         Social Edi Multiplatform
                             Media Pack Trachi
DominoEnterpriseServerforzS IBM Domino Server V9.0.1    AH195EN
 eriesLinuxValueUnit         Social Edition MP English
                             Media Pack
DominoEnterpriseServerforzS Ibm Domino Server 9.0.1     AH19EJA
 eriesLinuxValueUnit         Social Edi Multiplatform
                             Media Pack Japanese
DominoEnterpriseServerforzS Ibm Domino Server 9.0.1     AH19FKO
 eriesLinuxValueUnit         Social Edi Multiplatform
                             Media Pack Korean
DominoEnterpriseServerforzS Ibm Domino Server 9.0.1     AH19JML
 eriesLinuxValueUnit         Social Edi Multiplatform
                             Media Pack Emea2
DominoEnterpriseServerforzS IBM Domino Server V9.0.1    AH1A6ML
 eriesLinuxValueUnit         Multiplatform Media Pack
                             Nordics
DominoEnterpriseServerforzS Ibm Domino Server 9.0.1     AH19IML
 eriesLinuxValueUnit         Social Edi Multiplatform
                             Media Pack Emea1
DominoEnterpriseValueUnit   Ibm Domino Server 9.0.1     AH19JML
                             Social Edi Multiplatform
                             Media Pack Emea2
DominoEnterpriseValueUnit   Ibm Domino Server 9.0.1     AH19FKO
                             Social Edi Multiplatform
                             Media Pack Korean
DominoEnterpriseValueUnit   Ibm Domino Server 9.0.1     AH19IML
                             Social Edi Multiplatform
                             Media Pack Emea1
DominoEnterpriseValueUnit   IBM Domino Server V9.0.1    AH1A6ML
                             Multiplatform Media Pack
                             Nordics
DominoEnterpriseValueUnit   Ibm Domino Server 9.0.1     AH19HTC
                             Social Edi Multiplatform
                             Media Pack Trachi
DominoEnterpriseValueUnit   Ibm Domino Server 9.0.1     AH19GSC
                             Social Edi Multiplatform
                             Media Pack Simpchi
DominoEnterpriseValueUnit   Ibm Domino Server 9.0.1     AH19EJA
                             Social Edi Multiplatform
                             Media Pack Japanese
DominoEnterpriseValueUnit   IBM Domino Server V9.0.1    AH195EN
                             Social Edition MP English
                             Media Pack
DominoMessagingServerforzSe Ibm Domino Server 9.0.1     AH19GSC
 riesLinuxValueUnit          Social Edi Multiplatform
                             Media Pack Simpchi
DominoMessagingServerforzSe Ibm Domino Server 9.0.1     AH19HTC
 riesLinuxValueUnit          Social Edi Multiplatform
                             Media Pack Trachi
DominoMessagingServerforzSe IBM Domino Server V9.0.1    AH195EN
 riesLinuxValueUnit          Social Edition MP English
                             Media Pack
DominoMessagingServerforzSe Ibm Domino Server 9.0.1     AH19EJA
 riesLinuxValueUnit          Social Edi Multiplatform
                             Media Pack Japanese
DominoMessagingServerforzSe Ibm Domino Server 9.0.1     AH19FKO
 riesLinuxValueUnit          Social Edi Multiplatform
                             Media Pack Korean
DominoMessagingServerforzSe Ibm Domino Server 9.0.1     AH19JML
 riesLinuxValueUnit          Social Edi Multiplatform
                             Media Pack Emea2
DominoMessagingServerforzSe IBM Domino Server V9.0.1    AH1A6ML
 riesLinuxValueUnit          Multiplatform Media Pack
                             Nordics
DominoMessagingServerforzSe Ibm Domino Server 9.0.1     AH19IML
 riesLinuxValueUnit          Social Edi Multiplatform
                             Media Pack Emea1
DominoMessagingValueUnit    Ibm Domino Server 9.0.1     AH19JML
                             Social Edi Multiplatform
                             Media Pack Emea2
DominoMessagingValueUnit    Ibm Domino Server 9.0.1     AH19FKO
                             Social Edi Multiplatform
                             Media Pack Korean
DominoMessagingValueUnit    Ibm Domino Server 9.0.1     AH19IML
                             Social Edi Multiplatform
                             Media Pack Emea1
DominoMessagingValueUnit    IBM Domino Server V9.0.1    AH1A6ML
                             Multiplatform Media Pack
                             Nordics
DominoMessagingValueUnit    Ibm Domino Server 9.0.1     AH19HTC
                             Social Edi Multiplatform
                             Media Pack Trachi
DominoMessagingValueUnit    Ibm Domino Server 9.0.1     AH19GSC
                             Social Edi Multiplatform
                             Media Pack Simpchi
DominoMessagingValueUnit    Ibm Domino Server 9.0.1     AH19EJA
                             Social Edi Multiplatform
                             Media Pack Japanese
DominoMessagingValueUnit    IBM Domino Server V9.0.1    AH195EN
                             Social Edition MP English
                             Media Pack
DominoUtilityServerforzSeri Ibm Domino Server 9.0.1     AH19GSC
 esLinuxValueUnit            Social Edi Multiplatform
                             Media Pack Simpchi
DominoUtilityServerforzSeri Ibm Domino Server 9.0.1     AH19HTC
 esLinuxValueUnit            Social Edi Multiplatform
                             Media Pack Trachi
DominoUtilityServerforzSeri IBM Domino Server V9.0.1    AH195EN
 esLinuxValueUnit            Social Edition MP English
                             Media Pack
DominoUtilityServerforzSeri Ibm Domino Server 9.0.1     AH19EJA
 esLinuxValueUnit            Social Edi Multiplatform
                             Media Pack Japanese
DominoUtilityServerforzSeri Ibm Domino Server 9.0.1     AH19FKO
 esLinuxValueUnit            Social Edi Multiplatform
                             Media Pack Korean
DominoUtilityServerforzSeri Ibm Domino Server 9.0.1     AH19JML
 esLinuxValueUnit            Social Edi Multiplatform
                             Media Pack Emea2
DominoUtilityServerforzSeri IBM Domino Server V9.0.1    AH1A6ML
 esLinuxValueUnit            Multiplatform Media Pack
                             Nordics
DominoUtilityServerforzSeri Ibm Domino Server 9.0.1     AH19IML
 esLinuxValueUnit            Social Edi Multiplatform
                             Media Pack Emea1
IBM Domino Utility Express  Ibm Domino Server 9.0.1     AH19JML
 Value Unit                  Social Edi Multiplatform
                             Media Pack Emea2
IBM Domino Utility Express  Ibm Domino Server 9.0.1     AH19FKO
 Value Unit                  Social Edi Multiplatform
                             Media Pack Korean
IBM Domino Utility Express  Ibm Domino Server 9.0.1     AH19IML
 Value Unit                  Social Edi Multiplatform
                             Media Pack Emea1
IBM Domino Utility Express  IBM Domino Server V9.0.1    AH1A6ML
 Value Unit                  Multiplatform Media Pack
                             Nordics
IBM Domino Utility Express  Ibm Domino Server 9.0.1     AH19HTC
 Value Unit                  Social Edi Multiplatform
                             Media Pack Trachi
IBM Domino Utility Express  Ibm Domino Server 9.0.1     AH19GSC
 Value Unit                  Social Edi Multiplatform
                             Media Pack Simpchi
IBM Domino Utility Express  Ibm Domino Server 9.0.1     AH19EJA
 Value Unit                  Social Edi Multiplatform
                             Media Pack Japanese
IBM Domino Utility Express  IBM Domino Server V9.0.1    AH195EN
 Value Unit                  Social Edition MP English
                             Media Pack
IBM Domino Utility Server   Ibm Domino Server 9.0.1     AH19GSC
 for LotusLive Notes         Social Edi Multiplatform
 Processor Value Unit        Media Pack Simpchi
IBM Domino Utility Server   Ibm Domino Server 9.0.1     AH19HTC
 for LotusLive Notes         Social Edi Multiplatform
 Processor Value Unit        Media Pack Trachi
IBM Domino Utility Server   IBM Domino Server V9.0.1    AH195EN
 for LotusLive Notes         Social Edition MP English
 Processor Value Unit        Media Pack
IBM Domino Utility Server   Ibm Domino Server 9.0.1     AH19EJA
 for LotusLive Notes         Social Edi Multiplatform
 Processor Value Unit        Media Pack Japanese
IBM Domino Utility Server   Ibm Domino Server 9.0.1     AH19FKO
 for LotusLive Notes         Social Edi Multiplatform
 Processor Value Unit        Media Pack Korean
IBM Domino Utility Server   Ibm Domino Server 9.0.1     AH19JML
 for LotusLive Notes         Social Edi Multiplatform
 Processor Value Unit        Media Pack Emea2
IBM Domino Utility Server   IBM Domino Server V9.0.1    AH1A6ML
 for LotusLive Notes         Multiplatform Media Pack
 Processor Value Unit        Nordics
IBM Domino Utility Server   Ibm Domino Server 9.0.1     AH19IML
 for LotusLive Notes         Social Edi Multiplatform
 Processor Value Unit        Media Pack Emea1
IBM Domino Utility Server   Ibm Domino Server 9.0.1     AH19JML
 for LotusLive Notes         Social Edi Multiplatform
 Processor Value Unit for    Media Pack Emea2
 Linux on System z
IBM Domino Utility Server   Ibm Domino Server 9.0.1     AH19FKO
 for LotusLive Notes         Social Edi Multiplatform
 Processor Value Unit for    Media Pack Korean
 Linux on System z
IBM Domino Utility Server   Ibm Domino Server 9.0.1     AH19IML
 for LotusLive Notes         Social Edi Multiplatform
 Processor Value Unit for    Media Pack Emea1
 Linux on System z
IBM Domino Utility Server   IBM Domino Server V9.0.1    AH1A6ML
 for LotusLive Notes         Multiplatform Media Pack
 Processor Value Unit for    Nordics
 Linux on System z
IBM Domino Utility Server   Ibm Domino Server 9.0.1     AH19HTC
 for LotusLive Notes         Social Edi Multiplatform
 Processor Value Unit for    Media Pack Trachi
 Linux on System z
IBM Domino Utility Server   Ibm Domino Server 9.0.1     AH19GSC
 for LotusLive Notes         Social Edi Multiplatform
 Processor Value Unit for    Media Pack Simpchi
 Linux on System z
IBM Domino Utility Server   Ibm Domino Server 9.0.1     AH19EJA
 for LotusLive Notes         Social Edi Multiplatform
 Processor Value Unit for    Media Pack Japanese
 Linux on System z
IBM Domino Utility Server   IBM Domino Server V9.0.1    AH195EN
 for LotusLive Notes         Social Edition MP English
 Processor Value Unit for    Media Pack
 Linux on System z

IBM XWork Server V9.0.1

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM XWork Server Install    Ibm Xwork Server V9.0.1     AH19DML
                             Multiplatform Media Pack
                             Emea2
IBM XWork Server Install    Ibm Xwork Server V9.0.1     AH199KO
                             Multiplatform Media Pack
                             Korean
IBM XWork Server Install    Ibm Xwork Server V9.0.1     AH19CML
                             Multiplatform Media Pack
                             Emea1
IBM XWork Server Install    IBM XWork Server V9.0.1     AH1A7ML
                             Multiplatform Media Pack
                             Nordics
IBM XWork Server Install    Ibm Xwork Server V9.0.1     AH19BTC
                             Multiplatform Media Pack
                             Trachin
IBM XWork Server Install    Ibm Xwork Server V9.0.1     AH19ASC
                             Multiplatform Media Pack
                             Simpchin
IBM XWork Server Install    Ibm Xwork Server V9.0.1     AH198JA
                             Multiplatform Media Pack
                             Japanese
IBM XWork Server Install    IBM XWork Server AIX 6,Red  AH196EN
                             Hat Enterprise Linux
                             (RHEL) base server),SUSE L

Domino Enterprise client acc V9.0.1

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Domino Enterprise       Dom Ent Client Access Lic   AH1A2ML
 Client Access License       9.0.1 Social Edi Multi O/S
 Authorized User             Media Pack EMEA2
IBM Domino Enterprise       Dom Ent Client Access Lic   AH19YKO
 Client Access License       9.0.1 Social Edi Multi O/S
 Authorized User             Media Pack Korean
IBM Domino Enterprise       Dom Ent Client Access Lic   AH1A1ML
 Client Access License       9.0.1 Social Edi Multi O/S
 Authorized User             Media Pack EMEA1
IBM Domino Enterprise       Domino Enterprise CAL       AH1A3ML
 Client Access License       V9.0.1 Multiplatform Media
 Authorized User             Pack Nordics
IBM Domino Enterprise       Dom Ent Client Access Lic   AH1A0TC
 Client Access License       9.0.1 Social Edi Multi O/S
 Authorized User             Media Pack Tradi Chin
IBM Domino Enterprise       Dom Ent Client Access Lic   AH19ZSC
 Client Access License       9.0.1 Social Edi Multi O/S
 Authorized User             Media Pack Simpl Chin
IBM Domino Enterprise       Dom Ent Client Access Lic   AH19XJA
 Client Access License       9.0.1 Social Edi Multi O/S
 Authorized User             Media Pack Japanese
IBM Domino Enterprise       IBM Domino Enterprise       AH192EN
 Client Access License       client access license
 Authorized User             V9.0.1 Social Ed MP Eng
                             Med Pk
IBM Domino Enterprise       Dom Ent Client Access Lic   AH19ZSC
 Client Access License for   9.0.1 Social Edi Multi O/S
 System Z Authorized User    Media Pack Simpl Chin
IBM Domino Enterprise       Dom Ent Client Access Lic   AH1A0TC
 Client Access License for   9.0.1 Social Edi Multi O/S
 System Z Authorized User    Media Pack Tradi Chin
IBM Domino Enterprise       IBM Domino Enterprise       AH192EN
 Client Access License for   client access license
 System Z Authorized User    V9.0.1 Social Ed MP Eng
                             Med Pk
IBM Domino Enterprise       Dom Ent Client Access Lic   AH19XJA
 Client Access License for   9.0.1 Social Edi Multi O/S
 System Z Authorized User    Media Pack Japanese
IBM Domino Enterprise       Dom Ent Client Access Lic   AH19YKO
 Client Access License for   9.0.1 Social Edi Multi O/S
 System Z Authorized User    Media Pack Korean
IBM Domino Enterprise       Dom Ent Client Access Lic   AH1A2ML
 Client Access License for   9.0.1 Social Edi Multi O/S
 System Z Authorized User    Media Pack EMEA2
IBM Domino Enterprise       Domino Enterprise CAL       AH1A3ML
 Client Access License for   V9.0.1 Multiplatform Media
 System Z Authorized User    Pack Nordics
IBM Domino Enterprise       Dom Ent Client Access Lic   AH1A1ML
 Client Access License for   9.0.1 Social Edi Multi O/S
 System Z Authorized User    Media Pack EMEA1

Domino Messaging client acc V9.0.1

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Domino Messaging        Domin Mssg Client Access    AH19WML
 Client Access License       License 9.0.1 SE Multi O/S
 Authorized User             Media Pack EMEA2
IBM Domino Messaging        Domino Mssging Client       AH19SKO
 Client Access License       Access License 9.0.1 SE
 Authorized User             Multi O/S Media Pack
                             Korean
IBM Domino Messaging        Domin Mssg Client Access    AH19VML
 Client Access License       License 9.0.1 SE Multi O/S
 Authorized User             Media Pack EMEA1
IBM Domino Messaging        Domino Messaging CAL        AH1A4ML
 Client Access License       V9.0.1 Multiplatform Media
 Authorized User             Pack Nordics
IBM Domino Messaging        Domin Mssg Client Access    AH19UTC
 Client Access License       License 9.0.1 SE Multi O/S
 Authorized User             Media Pack Trad Ch
IBM Domino Messaging        Domin Mssg Client Access    AH19TSC
 Client Access License       License 9.0.1 SE Multi O/S
 Authorized User             Media Pack Simp Chin
IBM Domino Messaging        Domino Mssging Client       AH19RJA
 Client Access License       Access License 9.0.1 SE
 Authorized User             Multi O/S Media Pack
                             Japanese
IBM Domino Messaging        IBM Domino Messaging        AH193EN
 Client Access License       client access license
 Authorized User             V9.0.1 Social Ed MP Eng
                             Media Pk
IBM Domino Messaging        Domin Mssg Client Access    AH19TSC
 Client Access License for   License 9.0.1 SE Multi O/S
 System Z Authorized User    Media Pack Simp Chin
IBM Domino Messaging        Domin Mssg Client Access    AH19UTC
 Client Access License for   License 9.0.1 SE Multi O/S
 System Z Authorized User    Media Pack Trad Ch
IBM Domino Messaging        IBM Domino Messaging        AH193EN
 Client Access License for   client access license
 System Z Authorized User    V9.0.1 Social Ed MP Eng
                             Media Pk
IBM Domino Messaging        Domino Mssging Client       AH19RJA
 Client Access License for   Access License 9.0.1 SE
 System Z Authorized User    Multi O/S Media Pack
                             Japanese
IBM Domino Messaging        Domino Mssging Client       AH19SKO
 Client Access License for   Access License 9.0.1 SE
 System Z Authorized User    Multi O/S Media Pack
                             Korean
IBM Domino Messaging        Domin Mssg Client Access    AH19WML
 Client Access License for   License 9.0.1 SE Multi O/S
 System Z Authorized User    Media Pack EMEA2
IBM Domino Messaging        Domino Messaging CAL        AH1A4ML
 Client Access License for   V9.0.1 Multiplatform Media
 System Z Authorized User    Pack Nordics
IBM Domino Messaging        Domin Mssg Client Access    AH19VML
 Client Access License for   License 9.0.1 SE Multi O/S
 System Z Authorized User    Media Pack EMEA1

IBM Domino Collabrtn Express V9.0.1

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
Domino Messaging Express    Domino Mesg/Colla Express   AH19QML
 User                        9.0.1 Social Edi Multi O/S
                             Media Pack Emea2
Domino Messaging Express    Domino Mesg/Colla Express   AH19LKO
 User                        9.0.1 Social Edi Multi O/S
                             Media Pack Korean
Domino Messaging Express    Domino Mesg/Colla Express   AH19PML
 User                        9.0.1 Social Edi Multi O/S
                             Media Pack Emea1
Domino Messaging Express    IBM Domino                  AH1A5ML
 User                        Messaging/collaboration
                             V9.0.1 Multiplatform Media
                             Pack Nordics
Domino Messaging Express    Domino Mesg/Colla Express   AH19NTC
 User                        9.0.1 Social Edi Multi O/S
                             Media Pack Trachin
Domino Messaging Express    Domino Mesg/Colla Express   AH19MSC
 User                        9.0.1 Social Edi Multi O/S
                             Media Pack Simpchin
Domino Messaging Express    Domino Mesg/Colla Express   AH19KJA
 User                        9.0.1 Social Edi Multi O/S
                             Media Pack Japanese
Domino Messaging Express    IBM Domino Collaboration    AH194EN
 User                        Express V9.0.1 Social Ed
                             MP English Media Pack
IBM Domino Collaboration    Domino Mesg/Colla Express   AH19MSC
 Express User                9.0.1 Social Edi Multi O/S
                             Media Pack Simpchin
IBM Domino Collaboration    Domino Mesg/Colla Express   AH19NTC
 Express User                9.0.1 Social Edi Multi O/S
                             Media Pack Trachin
IBM Domino Collaboration    IBM Domino Collaboration    AH194EN
 Express User                Express V9.0.1 Social Ed
                             MP English Media Pack
IBM Domino Collaboration    Domino Mesg/Colla Express   AH19KJA
 Express User                9.0.1 Social Edi Multi O/S
                             Media Pack Japanese
IBM Domino Collaboration    Domino Mesg/Colla Express   AH19LKO
 Express User                9.0.1 Social Edi Multi O/S
                             Media Pack Korean
IBM Domino Collaboration    Domino Mesg/Colla Express   AH19QML
 Express User                9.0.1 Social Edi Multi O/S
                             Media Pack Emea2
IBM Domino Collaboration    IBM Domino                  AH1A5ML
 Express User                Messaging/collaboration
                             V9.0.1 Multiplatform Media
                             Pack Nordics
IBM Domino Collaboration    Domino Mesg/Colla Express   AH19PML
 Express User                9.0.1 Social Edi Multi O/S
                             Media Pack Emea1

Cross-platform products

Cross-platform products for use on System z®

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

IBM Domino Enterprise client access

Part description                                         Part
                                                         number
 
IBM Domino Enterprise client access
IBM Domino Enterprise CAL Per Auth User for System z     E0863LL
 Annual SW S&S Rnwl
IBM Domino Enterprise CAL Per Auth User for System z     D0BPSLL
 Lic + SW S&S 12 Mo
IBM Domino Enterprise CAL Per Auth User for System z SW  D0BPTLL
 S&S Reinstate 12 Mo

IBM Domino Messaging client access

Part description                                         Part
                                                         number
 
IBM Domino Messaging client access
IBM Domino Messaging CAL Per Auth User Linux on System   E0864LL
 z Annual SW S&S Rnwl
IBM Domino Messaging CAL Per Auth User Linux on System   D0BPULL
 z Lic + SW S&S 12 Mo
IBM Domino Messaging CAL Per Auth User Linux on System   D0BPVLL
 z SW S&S Reinst 12Mo
Cross-platform product for use on System z IFL engines or zEnterprise® BladeCenter® Extension

Order the part numbers that follow when the product is intended to run on the zEnterprise BladeCenter Extension or Linux operating system on System z IFL engines. If the product is not intended to run in these environments, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

IBM Domino Server

Part description                                         Part
                                                         number
 
IBM Domino Utility Server
Domino Utility Server Processor Value Unit Linux on z    E0226LL
 Annual SW S&S Rnwl
Domino Utility Server Processor Value Unit Linux on z    D55MTLL
 Lic + SW S&S 12 Mo
Domino Utility Server Processor Value Unit Linux on z    D55MULL
 SW S&S Reinstate 12Mo

IBM Domino Server

Part description                                         Part
                                                         number
 
IBM Domino Enterprise Server
Domino Enterprise Server Processor Value Unit Linux on   E020LLL
 z Annual SW S&S Rnwl
Domino Enterprise Server Processor Value Unit Linux on   D55JGLL
 z Lic + SW S&S 12 Mo
Domino Enterprise Svr Processor ValueUnit Linux on z SW  D55JHLL
 S&S Reinstate 12Mo

IBM Domino Server

Part description                                         Part
                                                         number
 
IBM Domino Utility Server for SmartCloud Notes
Domino Utility Svr LotusLive Notes PVU for Lnx Sys z SW  D0IG8LL
 S&S Reinstate 12 Mo
Domino Utility Svr for LotusLive Notes PVU for Lnx Sys   E0BP1LL
 z Annual SW S&S Rnwl
Domino Utility Svr for LotusLive Notes PVU for Lnx Sys   D0IG7LL
 z Lic + SW S&S 12 Mo

IBM Domino Server

Part description                                         Part
                                                         number
 
IBM Domino Messaging Server
Domino Messaging Server Processor Value Unit Linux on z  E020JLL
 Annual SW S&S Rnwl
Domino Messaging Server Processor Value Unit Linux on z  D55JBLL
 Lic + SW S&S 12 Mo
Domino Messaging Server ProcessorValueUnit Linux on z    D55JCLL
 SW S&S Reinstate 12Mo

On/Off CoD

IBM Domino Enterprise Server

Part description                                         Part
                                                         number
 
Domino Enterprise Server Processor Day Per Use-Day       ASPH8LL
OOCoD

IBM Domino Messaging Server

Part description                                         Part
                                                         number
 
Domino Messaging Server Processor Day Per Use-Day OOCoD  ASPH7LL

IBM Domino Utility Server

Part description                                         Part
                                                         number
 
Domino Utility Server Processor Day Per Use-Day OOCoD    ASPH9LL


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Top rule
Terms and conditions
Bottom rule

The terms and conditions as previously announced in Software Announcement 213-085, dated March 12, 2013 , are unchanged.

On/Off Capacity on Demand (CoD)

To be eligible for On/Off CoD pricing, customers must be enabled for temporary capacity on the corresponding hardware, and the required contract - Z125-6907, Amendment for iSeries® and pSeries Temporary Capacity On Demand - Software - must be signed prior to use.



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Top rule
IBM Electronic Services
Bottom rule

Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent. In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM. The customer's business applications or business data is never transmitted to IBM.

More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, customers can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Top rule
Prices
Bottom rule

The charges are unchanged by this announcement.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financial benefit

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Available worldwide for credit qualified customers.



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Top rule
Order now
Bottom rule

To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

 
Phone:     800-IBM-CALL (426-2255)
Fax:       800-2IBM-FAX (242-6329)
 
 
For IBM representative: callserv@ca.ibm.com
 

 
For IBM Business Partner: pwswna@us.ibm.com
 
Mail:      IBM Teleweb Customer Support
           ibm.com® Sales Execution Center, Americas North
           3500 Steeles Ave. East, Tower 3/4
           Markham, Ontario
           Canada  L3R 2Z1
 
Reference: YE001
 

The Americas Call Centers, IBM's national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

LotusLive Notes and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Notes, Domino, Express, Passport Advantage, AIX, System z, zEnterprise, BladeCenter, iSeries and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

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