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IBM Content Foundation V5.2.0 delivers full content lifecycle and extensive document management capabilities for digital content

IBM United States Software Announcement 213-257
June 11, 2013


Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications

(Corrected on September 16, 2013)

Changed form number in License Information form number section.

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At a glance
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IBM® Content Foundation V5.2.0 provides:

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Overview
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IBM Content Foundation is designed for small, medium, and large companies that need rapid deployment to reduce total cost of ownership (TCO) and also need enterprise class capabilities such as scalability, security, and stability to deliver better control of its enterprise content. IBM Content Foundation brings new ease-of-use capabilities that can reduce cost and complexity making Enterprise Content Management (ECM) more accessible than ever before. Based on the world-class, industrial strength, and proven technology of IBM FileNet® P8, but in a more affordable, more accessible, more consumable package, IBM Content Foundation offers the power of FileNet P8 made nimble, affordable, and more consumable.

Features in IBM Content Foundation V5.2.0

Custom application development

Document management

Platform consolidation

Social content management

Enterprise manageability

Enhanced value and lower TCO



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Key prerequisites
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For details, refer to the Technical information section.



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Planned availability date
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June 14, 2013: Electronic availability

July 12, 2013: Media availability



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Description
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IBM Content Foundation V5.2.0 is a new enterprise content management (ECM) solution designed to promote wider adoption of ECM, with appeal for small, medium, and large companies. IBM Content Foundation provides a cross-industry ECM solution for common document management, custom application development, and ECM consolidation.

IBM Content Foundation provides enterprise-class scalability, performance, security, and stability, and leverages leading edge mobile and social technologies that can extend access to content anywhere, so you can enhance your ability to gain insights from the content you access.

Based on years of ECM expertise, you get a solution with a smaller footprint that still offers maximum operational flexibility. The new, lighter footprint helps speed and simplify installation and configuration, while world-class enterprise manageability features make it nimble, contributing to a low total cost of ownership (TCO).

With legendary enterprise-class capabilities and cost-effective pricing, IBM Content Foundation is a highly competitive offering that is designed to deliver a compelling value proposition to be appreciated by companies of all sizes.

Features and benefits

Custom application development

IBM Content Foundation is open and flexible. By using the provided APIs described below, users (including business partners) can create custom applications to deliver a wide range of business benefits.

Document management

IBM Content Foundation delivers an extensive set of capabilities that support the spectrum of document management and publication requirements, from the most simple to the extremely large and complex. You get the flexibility to drive document publication processes for electronic content authoring. In addition, IBM Content Foundation provides rich versioning and lifecycle capabilities to support control, security, and consistency of documents throughout their publishing processes.

IBM Content Foundation supports an extensive object model to:

Platform consolidation

By providing a foundation for content federation, which is the connection of content silos, IBM Content Foundation supports visibility, access, and interoperability with diverse business process and storage systems. IBM Content Foundation also supports use cases for transactional content, business content, and pervasive content. As enterprises tackle the challenge of unifying and consolidating their disparate systems that have developed over time, IBM Content Foundation presents a single solution for managing content from multiple repositories across the enterprise.

IBM Content Navigator and CMIS

IBM FileNet Content Federation Services

IBM Content Integrator

Social content management

IBM Content Foundation is a rich platform for developing social ECM solutions and applications that gives users the ability to access content from anywhere and leverage the business's collective stream of knowledge. The following capabilities are provided in the APIs to enable the repository to track and manage social interaction around managed content. These capabilities are not visible through the IBM Content Navigator user interface at this time.

Enterprise manageability

IBM Content Foundation is a true enterprise class ECM platform, which provides capabilities required for enterprise manageability including the easy scalability to meet the demands of the world's largest enterprises. IBM Content Foundation can handle multimillion document storage and retrieval rates on a daily basis. In addition, IBM Content Foundation also provides the capability to optimize deployments for geographically dispersed user communities by, for example, supporting content caching for optimized remote retrieval or locating primary storage in countries requiring local storage for legal reasons.

System platform of choice

Enterprise-level systems management capabilities and integration with leading systems management tools

Enterprise search

Mobile computing

Flexible storage options

Security

Scalability

Flexible system deployment

IBM Content Engine Bulk Import Tool for IBM Content Foundation

Add-on for IBM Content Manager Enterprise Edition

Enhanced value and lower TCO

IBM Content Foundation includes numerous value-add components as nonchargeable, bundled components, including:

Online documentation

IBM Content Foundation documentation is available via InfoCenter at

http://pic.dhe.ibm.com/infocenter/iconf/v5r2m0/index.jsp


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Program number
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Program    VRM                          Program name
number
 
5725-L50   5.2.0                        IBM Content Foundation


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No publications are shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Technical information
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Specified operating environment

Hardware requirements

For detailed hardware requirements for IBM Content Foundation V5.2 (5725-L50), refer to

http://www.ibm.com/support/docview.wss?uid=swg27038265
Software requirements

For detailed software requirements for IBM Content Foundation V5.2 (5725-L50), refer to

http://www.ibm.com/support/docview.wss?uid=swg27038265

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Customer responsibilities

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express® . Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Security, auditability, and control

IBM Content Foundation uses the security and auditability features of the host hardware or software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
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This product is only available via Passport Advantage . It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

For more information about IBM Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio

To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, visit

http://www.ibm.com/partnerworld/wps/bplocator/

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Content Engine Bulk Import      FileNet         FileNet
 Tool for IBM Content Foundation     Content         Content
                                     Manager         Manager
IBM Content Engine Bulk Import      FileNet         FileNet
 Tool for IBM Content Foundation     Content         Content
 Non-Prod                            Manager         Manager
IBM Content Foundation Add On for   FileNet         FileNet
 IBM Content Manager Enterprise      Content         Content
 Edition                             Manager         Manager
IBM Content Foundation Authorized   FileNet         FileNet
                                     Content         Content
                                     Manager         Manager
IBM Content Foundation Employee     FileNet         FileNet
                                     Content         Content
                                     Manager         Manager
IBM Content Foundation External     FileNet         FileNet
                                     Content         Content
                                     Manager         Manager
Program name                          PID        Charge unit
                                      number     description
 
IBM Content Engine Bulk Import Tool   5725-L50   Per Server
 for IBM Content Foundation
IBM Content Engine Bulk Import Tool   5725-L50   Per Server
 for IBM Content Foundation Non-Prod
IBM Content Foundation Add On for     5725-L50   Per User Value
 IBM Content Manager Enterprise                   Unit for Linux
 Edition                                          on System z
IBM Content Foundation Add On for     5725-L50   Per User Value
 IBM Content Manager Enterprise                   Unit
 Edition
IBM Content Foundation Authorized     5725-L50   Per User Value
                                                  Unit for Linux
                                                  on System z
IBM Content Foundation Authorized     5725-L50   Per User Value
                                                  Unit
IBM Content Foundation Employee       5725-L50   Per User Value
                                                  Unit for Linux
                                                  on System z
IBM Content Foundation Employee       5725-L50   Per User Value
                                                  Unit
IBM Content Foundation External       5725-L50   Per User Value
                                                  Unit
IBM Content Foundation External       5725-L50   Per User Value
                                                  Unit for Linux
                                                  on System z

Charge metrics definitions

User Value Unit (UVU)

UVU is the metric by which this program is licensed. UVU entitlements are based on the number of users for the given program. A Proof of Entitlement (PoE) must be obtained for the appropriate number of UVUs required for your environment as defined by the specific program terms. The UVU entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with UVU entitlements of another software program. UVU licensing offers you price benefits for customers by enabling a lower cost of incremental growth of resources. To understand these benefits of UVU licensing, and to determine how many UVUs to obtain for the program, contact your IBM representative.

Server

Server is the unit of measure by which this program is licensed. A server is a computer system that executes requested procedures, commands, or applications to one or more user or client devices. A PoE must be obtained for each server regardless of the number of processor cores or partitions in the server on which the program runs or each server managed by the program. Where blade technology is employed, each blade is considered a separate server.

Passport Advantage program licenses

IBM Content Foundation

Part description                                         Part
                                                         number
 
IBM Content Engine Bulk Import Tool for IBM Content
 Foundation
IBM Content Engine Bulk Import Tool f Content Fdtn       E0HRGLL
 Server AnnualSW S&S Rnwl
IBM Content Engine Bulk Import Tool f Ctnt Fdtn Server   D0ZY1LL
 SW S&S Reinstate12Mo
IBM Content Engine Bulk Import Tool for Content Fdtn     D0ZY0LL
 Server Lic+SW S&S 12Mo

IBM Content Foundation

Part description                                         Part
                                                         number
 
IBM Content Foundation Authorized
IBM Content Foundation AUVU Annual SW Subscription &     E0HQTLL
 Support Renewal
IBM Content Foundation AUVU License + SW Subscription &  D0ZWPLL
 Support 12 Months
IBM Content Foundation AUVU SW Subscription & Support    D0ZWQLL
 Reinstatement 12 Mon

IBM Content Foundation

Part description                                         Part
                                                         number
 
IBM Content Foundation Employee
IBM Content Foundation Employee UVU Annual SW Sub & Sup  E0HQVLL
 Renewal
IBM Content Foundation Employee UVU Lic + SW Sub & Sup   D0ZWTLL
 12 Months
IBM Content Foundation Employee UVU SW Sub & Sup         D0ZWULL
 Reinstate 12 Months

IBM Content Foundation

Part description                                         Part
                                                         number
 
IBM Content Foundation External
IBM Content Foundation External UVU Annual SW S&S Rnwl   E0HQXLL
IBM Content Foundation External UVU Lic + SW S&S 12 Mo   D0ZWXLL
IBM Content Foundation External UVU SW S&S Reinstate 12  D0ZWYLL
 Mo

IBM Content Foundation

Part description                                         Part
                                                         number
 
IBM Content Foundation Add On for IBM Content Manager
 Enterprise Edition
IBM Content Foundation Add On for CMEE UVU Annual SW     E0HR1LL
 S&S Rnwl
IBM Content Foundation Add On for CMEE UVU Lic + SW S&S  D0ZX5LL
 12 Mo
IBM Content Foundation Add On for CMEE UVU SW S&S        D0ZX6LL
 Reinstate 12 Mo

IBM Content Foundation

Part description                                         Part
                                                         number
 
IBM Content Engine Bulk Import Tool for IBM Content
 Foundation Non-Prod
IBM Content Engine Bulk Import Tool f Ctnt Fdtn Non      D0ZY2LL
 Prod Svr Lic+SW S&S12Mo
IBM Ctnt Engine Bulk Import Tool f Ctnt Fdtn Non Pro     D0ZY3LL
 Svr SWS&SReinstate12Mo
IBM Ctnt Engine Bulk Import Tool f Ctnt Fdtn Non Prod    E0HRHLL
 Svr Annual SW S&SRnwl

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
IBM Content Fdtn Auth V5.2.0
IBM Content Foundation V5.2 Multiplatform Multilingual   BQ03DML
 Media Pack

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM Content Fdtn Auth V5.2.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Content Foundation      IBM Content Foundation      BQ03DML
 Authorized User Value Unit  V5.2 Multiplatform
                             Multilingual Media Pack
IBM Content Foundation      IBM Content Foundation      BQ03DML
 Authorized User Value Unit  V5.2 Multiplatform
 for Linux™ on system z       Multilingual Media Pack

Cross-platform products

Cross-platform products for use on System z®

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement

Cross-platform product for use on System z IFL engines or zEnterprise® BladeCenter® Extension

Order the part numbers that follow when the product is intended to run on the zEnterprise BladeCenter Extension or Linux operating system on System z IFL engines. If the product is not intended to run in these environments, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

IBM Content Foundation

Part description                                         Part
                                                         number
 
IBM Content Foundation Authorized
IBM Content Foundation AUVU Lnx sys z Annual SW Sub &    E0HQULL
 Sup Rnwl
IBM Content Foundation AUVU Lnx sys z License + SW       D0ZWRLL
 Sub&Sup 12 Mo
IBM Content Foundation AUVU Lnx z SW                     D0ZWSLL
 Subscription&Support Reinstate 12Mo

IBM Content Foundation

Part description                                         Part
                                                         number
 
IBM Content Foundation Employee
IBM Content Foundation EUVU Lnx sys z Annual SW Sub &    E0HQWLL
 Sup Rnwl
IBM Content Foundation EUVU Lnx sys z Lic + SW Sub &     D0ZWVLL
 Sup 12 Months
IBM Content Foundation EUVU Lnx sys z SW Sub & Sup       D0ZWWLL
 Reinstatement 12 Mon

IBM Content Foundation

Part description                                         Part
                                                         number
 
IBM Content Foundation External
IBM Content Foundation External UVU Lnx sys z Annual SW  E0HQYLL
 S&S Rnwl
IBM Content Foundation External UVU Lnx sys z Lic + SW   D0ZWZLL
 S&S 12 Mo
IBM Content Foundation External UVU Lnx sys z SW S&S     D0ZX0LL
 Reinstate 12 Mo

IBM Content Foundation

Part description                                         Part
                                                         number
 
IBM Content Foundation Add On for IBM Content Manager
 Enterprise Edition
IBM Content Foundation Add On for CMEE Linux on System   E0HR2LL
 z Annual SW S&S Rnwl
IBM Content Foundation Add On for CMEE Linux on System   D0ZX7LL
 z Lic + SW S&S 12 Mo
IBM Content Foundation Add On for CMEE Linux on sys z    D0ZX8LL
 SW S&S Reinstate 12Mo


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information form number
Program name                              Program    Form number
                                          number
 
IBM Content Foundation                    5725-L50   L-KFAL-96FRR7

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM , including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

International Passport Agreement
Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Software Subscription and Support applies

Yes. Software Subscription and Support is included with licenses purchased through Passport Advantage and Passport Advantage Express . Product upgrades and technical support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Other terms
System i® Software Maintenance applies

No

Educational allowance available

Not applicable.

Statement of good security practices

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent . In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .

More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, customers can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Prices
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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus, Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller


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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.

IBM Software Value Plus

These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills and expertise provided by these Business Partners.

Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio_criteria

For questions regarding IBM Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio_contacts
Trademarks

GPFS and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, FileNet, Tivoli, System Storage, WebSphere, DB2, Passport Advantage, Express, System z, zEnterprise, BladeCenter, System i, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/