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IBM Tivoli Application Dependency Discovery Manager V7.2.2 delivers improved capabilities in discovery, reporting, and linked data integration

IBM United States Software Announcement 213-134
June 11, 2013


Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications


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Overview
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IBM® Tivoli® Application Dependency Discovery Manager V7.2.2:

For ordering, contact Your IBM representative or an IBM Business Partner.
For more information contact the Americas Call Centers at
800-IBM-CALL (426-2255).
 
Reference: YE001


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Key prerequisites
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For details, refer to the Technical information section.



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Planned availability date
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Description
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IBM Tivoli Application Dependency Discovery Manager V7.2.2:

Greater visibility to data center and cloud health

Optimize data center and cloud performance

Lower cost of operations

IBM Tivoli Application Dependency Discovery Manager V7.2.2 offers increased data protection, scalability, and performance for all its database intensive operations which, based on IBM DB2® technology, is designed to manage data more effectively and efficiently. Greater availability is delivered through enhancements such as online, automated database reorganization. In addition, the increased scalability and the ability to leverage the latest in server technology helps deliver increased performance of backup and recovery processes.

IBM Tivoli Application Dependency Discovery Manager provides robust and automated discovery and application mapping for building an inventory of applications, configurations, and dependencies. This software builds application maps that give you visibility into your complex application infrastructure. It helps administrators understand the structure, status, configuration, and change history of their interdependent business applications.

Tivoli Application Dependency Discovery Manager:



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Program number
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Program                Program
number        VRM      name
-
5724-N55      7.2.2    IBM Tivoli Application Dependency Discovery
                       Manager


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Education support
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Comprehensive education for IBM Tivoli products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit

http://www-306.ibm.com/software/tivoli/education/


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No publications will be shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.



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Technical information
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Specified operating environment

Hardware requirements

Use this information to estimate the processor, memory, and disk space requirements for the Tivoli Application Dependency Discovery Manager servers in a synchronization or domain server deployment.

These guidelines are the minimum specifications for hardware sizing. Several factors, including the number of users, can affect server use.

Use the following general guidelines:

Note: Running a Tivoli Application Dependency Discovery Manager server on virtualized hardware can cause performance problems.

These guidelines assume that Tivoli Application Dependency Discovery Manager server and the database server are on separate systems. You can install a Tivoli Application Dependency Discovery Manager server with a local database, but this is not recommended for production environments. The following table indicates how to determine the server hardware requirements for your environment based on the number of server equivalents to be discovered.

Tivoli Application Dependency Discovery Manager server hardware requirements

 
Server type            Processors Processor speed     Memory  Disk space

Domain server with     2          2 GHz minimum,      8 GB    5 GB for
< 2000 server                     3 GHz recommended           product
equivalents                                                   installation
 
Domain server with     4          2 GHz minimum,      8 GB    50 GB
2000 to 10,000                    3 GHz recommended           additional
server equivalents                                            space (for DLA
                                                              books, log and
                                                              trace files,
Synchronization server 4          2 GHz minimum,      8 GB    and other data)
with > 10,000 server              3 GHz recommended
equivalents
 
Anchor                 2          1 GHz               6 GB    5 GB
Windows gateway        2          2 GHz               6 GB    2 GB

Notes :

Note: A component of IT infrastructure is under the control of configuration management and is, therefore, subject to formal change control. Each CI in the Tivoli Application Dependency Discovery Manager database has a persistent object and change history associated with it. Examples of a CI are an operating system, an L2 interface, and a database buffer pool size.

Database server hardware requirements

The processor, memory, and disk space requirements for Tivoli Application Dependency Discovery Manager database servers are based on the size of your deployment (small, medium, or large).

These guidelines assume that the Tivoli Application Dependency Discovery Manager database is installed on a separate system. You can install Tivoli Application Dependency Discovery Manager with a local database, but this is not recommended for production environments. Database performance is also affected by the speed of input and output operations.

Tivoli Application Dependency Discovery Manager server hardware requirements

 
                               Processor
Server type         Processors speed            Memory  Disk space

Small (2,000 server 1          2 GHz minimum,   4 GB    At least 2
equivalents)                   3 GHz recommended        physical drives
                                                        (3 or more
Large (2,000 to     2          2 GHz minimum,   4 GB    recommended).
10,000 server                  3 GHz recommended
equivalents)
                                                        Initial disk
Enterprise (>       4          2 GHz minimum,   6 GB    space of 160 MB
10,000 server                  3 GHz recommended        (required for
equivalents)                                            creating the
                                                        TADDM schema).
 
                                                        Disk space for
                                                        discovery data.
                                                        Use either of
                                                        these formulas
                                                        to estimate
                                                        disk space req.
                                                        (assuming Level
                                                        3 discovery):
                                                         - CIs x 7,000
                                                           bytes
                                                         - SEs x 7,000
                                                           bytes
 
                                                        CIs are the
                                                        number of
                                                        configuration
                                                        items, and SEs
                                                        are the number
                                                        of server
                                                        equivalents.
 
                                                        Additional disk
                                                        space for on-
                                                        going growth.
                                                        Plan for 10%
                                                        growth weekly.

Hardware requirements for a synchronization or domain server

These guidelines can help you determine the quantity and specification of servers that you need to meet your discovery requirements in a streaming server deployment. These guidelines do not apply to an environment where Tivoli Application Dependency Discovery Manager is running on the Linux for System z operating system.

These guidelines are the minimum specifications for hardware sizing. Several factors, including the number of users, can affect server use.

The size of a deployment is defined in terms of the number of server equivalents.

Use the following general guidelines:

These guidelines assume that the Tivoli Application Dependency Discovery Manager server and the database server are on separate systems. The following options are examples of how you can scale your Tivoli Application Dependency Discovery Manager environment as needed:

Disk space

To ensure that sufficient space is available for Tivoli Application Dependency Discovery Manager installation and logging information, disk space requirements are provided. Alternatively, you can use the supplied formulas to estimate disk space requirements, paying particular attention to considerations such as growth, Tivoli Application Dependency Discovery Manager logging, and database logging.

Memory size

A discover worker thread is a thread that runs sensors. For a streaming server deployment, 64-bit hardware is required for all storage servers and discovery servers that use more than 24 concurrent discover worker threads. This also implies a 64-bit operating system and Java virtual machine. For large and enterprise deployments, a 64-bit version of the database software is required also.

Processor speed

The following table outlines the baseline processor types by platform.

Baseline processor types
 
Platform             Baseline processor type

Intel                Xeon
IBM System p®        IBM POWER6
Sun (Oracle)         SPARC

You can compare other processor types by using industry-standard benchmark data that is available from The Standard Performance Evaluation Corporation at

http://www.spec.org/

Primary storage server

The hardware specifications for the primary storage server depend on the platform and deployment size.

The primary storage server handles topology builds, data presentation requests, and manages the storage server pool. You must have one primary storage server for each Tivoli Application Dependency Discovery Manager deployment. You can add additional capacity by deploying secondary storage servers.

Processor speed

The following table lists the minimum processor speed that is required for a primary storage server, depending on platform and deployment size. Faster processors improve performance.

Processor speed
 
                 Minimum processor speed    Minimum processor speed for
Platform         for small deployments      large and enterprise deployments

Intel            2.5 GHz                    3 GHz
System p         2.3 GHz                    3 GHz
SPARC            2.5 GHz                    3 GHz

Processor quantity

The following table lists the minimum processor quantity that is required for a primary storage server, depending on deployment size.

Memory size

The following table lists the minimum memory amount that is required for a primary storage server, depending on deployment size.

Processor quantity
 
Deployment size   Number of processors

Small             2
Large             4
Enterprise        4

Memory size

The following table lists the minimum memory amount that is required for a primary storage server, depending on deployment size.

Memory
 
Deployment size         Minimum memory

Small                   4 GB
Large                   8 GB
Enterprise              8 GB, or more

Disk space

A minimum of 50 GB is needed in addition to what is required for the Tivoli Application Dependency Discovery Manager product installation. This additional disk space is used to store items such as Discovery Library Adapter (DLA) books, additional logging, and tracing information.

Secondary storage server

The hardware specifications for the secondary storage server depend on the platform and deployment size.

You can add additional secondary storage servers at any time without reconfiguring the discovery servers.

Typically, secondary storage servers are used only in streaming server deployments, but you can, in certain situations, configure secondary storage servers for use in a synchronization server deployment. For example, you can start up and use multiple secondary storage servers to run several bulk loads at an off-peak time to meet elapsed load time requirements. These additional secondary storage servers are used only for this purpose and shut down when not in use.

Processor speed

The following table lists the minimum processor speed that is required for a secondary storage server, depending on the platform and deployment size.

Processor speed
 
                 Minimum processor speed     Minimum processor speed for
Platform         for small deployments       large and enterprise deployments
-
Intel            2.5 GHz                     3 GHz
System p         2.3 GHz                     3 GHz
SPARC            2.5 GHz                     3 GHz

Processor quantity

The following table lists the minimum processor quantity that is required for a secondary storage server, depending on deployment size.

Processor quantity
 
Deployment size         Number of processors

Small                   2
Large                   4
Enterprise              4

Memory size

The following table lists the minimum memory that is required for a secondary storage server, depending on deployment size.

Memory size
 
Deployment size         Minimum memory

Small                   6 GB
Large                   8 GB
Enterprise              8 GB, or more

Disk space

A minimum of 50 GB is needed in addition to what is required for the Tivoli Application Dependency Discovery Manager product installation. This additional disk space is used to store items such as DLA books, additional logging, and tracing information.

Discovery server

The hardware specifications for the discovery server depend on the platform and deployment size.

Processor speed

The following table lists the minimum processor speed that is required for a discovery server, depending on the platform and deployment size.

Processor speed
 
                 Minimum processor speed     Minimum processor speed for
Platform         for small deployments       large and enterprise deployments

Intel            2.5 GHz                     3 GHz
System p         2.3 GHz                     3 GHz
SPARC            2.5 GHz                     3 GHz

Processor quantity

The following table lists the minimum processor quantity that is required for a discovery server, depending on deployment size.

Processor quantity
 
Deployment size         Number of processors

Small                   2
Large                   4
Enterprise              4

Memory size

The following table lists the minimum memory that is required for a discovery server, depending on deployment size.

Memory size
 
Deployment size         Minimum memory

Small                   4 GB
Large                   8 GB
Enterprise              8 GB, or more

Disk space

A minimum of 50 GB is needed in addition to what is required for the Tivoli Application Dependency Discovery Manager product installation. This additional disk space is used to store items such as DLA books, additional logging, and tracing information.

Database server

The hardware specifications for the database server depend on the platform and deployment size.

Processor speed

The following table lists the minimum processor speed that is required for a database server, depending on the platform and deployment size.

Processor speed
 
                 Minimum processor speed     Minimum processor speed for
Platform         for small deployments       large and enterprise deployments

Intel            2.5 GHz                     3 GHz
System p         2.3 GHz                     3 GHz
SPARC            2.5 GHz                     3 GHz

Processor quantity

The following table lists the minimum processor quantity that is required for a database server, depending on deployment size.

Processor quantity
 
Deployment size         Number of processors

Small                   2
Large                   4
Enterprise              4

Memory size

The following table lists the minimum memory that is required for a database server, depending on deployment size.

Memory size
 
Deployment size         Minimum memory

Small                   4 GB
Large                   8 GB
Enterprise              8 GB, or more
                        Add 2 GB of memory for each additional
                        20,000 server equivalents over 20,000

Disk space

The following components require database disk space:

Disk space and disk drive requirements for a database server are not a function of only disk capacity. The following table lists some general guidance about disk drive layout on the database server.

Number of disk drives or disk arms
 
                    Number of disk drives (RAID) or disk arms
Deployment size     (SAN) required for the TADDM database tables

                    Minimum                Recommended
                    
Small               2                      3 or more
Large               6                      7 or more
Enterprise          8                      9 or more

Place database logs on separate disk drives (RAID) or disk arms (SAN) from the Tivoli Application Dependency Discovery Manager database tables. Database logs are required for large and enterprise deployments.

Initial amount of disk space required for Tivoli Application Dependency Discovery Manager database

To estimate the initial amount of disk space that is required for your Tivoli Application Dependency Discovery Manager database implementation, complete the following steps. These estimates are based on Level 3 discovery data. Depending on the breadth and depth of data in your environment, the disk space requirements can change.

  1. Use the ci_no variable to represent the number of CIs.
  2. Use the se_no variable to represent the number of server equivalents.
  3. Use the ci_rds variable to represent the amount of raw disk space for CIs without any additional disk space for growth. Allow 4,000 bytes per CI.
    ci_rds = ci_no x 4,000
  4. Use the se_rds variable to represent the amount of raw disk space for server equivalents without any additional disk space for growth. A server equivalent consists of approximately 1,000 CIs. Allow 400,000 bytes per server equivalent.
    se_rds = se_no x 4,000,000
  5. Use the tds variable to represent the total disk space, including some additional disk space for growth. Use one of the following formulas:
    tds = ci_rds x 1.75
    tds = se_rds x 1.75

    This calculation includes additional disk space for temporary space and more.

  6. Use the chs variable to represent the change history disk space. The change history disk space is the amount of space by which the database grows weekly, over and above the initial disk allocation, depending on the frequency of discovery.
    chs = tds x 1.1

    This calculation allows for an increase of 10%.

The space requirements increase if additional data is discovered or loaded or if you use the Tivoli Application Dependency Discovery Manager version management feature. The following example of a disk space calculation, based on CIs, is for a large deployment:

  1. ci_no = 10,000,000
  2. ci_rds = ci_no x 4,000 = 40,600,000,000
  3. tds = ci_rds x 1.75 = 70,800,000,000
  4. chs = tds x 1.1 = 77,000,000,000

The following example of a disk space calculation, based on SEs, is for a large deployment:

  1. se_no = 10,000
  2. se_rds = se_no x 4,000,000 = 40,000,000,000
  3. tds = se_rds x 1.75 = 70,800,000,000
  4. chs = tds x 1.1 = 77,000,000,000

Windows gateways

You can configure the Windows gateways in your Tivoli Application Dependency Discovery Manager environment. Sufficient capacity for any Windows gateway server is an important component in the overall configuration of your Tivoli Application Dependency Discovery Manager discovery environment. Windows gateway processing is processor intensive and can become a bottleneck to overall discovery throughput when sufficient capacity is not available. The following guidelines can be used to configure your Windows gateways:

Typically, users have 70% to 80% of their total distributed servers running the Windows operating system. Using this information, you can determine the number of Windows gateways needed, depending on the deployment size.

These categories are based on the total number of Windows servers being discovered, not the total number of servers in the environment.

You might have to add more gateways if you are not meeting your discovery throughput requirements.

Required software

All Windows gateways must be running a supported version of Bitvise WinSSHD, or Cygwin SSH daemon, or Remotely Anywhere.

Supported versions:

Note: Restriction for Windows Server 2012 is that only Bitvise 5.59, or later is supported. Cygwin and Remotely Anywhere are not supported.

For more information about availability, installation, and configuration of the above software, see Configuring for discovery of Windows systems in the product documentation.

Running Windows gateways on virtual machines

You can run Windows gateways on virtual machines.

The guidelines in the previous section are based on dedicated physical resources. For example, an enterprise-sized deployment requiring four gateways can use one of the following configurations:

When using virtual machines for Windows gateways, any monitoring of the gateways for capacity must be done on the physical server. Performance information you see on the virtual machine is not reliable or accurate.

Software requirements

Each Tivoli Application Dependency Discovery Manager server must be running a supported operating system and Java runtime environment (JRE). These servers might include domain servers, discovery servers, storage servers, synchronization servers, anchors, and Windows gateways.

Important: Be sure to read the following important information before installing Tivoli Application Dependency Discovery Manager server:

The following table provides details about operating systems that are supported for Tivoli Application Dependency Discovery Manager servers. Operating system requirements for anchor servers are the same as the requirements for Tivoli Application Dependency Discovery Manager servers. Operating system requirements for gateway servers are the same as Windows operating system requirements for Tivoli Application Dependency Discovery Manager servers.

Note: For the most current information about supported operating systems, refer to the IBM software product compatibility reports at

http://publib.boulder.ibm.com/infocenter/prodguid/v1r0/clarity/index.html
Supported operating systems for Tivoli Application Dependency Discovery
Manager
 
Operating system and
supported release             Support details

AIX V6.1                      Only 64-bit AIX is supported; Technology
                              Level 5 is required.

AIX V7.1                      Only 64-bit AIX is supported; Technology
                              Level 1, Service Pack 2, or later is
                              required.

Red Hat Enterprise Linux 5    Update 7 is required.
x86
                              The libXp-1.0.0-8.i386.rpm package
Red Hat Enterprise Linux 5    must be installed. This package is
x86_64                        available from the Server directory
                              on disk 2 of the Red Hat Enterprise
Red Hat Enterprise Linux 5    Linux 5 distribution media.
for System z
                              On 64-bit Linux systems, the libstdc++.so.5
                              library is required.
 
                              The Security-Enhanced Linux (SELinux)
                              security system must be disabled.
                              To disable SELinux specify SELINUX=disabled
                              in the /etc/sysconfig/selinuxconfiguration
                              file. Restart your system after you modify
                              the file.

Red Hat Enterprise Linux      Update 1 is required.
6 x86
 
Red Hat Enterprise Linux 6    The libXp-1.0.0-8.i386.rpm package
x86_64                        must be installed. This package is
                              available from the Server directory
Red Hat Enterprise Linux 6    on disk 2 of the Red Hat Enterprise
for System z                  Linux 6 distribution media.
 
                              You must install the libXft.so.2
                              library, because it is not installed by
                              default on 64-bit Linux systems.
 
                              On 64-bit Linux systems, the
                              libstdc++.so.5 library is required.
 
                              The Security-Enhanced Linux (SELinux)
                              security system must be disabled.
                              To disable SELinux specify SELINUX=
                              disabled in the /etc/sysconfig/selinux
                              configuration file. Restart your system
                              after you modify the file.
Supported operating systems for Tivoli Application Dependency Discovery
Manager
 
Operating system and
supported release             Support details
 
Solaris 10 SPARC

Solaris 11 SPARC

SUSE Linux Enterprise Server  Service Pack 4 is required.
10 x86
                              On 64-bit Linux systems, the
SUSE Linux Enterprise Server  libstdc++.so.5 library is required.
10 x86_64
 
SUSE Linux Enterprise Server
10 for System z

SUSE Linux Enterprise Server   Service Pack 1 is required.
11 x86
                               On 64-bit Linux systems, the
SUSE Linux Enterprise Server   libstdc++.so.5 library is required.
11 x86_64
 
SUSE Linux Enterprise Server
11 for System z

Microsoft Windows Server 2008   Service Pack 2 is required.
Standard x86 Edition,
Enterprise x86 Edition
 
Microsoft Windows Server 2008
Standard x86-64 Edition,
Enterprise x86-64 Edition

Microsoft Windows Server 2008   Service Pack 1 is required.
R2 Standard x86 Edition,
Enterprise x86 Edition
 
Microsoft Windows Server 2008
R2 Standard x86-64 Edition,
Enterprise x86-64 Edition

Microsoft Windows Server 2012

Database software requirements

Each Tivoli Application Dependency Discovery Manager domain database server must be running a supported relational database.

For testing or demonstration purposes, you can install Tivoli Application Dependency Discovery Manager database on the same system as the domain server, synchronization server, or primary storage server. For a streaming server deployment, you must install the database before installing Tivoli Application Dependency Discovery Manager server. For a domain server deployment or synchronization server deployment, the installer can optionally install a local IBM DB2 database as part of Tivoli Application Dependency Discovery Manager installation process or can create the required tables using an existing local IBM DB2 installation. (To use a local Oracle database, you must install the database before installing Tivoli Application Dependency Discovery Manager server.)

In a production environment, you must install a supported database on a separate system before installing the Tivoli Application Dependency Discovery Manager server. Any of the following database software can support a Tivoli Application Dependency Discovery Manager database:

Supported software for Tivoli Application Dependency Discovery Manager
database server
 
Supported database            Support details

IBM DB2 for z/OS® 9.1
 
IBM DB2 for z/OS 10.1

IBM DB2 9.5                   Fix Pack 5, or later required

IBM DB2 9.7                   Fix Pack 3, or later required

IBM DB2 9.8                   Fix Pack 4, or later required

IBM DB2 10.1

Oracle 11g                   The JDBC driver file ojdbc5.jar is
                             required.

Note: For the most current information about supported operating systems, refer to the IBM software product compatibility reports at

http://publib.boulder.ibm.com/infocenter/prodguid/v1r0/clarity/index.html

For optimal performance, install the following database components on separate physical devices or disk arms:

If you are using IBM DB2 on a Linux system, and you plan to create the Tivoli Application Dependency Discovery Manager database and tables during the installation process, make sure the SHMMAX and SHMALL shared memory kernel parameters meet the required minimum values before you install Tivoli Application Dependency Discovery Manager. For more information, refer to the IBM DB2 documentation at

http://publib.boulder.ibm.com/infocenter/db2luw/v9r5/index.jsp

For information about configuring, monitoring, and tuning your database, see the Relational Database Design and Performance Tuning for IBM DB2 Database Servers white paper that at

http://www.ibm.com/software/brandcatalog/ismlibrary/

Many of the concepts in the white paper are applicable to the Oracle database manager.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

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Read about the Electronic Support portfolio of tools

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Access the IBM Support Portal

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Access the online Service Request tool

http://ibm.com/support/servicerequest

Planning information

Direct customer support

For technical support or assistance, contact your IBM representative or visit

http://www.ibm.com/support
Packaging

Tivoli Application Dependency Discovery Manager is distributed with:

Security, auditability, and control

Tivoli Application Dependency Discovery Manager V7.2.2 uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Licensing metric definitions and pricing examples
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Licensing metric definitions

IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach, whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with IBM Tivoli's monitoring product ( IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered, as needed, without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

IBM Tivoli Enhanced Value-Based Pricing terminology definitions related to Tivoli Application Dependency Discovery Manager

Client device or client

Client device is a unit of measure by which the program can be licensed. A client device is a computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from another computer system that is typically referred to as a server or is otherwise managed by the server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to appliances, automated teller machines, cash registers, disk drive, desktop computers, kiosks, notebook computers, personal digital assistant, point-of-sale terminals, tape drive, and technical workstations. Licensee must obtain entitlements for every client device which runs, which uses services provided by, is managed by, or otherwise accesses the program and every other computer or server where the program is installed.

Install

Install is a unit of measure by which the program can be licensed. An install is an installed copy or instance of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program.

Resource Value Unit (RVU)

RVU is a unit of measure by which the program can be licensed. RVU Proofs of Entitlement (PoES) are based on the number of units of a specific resource used or managed by the program. Licensee must obtain sufficient entitlements for the number of RVUs required for licensee's environment for the specific resources as specified in the tables below. RVU entitlements are specific to the program and the type of resource and may not be exchanged, interchanged, or aggregated with RVU entitlements of another program or resource. The RVU tables are shown for each applicable product example below.

Server

Server is a unit of measure by which the program can be licensed. A server is a physical computer that is comprised of processing units, memory, and input/output capabilities and that executes requested procedures, commands, or applications for one or more users or client devices. Where racks, blade enclosures, or other similar equipment is being deployed, each separable physical device (for example, a blade or a rack-mounted device) that has the required components is considered itself a separate server. For the purpose of server-based licensing, licensee must obtain entitlements for each server which is made available to the program, regardless of the number of processor cores or partitions in the server or the number of copies of the program on the server.

MSU

MSUs are defined as one million Central Processing Unit (CPU) service units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390® or System z software runs. MSU values are determined by the hardware vendor, IBM , or Software Compatible Vendors (SCVs).

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other licenses or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location. As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data, or other resources (for example, active linking with another machine, program, database or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switchover between programs, databases, or other resources to occur.

IBM Tivoli Application Dependency Discovery Manager V7.2.2

IBM Tivoli Application Dependency Discovery Manager is priced per install and per Resource Value Units for managed devices.

Cumulative entitlements

Install and RVU entitlements are not alternative means for licensing the program. Licensee must obtain sufficient Install entitlements to cover the relevant servers where the program is installed as well as the appropriate number of RVU entitlements for the Servers managed by the program and the MSUs of the Servers where the z/OS data managed by the program resides.

Components used for establishing required install entitlements

When determining the number of entitlements required for licensee's installation or use of the program, the installation or use of only the following program components are taken into consideration. In other words, licensee may install and use program components other than those listed below, under the license terms, but only the listed components are used to determine the number of entitlements required for the program.

Definitions

Tivoli Application Dependency Discovery Manager server - A generic term that can represent any of the following terms.

RVU licensing for Tivoli Application Dependency Discovery Manager

The resource for the purpose of RVU licensing is a Server or 100 client devices managed by the program. A Server is a physical computer that is comprised of processing units, memory, and input/output capabilities and that executes requested procedures, commands, or applications for one or more users or client devices. Where racks, blade enclosures, or other similar equipment is being employed, each separable physical device (for example, a blade or a rack-mounted device) that has the required components is considered itself a separate server. A client device is a single user computing device, communications device, special purpose sensor or telemetry device that requests the execution of or receives for execution a set of commands, procedures, or applications from or provides data to another computer system that is typically referred to as a server or is otherwise managed by the server. A client device may have some processing capability or be programmable to allow a user to do work.

RVU licensing for Tivoli Application Dependency Discovery Manager for z/OS data

The resource for the purpose of RVU licensing is a Million Service Units (MSUs). MSUs are defined as one million Central Processing Unit (CPU) service units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390 or System z software runs. MSU values are determined by the hardware vendor, IBM , or Software Compatible Vendors (SCVs). For MSU capacity by vendor and machine, refer to

http://www.ibm.com/systems/z/resources/swprice/reference/exhibits/hardware.html

The RVU entitlements for the managed devices are dependent on the number of unique devices managed by Tivoli Application Dependency Discovery Manager functions. The number of Resource Value Units required per scaled volume tier is defined below.

                                                    Resource
Usage       Minimum   Maximum    Minimum  Maximum   value units per
level       devices   devices    MSUs     MSUs      device or
cumulative  servers   servers    *        *         MSU
 
1                 1       100          1      100   20
2               101       500        101      500   18
3               501     1,000        501    1,000    8
4             1,001    10,000      1,001   10,000    4
5            10,001    25,000     10,001   25,000    2
6            25,001               25,001             1

* Used for System z , when ordering one of the part numbers for z/OS data.

When licensing client devices, use the following conversion:

The Resource Value Units (RVUs) for servers, clients, and MSUs are calculated independently, using the same scaled volume tiers.

Pricing examples

Install examples:

Streaming server deployment:

Scenario 1

A customer wishes to purchase Tivoli Application Dependency Discovery Manager to manage an environment of 10,000 distributed servers and 150 clients. The recommended architecture includes one primary storage server and at least one discovery server. The customer must obtain one install license for the primary storage server, plus RVU entitlements for the managed servers, and client devices as follows.

Install license required: 1

Devices               Quantity in
managed               customer environment
 
Servers               10,000
Clients               150

Resource Value Unit calculation for 10,000 servers

                         Value Units        Resource
Servers                  per server         Value Units
 
Tier 1 = 100             20                  2,000
Tier 2 = 400             18                  7,200
Tier 3 = 500              8                  4,000
Tier 4 = 9000             4                 36,000
Total  = 10,000                             49,200

Resource Value Unit calculation for 150 clients (round up to the nearest hundred = 200)

Clients                        Resource Value      Resource
(100 clients = 1 server)       Units per server    Value Units
 
Tier 1 = 2                     20                  40
Total  = 2                                         40

In this example, the customer must license 1 install and 49,240 Distributed Resource Value Units (49,200 for servers plus 40 for clients).

Scenario 2

A customer wishes to purchase Tivoli Application Dependency Discovery Manager to manage an environment of 10,000 servers and 20,000 MSUs. The recommended architecture includes one primary storage server and at least one discovery server.

Install license required: 1

The customer must also obtain RVU entitlements for the managed servers and MSUs indicated below.

                          Quantity in
Devices                   customer
managed                   environment
 
Servers                   10,000
MSUs                      20,000

Resource Value Unit calculation for 10,000 servers

                         Value Units        Resource
Servers                  per server         Value Units
 
Tier 1 = 100             20                  2,000
Tier 2 = 400             18                  7,200
Tier 3 = 500              8                  4,000
Tier 4 = 9000             4                 36,000
Total  = 10,000                             49,200

Resource Value Unit calculation for 20,000 MSUs

                         Resource Value       Resource
MSUs                     Units per MSU        Value Units
 
Tier 1 = 100             20                    2,000
Tier 2 = 400             18                    7,200
Tier 3 = 500              8                    4,000
Tier 4 = 9,000            4                   36,000
Tier 5 = 10,000           2                   20,000
Total  = 20,000                               69,200

In this example, the customer must license 1 install, 118,400 Resource Value Units (49,200 for servers plus 69,200 for MSUs).

Scenario 3

A customer wishes to purchase Tivoli Application Dependency Discovery Manager to manage an environment of 5,000 servers.

The customer has two different lines of business and wishes to manage the supporting infrastructure for each, entirely separate from one another. Each line of business has the managed environment of 2,500 servers.

The customer must obtain two install licenses (to entitle a separate primary storage server for each of the two distinct lines of business). Discovery servers may also be required for each distinct business. This depends on the size, complexity, and depth of information to be managed. After the primary storage server entitlements, any discovery servers needed can be deployed at no charge.

The customer owns their respective 5,000 servers that they wish to manage for their distinct lines of business. They must both obtain Resource Value Unit entitlements for the managed servers as show below.

                           Quantity in
Devices                    customer
managed                    environment
 
Servers                    5,000

Resource Value Unit calculation for 5,000 servers

                     Resource Value       Resource
Servers              Units per server     Value Units
 
Tier 1 = 10          20                    2,000
Tier 2 = 400         18                    7,200
Tier 3 = 500          8                    4,000
Tier 4 = 4,000        4                   16,000
Total  = 5,000                            29,200

In this example, the customers must obtain 2 install licenses and 29,200 Resource Value Unit licenses.

Scenario 4

A customer is currently entitled for a Tivoli Application Dependency Discovery Manager install license and Resource Value Units for 200 servers (3,800 Value Units). The customer has purchased additional hardware and now wishes to add entitlement for 150 more servers, and also 375 client devices in their managed environment. The customer must obtain RVU entitlements for the additional servers, and new clients as shown below.

           Current            Additional         Revised
Quantity   quantity in        quantity in        quantity in
devices    customer           customer           customer
managed    environment        environment        environment
 
Servers    200                150                350
Clients      0                375                375

Resource Value Unit calculation for 150 additional servers

                    Resource Value         Resource
New servers         Units per server       Value Unit
 
Tier 2 = 150        18                     2,700
Total  = 150                               2,700

The customer was already entitled to 3,800 RVUs for servers originally calculated using Tier 1 (100 servers x 20 RVUs) and Tier 2 (100 servers x 18 RVUs) in the tiered volume scale. Therefore, the additional RVUs for the new 150 servers are calculated starting at the Tier 2 level. This allows the customer the additive benefit of volume scaling for the RVUs already purchased for servers.

Resource Value Unit calculation for 375 new clients (round up to the nearest hundred = 400)

Clients                    Resource Value       Resource
(100 clients = 1 server)   Units per server     Value Units
 
Tier 1 = 4                 20                   80
Total  = 4                                      80

In this example, the customer must license 2,780 Value Units (2,700 for servers and 80 for clients).

Scenario 5

Domain server deployment:

A customer wishes to purchase Tivoli Application Dependency Discovery Manager to manage an environment of 550 distributed servers and 150 clients, all being discovered with a single discovery server, and managed by a single domain server. The customer must obtain one install license for the domain server, plus RVU entitlements for the managed servers and client devices as follows.

Install license required: 1

1 domain server => 1 install license

 
Devices               Quantity in managed customer environment
 
Servers               550
Clients               150

Resource Value Unit calculation for 550 servers:

                         Resource Value        Resource
Servers                  Units per server      Value Units
 
Tier 1 = 100             20                    2,000
Tier 2 = 400             18                    7,200
Tier 3 = 50               8                      400
Total  = 550                                   9,600

Resource Value Unit calculation for 150 clients (round up to the nearest hundred = 200)

Clients                        Resource Value      Resource
(100 clients = 1 server)       Units per server    Value Units
 
Tier 1 = 2                     20                  40
Total  = 2                                         40

In this example, the customer must license 1 install and 9,640 Distributed Resource Value Units (9,600 for servers plus 40 for clients).



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Ordering information
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This product is only available via Passport Advantage . It is not available as shrinkwrap.

IBM Tivoli Application Dependency Discovery Manager
Product group: Tivoli IT Service Management
Product identifier description: 5724-N55
Product category: Tivoli Change and Config Mgt Database

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

 
Media pack description                                Part number

IBM Tivoli Application Dependency Discovery Manager   BJ13CML
V7.2.2 Media Pack MP ML

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage

Passport Advantage allows you to have a common anniversary date Software Subscription and Support (SW S&S) renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of SW S&S. SW S&S in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all SW S&S will renew at the the common anniversary date for twelve full months of SW S&S.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Support Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Subscription and Support (Software Maintenance).

For ordering information, refer to Software Announcement 211-159, dated April 12, 2011 .

To order a media pack for Passport Advantage , specify the part number in the desired quantity from the following table:

 
Media pack description                               Part number

IBM Tivoli Application Dependency Discovery Manager  BJ13CML
V7.2.2 Media Pack MP ML

Tivoli Application Dependency Discovery Manager is also available, via web download, from Passport Advantage .



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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information form number

L-RADK-94QCYS

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM , including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Other terms
Volume orders (IVO)

No

IBM International Passport Advantage Agreement
Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express® . Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
IBM Operational Support Services - SoftwareXcel

No

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent . In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .

More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, customers can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Information on charges is available at

http://www.ibm.com/support

In the Electronic tools category, select the option for Purchase/upgrade tools.

Passport Advantage

For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

Authorization to resell IBM software products is achieved at the Reseller Authorization Group level. You must be authorized in the Tivoli Service Process Automation group to sell these products. To register an opportunity for this product in the Global Partner Portal, you may use Product Family - Software: Tivoli Service Process Automation.



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To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

 
Phone:     800-IBM-CALL (426-2255)
Fax:       800-2IBM-FAX (242-6329)
 
 
For IBM representative: callserv@ca.ibm.com
 

 For IBM Business Partner: pwswna@us.ibm.com
 
Mail:      IBM Teleweb Customer Support
           ibm.com® Sales Execution Center, Americas North
           3500 Steeles Ave. East, Tower 3/4
           Markham, Ontario
           Canada  L3R 2Z1
 
Reference: YE001
 

The Americas Call Centers, IBM's national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

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HACMP and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Tivoli, System z, AIX, zEnterprise, BladeCenter, Power, WebSphere, DB2, Passport Advantage, System p, z/OS, S/390, Express and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

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UNIX is a registered trademark of The Open Group in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

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IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

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