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IBM Enterprise Marketing Management V9.0 focuses on real-time analytics and decision making, privacy-sensitive data collection, and suite usability and performance

IBM United States Software Announcement 213-008
January 15, 2013


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number  Order now Order now


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At a glance
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This release of the IBM® Enterprise Marketing Management suite delivers important enhancements in four key areas:



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Overview
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The Enterprise Marketing Management suite is designed to improve the end-to-end marketing process across communications channels, media, and customer touch points, and across marketing decisions, including pricing, promotion, and product mix. This release delivers significant enhancements to help marketers create compelling experiences and engage customers in truly cross-channel dialogs.

More powerful real-time, decision-making capabilities in recognition of the growing importance of turning live interactions with a customer into a marketing opportunity.

More privacy-sensitive collection and sharing of digital behavior data to help marketers balance the importance of collecting and using this data with the increasing complexity of privacy concerns around the world.

Improved user interface because the speed of today's marketing environment requires users of IBM Enterprise Marketing Management products to be able to get their work done in the most comfortable and efficient manner.

Greater ability to analyze marketing results to guide future marketing efforts based on the understanding by IBM that today's marketers are operating in an era of greater accountability than ever before.

IMPORTANT: Throughout this announcement, references to Business Partners apply to the IBM Enterprise Marketing Management on-premises products and to the IBM Marketing Operations OnDemand on demand product. Other on demand products are not available to Business Partners.

For ordering, contact your IBM representative or an IBM Business Partner. For more information contact the Americas Call Centers at 800-IBM-CALL (426-2255). Reference: YE001



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Key prerequisites
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IBM Enterprise Marketing Management on-premise products run on a variety of operating systems. IBM Enterprise Marketing Management on demand products require an Internet connection and browser. For information on where to find specific operating environment details, refer to the Technical information section.

The following products require IBM Campaign V9.0:

The following products require IBM Marketing Operations V9.0:

IBM Leads Sales Force Automation V9.0 requires IBM Leads V9.0.



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Planned availability date
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Description
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More powerful, real-time decision making capabilities

Easier and more privacy-sensitive collection and sharing of digital behavior data

Improved user interface

Greater ability to analyze marketing results to guide future marketing efforts

Renaming of IBM Enterprise Marketing Management offerings

IBM Enterprise Markeing Management offerings are in the process of being renamed. Below are the offerings renamed effective with this announcement.

Product       Name as of
identifier    January 15, 2013            Previous name 
5725-D21      IBM PredictiveInsight       IBM Unica PredictiveInsight 
5725-D22      IBM Campaign                IBM Unica Campaign
5725-D22      IBM Contact Optimization    IBM Unica Optimize
5725-D22      IBM Distributed Marketing   IBM Unica Distributed Marketing
5725-D22      IBM Interact                IBM Unica Interact 
5725-D23      IBM Leads                   IBM Unica Leads 
5725-D24      IBM Marketing Operations    IBM Unica Marketing Operations
5725-E28      IBM eMessage                IBM Unica eMessage 
5725-E35      IBM Digital Analytics       IBM Coremetrics Web Analytics
5725-E35      IBM AdTarget                IBM Coremetrics AdTarget
5725-E35      IBM Digital Analytics       IBM Coremetrics Explore
               Explore
5725-E35      IBM Digital Analytics       IBM Coremetrics Impression Attribution
               Impression Attribution                      
5725-E35      IBM Digital Analytics       IBM Coremetrics Lifecycle
               Lifecycle
5725-E35      IBM Digital Analytics       IBM Coremetrics Multichannel Analytics
               Multichannel               
5725-E35      IBM Digital Analytics for   IBM Coremetrics Social Analytics
               Social Media               
5725-E35      IBM LIVEmail                IBM Coremetrics LIVEmail
5725-E35      IBM Product Recommendations IBM Coremetrics Intelligent Offer                          
5725-E35      IBM Search Marketing        IBM Coremetrics Search Marketing Analytics 
5725-E42      IBM eMail Optimization      IBM Unica eMail Optimization 
5725-E44      IBM Marketing Operations    IBM Unica Marketing Operations OnDemand
               OnDemand                   
5725-E54      IBM Marketing Operations    IBM Unica Remotely Delivered Services
               OnDemand Services 
5725-F67      IBM AdTarget Data Feed      IBM Coremetrics AdTarget Data Feed
               for Partners                for Partners

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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Enterprise Marketing Management is positioned within the larger Smarter Commerce™ solution set to help businesses respond to the age of the "empowered customer." The Enterprise Marketing Management suite is designed to improve the end-to-end marketing process across communications channels, media, and customer touch points and across marketing decisions, including pricing, promotion, and product mix.



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Reference information
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For information on earlier releases of Enterprise Marketing Management suite products, refer to Software Announcement 212-123, dated May 15, 2012, and Software Announcement 212-226, dated June 19, 2012.



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Program number
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Program             Program
number      VRM     name

5725-D21    9.0.0   IBM PredictiveInsight
5725-D22    9.0.0   IBM Campaign
5725-D23    9.0.0   IBM Leads
5725-D24    9.0.0   IBM Marketing Operations
5725-E28    SaaS    IBM eMessage
5725-E35    SaaS    IBM Digital Analytics
5725-E42    SaaS    IBM Email Optimization
5725-E44    SaaS    IBM Marketing Operations OnDemand
5725-F54    SaaS    IBM Marketing Operations OnDemand Services
5725-F67    SaaS    IBM AdTarget Data Feed for Partners
5725-I03    SaaS    IBM Marketing Center


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Education support
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The IBM Software Training team offers a portfolio of education services to help customers and IBM Business Partners successfully deploy and use the IBM Enterprise Marketing Management suite. By building organizational skills and accelerating solution adoption, education plays a key role in ensuring that customers can receive the maximum benefit from their investment.

The IBM curriculum provides a unique training value built on exclusive product knowledge direct from IBM developers cemented with expert instructors and flexible time and cost saving training options. The IBM Software Training team works closely with product developers and services organizations to ensure that the courses we offer provide the most up-to-the-minute technical and product information.

IBM courses place an emphasis on the advanced knowledge and insight that only these sources can provide. IBM draws from a deep pool of technical experience in the development of our courses and passes that knowledge on to our students.

IBM Software Training provides training for the IBM software portfolio that spans the spectrum of skill requirements from introductory product overviews to advanced technical instruction. Learning imparted through course ware is bolstered with hands-on exercises that allow students to practice on fully-functional versions of the software.

To accommodate any logistical challenges associated with education, IBM offers customers with their choice in the way they would like training delivered:

To see the entire portfolio of IBM Enterprise Markeing Management courses, along with descriptions, locations, and availability dates, visit the following website and select your country under the appropriate solution heading.

http://www-304.ibm.com/jct03001c/services/learning/ites.wss/zz/en?pageType=page&c=W2954 30C12632K12


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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Product information is available through individual product user interfaces. Additionally:



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Technical information
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Specified operating environment

Hardware requirements

For the most current hardware requirements for the IBM Enterprise Marketing Management suite, visit

http://www.ibm.com/support/entry/portal/
Software requirements

IBM Enterprise Marketing Management product prerequisites are explained in the Key prerequisites section. For the most current software requirements for the IBM Enterprise Marketing Management suite, visit

http://www.ibm.com/support/entry/portal/

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Packaging

The on-premises products detailed in this announcement will be available in both ESD and packaged formats.

Physical media are delivered on DVDs.

                                           Product      Part
Media pack description                     identifier   number
 
IBM PredictiveInsight for Multiplatforms   5725-D21     BN01MEN
    Version 9.0 English DVD Media Pack
IBM Campaign for Multiplatforms Version    5725-D22     BN02DML
    9.0 Multilingual DVD Media Pack  
IBM Distributed Marketing for Multi-       5725-D22     BN02EML
    platforms Version 9.0 Multilingual
    DVD Media Pack
IBM Contact Optimization for Multi-        5725-D22     BN02FML
    platforms Version 9.0 Multilingual
    DVD Media Pack
IBM Interact for Multiplatforms Version    5725-D22     BN02GML
    9.0 Multilingual DVD Media Pack
IBM Leads for Multiplatforms Version 9.0   5725-D23     BN02HML
    Multilingual DVD Media Pack
IBM Marketing Operations for Multi-        5725-D24     BN02IML
    platforms Version 9.0 Multilingual
    DVD Media Pack
 

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

IBM Enterprise Marketing Management on-premises products use the security and auditability features of the host operating system.

IBM Enterprise Marketing Management on demand products provide the security and auditability features required for remotely accessible software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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This product is only available via Passport Advantage . It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

For more information about IBM Software Value Plus, visit

https://www.ibm.com/partnerworld/wps/servlet/ContentHandler/svp_authorized_portfolio

To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, contact your IBM representative.

Charge metric

The following charge metrics apply to the new offerings introduced in this announcement:

Program name                Charge metric
 
IBM Campaign                Install
 
IBM Leads                   Authorized User
                            Install
 
IBM eMessage                Engagement
 
IBM Digital Analytics       Million Server Calls
 
IBM Marketing Center        Engagement 

Authorized User

Authorized User is a unit of measure by which the program can be licensed. An Authorized User is a unique person who is given access to the program. The program may be installed on any number of computers or servers and each Authorized User may have simultaneous access to any number of instances of the program at one time. Licensee must obtain separate, dedicated entitlements for each Authorized User accessing the program in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means. An entitlement for an Authorized User is unique to that Authorized User and may not be shared, nor may it be reassigned other than for the permanent transfer of the Authorized User entitlement to another person.

Note: Some programs may be licensed where devices are considered users. In that case, the following applies: Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the program or that is otherwise managed by the program is considered a separate user of the program and requires an entitlement as if that device were a person.

Engagement

Engagement is a unit of measure by which the services can be obtained. An Engagement consists of professional and/or training services including but not limited to a training event, business analysis, or a deliverable-based services event. Sufficient entitlements must be obtained to cover each Engagement.

Million Server Calls

Million Server Calls (MSCs) is a unit of measure by which the IBM SaaS can be obtained. MSCs are one (1) million Server Calls. A Server Call is data passed to and processed by IBM SaaS as a result of a tagged event, initiated by a tracked visitor for one Client ID. A Server Call processed by different Client IDs will be counted as a unique Server Call for each unique Client ID. A Client ID separates and/or controls access rights to data in the IBM SaaS which may encompass processed data from one or more Customer websites. Sufficient entitlements must be obtained to cover the number of Million Server Calls used during the measurement period specified in a Proof of Entitlement (PoE) or Transaction Document.

Install

Install is a unit of measure by which the program can be licensed. An Install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each Install of the program.

Passport Advantage

IBM Campaign (5725-D22)

                                                          Part
Program name and description                              number

IBM Distributed Marketing for Non-Production              D0V66LL
 Environment Install Initial Fixed Term License
 + SW Subscription & Support 12 Months
IBM Distributed Marketing for Non-Production              E0F4WLL
 Environment Install Subsequent Fixed Term License
 + SW Subscription & Support 12 Months 

IBM Leads (5725-D23)

IBM Leads for Non-Production Environment Install          D0V64LL
 Initial Fixed Term License + SW Subscription &
 Support 12 Months
IBM Leads for Non-Production Environment Install          E0F4ULL
 Subsequent Fixed Term License + SW Subscription
 & Support 12 Months 
IBM Leads Salesforce Automation Authorized User           D0V6FLL
 License + SW Subscription and Support 12 Months
IBM Leads Salesforce Automation Authorized User           D0V6GLL
 SW Subscription & Support Reinstatement 12 Months
IBM Leads Salesforce Automation Authorized User           E0F51LL
 Annual SW Subscription & Support Renewal 12 Months
 

IBM eMessage (5725-D28)

IBM eMessage Onboarding Package per Engagement            D0WKQLL
 Remotely Delivered Service
IBM eMessage Delivery Service per Engagement              D0WKRLL
 Remotely Delivered Service
IBM eMessage Content Service per Engagement               D0WKSLL
 Remotely Delivered Service
IBM eMessage Best Practices Service per Engagement        D0WKTLL
 Remotely Delivered Service
IBM eMessage Custom Email Service per Engagement          D0WKVLL
 Remotely Delivered Service 

IBM Digital Analytics (5725-E35)

IBM Digital Analytics Explore 6400 Reports                D0WLCLL
 Annual Subscription with Support Million
 Server Calls per Month
IBM Digital Analytics Explore 6400 Reports                D0WLDLL
 Million Server Calls Daily Fee for Partial Month
IBM Digital Analytics Explore 6400 Reports                D0WLELL
 Million Server Calls Overage 
IBM Digital Analytics Lifecycle 400 Reports               D0WLFLL
 Annual Subscription with Support Million
 Server Calls per Month
IBM Digital Analytics Lifecycle 400 Reports               D0WLGLL
 Million Server Calls Daily Fee for Partial Month
IBM Digital Analytics Lifecycle 400 Reports               D0WLHLL
 Million Server Calls Overage 
IBM Digital Analytics Lifecycle 800 Reports               D0WLILL
 Annual Subscription with Support Million
 Server Calls per Month
IBM Digital Analytics Lifecycle 800 Reports               D0WLJLL
 Million Server Calls Daily Fee for Partial Month
IBM Digital Analytics Lifecycle 800 Reports               D0WLKLL
 Million Server Calls Overage 
IBM Digital Analytics Lifecycle 1600 Reports              D0WLLLL
 Annual Subscription with Support Million Server
 Calls per Month
IBM Digital Analytics Lifecycle 1600 Reports              D0WLMLL
 Million Server Calls Daily Fee for Partial Month
IBM Digital Analytics Lifecycle 1600 Reports              D0WLNLL
 Million Server Calls Overage 
IBM Digital Analytics Lifecycle 3200 Reports              D0WLPLL
 Annual Subscription with Support Million Server
 Calls per Month
IBM Digital Analytics Lifecycle 3200 Reports              D0WLQLL
 Million Server Calls Daily Fee for Partial Month
IBM Digital Analytics Lifecycle 3200 Reports              D0WLRLL
 Million Server Calls Overage 

IBM Marketing Center (5725-I03)

IBM Marketing Center Email Onboarding Package per         D0WN9LL
 Engagement Remotely Delivered Service
 

Product prerequisites apply

Passport Advantage customer: Media pack entitlement details

Media packs for the following on-premises products have been refreshed in this release and have new part numbers. Customers with active maintenance or subscription for these products are entitled to receive the refreshed media packs.

                                           Product      Part
Previous media pack description            identifier   number
 
IBM Unica PredictiveInsight v8.6           5725-D21     BN00EEN
    English Media Pack
IBM Unica Campaign v8.6                    5725-D22     BN00LML
    Multilingual Media Pack
IBM Unica Distributed Marketing v8.6       5725-D22     BN00PML
    Multilingual Media Pack
IBM Unica Interact v8.6                    5725-D22     BN00SML
    Multilingual Media Pack
IBM Unica Optimize v8.6                    5725-D22     BN00VML
    Multilingual Media Pack
IBM Unica Leads v8.6                       5725-D23     BN010ML
    Multilingual Media Pack
IBM Unica Marketing Operations v8.6        5725-D24     BN015ML
    Multilingual Media Pack 
 
                                           Product      Part
Refreshed media pack description           identifier   number
 
IBM PredictiveInsight for Multiplatforms   5725-D21     BN01MEN
    Version 9.0 English DVD Media Pack
IBM Campaign for Multiplatforms Version    5725-D22     BN02DML
    9.0 Multilingual DVD Media Pack
IBM Distributed Marketing for Multi-       5725-D22     BN02EML
    platforms Version 9.0 Multilingual
    DVD Media Pack
IBM Contact Optimization for Multi-        5725-D22     BN02FML
    platforms Version 9.0 Multilingual
    DVD Media Pack
IBM Interact for Multiplatforms Version    5725-D22     BN02GML
    9.0 Multilingual DVD Media Pack
IBM Leads for Multiplatforms Version 9.0   5725-D23     BN02HML
    Multilingual DVD Media Pack
IBM Marketing Operations for Multi-        5725-D24     BN02IML
    platforms Version 9.0 Multilingual
    DVD Media Pack 


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Terms and conditions
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Different terms and conditions apply to on-premises and on demand products.

Terms and conditions for on-premises products

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.

On-premises programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information form number

The programs' License Information is available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express® . Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



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Statement of good security practices
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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Prices
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Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative, authorized IBM Business Partner, or authorized IBM Business Partner for Software Value Plus, if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

For more financing information, visit

http://www.ibm.com/financing


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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.

IBM Software Value Plus

These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills and expertise provided by these Business Partners.

Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plus, visit

https://www.ibm.com/partnerworld/wps/servlet/ContentHandler/svp_authorized_portfolio
Trademarks

Smarter Commerce is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Unica, Coremetrics, Passport Advantage, Express and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/