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IBM Rational Test Workbench V8.0.1 delivers a smarter solution for quality through enhanced virtualized services, test automation, and integration capabilities

IBM United States Software Announcement 212-490
November 6, 2012


Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number  Order now Order now
Publications Publications


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At a glance
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The systems and applications that enable organizations to realize profitable business outcomes are increasingly complex. This has created unprecedented challenges around testing these complex, composite applications and managing the sensitivity and proliferation of test data that drive testing scenarios. These result in significant time, cost and maintenance burdens for organizations to realize a higher quality solution.

This release of Rational® Test Automation Solution delivers enhanced capabilities around service virtualization for WebSphere® MQ, Mobile and EDI, multiplatform continuous integration (CIz) testing including CICS® and IMS™ Support, automation support, and test data management integration. Building on the core capabilities, this release enables organizations to efficiently manage test data and address the challenges of testing highly integrated and complex systems.



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Overview
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Current® systems and applications that enable organizations to realize profitable business outcomes are increasingly complex. This creates unprecedented challenges around testing these complex, composite applications, and management of the sensitivity and proliferation of test data that drive testing scenarios. These result in significant time, cost, and maintenance burdens for organizations to realize a higher quality solution.

Rational Test Automation Solution V8.0.1, designed to help address the challenges of testing highly integrated and complex systems, builds on the core capabilities released in Version 8.0 (June 2012 release). It delivers an additional compelling set of enhancements around service virtualization for WebSphere MQ, Mobile and EDI, multiplatform continuous integration (CIz) testing that includes CICS and IMS Support, automation support and test data management integration.

Whether legacy or modern architectures ( IBM® , TIBCO, Software AG, SAP, Oracle, or other integration environments), the Rational Test Automation solution:

This rich set of capabilities significantly reduces the cost of provisioning and maintaining test environments and shortens test cycle times by moving integration testing earlier in the development lifecycle. The result is a faster product and service delivery with improved quality and reduced risk. Building on these core capabilities, this release enables organizations to efficiently manage test data and address the challenges of testing highly integrated and complex systems.

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: AE001).



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Key prerequisites
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For details, refer to the Hardware requirements and the Software requirements sections.



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Planned availability date
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Description
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Enhanced test service virtualization, test automation, and continuous integration

Rational Test Workbench

Designed for the test professional, the Rational Test Workbench combines Rational automation capability for functional, integration, and performance testing. In addition to advanced IBM functional and performance test capability, Rational Test Workbench delivers earlier, end-to-end continuous integration testing across hardware, software, and cloud-based dependencies. With a scriptless, wizard-driving test authoring environment and 70+ technologies and protocols supported out of the box, this offering is uniquely positioned to accelerate productivity and test delivery.

Among newer capabilities included in Version 8.0.1, Rational Test Workbench supports:

This release also extends continuous integration practices for multiplatform to support the mainframe. Through an integrated solution with IBM Optim™ Test data management, this release offers an effective mechanism to manage the sensitivity and proliferation of test datasets that drive testing scenarios.

This release also improves the performance testing capabilities through ITCAM use for proactive SLA monitoring, ITM for bottleneck identification, enhanced support for parallel load agent startup, increased agent scalability and simplified deployment. Further Performance test analytics and results can now be surfaced within Rational Quality Manager.

Rational Performance Test Server

With Rational Performance Test Server, you can reuse functional integration tests by blending together different types of interaction to assess the impact of real loads on your integrated infrastructure. Rational Performance Test Server also includes application-level, load testing capabilities for a complete view of performance and scalability across all components of your composite application.

Rational Test Virtualization Server

Model and simulate real system behavior to eliminate system test dependencies and reduce the setup and infrastructure costs of traditional testing environments. Virtualized services can be deployed and replaced without having to reconfigure the original application environment. This saves time and avoids configuration errors that can affect your testing success.

Through this comprehensive set of capabilities, the Rational test automation solution advances your agile software development practices by:

If you have a DB2 Connect™ license you may use Rational Test Workbench, Rational Test Virtualization Server, and Rational Performance Test Server V8.0.1 with DB2® on z.

Section 508 of the US Rehabilitation Act

IBM Rational Test Workbench is capable as of November 30, 2012 , when used in accordance with associated IBM documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested on the following website

http://www.ibm.com/able/product_accessibility/index.html


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Program number
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Program    
number     VRM         Program name
 
5725-G93   8.0.1       IBM Rational Performance Test Server
5725-G94   8.0.1       IBM Rational Test Virtualization Server
5725-G79   8.0.1       IBM Rational Test Workbench


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No publications are shipped with these products.

IBM Product Information Center

http://www.ibm.com/support/publications/us/library/

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Technical information
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Specified operating environment

Hardware requirements

Disk space: 3 GB of free disk space (full install)

Memory: 4 GB or greater of RAM

Processor: Minimum 2 GHz Intel™ Core 2 Duo processor or equivalent

Display: Minumum 1024 x 768 resolution using 256 Colors (or higher, for best results)

Software requirements

Databases

Integration

Web browsers - Mozilla Firefox 10.0 and future fix packs

Operating systems

AIX®

Linux™

Solaris

Windows™

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Customer responsibilities

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express® . Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

Rational Test Workbench

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
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This product is only available via Passport Advantage . It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Rational Performance Test       Software        Software
 Server                              Quality         Quality
IBM Rational Test Virtualization    Software        Software
 Server                              Quality         Quality
IBM Rational Test Workbench         Software        Software
                                     Quality         Quality

Program name                          PID           Charge unit
                                      number        description
 
IBM Rational Performance Test Server  5725-G93     Per Processor Value Unit 
                                                    (PVU)                                                  
IBM Rational Performance Test Server  5725-G93     Per PVU for System z
IBM Rational Test Virtualization      5725-G94     Per PVU for System z
 Server                                                       
IBM Rational Test Virtualization      5725-G94     Per PVU
 Server                                          
IBM Rational Test Workbench           5725-G79     Per Authorized User 
                                                    Single Install for
                                                    System z
IBM Rational Test Workbench           5725-G79     Per Authorized User 
                                                    Single Install
IBM Rational Test Workbench           5725-G79     Per Floating User 
                                                    Single Install for
                                                    System z
IBM Rational Test Workbench           5725-G79     Per Floating User 
                                                    Single Install 

Charge metrics definitions

Authorized User Single Install

Authorized User Single Install is a unit of measure by which the program can be licensed. An Authorized User is a unique person who is given access to the program. An Install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. The program may be installed on any number of computers or servers, but if the Authorized User has accessed or has access to more than one Install of the program, the Authorized User requires a separate entitlement for each such Install. Licensee must obtain separate, dedicated entitlements for each Authorized User given access to the program on each Install in any manner directly or indirectly (for example: via a multiplexing program, device, or application server) through any means. An entitlement for an Authorized User is unique to that Authorized User and may not be shared, nor may it be reassigned other than for the permanent transfer of the Authorized User entitlement to another person.

Note: Some programs may be licensed where devices are considered users. In that case the following applies: Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the program or that is otherwise managed by the program is considered a separate User of the program and requires an entitlement as if that device were a person.

Floating User Single Install

Floating User Single Install is a unit of measure by which the program can be licensed. A Floating User is a person who is accessing the program at any particular point in time. An Install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. The program may be installed on any number of computers or servers, but if the Floating User simultaneously accesses more than one Install of the program, the Floating User requires a separate entitlement for each such Install. Licensee must obtain separate entitlements for each Floating User simultaneously accessing the program on each Install in any manner directly or indirectly (for example: via a multiplexing program, device, or application server) through any means.

Note: Some programs may be licensed where devices are considered users. In that case the following applies: Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the program or that is otherwise managed by the program is considered a separate User of the program and requires an entitlement as if that device were a person.

Processor Value Unit (PVU)

PVU is a unit of measure by which the program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU table by processor value, brand, type and model number at http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html ) and the number of processors made available to the program. IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores.

Licensee can deploy the program using either full capacity licensing or virtualization capacity (sub-capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (refer to web page below). If using full capacity licensing, licensee must obtain PVU entitlements sufficient to cover all activated processor cores1 in the physical hardware environment made available to or managed by the program, except for those servers from which the program has been permanently removed. If using virtualization capacity licensing, licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the program, as defined according to the Virtualization Capacity License Counting Rules at

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_sp ecific_virtualization_technologies.html

1
An activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.

Notes

Some programs may require licenses for the program AND what is being managed. In that case, the following applies: In addition to the entitlements required for the program directly, licensee must obtain PVU entitlements for this program sufficient to cover the processor cores managed by the program.

Some programs may be licensed on a managed basis only. In that case, the following applies. Instead of the entitlements required for the program directly, licensee must obtain PVU entitlements for this program sufficient to cover the processor cores managed by the program.

A few programs on an exception basis may be licensed on a referenced basis. In that case, the following applies. Rather than obtaining entitlements for the activated processor cores available to the program, licensee must obtain PVU entitlements for this program sufficient to cover the environment made available to the referenced program as if the program itself were executing everywhere the referenced program was executing, independent of the basis on which the referenced program is licensed.

Passport Advantage program licenses

IBM Rational Performance Test Server

Part description                                         Part
                                                         number
 
IBM Rational Performance Test Server
Rational Performance Test Sever Processor Value Unit     E0DU4LL
 Annual SW S&S Rnwl
Rational Performance Test Sever Processor Value Unit     D0PTVLL
 Lic + SW S&S 12 Mo
Rational Performance Test Sever Processor Value Unit SW  D0PTWLL
 S&S Reinstate 12 Mo

IBM Rational Test Virtualization Server

IBM Rational Test Virtualization Server
Rational Test Virtualization Svr Processor Value Unit    E0DU6LL
 Annual SW S&S Rnwl
Rational Test Virtualization Svr Processor Value Unit    D0PTZLL
 Lic + SW S&S 12 Mo
Rational Test Virtualization Svr Processor Value Unit    D0PU0LL
 SW S&S Reinstate 12Mo

IBM Rational Test Workbench

IBM Rational Test Workbench
IBM Rational Test Workbench Float User Single Inst       E0DTKLL
 Annual SW S&S Rnwl
IBM Rational Test Workbench Float User Single Inst Lic   D0PRPLL
 + SW S&S 12 Mo
IBM Rational Test Workbench Float User Single Inst SW    D0PRQLL
 S&S Reinstate 12 Mo
Rational Test Workbench Authorized Usr Single Inst       E0DTRLL
 Annual SW S&S Rnwl
Rational Test Workbench Authorized Usr Single Inst Lic   D0PS7LL
 + SW S&S 12 Mo
Rational Test Workbench Authorized Usr Single Inst SW    D0PS8LL
 S&S Reinstate 12 Mo
Rational Test Workbench FTL Auth Usr Single Inst Initl   D0PSSLL
 FT Lic+S&S 12 Mo
Rational Test Workbench FTL Auth Usr Single Inst Subsq   E0DTYLL
 FT Lic+S&S 12 Mo
Rational Test Workbench FTL Float Usr Single Inst Initl  D0PS1LL
 FT Lic+S&S 12 Mo
Rational Test Workbench FTL Float Usr Single Inst Subsq  E0DTMLL
 FT Lic+S&S 12 Mo

Passport Advantage trade-up licenses

IBM Rational Test Workbench

Precursor product           Trade-up product            Trade-up
                                                        part number
 
IBM Rational Test Workbench
IBM Rational Functional     Rational Test Workbench     D0PS9LL
 Tester                      AUSI frm Ratl Fct Tstr
                             AUSI Trade Up Lic+S&S 12
                             Mo
IBM Rational Performance    Rational Test Workbench     D0PSBLL
 Tester                      AUSI frm Ratl Perf Tstr
                             AUSI Trade Up Lic+S&S 12
                             Mo
IBM Rational Service        Rational Test Workbench     D0PSALL
 Tester for SOA Quality      AUSI frm Ratl Srvc Tstr
                             AUSI Trade Up Lic+S&S 12
                             Mo
IBM Rational Functional     Rational Test Workbench     D0PRRLL
 Tester                      FUSI fr Rational Fct
                             Tester FUSI TrdUp Lic+S&S
                             12Mo
IBM Rational Service        Rational Test Workbench     D0PRSLL
 Tester for SOA Quality      FUSI fr Rational Srvc Tstr
                             FUSI TrdUp Lic+S&S 12 Mo
IBM Rational Performance    Rational Test Workbench     D0PRTLL
 Tester                      FUSI frm Rational Perf
                             Tester TradeUp Lic+S&S 12
                             Mo
IBM Rational Test           Rational Test Workbench     D0PRULL
 Workbench                   FUSI frm Ratl Test Wrkbnch
                             AUSI TrdUp Lic+S&S 12 Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
IBM Rational Test Workbench V8.0.1
IBM Rational Test Workbench V8.0.1 Multiplatform         BT0HYML
 Multilingual Media Pack
Rational Test Virtualization Server V8.0.1
IBM Rational Test Virtualization Server V8.0.1           BT0HZML
 Multiplatform ML Media Pack
Rational Performance Test Sever V8.0.1
IBM Rational Performance Test Server V8.0.1              BT0I0ML
 Multiplatform ML Media Pack

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Rational Performance Test Sever V8.0.1

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Rational Performance    IBM Rational Performance    BT0I0ML
 Test Server Processor       Test Server V8.0.1
 Value Unit                  Multiplatform ML Media
                             Pack
IBM Rational Performance    IBM Rational Performance    BT0I0ML
 Test Server Processor       Test Server V8.0.1
 Value Unit for System z®     Multiplatform ML Media
                             Pack

Rational Test Virtualization Server V8.0.1

IBM Rational Test           IBM Rational Test           BT0HZML
 Virtualization Server       Virtualization Server
 Processor Value Unit        V8.0.1 Multiplatform ML
                             Media Pack
IBM Rational Test           IBM Rational Test           BT0HZML
 Virtualization Server       Virtualization Server
 Processor Value Unit for    V8.0.1 Multiplatform ML
 System z                    Media Pack

IBM Rational Test Workbench V8.0.1

IBM Rational Test           IBM Rational Test           BT0HYML
 Workbench Authorized User   Workbench V8.0.1
 Single Install              Multiplatform Multilingual
                             Media Pack
IBM Rational Test           IBM Rational Test           BT0HYML
 Workbench Authorized User   Workbench V8.0.1
 Single Install for Sys z   Multiplatform Multilingual
                             Media Pack
IBM Rational Test           IBM Rational Test           BT0HYML
 Workbench Floating User     Workbench V8.0.1
 Single Install              Multiplatform Multilingual
                             Media Pack
IBM Rational Test           IBM Rational Test           BT0HYML
 Workbench Floating User     Workbench V8.0.1
 Single Install for Sys z   Multiplatform Multilingual
                             Media Pack

Cross-platform products

Cross-platform products for use on System z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

IBM Rational Performance Test Server

Part description                                         Part
                                                         number
 
IBM Rational Performance Test Server
Rational Performance Test Sever Proc VU for Sys z        E0DU5LL
 Annual SW S&S Rnwl
Rational Performance Test Sever Proc VU for Sys z Lic +  D0PTXLL
 SW S&S 12 Mo
Rational Performance Test Sever Proc VU for Sys z SW     D0PTYLL
 S&S Reinstate 12 Mo

IBM Rational Test Virtualization Server

IBM Rational Test Virtualization Server
Rational Test Virtualization Svr Proc VU for Sys z       E0DU7LL
 Annual SW S&S Rnwl
Rational Test Virtualization Svr Proc VU for Sys z Lic   D0PU1LL
 + SW S&S 12 Mo
Rational Test Virtualization Svr Proc VU for Sys z SW    D0PU2LL
 S&S Reinstate 12 Mo

IBM Rational Test Workbench

IBM Rational Test Workbench
Rational Test Workbench Auth Usr Single Inst Sys z       E0DTSLL
 Annual SW S&S Rnwl
Rational Test Workbench Auth Usr Single Inst Sys z Lic   D0PSCLL
 + SW S&S 12 Mo
Rational Test Workbench Auth Usr Single Inst Sys z SW    D0PSDLL
 S&S Reinstate 12 Mo
Rational Test Wrkbnch Flt User Single Inst Sys z Annual  E0DTLLL
 SW S&S Rnwl
Rational Test Wrkbnch Flt User Single Inst Sys z Lic +   D0PRVLL
 SW S&S 12 Mo
Rational Test Wrkbnch Flt User Single Inst Sys z SW S&S  D0PRWLL
 Reinstate 12 Mo
Rational Tst Wrkbnch FTL Auth Usr Sngle Inst Sys z       D0PSTLL
 Initl FT Lic+S&S 12 Mo
Rational Tst Wrkbnch FTL Auth Usr Sngle Inst Sys z       E0DTZLL
 Subsq FT Lic+S&S 12 Mo
Rtnl Test Workbench FTL Float Usr Sngle Inst Sys z       D0PS2LL
 Initl FT Lic+S&S 12 Mo
Rtnl Test Workbench FTL Float Usr Sngle Inst Sys z       E0DTNLL
 Subsq FT Lic+S&S 12 Mo
Cross-platform product for use on System z IFL engines

Order the part numbers that follow when the product is intended to run on the Linux operating system on System z IFL engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

Trade-up licenses for cross-platform products

IBM Rational Test Workbench

Precursor product           Trade-up product            Part
                                                        number
 
IBM Rational Test Workbench
IBM Rational Functional     Rational Test Workbench     D0PSELL
 Tester                      AUSI z frm Ratl FCT Tstr
                             AUSI z TrdUp Lic+S&S 12 Mo
IBM Rational Service        Rational Test Workbench     D0PSFLL
 Tester for SOA Quality      AUSI z frm Ratl Srvc Tstr
                             AUSI z TrdUp Lic+S&S 12Mo
IBM Rational Test           Rational Test Workbench     D0PS0LL
 Workbench                   FUSI z fr Ratl Tst Wkbench
                             AUSI zTrdUp Lic+S&S 12Mo
IBM Rational Functional     Rational Test Workbench     D0PRXLL
 Tester                      FUSIz frm Ratl Funct Tstr
                             FUSI z TrdUp Lic+S&S 12Mo
IBM Rational Service        Rational Test Workbench     D0PRYLL
 Tester for SOA Quality      FUSIz frm Ratl Srvc Tstr
                             FUSI z TrdUp Lic+S&S 12 Mo


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information form number
Program name                              Program    Form number
                                          number
 
IBM Rational Performance Test Server      5725-G93   L-ACAS-8Y3PWV
IBM Rational Test Virtualization Server   5725-G94   L-ACAS-8Y3PR8
IBM Rational Test Workbench               5725-G79   L-ACAS-8Y3K7F

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM , including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Usage restriction

Yes. For additional information, refer to the License Information Document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support applies

Yes. Software Subscription and Support is included with licenses purchased through Passport Advantage and Passport Advantage Express . Product upgrades and technical support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
System i Software Maintenance applies

No

Educational allowance available

Not applicable.

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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Prices
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For additional information and current prices, contact your local IBM representative.

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet® , if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller


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Order now
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To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 1 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)

For IBM representative: callserv@ca.ibm.com

For IBM Business Partner: pwswna@us.ibm.com
Mail:
IBM Teleweb Customer Support
ibm.com Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: AE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

IMS, Optim and DB2 Connect are trademarks of IBM Corporation in the United States, other countries, or both.

Rational, WebSphere, CICS, Current, IBM, DB2, Passport Advantage, AIX, POWER, Express, System z and ValueNet are registered trademarks of IBM Corporation in the United States, other countries, or both.

Intel is a trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Windows is a trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

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