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IBM Tivoli Storage Manager V6.4 products deliver significant enhancements to manage data protection in virtual environments

IBM United States Software Announcement 212-382
October 3, 2012


Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications

(Corrected on October 9, 2012)

Made changes in the Description section.

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At a glance
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IBM® Tivoli® Storage Manager V6.4 family of products offers:

For ordering, contact Your IBM representative or an IBM Business Partner.
For more information contact the Americas Call Centers at
800-IBM-CALL (426-2255).
 
Reference: YE001


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Overview
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The IBM Tivoli Storage Manager V6.4 products consist of:

The ability to successfully manage information and data has become an imperative. IBM Tivoli Storage Manager family of products (referred to as Tivoli Storage Manager) helps businesses successfully gain better control and efficiently manage their data in increasingly complex IT environments with significant enhancements in multiple facets of data protection.

From its inception, Tivoli Storage Manager has been a highly scalable and available data protection solution. Tivoli Storage Manager V6.4 introduces both new and improved data protection and management capabilities and provides IT administrators with the tools required to help meet more stringent service level requirements and reduce the overall costs of maintaining and protecting the data in these complex environments.

IBM Tivoli Storage Manager V6.4 family of products offers:

Note: This Tivoli Storage Manager V6.4 release is delivered with the Tivoli Storage Manager V6.4.0 Client component and the Tivoli Storage Manager V6.3.3 Server component.



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Key prerequisites
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Refer to the Technical information section.



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Planned availability date
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Description
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IBM Tivoli Storage Manager V6.4 family of products (referred to as Tivoli Storage Manager V6.4)

Tivoli Storage Manager V6.4 helps businesses manage and control their business data by delivering a single point of control and administration for storage management backup and recovery. This advanced, highly scalable product helps increase the efficiency of your IT operations and helps cut costs related to storage management by providing a wide range of data protection, recovery management, movement, retention, reporting, and monitoring capabilities using policy-based automation.

Tivoli Storage Manager V6.4 provides key enhancements for the following:

Enhancements common to all Tivoli Storage Manager V6.4 offerings

Key enhancements for Tivoli Storage Manager V6.4, Tivoli Storage Manager Extended Edition V6.4

Out-of-the-box IBM Cognos reporting: Utilization of the IBM Cognos Business Intelligence reporting suite to help enable exploration and interaction with data routinely collected by Tivoli Storage Manager. The new reporting engine was introduced with Tivoli Storage Manager V6.3 but key enhancements are delivered in Tivoli Storage Manager V6.4:

NetApp SnapMirror and vFiler support for NetApp snapshot-assisted progressive incremental backup

Key enhancements for Tivoli Storage Manager for Virtual Environments V6.4

One of the fundamental principles on which Tivoli Storage Manager is based is the progressive incremental or incremental forever backup. This approach can significantly reduce backup workloads compared to solutions that require regular full backups regardless of whether data has changed. Now the progressive incremental capability is added to support backups for VMware hypervisors. This removes the requirement for periodic full on VMware backup and simplifies the scheduling operations.

Tivoli Storage Manager for Virtual Environments compliments Tivoli Storage Manager by offering additional improvements for backup efficiencies and advanced recovery capabilities for VMware hypervisors. Using Tivoli Storage Manager for Virtual Environments, the burden of running backups on a virtual machine can be eliminated by offloading backup workloads from a VMware ESX or ESXi-based server to a centralized vStorage backup server and taking progressive incremental backups of virtual machines.

Other significant improvements introduced include:

Key enhancements for IBM Tivoli Storage Manager for Enterprise Resource Planning V6.4

New data protection for in memory SAP HANA in-memory databases is provided via a new component in the Tivoli Storage Manager for Enterprise Resource Planning product called Data Protection for SAP HANA. It automates the backup process into a single step and helps users to manage all files as a logical entity in SAP HANA protection. Tivoli Storage Manager V6.4 support for SAP HANA enables simple, scalable data protection and recovery for one of the key growth areas in SAP environments - business analytics.

IBM offers preconfigured appliances that provide single node and scale-out solutions for SAP HANA applications, and have been verified by IBM to work with Tivoli Storage Manager for Enterprise Resource Planning. Go to the Reference information section for more information about IBM System x® Workload Optimized Solutions for SAP HANA.

Key enhancements for IBM Tivoli Storage Manager for Mail V6.4

Tivoli Storage Manager for Mail improves Exchange 2012 Data Base Availability Group (DAG) support by fully integrating the management and automation of Exchange DAG active and passive database backups and restores.

Key enhancement for IBM Tivoli Storage Manager for Databases V6.4

Tivoli Storage Manager for Databases supports Microsoft SQL 2012 with AlwaysOn Availability Group. Tivoli Storage Manager for Databases automates database backups and restores for a high availability configuration.

IBM Tivoli Storage Manager Suite for Unified Recovery V6.4 and IBM Tivoli Storage Manager Suite for Unified Recovery Entry V6.4 deliver a feature-rich storage management software suite that consists of:

Tivoli Storage Manager Suite for Unified Recovery V6.4 offers simplified pricing and licensing based on a per terabyte charge metric for data stored within Tivoli Storage Manager primary storage pools and Tivoli Storage Manager FastBack repositories.

For information about the products in this suite, refer to information shown above for each individual product. For information about the Tivoli Storage Manager FastBack products in this suite and more detail about Tivoli Storage Manager Suite for Unified Recovery, refer to the announcement letters in the Reference information section.

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Reference information
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For more information about support for IBM Tivoli Storage Manager for Storage Area Networks V6.3 platform, refer to Software Announcement 211-372, dated October 11, 2011 .

For more information about support for IBM Tivoli Storage Manager on the z/OS® platform, refer to Software Announcement 211-374, dated October 11, 2011 .

For more information about Tivoli Storage Manager Suite for Unified Recovery, refer to Software Announcement 211-201, dated May 31, 2011 .

For more information about Tivoli Storage Manager Suite for Unified Recovery Entry, refer to Software Announcement 212-234, dated June 12, 2012

For more information about Tivoli Storage Manager FastBack V6.1, Tivoli Storage Manager Fastback for Microsoft Exchange V6.1, and Tivoli Storage Manager FastBack for Bare Machine Recovery V6.1, refer to Software Announcement 209-364, dated December 15, 2009 .

For more information about IBM System x Workload Optimized Solutions for SAP HANA, refer to Software Announcement 112-142, dated October 03, 2012 .

For more information about IBM System x Workload Optimized Solutions for SAP HANA, refer to Software Announcement 112-141, dated October 03, 2012 .



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Program number
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Program        Program
number    VRM  name

5608-E01  6.4  IBM Tivoli Storage Manager
5608-E02  6.4  IBM Tivoli Storage Manager Extended Edition
5608-E03  6.4  IBM System Storage Archive Manager
5608-E04  6.4  IBM Tivoli Storage Manager for Databases
5608-E05  6.4  IBM Tivoli Storage Manager for Enterprise Resource
               Planning
5608-E06  6.4  IBM Tivoli Storage Manager for Mail
5608-E12  6.4  IBM Tivoli Storage Manager for Space Management
5608-E13  6.4  IBM Tivoli Storage Manager HSM for Windows
5725-A44  6.4  IBM Tivoli Storage Manager for Virtual Environments
5724-Z12  6.4  IBM Tivoli Storage Manager Suite for Unified
               Recovery
5725-H25  6.4  IBM Tivoli Storage Manager Suite for Unified
               Recovery Entry


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Education support
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Comprehensive education for IBM Tivoli products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit

http://www-306.ibm.com/software/tivoli/education/


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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The publications listed below will be available in English and can be downloaded from the following website on the general availability unless otherwise stated. Translated copies in selected languages will be available for download within 60 days of the general availability date unless otherwise stated.

http://pic.dhe.ibm.com/infocenter/tsminfo/v6r4/index.jsp
              Title of publications that support
Order number  IBM Tivoli Storage Manager V6.4 products

GC27-4017-01  IBM Tivoli Storage Manager Upgrade and Migration Guide
               for V5 Servers
GC23-9781-04  IBM Tivoli Storage Manager for AIX® Installation Guide
GC23-9782-04  IBM Tivoli Storage Manager for HP-UX Installation
               Guide
GC23-9783-04  IBM Tivoli Storage Manager for Linux™ Installation
               Guide
GC23-9784-04  IBM Tivoli Storage Manager for Oracle Solaris
               Installation Guide
GC23-9785-04  IBM Tivoli Storage Manager for Windows Installation
               Guide
SC23-9769-04  IBM Tivoli Storage Manager for AIX Administrator's
               Guide
SC23-9770-04  IBM Tivoli Storage Manager for HP-UX Administrator's
               Guide
SC23-9771-04  IBM Tivoli Storage Manager for Linux Administrator's
               Guide
SC23-9772-04  IBM Tivoli Storage Manager for Oracle Solaris
               Administrator's Guide
SC23-9773-04  IBM Tivoli Storage Manager for Windows Administrator's
               Guide
SC23-9775-04  IBM Tivoli Storage Manager for AIX Administrator's
               Reference
SC23-9776-04  IBM Tivoli Storage Manager for HP-UX Administrator's
               Reference
SC23-9777-04  IBM Tivoli Storage Manager for Linux Administrator's
               Reference
SC23-9778-04  IBM Tivoli Storage Manager for Oracle Solaris
               Administrator's Reference
SC23-9779-04  IBM Tivoli Storage Manager for Windows Administrator's
               Reference
SC23-9793-03  IBM Tivoli Storage Manager: Using the Application
               Programming Interface Guide
SC23-9791-06  IBM Tivoli Storage Manager for UNIX™ and Linux:
               Backup-Archive Clients Installation and User's Guide
SC23-9792-06  IBM Tivoli Storage Manager for Windows: Backup-Archive
               Clients Installation and User's Guide
SC23-9794-04  IBM Tivoli Storage Manager for Space Management for
               UNIX and Linux User's Guide
SC23-9795-03  IBM Tivoli Storage Manager HSM for Windows
               Administration Guide
GC27-4010-01  IBM Tivoli Storage Manager for Databases: Data
               Protection for Microsoft SQL Server Installation and
               User's Guide
GC27-4009-01  IBM Tivoli Storage Manager for Mail: Data Protection
               for Microsoft Exchange Server Installation and User's
               Guide
SC27-2898-03  IBM Tivoli Storage Manager for Virtual Environments
               Data Protection for VMware Installation and User's
               Guide
SC27-2877-03  IBM Tivoli Storage Manager Server Messages and Error
               Codes
SC27-2878-02  IBM Tivoli Storage Manager Client Messages and
               Application Programming Interface Return Codes
GC27-4012-01  IBM Tivoli Storage Manager for Databases: Data
               Protection for Microsoft SQL Server Messages
GC27-4011-01  IBM Tivoli Storage Manager for Mail: Data Protection
               for Microsoft Exchange Server Messages
GC23-9789-05  IBM Tivoli Storage Manager Problem Determination Guide

The Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge, where IBM does business.



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Technical information
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Specified operating environment

Hardware and software requirements

Tivoli Storage Manager supported devices

Refer to the following websites for the list of devices that are supported by Tivoli Storage Manager (5608-E01), Tivoli Storage Manager Extended Edition (5608-E02), and IBM System Storage Archive Manager (5608-E03). Libraries that have more than 4 drives or more than 48 tape slots require a license for Tivoli Storage Manager Extended Edition.

For Tivoli Storage Manager supported devices for AIX , HP-UX, Solaris, and Windows , visit

http://www.ibm.com/software/sysmgmt/products/support/IBM_TSM_Supported_Devices_for_AIXH PSUNWIN.html

For Tivoli Storage Manager supported devices for Linux , visit

http://www.ibm.com/software/sysmgmt/products/support/IBM_TSM_Supported_Devices_for_Linu x.html

Hardware and software requirements for the Tivoli Storage Manager V6.4 products are available at the website listed with each product below.

IBM Tivoli Storage Manager V6.4 (refer to Note 1)

http://www.ibm.com/support/docview.wss?&uid=swg21243309

IBM Tivoli Storage Manager Extended Edition V6.4 (refer to Note 1)

http://www.ibm.com/support/docview.wss?&uid=swg21243309

IBM System Storage Archive Manager V6.4 (refer to Note 1)

http://www.ibm.com/support/docview.wss?&uid=swg21243309

IBM Tivoli Storage Manager for Mail V6.4

http://www.ibm.com/support/docview.wss?&uid=swg21219345

IBM Tivoli Storage Manager for Space Management V6.4

http://www.ibm.com/support/docview.wss?&uid=swg21321200

IBM Tivoli Storage Manager for HSM for Windows V6.4

http://www.ibm.com/support/docview.wss?uid=swg21319299

IBM Tivoli Storage Manager for Enterprise Resource Planning

http://www.ibm.com/support/docview.wss?uid=swg21219410

IBM Tivoli Storage Manager for Databases V6.4

http://www.ibm.com/support/docview.wss?uid=swg21218747

IBM Tivoli Storage Manager for Virtual Environments V6.4

http://www.ibm.com/support/docview.wss?uid=swg21505139

For technical requirements for Tivoli Storage Manager Suite for Unified Recovery V6.4 and Tivoli Storage Manager Suite for Unified Recovery Entry V6.4, refer to the individual product websites listed above.

Note 1: Tivoli Storage Manager V6.4, Tivoli Storage Manager Extended Edition V6.4, and IBM System Storage Archive Manager V6.4 have the same hardware, software, and supported device requirements.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Companion products

Tivoli Storage Manager customers may consider purchasing IBM Tivoli Storage Manager FastBack for Workstations. Tivoli Storage Manager FastBack for Workstations is a real-time, continuous data protection solution specifically designed for laptops and desktops. Tivoli Storage Manager can be used with Tivoli Storage Manager FastBack for Workstations to provide off-machine protection when a user is connected, so real-time backups still occur. Tivoli Storage Manager provides off-site copies of backup data for vaulting, auditable disaster recovery plan, and tape and media management.

Customers who have a SAN environment may consider purchasing IBM Tivoli Storage Productivity Center in addition to Tivoli Storage Manager. The customer can benefit from the ability to more fully manage their storage environment, including backup and recovery, management of disk performance, management of the physical network of the SAN, logical connections between the devices, and capacity management of file systems and databases. Additionally, IBM Tivoli Storage Productivity Center complements Tivoli Storage Manager. The customer who leverages these products can benefit from the ability to extend policies and file reports to directly initiate a Tivoli Storage Manager's backup or archive when certain threshold conditions are met, or in the case of file reports, if conditions deem it necessary.

Performance considerations

The Tivoli Storage Manager product's performance will vary depending upon your particular configuration, the client and server options, and customization.

Planning information

Direct customer support

Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU (426-4968).

For technical support or assistance, contact your IBM representative or visit

http://www.ibm.com/support
Packaging

Tivoli Storage Manager V6.4 products are distributed with:

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

Tivoli Storage Manager V6.4 products use the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Licensing metric definitions and pricing examples
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Licensing metric definitions

Client Device

Client Device is a unit of measure by which the Program can be licensed. A Client Device is a single user computing device or special purpose sensor or telemetry device that requests the execution of or receives for execution a set of commands, procedures, or applications from or provides data to another computer system that is typically referred to as a server or is otherwise managed by the server. Multiple Client Devices may share access to a common server. A Client Device may have some processing capability or be programmable to allow a user to do work. Examples include, but are not limited to actuators, appliances, automated teller machines, automatic meter readers, cash registers, disk drives, desktop computers, kiosks, notebook computers, personal digital assistant, point-of-sale terminals, sensors, smart meters, tape drives, and technical workstations. Licensee must obtain entitlements for every Client Device which runs, provides data to, uses services provided by, or otherwise accesses the Program and for every other computer or server on which the Program is installed.

Processor Value Unit (PVU)

PVU is a unit of measure by which the Program can be licensed. The number of PVU entitlements required is based on the processor technology defined within the PVU table by processor vendor, brand, type and model number at

http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html

and the number of processors made available to the program. IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores.

Licensee can deploy the program using either full capacity licensing or virtualization capacity (Sub-Capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (see webpage below). If using full capacity licensing, licensee must obtain PVU entitlements sufficient to cover all activated processor cores* in the physical hardware environment made available to or managed by the program, except for those servers from which the program has been permanently removed. If using virtualization capacity licensing, licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the Pprogram, as defined according to the Virtualization Capacity License Counting Rules at (

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_sp ecific_virtualization_technologies.html

* An activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.

Instead of the entitlements required for the program directly, Licensee must obtain PVU entitlements for this program sufficient to cover the processor cores for the systems on which the resources managed or processed by the program reside.

Terabyte

Terabyte is a unit of measure by which the program can be licensed. A terabyte is 2 to the 40th power bytes. Licensee must obtain an entitlement for each terabyte of storage available to the program.

IBM System Storage Archive Manager terabyte capacity

IBM System Storage Archive Manager terabyte capacity includes primary disk storage pool size combined with the amount of utilized primary removable media storage used by the IBM System Storage Archive Manager server.

Capacity does not include:

A virtual tape library (VTL) is considered a removable media device, so capacity is based on utilization.

The minimum amount of capacity that can be purchased is 1 terabyte.

Partial capacity will be rounded up to the next whole number of terabytes.

Additional capacity must be added in increments of 1 terabyte.

Tiered terabytes (1-12), (13-32), (33-64), (65-100), (101-250), (251+)

Terabyte (1-12), Terabyte (13-32), Terabyte (33-64), Terabyte (65-100), Terabyte (101-250), and Terabyte (251+) is a unit of measure by which the Program can be licensed. Proofs of Entitlement (PoEs) are based on the number of terabytes available to the program. A terabyte is 2 to the 40th power bytes. Licensee must obtain sufficient entitlements required for licensee's environment. The entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with entitlements of another program.

Instead of the entitlements required for the program directly, licensee must obtain terabyte entitlements for the program sufficient to cover the storage managed by the program.

IBM Tivoli Storage Manager Suite for Unified Recovery terabyte capacity

Tiered terabytes (1-100), (101-250), (251-500), (501-750), (751-1,250), (1,251-2,000), (2001+)

Terabyte (1-100), Terabyte (101-250), Terabyte (251-500), Terabyte (501-750), Terabyte (751-1,250), Terabyte (1,251-2,000), Terabyte (2,001+) is a unit of measure by which the program can be licensed. PoEs are based on the number of terabytes available to the program. A terabyte is 2 to the 40th power bytes. Licensee must obtain sufficient entitlements required for licensee's environment. The entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with entitlements of another program.

Instead of the entitlements required for the program directly, licensee must obtain terabyte entitlements for the program sufficient to cover the storage managed by the program.

For Tivoli Storage Manager Suite for Unified Recovery, licensee must obtain sufficient entitlements required for all data stored in the designated Tivoli Storage Manager primary storage pool volumes and for all data stored in the designated Tivoli Storage Manager FastBack repository volumes.

Pricing examples

Pricing examples for Tivoli Storage Manager

The following examples are provided to illustrate the customer's licensing requirements.

References to processor-based licensing do not represent the actual number of entitlements required. Entitlement requirements are Value Unit-based. Processors referenced in these examples represent the designated measurement on which the required number of Value Unit entitlements will be calculated. The number of Value Units required per processor will depend on the processor type.

Notes :

Scenario 1: The customer wants to do basic archiving and retrieval for all of the LAN-connected servers in its network. The customer environment consists of the following:

The customer must obtain the following entitlements for IBM Tivoli Storage Manager or IBM Tivoli Storage Manager Extended Edition:


        Systems managed            Quantity in    Total client 
                                   customer       device        
                                   environment    entitlements  
                                                  required      

Client devices                          20             20       

Total client device entitlements                       20       
        Systems managed            Quantity in     Processor    
                                   customer        entitlements  
                                   environment     required     

4-way                                   10             40       

8-way                                    5             40       

16-way                                   5             80       

32-way                                   1             32       

8-way (managing server)                  1              8       

Total processor entitlements                           200       

The customer must obtain the following additional entitlements for IBM Tivoli Storage Manager for Databases:


        Systems managed            Quantity in      Processor    
                                   customer         entitlements  
                                   environment      required     

16-way                                   5             80       

Total processor entitlements                           80       

Note: This example is valid for any database application supported by IBM Tivoli Storage Manager for Databases. IBM Tivoli Storage Manager or IBM Tivoli Storage Manager Extended Edition is required for each system with a database managed by IBM Tivoli Storage Manager for Databases.

The customer must obtain the following additional entitlements for IBM Tivoli Storage Manager for Mail:


        Systems managed            Quantity in     Processor    
                                   customer        entitlements  
                                   environment     required     

8-way                                    5             40       

Total processor entitlements                           40       

Note: This example is valid for any mail application supported by IBM Tivoli Storage Manager for Mail. IBM Tivoli Storage Manager or IBM Tivoli Storage Manager Extended Edition is required for each system with a mail server managed by IBM Tivoli Storage Manager for Mail.

Scenario 2: VMware environment with VMware vStorage APIs for Data Protection

The customer environment consists of the following:

Notes :

 
Full capacity requirement
 

Quantity of processor              
core entitlements    ESX 1   ESX 2   Proxy server       
required             (4 way) (4 way) (4 way)       Total

TSM or TSM Extended  
Edition                 4       4         0          8  
 
Sub-capacity requirement
 
Quantity of processor
core entitlements    ESX 1   ESX 2   Proxy server       
required             (4 way) (4 way) (4 way)        Total

TSM or TSM Extended  
Edition                 3      3         0            6   

Note: Only the virtual machines running as file servers require entitlement. Since these are the only machines being backed up, the customer does not back up the fourth virtual machine.

Scenario 3: VMware environment with IBM Tivoli Storage Manager or IBM Tivoli Storage Manager Extended Edition backup agent installed inside a virtual machine and the customer is backing up Oracle and Microsoft Exchange

The customer environment consists of the following:

Notes :

Full capacity requirements
 

Quantity of processor    
core entitlements     ESX 1   ESX 2
required              (4 way) (4 way) Total

TSM or TSM Extended                     
Edition                 4        4      8  

TSM for Databases       4        0      4  

TSM for Mail            0        4      4  
 
Note: If VMware VMotion is running across all ESX servers, enabling
migration of virtual machines between the two ESX servers, then the ESX 
cluster is treated as the server at full capacity, which requires all cores 
on all ESX servers to be entitled. If VMotion is running in the above scenario, 
then IBM Tivoli Storage Manager Extended Edition, IBM Tivoli Storage Manager 
for Databases, and IBM Tivoli Storage Manager for Mail will each require eight 
cores to be entitled.
 
Sub-capacity requirements
 
Quantity of processor      
core entitlements     ESX 1   ESX 2        
required              (4 way) (4 way) Total

TSM or TSM Extended    
Edition                 4       4       8  

TSM for Databases       1       0       1  

TSM for Mail            0       1       1  

Note: If VMware VMotion is running across all ESX servers, enabling
migration of virtual machines between the two ESX servers, entitlement 
requirements would not change from the above required entitlements.

Scenario 4: VMware environment with IBM Tivoli Storage Manager or IBM Tivoli Storage Manager Extended Edition backup agent running inside a virtual machine

The customer environment consists of the following:

Notes :

 
Full capacity requirements
 
Quantity of processor        
core entitlements    ESX 1    
required             (4 way)  Total

TSM or TSM Extended              
Edition                 4       4  

TSM for Databases       4       4  
 
Sub-capacity requirements
 
Quantity of processor              
core entitlements     ESX 1        
required              (4 way) Total

TSM or TSM Extended                
Edition                  4      4  

TSM for Databases        1      1  

Pricing examples for IBM System Storage Archive Manager

Scenario 1

A customer has an IBM System Storage Archive Manager server with a 5 terabytes (TB) primary disk storage pool and a removable media storage pool that will store 4 TB of data within the next 12 months. The data in the primary storage pools will be copied for off-site protection to a copy pool. The customer has designated 10 TB of removable media for a copy storage pool.

The customer needs to purchase 9 TB of IBM System Storage Archive Manager.


Primary disk     Removable        Capacity      Required       
Storage Pool     media storage                  entitlements   
                 pool                                          

  5 TB           4 TB             9 TB          9 TB of IBM    
                                                System Storage 
                                                Archive Manager
                                                for Windows    

Scenario 2 (additional capacity)

A customer had purchased 9 TB of IBM System Storage Archive Manager. 12 months after that initial purchase, the customer is managing 9 TB of data. Over the next 12 months, the customer estimates they will need to manage an additional 2.4 TB worth of data.

The customer should purchase an additional 3 TB of IBM System Storage Archive Manager.

Primary disk      Removable        Capacity      Required       
Storage Pool      media storage                  entitlements   
                  pool                                          

  5 TB            6.4 TB           11.4 TB       12 TB of IBM   
                                                 System Storage 
                                                 Archive Manager
                                                 for Windows    

Pricing examples for Tivoli Storage Manager HSM for Windows

Entitlement for Tivoli Storage Manager HSM for Windows is based on the TB capacity being space managed (migrated). Capacity is defined as the primary HSM disk storage pool size combined with the amount of utilized HSM removable media storage pool. Storage pools are configured on the IBM Tivoli Storage Manager server. The minimum amount of capacity that can be purchased is 1 TB. Partial capacity will be rounded up to the next whole number of TB. Additional capacity must be added in multiples of 1 TB. Capacity does not include:

Scenario 1

A customer wants to space manage 4.25 TB of files from six Microsoft Windows file servers. This means 4.25 TB of files will be migrated from their current location to the Tivoli Storage Manager server's primary HSM storage pools. The migrated files will be replaced with references to the original file. The data in the primary HSM storage pools will be copied for off-site protection to a copy pool. The customer has designated 0.25 TB of disk for an HSM disk storage pool, 4 TB for a HSM removable media storage pool, and 6 TB of removable media for a copy storage pool.

The customer needs to purchase 5 TB of Tivoli Storage Manager HSM for Windows .

HSM disk        HSM removable  Capacity         Required      
storage pool    media storage                   entitlements  
                 pool                                         

0.25 TB         4 TB           4.25 TB          5 TB of       
                                                Tivoli Storage
                                                Manager HSM   
                                                for Windows   

Scenario 2 (additional capacity)

A customer had purchased 5 TB of Tivoli Storage Manager HSM for Windows . Over the last 12 months, the customer consumed the 5 TB of HSM capacity they purchased initially in addition to an additional 1 TB. Over the next 12 months, they expect the amount of space managed data will grow to 9 TB total. They will continue to keep the 0.25 TB for the HSM disk storage pool and thus store the remaining 8.75 TB in the removable media storage pool.

The customer should purchase an additional 4 TB of Tivoli Storage Manager HSM for Windows .

HSM disk        HSM removable    Capacity     Required       
storage pool    media storage                 entitlements   
                pool                                         

0.25 TB         8.75 TB          9 TB         9 TB of        
                                              Tivoli Storage 
                                              Manager HSM    
                                              for Windows    

Pricing examples for Tivoli Storage Manager for Virtual Environments

Protecting VMware environments using Tivoli Storage Manager for Virtual Environments

The customer environment consists of the following:

Notes :

Full capacity requirement

Scenario 1 - use a single vStorage backup server to protect both vSphere hosts

                                         vStorage
Quantity of processor  vSphere  vSphere  backup
core entitlements      host 1   host 2   server
required               (4 way)  (8 way)  (2 way)          Total
 
Tivoli Storage Manager
or Tivoli Storage
Manager Extended
Edition                   4        8        0              12
 
Tivoli Storage Manager
for Virtual
Environments              4        8        0              12

Scenario 2 - use two (2 way) vStorage backup servers to protect only the larger vSphere host

                                          vStorage  vStorage
Quantity of processor   vSphere  vSphere  backup    backup
core entitlements       host 1   host 2   server 1  server 2
required                (4 way)  (8 way)  (2 way)   (2 way)   Total
 
Tivoli Storage Manager
or Tivoli Storage
Manager Extended
Edition                    0        8        0         0        8
 
Tivoli Storage Manager
for Virtual
Environments               0        8        0         0        8

Pricing example for Tivoli Storage Manager Suite for Unified Recovery

Tivoli Storage Manager Suite for Unified recovery uses a tiered TB pricing model. The model consists of seven tiers that are to be used cumulatively. All tiers must be used in order (begin with the first tier and move on to the second tier, and so on) to arrive at the desired total amount of TB.

Based on the actual TB tiers, the following example is an illustration, using variables for prices, that shows how to calculate the prices:

 
Tier TB range          $K/TB
(actual)
 
    1-100              x
  101-250              y
  251-500              z
  501-750              a
  751-1,250            b
1,251-2,000            c
2,001+                 d
 
Total TB      How it is charged
ordered
 
   50 TB      (x * 50 TB)
 
  150 TB      (x * 100 TB) + (y * 50 TB)
 
  500 TB      (x * 100 TB) + (y * 150 TB) + (z * 250 TB)
 
1,200 TB      (x * 100 TB) + (y * 150 TB) + (z * 250 TB) +
              (a * 250 TB) + (b * 450 TB)
 
1,800 TB      (x * 100 TB) + (y * 150 TB) + (z * 250 TB) +
              (a * 250 TB) + (b * 500 TB) + (c * 550 TB)
 
2,500 TB      (x * 100 TB) + (y * 150 TB) + (z * 250 TB) +
              (a * 250 TB) + (b * 500 TB) + (c * 750 TB) +
              (d * 500 TB)

Pricing example for Tivoli Storage Manager Suite for Unified Recovery Entry

Tivoli Storage Manager Suite for Unified Recovery Entry supports a combined maximum of 100 TB per enterprise in the designated Tivoli Storage Manager primary storage pool volumes and for all data stored in the designated Tivoli Storage Manager FastBack repository volumes. In addition, a maximum of two Tivoli Storage Manager servers are supported per enterprise.

If a customer has 10 TB in their Tivoli Storage Manager primary storage pool and 10 TB in their Tivoli Storage Manager FastBack repository, the customer requires PoEs of 20 TB of Tivoli Storage Manager Suite for Unified Recovery Entry.

If a customer reaches the maximum of 100 TB under management and foresees the need for more licenses, the customer will require a trade up to Tivoli Storage Manager Suite for Unified Recovery (5724-Z12).

If a customer requires more than two Tivoli Storage Manager servers, the customer will require a trade up to Tivoli Storage Manager Suite for Unified Recovery (5724-Z12).



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Ordering information
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This product is only available via Passport Advantage . It is not available as shrinkwrap.

Product group: Tivoli Storage Management

Product category: Tivoli Storage Manager

 
                                                           PID
Product Identifier Descriptions                            number

IBM Tivoli Storage Manager                                 5608-E01
IBM Tivoli Storage Manager Extended Edition                5608-E02
IBM System Storage Archive Manager                         5608-E03
IBM Tivoli Storage Manager for Databases                   5608-E04
IBM Tivoli Storage Manager for Enterprise Resource         5608-E05
 Planning
IBM Tivoli Storage Manager for Mail                        5608-E06
IBM Tivoli Storage Manager for Space Management            5608-E12
IBM Tivoli Storage Manager HSM for Windows                 5608-E13
IBM Tivoli Storage Manager for Virtual Environments        5725-A44
IBM Tivoli Storage Manager Suite for Unified Recovery      5724-Z12
IBM Tivoli Storage Manager Suite for Unified Recovery      5725-H25
 Entry

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

 
Media pack description and entitled Maintenance
offerings description                              Part number

IBM Tivoli Storage Manager V6.4 Multiplatform,     BJ11PML
 ML Media Pack (5608-E01)
IBM Tivoli Storage Manager Extended Edition        BJ11QML
 V6.4 Multiplatform, ML Media Pack (5608-E02)
IBM System Storage Archive Manager V6.4            BJ11RML
 Multiplatform, ML Media Pack (5608-E03)
IBM Tivoli Storage Manager for Databases V6.4      BJ11SML
 Multiplatform, ML Media Pack (5608-E04)
IBM Tivoli Storage Manager for Enterprise          BJ11TML
 Resource Planning V6.4 Multiplatform, ML Media
 Pack (5608-E05)
IBM Tivoli Storage Manager for Mail V6.4           BJ11UML
 Multiplatform, ML Media Pack (5608-E06)
IBM Tivoli Storage Manager for Space Mgmt V6.4     BJ11WML
 Multiplatform, ML Media Pack (5608-E12)
IBM Tivoli Storage Manager for HSM Windows         BJ11XML
 V6.4 Multiplatform, ML Media Pack (5608-E13)
IBM Tivoli Storage Manager for Virtual             BJ11YML
 Environments V6.4 Multiplatform, ML Media
 Pack (5725-A44)
IBM Tivoli Storage Manager Suite for Unified       BJ11ZML
 Recovery V6.4 Multiplatform, ML Media Pack
 (5724-Z12)
IBM Tivoli Storage Manager Suite for Unified       BJ120ML
 Recovery Entry V6.4 Multiplatform, ML Media
 Pack (5725-H25)

Current licensees

Current licensees, with support in effect, will receive instructions on how to order this update.

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage

Passport Advantage allows you to have a common anniversary date for Software Subscription and Support (SW S&S) renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of Software Subscription and Support (also referred to as Software Maintenance). Software Subscription and Support in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Subscription and Support (Software Maintenance) will renew at the common anniversary date for twelve full months of Software Subscription and Support (Software Maintenance).

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Support Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Subscription and Support (Software Maintenance).

The quantity to be specified for the Passport Advantage part numbers in the following tables is per 10 Processor Value Units, per client device, and per terabyte. To order for Passport Advantage , specify the desired part number and quantity.

Description                                              Part number

IBM Tivoli Storage Manager
 10 Processor Value Units:
  License and SW S&S 12 Months                           D56FULL
  (Refer to Note 1)
  Annual SW S&S Renewal                                  E029KLL
  SW S&S Reinstatement 12 Months                         D56FWLL
  Lnx on z - License and SW S&S 12 Months                D56Q5LL
  Lnx on z - Annual SW S&S Renewal                       E02B7LL
  Lnx on z - SW S&S Reinstatement 12 Months              D56Q6LL
 Client devices:
  License and SW S&S 12 Months                           D5158LL
  Annual SW S&S Renewal                                  E00AJLL
  SW S&S Reinstatement 12 Months                         D515ALL
 
IBM Tivoli Storage Manager Extended Edition
 10 Processor Value Units:
  License and SW S&S 12 Months                           D56FELL
  (Refer to Note 1)
  Annual SW S&S Renewal                                  E029ELL
  SW S&S Reinstatement 12 Months                         D56FFLL
  Lnx on z - License and SW S&S 12 Months                D56FJLL
  Lnx on z - Annual SW S&S Renewal                       E029GLL
  Lnx on z - SW S&S Reinstatement 12 Months              D56FKLL
  Tradeup from Tivoli Storage Manager
  License and SW S&S 12 Months                           D56FILL
 Client devices:
  License and SW S&S 12 Months                           D51MKLL
  Annual SW S&S Renewal                                  E00IALL
  SW S&S Reinstatement 12 Months                         D51MMLL

Note 1: Client licenses are interchangeable between IBM Tivoli Storage Manager and IBM Tivoli Storage Manager Extended Edition.

 
IBM Tivoli Storage Manager for Space Management
 10 Processor Value Units:
  License and SW S&S 12 Months                           D56FLLL
  Annual SW S&S Renewal                                  E029HLL
  SW S&S Reinstatement 12 Months                         D56FMLL
 
IBM Tivoli Storage Manager for Mail
 10 Processor Value Units:
  License and SW S&S 12 Months                           D56Q3LL
  Annual SW S&S Renewal                                  E02B6LL
  SW S&S Reinstatement 12 Months                         D56Q4LL
  Lnx on z - License and SW S&S 12 Months                D56Q1LL
  Lnx on z - Annual SW S&S Renewal                       E02B5LL
  Lnx on z - SW S&S Reinstatement 12 Months              D56Q2LL
 
IBM Tivoli Storage Manager HSM for Windows
 Per terabytes:
  License and SW S&S 12 Months                           D55H5LL
  Annual SW S&S Renewal                                  E01ZBLL
  SW S&S Reinstatement 12 Months                         D55H6LL
IBM Tivoli Storage Manager for Enterprise Resource
Planning
 10 Processor Value Units:
  License and SW S&S 12 Months                           D56F7LL
  Annual SW S&S Renewal                                  E029CLL
  SW S&S Reinstatement 12 Months                         D56FBLL
 
IBM Tivoli Storage Manager for Virtual Environments
 10 Processor Value Units:
  License and SW S&S 12 Months                           D0I2SLL
  Annual SW S&S Renewal                                  E0BI0LL
  SW S&S Reinstatement 12 Months                         D0I2TLL
 
IBM Tivoli Storage Manager for Databases
 10 Processor Value Units:
  License and SW S&S 12 Months                           D56D9LL
  Annual SW S&S Renewal                                  E028WLL
  SW S&S Reinstatement 12 Months                         D56DALL
IBM System Storage Archive Manager
 
Per Terabyte (1-12)
 License and SW S&S 12 Months                            D61H2LL
Per Terabyte (1-12)
 Annual SW S&S Renewal                                   E040YLL
Per Terabyte (1-12)
 SW S&S Reinstatement 12 Months                          D61H3LL
 
Per Terabyte (13-32)
 License and SW S&S 12 Months                            D61G7LL
Per Terabyte (13-32)
 Annual SW S&S Renewal                                   E040ILL
Per Terabyte (13-32)
 SW S&S Reinstatement 12 Months                          D61G8LL
 
Per Terabyte (33-64)
 License and SW S&S 12 Months                            D61GHLL
Per Terabyte (33-64)
 Annual SW S&S Renewal                                   E040NLL
Per Terabyte (33-64)
 SW S&S Reinstatement 12 Months                          D61GILL
 
Per Terabyte (65-100)
 License and SW S&S 12 Months                            D61GJLL
Per Terabyte (65-100)
 Annual SW S&S Renewal                                   E040PLL
Per Terabyte (65-100)
 SW S&S Reinstatement 12 Months                          D61GKLL
 
Per Terabyte (101-250)
 License and SW S&S 12 Months                            D61GLLL
Per Terabyte (101-250)
 Annual SW S&S Renewal                                   E040QLL
Per Terabyte (101-250)
 SW S&S Reinstatement 12 Months                          D61GMLL
 
Per Terabyte (251+)
 License and SW S&S 12 Months                            D61GNLL
Per Terabyte (251+)
 Annual SW S&S Renewal                                   E040RLL
Per Terabyte (251+)
 SW S&S Reinstatement 12 Months                          D61GPLL
IBM Tivoli Storage Manager Suite for Unified Recovery
 
Per Terabyte (1-100)
 License and SW S&S 12 Months                            D0BM1LL
Per Terabyte (1-100)
 Annual SW S&S Renewal                                   E084XLL
Per Terabyte (1-100)
 SW S&S Reinstatement 12 Months                          D0BM2LL
 
Per Terabyte (101-250)
 License and SW S&S 12 Months                            D0BM9LL
Per Terabyte (101-250)
 Annual SW S&S Renewal                                   E0851LL
Per Terabyte (101-250)
 SW S&S Reinstatement 12 Months                          D0BMALL
 
Per Terabyte (251-500)
 License and SW S&S 12 Months                            D0BMBLL
Per Terabyte (251-500)
 Annual SW S&S Renewal                                   E0852LL
Per Terabyte (251-500)
 SW S&S Reinstatement 12 Months                          D0BMCLL
 
Per Terabyte (501-750)
 License and SW S&S 12 Months                            D0BMJLL
Per Terabyte (501-750)
 Annual SW S&S Renewal                                   E0856LL
Per Terabyte (501-750)
 SW S&S Reinstatement 12 Months                          D0BMLLL
 
Per Terabyte (751-1,250)
 License and SW S&S 12 Months                            D0BMKLL
Per Terabyte (751-1,250)
 Annual SW S&S Renewal                                   E0857LL
Per Terabyte (751-1,250)
 SW S&S Reinstatement 12 Months                          D0BMMLL
 
Per Terabyte (1,251-2,000)
 License and SW S&S 12 Months                            D0BMULL
Per Terabyte (1,251-2,000)
 Annual SW S&S Renewal                                   E085BLL
Per Terabyte (1,251-2,000)
 SW S&S Reinstatement 12 Months                          D0BMWLL
 
Per Terabyte (2,001+)
 License and SW S&S 12 Months                            D0BMVLL
Per Terabyte (2,001+)
 Annual SW S&S Renewal                                   E085CLL
Per Terabyte (2,001+)
 SW S&S Reinstatement 12 Months                          D0BMXLL
IBM Tivoli Storage Manager Suite for Unified Recovery -
 Archive Option
 
Per Terabyte
 License and Software Subscription and
  Support (SW S&S) 12 months                             D0PCMLL
Per Terabyte
 Annual SW S&S Renewal                                   E0DMPLL
Per Terabyte
 SW S&S Reinstatement 12 Months                          D0PCNLL
 
 
IBM Tivoli Storage Manager Suite for Unified Recovery Entry
 
Per Terabyte (1-100)
 License and SW S&S 12 Months                            D0Q3XLL
Per Terabyte (1-100)
 Annual SW S&S Renewal                                   E0DYELL
Per Terabyte (1-100)
 SW S&S Reinstatement 12 Months                          D0Q3YLL

To order a media pack for Passport Advantage , specify the part number in the desired quantity from the following table:

                                                  Part
Description                                       number

IBM Tivoli Storage Manager V6.4 DVD Media Pack -
Multilingual                                      BJ11PML
 
IBM Tivoli Storage Manager Extended Edition V6.4
DVD Media Pack - Multilingual                     BJ11QML
 
IBM Tivoli Storage Manager for Space Management
V6.4 DVD Media Pack - Multilingual (refer to
Note 2)                                           BJ11WML
 
IBM Tivoli Storage Manager for Enterprise
Resource Planning V6.4 DVD Media Pack -
Multilingual                                      BJ11TML
 
IBM Tivoli Storage Manager for Mail V6.4 DVD
Media Pack - Multilingual                         BJ11UML
 
IBM Tivoli Storage Manager HSM for Windows V6.4
DVD Media Pack - Multilingual (refer to Note 2)   BJ11XML
 
IBM Tivoli Storage Manager for Virtual
Environments V6.4 DVD Media Pack - Multilingual   BJ11YML
 
IBM Tivoli Storage Manager for Databases V6.4
DVD Media Pack - Multilingual                     BJ11SML
 
IBM System Storage Archive Manager V6.4 DVD
Media Pack - Multilingual                         BJ11RML
 
IBM Tivoli Storage Manager Suite for Unified
Recovery V6.4 DVD Media Pack - Multilingual       BJ11ZML
 
IBM Tivoli Storage Manager Suite for Unified
Recovery Entry V6.4 DVD Media Pack - Multilingual BJ120ML
 

The products listed in the above tables are also available via web download from Passport Advantage .

Note 2: These DVDs are also included in the Tivoli Storage Manager and Tivoli Storage Manager Extended Edition packages.



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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information form number

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect.

Technical support for IBM Tivoli Storage Manager HSM for Windows will be available for a minimum of three years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM , including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Other terms
Volume orders (IVO)

No

IBM International Passport Advantage Agreement
Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Usage restriction

Yes. Usage is limited to the quantity of Processor Value Units, client devices, and terabytes licensed.

For additional information, refer to the License Information document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express® . Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
IBM Operational Support Services - SoftwareXcel

No

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



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Statement of good security practices
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM . Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit

http://www.ibm.com/support/electronic


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Prices
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Information on charges is available at website

http://www.ibm.com/support

In the Electronic tools category, select the option for Purchase/upgrade tools.

Passport Advantage

For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

Authorization to resell IBM software products is achieved at the Reseller Authorization group level. You must be authorized in the Tivoli Storage Group to sell this product. To register an opportunity for this product in the Global Partner Portal, you may use Product Family - Software: Tivoli Storage. For information on how to become an Authorized Business Partner in IBM Software Value Plus, visit website

https://www-304.ibm.com/partnerworld/wps/servlet/ContentHandler/svp


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Order now
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To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

 
Phone:     800-IBM-CALL (426-2255)
Fax:       800-2IBM-FAX (242-6329)
 
 
For IBM representative: callserv@ca.ibm.com
 

 
For IBM Business Partner: pwswna@us.ibm.com
 
Mail:      IBM Teleweb Customer Support
           ibm.com® Sales Execution Center, Americas North
           3500 Steeles Ave. East, Tower 3/4
           Markham, Ontario
           Canada  L3R 2Z1
 
Reference: YE001
 

The Americas Call Centers, IBM's national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

GPFS and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Tivoli, Cognos, System Storage, System x, Tivoli Storage Manager FastBack, z/OS, Passport Advantage, AIX, Express and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/