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IBM InfoSphere Optim pureQuery Runtime for Linux , UNIX , and Windows V3.1 provides a runtime environment enhancing performance of existing and in-house enterprise database client applications

IBM United States Software Announcement 211-448
October 18, 2011


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number Order
now Order now


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At a glance
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IBM® InfoSphere® Optim™ pureQuery Runtime helps to improve the performance of existing database applications without having to modify them, thus providing customers a more cost effective way to improve the efficiency of their software solutions.

InfoSphere Optim pureQuery Runtime also captures critical client information that can be used by a database administrator to locate clients and optimize their interaction with the database.

InfoSphere pureQuery Runtime provides an API that:

  • Allows customers to build applications using features like static execution that improve performance of database queries
  • Helps customers build more secure database applications.
  • Helps customers more rapidly build database, applications, when used in conjunction with Data Studio


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Overview
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InfoSphere Optim pureQuery Runtime V3.1, previously known as IBM Optim pureQuery Runtime, provides a runtime environment that helps to enhance the performance of existing purchased and in-house enterprise database client applications written using Java™ or C, running stand-alone or in an application server environment.

pureQuery also provides an API that helps rapid development and deployment of new enterprise database applications, significantly reducing the development cost, time to market, or go-live cost for customers. Applications developed using the pureQuery API show improved performance due the underlying pureQuery technology, such as static execution of queries. Features of pureQuery, such as allowing additional authorizations to run queries, help customers build more secure database applications.

What's new in InfoSphere Optim pureQuery Runtime for V3.1

  • Nested Query Beans, a feature that eases development of application code which executes and handles results from an SQL statement with joins
  • A feature that simplifies moving of database applications that use pureQuery in an enterprise from test to production environments
  • Performance improvements that make it possible to capture application SQL statements with low processing overhead
  • Features that help leverage the Literal Substitution functionality for a larger variation of SQL statements and the ability to create a capture file by importing SQL statements from the IBM InfoSphere Optim Workload Query Tuner product
  • The ability to remove SQL statements invalidated due to schema changes from the capture file
  • Application development enhancements that reduce the need for the user to write custom code and deployment enhancements that include binder improvements and the ability to define group-level properties
  • Logging improvements that include low-impact logging and logging into a repository
  • New command line scripts to enhance the usability of pureQuery utilities

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Key prerequisites
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For details, refer to the Hardware requirements and Software requirements sections.



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Planned availability date
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  • October 21, 2011: Electronic availability
  • November 18, 2011: Media availability


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Description
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InfoSphere Optim pureQuery Runtime is a database access platform used by database application developers and database administrators to help improve performance, enhance security, and speed up application development.

pureQuery delivers benefits to customers in two ways: the first is through its Client Optimization component and the second is through the development and runtime components.

The Client Optimization component captures the SQL statements run by existing applications and provides a number of features that help improve the performance of these SQL statements while providing insight into their usage by the database applications.

pureQuery delivers improved performance with its Client Optimization by converting dynamic SQL statements normally used by a JDBC, CLI, or.NET application to static SQL. It can automatically convert literal values in SQL statements to parameter markers, enabling better statement reuse and caching. pureQuery allows an administrator to specify an alternate SQL statement in place of the one used in the application. Insight into the applications that are running is provided by features that make it possible to track SQL statements directly back to the originating application code.

pureQuery provides development and runtime components to help developers rapidly develop (generate) new application code that simplifies the coding needed to execute SQL statements and handles the results that come back from such execution. This is done by generating Java code that provides convenience methods to set SQL parameters and generate Java classes that represent results coming back from such SQL statements. The generated code employs best coding practices and built-in performance enhancements.

pureQuery integrates tightly with IBM Data Studio and aids rapid application development by providing an user friendly graphical interface that generates pureQuery enabled application and test code needed to retrieve and process data from databases.

Version 3.1 delivers features that enhance the two major components of IBM InfoSphere Optim pureQuery Runtime:

  • The Nested Query Beans feature that helps lower the cost of customer application development that involves use of complex Java objects to process results from SQL queries containing joins. Version 3.1 automates the generation of Java code needed to create nested beans that replicate the relational structure of the result data returned by SQL queries with joins.
  • A utility that translates location and schema names in captured SQL statements to ease moving applications deployed with pureQuery from test environments to production environments in an enterprise. This translation utility is useful as location and schema names usually differ between test environments where SQL capture is typically done and production environments where the captured SQL statements are used to enable static execution.
  • New capture mode with lower processing overhead that makes capturing in a production environment possible. Another capture mode introduced makes it possible for users to identify SQL statements encountered that have not been captured before and hence do not execute statically. This release offers a new mode that captures more application information than the modes available in previous versions of pureQuery.
  • Literal substitution enhancements make it possible to handle a larger number of captured SQL statements containing literals than was possible in the previous releases. This release also makes it possible to create a capture file using SQL statements imported from the IBM InfoSphere Optim Query Workload Tuner.
  • Application development enhancements that helps to reduce the need for the user to write custom code and deployment enhancements that include binder improvements and the ability to define group-level properties.
  • A feature that provides the user with the ability to remove SQL statements from the capture file that have become obsolete or have been invalidated due to changes in schema or tables originally used by the SQL.
  • Low-impact logging for the pureQuery Runtime component that makes it possible to leave logging on in a production environment. Logging into the pureQuery repository has also been introduced.
  • New command line scripts that function like macros and enhance usability of pureQuery utilities by consolidating and combining them, thus reducing the number of steps to complete a given operation.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM website

http://www.ibm.com/able/product_accessibility/index.html

Section 508 of the US Rehabilitation Act

IBM InfoSphere Optim pureQuery Runtime for Linux™, UNIX™, and Windows™ V3.1 is capable as of October 21, 2011, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested on the following website

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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InfoSphere Optim pureQuery Runtime for Linux, UNIX, and Windows V3.1 is an upgrade from Optim pureQuery Runtime for Linux, UNIX, and Windows, V2.2. InfoSphere Optim pureQuery Runtime works with IBM Data Studio to help accelerate development, improve performance, enhance security, and improve manageability of database applications.

InfoSphere Optim pureQuery Runtime takes advantage of DB2-unique static SQL execution in both Java and .NET environments to help drive down costs and lock-in performance. InfoSphere Optim pureQuery Runtime for Linux, UNIX, Windows can further enhance any Java environment -- whether custom-written code, framework based, or packaged application -- by providing valuable insight into the application SQL to help improve impact analysis and problem isolation.



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Program number
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Program    
number     VRM       Program name
 
5724-X84   3.1.0     IBM InfoSphere Optim pureQuery Runtime for
                     Linux, UNIX, and Windows                  


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Education support
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IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training website

http://www.ibm.com/services/learning/

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.

Available from IBM training, the newest offerings to support your training needs, enhance your skills, and boost your success with IBM software.

IBM offers a range of training options from traditional classroom to Instructor-Led Online to meet your demanding schedule. Instructor-Led Online (ILO) is an innovative learning format where students get the benefit of being in a classroom with the convenience and cost savings of online training.

Go green with IBM Onsite training for groups as small as three or as large as 14. Choose from the same quality training delivered in classrooms, or customize a course or a selection of courses to best suit your business needs.

Enjoy further savings when you purchase training at a discount with an IBM Education Pack - online account - - a flexible and convenient way to pay, track, and manage your education expenses online.

Visit http://ibm.com/trainingor call IBM training at 800-IBM-TEACH (426-8322) for scheduling and enrollment.



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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No hardcopy publications are shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Technical information
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Specified operating environment

Hardware requirements

Memory and disk requirements: The following table shows applicable recommended minimum memory and disk requirements. The actual requirements depend on the applications you intend to run. These requirements do not include any additional memory or disk requirements for other software that is running on your system. The numbers below are for reference only.

Product                Memory                 Disk
 
IBM InfoSphere Optim   128 MB                 80 MB
pureQuery Runtime
Software requirements

InfoSphere Optim pureQuery Runtime supports the following application server operating systems:

  • AIX® V5.3, V6.1, or V7.1
  • HP-UX 11i v2, 11i v3
  • Solaris SPARC 10 64-bit, 10 x86 64-bit
  • Red Hat Enterprise Linux 5.0 AS/ES x86-32-bit (Desktop)
  • Red Hat Enterprise Linux 5.0 AS/ES x86-64-bit (Desktop)
  • Red Hat Enterprise Linux 5.0 AS/ES for IBM System z®
  • Red Hat Enterprise Linux 5.0 AS/ES for IBM System p®
  • Red Hat Linux 5.0 AS/ES x86-32-bit (Advanced Platform)
  • Red Hat Linux 5.0 AS/ES x86-64-bit (Advanced Platform)
  • Red Hat Enterprise Linux 5.0 AS/ES for IBM System z (Advanced Platform)
  • Red Hat Enterprise Linux 5.0 AS/ES for IBM System p (Advanced Platform)
  • Red Hat Enterprise Linux 6.0 AS/ES x86-32-bit (Desktop)
  • Red Hat Enterprise Linux 6.0 AS/ES x86-64-bit (Desktop)
  • Red Hat Enterprise Linux 6.0 AS/ES for IBM System z
  • Red Hat Enterprise Linux 6.0 AS/ES for IBM System p
  • Red Hat Linux 6.0 AS/ES x86-32-bit (Advanced Platform)
  • Red Hat Linux 6.0 AS/ES x86-64-bit (Advanced Platform)
  • SUSE Linux 9.0 Enterprise Server x86-32-bit
  • SUSE Linux 9.0 Enterprise Server x86-64-bit
  • SUSE Linux 10.0 Enterprise Server x86-32-bit
  • SUSE Linux 10.0 Enterprise Server x86-64-bit
  • SUSE Linux 10.0 Enterprise Server for IBM System z
  • SUSE Linux 11.0 Enterprise Server x86-32-bit
  • SUSE Linux 11.0 Enterprise Server x86-64-bit
  • SUSE Linux 11.0 Enterprise Server for IBM System z
  • Windows 7 Professional Edition 32-bit and 64-bit
  • Windows 7 Enterprise Edition 32-bit and 641bit
  • Windows 7 Ultimate Edition 32-bit and 64-bit
  • Windows XP 32-bit and 64-bit (SP2)
  • Windows Vista Business Edition 32-bit and 64-bit
  • Windows Vista Enterprise Edition 32-bit and 64-bit
  • Windows Vista Ultimate Edition 32-bit and 64-bit
  • Windows Server 2003 Enterprise 32-bit and 64-bit
  • Windows Server 2003 Standard 32-bit and 64-bit
  • Windows Server 2003 Data Center 32-bit and 64-bit
  • Windows Server 2003 R2 Enterprise 32-bit and 64-bit
  • Windows Server 2003 R2 Standard 32-bit and 64-bit
  • Windows Server 2003 R2 Data Center 32-bit and 64-bit
  • Windows Server 2008 Enterprise 32-bit and 64-bit
  • Windows Server 2008 Standard 32-bit and 64-bit
  • Windows Server 2008 Data Center 32-bit and 64-bit
  • Windows Server 2008 R2 Enterprise 64-bit
  • Windows Server 2008 R2 Standard 64-bit
  • Windows Server 2008 R2 Data Center 64-bit

Other technical information

Data Studio pureQuery Runtime requires one of the following to be installed as a prerequisite for IBM data server support:

  • IBM Data Server Driver for JDBC and SQLJ V3.57, or later (or corresponding DB2 Connect™ version level) for JDBC 3.0 applications and IBM Data Server Driver for JDBC and SQLJ V4.7, or later, for JDBC 4.0 applications.
  • IBM Data Server Clients for ODBC, CLI, .NET V9.5.3, or later

IBM Optim pureQuery Runtime and Development Studio require the following Oracle JDBC Drivers for Oracle support:

  • Oracle Database 11g Release 1 (11.1.0.7.0) JDBC Drivers
    • odbcj5.jar
    • odbcj6.jar
    • datadirect 4.0
  • Oracle Database 10g Release 2 (10.2.0.4) JDBC Drivers
    • odbcj5.jar
    • datadirect 4.0

IBM Data Studio Developer and IBM Data Studio pureQuery Runtime support:

  • DB2® for Linux, UNIX, and Windows V9.1, V9.5, V9.7 and V9.8
  • DB2 for System i® V5R4, V6R1, and V7R1
  • DB2 for z/OS® V8.1, or later
  • Informix® Dynamic Server V11.10, V11.50, and V11.70
  • Oracle 10g, 10gR2, 11g, and 11gR2

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Customer responsibilities

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

InfoSphere Optim pureQuery Runtime for Linux, UNIX, and Windows

  • IBM InfoSphere Optim pureQuery Runtime V3.1 - Multiplatform DVD
  • Quick Start Guide

Security, auditability, and control

The products in this announcement use the security and auditability features of the host hardware or software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function                   Product         Product
title                               group           category
 
InfoSphere Optim pureQuery          IBM Database 2  Data Studio
 Runtime for Linux, UNIX, 
and Windows
Program name                          PID        Charge unit
                                      number     description
 
InfoSphere Optim pureQuery Runtime    5724-X84   Per Processor
 for Linux, UNIX, and Windows                    Value Unit for
                                                 System z
InfoSphere Optim pureQuery Runtime    5724-X84   Per Processor
 for Linux, UNIX, and Windows                    Value Unit 

Charge metrics definitions

Processor Value Unit

Processor Value Unit (PVU) is a unit of measure by which the Program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU Table by Processor Value, Brand, Type and Model Number at http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html) and the number of processors made available to the Program. IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores

Licensee can deploy the Program using either Full Capacity licensing or Virtualization Capacity (Sub-Capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (see webpage below). If using Full Capacity licensing, Licensee must obtain PVU entitlements sufficient to cover all activated processor cores* in the physical hardware environment made available to or managed by the Program, except for those servers from which the Program has been permanently removed. If using Virtualization Capacity licensing, Licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the Program, as defined according to the Virtualization Capacity License Counting Rules at http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_specific_virtualization_technologies.html

* An Activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.

Note: Some programs may require licenses for the Program AND what is being managed. In that case, the following applies: In addition to the entitlements required for the Program directly, Licensee must obtain PVU entitlements for this Program sufficient to cover the processor cores managed by the Program.

Note: Some programs may be licensed on a managed basis ONLY. In that case, the following applies: Instead of the entitlements required for the Program directly, Licensee must obtain PVU entitlements for this Program sufficient to cover the processor cores managed by the Program.

Note: A few programs on an exception basis may be licensed on a referenced basis. In that case, the following applies: Rather than obtaining entitlements for the activated processor cores available to the Program, Licensee must obtain PVU entitlements for this Program sufficient to cover the environment made available to the Referenced Program as if the Program itself were executing everywhere the Referenced Program was executing, independent of the basis on which the Referenced Program is licensed.

Note: Express and Workgroup programs may be licensed with maximum use terms. In that case, the following applies: The maximum authorized use terms and conditions for PVU licensed IBM Express and Middleware Programs can be found in the IBM Express and Middleware Licensing Guide.

Passport Advantage program licenses

IBM IS Optim pureQuery RT Linux, UNIX, and Windows

                                                         Part
Program name/description                                 number
 
IBM Data Studio pureQuery Runtime
IS Optim pureQuery RT for LUW PVU Annual SW S&S Rnwl     E048YLL
IS Optim pureQuery RT for LUW PVU License & SW S&S 12    D61YKLL
 Mo
IS Optim pureQuery RT for LUW PVU SW S&S Reinstate 12    D61YLLL
 Mo

Passport Advantage supply

                                                         Part
Program name/description                                 number
 
IS Optim pureQuery RT Linux, UNIX, and Windows V3.1.0
IBM InfoSphere Optim pureQuery Runtime for LUW V3.1      BB18SML
 Multiplatform ML MP

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IS Optim pureQuery Runtime Linux, UNIX, and Windows V3.1.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Optim pureQuery         IBM InfoSphere Optim        BB18SML
 Runtime for LUW Processor   pureQuery Runtime for LUW
 Value Unit                  V3.1 Multiplatform ML MP
IBM Optim pureQuery         IBM InfoSphere Optim        BB18SML
 Runtime for LUW Processor   pureQuery Runtime for LUW
 Value Unit for System z     V3.1 Multiplatform ML MP

Cross-platform products

Cross-platform products for use on System z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement

IBM IS Optim pureQuery Runtime Linux, UNIX, and Windows

                                                         Part
Program name/description                                 number
 
IBM Data Studio pureQuery Runtime
IS Optim pureQuery RT for LUW PVU for Sys z Annual SW    E0571LL
 S&S Rnwl
IS Optim pureQuery RT for LUW PVU for Sys z License &    D04QBLL
 SW S&S 12 Mo
IS Optim pureQuery RT for LUW PVU for Sys z SW S&S       D04QCLL
 Reinstate 12 Mo
Cross-platform product for use on System z IFL engines

Order the part numbers that follow when the product is intended to run on the Linux operating system on System z IFL engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.



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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information form number
Program name                              Program    Form number
                                          number
 
InfoSphere Optim pureQuery Runtime for    5724-X84   L-DNAA-8JPSBB
Linux, UNIX, and Windows

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Usage restriction

Yes. For additional information refer to the License Information Document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support (Software Maintenance)

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (also referred to as Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (also referred to as Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
System i Software Maintenance applies

No

Educational allowance available

Not applicable.



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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.



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Prices
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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet®, if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller


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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

Optim, DB2 Connect and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, InfoSphere, Passport Advantage, AIX, System z, System p, DB2, System i, z/OS, Informix, Express, ValueNet and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Windows is a trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use