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IBM InfoSphere Data Architect V7.6 lets you discover, model, visualize, relate, and standardize data assets across your enterprise

IBM United States Software Announcement 211-441
October 18, 2011


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number Order
now Order now


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At a glance
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InfoSphere® Data Architect V7.6 improves database support and usability for use in your enterprise through:

  • Wizard-driven, custom report generation no longer requires programming.
  • Eclipse Java™ pluglet support helps automate and extend model management tasks.
  • Sub-type enhancements and namespaces improve support of enterprises using IBM® Industry Models.
  • Includes support for new DB2® 10 for z/OS® features, including temporal tables.
  • PL/I data structures can be imported as logical data models.
  • Includes improved support for Oracle and SQL Server databases.
  • Includes improved data type support for logical models including UML and annotation support.
  • Includes enhancements in diagramming, reporting, compare and synch, web publishing, and search and replace.


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Overview
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InfoSphere Data Architect is a powerful collaborative data design tool. With InfoSphere Data Architect, you can discover, model, visualize, relate, and standardize diverse and distributed data assets across your enterprise.

InfoSphere Data Architect provides the following features and benefits that help to:

  • Simplify and speed up warehouse design, dimensional modeling, and change management by providing a tool to the warehouse data modelers and database administrators to design and manage your warehouse from an enterprise logical model
  • Reduce cost and enhance productivity by providing a tool to the service-oriented architecture (SOA), enterprise service business (ESB) or Business Intelligence (BI) architects, data modelers, and database administrators to enforce and implement your corporate data modeling standards and to reverse engineer and integrate existing models and data assets into an enterprise logical model
  • Reduce cost by enabling cross-lifecycle, cross-role, and cross-organizational collaboration that aligns process service, application, and data architecture by providing a tool that can be integrated and used together with Rational® Software Architect, Rational Requisite Pro, WebSphere® Business Modeler Advanced, Cognos® Business Intelligence, Data Studio and integrated as part of the InfoSphere Foundation tools by application architects, application developers, BI architects, database administrators, warehouse modelers, and warehouse database administrators
  • Simplify deployment on Windows™ and Linux™ because the tool is built on Eclipse, a reliable and extensible platform for building, deploying and managing software across the entire software lifecycle

InfoSphere Data Architect V7.6 improves the InfoSphere Data Architect features by:

  • Wizard-driven custom report generation that no longer requires programming
  • Eclipse Java pluglet support that helps automate and extend model management tasks
  • Sub-type enhancements and namespaces that improve support of enterprises using IBM Industry Models
  • Support for new DB2 10 for z/OS features including temporal tables
  • Support importing PL/I data structures as logical data models
  • Support for SQL Server 2008 was added
  • Improved data type support for logical models includes UML and annotation support
  • Enhancements in diagramming, reporting, compare and synch, web publishing, and search and replace

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Key prerequisites
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For details, refer to the Hardware requirements and Software requirements sections.



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Planned availability date
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  • October 21, 2011: Electronic availability
  • November 18, 2011: Media availability


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Description
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InfoSphere Data Architect is a collaborative data design tool that you can use to discover, model, visualize, relate, and standardize diverse and distributed data assets across your enterprise.

InfoSphere Data Architect provides premier support for IBM databases including DB2 and Informix® and competitive support for Oracle, SQL Server, Sybase and Teradata.

The tool is used by data modelers, database administrators, SOA, ESB or BI architects to enforce standards and policies in your enterprise, simplify and speed up warehouse design and dimensional modeling and helps to manage change.

The tool provides data lifecycle integration used as part of the InfoSphere Foundation Tools or together with Rational Software Architect, Rational Requisite Pro, WebSphere Business Modeler Advanced, Cognos Business Intelligence, IBM Industry Models, as well as many Optim-branded tools which enhances productivity, quality and governance.

InfoSphere Data Architect 7.6 delivers enhancements in these key areas:

Data Modeling and Asset Integration

  • Sub-type enhancements and namespaces improve support of enterprises using IBM Industry Models
  • PL/I data structures can be imported as logical data models.
  • Improved data type support for logical models including UML and annotation support.

Database support

  • Support for new DB2 10 for z/OS features, including temporal tables
  • Support for SQL Server 2008 was added

Usability

  • Eclipse Java pluglet support that helps automate and extend model management tasks
  • Enhancements in diagramming, reporting, compare and synch, web publishing, search and replace
  • Wizard-driven custom report generation that no longer requires programming

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM website

http://www.ibm.com/able/product_accessibility/index.html

Section 508 of the US Rehabilitation Act

InfoSphere Data Architect is capable as of November 18, 2011 , when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested on the following website

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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InfoSphere Data Architect is differentiated from other data modeling tools based on its lifecycle integration that enhances productivity, quality, and governance.

InfoSphere Data Architect delivers a competitive and viable alternative to other data modeling tools by featuring built-in import from Rational Rose®, CA All Fusion, Erwin, Sybase PowerDesigner and Embarcadero ER/Studio offerings.

InfoSphere Data Architect provides premier support for IBM databases, including DB2 and Informix and competitive support for Oracle, SQL Server, Sybase and Teradata.



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Program number
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Program    
number     VRM      Program name
 
5724-V15   7.6.0    IBM InfoSphere Data Architect


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Education support
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IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training website

http://www.ibm.com/services/learning/

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.

Available training offerings include customer on-site training, public training at IBM facilities, and remote learning via e-Learning.

Through our customer on-site training, we can deliver standard or customized training to meet the requirements of our customers. We can also provide our mobile academies for a rental fee to minimize customer's setup activities. For more information on onsite instructor-led training, email us at iiseduc@us.ibm.com.

Our public training simplifies the process by providing the complete environment for standard course deliveries and giving students an ability to learn without the distractions of everyday responsibilities. We offer public training on a regular schedule across North America and other geographies around the globe. For more information on public instructor-led training, visit our website at

http://www.ibm.com/services/learning

You may send an email to

iiseduc@us.ibm.com

Instructor-led course listing

Course         Course name               Brief description
number 
CE82           Using InfoSphere Data     This course instructs you on the
               Architect                 acquisition, installation, and
                                         navigation of IBM InfoSphere Data
                                         Architect.
3E82           Using InfoSphere Data     This course instructs you on the
               Architect-Instructor led  acquisition, installation, and                   
               Online                    navigation of IBM InfoSphere Data
                                         Architect.      

The newly enhanced e-Learning program provides customers with the ability to attend training on their own schedule, at their own location. This program offers state of the art technology to deliver highly valuable training and minimum cost. All current courses are approximately three hours in length and offer a valuable learn-by-doing, self-paced format. For more information, contact us at iiseduc@us.ibm.com.



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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No hardcopy publications are shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the US) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Technical information
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Specified operating environment

Hardware requirements

Memory and disk requirements

The following table shows applicable recommended minimum memory and disk requirements. The actual requirements depend on the applications you intend to run. These requirements do not include any additional memory or disk requirements for other software that is running on your system. The numbers below are for reference only.

Product                Memory                 Disk
 
IBM InfoSphere Data    2 GB                   2 GB
Architect
Software requirements

The operating system support level of various IBM products is frequently updated. To obtain the current information for supported software levels, including recommended maintenance levels, refer to

http://www-01.ibm.com/software/data/optim/data-architect/

Minimal requirements for operating systems at the time of announcement are listed as follows. (Refer to the website previously listed for further details and Service Pack requirements.)

IBM InfoSphere Data Architect V7.6 supports the following desktop operating systems:

  • Red Hat Desktop 5.0 x86-32 (x86-32 and also x86-64 in 32-bit compatibility mode)
  • Red Hat Desktop 6.0 x86-32 (x86-32 and also x86-64 in 32-bit compatibility mode)
  • Red Hat Enterprise Linux 5.0 AS/ES x86-64 (in 32-bit compatibility mode)
  • Red Hat Enterprise Linux 6.0 AS/ES x86-64 (in 32-bit compatibility mode)
  • SUSE Linux Enterprise Desktop 10 (x86-32 and also x86-64 in 32-bit compatibility mode)
  • SUSE Linux Enterprise Desktop 11 (x86-32 and also x86-64 in 32-bit compatibility mode)
  • SUSE Linux Enterprise Server 9.0 x86-32 (x86-32 and also x86-64 in 32-bit compatibility mode)
  • SUSE Linux Enterprise Server 11 x86-32 (x86-32 and also x86-64 in 32-bit compatibility mode)
  • SUSE Linux Enterprise Server 10 x86-32 (x86-32 and also x86-64 in 32-bit compatibility mode)
  • Windows Vista Business, Enterprise, Ultimate 32-bit and 64-bit (in 32-bit compatibility mode)
  • Windows XP Professional 32-bit and 64-bit (Service Pack 3 (SP3)) (in 32-bit compatibility mode)
  • Windows Server 2003 Standard, Enterprise, Data Center x86-32 and x86-64 (in 32-bit compatibility mode)
  • Windows Server 2008 Standard, Enterprise, Data Center x86-32 and x86-64 (in 32-bit compatibility mode)
  • Windows Server 2003 R2 Standard, Enterprise, Data Center x86-32 and x86-64 (in 32-bit compatibility mode)
  • Windows Server 2008 R2 Standard, Enterprise, Center x86-32 and x86-64 (in 32-bit compatibility mode)
  • Windows 7 x86-32 (Enterprise, Professional, Ultimate) and x86-64 (in 32-bit compatibility mode)

IBM InfoSphere Data Architect V7.6 supports the following data sources:

  • DB2 for Linux, UNIX™, and Windows V9.1, V9.5, V9.7, and V9.8
  • DB2 for z/OS V8, or later
  • Informix Dynamic Server V10, or later
  • DB2 for i V5R4
  • Derby Versions 10.0, 10.1, 10.2
  • Generic JDBC
  • Oracle 10g, 11g
  • Microsoft™ SQL Server Enterprise 2005, 2008 R1 and R2
  • MySQL Versions 4.0, 4.1, 5.0, and 5.1
  • Sybase Adaptive Server Enterprise Versions 12.0, 12.5, 12.x, 15.0
  • Teradata 2.x

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Customer responsibilities

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

InfoSphere Data Architect V7.6

  • InfoSphere Data Architect V7.6.0.0 License Activation Kit- Multiplatform CD
  • InfoSphere Data Architect V7.6.0.0 for Windows DVD
  • InfoSphere Data Architect V7.6.0.0 for Linux DVD
  • InfoSphere Data Architect V7.6.0.0 Quick Start Guide CD
  • InfoSphere Data Architect V7.6.0.0 Quick Start Guide
  • Rational License Key Server V8.1.1.6 - Multiplatform DVD
  • Rational License Key Admininstrator V8.1.1.6 - Multiplatform CD

Security, auditability, and control

InfoSphere Data Architect uses the security and auditability features of the host hardware and software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
Bottom rule

This product is only available via Passport Advantage. It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software ValueNet®.

For more information about IBM Software ValueNet, visit

http://www-01.ibm.com/software/lotus/passportadvantage/IBM_SW_ValueNet.html

To locate IBM Business Partners for Software ValueNet in your geography for a specific Software ValueNet portfolio, contact your IBM representative.

Product information

Licensed              Product         Product
function title        group           category
 
IBM InfoSphere        IBM             IBM
Data Architect        Information     Information
                      Integrator      Integrator
                                   PID        Charge unit
Program name                       number     description
 
IBM InfoSphere Data Architect      5724-V15   PA Per Floating User
IBM InfoSphere Data Architect      5724-V15   PA Per Floating User
                                              for zSeries
IBM InfoSphere Data Architect      5724-V15   PA Per  Authorized User
IBM InfoSphere Data Architect       5724-V15  PA Per Authorized User
                                              for zSeries

Charge metrics definitions

Authorized User

Authorized User is the unit of measure by which this program is licensed. An Authorized User is an individual (named or unnamed) within or outside of your enterprise. The program may be installed on one or more computers or servers and accessed by the number of users authorized by the Proof of Entitlement (PoE). You must have an entitlement for each Authorized User accessing the program or any program component in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.

Install

Install is a unit of measure by which the program can be licensed. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program.

Passport Advantage program licenses

InfoSphere Data Architect

                                                         Part
Part description                                         number
 
IBM InfoSphere Data Architect
InfoSphere Data Architect Authorized User Annual SW S&S  E02BRLL
 Rnwl
InfoSphere Data Architect Authorized User Lic + SW S&S   D56SGLL
 12 Mo
InfoSphere Data Architect Authorized User SW S&S         D56SHLL
 Reinstate 12 Mo
InfoSphere Data Architect Floating User Annual SW S&S    E02BSLL
 Rnwl
InfoSphere Data Architect Floating User Lic + SW S&S 12  D56SMLL
 Mo
InfoSphere Data Architect Floating User SW S&S           D56SNLL
 Reinstate 12 Mo

Passport Advantage trade-up licenses

InfoSphere Data Architect

                                                        Trade-up
Precursor product           Trade-up product            part
                                                        number
 
IBM InfoSphere Data Architect
Ratl Rose Data Modeler      InfoSp Data Architect AU    D56SILL
 Auth User                   from Rose Data Modeler AU
                             Trdup Lic + SW S&S 12 Mo
Ratl Rose Data Modeler      InfoSp Data Architect Fl    D56SSLL
 Float User                  from Rose Data Modeler Fl
                             Trdup Lic + SW S&S 12 Mo
Ratl Rose XDE® Java or Ratl  InfoSphere DA Fl f Rose     D56STLL
 Rose Java Float User        XDE/Rose Dev Java Fl Trdup
                             Lic + SW S&S 12 Mo
Ratl Rose XDE Plus or Ratl  InfoSphere DA AU f Rose     D56SLLL
 Rose Ent Auth User          XDE Plus/Rose Ent AU Trdup
                             Lic + SW S&S 12 Mo
Ratl Rose XDE Java or Ratl  InfoSphere DA AU f Rose     D56SJLL
 Rose Java Auth User         XDE/Rose Dev Java AU Trdup
                             Lic + SW S&S 12 Mo
Ratl Rose XDE VS or Ratl    InfoSphere DA AU f Rose     D56SKLL
 Rose VS Auth User           XDE/Rose Dev VS AU Trdup
                             Lic + SW S&S 12 Mo
Ratl Rose XDE Plus or Ratl  InfoSphere DA Fl f Rose     D56T3LL
 Rose Ent Float User         XDE Plus/Rose Ent Fl Trdup
                             Lic + SW S&S 12 Mo
Ratl Rose XDE VS or Ratl    InfoSphere DA Fl f Rose     D56SULL
 Rose VS Float User          XDE/Rose Dev VS Fl Trdup
                             Lic + SW S&S 12 Mo

Passport Advantage supply

                                                         Part
Program name/description                                 number
 
InfoSphere Data Architect V7.6.0
IBM InfoSphere Data Architect V7.6 Multiplatform         BB18MML
 Multilingual Media Pack

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

InfoSphere Data Architect V7.6.0

Entitled maintenance                                    Part
offerings description       Media packs description     number
 
IBM Rational Data           IBM InfoSphere Data         BB18MML
 Architect for zSeries®       Architect V7.6
 Authorized User             Multiplatform Multilingual
                             Media Pack
InfoSphere Data Architect   IBM InfoSphere Data         BB18MML
 Authorized User             Architect V7.6
                             Multiplatform Multilingual
                             Media Pack
InfoSphere Data Architect   IBM InfoSphere Data         BB18MML
 Floating User               Architect V7.6
                             Multiplatform Multilingual
                             Media Pack
InfoSphere Data Architect   IBM InfoSphere Data         BB18MML
 zSeries Floating User       Architect V7.6
                             Multiplatform Multilingual
                             Media Pack

Cross-platform products

Cross-platform products for use on System z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z® servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement

InfoSphere Data Architect

                                                         Part
Part description                                         number
 
IBM InfoSphere Data Architect
InfoSphere Data Architect System z Authorized User       E02YWLL
 Annual SW S&S Rnwl
InfoSphere Data Architect System z Authorized User Lic   D59F9LL
 + SW S&S 12 Mo
InfoSphere Data Architect System z Authorized User SW    D59FBLL
 S&S Reinstate 12 Mo
InfoSphere Data Architect System z Floating User Annual  E02YNLL
 SW S&S Rnwl
InfoSphere Data Architect System z Floating User Lic +   D59ETLL
 SW S&S 12 Mo
InfoSphere Data Architect System z Floating User SW S&S  D59EVLL
 Reinstate 12 Mo
Cross-platform product for use on System z IFL engines

Order the part numbers that follow when the product is intended to run on the Linux operating system on System z IFL engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.



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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information form number
                                 Program    
 Program name                    number     Form number
 
InfoSphere Data Architect        5724-V15   L-MTHG-8JY48D

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Usage restriction

Yes. For additional information refer to the License Information Document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support (Software Maintenance)

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (also referred to as Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (also referred to as Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
System i Software Maintenance applies

No

Educational allowance available

Not applicable.



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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.



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Prices
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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet, if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller


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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

Note: Shipments will begin after the planned availability date.

IBM Software ValueNet

These products are available under IBM Software ValueNet, either directly from IBM or through authorized Business Partners who invest in skills and high value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills and expertise provided by these Business Partners.

Additions to Software ValueNet will be communicated through standard product announcements. For a current list of IBM software available under Software ValueNet, visit

http://www-01.ibm.com/software/lotus/passportadvantage/IBM_SW_ValueNet.html

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.

Questions regarding IBM Software ValueNet may be sent to AskSoftwareValueNet@us.ibm.com

Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

InfoSphere, IBM, DB2, z/OS, Rational, WebSphere, Cognos, Informix, Rational Rose, Passport Advantage, Express, ValueNet, XDE, zSeries, System z and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Windows and Microsoft are trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use