IBM Rational Automation Framework V3.0 delivers improved control over middleware environments through automation of complex administration and deployment tasks
IBM United States Software Announcement 211-336August 30, 2011
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| At a glance |
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IBM® Rational® Automation Framework V3.0 is a robust, customizable framework that provides automation for middleware environment build-outs, middleware administration, and deployment of application and related artifacts.
- Offers a stand-alone product offering with no purchase dependency on IBM Rational Build Forge®
- Delivers simplified packaging and pricing, substantial enhancements in user experience, and additional security features
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| Overview |
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IBM Rational Automation Framework provides a robust, customizable and extensible framework for management and control of complex, heterogeneous middleware environments.
IBM Rational Automation Framework provides a multi-cell tool for WebSphere® middleware environments that can deliver automation and consolidation capabilities to the WebSphere development, Q&A, staging, and production administration functions. The framework helps businesses increase productivity, improve speed, quality, and consistency of application delivery, and reduce costs of standards compliance, IT governance, and disaster recovery.
With MidVision extensions announced in April, 2011, and available separately, IBM Rational Automation Framework brings the same automation benefits and value to additional IBM middleware platforms of WebSphere MQ and WebSphere Message Broker and to leading non-IBM middleware platforms of Oracle WebLogic Application Server and RedHat JBoss Application Server.
IBM Rational Automation Framework V3.0 further enhances customer value in these key ways:
- Customers do not have to separately purchase Build Forge server or Build Forge Access user licenses to support an Rational Automation Framework environment. Instead, an IBM Rational Automation Framework purchase includes all the technologies necessary to support a fully functional automation environment.
- IBM Rational Automation
Framework is now licensed directly in terms of the size of middleware
estates it manages:
- Middleware estates running on Distributed platforms are measured in terms of PVUs and, thus, IBM Rational Automation Framework is available in PVU terms to manage those estates.
- Middleware estates running on z/OS® platform are measured in terms of Value Units (VUs), while the actual consumption is measured in terms of Million Service Units (MSUs). Thus, a separate chargeable component of IBM Rational Automation Framework is available to these customers with the charge metric of Reference Value Units (RVUs) that accounts for the z/OS consumption.
- Customers have an enhanced user experience with this version of IBM Rational Automation Framework that is aligned with the standard middleware administrative structure and more intuitive to middleware user base.
Finally, this version includes enhancements that further improve conformance with customer security policies.
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: AE001).
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| Key prerequisites |
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For details, refer to the Hardware requirements and the Software requirements sections.
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| Planned availability date |
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August 30, 2011: Electronic availability
September 16, 2011: Media availability
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| Description |
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IBM Rational Automation Framework is a robust, cohesive, and extensible framework for management and control of complex, heterogeneous middleware environments. IBM Rational Automation Framework helps customers to substantially improve their development and operations functions. With IBM Rational Automation Framework, customers can:
- Improve productivity and quality
- Control operational costs to manage large, heterogeneous middleware
- Retain and capture knowledge across middleware environments
- Enhance disaster recovery preparedness
- Enforce governance with little or no additional workloads
Simplified and cost-effective procurement
IBM took drastic steps in simplifying the IBM Rational Automation Framework product packaging and pricing to make it straight-forward for customers to understand and procure it. Key facets of this simplification include:
- No purchase dependency on Build Forge Server or user licenses
- Simplified licensing licensing based on the size of the total middleware estate it manages
- A single, low price to manage any of the supported middleware targets
IBM Rational Automation Framework is now available as a stand-alone product with no purchase dependency on IBM Rational Build Forge. IBM Rational Automation Framework continues to exploit the Build Forge automation engine to bring in the same benefits to customers as it did in IBM Rational Automation Framework for WebSphere in the past. However, IBM Rational Automation Framework now bundles the necessary Build Forge technologies as Embedded Programs so that customers do not have to separately purchase the Build Forge Server or user licenses.
Removal of Build Forge purchase dependency dramatically increases the returns on customer investments and enables you to efficiently roll out a common, cohesive automation solution to manage your entire middleware infrastructure:
- First, it lowers the entry barriers to get started with IBM Rational Automation Framework: The savings in minimum investment needs to procure and set up IBM Rational Automation Framework can be as high as 70%.
- Further, as customers plan to expand IBM Rational Automation Framework footprint for fail-over and redundancy purposes and for continuous availability, or as they expand their user base, they do not need to separately purchase additional Build Forge Server or user licenses.
IBM Rational Automation Framework is now licensed in a most cost-effective way for our customers using it to manage middleware on both, Distributed and z/OS, platforms.
- For middleware on Distributed platforms, IBM Rational Automation Framework offers standard PVU (Processor Value Unit) licenses on reference basis. With this, customers measure the total PVUs of middleware on Distributed platforms that they intend to manage with IBM Rational Automation Framework, and they obtain that many PVU licenses of IBM Rational Automation Framework to cover their needs.
- For middleware on z/OS platform, IBM Rational Automation Framework
offers standard Resource Value Unit (RVU) licenses on reference basis
per the Value Unit Exhibit 007 (VUE007) of IBM System z® Software Pricing documented
here
With this, customers measure the intended usage of z/OS middleware in terms of Millions of Service Units (MSUs) and convert them Value Units (VUs) based on VUE007, and obtain that many RVU licenses of IBM Rational Automation Framework for z/OS Workloads to cover their needs. There is a tool available to convert MSUs to VUs and the reverse at
Finally, IBM Rational Automation Framework is offered at single low price points across all the separate middleware targets it supports. Additionlly, each IBM Rational Automation Framework license may be deployed to manage any of the supported automation targets. This enables customers to provide the total size of their middleware estate and procure the necessary IBM Rational Automation Framework licenses to cover the entire base in a simple, straightforward process.
Customers now have a simplified and cost-effective mechanism to procure and set up this solution to manage their middleware infrastructure and improve team productivity.
Seamless migration for existing customers
With this separation of IBM Rational Automation Framework for WebSphere as an optional component of Build Forge into its own PID, existing customers will go through a seamless migration from previous IBM Rational Automation Framework for WebSphere and Build Forge license entitlements to new IBM Rational Automation Framework entitlements.
Migration of IBM Rational Automation Framework for WebSphere Standard and Enterprise Edition Entitlements
- Each Server license entitlement to IBM Rational Automation Framework for WebSphere Standard Edition (PPA part number D090VLL) will be migrated to 4,000 PVU licenses of IBM Rational Automation Framework.
- Each Server license entitlement to IBM Rational Automation Framework for WebSphere Enterprise Edition (PPA part number D090CLL) will be migrated to 4,000 PVU licenses of IBM Rational Automation Framework.
Enhanced customer experience
With this new version, IBM Rational Automation Framework now offers a vastly enhanced customer experience with new Eclipse-based user interface (UI). The new UI is intuitive and aligned with typical middleware administrative structures and standard mode of operations. This UI is provided in addition to the existing interfaces and, thus, provides flexibility and choice to end users.
Users can perform most of the middleware operations through the more intuitive new UI and its perspectives of:
- WebSphere Cell Configuration Explorer
- WebSphere Cell Configuration Compare Utility
- Automation Plan Designer
Security enhancement
IBM Rational Automation Framework V3.0 includes a significant enhancement to align with customer security policies around WebSphere middleware. With "sudo" support, IBM Rational Automation Framework framework server can now employ one user ID to log into the target server and, then, switch over to another user ID with WebSphere administrative rights to perform remote tasks. This feature helps customers comply with corporate security policies and maintain smooth middleware operations.
Section 508 of the US Rehabilitation Act
Rational Automation Framework is capable as of September 9, 2011 , when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested on the following website
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| Availability of national languages |
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Product description Language General availability date Ratl Auto Framework V3.0.0 English September 16, 2011
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| Program number |
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Program number VRM Program name 5725-E26 3.0.0 IBM Rational Automation Framework
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| Offering Information |
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Product information is available via the Offering Information website
Also, visit the Passport Advantage® website
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| Publications |
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No publications are shipped with this product.
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the US) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.
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| Technical information |
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Specified operating environment
Hardware requirements
Processor
- Intel™ Pentium™ processor at 500 MHz or faster
- Intel EM64T or AMD Opteron
- SPARC 32-bit and 64-bit
- System p®, Power® 5
Memory: Minimum 1 GB
Note: Memory is for the framework server only. Other products have additional memory requirements, see their documentation for this information.
Disk space
Core product directories: Minimum is 1 GB, and includes space required for the provided Java™ SDKs (software development kits).
Media tree directory: The space required for the media tree varies for each product installation. The disk space required is equivalent to the size of the installation media that you copy to the media directory. The media tree can be on the framework server or on a shared network drive.
To estimate disk space requirements, include space required by all products, product versions, and fix packs for each operating system that you plan to support. For help determining space requirements, refer to the WebSphere product documentation.
Environments directory: Minimum is 1 GB. The actual space required is affected by the following factors:
- WebSphere cells that you define and the number of applications deployed per cell.
- The size of Web application files; for example EAR files, shared libraries and other files.
- The cell configuration files that are copied from WebSphere and saved to the RAFW_HOME/user/environments directory.
To estimate space requirements for enterprise applications, see your WebSphere documentation.
Temporary directories: Minimum space is 1 GB for the logs, work, and user directories. To reclaim space, you have the option to periodically delete the contents of the work and log directories.
Software requirements
Verify that the framework server system satisfies minimum software requirements.
Supported operating systems for the framework server
The framework server runs on the following operating systems and hardware platforms.
The framework server is a 32-bit application that can be run on 64-bit operating systems; for example, Solaris 64-bit SPARC.
Unless specified, all service packs, updates, and minor releases for the indicated version are supported. If a service pack or minor release is specified, later service packs and minor releases are also supported.
Windows™ operating systems
- Windows Server 2008 (Intel)
- Windows Server 2008 R2: (Intel)
- Windows Server 2003: Service Pack 1 or later (Intel)
- Windows Server 2003: Service Pack 2 (Intel)
- Windows XP Professional: Service Pack 2 or later (Intel)
UNIX™ and Linux™
- Red Hat Enterprise Linux 4 Server (Intel)
- Red Hat Enterprise Linux 5 Server (Intel)
- Red Hat Enterprise Linux 6 Server (Intel)
- SUSE Linux Enterprise Server 10 (Intel)
- Solaris 9, 10 (SPARC)
- AIX® 5.3, 6.1 (System p and Power 5)
- SUSE Linux Enterprise Server 10: Service Pack 2 (IBM System z: S390x)
- RedHat Enterprise Linux 4.6 and later (IBM System z: S390x)
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Planning information
Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.
Packaging
IBM Rational Automation Framework
Security, auditability, and control
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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| Ordering information |
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This product is only available via Passport Advantage. It is not available as shrinkwrap.
Product information
Licensed function title Product group Product
category
IBM Rational Automation Framework Software Software
for z/OS Framework Change and Change and
Configuration Configuration
Management Management
Rational Automation Framework Software Software
Change and Change and
Configuration Configuration
Management Management
Program name PID Charge unit
number description
IBM Rational Automation Framework 5725-E26 Per Resource Value Unit
for z/OS Framework
Rational Automation Framework 5725-E26 Per Processor Value Unit
for System z
Rational Automation Framework 5725-E26 Per Processor Value Unit
Charge metrics definitions
Processor Value Unit
Processor Value Unit (PVU) is a unit of measure by which the program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU Table by Processor Value, Brand, Type and Model Number at http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html) and the number of processors made available to the program. IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores
Licensee can deploy the program using either Full Capacity licensing or Virtualization Capacity (Sub-Capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (see webpage below). If using Full Capacity licensing, Licensee must obtain PVU entitlements sufficient to cover all activated processor cores* in the physical hardware environment made available to or managed by the program, except for those servers from which the program has been permanently removed. If using Virtualization Capacity licensing, Licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the program, as defined according to the Virtualization Capacity License Counting Rules at http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_specific_virtualization_technologies.html
* An Activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.
Notes
Some programs may require licenses for the program AND what is being managed. In that case, the following applies: In addition to the entitlements required for the program directly, Licensee must obtain PVU entitlements for this program sufficient to cover the processor cores managed by the program.
Some programs may be licensed on a managed basis ONLY. In that case, the following applies: Instead of the entitlements required for the program directly, Licensee must obtain PVU entitlements for this program sufficient to cover the processor cores managed by the program.
A few programs on an exception basis may be licensed on a referenced basis. In that case, the following applies: Rather than obtaining entitlements for the activated processor cores available to the program, Licensee must obtain PVU entitlements for this program sufficient to cover the environment made available to the Referenced program as if the program itself were executing everywhere the Referenced program was executing, independent of the basis on which the Referenced program is licensed.
Express and Workgroup programs may be licensed with maximum use terms. In that case, the following applies: The maximum authorized use terms and conditions for PVU licensed IBM Express and Middleware programs can be found in the IBM Express and Middleware Licensing Guide.
Resource Value Unit (RVU)
RVU is the unit of measure by which this program is licensed. RVU entitlements are based on the quantity of a specific designated measurement for the given program. A Proof of Entitlement (PoE) must be obtained for the appropriate number of RVUs required for your environment as defined by the specific program terms. The RVU entitlements are specific to the program and may include, but are not limited to the following: Client Devices, data source records, messages, and servers, and may not be exchanged, interchanged, or aggregated with RVU entitlements of another program. To understand these benefits of RVU licensing, and to determine how many RVUs to obtain for the program, contact your IBM representative.
Passport Advantage program licenses
Rational Automation Framework
Part description Part
number
Rational Automation Framework
Ratl Auto Framework Per Processor Value Unit (PVU) E0CR8LL
Annual SW S&S Rnwl
Ratl Auto Framework Per Processor Value Unit (PVU) Lic D0L5XLL
+ SW S&S 12 Mo
Ratl Auto Framework Per Processor Value Unit (PVU) SW D0L5YLL
S&S Reinstate 12 Mo
IBM Rational Automation Framework for z/OS Framework Ratl Auto Framework Per Resource Value Unit Annual SW E0CR7LL S&S Rnwl Ratl Auto Framework Per Resource Value Unit Lic + SW D0L5ULL S&S 12 Mo Ratl Auto Framework Per Resource Value Unit SW S&S D0L5VLL Reinstate 12 Mo
Passport Advantage trade-up licenses
Rational Automation Framework
Precursor product Trade-up product Trade-up
part
number
Rational Automation Framework
Build Forge Access Ratl Auto Framework Per D0L62LL
Authorized User License Processor Value Unit (PVU)
Trade Up Lic + SW S&S 1
competitive PVU Trade up Ratl Auto Framework Per D0L6MLL
Licence Processor Value Unit (PVU)
Trade Up Lic + SW S&S 1
Build Forge Server Ratl Auto Framework Per D0L5WLL
Standard Edition Processor Value Unit (PVU)
Trade Up Lic + SW S&S 1
Build Forge Server Ratl Auto Framework Per D0L5ZLL
Enterprise Edition Processor Value Unit (PVU)
Trade Up Lic + SW S&S 1
Build Forge Server Ratl Auto Framework Per D0L60LL
Enterprise Plus Edition Processor Value Unit (PVU)
Trade Up Lic + SW S&S 1
Build Forge Access Ratl Auto Framework Per D0L61LL
Floating User License Processor Value Unit (PVU)
Trade Up Lic + SW S&S 1
Passport Advantage supply
Program name/description Part
number
Ratl Auto Framework V3.0.0
Ratl Auto Framework AIX 6,Red Hat Enterprise Linux BT0EXEN
(RHEL) base server),Sol
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.
Rational Automation Framework V3.0.0
Entitled maintenance Media packs description Part offerings description number IBM Rational Automation Ratl Auto Framework AIX BT0EXEN Framework per Processor 6,Red Hat Enterprise Linux Value Unit (RHEL) base server),Sol IBM Rational Automation Ratl Auto Framework AIX BT0EXEN Framework per Processor 6,Red Hat Enterprise Linux Value Unit for System Z (RHEL) base server),Sol
Cross-platform products
Cross-platform products for use on System z
Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.
Rational Automation Framework
Part description Part
number
Rational Automation Framework
Ratl Auto Framework Per Proc VU for Sys z Annual SW S&S E0CR6LL
Rnwl
Ratl Auto Framework Per Proc VU for Sys z Lic + SW S&S D0L5MLL
12 Mo
Ratl Auto Framework Per Proc VU for Sys z SW S&S D0L5NLL
Reinstate 12 Mo
Cross-platform product for use on System z IFL engines
Order the part numbers that follow when the product is intended to run on the Linux operating system on System z IFL engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.
Trade-up licenses for cross-platform products
Rational Automation Framework
Precursor product Trade-up product Part
number
Rational Automation Framework
Competitive PVU Trade up Ratl Auto Framework Per D0L6NLL
Licence Proc VU for Sys z Trade Up
Lic + SW S&S 12 Mo
Build Forge Access Ratl Auto Framework Per D0L5SLL
Floating User Licence Proc VU for Sys z Trade Up
Lic + SW S&S 12 Mo
Build Forge Server Ratl Auto Framework Per D0L5RLL
Enterprise Plus Edition Proc VU for Sys z Trade Up
Lic + SW S&S 12 Mo
Build Forge Server Ratl Auto Framework Per D0L5PLL
Standard Edition Proc VU for Sys z Trade Up
Lic + SW S&S 12 Mo
Build Forge Server Ratl Auto Framework Per D0L5QLL
Enterprise Edition Proc VU for Sys z Trade Up
Lic + SW S&S 12 Mo
Build Forge Access Ratl Auto Framework Per D0L5TLL
Authorized User Licence Proc VU for Sys z Trade Up
Lic + SW S&S 12 Mo
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| Terms and conditions |
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
Licensing
IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.
Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.
This software license includes Software Subscription and Support (also referred to as Software Maintenance).
License Information form number
Program name Program Form number
number
Rational Automation Framework 5725-E26 L-EACN-8K7RB2
The program's License Information will be available for review on the IBM Software License Agreement website
Limited warranty applies
Yes
Limited warranty
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Program technical support
Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
Money-back guarantee
For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.
Volume orders (IVO)
No
Passport Advantage applies
Yes, and through the Passport Advantage website at
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Software Subscription and Support (Software Maintenance)
Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.
While your Software Subscription and Support (also referred to as Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at
Software Subscription and Support (also referred to as Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.
For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at
System i Software Maintenance applies
No
Educational allowance available
Not applicable.
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| Prices |
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For additional information and current prices, contact your local IBM representative.
Passport Advantage
For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet®, if applicable. Additional information is also available at
Business Partner information
If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
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| Order now |
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: AE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
IBM, Rational, Build Forge, WebSphere, z/OS, System z, Passport Advantage, System p, AIX, Express, ValueNet and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Intel and Pentium are trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Windows is a trademark of Microsoft Corporation in the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
