IBM WebSphere Dynamic Process Edition V6.2 helps you rapidly adapt to changing market demands
IBM United States
Software Announcement 208-296
October 1, 2008
 ENUS208-296.PDF (118KB)
|
(Corrected on December 10, 2008)
Software Announcement letter reference added in the Publications, Reference information, Hardware requirements, and Software requirements sections. Publication section modified with updated text.
IBM® WebSphere® Dynamic Process Edition V6.2 combines modeling and simulation, rapid deployment and change, real-time visibility, and end-user interface and collaboration capabilities for continuously optimizing dynamic business processes across your enterprise. It is ideal for organizations that must continuously adapt their process activities in response to changing customer needs, evolving market conditions, or increased compliance and regulatory requirements.
Enhancements:
- Higher-quality out-of-the-box experience that allows for faster setup. Clear documentation guides you through a streamlined installation process that gets you ready to work faster than ever before.
- Faster time to value for IT and business users with Business Space. This new browser-based graphical interface ships with WebSphere Dynamic Process Edition helping
- Business users to manage their processes more effectively and in a holistic way, make smarter decisions, and take action more quickly by providing a consolidated view of business process content; contextual collaboration in one location
- IT personnel to achieve faster time to value when developing end-user experiences by using the simple user interface assembly tool and the included collection of preintegrated, customizable user experience templates, rather than coding from scratch.
- Users tailor their spaces to their unique work habits, and then share their spaces with their team to help improve productivity, without requiring changes to the overall process environment.
- Accelerated assembly of industry-specific composite business applications with industry-specific guidance and prebuilt assets added to industry content packs that support WebSphere Dynamic Process Edition including
- Process models for WebSphere Business Modeler Advanced
- Sample process flows and implementations for banking, insurance, healthcare, and telecommunications industries
- Guidance for extending industry content packs and developing new ones
- New Product Lifecycle Management Content Pack for managing the development of products within industries such as automotive, electronics, and aerospace
- Monitoring models, key performance indicators for WebSphere Business Monitor
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
Back to top
IBM WebSphere Dynamic Process Edition V6.2 is a process-based software solution with built-in support for dynamic change if you require departmental to enterprise-wide integration through services-oriented architecture (SOA) and business process management (BPM) capabilities to model and simulate, rapidly deploy, and monitor dynamic business processes. BPM and SOA can deliver significant value by aligning your organization to your business process objectives. WebSphere Dynamic Process Edition is a core offering from the IBM BPM Suite; a set of role-based, SOA-enabled products to help you maintain continuous alignment between business and IT, to optimize your processes so you can adapt them rapidly to your ever-changing needs. The BPM Suite also offers optional, extended-value offerings for enhancing and advancing overall capabilities. To make it easier to implement BPM, WebSphere Dynamic Process Edition V6.2 brings together the capabilities necessary for integrating the foundation for end-to-end dynamic business processes across an enterprise, including:
- Real sustainable performance and ROI through dynamic process optimization including human workflows
- Business user empowerment to change dynamic processes in a controlled environment
- Visibility to sense and respond to changing business conditions
- Collaboration and alignment of Business and IT around their processes
Enhancements :
- Supportive out-of-the-box experience through enhanced documentation, samples, and installation consistency
- More collaboration capabilities
- More industry-specific prebuilt assets to help accelerate composite business application assembly in optional industry content packs including
- Process models for WebSphere Business Modeler Advanced V6.2
- Collaboration and business user capabilities including Business Space, a new browser-based graphical user interface based on Web 2.0 mashup technology
- Additional industry-specific prebuilt assets assist in composite business application assembly for healthcare, insurance, telecommunications, and banking industry content packs
- New IBM Product Lifecycle Management Content Pack for WebSphere Business Services Fabric for automotive, electronics, aerospace, and defense manufacturers
Back to top
Refer to the Software requirements section.
Back to top
V6.2 - U.S. English and National languages
- December 12, 2008: Electronic distribution
- January 16, 2009: Media Packs
Back to top
IBM WebSphere Dynamic Process Edition V6.2 works best with processes that require interaction across multiple divisions, departments, or applications and that can involve higher frequencies of change.
If you are experiencing:
- Diminished business agility
- Enforced alignment of business functions and processes to legacy application constraints
- Difficulty responding to market and competitive pressures
- High operating and maintenance costs
With this offering you can:
- Design accurate and precise changes to the business with business-level modeling and simulation
- Implement dynamic processes that define, leverage business services, composite business applications to reduce change complexity for rapid deployment
- Gain visibility to sense and respond to changing business conditions, monitor and analyze results to drive change
- Leverage optional industry content packs to accelerate the assembly of industry-specific composite business applications supporting WebSphere Dynamic Process Edition deployments with assets including:
- Interoperability with WebSphere Business Modeler and WebSphere Business Monitor
- Predefined sample process flow and KPI template for the reference implementation for
- Banking Payments Content Pack
- Insurance P&C Content Pack
- Healthcare Payor Content Pack
- Telecom Operations Content Pack (enhanced with business service templates, schemas, and additional service interfaces in billing, inventory, fulfillment, and assurance)
- Product Lifecycle Management (PLM) Content Pack (new, focusing on business areas that include Product Data Management, Engineering Change Management, Bill of Material, and Supplier Collaboration)
Business-level modeling and simulation
Modeling is critical in business process management and integration. The first step to understanding your processes and streamlining how models are created, shared, and refined can save your business analysts time. However, the real value is the ability to run 'what-if' scenarios and to accurately predict how your process will flow, where the bottlenecks will be, and projected cost savings before you begin any implementation work.
Modeling capabilities included make it easier to
- Document all your processes for understanding and compliance
- Share output for training and collaboration
- Calculate ROI before committing resources
- Use real-time process performance data for iterative modeling and simulation
Rapidly deploy and change
WebSphere Dynamic Process Edition allows you to optimize your business processes so they respond to specific situations based on your business objectives. You can customize to a level you did not think possible and you can extend the life of your IT assets by making them more valuable through dynamic process capabilities.
Deployment and change capabilities include
- Top down decomposition of industry domains into reusable building blocks called business services allowing business and IT alignment
- Tooling and runtime to define, manage, and execute context-based business service policies to help increase business agility
- Prebuilt assets can accelerate delivery of industry-specific business solutions via optional Industry Content Packs to decrease time to value
Monitor, predict, and act
WebSphere Dynamic Process Edition gives you actionable insight through configurable dashboards so you can
- Manage your business in real time
- Collect information from multiple sources
- Management dashboards and reporting capabilities, including trending
- Utilize tools to define or customize dashboards
- Set KPI's based upon Key Performance Objectives
- Intervene in deployed processes to identify business situations to initiate real-time response as performance data is received
- Assemble metrics from multiple sources
- Monitor both activities and applications
- Monitor a broad set of environments
- Use adapters and access source applications for business monitoring
WebSphere Dynamic Process Edition V6.2 including capabilities from other WebSphere products including:
- WebSphere Business Modeler Advanced V6.2
- WebSphere Business Monitor V6.2
- WebSphere Business Services Fabric V6.2.
Accessibility by people with disabilities
A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
- http://www.ibm.com/able/product_accessibility/index.html
Back to top
Refer to the individual product announcements.
For IBM WebSphere Business Services Fabric V6.2, refer to Software Announcement 208-298, dated October 01, 2008.
For IBM WebSphere Business Monitor V6.2, refer to Software Announcement 208-288, dated October 01, 2008.
For IBM WebSphere Business Modeler Advanced V6.2, refer to Software Announcement 208-289, dated October 01, 2008.
Back to top
Program Name Program Number
IBM WebSphere Dynamic Process Edition V6.2 5724-V37
- Server
IBM WebSphere Dynamic Process Edition V6.2 5724-V37
- Client
Back to top
IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training Web site
- http://www-03.ibm.com/services/learning/
Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.
Back to top
Product information is available via the Offering Information Web site
- http://www.ibm.com/common/ssi
Also, visit the Passport Advantage® Web site
- http://www.ibm.com/software/passportadvantage
Back to top
Refer to the individual product announcements for publications information.
For IBM WebSphere Business Services Fabric V6.2, refer to Software Announcement 208-298, dated October 01, 2008.
For IBM WebSphere Business Monitor V6.2, refer to Software Announcement 208-288, dated October 01, 2008.
For IBM WebSphere Business Modeler Advanced V6.2, refer to Software Announcement 208-289, dated October 01, 2008.
The following Quick Start guides ship with the product:
- Quick Start Guide for WebSphere Dynamic Process Edition - Client
- Quick Start Guide for WebSphere Dynamic Process Edition - Server
Back to top
Specified operating environment
Hardware requirements
Refer to the individual product announcements for hardware requirements information.
For IBM WebSphere Business Services Fabric V6.2, refer to Software Announcement 208-298, dated October 01, 2008.
For IBM WebSphere Business Monitor V6.2, refer to Software Announcement 208-288, dated October 01, 2008.
For IBM WebSphere Business Modeler Advanced V6.2, refer to Software Announcement 208-289, dated October 01, 2008.
Software requirements
Refer to the individual product announcements for hardware requirements information.
For IBM WebSphere Business Services Fabric V6.2, refer to Software Announcement 208-298, dated October 01, 2008.
For IBM WebSphere Business Monitor V6.2, refer to Software Announcement 208-288, dated October 01, 2008.
For IBM WebSphere Business Modeler Advanced V6.2, refer to Software Announcement 208-289, dated October 01, 2008.
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Planning information
Direct customer support
Direct customer support is provided by IBM Operational Support Services - SoftwareXcel. This fee service enhances your productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services - SoftwareXcel helps answer questions pertaining to usage and suspected software defects for eligible products.
Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU (426-4968).
For technical support or assistance, contact your IBM representative or visit
- http://www.ibm.com/support
Packaging
WebSphere Dynamic Process Edition is shipped in the following media packs:
WebSphere Dynamic Process Edition - Server
- WebSphere Business Services Fabric V6.2 - Foundation Pack
- WebSphere Business Monitor V6.2
WebSphere Dynamic Process Edition - Client
- WebSphere Business Services Fabric V6.2 - Tool Pack
- WebSphere Business Modeler Advanced V6.2
This program, when downloaded from a Web site, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.
Software Services
IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.
IBM Software Services for WebSphere (Software Services for WebSphere) is adept at building effective teams consisting of your staff and IBM Global Business Services personnel, or with a global systems integrator of your choice to support the successful deployment of WebSphere Dynamic Process Edition. Software Services for WebSphere brings product, technology, and best-practices expertise that can make any implementation team more effective. As specialists in WebSphere products, IBM has the collective experience of hundreds of customer implementations and hundreds of consultants globally to help ensure success.
Software Services for WebSphere professionals complement the project delivery team by providing deep insight into product technology and architecture as well as linkages back to the software development organization. Software Services for WebSphere services offerings are tailored to your individual needs, with services that range from a full outsourced deployment to focused specialized services packages that enable a project team or client to address specific challenges.
Software Services for WebSphere can also assist your SOA/BPM needs. To help you maximize your SOA/BPM investments our Software Services for WebSphere consultants will help with scoping, solution design, proper planning, estimation, and timed execution.
Software Services for WebSphere consultants:
- Are missioned to help make WebSphere products successful
- Provide extensive technical skills on WebSphere and WebSphere process integration products
- Bring years of SOA/BPM delivery experience with customers of all sizes across the globe
- Bring tried-and-true best practices expertise to every engagement
Packaged and custom service offerings are available to get you off to a running start with WebSphere process integration products.
Visit the following Web sites to learn more about IBM Software Services for WebSphere capabilities, and how to contact your Software Services for WebSphere sales specialist for specific information about services offerings for WebSphere process integration products.
To locate your Software Services for WebSphere sales specialist, visit
- http://www.ibm.com/WebSphere/developer/services/contacts.html
To learn more about IBM Software Services for WebSphere or to contact a Software Services for WebSphere sales specialist, visit
- http://www.ibm.com/software/sw-services/
Back to top
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Product group: WebSphere
Product Identifier Description (PID)
IBM WebSphere Dynamic Process Edition 5724-V37
Product category: Application Integration Middleware Other
Charge metric
PID Charge unit
Program name number description
IBM WebSphere Dynamic Process Edition 5724-V37 Authorized User
Client
IBM WebSphere Dynamic Process Edition 5724-V37 Processor Value Unit
Server
IBM WebSphere Dynamic Process Edition 5724-V37 Authorized User
Client for Linux® on System z
IBM WebSphere Dynamic Process Edition 5724-V37 Processor Value Unit
Server for Linux on System z
Processor Value Unit (PVU)
PVU is the unit of measure by which this program is licensed. PVU entitlements are based on processor families (vendors and brands). A Proof of Entitlement (PoE) must be obtained for the appropriate number of PVUs based on the level or tier of all processor cores activated and available for use by the program on the server. Some programs allow licensing to less than the full capacity of the server's activated processor cores, sometimes referred to as sub-capacity licensing. For programs which offer sub-capacity licensing, if a server is partitioned utilizing eligible partitioning technologies, then a PoE must be obtained for the appropriate number of PVUs based on all activated processor cores available for use in each partition where the program runs or is managed by the program. Refer to the International Passport Advantage Agreement Attachment for Sub-Capacity Terms or the program's License Information to determine applicable sub-capacity terms. The PVU entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with PVU entitlements of another program.
For general overview of PVUs for processor families (vendors and brands), go to
- http://www-306.ibm.com/software/lotus/passportadvantage/pvu_licensing _for_customers.html
To calculate the exact PVU entitlements required for the program, go to
- https://www-112.ibm.com/software/howtobuy/passportadvantage/valueunit calculator/vucalc.wss
Authorized user
Authorized User is the unit of measure by which this program is licensed. An Authorized User is an individual (named or unnamed) within or outside of your enterprise. The program may be installed on one or more computers or servers and accessed by the number of users authorized by the Proof of Entitlement (PoE). You must have an entitlement for each Authorized User accessing the program or any program component in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.
Passport Advantage
Part
Program name/Description number
IBM WebSphere Dynamic Process Edition V6
Client - Authorized User
License + S&S 12 Mo D04MKLL
Annual S&S Renewal E055QLL
S&S Reinstate 12 Mo D04MLLL
Server - Processor Value unit
License + S&S 12 Mo D04MPLL
Annual S&S Renewal E055SLL
S&S Reinstate 12 Mo D04MQLL
Client - Authorized User
for Linux on System z
License + S&S 12 Mo D04MMLL
Annual S&S Renewal E055RLL
S&S Reinstate 12 Mo D04MNLL
Server - Processor Value unit
for Linux on System z
License + S&S 12 Mo D04MRLL
Annual S&S Renewal E055TLL
S&S Reinstate 12 Mo D04MSLL
Passport Advantage trade-up
Below is a list of precursor products for which you must have already acquired a license, in order to be eligible to acquire equivalent licenses using the trade-up part numbers.
Trade-up
Precursor product Trade-up product part number
WebSphere Business Monitor WebSphere Dynamic Process Edition D04NILL
Server - Processor Value unit
License + S&S 12 Mo
WebSphere Business Monitor WebSphere Dynamic Process Edition D04NLLL
Linux on System z® Server - Processor Value unit
for Linux on System z
License + S&S 12 Mo
WebSphere Business Fabric WebSphere Dynamic Process Edition D04NJLL
Foundation Pack Server - Processor Value unit
License + S&S 12 Mo
WebSphere Business Fabric WebSphere Dynamic Process Edition D04NMLL
Foundation Pack Server - Processor Value unit
Linux on System z for Linux on System z
License + S&S 12 Mo
WebSphere Process Server WebSphere Dynamic Process Edition D05KQLL
Server - Processor Value unit
License + S&S 12 Mo
WebSphere Process Server WebSphere Dynamic Process Edition D05KRLL
Linux on System z Server - Processor Value unit
for Linux on System z
License + S&S 12 Mo
WebSphere Business Fabric WebSphere Dynamic Process Edition D04NALL
Tool Pack Client - Authorized User
License + S&S 12 Mo
WebSphere Business Fabric WebSphere Dynamic Process Edition D04NDLL
Tool Pack Client - Authorized User
Linux on System z for Linux on System z
License + S&S 12 Mo
Consult your IBM representative if you have any questions.
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance for the products listed are entitled to receive the corresponding media packs.
Media pack Part
description number
WebSphere Dynamic Process Edition V6.2 - Client BA0TXML
Windows® multilingual
WebSphere Dynamic Process Edition V6.2 - Server BA0TWML
Multiplatform multilingual
Sub-capacity
Part
number Description
IBM WebSphere Dynamic Process Edition V6
Server - Processor Value unit per sub-capacity processor
D0664LL License + S&S 12 Mo
E05R9LL Annual S&S Renewal
D0665LL S&S Reinstate 12 Mo
Server - Processor Value unit
for Linux on System z per sub-capacity processor
D068DLL License + S&S 12 Mo
E05RZLL Annual S&S Renewal
D068ELL S&S Reinstate 12 Mo
Back to top
The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Licensing
IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.
These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.
License Information form number
Program LI number
IBM WebSphere Dynamic Process Edition V6.2 L-LZYL-7H4LJR
- Server
IBM WebSphere Dynamic Process Edition V6.2 L-LZYL-7H4LL3
- Client
The program License Information is available for review on the IBM Software License Agreement Web site
- http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies
Yes
Limited warranty
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
- http://www.ibm.com/support/handbook
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Program technical support
Technical support of a program product will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
Money-back guarantee
If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Authorization for use on home/portable computer
You may not copy and use this program on another computer without paying additional license fees.
Volume orders (IVO)
No
Passport Advantage applies
Yes, and through the Passport Advantage Web site at
- http://www.ibm.com/software/passportadvantage
Software Subscription and Support (Software Maintenance) applies
Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support (Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.
While your Software Subscription and Support (Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at
- http://www.ibm.com/support/handbook
Software Subscription and Support (Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.
For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at
- http://www.ibm.com/software/passportadvantage
IBM Operational Support Services - SoftwareXcel
No
Other support
Passport Advantage
System i Software Maintenance applies
No
Variable charges apply
No
Educational allowance available
Not applicable.
Back to top
Passport Advantage
For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available on the following Passport Advantage Web site
- http://www.ibm.com/software/passportadvantage
Business Partner information:
If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
- https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
- http://www.ibm.com/financing
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
For more financing information, visit
- http://www.ibm.com/financing
Back to top
To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.
Identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
IBM, WebSphere, Passport Advantage, System z and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Windows is a registered trademark of Microsoft Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at
- http://www.ibm.com/legal/us/en/
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
- http://www.ibm.com/planetwide/us/
Back to top
Printable version
At a glance