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IBM System x3755 M3 servers are rack-optimized and include AMD Opteron 6300 series multi-core processors

IBM United States Hardware Announcement 113-208
November 12, 2013


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Product positioning Product positioning  Order now Order now
Product number Product number


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At a glance
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The IBM® System x3755 M3 is a 2U, 4-socket server that is optimized for increased density. It provides flexibility and scalability while offering multiple levels of price/performance. The System x3755 M3 provides 4-socket performance at an entry-level price. It features the latest AMD Opteron 6300 series processors and 32 DIMM slots with up to 512 GB for more cost-effective memory scaling. Total storage capacity increased 33% to 32 TB.

Features include:

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: SE001).



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Overview
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The IBM System x3755 M3 server delivers the performance and capacity that growing workloads demand. Featuring up to four, 16-core Opteron 6300 series processors in a dense 2U rack-optimized platform, this server delivers outstanding value for midsized applications.

Power and scalability for growing business workloads

The System x3755 M3 system offers the latest processors, large memory capacity, high memory bandwidth, and PCI-Express buses to power through core-intensive, memory-intensive, and I/O-intensive applications. It includes:

High availability for on-demand business

High availability, manageability, and serviceability features help diagnose problems quickly, even from remote locations:

Service and support perfected for on-demand business

1
When referring to HDD or tape backup capacity, GB stands for 1,000,000,000 bytes and TB stands for 1000 GB. Total user capacity may vary depending on operating environments.
2
Some programs may not be available in all countries.
3
The Microsoft™ Windows™ Preinstallation Environment software included as part of ServerGuide software may be used for boot, diagnostic, setup, restoration, installation, configuration, test or disaster recovery purposes only.
The Microsoft Windows Preinstallation Environment software contains a security feature that will cause an user customer's system to reboot without prior notification to the end user customer after 24 hours of continuous use of the Microsoft Windows Preinstallation Environment. During routine usage of ServerGuide, which does not usually require usage of the Microsoft Windows Preinstallation Environment software for such an extended time period, this condition should not occur.
4
You may be asked certain diagnostic questions before a technician is sent.
5
For information on the IBM Statement of Limited Warranty, call 800-IBM-SERV (426-7873) or contact your IBM representative or reseller. Copies are available upon request.


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Feature exchanges
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None



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Key prerequisites
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Planned availability date
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December 13, 2013



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Description
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The System x3755 M3 is an AMD Opteron processor system that supports an internal processing up to 1600 MHz, and PCI Express® bus speed up to 5 GHz. It contains an integrated, full-speed 512 KB ECC L2 cache and 16 MB L3 cache processors.

High-performance server subsystems

These servers are high-throughput, 4-core, 8-core, 12-core, and 16-core SMP-capable AMD Opteron processor-based network servers with excellent scalability when you add memory and additional processors.

Four connectors are standard on the system board to support installation of four processors. High-speed 1600 MHz DDR3 SDRAM is optimized for processor-to-memory subsystem performance. The System x3755 M3 server uses the AMD SR5690 and SP5100 chipsets to maximize throughput from processors to memory. These new chips provide:

Additional features

The System x3755 M3 subsystems are tuned to provide solid system throughput from processor, to memory, to bus, to disk-intensive I/O. These features combined with SMP capability make this server an excellent choice for:

High-availability and serviceability features

The System x3755 M3 server subsystem delivers excellent reliability and serviceability features:

Expandability and growth

The System x3755 M3 server contains high levels of function and storage capacity for a 2U, 19-inch rack-drawer package. It supports customer installation of adapters, processors, memory, and HDD options. Functions (such as SVGA video, SAS, SATA, and two dual Gigabit Ethernet controllers) are integrated on the system board. Features include:

Systems management

The System x3755 M3 server also features Cluster Systems Management Software and IBM Director, a powerful, highly integrated, systems management software solution built on industry standards and designed for ease of use. Exploit your existing enterprise or workgroup management environments and use rich security features to access and manage physically dispersed IT assets more efficiently over the Internet. It can help reduce costs through potentially:

IT administrators can view the hardware configuration of remote systems in detail and monitor the usage and performance of critical components such as processors, HDDs, and memory.

IBM Director has a portfolio of integrated server tools that work with the system processor or other systems-management monitoring functions, such as HDDs. Typical functions and monitoring capabilities can include:

IT administrators have comprehensive, virtual on-site control of System x® servers with the ability to remotely:

IBM Director Agent provides integration into leading workgroup and enterprise systems management environments using Upward Integration Modules (available from IBM and third parties). Advanced management capabilities built into xSeries servers are available through:

World-class support tools and programs

The System x3755 M3 server includes a number of tools and programs designed to make ownership a positive experience. From the start, IBM programs help you purchase servers, get them running, and keep them running. IBM can help your company maintain ownership of technology leadership network servers.

Note: IBM makes no warranties, expressed or implied, regarding non-ibm products and services that are ServerProven . Including but not implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties.

Standard System x3755 M3 configurations

 
 MT-Model  Processor           Memory  HDD Interface    HDD
 
 7164-F3x 2x6380  16C 2.5 GHz  32 GB   SAS/SATA         Open-bay, hot-swap

Note: Processors have 16 MB L3 cache.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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The IBM System x3755 M3 is a low-cost, 4-socket server that is optimized for growing 2-socket workloads that require outstanding performance, memory, and storage capacity. It provides flexibility and scalability, while offering multiple levels of price/performance.

The System x3755 M3 provides 4-core, 8-core, 12-core, or 16-core performance at an entry-level price. With features such as 32 available DIMMs with up to 512 GB of DDR3 memory at speeds up to 1600 MHz, you can configure the System x3755 M3 to meet your needs, helping to lower total cost of ownership (TCO).

Leverage AMD Opteron processor performance and IBM reliability to help improve your competitive advantage.

The System x3755 M3 server is an ultrathin 2U rack platform. With the industry-standard x86 architecture, you have the flexibility to effectively manage your business in a cost-conscious manner.

High-performance, 4-core, 8-core, 12-core, and 16-core AMD Opteron processor models let you protect your hardware investment with 32-bit to 64-bit computing. At the same time, the server can handle emerging applications requiring maximum computing power and function in a small amount of rack space. These applications include:

These powerful servers also meet traditional enterprise network server requirements, but with an added benefit of requiring less space.



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The following are features already announced for the 3331, 7164 machine types:

Description                                         MT  Model  Feature
 
IBM 1TB 7.2K SATA 3.5" Simple-Swap HDD             7164  AC1     5559
                                                         MC1
Mellanox ConnectX-3 10 GbE Adapter for IBM System
x                                                  7164  AC1     A3PM
                                                         MC1
Mellanox ConnectX-3 FDR VPI IB/E Adapter for IBM
System x                                           7164  AC1     A3PN
                                                         MC1
AMD Opteron Processor Model 6380 16C 2.5Ghz 16MB
Cache 115W                                         7164  AC1     A4MN
                                                         MC1
AMD Opteron Processor Model 6386SE 16C 2.8Ghz 16MB
Cache 140W                                         7164  AC1     A4MP
                                                         MC1
AMD Opteron Processor Model 6378 16C 2.4Ghz 16MB
Cache 115W                                         7164  AC1     A4MQ
                                                         MC1
AMD Opteron Processor Model 6376 16C 2.3Ghz 16MB
Cache 115W                                         7164  AC1     A4MR
                                                         MC1
AMD Opteron Processor Model 6348 12C 2.8Ghz 16MB
Cache 115W                                         7164  AC1     A4MS
                                                         MC1
AMD Opteron Processor Model 6344 12C 2.6Ghz 16MB
Cache 115W                                         7164  AC1     A4MT
                                                         MC1
AMD Opteron Processor Model 6328 8C 3.2Ghz 16MB
Cache 115W                                         7164  AC1     A4MU
                                                         MC1
AMD Opteron Processor Model 6320 8C 2.8Ghz 16MB
Cache 115W                                         7164  AC1     A4MV
                                                         MC1
AMD Opteron Processor Model 6308 4C 3.5Ghz 16MB
Cache 115W                                         7164  AC1     A4MW
                                                         MC1
AMD Opteron Processor Model 6366HE 16C 1.8Ghz 16MB
Cache 85W                                          7164  AC1     A4MX
                                                         MC1
Addl AMD Opteron Processor Model 6380 16C 2.5Ghz
16MB Cache 115W                                    3331  HC1     A4MY
Addl AMD Opteron Processor Model 6380 16C 2.5Ghz
16MB Cache 115W                                    7164  AC1
                                                         MC1
Addl AMD Opteron Processor Model 6386SE 16C 2.8Ghz
16MB Cache 140W                                    3331  HC1     A4MZ
Addl AMD Opteron Processor Model 6386SE 16C 2.8Ghz
16MB Cache 140W                                    7164  AC1
                                                         MC1
Addl AMD Opteron Processor Model 6378 16C 2.4Ghz
16MB Cache 115W                                    3331  HC1     A4N0
Addl AMD Opteron Processor Model 6378 16C 2.4Ghz
16MB Cache 115W                                    7164  AC1
                                                         MC1
Addl AMD Opteron Processor Model 6376 16C 2.3Ghz
16MB Cache 115W                                    3331  HC1     A4N1
Addl AMD Opteron Processor Model 6376 16C 2.3Ghz
16MB Cache 115W                                    7164  AC1
                                                         MC1
Addl AMD Opteron Processor Model 6348 12C 2.8Ghz
16MB Cache 115W                                    3331  HC1     A4N2
Addl AMD Opteron Processor Model 6348 12C 2.8Ghz
16MB Cache 115W                                    7164  AC1
                                                         MC1
Addl AMD Opteron Processor Model 6344 12C 2.6Ghz
16MB Cache 115W                                    3331  HC1     A4N3
Addl AMD Opteron Processor Model 6344 12C 2.6Ghz
16MB Cache 115W                                    7164  AC1
                                                         MC1
Addl AMD Opteron Processor Model 6328 8C 3.2Ghz
16MB Cache 115W                                    3331  HC1     A4N4
Addl AMD Opteron Processor Model 6328 8C 3.2Ghz
16MB Cache 115W                                    7164  AC1
                                                         MC1
Addl AMD Opteron Processor Model 6320 8C 2.8Ghz
16MB Cache 115W                                    3331  HC1     A4N5
Addl AMD Opteron Processor Model 6320 8C 2.8Ghz
16MB Cache 115W                                    7164  AC1
                                                         MC1
Addl AMD Opteron Processor Model 6308 4C 3.5Ghz
16MB Cache 115W                                    3331  HC1     A4N6
Addl AMD Opteron Processor Model 6308 4C 3.5Ghz
16MB Cache 115W                                    7164  AC1
                                                         MC1
Addl AMD Opteron Processor Model 6366HE 16C 1.8Ghz
16MB Cache 85W                                     3331  HC1     A4N7
Addl AMD Opteron Processor Model 6366HE 16C 1.8Ghz
16MB Cache 85W                                     7164  AC1
                                                         MC1
8GB (1x8GB, 1Rx4, 1.35V) PC3L-12800 CL11 ECC DDR3
1600MHz LP RDIMM                                   3331  HC1     A4RC
8GB (1x8GB, 1Rx4, 1.35V) PC3L-12800 CL11 ECC DDR3
1600MHz LP RDIMM                                   7164  AC1
                                                         MC1
16GB (1x16GB, 2Rx4, 1.5V) PC3-14900 CL13 ECC DDR3
1866MHz LP RDIMM                                   3331  HC1     A4Z5
16GB (1x16GB, 2Rx4, 1.5V) PC3-14900 CL13 ECC DDR3
1866MHz LP RDIMM                                   7164  AC1
                                                         MC1

Single Entity Offerings (SEO)

                                                        SEO
Description                                             number
 
System x3755 M3                                         7164F3U
 

Options

The following are features already announced for the 3331 machine type:

 
                                                        SEO      Part
Description                           Type  Mod Feature Number   Number
 
8GB (1x8GB, 1Rx4, 1.35V) PC3L-12800 CL11         A4RC   46W0771  46W0771
  ECC DDR3 1600MHz LP RDIMM           3331  HC1
16GB (1x16GB, 2Rx4, 1.5V) PC3-14900 CL13         A4Z5   46W0779  46W0779
  ECC DDR3 1866MHz LP RDIMM           3331  HC1
AMD Opteron Processor Model 6380 16C 2.5GHz      A4MY   00AM123  00AM123
  16MB Cache 115W                     3331  HC1
AMD Opteron Processor Model 6386SE 16C 2.8GHz    A4MZ   00AM124  00AM124
  16MB Cache 140W                     3331  HC1
AMD Opteron Processor Model 6378 16C 2.4GHz      A4N0   00AM125  00AM125
  16MB Cache 115W                     3331  HC1
AMD Opteron Processor Model 6376 16C 2.3GHz      A4N1   00AM126  00AM126
  16MB Cache  115W                    3331  HC1
AMD Opteron Processor Model 6348 12C 2.8GHz      A4N2   00AM127  00AM127
  16MB Cache 115W                     3331  HC1
AMD Opteron Processor Model 6344 12C 2.6GHz      A4N3   00AM128  00AM128
  16MB Cache 115W                     3331  HC1
AMD Opteron Processor Model 6328 8C 3.2GHz       A4N4   00AM129  00AM129
  16MB Cache 115W                     3331  HC1
AMD Opteron Processor Model 6320 8C 2.8GHz       A4N5   00AM130  00AM130
  16MB Cache 115W                     3331  HC1
AMD Opteron Processor Model 6308 4C 3.5GHz       A4N6   00AM131  00AM131
  16MB Cache 115W                     3331  HC1
AMD Opteron Processor Model 6366HE 16C 1.8GHz    A4N7   00AM132  00AM132
  16MB Cache 85W                      3331  HC1

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM , you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=113-208


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Publications
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The following publications and CDs are shipped with the System x3755 M3 server:

To check for updated documentation and technical updates, visit

http://www.ibm.com/support/

Under Search technical support, type 7164, and click Search.

Notes:

The publications System x3755 M3 Installation and User's Guide and Problem Determination and Service Guide , in US English and translation versions are available from

http://www.ibm.com/support/


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Services
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Global Technology Services®

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an on-demand business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

http://www.ibm.com/services/

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

http://www.ibm.com/services/continuity

For details on education offerings related to specific products, visit

http://www.ibm.com/services/learning/index.html

Select your country, and then select the product as the category.

System x and BladeCenter® support services

Recommended core technical support

When you buy IBM System x technology, include the support services you need -- to help keep both your hardware and software working for you, day after day, at peak performance. It is your first step toward helping to protect your investment and sustain high levels of system availability. We offer service-level and response-time options to fit your business needs. And we will help you get started with a core support package that includes:

For more information, visit

http://www.ibm.com/servers/eserver/xseries/services.html


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Technical information
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Specified operating environment

Physical specifications

Note: The model "x" designation is geography dependent and is spelled out explicitly in the Product number section.

 
                           7164F3U
                         
  Processor                AMD Opteron 6380
   Cores                   16
   Power                   115W
   Internal speed7         2.5 GHz
   External speed -
   Number standard -       2
   Maximum -               4
  L2 cache (full speed)    512 KB
  L3 cache (full speed)    16 MB
  Memory (1600 MHz SDRAM)  32 GB ECC
   RDIMMs -                4 x 8 GB
   DIMM sockets -          32
   Address capability      512 GB8
  Video -                  SVGA
   Memory -                8 MB
  HDD controller           SAS/SATA
   Channels -              8
   Connector internal -    2
  HDD -                    Open-bay
  RAID Controller -        ServeRAID M5015
  Total bays -             9
   5.25-in -               1
   3.5-in slim -           0
   3.5-in hot-swap -       8
   2.5-in hot-swap -       0
   Internal capacity -     32 TB9 SATA/SAS
  Bays available           9
   5.25/3.5-in slim -      1
   3.5-in hot-swap         8
   2.5-in hot-swap -       0
  Total slots -            4
   PCI-Express x4 -        110
   PCI-Express x8 -        110
   PCI-Express x16         111
   PCI-Express x8          1 (dedicated RAID)
  Slots available -        3
  Management proc.  -      Standard
  Ethernet controller -    Quad
                           10/100/1000 Mbps
  DVD-CDRW (SATA) -        Optional
  Diskette drive -         0
  Power supply -           1100 W
   Number standard -       1
   Hot-swap -              Yes
   Redundant power -       Optional
   Auto restart -          Yes

7
GHz and MHz denote the internal and/or external clock speed of the microprocessor only, not application performance. Many factors affect application performance.
8
Using thirty-two 16 GB memory DIMMs.
9
Capacities are based on installation of eight 4 TB 3.5-inch HDDs
10
These slots are low profile.
11
The riser card slot is full-height, full-length. For the latest information on supported HDD options, visit
http://www.ibm.com/servers/eserver/serverproven/compat/us/
Video subsystem

Supported video mode capabilities for the SVGA PCI controller with a 200 MHz memory clock:

 
 Microsoft Windows 2008 R2 and Linux (64-bit distributions)

                          Refresh
Resolution        Colors  Rate (Hz)

 640 x 480 x 8     256    60, 72, 75, 85, 90, 100, 120, 160, 200
 640 x 480 x 16    64K    60, 72, 75, 85, 90, 100, 120, 160, 200
 640 x 480 x 32    16M    60, 72, 75, 85, 90, 100, 120, 160, 200
 800 x 600 x 8     256    60, 70, 72, 75, 85, 90, 100, 120, 160, 200
 800 x 600 x 16    64K    60, 70, 72, 75, 85, 90, 100, 120, 160, 200
 800 x 600 x 32    16M    60, 70, 72, 75, 85, 90, 100, 120, 160
1024 x 768 x 8     256    60, 70, 72, 75, 85, 90, 100, 120, 140, 150,
                          160, 200
1024 x 768 x 16    64K    60, 70, 72, 75, 85, 90, 100, 120, 140, 150,
                          160, 200
1024 x 768 x 32    16M    60, 70, 72, 75, 85, 90, 100
1280 x 1024 x 8    256    60, 70, 74, 75, 85, 90, 100, 120
1280 x 1024 x 16   64K    60, 70, 74, 75, 85, 90, 100, 120
 

Note: Some modes are not supported by all monitors. The maximum resolution supported is 1280 x 1024. However, if the system is using Remote Supervisor Adapter, then the maximum resolution is 1024 x 768.

Dimensions
Electrical

Note: The noise emission level stated is the declared (upper limit) sound power level, in bels, for a random sample of machines. All measurements made in accordance with ISO 7779 and reported in conformance with ISO 9296.

System x3755 M3 servers are intended for use as rack-drawer servers and are tested and designed to operate in a horizontal position.

Standards

These systems support or comply with the following standards:

Equipment approvals and safety

Operating environment
Homologation

This product is not certified for direct connection by any means whatsoever to interfaces of public telecommunications networks. Certification may be required by law prior to making any such connection. Contact an IBM representative or reseller for any questions.

Hardware requirements

For attended installation of an operating system, this server requires a compatible:

Unattended or remote installation may be performed without requiring some or all of these components. Review your unattended software installation program information for specific hardware configuration requirements.

For service, the server requires a compatible:

When having the unit serviced, plan to have these components attached to your server either directly or indirectly through a console.

Software requirements

The following network operating systems are supported in the System x3755 M3:

Note: For additional support, certification, and version information on network operating systems, visit

http://www-03.ibm.com/servers/eserver/serverproven/compat/us/

Compatibility

The System x3755 M3 server contains licensed system programs that include set configuration, set features, and test programs. System BIOS is loaded from a "flash" EEPROM into system memory. This BIOS provides instructions and interfaces designed to support the standard features of the System x3755 M3 server and to maintain compatibility with many current software programs.

For detailed information about IBM and non-IBM devices, adapters, software, and network operating systems supported with xSeries servers, visit

http://www-03.ibm.com/servers/eserver/serverproven/compat/us/

Contact your IBM representative, IBM Business Partner, or refer to the IBM Sales Manual for information on the compatibility of hardware and software for xSeries servers. The Sales Manual is updated periodically as new features and options are announced that support these servers.

Limitations

Refer to the Software requirements section for operating system limitations.

User group requirements

This announcement satisfies or partially satisfies requirements from one or more of the worldwide user group communities. Groups include COMMON, COMMON Europe, Guide Share Europe (GSE), InterAction (Australia/New Zealand), Japan Guide Share (JGS), and SHARE Inc.

Planning information

Customer responsibilities

System x3755 M3 and related options

The System x3755 M3 server and related options are designated as customer setup. Customer setup instructions are shipped with system and options.

Configuration information

Cabling - Standard Non-RAID configurations: System x3755 M3 3.5-inch SAS/SATA models contain DASD backplane supporting eight SAS/SATA drive bays. The backplane is connected to the raid adapter through two 16-bit low-voltage differential SCSI cables.

Additional cabling alternatives

In configurations where an external SCSI device attachment is required, a supported SCSI adapter or ServeRAID controller must be installed.

Rack installations

System x3755 M3 server 2U rack-drawer models are designed for installation in a 19-inch rack cabinet made for 28.5-inch deep devices, such as the IBM 42U Enterprise Rack.

If a System x3755 M3 server is mounted in a non-IBM rack, the rack must satisfy the following specifications:

Processor options

The System x3755 M3 server is an AMD Opteron processor system that supports internal processing speeds of up to 3.5 GHz and processing operations to memory up to 1600 MHz and the PCI Express bus up to 5 GHz. It contains an integrated, full-speed 512 KB ECC L2 cache and a 12 MB L3 cache. This system supports SMP applications through installation of identical processors in the additional processor slots of System x3755 M3 models.

Power considerations

The System x3755 M3 server includes a standard 1100-watt power supply. This power supply is capable of providing sufficient power to run the server fully configured with supported devices.

Cable orders

Two dual 10/100/1000 Mbps, full duplex, Ethernet PCI controllers, standard with the System x3755 M3, are connected directly to independent RJ-45 connectors. The RJ-45 connectors provide a 10/100/1000 Base-T interface (either at half-duplex or full-duplex) for connecting twisted-pair cable to the Ethernet network. Cabling is not included with the server. To connect the Ethernet controller to a repeater or switch, use an unshielded twisted pair (UTP) cable with RJ-45 connectors at both ends. For 100 Mbps or higher operation, Category 5 cabling must be used. For 10 Mbps operation, Category 3, or better, cabling must be used.

There are no additional cabling requirements, other than for system power, keyboard, mouse, and monitor connections.

Installability

The System x3755 M3 server requires about 30 minutes for installation. Installation includes unpacking, setting up, and powering on the system. Additional time is required to install an operating system, additional adapters, or features.

Packaging
12
Documentation, IBM Director, ServerGuide, ServeRAID, and diagnostics.

Note: The System x3755 M3 server is shipped in a single package. The country kit carton is contained inside the top portion of the system unit carton.

Security, auditability, and control

Security and auditability features include:

These servers are intended to be installed and secured in a rack. It is a customer's responsibility to ensure that the server and rack installation are secure to prevent sensitive data from being removed.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.



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Terms and conditions
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IBM Global Financing

Yes.

To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM .

In the United States, call 800-IBM-SERV (426-7378), or write to:

Warranty Information
P.O. Box 12195
Research Triangle Park, NC 27709
Attn: Dept JDJA/B203

Warranty period

An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature which replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature is the same as the machine it is installed.

The following have been designated as consumables or supply items and are, therefore, not covered by this warranty:

Warranty service

If required, IBM provides repair or exchange service, depending on the type of warranty service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information.

The type of service is Customer Replaceable Unit (for example, keyboard, mouse, speaker, memory, or hard disk drive) Service and On-site Service.

Customer Replaceable Unit (CRU) Service

IBM provides a replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. A CRU is designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU. Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service designated for your Machine.

Based upon availability, a CRU will be shipped for next-business-day (NBD) delivery. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM . When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

The following parts or features have been designated as Tier 1 CRUs:

On-site Service

At IBM's discretion you will receive CRU service or IBM or your reseller will repair the failing machine at your location and verify its operation. If required, On-site Repair is provided, 9 hours per day, Monday through Friday excluding holidays, NBD response. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. On-site Service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where On-site Service is not available, the normal in-country service delivery is used.

Call IBM at 1-800-IBM-SERV (426-7378) to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period.

Calls must be received by 5:00 p.m. local time in order to qualify for NBD service.

International Warranty Service (IWS)

IWS is available in selected countries or regions.

The warranty service type and the service level provided in the servicing country may be different from that provided in the country in which the machine was purchased.

Under IWS, warranty service will be provided with the prevailing warranty service type and service level available for the IWS-eligible machine type in the servicing country, and the warranty period observed will be that of the country in which the machine was purchased.

To determine the eligibility of your machine and to view a list of countries where service is available, visit

http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=GCOR-3FBJK2

For more information on IWS, refer to Services Announcement 601-034, dated September 25, 2001 .

Licensing

Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.

Maintenance services

ServicePac® , ServiceSuite® , ServiceElect, and ServiceElite

ServicePac , ServiceSuite , ServiceElect, and ServiceElite provide hardware warranty service upgrades, maintenance, and selected support services in one agreement.

Warranty service upgrade

During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

CRUs will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM installation, at no additional charge, under one of the On-site Service levels specified below.

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Maintenance service

If required, IBM provides repair or exchange service, depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed.

CRU Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request.

IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM . When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Maintenance service (ICA)

Maintenance services are available for ICA legacy contracts.

Alternative service (warranty service upgrades)

During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

A CRU will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service designated for your machine.

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Maintenance service

If required, IBM provides repair or exchange service, depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed.

CRU Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request.

IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM . When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Non-IBM parts support

Warranty service

IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to its customers, and normal warranty service procedures for the IBM machine apply.

Warranty service upgrades and maintenance services

Under certain conditions, IBM Integrated Technology Services repairs selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

IBM Service provides hardware problem determination on non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, or memory) installed within IBM machines covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge.

If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

IBM hourly service rate classification

One

Field-installable features

Yes

Model conversions

No

Machine installation

Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply

No

Licensed Machine Code

IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer. You can obtain the agreement by contacting your IBM representative or visiting

http://www-1.ibm.com/servers/support/machine_warranties/machine_code.html

IBM may release changes to the Machine Code. IBM plans to make the Machine Code changes available for download from the IBM System x technical support website

http://www-304.ibm.com/systems/support/

If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable Machine Code changes; however, you may be charged for that service.

Educational allowance

None



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Top rule
Prices
Bottom rule

For current prices, contact IBM at 888-Shop-IBM (746-7426) or visit

http://www-03.ibm.com/systems/x/

To locate the web price, search on the feature number in the Search field.

The following are features already announced for the 3331 machine type:

                                                     Initial/
                                                     MES/
Description                  Model    Feature        Both/        
                             Number   Number         Support 
 
Addl AMD Opteron Processor Model 6380 16C 2.5Ghz
16MB Cache 115W
                              HC1      A4MY          MES
Addl AMD Opteron Processor Model 6386SE 16C 2.8Ghz
16MB Cache 140W
                              HC1      A4MZ          MES
Addl AMD Opteron Processor Model 6378 16C 2.4Ghz
16MB Cache 115W
                              HC1      A4N0          MES
Addl AMD Opteron Processor Model 6376 16C 2.3Ghz
16MB Cache 115W
                              HC1      A4N1          MES
Addl AMD Opteron Processor Model 6348 12C 2.8Ghz
16MB Cache 115W
                              HC1      A4N2          MES
Addl AMD Opteron Processor Model 6344 12C 2.6Ghz
16MB Cache 115W
                              HC1      A4N3          Initial
Addl AMD Opteron Processor Model 6328 8C 3.2Ghz
16MB Cache 115W
                              HC1      A4N4          MES
Addl AMD Opteron Processor Model 6320 8C 2.8Ghz
16MB Cache 115W
                              HC1      A4N5          MES
Addl AMD Opteron Processor Model 6308 4C 3.5Ghz
16MB Cache 115W
                              HC1      A4N6          MES
Addl AMD Opteron Processor Model 6366HE 16C 1.8Ghz
16MB Cache 85W
                              HC1      A4N7          MES
8GB (1x8GB, 1Rx4, 1.35V) PC3L-12800 CL11 ECC DDR3
1600MHz LP RDIMM
                              HC1      A4RC          MES
16GB (1x16GB, 2Rx4, 1.5V) PC3-14900 CL13 ECC DDR3
1866MHz LP RDIMM              HC1      A4Z5          MES
 

The following are features already announced for the 7164 machine type:

                                                     Initial/
                                                     MES/
Description                  Model    Feature        Both/        
                             Number   Number         Support 

IBM 1TB 7.2K SATA 3.5" Simple-Swap HDD
                              AC1      5559          Initial
                              MC1                    Initial
Mellanox ConnectX-3 10 GbE Adapter for IBM System x
                              AC1      A3PM          Initial
                              MC1                    Initial
Mellanox ConnectX-3 FDR VPI IB/E Adapter for IBM
System x
                              AC1      A3PN          Initial
                              MC1                    Initial
AMD Opteron Processor Model 6380 16C 2.5Ghz 16MB
Cache 115W
                              AC1      A4MN          Initial
                              MC1                    Initial
AMD Opteron Processor Model 6386SE 16C 2.8Ghz 16MB
Cache 140W
                              AC1      A4MP          Initial
                              MC1                    Initial
AMD Opteron Processor Model 6378 16C 2.4Ghz 16MB
Cache 115W
                              AC1      A4MQ          Initial
                              MC1                    Initial
AMD Opteron Processor Model 6376 16C 2.3Ghz 16MB
Cache 115W
                              AC1      A4MR          Initial
                              MC1                    Initial
AMD Opteron Processor Model 6348 12C 2.8Ghz 16MB
Cache 115W
                              AC1      A4MS          Initial
                              MC1                    Initial
AMD Opteron Processor Model 6344 12C 2.6Ghz 16MB
Cache 115W
                              AC1      A4MT          Initial
                              MC1                    Initial
AMD Opteron Processor Model 6328 8C 3.2Ghz 16MB
Cache 115W
                              AC1      A4MU          Initial
                              MC1                    Initial
AMD Opteron Processor Model 6320 8C 2.8Ghz 16MB
Cache 115W
                              AC1      A4MV          Initial
                              MC1                    Initial
AMD Opteron Processor Model 6308 4C 3.5Ghz 16MB
Cache 115W
                              AC1      A4MW          Initial
                              MC1                    Initial
AMD Opteron Processor Model 6366HE 16C 1.8Ghz 16MB
Cache 85W
                              AC1      A4MX          Initial
                              MC1                    Initial
Addl AMD Opteron Processor Model 6380 16C 2.5Ghz
16MB Cache 115W
                              AC1      A4MY          Initial
                              MC1                    Initial
Addl AMD Opteron Processor Model 6386SE 16C 2.8Ghz
16MB Cache 140W
                              AC1      A4MZ          Initial
                              MC1                    Initial
Addl AMD Opteron Processor Model 6378 16C 2.4Ghz
16MB Cache 115W
                              AC1      A4N0          Initial
                              MC1                    Initial
Addl AMD Opteron Processor Model 6376 16C 2.3Ghz
16MB Cache 115W
                              AC1      A4N1          Initial
                              MC1                    Initial
Addl AMD Opteron Processor Model 6348 12C 2.8Ghz
16MB Cache 115W
                              AC1      A4N2          Initial
                              MC1                    Initial
Addl AMD Opteron Processor Model 6344 12C 2.6Ghz
16MB Cache 115W
                              AC1      A4N3          Initial
                              MC1                    Initial
Addl AMD Opteron Processor Model 6328 8C 3.2Ghz
16MB Cache 115W
                              AC1      A4N4          Initial
                              MC1                    Initial
Addl AMD Opteron Processor Model 6320 8C 2.8Ghz
16MB Cache 115W
                              AC1      A4N5          Initial
                              MC1                    Initial
Addl AMD Opteron Processor Model 6308 4C 3.5Ghz
16MB Cache 115W
                              AC1      A4N6          Initial
                              MC1                    Initial
Addl AMD Opteron Processor Model 6366HE 16C 1.8Ghz
16MB Cache 85W
                              AC1      A4N7          Initial
                              MC1                    Initial
8GB (1x8GB, 1Rx4, 1.35V) PC3L-12800 CL11 ECC DDR3
1600MHz LP RDIMM
                              AC1      A4RC          Initial
                              MC1                    Initial
16GB (1x16GB, 2Rx4, 1.5V) PC3-14900 CL13 ECC DDR3
1866MHz LP RDIMM
                              AC1      A4Z5          Initial
                              MC1                    Initial
 
The Single Entity Offerings (SEO)
 
                                                          Initial/
                                                          MES/
Description                              SEO              Both/         
                                         Number           Support  CSU  
System x3755 M3
2 x AMD Opteron 6380 16C 2.5 GHz  32 GB  7164F3U          Initial  Yes
 
 
 
 Option SEO

 
                                                         Initial/
                                                         MES/
Description                             SEO              Both/         
                                        Number           Support  CSU  

8GB (1x8GB, 1Rx4, 1.35V) PC3L-12800     46W0771          Both     Yes
  CL11 ECC DDR3 1600MHz LP RDIMM
16GB (1x16GB, 2Rx4, 1.5V) PC3-14900     46W0779          Both     Yes
  CL13 ECC DDR3 1866MHz LP RDIMM
AMD Opteron Processor Model 6380 16C    00AM123          Both     Yes
  2.5GHz 16MB Cache 115W
AMD Opteron Processor Model 6386SE 16C  00AM124          Both     Yes
  2.8GHz 16MB Cache 140W
AMD Opteron Processor Model 6378 16C    00AM125          Both     Yes
  2.4GHz 16MB Cache 115W
AMD Opteron Processor Model 6376 16C    00AM126          Both     Yes
  2.3GHz 16MB Cache  115W
AMD Opteron Processor Model 6348 12C    00AM127          Both     Yes
  2.8GHz 16MB Cache 115W
AMD Opteron Processor Model 6344 12C    00AM128          Both     Yes
  2.6GHz 16MB Cache 115W
AMD Opteron Processor Model 6328 8C     00AM129          Both     Yes
  3.2GHz 16MB Cache 115W
AMD Opteron Processor Model 6320 8C     00AM130          Both     Yes
  2.8GHz 16MB Cache 115W
AMD Opteron Processor Model 6308 4C     00AM131          Both     Yes
  3.5GHz 16MB Cache 115W
AMD Opteron Processor Model 6366HE 16C  00AM132          Both     Yes
  1.8GHz 16MB Cache 85W

Maintenance charges

For additional information on maintenance and pricing, please contact your IBM Sales Representative or your IBM Business Partner, or call 1-800-IBM-CALL (1-800-426-2255).

For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

ServicePac for Warranty and Maintenance Option

Visit the following web link for ServicePac information

http://www-935.ibm.com/services/us/its/html/servicepac_americas.html

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle.



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Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
For IBM Business Partner: pwcs@us.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: SE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

eServer is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Express, System x, Tivoli, NetView, ServerProven, PartnerWorld, Global Technology Services, BladeCenter, ServicePac, ServiceSuite and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/