Notice of change to previously announced Software Maintenance options for Machine Type 2812 models 114 and A14: 3-year hardware warranty period can be purchased with 3-year or more of XIV Software Maintenance
IBM United States
Hardware Announcement 112-136
July 24, 2012
Effective July 24, 2012, new purchases of IBM® XIV® Storage System machine type 2812 models 114 and A14 will include both a 3-year hardware warranty period and 3-year warranty for XIV Software Maintenance. Customers who desire longer than 3-year software maintenance contracts will be able to purchase the 3-year hardware warranty period with 4- or 5-year software maintenance.
The updated Terms Agreement will apply to all machine type 2812 models 114 and A14 systems, providing the following Software Maintenance options for new machine orders:
Maintenance Maintenance Maintenance
Program PID number 3 year PID number 4 year PID number 5 year PID number
5639-YYB 5639-XX3 5639-X12 5639-X11
3-Yr Registration 4-Yr Registration 5-Yr Registration
Maintenance Maintenance Maintenance
Program PID number 3 year PID number 4 year PID number 5 year PID number
5639-XXA 5639-XX3 5639-X12 5639-X11
3-Yr Registration 4-Yr Registration 5-Yr Registration
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
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An order of a validly configured IBM XIV Storage System machine type 2812 models 114 and A14 (3-year hardware warranty period) is able to select following Software Maintenance PID.
Maintenance Maintenance Maintenance
Program PID number 3 year PID number 4 year PID number 5 year PID number
5639-YYB 5639-XX3 5639-X12 5639-X11
3-Yr Registration 4-Yr Registration 5-Yr Registration
Maintenance Maintenance Maintenance
Program PID number 3 year PID number 4 year PID number 5 year PID number
5639-XXA 5639-XX3 5639-X12 5639-X11
3-Yr Registration 4-Yr Registration 5-Yr Registration
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July 24, 2012
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Effective July 24, 2012, new purchases of IBM XIV Storage System machine type 2812 models 114 and A14, will include both a 3-year hardware warranty period and 3-year warranty for XIV Software Maintenance. Customers who desire longer than 3-years software maintenance contracts will be able to purchase the 3-year hardware warranty period with 4- or 5-year software maintenance.
The updated Terms Agreement will apply to all machine type 2812 models 114 and A14 systems, providing the following Software Maintenance options for new machine orders:
Maintenance Maintenance Maintenance
Program PID number 3 year PID number 4 year PID number 5 year PID number
5639-YYB 5639-XX3 5639-X12 5639-X11
3-Yr Registration 4-Yr Registration 5-Yr Registration
Maintenance Maintenance Maintenance
Program PID number 3 year PID number 4 year PID number 5 year PID number
5639-XXA 5639-XX3 5639-X12 5639-X11
3-Yr Registration 4-Yr Registration 5-Yr Registration
Accessibility by people with disabilities
A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
- http://www.ibm.com/able/product_accessibility/index.html
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Applicable to all XIV customers
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
IBM, XIV and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:
- http://www.ibm.com/legal/us/en/
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
- http://www.ibm.com/planetwide/us/
ENUS112-136.PDF
