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New IBM SurePOS 300 Series Model 350 features advanced Intel Celeron T3100 processor and solid-state drive options

IBM United States Hardware Announcement 112-007
January 17, 2012


Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Terms and conditions Terms and conditions
Planned availability date Planned availability date Prices Prices
Product number Product number


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At a glance
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The IBM® SurePOS™ 300 Model 350 offers:

Advanced technology and enhanced options

Lower total cost

Right size

1 Support by mid year on first PTR.



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Overview
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The IBM SurePOS 300 Series Model 350 is for retailers who need small, versatile point-of-sale systems with advanced technology to drive high-demand store solutions, with the lowest possible risk and cost. Built with unique features such as the Intel Celeron T3100 mobile processor and solid-state drive options, the new SurePOS 300 packs 60% more performance power without additional energy consumption.



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Key prerequisites
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One of the following operating systems is required to run the SurePOS 300:

Driver support will be available from the support website. The following level of drivers will support the SurePOS 300:

2 Native drivers only. POSSDOS drivers not supported.

3 Support for Model 35x will be supported as a terminal on V6.3 Enhanced.

4 When SUSE Linux SP2 is available.



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Planned availability date
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May 10, 2012



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Product number
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                                             Mach
Description                                  Type Model     
 
IBM SurePOS 300,                             4810 350
 1 GB Memory,
 No HDD,
RS232 SurePorts,
Intel Celeron T3100,
IOR Warranty
 
IBM SurePOS 300,                             4810 E50
 2 GB Memory,
 500 GB HDD
 Preloaded with Windows Embedded OS,
RS232 SurePorts,
Intel Celeron T3100,
IOR Warranty
IBM SurePOS 300,                             4810 35A
  1 GB Memory,
  no HDD,
 RS232 SurePorts,
 Intel Celeron T3100,
 Depot Warranty
 
 IBM SurePOS 300,                            4810 E5A
  2 GB Memory,
  500 GB HDD
  Preloaded with Windows Embedded OS,
 RS232 SurePorts,
 Intel Celeron T3100,
 Depot Warranty

The following features are orderable on machine type 4810, Models E50 and E5A.

                                          
Description                                                Feature    

POS Ready 2009                                             4020
POS Ready 2009 media -language pks                         4021
POS Ready 2009 media - IBM Image Recovery Media (hdd/ssd)  4022
 
POS Ready 7                                                4040
POS Ready 7 Language Pack                                  4041
POS Ready 7 Additional Components                          4042
POS Ready 7 media - IBM Image Recovery Media (hdd/ssd)     4043
 
Memory
 
4G System Memory (2-4 upgrade, 1x 4G DDR3 DIMM)            7904
2G Additional Memory (1x 2G DDR3 DIMM)                     7903
 

Additional 64GB SSD MES                                    7978
64GB SSD upgrade from HDD (E5x only)                       7980
Dual 64GB SSD upgrade from HDD (E5x only)                  7981

The following features are orderable on machine type 4810, Models 350 and 35A.

                                          
Description                                                Feature    
 
Memory
 
2G System Memory (1x 2G DDR3 DIMM)                         7901
4G System Memory (1-4 upgrade, 1x 4G DDR3 DIMM)            7902
2G Additional Memory (1x 2G DDR3 DIMM)                     7903
 

64GB SSD System Installed (35x only)                       7975
500GB HDD Installed (35x only)                             7976
Dual 64G SSD System (35x only)                             7977
Additional 64GB SSD MES                                    7978
Additional 500GB HDD MES only                              7979
NVRAM w/4690 OS Support (35x)                              7377

The following feature is orderable on machine type 4810, Models 350, 35A, E50 and E5A.

                                          
Description                                                Feature    

Low Voltage                                                2900

The following features are orderable on machine type 4810, Models 350, E50, 35A, and E5A.

                                          
Description                                                Feature    

Optional Features
 
Ethernet Cable Cat #6                                      8998
RS232 cable to attach existing 15-pin                      7498
to 9-pin port
 
SurePorts
 
USB SurePorts                                              1975
USB SurePorts                                              1976
RS232 SurePorts                                            1977

 
Displays
 
Distributed VFD 2X20 Display (RS232)                       5910
All Points Addressable Character                           5903
 Graphics Display (RS232)
Distributed Display Cable (9-pin RS232)                    5942
USB All Points APA Display                                 5946
USB 40 Char LCD- iron                                      5951
USB 40 Char VFD (1-sided)- iron                            5961
Long LCD USB Cable- powered USB                            5560
Long VFD USB Cable                                         5570
 
Cash Drawers
 
Compact Cash Drawer with Vertical Till (iron)              4408
Compact Cash Drawer with Horizontal Till (iron)            4409
Full Size Cash Drawer                                      4881
Fliptop Cash Drawer (iron gray)                            4484

Locking Till Cover for Compact Cash Drawer                 4765
Vertical Till Insert for Compact Cash Drawer               4775
Horizontal Till Insert for Compact Cash Draw               4770
Adjustable Till Insert for Full Size Cash Draw             4870
Fixed Till Insert for Full Size Cash Drawer                4865
Locking Till Cover for Full Size Cash Drawer               4875
Fliptop Till & Locking Cover                               4485
 
4610 Printer RJ11 to SDL Cash Dr Cable 3.8M                3387
Distributed Cash Drawer Cable -- Attached to System        4575
Cash drawer to RJ11 converter                              9219
Cash Drawer Under counter Mounting Brackets                4570
 
Cash Drawer Plug - Non-operational Iron                    9200
Keylock                                                    9202
Keylock                                                    9203
Keylock                                                    9204
Keylock                                                    9205
Keylock                                                    9206
Random Keylock                                             9218
Cash Drawer Hardware Kit                                   9521
 
Premium Locks
 
Cash Drawer Premium Lock 1                                 4380
Cash Drawer Premium Lock 2                                 4375
Cash Drawer Premium Lock 3                                 4370
Cash Drawer Premium Lock 4                                 4365
Cash Drawer Premium Lock 5                                 4360
Keyboards

Pre Configured Keyboards
Modular CANPOS w/Touchpad/Pointing stick                   1350
  US Eng  (no MSR)
Modular ANPOS w/MSR,Touchpad/Pointing stick,Keylock        1351
Modular 67 Key Kybd w/MSR & Keylock iron gray              1355
Modular 67 Key Kybd w/LCD, MSR & Keylock iron gray         1356
 
Modular Compact ANPOS Keyboard  - US English               2250
Modular Compact ANPOS Keyboard  - Spanish                  2254
Modular 67 Key Keyboard  -iron gray                        2270
Modular 67 Key Keyboard w/LCD -iron gray                   2240
 
Integration of Keyboard Features                           1111
 
Modular ANPOS Keyboards
Modular ANPOS Kybd (US Eng)- iron gray                     2280
Modular ANPOS Kybd (Spanish)- iron gray                    2290
 
Keyboard Features
 
3-Track MSR Module Iron Gray                               2260
Two Position Keylock Module Iron Gray                      2264
Touch Pad/Pointing Stick Module Iron Gray                  2266
Fingerprint Reader Module Iron Gray                        2268
Fillers
 
Filler MSR Iron Gray                                       1370
Filler Authentication Module Iron Gray                     1374
Filler Glide Pad/Pointer Iron Gray                         1376
 
Cables
 
USB cable 1.4M                                             1320
USB cable 3.8M                                             1321
PS2 cable 1.4M                                             1322
PS2 cable 3.8M                                             1323
Powered USB cable 1.4M                                     1324
Powered USB cable 3.8M                                     1325
 
Key Kits
 
Modular 67 Key Kybd Lens Kit                               1420
Modular ANPOS Lens Kit                                     1421
Modular CANPOS Lens Kit                                    1422
 
Key Caps
 
Keyboard Key Caps - 1x1 SS (25 units)                      1426
Keyboard Key Caps - 1x2 (25 units)                         1427
Keyboard Key Caps - 1x1 Tall (25 units)                    1428
Keyboard Key Caps - 1x2 Tall (25 units)                    1429
 
67 Key Keyboard Single Caps - 1x1 (25 units)               1430
67 Key Keyboard Double Caps - 1x2 (25 units)               1431
67 Key Keyboard Single Caps - 1x1 Tall (25 units)          1432
67 Key Keyboard Double Caps - 1x2 WT Tall (25 units)       1433
 
Legends Sheets
 
Modular ANPOS Kybd Legend - Blank                          1423
Modular CANPOS Kybd Legend - Blank                         1424
Modular 67 Key Keybd Legend - Blank                        1425
Accessory
 
Blanking bar, 67-key black, kit of 5                    46V4077
Blanking bar, ANPOS black, kit of 5                     46V4079
MSR Test Card                                           90X9640
Key Puller Kit                                          93F1944
Warranty for Legacy I/O Features
 
Service during warranty period for                         8903
  Legacy 2x20 displays
Service during warranty period for                         8904
  Legacy cash drawers
Service during warranty period for                         8905
  Legacy keyboards

 
Power Cord Specify Codes (Other than country default)
 
Non-Locking Power Cord, 4.3 M                              9875
Locking Power Cord, 4.3 M                                  9873
Power Cord, 1.8 M (Chicago)                                9880

The following features are orderable on machine type 4611-481.

                                          
Description                                                Feature    

2G Additional Memory (1-2G DDR3 DIMM)(35x, E5x)            7903
USB SurePorts (Pick Pack) (35x, E5x)                       1976
RS232 SurePorts (Pick Pack) (35x, E5x)                     1977
Additional 64GB SSD MES (35x)                              7978
Additional 500GB HDD MES (35x,E5x)                         7979

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=112-007


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Education support
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Multimedia education is available for IBM Business Partners and IBM clients who sell, support, or service this product.

Sales Education (IBM Business Partners):

     Course                                              Course
     title                                   Language    number
   
     Selling the IBM SurePOS 300             English     RE4810S3
      Model 350
 

Technical Education (IBM Business Partners):

 
     Course                                              Course
     title                                   Language    number
 
     Supporting the IBM SurePOS 300          English     RE4810T3
      Series Models 350 and E50
 
     IBM SurePOS 300 Models 350 and          English     SE481003
      E50 Hardware Service Training

Technical education (IBM clients):

 
    Course                                              Course
    title                                   Language    number
  
    Introducing the IBM SurePOS 300         English     RE4810C3
     Series Models 350 and E50
 
    BM SurePOS 300 Series Models 350 and    English     SE481003
     E50 Hardware Service Training
 

To enroll in these and other IBM Retail Store Solutions Education courses, visit the following websites:

IBM Business Partners

http://www.ibm.com/services/weblectures/dlv/smartzone

IBM clients

http://www.ibm.com/education/retail



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Services
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Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an on-demand business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

http://www.ibm.com/services/

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

http://www.ibm.com/services/continuity

For details on education offerings related to specific products, visit

http://www.ibm.com/services/learning/index.html

Select your country, and then select the product as the category.



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Technical information
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Specified operating environment

Physical specifications

To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.

Operating environment
Software requirements

One of the following operating systems is required to run the SurePOS 300:

Driver support will be available from the support website. The following level of drivers will support the SurePOS 300:

2 Native drivers only. POSSDOS drivers not supported.

3 Support for Model 35x will be supported as a terminal on V6.3 Enhanced.

4 When SUSE Linux SP2 is available.

Planning information

Customer responsibilities

The customer is responsible for unpacking and setting up this feature in accordance with the customer setup instructions provided.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.



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Terms and conditions
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Volume orders: Contact your IBM representative.

IBM Global Financing

Yes

Warranty period

One Year

Warranty service

IOR Warranty Service - Models 350 and E50

IBM IOR On-site Service - 24 hours per day, 7 days a week, same day response.

IBM will repair the failing machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Depot Warranty Service - Models 35A and E5A

Depot Warranty offers an alternative, lower-cost approach to the delivery of warranty service from the more traditional IBM On-site Repair (IOR) warranty available with other models of SurePOS 300. Customers should choose Depot Warranty models when the turnaround time on machine repair is considered less business critical.

Depot Warranty Service is a courier-based repair service. If warranty service is required, the SurePOS 300 models detailed in this announcement will be picked up at the customer's location and delivered to an IBM designated repair location. The repair location will repair the unit and return it to the customer. Charges for the courier service both to and from the repair location will be paid by IBM.

This section describes the responsibilities of IBM, the customer, and the service level that operates for the machines in this announcement.

IBM responsibilities

IBM will attempt to diagnose and resolve your problem over the telephone or electronically by access to an IBM Internet website. If warranty service is required, IBM will provide you with a shipping container for you to return your machine to a designated repair location. Following its repair or exchange, IBM will arrange the return delivery of the machine to your location. IBM is not responsible for its installation and verification of operation.

Customer responsibilities

When you contact IBM for service, you must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines warranty service is required, you will disconnect the failing machine for collection arranged by IBM. IBM will provide a shipping container for packing the defective unit for shipment to the repair location. This container will be delivered by IBM's courier who will be responsible for packing the unit and delivering it to the repair location. Following its repair or exchange, IBM will arrange the return delivery of the machine to your location. You are responsible for its installation and verification of operation.

Service levels

Service levels specified below are response-time objectives only and are not guarantees. The specified service level may not be available in all worldwide locations. Charges may apply outside IBM's normal service area. Response times are based on local standard business days and working hours. Unless otherwise specified, all responses are measured from the time the customer contacts IBM for problem determination until IBM has resolved the problem remotely or scheduled service to be performed.

Depot Service: Five days from time of receipt at the repair location to courier pick up from the repair location for return shipment to the customers location.

Supplemental information

If warranty service is required, the customer should call IBM at the designated Hardware Support number for the country. Contact numbers can be found by selecting the appropriate country from the following website

http://www.ibm.com/planetwide/

For full details of IBM's Statement of Limited Warranty, go to

http://www-304.ibm.com/systems/support/machine_warranties/index.html

Models with Depot Warranty may not be eligible for International Warranty Service (IWS). For additional IBM service cover options during warranty, contact your IBM Business Partner or local IBM representative.

Usage plan machine

No

IBM hourly service rate classification

One

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

Field-installable features

Yes

Model conversions

No

Machine installation

Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply

No

Licensed Internal Code and Licensed Machine Code

This product does not contain Licensed Internal Code or Licensed Machine Code.

Educational allowance

A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.

The educational allowance is 15% for the products in this announcement.



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Prices
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Last column indicates if the feature is Plant or Field orderable with:

                        Plant Only = P
                        Field Only = F
                        Both       = B
                               
                                       Mach          
Description                            Type  Model     

IBM SurePOS 300,                       4810  350                      
 1 GB Memory,
 No HDD,
RS232 SurePorts,
Intel Celeron T3100,
IOR Warranty
 
IBM SurePOS 300,                       4810  E50                      
 2 GB Memory,
 500 GB HDD w/Embedded preload,
RS232 SurePorts,
Intel Celeron T3100,
IOR Warranty

IBM SurePOS 300,                       4810  35A                      
  1 GB Memory,
  No HDD,
 RS232 SurePorts,
 Intel Celeron T3100,
 Depot Warranty
 
 IBM SurePOS 300,                      4810  E5A                      
  2 GB Memory,
  500 GB HDD w/Embedded preload,
 RS232 SurePorts,
 Intel Celeron T3100,
 Depot Warranty

The following features are orderable on machine type 4810, Models E50 and E5A.

                                                                P
                                                     Feat       F
Description                                          Code       B
  
POS Ready 2009                                       4020       P
POS Ready 2009 media -language pks                   4021       B
POS Ready 2009 media - IBM Image Recovery Media      4022       B
 (hdd/sdd)
 
POS Ready 7                                          4040       P
POS Ready 7 Language Pack                            4041       B
POS Ready 7 Additional Components                    4042       B
POS Ready 7 media - IBM Image Recovery Media         4043       B
 (hdd/ssd)
 
Memory
 
4G System Memory (2-4 upgrade, 1x 4G DDR3 DIMM)      7904       P
2G Additional Memory (1x 2G DDR3 DIMM)               7903       B

Additional 64GB SSD MES                              7978       F
64GB SSD upgrade from HDD (E5x only)                 7980       P
Dual 64GB SSD upgrade from HDD (E5x only)            7981       P

The following features are orderable on machine type 4810, Models 350 and 35A.

                                                                P
                                                     Feat       F
Description                                          Code       B
   
Memory
 
2G System Memory (1x 2G DDR3 DIMM)                   7901       P
4G System Memory (1-4 upgrade, 1x 4G DDR3 DIMM)      7902       P
2G Additional Memory (1x 2G DDR3 DIMM)               7903       B

Additional 64GB SSD MES                              7978       F
64GB SSD System Installed (35x only)                 7975       P
500GB HDD Installed (35x only)                       7976       P
Dual 64G SSD System (35x only)                       7977       P
Additional 500GB HDD MES only                        7979       F
NVRAM w/4690 OS Support (35x)                        7377       F

The following feature is orderable on 4810, Models 350, 35A, E50 and E5A.

                                                                P
                                                     Feat       F
Description                                          Code       B
  
Low Voltage                                          2900       P

The following features are orderable on machine type 4810, Models 350, E50, 35A, and E5A.

                                                                P
                                                     Feat       F
Description                                          Code       B
  
Optional Features
 
Ethernet Cable Cat #6                                8998       B
RS232 cable to attach existing 15-pin                7498       B
to 9-pin port
 
SurePorts
 
USB SurePorts                                        1975       P
USB SurePorts                                        1976       F
RS232 SurePorts                                      1977       F
 
Displays
 
Distributed VFD 2X20 Display (RS232)                 5910       B
All Points Addressable Character                     5903       B
 Graphics Display (RS232)
Distributed Display Cable (9-pin RS232)              5942       B
USB All Points APA Display                           5946       B
USB 40 Char LCD- iron                                5951       P
USB 40 Char VFD (1-sided)- iron                      5961       B
Long LCD USB Cable- powered USB                      5560       B
Long VFD USB Cable                                   5570       B
 
 
Cash Drawers
 
Compact Cash Drawer with Vertical Till (iron)        4408       B
Compact Cash Drawer with Horizontal Till (iron)      4409       B
Full Size Cash Drawer                                4881       B
Fliptop Cash Drawer (iron gray)                      4484       B

Locking Till Cover for Compact Cash Drawer           4765       B
Vertical Till Insert for Compact Cash Drawer         4775       B
Horizontal Till Insert for Compact Cash Draw         4770       B
Adjustable Till Insert for Full Size Cash Draw       4870       B
Fixed Till Insert for Full Size Cash Drawer          4865       B
Locking Till Cover for Full Size Cash Drawer         4875       B
Fliptop Till & Locking Cover                         4485       B
 
4610 Printer RJ11 to SDL Cash Dr Cable 3.8M          3387       B
Distributed Cash Drawer Cable -- Attached to System  4575       B
Cash drawer to RJ11 converter                        9219       B
Cash Drawer Under counter Mounting Brackets          4570       B
 
Cash Drawer Plug - Non-operational Iron              9200       B
Keylock                                              9202       B
Keylock                                              9203       B
Keylock                                              9204       B
Keylock                                              9205       B
Keylock                                              9206       B
Random Keylock                                       9218       B
Cash Drawer Hardware Kit                             9521       B
 
Premium Locks
 
Cash Drawer Premium Lock 1                           4380       B
Cash Drawer Premium Lock 2                           4375       B
Cash Drawer Premium Lock 3                           4370       B
Cash Drawer Premium Lock 4                           4365       B
Cash Drawer Premium Lock 5                           4360       B

Keyboards

Pre Configured Keyboards
Modular CANPOS w/Touchpad/Pointing stick             1350       P
  US Eng  (no MSR)
Modular ANPOS w/MSR,Touchpad/Pointing stick,Keylock  1351       P
Modular 67 Key Kybd w/MSR & Keylock iron gray        1355       P
Modular 67 Key Kybd w/LCD, MSR & Keylock iron gray   1356       P
 
Modular Compact ANPOS Keyboard  - US English         2250       B
Modular Compact ANPOS Keyboard  - Spanish            2254       B

Modular 67 Key Keyboard  -iron gray                  2270       B
Modular 67 Key Keyboard w/LCD -iron gray             2240       B
 
Integration of Keyboard Features                     1111       B
 
Modular ANPOS Keyboards

Modular ANPOS Kybd (US Eng)- iron gray               2280       B
Modular ANPOS Kybd (Spanish)- iron gray              2290       B

Keyboard Features
 
3-Track MSR Module Iron Gray                         2260       B
Two Position Keylock Module Iron Gray                2264       B
Touch Pad/Pointing Stick Module Iron Gray            2266       B
Fingerprint Reader Module Iron Gray                  2268       B

Fillers
 
Filler MSR Iron Gray                                 1370       F
Filler Authentication Module Iron Gray               1374       F
Filler Glide Pad/Pointer Iron Gray                   1376       F
 
Cables
 
USB cable 1.4M                                       1320       B
USB cable 3.8M                                       1321       B
PS2 cable 1.4M                                       1322       B
PS2 cable 3.8M                                       1323       B
Powered USB cable 1.4M                               1324       B
Powered USB cable 3.8M                               1325       B
 
Key Kits
 
Modular 67 Key Kybd Lens Kit                         1420       B
Modular ANPOS Lens Kit                               1421       B
Modular CANPOS Lens Kit                              1422       B
 
Key Caps
 
Keyboard Key Caps - 1x1 SS (25 units)                1426       B
Keyboard Key Caps - 1x2 (25 units)                   1427       B
Keyboard Key Caps - 1x1 Tall (25 units)              1428       B
Keyboard Key Caps - 1x2 Tall (25 units)              1429       B
 
67 Key Keyboard Single Caps - 1x1 (25 units)         1430       B
67 Key Keyboard Double Caps - 1x2 (25 units)         1431       B
67 Key Keyboard Single Caps - 1x1 Tall (25 units)    1432       B
67 Key Keyboard Double Caps - 1x2 WT Tall (25 units) 1433       B
 
Legends Sheets
 
Modular ANPOS Kybd Legend - Blank                    1423       B
Modular CANPOS Kybd Legend - Blank                   1424       B
Modular 67 Key Keybd Legend - Blank                  1425       B

Accessory
 
Blanking bar, 67-key black, kit of 5              46V4077     
Blanking bar, ANPOS black, kit of 5               46V4079     
MSR Test Card                                     90X9640     
Key Puller Kit                                    93F1944     

Warranty for Legacy I/O Features
 
Service during warranty period for                   8903       P
  Legacy 2x20 displays
Service during warranty period for                   8904       P
  Legacy cash drawers
Service during warranty period for                   8905       P
  Legacy keyboards
 
 
Power Cord Specify Codes (Other than country default)
 
Non-Locking Power Cord, 4.3 M                        9875       B
Locking Power Cord, 4.3 M                            9873       B
Power Cord, 1.8 M (Chicago)                          9880       B

The following features are orderable on machine type 4611-481.

                                                                P
                                                     Feat       F
Description                                          Code       B
  
2G Additional Memory (1-2G DDR3 DIMM)(35x, E5x)      7903       B
USB SurePorts (Pick Pack) (35x, E5x)                 1976       B
RS232 SurePorts (Pick Pack) (35x, E5x)               1977       B
Additional 64GB SSD MES (35x)                        7978       B
Additional 500GB HDD MES (35x,E5x)                   7979       B

Pricing terms

Prices in the following PDF prices link are suggested list prices on day of announcement for the U.S. only. They are provided for your information only. Dealer prices may vary, and prices may also vary by country. IBM list price does not include tax or shipping and is subject to change without notice.

ENUS-112-007-List_prices_2012_01_17.PDF ENUS-112-007-List_prices_2012_01_17.PDF

ServicePac® for Warranty and Maintenance

 
                                                       Serv    Serv
                                                       Pac     Pac
Type Model Service Description                         SEO     MTM
 
4810  350  3 Year Onsite Repair 24x7 4 Hour Response  00A3829 67567X2
4810  E50  3 Year Onsite Repair 24x7 4 Hour Response  00A3839 67567X3
4810  35A  3 Year Depot Repair                        00A3839 67567X4
4810  E5A  3 Year Depot Repair                        00A3849 67567X5

ServicePac for Maintenance Agreement

                                                       Serv    Serv
                                                       Pac     Pac
Type Model Service Description                         SEO     MTM
  
4810  350  1 Year Onsite Repair 24x7 4 Hour Response  00A3830 6756MVA
4810  350  2 Year Onsite Repair 24x7 4 Hour Response  00A3831 6756MVB
4810  E50  1 Year Onsite Repair 24x7 4 Hour Response  00A3833 6756MVC
4810  E50  2 Year Onsite Repair 24x7 4 Hour Response  00A3834 6756MVD
4810  35A  1 Year Onsite Repair 9x5 Next Business Day 00A3836 6756MVF
4810  35A  1 Year Onsite Repair 24x7 4 Hour Response  00A3837 6756MVG
4810  35A  2 Year Onsite Repair 9x5 Next Business Day 00A3838 6756MVH
4810  35A  2 Year Onsite Repair 24x7 4 Hour Response  00A3839 6756MVJ
4810  35A  2 Year Depot Repair                        00A3840 6756MVK
4810  E5A  1 Year Onsite Repair 9x5 Next Business Day 00A3842 6756MVM
4810  E5A  1 Year Onsite Repair 24x7 4 Hour Response  00A3843 6756MVN
4810  E5A  2 Year Onsite Repair 9x5 Next Business Day 00A3844 6756MVP
4810  E5A  2 Year Onsite Repair 24x7 4 Hour Response  00A3845 6756MVQ
4810  E5A  2 Year Depot Repair                        00A3846 6756MVR

ServicePac prices

For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

Maintenance charges

For additional information on maintenance and pricing, please contact your IBM Sales Representative or your IBM Business Partner, or call 1-800-IBM-CALL (1-800-426-2255).

For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle.

Trademarks

SurePOS is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, PartnerWorld and ServicePac are registered trademarks of IBM Corporation in the United States, other countries, or both.

Intel and Celeron are trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/