Feedback

IBM BNT RackSwitch G8052 and G8264 for System x and iDataPlex

IBM United States Hardware Announcement 111-005
February 15, 2011


Table of contents
Overview Overview Publications Publications
Planned availability date Planned availability date Technical information Technical information
Description Description Pricing Pricing
Product number Product number Order now Order now

(Corrected on June 2, 2011)

Brazil was added to the list of countries in the "Standards" section.

Top rule
At a glance
Bottom rule

IBM® BNT RackSwitch G8052R (7309-G52)

IBM BNT RackSwitch G8052F (7309-52F)

  • 48 1Gb RJ45 ports and four 10Gb SFP+ ports
  • Redundant hot-swappable power supplies and fans
  • Available rear-to-front cooling (-G52) or front-to-rear cooling (-52F)
  • Latency of 1.7 microseconds

IBM BNT RackSwitch G8264R (7309-G64)

IBM BNT RackSwitch G8264F (7309-64F)

  • 48 10Gb SFP+ ports and four 40Gb QSFP+ ports
  • Four 40Gb QSFP+ ports that can each be converted to four 10Gb SFP+ ports with optional breakout cable
  • Redundant hot-swappable power supplies and fans
  • Available rear-to-front cooling (-G64) or front-to-rear cooling (-64F)
  • Latency of less than 850 nanoseconds

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



Back to topBack to top
 
Top rule
Overview
Bottom rule

IBM BNT RackSwitch G8052

The G8052 RackSwitch is a 1Gb/10Gb Ethernet switch specifically designed for the data center, providing speed, intelligence, and interoperability on a proven platform. The G8052 RackSwitch offers 48 Gigabit Ethernet ports and four 10 Gigabit Ethernet ports in a 1 RU footprint. Designed with top performance in mind, the G8052 RackSwitch provides line-rate, high-bandwidth switching, filtering, and traffic queuing without delaying data, and large data-center-grade buffers to keep traffic moving.

IBM BNT RackSwitch G8264

The G8264 RackSwitch offers up to 64 10 Gigabit Ethernet ports in a 1 RU footprint. Designed with top performance in mind, the G8264 RackSwitch provides line-rate, high-bandwidth switching, filtering, and traffic queuing without delaying data, and large data-center-grade buffers to keep traffic moving. Redundant power and fans along with numerous high-availability features ensure that the G8264 RackSwitch is always available for business-sensitive traffic.


Note: Some products may not be available in your country.



Back to topBack to top
 
Top rule
Planned availability date
Bottom rule

  • February 28, 2011, for all except the following
  • April 30, 2011, for:
    • BNT 1 Year SW Update for G8052 RackSwitch (49Y7898)
    • BNT 1 Year SW Update for G8264 RackSwitch (49Y7899)
    • BNT G8000 SW Upgrade 1 Year (90Y3511)
    • BNT G8124 SW Upgrade 1 Year (90Y3515)


Back to topBack to top
 
Top rule
Description
Bottom rule

IBM BNT RackSwitch G8052 product benefits

  • The G8052 offers 48 x 1GbE RJ45 ports and four 10GbE SFP+ ports in an aggregation switch with unmatched line-rate Layer 2/3 performance at a very attractive price.
  • Unlike most rack equipment that cools from side to side, the G8052 RackSwitch has rear-to-front or front-to-rear airflow, which allows for flexible mounting of the switch in a server rack or datacom rack.
  • Hot-swappable fans and power supplies make it easy to replace units without interrupting switch operation.
  • Variable speed fans automatically reduce power consumption.
  • For network virtualization, VMready software on the switch simplifies configuration and improves security in virtualized environments. VMready automatically detects VM movement and reconfigures VM network policies across VLANs to keep the network up and running without impacting traffic or performance. It works with all leading VM providers such as VMware, Citrix Xen, and Microsoft®.
  • Seamless, standards-based integration into existing Cisco and other networks reduces down time and learning curve.

Performance

  • Single-switch ASIC design
  • Full line-rate performance
  • 176 Gbps (full duplex) switching architecture
  • Low latency: 1.7 microseconds

Hardware features

Interfaces

  • 48 10/100/1000 RJ45 ports
  • 4 10GbE SFP+ ports
  • 1 USB port for external mass storage devices
  • 1 fixed mini-USB console port for configuration and code changes via thumb drive, or boot from USB drive with new code

Features

7309-G52 G8052 48-port 1/10GbE switch with rear-to-front airflow:

  • Two PSUs
  • Three fans
  • Rack mount ears
  • Cable set

7309-52F G8052 48-port 1/10GbE switch with front-to-rear airflow:

  • Two PSUs
  • Three fans
  • Cable set

IBM BNT RackSwitch G8264 product benefits

  • The G8264 offers 48x SFP+ ports that operate at 10GbE or 1Gb speeds.
  • It supports 4x QSFP+ ports for 40GbE or 16 additional 10GbE ports with optional breakout cables.
  • The switch is optimal for High-Performance Computing or other applications requiring the highest bandwidth and lowest latency.
  • All ports are nonblocking 10GbE with low deterministic latency.
  • Unlike most rack equipment that cools from side to side, the G8264 RackSwitch has two airflow options (front-to-rear or rear-to-front), which allow for flexible mounting of the switch in a server rack or datacom rack.
  • Variable speed fans automatically reduce power consumption.
  • The switch also has a special mounting kit, allowing it to be mounted vertically or horizontally in a rack.
  • Seamless, standards-based integration into existing Cisco and other networks helps reduce downtime and learning curve.
  • For network virtualization, VMready software on the switch helps reduce configuration complexity while significantly improving security levels in virtualized environments.
    • Automatically detects VM movement from one physical server to another
    • Instantly reconfigures each VM's network policies across VLANs to keep the network up and running without interrupting traffic or impacting performance
    • Works with all leading VM providers such as VMware, Citrix Xen, and Microsoft

Performance

  • 100% line-rate performance
  • 1280 Gbps nonblocking switching throughput (full duplex)
  • 960 Mpps

Hardware features

Interface options

  • 48 SFP+ ports
  • 4 QSFP+ ports
  • 1 10/100/1000 Ethernet RJ45 ports for management
  • 1 USB port for mass storage device connection
  • 1 mini-USB console port for serial access
  • Server-like port orientations that enable short and simple cabling

Features

7309-64F G8264 64-port 10GbE switch with front-to-rear airflow:

  • Two PSUs
  • Rack mount ears
  • Serial cable

7309-G64 G8264 64-port 10GbE switch with rear-to-front airflow:

  • Two PSUs
  • Rack mount ears
  • Serial cable


Back to topBack to top
 
Top rule
Product number
Bottom rule

The following are newly announced features on the specified models of the IBM xSeries® 7309 machine type:

Description                                         MT  Model Feature

7309-HC1                                           7309  HC1
7309-HC2                                           7309  HC2
7309-HC3                                           7309  HC3
7309-HC4                                           7309  HC4
EMEA Long Leadtime Configurations                  7309  HC1     1763
                                                         HC2
                                                         HC3
                                                         HC4
Hungary CHW plant 9SH                              7309  HC1     1764
                                                         HC2
                                                         HC3
                                                         HC4
Guad CHW plant 9KQ                                 7309  HC1     1765
                                                         HC2
                                                         HC3
                                                         HC4
ISTC CHW 9K2                                       7309  HC1     1766
                                                         HC2
                                                         HC3
                                                         HC4
RTP CHW 9NR                                        7309  HC1     1767
                                                         HC2
                                                         HC3
                                                         HC4
Offload Manufacturing to Guadalajara HVEC          7309  HC1     1768
                                                         HC2
                                                         HC3
                                                         HC4
Offload Manufacturing to RTP HVEC                  7309  HC1     1769
                                                         HC2
                                                         HC3
                                                         HC4
Offload Manufacturing to ISTC                      7309  HC1     1770
                                                         HC2
                                                         HC3
                                                         HC4
Capacity Scheduling Service                        7309  HC1     1772
                                                         HC2
                                                         HC3
                                                         HC4
Custom SLA Scheduling Service                      7309  HC1     1796
                                                         HC2
                                                         HC3
                                                         HC4
Custom Asset Tagging - Standard                    7309  HC1     2200
                                                         HC2
                                                         HC3
                                                         HC4
Custom Asset Tagging - Enhanced                    7309  HC1     2201
                                                         HC2
                                                         HC3
                                                         HC4
Request for Global Trade Number (UPC or EAN)       7309  HC1     2207
                                                         HC2
                                                         HC3
                                                         HC4
Custom Labeling                                    7309  HC1     2220
                                                         HC2
                                                         HC3
                                                         HC4
Custom Palletization                               7309  HC1     2221
                                                         HC2
                                                         HC3
                                                         HC4
Request for a new Vendor Logo Hardware             7309  HC1     2247
                                                         HC2
                                                         HC3
                                                         HC4
Request for an existing IBM Feature                7309  HC1     2248
                                                         HC2
                                                         HC3
                                                         HC4
Request for an existing Public RPQ                 7309  HC1     2249
                                                         HC2
                                                         HC3
                                                         HC4
Department of Defense UID Label                    7309  HC1     2320
                                                         HC2
                                                         HC3
                                                         HC4
BLADE 1000BASE-T (RJ45) SFP Transceiver            7309  HC1     3268
                                                         HC2
                                                         HC3
                                                         HC4
BLADE 1000BASE-SX SFP Transceiver                  7309  HC1     3269
                                                         HC2
                                                         HC3
                                                         HC4
0.5m Molex Direct Attach Copper SFP+ Cable         7309  HC1     3735
                                                         HC2
                                                         HC3
                                                         HC4
1m Molex Direct Attach Copper SFP+ Cable           7309  HC1     3736
                                                         HC2
                                                         HC3
                                                         HC4
3m Molex Direct Attach Copper SFP+ Cable           7309  HC1     3737
                                                         HC2
                                                         HC3
                                                         HC4
7m Molex Direct Attach Copper SFP+ Cable           7309  HC1     3738
                                                         HC2
                                                         HC3
                                                         HC4
0.6m Yellow Cat5e Cable                            7309  HC1     3791
                                                         HC2
                                                         HC3
                                                         HC4
1.5m Yellow Cat5e Cable                            7309  HC1     3792
                                                         HC2
                                                         HC3
                                                         HC4
3m Yellow Cat5e Cable                              7309  HC1     3793
                                                         HC2
                                                         HC3
                                                         HC4
10m Yellow Cat5e Cable                             7309  HC1     3794
                                                         HC2
                                                         HC3
                                                         HC4
25m Yellow Cat5e Cable                             7309  HC1     3795
                                                         HC2
                                                         HC3
                                                         HC4
0.6m Green Cat5e Cable                             7309  HC1     3796
                                                         HC2
                                                         HC3
                                                         HC4
1.5m Green Cat5e Cable                             7309  HC1     3797
                                                         HC2
                                                         HC3
                                                         HC4
3m Green Cat5e Cable                               7309  HC1     3798
                                                         HC2
                                                         HC3
                                                         HC4
10m Green Cat5e Cable                              7309  HC1     3799
                                                         HC2
                                                         HC3
                                                         HC4
25m Green Cat5e Cable                              7309  HC1     3800
                                                         HC2
                                                         HC3
                                                         HC4
0.6m Blue Cat5e Cable                              7309  HC1     3801
                                                         HC2
                                                         HC3
                                                         HC4
1.5m Blue Cat5e Cable                              7309  HC1     3802
                                                         HC2
                                                         HC3
                                                         HC4
3m Blue Cat5e Cable                                7309  HC1     3803
                                                         HC2
                                                         HC3
                                                         HC4
10m Blue Cat5e Cable                               7309  HC1     3804
                                                         HC2
                                                         HC3
                                                         HC4
25m Blue Cat5e Cable                               7309  HC1     3805
                                                         HC2
                                                         HC3
                                                         HC4
BNT SFP+ Transceiver                               7309  HC1     5053
                                                         HC2
                                                         HC3
                                                         HC4
1.5m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable                                              7309  HC1     6201
                                                         HC2
                                                         HC3
                                                         HC4
2.8m, 10A/100-250V, C13 to IEC 320-C20 Rack Power
Cable                                              7309  HC1     6204
                                                         HC2
                                                         HC3
                                                         HC4

4.3m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable                                              7309  HC1     6263
                                                         HC2
                                                         HC3
                                                         HC4
2.8m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable                                              7309  HC1     6311
                                                         HC2
                                                         HC3
                                                         HC4
 
Line cord - 2.8m, 10A/250V, C13 to NEMA 6-15P (US) 7309  HC1     6372
                                                         HC2
                                                         HC3
                                                         HC4
Integrate Network Switch in MFG                    7309  HC2     7829
                                                         HC4
Customer Solution Center Services                  7309  HC1     7831
                                                         HC2
                                                         HC3
                                                         HC4
Consolidate Shipment                               7309  HC1     8031
                                                         HC2
                                                         HC3
                                                         HC4
TAA Compliant Order                                7309  HC1     8067
                                                         HC2
                                                         HC3
                                                         HC4
Integrate in manufacturing                         7309  HC2     8971
                                                         HC4
IBM BNT RackSwitch G8052R                          7309  HC1     A1AA
IBM BNT RackSwitch G8052F                          7309  HC2     A1AB
IBM BNT RackSwitch G8264R                          7309  HC3     A1AC
IBM BNT RackSwitch G8264F                          7309  HC4     A1AD
19" Flexible 4 Post Rail Kit (System x®)           7309  HC1     A1DK
                                                         HC3
BNT QSFP+ DAC Break Out Cable, 1 meter             7309  HC3     A1DL
                                                         HC4
BNT QSFP+ DAC Break Out Cable, 3 meter             7309  HC3     A1DM
                                                         HC4
BNT QSFP+ DAC Break Out Cable, 5 meter             7309  HC3     A1DN
                                                         HC4
BNT QSFP-to-QSFP cable, 1 meter                    7309  HC3     A1DP
                                                         HC4
BNT QSFP-to-QSFP cable, 3 meter                    7309  HC3     A1DQ
                                                         HC4
BNT QSFP+ 40GBASE-SR Transceiver                   7309  HC3     A1DR
                                                         HC4
1m LC-LC Fiber Cable (networking)                  7309  HC1     A1DS
                                                         HC2
                                                         HC3
                                                         HC4
5m LC-LC Fiber Cable (networking)                  7309  HC1     A1DT
                                                         HC2
                                                         HC3
                                                         HC4
25m LC-LC Fiber Cable (networking)                 7309  HC1     A1DU
                                                         HC2
                                                         HC3
                                                         HC4
                                                           SEO
Description                                                number

IBM BNT RackSwitch G8052R (HC1)                            7309G52
IBM BNT RackSwitch G8052F (HC2)                            730952F
 
IBM BNT RackSwitch G8264R (HC3)                            7309G64
IBM BNT RackSwitch G8264F (HC4)                            730964F
 
 
Options:
                                                            SEO
Description                                                 number
 
BNT 1 Year SW Update for G8052 RackSwitch                   49Y7898
BNT 1 Year SW Update for G8264 RackSwitch                   49Y7899
BNT 19" Flexible 4 Post Rail Kit (System x)                 49Y4284
BNT 1M QSFP+ DAC Break Out Cable                            49Y7886
BNT 3M QSFP+ DAC Break Out Cable                            49Y7887
BNT 5M QSFP+ DAC Break Out Cable                            49Y7888
BNT 1M QSFP+ to QSFP+ Cable                                 49Y7890
BNT 3M QSFP+ to QSFP+ Cable                                 49Y7891
BNT QSFP+ 40GBASE-SR Transceiver                            49Y7884
BNT G8000 SW Upgrade 1 Year                                 90Y3511
BNT G8124 SW Upgrade 1 Year                                 90Y3515

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=111-005


Back to topBack to top
 
Top rule
Publications
Bottom rule

None.



Back to topBack to top
 
Top rule
Services
Bottom rule

Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

http://www.ibm.com/services/

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

http://www.ibm.com/services/continuity

For details on education offerings related to specific products, visit

http://www.ibm.com/services/learning/index.html

Select your country, and then select the product as the category.



Back to topBack to top
 
Top rule
Technical information
Bottom rule

Specified operating environment

Physical specifications

IBM BNT RackSwitch G8052

Dimensions

  • Height: 1.75 in (4.45 cm); 1U
  • Width: 17.3 in (43.9 cm)
  • Depth: 17.5 in (44.5 cm)
  • Weight: 11.99 lb (5.45 kg)

Rack Installation Kit

  • 2-post rack ears included; optional, versatile 4-post mounting kit available for server racks

LEDs

  • System LEDs to indicate status
  • Stacking LEDs to indicate Master/Member

Airflow

  • Front-to-rear or rear-to-front cooling
  • Redundant hot swappable field-replaceable fans with variable speed to reduce power draw

Power

  • Redundant load-sharing hot swappable power supply modules, operating at 200 W, 50-60 Hz, 100-240 Vac auto-switching per module

IBM BNT RackSwitch G8264

Dimensions

  • Height: 1.75 in (4.45 cm); 1U
  • Width: 17.3 in (43.9 cm)
  • Depth: 15.0 in (38.1 cm)
  • Weight: 14.08 lb (6.40 kg)

Rack Installation Kit

  • 2-post rack ears included; optional, versatile 4-post mounting kit available for server racks

LEDs

  • System LEDs to indicate status
  • Stacking LEDs to indicate Master/Member

Airflow

  • Front-to-rear or rear-to-front cooling
  • Redundant variable speed fans for reduced power draw

Power

  • Dual load-sharing hot swap internal power modules, 50-60 Hz, 100-240 V ac auto-switching per module
  • Typical power consumption of 330 W

Operating environment

  • Operating temperature: 32 degrees F to 113 degrees F (0 degrees C to 45 degrees C)
  • Storage temperature: -40 degrees F to 158 degrees F (-40 degrees C to 70 degrees C)
  • Operating altitude: up to 10,000 ft (3,049 m)
  • nonoperating altitude: up to 16,000 ft (4,877 m)
  • Relative humidity operating: 10% to 85% (noncondensing)
  • Relative humidity nonoperating: 0% to 95% (noncondensing)

Acoustic noise - Less than 65 dB

Standards

Safety certifications

  • UL-UL60950-1 (First Edition)
  • C-UL to CAN/CSA 22.2 No.60950-1 (First Edition)
  • TUV/GS to EN 60950-1, Amendment A1-A4, A11
  • CB-IEC60950-1, all country deviations

Electromagnetic compatibility certifications

  • FCC 47CFR Part 15 Class A
  • EN 55022 Class A
  • ICES-003 Class A
  • VCCI Class A
  • AS/NZS CISPR 22 Class A
  • CISPR 22 Class A
  • EN 55024
  • EN 300386
  • CE

NEBS

  • GR-63-Core: NEBS, Physical Protection
  • GR-1089-Core: EMC and Electrical Safety for Network Telecommunications Equipment
  • Non PoE models: 24 port and 48 port

Environmental

  • Reduction of Hazardous Substances (ROHS) 6

The IBM Ethernet products in this announcement are not approved to be sold for connecting to the public telecommunication networks in all countries.

Homologation certificates and telecommunication certificates and approvals are in place, or are not required, for the following list of countries. For any country not listed below, IBM is not currently in a position to ship to that country due to homologation and or telecommunication activities not being completed for that country. IBM continues working to obtain approval to connect to public telecommunication networks in the currently restricted countries. Availability will be published in the future.

  • Bangladesh
  • Brazil
  • Chile
  • Colombia
  • Costa Rica
  • Croatia
  • Dominican Republic
  • Ecuador
  • El Salvador
  • Georgia
  • Hong Kong
  • India
  • Israel
  • Jamaica
  • Macau
  • Malaysia
  • Mexico
  • Monaco
  • Pakistan
  • Panama
  • Paraguay
  • Peru
  • Philippines
  • Qatar
  • Russia
  • Saudi Arabia
  • Singapore
  • South Africa
  • Thailand
  • Turkey
  • Ukraine
  • Uruguay
  • Vietnam
  • Yemen
  • United States
  • Canada
  • Japan
  • Australia
  • New Zealand
  • EEA+

Note: "EEA+" = EU + EFTA = Austria, Belgium, Bulgaria, Cyprus, Czech Rep., Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK.

Oversea areas part of EU: Portugal: Acores, Madeira.

Spain: Canarias.

France: Guyane, Guadeloupe, Martinique, Reunion.

USA includes US Territories: Puerto Rico, US Virgin Islands, Northern Mariana, Guam.

In Japan, customers need to notify their telecommunication service provider of their intent to attach any of the networking products in this announcement to the public telephone network. Such notification should include a detailed description of the product to be used, date and time of installation, and a completed public telecommunications networks service request form.

Compatibility

Supported servers

The IBM BNT RackSwitches are designed to support network connectivity for the following servers:

  • IBM Power® Systems
  • IBM System p® servers
  • IBM System i® servers
  • IBM System x servers

Planning information

Customer responsibilities

Upgrades

  • Upgrade firmware via serial or TFTP
  • Dual software images

These switches are designated as customer setup (CSU). CSU allowance is one day.

Cable orders

None

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.



Back to topBack to top
 
Top rule
Terms and conditions
Bottom rule

IBM Global Financing

No

To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM.

In the United States, call 800-IBM-SERV (426-7378), or write to:

Warranty Information
P.O. Box 12195
Research Triangle Park, NC 27709
Attn: Dept JDJA/B203

Warranty period

  • Three years
  • Optional features - One year

An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature that replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature are the same as those for the machine in which it is installed.

The following has been designated as consumables or supply items and is, therefore, not covered by this warranty:

  • RAID battery

Warranty service

If required, IBM provides repair or exchange service, depending on the type of warranty service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information.

The type of service is Customer Replaceable Unit (for example, keyboard, mouse, speaker, memory, or hard disk drive) Service and On-site Service.

Customer Replaceable Unit (CRU) Service

IBM provides a replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. A CRU is designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU. Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service designated for your machine.

Based upon availability, a CRU will be shipped for next business day (NBD) delivery. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

The following parts or features have been designated as Tier 1 CRUs:

  • RackSwitch unit without power supplies and fans
  • Hot-swap fan
  • Hot-swap power supply
  • Transceiver
  • Cables and Serial Cable Kit
On-site Service

At IBM's discretion you will receive CRU Service or IBM or your reseller will repair the failing machine at your location and verify its operation. If required, On-site Repair is provided, 9 hours per day, Monday through Friday excluding holidays, NBD response. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. On-site Service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where On-site Service is not available, the normal in-country service delivery is used.

Call IBM at 1-800-IBM-SERV (426-7378) to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period.

Calls must be received by 5:00 p.m. local time in order to qualify for NBD service.

International Warranty Service

International Warranty Service (IWS) is available in selected countries or regions.

The warranty service type and the service level provided in the servicing country may be different from that provided in the country in which the machine was purchased.

Under IWS, warranty service will be provided with the prevailing warranty service type and service level available for the IWS-eligible machine type in the servicing country, and the warranty period observed will be that of the country in which the machine was purchased.

To determine the eligibility of your machine and to view a list of countries where service is available, visit

http://www-304.ibm.com/jct01004c/systems/support/supportsite.wss/warrantyform?brandind=5000008

For more information on IWS, refer to Services Announcement 601-034, dated September 25, 2001.

Licensing

Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.

Maintenance services

ServicePac , ServiceSuite , ServiceElect, and ServiceElite

ServicePac®, ServiceSuite™, ServiceElect, and ServiceElite provide hardware warranty service upgrades, maintenance, and selected support services in one agreement.

Warranty service upgrade

During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

CRUs will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM installation, at no additional charge, under one of the On-site Service levels specified below.

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

See the Pricing section for specific offerings.

Maintenance service

If required, IBM provides repair or exchange service, depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed.

CRU Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request.

IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

See the Pricing section for specific offerings.

Maintenance service (ICA)

Maintenance services are available for ICA legacy contracts.

Alternative service (warranty service upgrades)

During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

A CRU will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service designated for your machine.

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

See the Pricing section for specific offerings.

Maintenance service

If required, IBM provides repair or exchange service, depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed.

CRU Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request.

IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

See the Pricing section for specific offerings.

Non-IBM parts support

Warranty service

IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to its customers, and normal warranty service procedures for the IBM machine apply.

Warranty service upgrades and maintenance services

Under certain conditions, IBM Integrated Technology Services repairs selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

IBM Service provides hardware problem determination on non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, or memory) installed within IBM machines covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge.

If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

Warranty service upgrades

IBM hourly service rate classification

One

Field-installable features

Yes

Model conversions

No

Machine installation

Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply

No

Licensed Machine Code

IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer. You can obtain the agreement by contacting your IBM representative or visiting

http://www-1.ibm.com/servers/support/machine_warranties/machine_code.html

IBM may release changes to the Machine Code. IBM plans to make the Machine Code changes available for download from the IBM System x technical support website

http://www-304.ibm.com/systems/support/

If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable Machine Code changes; however, you may be charged for that service.



Back to topBack to top
 
Top rule
Pricing
Bottom rule

For current prices, contact IBM at 888-Shop-IBM (746-7426) or visit

http://www-03.ibm.com/systems/x/

The following are newly announced features on the specified models of the IBM xSeries 7309 machine type:

                                                     Initial/
                                                     MES/
                              Model    Feature       Both         RP
Description                   number   number        support  CSU MES
 
BNT 1Gb/10Gb G8052R RackSwitch
                              HC1                   
BNT 1Gb/10Gb G8052F RackSwitch
                              HC2                   
BNT Virtual Fabric 10Gb/40Gb G8264R RackSwitch
                              HC3                   
BNT Virtual Fabric 10Gb/40Gb G8264F RackSwitch
                              HC4                   
EMEA Long Leadtime Configurations
                              HC1      1763          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Hungary CHW plant 9SH
                              HC1      1764          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Guad CHW plant 9KQ
                              HC1      1765          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
ISTC CHW 9K2
                              HC1      1766          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
RTP CHW 9NR
                              HC1      1767          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Offload Manufacturing to Guadalajara HVEC
                              HC1      1768          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Offload Manufacturing to RTP HVEC
                              HC1      1769          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Offload Manufacturing to ISTC
                              HC1      1770          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Capacity Scheduling Service
                              HC1      1772          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Custom SLA Scheduling Service
                              HC1      1796          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Custom Asset Tagging - Standard
                              HC1      2200          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Custom Asset Tagging - Enhanced
                              HC1      2201          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Request for Global Trade Number (UPC or EAN)
                              HC1      2207          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Custom Labeling
                              HC1      2220          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Custom Palletization
                              HC1      2221          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Request for a new Vendor Logo Hardware
                              HC1      2247          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Request for an existing IBM Feature
                              HC1      2248          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Request for an existing Public RPQ
                              HC1      2249          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Department of Defense UID Label
                              HC1      2320          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
BLADE 1000BASE-T (RJ45) SFP Transceiver
                              HC1      3268          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
BLADE 1000BASE-SX SFP Transceiver
                              HC1      3269          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
0.5m Molex Direct Attach Copper SFP+ Cable
                              HC1      3735          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
1m Molex Direct Attach Copper SFP+ Cable
                              HC1      3736          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
3m Molex Direct Attach Copper SFP+ Cable
                              HC1      3737          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
7m Molex Direct Attach Copper SFP+ Cable
                              HC1      3738          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
0.6m Yellow Cat5e Cable
                              HC1      3791          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
1.5m Yellow Cat5e Cable
                              HC1      3792          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
3m Yellow Cat5e Cable
                              HC1      3793          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
10m Yellow Cat5e Cable
                              HC1      3794          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
25m Yellow Cat5e Cable
                              HC1      3795          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
0.6m Green Cat5e Cable
                              HC1      3796          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
1.5m Green Cat5e Cable
                              HC1      3797          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
3m Green Cat5e Cable
                              HC1      3798          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
10m Green Cat5e Cable
                              HC1      3799          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
25m Green Cat5e Cable
                              HC1      3800          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
0.6m Blue Cat5e Cable
                              HC1      3801          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
1.5m Blue Cat5e Cable
                              HC1      3802          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
3m Blue Cat5e Cable
                              HC1      3803          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
10m Blue Cat5e Cable
                              HC1      3804          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
25m Blue Cat5e Cable
                              HC1      3805          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
BNT SFP+ Transceiver
                              HC1      5053          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
1.5m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable
                              HC1      6201          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
2.8m, 10A/100-250V, C13 to IEC 320-C20 Rack Power
Cable
                              HC1      6204          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial

4.3m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable
                              HC1      6263          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
2.8m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable
                              HC1      6311          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
 
Line cord - 2.8m, 10A/250V, C13 to NEMA 6-15P (US)
                              HC1      6372          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Integrate Network Switch in MFG
                              HC2      7829          Initial
                              HC4                    Initial
Customer Solution Center Services
                              HC1      7831          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Consolidate Shipment
                              HC1      8031          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
TAA Compliant Order
                              HC1      8067          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Integrate in manufacturing
                              HC2      8971          Initial
                              HC4                    Initial
IBM BNT RackSwitch G8052R
                              HC1      A1AA          Initial
IBM BNT RackSwitch G8052F
                              HC2      A1AB          Initial
IBM BNT RackSwitch G8264R
                              HC3      A1AC          Initial
IBM BNT RackSwitch G8264F
                              HC4      A1AD          Initial
19" Flexible 4 Post Rail Kit (System x)
                              HC1      A1DK          Initial
                              HC3                    Initial
BNT QSFP+ DAC Break Out Cable, 1 meter
                              HC3      A1DL          Initial
                              HC4                    Initial
BNT QSFP+ DAC Break Out Cable, 3 meter
                              HC3      A1DM          Initial
                              HC4                    Initial
BNT QSFP+ DAC Break Out Cable, 5 meter
                              HC3      A1DN          Initial
                              HC4                    Initial
BNT QSFP-to-QSFP cable, 1 meter
                              HC3      A1DP          Initial
                              HC4                    Initial
BNT QSFP-to-QSFP cable, 3 meter
                              HC3      A1DQ          Initial
                              HC4                    Initial
BNT QSFP+ 40GBASE-SR Transceiver
                              HC3      A1DR          Initial
                              HC4                    Initial
1m LC-LC Fiber Cable (networking)
                              HC1      A1DS          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
5m LC-LC Fiber Cable (networking)
                              HC1      A1DT          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
25m LC-LC Fiber Cable (networking)
                              HC1      A1DU          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
 
                                                         Initial/
                                                         MES/
                                       SEO               Both         RP
Description                            number            support  CSU MES
 
IBM BNT RackSwitch G8052R              7309G52           Both     Yes
IBM BNT RackSwitch G8052F              730952F           Both     Yes
 
IBM BNT RackSwitch G8264R              7309G64           Both     Yes
IBM BNT RackSwitch G8264F              730964F           Both     Yes
  
Option SEOs

                                                         Initial/
                                                         MES/
                                           SEO           Both         RP
Description                                number        support  CSU MES
 
BNT 1 Year SW Update for G8052 RackSwitch  49Y7898       Both     Yes
BNT 1 Year SW Update for G8264 RackSwitch  49Y7899       Both     Yes
BNT 19" Flexible 4 Post Rail Kit           49Y4284       Both     Yes
BNT 1M QSFP+ DAC Break Out Cable           49Y7886       Both     Yes
BNT 3M QSFP+ DAC Break Out Cable           4Y7887        Both     Yes
BNT 5M QSFP+ DAC Break Out Cable           49Y7888       Both     Yes
BNT 1M QSFP+ to QSFP+ Cable                49Y7890       Both     Yes
BNT 3M QSFP+ to QSFP+ Cable                49Y7891       Both     Yes
BNT QSFP+ 40GBASE-SR Transceiver           49Y7884       Both     Yes
G8000 SW Upgrade 1 Year                    90Y3511       Both     Yes
G8124 SW Upgrade 1 Year                    90Y3515       Both     Yes

Maintenance charges

For additional information on maintenance and pricing, please contact your IBM Sales Representative or your IBM Business Partner, or call 1-800-IBM-CALL (1-800-426-2255).

ServicePac for Warranty and Maintenance

                                                        ServicePac
                                                        SEO   MTM
 
7309 - 52F 3 Year Onsite Repair 9x5 4 Hour Response   91Y6532 67567MK
7309 - G52 3 Year Onsite Repair 9x5 4 Hour Response   91Y6532 67567MK
7309 - HC1 3 Year Onsite Repair 9x5 4 Hour Response   91Y6532 67567MK
7309 - HC2 3 Year Onsite Repair 9x5 4 Hour Response   91Y6532 67567MK
7309 - 52F 3 Year Onsite Repair 24x7 4 Hour Response  91Y6533 67567MM
7309 - G52 3 Year Onsite Repair 24x7 4 Hour Response  91Y6533 67567MM
7309 - HC1 3 Year Onsite Repair 24x7 4 Hour Response  91Y6533 67567MM
7309 - HC2 3 Year Onsite Repair 24x7 4 Hour Response  91Y6533 67567MM
7309 - 52F 3 Year Onsite Repair 24x7 2 Hour Response  91Y6534 67567MN
7309 - G52 3 Year Onsite Repair 24x7 2 Hour Response  91Y6534 67567MN
7309 - HC1 3 Year Onsite Repair 24x7 2 Hour Response  91Y6534 67567MN
7309 - HC2 3 Year Onsite Repair 24x7 2 Hour Response  91Y6534 67567MN
7309 - 52F 4 Year Onsite Repair 9x5 Next Business Day 91Y6535 67567MP
7309 - G52 4 Year Onsite Repair 9x5 Next Business Day 91Y6535 67567MP
7309 - HC1 4 Year Onsite Repair 9x5 Next Business Day 91Y6535 67567MP
7309 - HC2 4 Year Onsite Repair 9x5 Next Business Day 91Y6535 67567MP
7309 - 52F 4 Year Onsite Repair 9x5 4 Hour Response   91Y6536 67567MQ
7309 - G52 4 Year Onsite Repair 9x5 4 Hour Response   91Y6536 67567MQ
7309 - HC1 4 Year Onsite Repair 9x5 4 Hour Response   91Y6536 67567MQ
7309 - HC2 4 Year Onsite Repair 9x5 4 Hour Response   91Y6536 67567MQ
7309 - 52F 4 Year Onsite Repair 24x7 4 Hour Response  91Y6537 67567MR
7309 - G52 4 Year Onsite Repair 24x7 4 Hour Response  91Y6537 67567MR
7309 - HC1 4 Year Onsite Repair 24x7 4 Hour Response  91Y6537 67567MR
7309 - HC2 4 Year Onsite Repair 24x7 4 Hour Response  91Y6537 67567MR
7309 - 52F 4 Year Onsite Repair 24x7 2 Hour Response  91Y6538 67567MS
7309 - G52 4 Year Onsite Repair 24x7 2 Hour Response  91Y6538 67567MS
7309 - HC1 4 Year Onsite Repair 24x7 2 Hour Response  91Y6538 67567MS
7309 - HC2 4 Year Onsite Repair 24x7 2 Hour Response  91Y6538 67567MS
7309 - 52F 5 Year Onsite Repair 9x5 Next Business Day 91Y6539 67567MT
7309 - G52 5 Year Onsite Repair 9x5 Next Business Day 91Y6539 67567MT
7309 - HC1 5 Year Onsite Repair 9x5 Next Business Day 91Y6539 67567MT
7309 - HC2 5 Year Onsite Repair 9x5 Next Business Day 91Y6539 67567MT
7309 - 52F 5 Year Onsite Repair 9x5 4 Hour Response   91Y6540 67567MU
7309 - G52 5 Year Onsite Repair 9x5 4 Hour Response   91Y6540 67567MU
7309 - HC1 5 Year Onsite Repair 9x5 4 Hour Response   91Y6540 67567MU
7309 - HC2 5 Year Onsite Repair 9x5 4 Hour Response   91Y6540 67567MU
7309 - 52F 5 Year Onsite Repair 24x7 4 Hour Response  91Y6541 67567MV
7309 - G52 5 Year Onsite Repair 24x7 4 Hour Response  91Y6541 67567MV
7309 - HC1 5 Year Onsite Repair 24x7 4 Hour Response  91Y6541 67567MV
7309 - HC2 5 Year Onsite Repair 24x7 4 Hour Response  91Y6541 67567MV
7309 - 52F 5 Year Onsite Repair 24x7 2 Hour Response  91Y6542 67567MW
7309 - G52 5 Year Onsite Repair 24x7 2 Hour Response  91Y6542 67567MW
7309 - HC1 5 Year Onsite Repair 24x7 2 Hour Response  91Y6542 67567MW
7309 - HC2 5 Year Onsite Repair 24x7 2 Hour Response  91Y6542 67567MW
7309 - 64F 3 Year Onsite Repair 9x5 4 Hour Response   91Y6551 67567MX
7309 - G64 3 Year Onsite Repair 9x5 4 Hour Response   91Y6551 67567MX
7309 - HC3 3 Year Onsite Repair 9x5 4 Hour Response   91Y6551 67567MX
7309 - HC4 3 Year Onsite Repair 9x5 4 Hour Response   91Y6551 67567MX
7309 - 64F 3 Year Onsite Repair 24x7 4 Hour Response  91Y6552 67567MY
7309 - G64 3 Year Onsite Repair 24x7 4 Hour Response  91Y6552 67567MY
7309 - HC3 3 Year Onsite Repair 24x7 4 Hour Response  91Y6552 67567MY
7309 - HC4 3 Year Onsite Repair 24x7 4 Hour Response  91Y6552 67567MY
7309 - 64F 3 Year Onsite Repair 24x7 2 Hour Response  91Y6553 67567MZ
7309 - G64 3 Year Onsite Repair 24x7 2 Hour Response  91Y6553 67567MZ
7309 - HC3 3 Year Onsite Repair 24x7 2 Hour Response  91Y6553 67567MZ
7309 - HC4 3 Year Onsite Repair 24x7 2 Hour Response  91Y6553 67567MZ
7309 - 64F 4 Year Onsite Repair 9x5 Next Business Day 91Y6554 67567N0
7309 - G64 4 Year Onsite Repair 9x5 Next Business Day 91Y6554 67567N0
7309 - HC3 4 Year Onsite Repair 9x5 Next Business Day 91Y6554 67567N0
7309 - HC4 4 Year Onsite Repair 9x5 Next Business Day 91Y6554 67567N0
7309 - 64F 4 Year Onsite Repair 9x5 4 Hour Response   91Y6555 67567N1
7309 - G64 4 Year Onsite Repair 9x5 4 Hour Response   91Y6555 67567N1
7309 - HC3 4 Year Onsite Repair 9x5 4 Hour Response   91Y6555 67567N1
7309 - HC4 4 Year Onsite Repair 9x5 4 Hour Response   91Y6555 67567N1
7309 - 64F 4 Year Onsite Repair 24x7 4 Hour Response  91Y6556 67567N2
7309 - G64 4 Year Onsite Repair 24x7 4 Hour Response  91Y6556 67567N2
7309 - HC3 4 Year Onsite Repair 24x7 4 Hour Response  91Y6556 67567N2
7309 - HC4 4 Year Onsite Repair 24x7 4 Hour Response  91Y6556 67567N2
7309 - 64F 4 Year Onsite Repair 24x7 2 Hour Response  91Y6557 67567N3
7309 - G64 4 Year Onsite Repair 24x7 2 Hour Response  91Y6557 67567N3
7309 - HC3 4 Year Onsite Repair 24x7 2 Hour Response  91Y6557 67567N3
7309 - HC4 4 Year Onsite Repair 24x7 2 Hour Response  91Y6557 67567N3
7309 - 64F 5 Year Onsite Repair 9x5 Next Business Day 91Y6558 67567N4
7309 - G64 5 Year Onsite Repair 9x5 Next Business Day 91Y6558 67567N4
7309 - HC3 5 Year Onsite Repair 9x5 Next Business Day 91Y6558 67567N4
7309 - HC4 5 Year Onsite Repair 9x5 Next Business Day 91Y6558 67567N4
7309 - 64F 5 Year Onsite Repair 9x5 4 Hour Response   91Y6559 67567N5
7309 - G64 5 Year Onsite Repair 9x5 4 Hour Response   91Y6559 67567N5
7309 - HC3 5 Year Onsite Repair 9x5 4 Hour Response   91Y6559 67567N5
7309 - HC4 5 Year Onsite Repair 9x5 4 Hour Response   91Y6559 67567N5
7309 - 64F 5 Year Onsite Repair 24x7 4 Hour Response  91Y6560 67567N6
7309 - G64 5 Year Onsite Repair 24x7 4 Hour Response  91Y6560 67567N6
7309 - HC3 5 Year Onsite Repair 24x7 4 Hour Response  91Y6560 67567N6
7309 - HC4 5 Year Onsite Repair 24x7 4 Hour Response  91Y6560 67567N6
7309 - 64F 5 Year Onsite Repair 24x7 2 Hour Response  91Y6561 67567N7
7309 - G64 5 Year Onsite Repair 24x7 2 Hour Response  91Y6561 67567N7
7309 - HC3 5 Year Onsite Repair 24x7 2 Hour Response  91Y6561 67567N7
7309 - HC4 5 Year Onsite Repair 24x7 2 Hour Response  91Y6561 67567N7

ServicePac for Maintenance Agreement

                                                        ServicePac
                                                        SEO   MTM
 
7309 - 52F 1 Year Onsite Repair 9x5 Next Business Day 91Y6543 6756MK9
7309 - G52 1 Year Onsite Repair 9x5 Next Business Day 91Y6543 6756MK9
7309 - HC1 1 Year Onsite Repair 9x5 Next Business Day 91Y6543 6756MK9
7309 - HC2 1 Year Onsite Repair 9x5 Next Business Day 91Y6543 6756MK9
7309 - 52F 1 Year Onsite Repair 9x5 4 Hour Response   91Y6544 6756MKA
7309 - G52 1 Year Onsite Repair 9x5 4 Hour Response   91Y6544 6756MKA
7309 - HC1 1 Year Onsite Repair 9x5 4 Hour Response   91Y6544 6756MKA
7309 - HC2 1 Year Onsite Repair 9x5 4 Hour Response   91Y6544 6756MKA
7309 - 52F 1 Year Onsite Repair 24x7 4 Hour Response  91Y6545 6756MKB
7309 - G52 1 Year Onsite Repair 24x7 4 Hour Response  91Y6545 6756MKB
7309 - HC1 1 Year Onsite Repair 24x7 4 Hour Response  91Y6545 6756MKB
7309 - HC2 1 Year Onsite Repair 24x7 4 Hour Response  91Y6545 6756MKB
7309 - 52F 1 Year Onsite Repair 24x7 2 Hour Response  91Y6546 6756MKC
7309 - G52 1 Year Onsite Repair 24x7 2 Hour Response  91Y6546 6756MKC
7309 - HC1 1 Year Onsite Repair 24x7 2 Hour Response  91Y6546 6756MKC
7309 - HC2 1 Year Onsite Repair 24x7 2 Hour Response  91Y6546 6756MKC
7309 - 52F 2 Year Onsite Repair 9x5 Next Business Day 91Y6547 6756MKD
7309 - G52 2 Year Onsite Repair 9x5 Next Business Day 91Y6547 6756MKD
7309 - HC1 2 Year Onsite Repair 9x5 Next Business Day 91Y6547 6756MKD
7309 - HC2 2 Year Onsite Repair 9x5 Next Business Day 91Y6547 6756MKD
7309 - 52F 2 Year Onsite Repair 9x5 4 Hour Response   91Y6548 6756MKF
7309 - G52 2 Year Onsite Repair 9x5 4 Hour Response   91Y6548 6756MKF
7309 - HC1 2 Year Onsite Repair 9x5 4 Hour Response   91Y6548 6756MKF
7309 - HC2 2 Year Onsite Repair 9x5 4 Hour Response   91Y6548 6756MKF
7309 - 52F 2 Year Onsite Repair 24x7 4 Hour Response  91Y6549 6756MKG
7309 - G52 2 Year Onsite Repair 24x7 4 Hour Response  91Y6549 6756MKG
7309 - HC1 2 Year Onsite Repair 24x7 4 Hour Response  91Y6549 6756MKG
7309 - HC2 2 Year Onsite Repair 24x7 4 Hour Response  91Y6549 6756MKG
7309 - 52F 2 Year Onsite Repair 24x7 2 Hour Response  91Y6550 6756MKH
7309 - G52 2 Year Onsite Repair 24x7 2 Hour Response  91Y6550 6756MKH
7309 - HC1 2 Year Onsite Repair 24x7 2 Hour Response  91Y6550 6756MKH
7309 - HC2 2 Year Onsite Repair 24x7 2 Hour Response  91Y6550 6756MKH
7309 - 64F 1 Year Onsite Repair 9x5 Next Business Day 91Y6562 6756MKJ
7309 - G64 1 Year Onsite Repair 9x5 Next Business Day 91Y6562 6756MKJ
7309 - HC3 1 Year Onsite Repair 9x5 Next Business Day 91Y6562 6756MKJ
7309 - HC4 1 Year Onsite Repair 9x5 Next Business Day 91Y6562 6756MKJ
7309 - 64F 1 Year Onsite Repair 9x5 4 Hour Response   91Y6563 6756MKK
7309 - G64 1 Year Onsite Repair 9x5 4 Hour Response   91Y6563 6756MKK
7309 - HC3 1 Year Onsite Repair 9x5 4 Hour Response   91Y6563 6756MKK
7309 - HC4 1 Year Onsite Repair 9x5 4 Hour Response   91Y6563 6756MKK
7309 - 64F 1 Year Onsite Repair 24x7 4 Hour Response  91Y6564 6756MKM
7309 - G64 1 Year Onsite Repair 24x7 4 Hour Response  91Y6564 6756MKM
7309 - HC3 1 Year Onsite Repair 24x7 4 Hour Response  91Y6564 6756MKM
7309 - HC4 1 Year Onsite Repair 24x7 4 Hour Response  91Y6564 6756MKM
7309 - 64F 1 Year Onsite Repair 24x7 2 Hour Response  91Y6565 6756MKN
7309 - G64 1 Year Onsite Repair 24x7 2 Hour Response  91Y6565 6756MKN
7309 - HC3 1 Year Onsite Repair 24x7 2 Hour Response  91Y6565 6756MKN
7309 - HC4 1 Year Onsite Repair 24x7 2 Hour Response  91Y6565 6756MKN
7309 - 64F 2 Year Onsite Repair 9x5 Next Business Day 91Y6566 6756MKP
7309 - G64 2 Year Onsite Repair 9x5 Next Business Day 91Y6566 6756MKP
7309 - HC3 2 Year Onsite Repair 9x5 Next Business Day 91Y6566 6756MKP
7309 - HC4 2 Year Onsite Repair 9x5 Next Business Day 91Y6566 6756MKP
7309 - 64F 2 Year Onsite Repair 9x5 4 Hour Response   91Y6567 6756MKQ
7309 - G64 2 Year Onsite Repair 9x5 4 Hour Response   91Y6567 6756MKQ
7309 - HC3 2 Year Onsite Repair 9x5 4 Hour Response   91Y6567 6756MKQ
7309 - HC4 2 Year Onsite Repair 9x5 4 Hour Response   91Y6567 6756MKQ
7309 - 64F 2 Year Onsite Repair 24x7 4 Hour Response  91Y6568 6756MKR
7309 - G64 2 Year Onsite Repair 24x7 4 Hour Response  91Y6568 6756MKR
7309 - HC3 2 Year Onsite Repair 24x7 4 Hour Response  91Y6568 6756MKR
7309 - HC4 2 Year Onsite Repair 24x7 4 Hour Response  91Y6568 6756MKR
7309 - 64F 2 Year Onsite Repair 24x7 2 Hour Response  91Y6569 6756MKS
7309 - G64 2 Year Onsite Repair 24x7 2 Hour Response  91Y6569 6756MKS
7309 - HC3 2 Year Onsite Repair 24x7 2 Hour Response  91Y6569 6756MKS
7309 - HC4 2 Year Onsite Repair 24x7 2 Hour Response  91Y6569 6756MKS 

For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).



Back to topBack to top
 
Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

ServiceSuite is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, xSeries, System x, PartnerWorld, Power, System p, System i, ServicePac and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft is a registered trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use