IBM BNT RackSwitch G8052 and G8264 for System x and iDataPlex
IBM United States Hardware Announcement 111-005February 15, 2011
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(Corrected on June 2, 2011)
Brazil was added to the list of countries in the "Standards" section.
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| At a glance |
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IBM® BNT RackSwitch G8052R (7309-G52)
IBM BNT RackSwitch G8052F (7309-52F)
- 48 1Gb RJ45 ports and four 10Gb SFP+ ports
- Redundant hot-swappable power supplies and fans
- Available rear-to-front cooling (-G52) or front-to-rear cooling (-52F)
- Latency of 1.7 microseconds
IBM BNT RackSwitch G8264R (7309-G64)
IBM BNT RackSwitch G8264F (7309-64F)
- 48 10Gb SFP+ ports and four 40Gb QSFP+ ports
- Four 40Gb QSFP+ ports that can each be converted to four 10Gb SFP+ ports with optional breakout cable
- Redundant hot-swappable power supplies and fans
- Available rear-to-front cooling (-G64) or front-to-rear cooling (-64F)
- Latency of less than 850 nanoseconds
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
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| Overview |
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IBM BNT RackSwitch G8052
The G8052 RackSwitch is a 1Gb/10Gb Ethernet switch specifically designed for the data center, providing speed, intelligence, and interoperability on a proven platform. The G8052 RackSwitch offers 48 Gigabit Ethernet ports and four 10 Gigabit Ethernet ports in a 1 RU footprint. Designed with top performance in mind, the G8052 RackSwitch provides line-rate, high-bandwidth switching, filtering, and traffic queuing without delaying data, and large data-center-grade buffers to keep traffic moving.
IBM BNT RackSwitch G8264
The G8264 RackSwitch offers up to 64 10 Gigabit Ethernet ports in a 1 RU footprint. Designed with top performance in mind, the G8264 RackSwitch provides line-rate, high-bandwidth switching, filtering, and traffic queuing without delaying data, and large data-center-grade buffers to keep traffic moving. Redundant power and fans along with numerous high-availability features ensure that the G8264 RackSwitch is always available for business-sensitive traffic.
Note: Some products may not be available in your country.
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| Planned availability date |
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- February 28, 2011, for all except the following
- April 30, 2011, for:
- BNT 1 Year SW Update for G8052 RackSwitch (49Y7898)
- BNT 1 Year SW Update for G8264 RackSwitch (49Y7899)
- BNT G8000 SW Upgrade 1 Year (90Y3511)
- BNT G8124 SW Upgrade 1 Year (90Y3515)
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| Description |
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IBM BNT RackSwitch G8052 product benefits
- The G8052 offers 48 x 1GbE RJ45 ports and four 10GbE SFP+ ports in an aggregation switch with unmatched line-rate Layer 2/3 performance at a very attractive price.
- Unlike most rack equipment that cools from side to side, the G8052 RackSwitch has rear-to-front or front-to-rear airflow, which allows for flexible mounting of the switch in a server rack or datacom rack.
- Hot-swappable fans and power supplies make it easy to replace units without interrupting switch operation.
- Variable speed fans automatically reduce power consumption.
- For network virtualization, VMready software on the switch simplifies configuration and improves security in virtualized environments. VMready automatically detects VM movement and reconfigures VM network policies across VLANs to keep the network up and running without impacting traffic or performance. It works with all leading VM providers such as VMware, Citrix Xen, and Microsoft®.
- Seamless, standards-based integration into existing Cisco and other networks reduces down time and learning curve.
Performance
- Single-switch ASIC design
- Full line-rate performance
- 176 Gbps (full duplex) switching architecture
- Low latency: 1.7 microseconds
Hardware features
Interfaces
- 48 10/100/1000 RJ45 ports
- 4 10GbE SFP+ ports
- 1 USB port for external mass storage devices
- 1 fixed mini-USB console port for configuration and code changes via thumb drive, or boot from USB drive with new code
Features
7309-G52 G8052 48-port 1/10GbE switch with rear-to-front airflow:
- Two PSUs
- Three fans
- Rack mount ears
- Cable set
7309-52F G8052 48-port 1/10GbE switch with front-to-rear airflow:
- Two PSUs
- Three fans
- Cable set
IBM BNT RackSwitch G8264 product benefits
- The G8264 offers 48x SFP+ ports that operate at 10GbE or 1Gb speeds.
- It supports 4x QSFP+ ports for 40GbE or 16 additional 10GbE ports with optional breakout cables.
- The switch is optimal for High-Performance Computing or other applications requiring the highest bandwidth and lowest latency.
- All ports are nonblocking 10GbE with low deterministic latency.
- Unlike most rack equipment that cools from side to side, the G8264 RackSwitch has two airflow options (front-to-rear or rear-to-front), which allow for flexible mounting of the switch in a server rack or datacom rack.
- Variable speed fans automatically reduce power consumption.
- The switch also has a special mounting kit, allowing it to be mounted vertically or horizontally in a rack.
- Seamless, standards-based integration into existing Cisco and other networks helps reduce downtime and learning curve.
- For network virtualization, VMready software on the switch helps reduce configuration complexity while significantly improving security levels in virtualized environments.
- Automatically detects VM movement from one physical server to another
- Instantly reconfigures each VM's network policies across VLANs to keep the network up and running without interrupting traffic or impacting performance
- Works with all leading VM providers such as VMware, Citrix Xen, and Microsoft
Performance
- 100% line-rate performance
- 1280 Gbps nonblocking switching throughput (full duplex)
- 960 Mpps
Hardware features
Interface options
- 48 SFP+ ports
- 4 QSFP+ ports
- 1 10/100/1000 Ethernet RJ45 ports for management
- 1 USB port for mass storage device connection
- 1 mini-USB console port for serial access
- Server-like port orientations that enable short and simple cabling
Features
7309-64F G8264 64-port 10GbE switch with front-to-rear airflow:
- Two PSUs
- Rack mount ears
- Serial cable
7309-G64 G8264 64-port 10GbE switch with rear-to-front airflow:
- Two PSUs
- Rack mount ears
- Serial cable
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The following are newly announced features on the specified models of the IBM xSeries® 7309 machine type:
Description MT Model Feature
7309-HC1 7309 HC1
7309-HC2 7309 HC2
7309-HC3 7309 HC3
7309-HC4 7309 HC4
EMEA Long Leadtime Configurations 7309 HC1 1763
HC2
HC3
HC4
Hungary CHW plant 9SH 7309 HC1 1764
HC2
HC3
HC4
Guad CHW plant 9KQ 7309 HC1 1765
HC2
HC3
HC4
ISTC CHW 9K2 7309 HC1 1766
HC2
HC3
HC4
RTP CHW 9NR 7309 HC1 1767
HC2
HC3
HC4
Offload Manufacturing to Guadalajara HVEC 7309 HC1 1768
HC2
HC3
HC4
Offload Manufacturing to RTP HVEC 7309 HC1 1769
HC2
HC3
HC4
Offload Manufacturing to ISTC 7309 HC1 1770
HC2
HC3
HC4
Capacity Scheduling Service 7309 HC1 1772
HC2
HC3
HC4
Custom SLA Scheduling Service 7309 HC1 1796
HC2
HC3
HC4
Custom Asset Tagging - Standard 7309 HC1 2200
HC2
HC3
HC4
Custom Asset Tagging - Enhanced 7309 HC1 2201
HC2
HC3
HC4
Request for Global Trade Number (UPC or EAN) 7309 HC1 2207
HC2
HC3
HC4
Custom Labeling 7309 HC1 2220
HC2
HC3
HC4
Custom Palletization 7309 HC1 2221
HC2
HC3
HC4
Request for a new Vendor Logo Hardware 7309 HC1 2247
HC2
HC3
HC4
Request for an existing IBM Feature 7309 HC1 2248
HC2
HC3
HC4
Request for an existing Public RPQ 7309 HC1 2249
HC2
HC3
HC4
Department of Defense UID Label 7309 HC1 2320
HC2
HC3
HC4
BLADE 1000BASE-T (RJ45) SFP Transceiver 7309 HC1 3268
HC2
HC3
HC4
BLADE 1000BASE-SX SFP Transceiver 7309 HC1 3269
HC2
HC3
HC4
0.5m Molex Direct Attach Copper SFP+ Cable 7309 HC1 3735
HC2
HC3
HC4
1m Molex Direct Attach Copper SFP+ Cable 7309 HC1 3736
HC2
HC3
HC4
3m Molex Direct Attach Copper SFP+ Cable 7309 HC1 3737
HC2
HC3
HC4
7m Molex Direct Attach Copper SFP+ Cable 7309 HC1 3738
HC2
HC3
HC4
0.6m Yellow Cat5e Cable 7309 HC1 3791
HC2
HC3
HC4
1.5m Yellow Cat5e Cable 7309 HC1 3792
HC2
HC3
HC4
3m Yellow Cat5e Cable 7309 HC1 3793
HC2
HC3
HC4
10m Yellow Cat5e Cable 7309 HC1 3794
HC2
HC3
HC4
25m Yellow Cat5e Cable 7309 HC1 3795
HC2
HC3
HC4
0.6m Green Cat5e Cable 7309 HC1 3796
HC2
HC3
HC4
1.5m Green Cat5e Cable 7309 HC1 3797
HC2
HC3
HC4
3m Green Cat5e Cable 7309 HC1 3798
HC2
HC3
HC4
10m Green Cat5e Cable 7309 HC1 3799
HC2
HC3
HC4
25m Green Cat5e Cable 7309 HC1 3800
HC2
HC3
HC4
0.6m Blue Cat5e Cable 7309 HC1 3801
HC2
HC3
HC4
1.5m Blue Cat5e Cable 7309 HC1 3802
HC2
HC3
HC4
3m Blue Cat5e Cable 7309 HC1 3803
HC2
HC3
HC4
10m Blue Cat5e Cable 7309 HC1 3804
HC2
HC3
HC4
25m Blue Cat5e Cable 7309 HC1 3805
HC2
HC3
HC4
BNT SFP+ Transceiver 7309 HC1 5053
HC2
HC3
HC4
1.5m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable 7309 HC1 6201
HC2
HC3
HC4
2.8m, 10A/100-250V, C13 to IEC 320-C20 Rack Power
Cable 7309 HC1 6204
HC2
HC3
HC4
4.3m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable 7309 HC1 6263
HC2
HC3
HC4
2.8m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable 7309 HC1 6311
HC2
HC3
HC4
Line cord - 2.8m, 10A/250V, C13 to NEMA 6-15P (US) 7309 HC1 6372
HC2
HC3
HC4
Integrate Network Switch in MFG 7309 HC2 7829
HC4
Customer Solution Center Services 7309 HC1 7831
HC2
HC3
HC4
Consolidate Shipment 7309 HC1 8031
HC2
HC3
HC4
TAA Compliant Order 7309 HC1 8067
HC2
HC3
HC4
Integrate in manufacturing 7309 HC2 8971
HC4
IBM BNT RackSwitch G8052R 7309 HC1 A1AA
IBM BNT RackSwitch G8052F 7309 HC2 A1AB
IBM BNT RackSwitch G8264R 7309 HC3 A1AC
IBM BNT RackSwitch G8264F 7309 HC4 A1AD
19" Flexible 4 Post Rail Kit (System x®) 7309 HC1 A1DK
HC3
BNT QSFP+ DAC Break Out Cable, 1 meter 7309 HC3 A1DL
HC4
BNT QSFP+ DAC Break Out Cable, 3 meter 7309 HC3 A1DM
HC4
BNT QSFP+ DAC Break Out Cable, 5 meter 7309 HC3 A1DN
HC4
BNT QSFP-to-QSFP cable, 1 meter 7309 HC3 A1DP
HC4
BNT QSFP-to-QSFP cable, 3 meter 7309 HC3 A1DQ
HC4
BNT QSFP+ 40GBASE-SR Transceiver 7309 HC3 A1DR
HC4
1m LC-LC Fiber Cable (networking) 7309 HC1 A1DS
HC2
HC3
HC4
5m LC-LC Fiber Cable (networking) 7309 HC1 A1DT
HC2
HC3
HC4
25m LC-LC Fiber Cable (networking) 7309 HC1 A1DU
HC2
HC3
HC4
SEO
Description number
IBM BNT RackSwitch G8052R (HC1) 7309G52
IBM BNT RackSwitch G8052F (HC2) 730952F
IBM BNT RackSwitch G8264R (HC3) 7309G64
IBM BNT RackSwitch G8264F (HC4) 730964F
Options:
SEO
Description number
BNT 1 Year SW Update for G8052 RackSwitch 49Y7898
BNT 1 Year SW Update for G8264 RackSwitch 49Y7899
BNT 19" Flexible 4 Post Rail Kit (System x) 49Y4284
BNT 1M QSFP+ DAC Break Out Cable 49Y7886
BNT 3M QSFP+ DAC Break Out Cable 49Y7887
BNT 5M QSFP+ DAC Break Out Cable 49Y7888
BNT 1M QSFP+ to QSFP+ Cable 49Y7890
BNT 3M QSFP+ to QSFP+ Cable 49Y7891
BNT QSFP+ 40GBASE-SR Transceiver 49Y7884
BNT G8000 SW Upgrade 1 Year 90Y3511
BNT G8124 SW Upgrade 1 Year 90Y3515
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).
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Global Technology Services
IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.
These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.
For details on available services, contact your IBM representative or visit
For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit
For details on education offerings related to specific products, visit
Select your country, and then select the product as the category.
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| Technical information |
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Specified operating environment
Physical specifications
IBM BNT RackSwitch G8052
Dimensions
- Height: 1.75 in (4.45 cm); 1U
- Width: 17.3 in (43.9 cm)
- Depth: 17.5 in (44.5 cm)
- Weight: 11.99 lb (5.45 kg)
Rack Installation Kit
- 2-post rack ears included; optional, versatile 4-post mounting kit available for server racks
LEDs
- System LEDs to indicate status
- Stacking LEDs to indicate Master/Member
Airflow
- Front-to-rear or rear-to-front cooling
- Redundant hot swappable field-replaceable fans with variable speed to reduce power draw
Power
- Redundant load-sharing hot swappable power supply modules, operating at 200 W, 50-60 Hz, 100-240 Vac auto-switching per module
IBM BNT RackSwitch G8264
Dimensions
- Height: 1.75 in (4.45 cm); 1U
- Width: 17.3 in (43.9 cm)
- Depth: 15.0 in (38.1 cm)
- Weight: 14.08 lb (6.40 kg)
Rack Installation Kit
- 2-post rack ears included; optional, versatile 4-post mounting kit available for server racks
LEDs
- System LEDs to indicate status
- Stacking LEDs to indicate Master/Member
Airflow
- Front-to-rear or rear-to-front cooling
- Redundant variable speed fans for reduced power draw
Power
- Dual load-sharing hot swap internal power modules, 50-60 Hz, 100-240 V ac auto-switching per module
- Typical power consumption of 330 W
Operating environment
- Operating temperature: 32 degrees F to 113 degrees F (0 degrees C to 45 degrees C)
- Storage temperature: -40 degrees F to 158 degrees F (-40 degrees C to 70 degrees C)
- Operating altitude: up to 10,000 ft (3,049 m)
- nonoperating altitude: up to 16,000 ft (4,877 m)
- Relative humidity operating: 10% to 85% (noncondensing)
- Relative humidity nonoperating: 0% to 95% (noncondensing)
Acoustic noise - Less than 65 dB
Standards
Safety certifications
- UL-UL60950-1 (First Edition)
- C-UL to CAN/CSA 22.2 No.60950-1 (First Edition)
- TUV/GS to EN 60950-1, Amendment A1-A4, A11
- CB-IEC60950-1, all country deviations
Electromagnetic compatibility certifications
- FCC 47CFR Part 15 Class A
- EN 55022 Class A
- ICES-003 Class A
- VCCI Class A
- AS/NZS CISPR 22 Class A
- CISPR 22 Class A
- EN 55024
- EN 300386
- CE
NEBS
- GR-63-Core: NEBS, Physical Protection
- GR-1089-Core: EMC and Electrical Safety for Network Telecommunications Equipment
- Non PoE models: 24 port and 48 port
Environmental
- Reduction of Hazardous Substances (ROHS) 6
The IBM Ethernet products in this announcement are not approved to be sold for connecting to the public telecommunication networks in all countries.
Homologation certificates and telecommunication certificates and approvals are in place, or are not required, for the following list of countries. For any country not listed below, IBM is not currently in a position to ship to that country due to homologation and or telecommunication activities not being completed for that country. IBM continues working to obtain approval to connect to public telecommunication networks in the currently restricted countries. Availability will be published in the future.
- Bangladesh
- Brazil
- Chile
- Colombia
- Costa Rica
- Croatia
- Dominican Republic
- Ecuador
- El Salvador
- Georgia
- Hong Kong
- India
- Israel
- Jamaica
- Macau
- Malaysia
- Mexico
- Monaco
- Pakistan
- Panama
- Paraguay
- Peru
- Philippines
- Qatar
- Russia
- Saudi Arabia
- Singapore
- South Africa
- Thailand
- Turkey
- Ukraine
- Uruguay
- Vietnam
- Yemen
- United States
- Canada
- Japan
- Australia
- New Zealand
- EEA+
Note: "EEA+" = EU + EFTA = Austria, Belgium, Bulgaria, Cyprus, Czech Rep., Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK.
Oversea areas part of EU: Portugal: Acores, Madeira.
Spain: Canarias.
France: Guyane, Guadeloupe, Martinique, Reunion.
USA includes US Territories: Puerto Rico, US Virgin Islands, Northern Mariana, Guam.
In Japan, customers need to notify their telecommunication service provider of their intent to attach any of the networking products in this announcement to the public telephone network. Such notification should include a detailed description of the product to be used, date and time of installation, and a completed public telecommunications networks service request form.
Compatibility
Supported servers
The IBM BNT RackSwitches are designed to support network connectivity for the following servers:
- IBM Power® Systems
- IBM System p® servers
- IBM System i® servers
- IBM System x servers
Planning information
Customer responsibilities
Upgrades
- Upgrade firmware via serial or TFTP
- Dual software images
These switches are designated as customer setup (CSU). CSU allowance is one day.
Cable orders
None
Security, auditability, and control
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
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| Terms and conditions |
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IBM Global Financing
No
To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM.
In the United States, call 800-IBM-SERV (426-7378), or write to:
- Warranty Information
- P.O. Box 12195
- Research Triangle Park, NC 27709
- Attn: Dept JDJA/B203
Warranty period
- Three years
- Optional features - One year
An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature that replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature are the same as those for the machine in which it is installed.
The following has been designated as consumables or supply items and is, therefore, not covered by this warranty:
- RAID battery
Warranty service
If required, IBM provides repair or exchange service, depending on the type of warranty service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information.
The type of service is Customer Replaceable Unit (for example, keyboard, mouse, speaker, memory, or hard disk drive) Service and On-site Service.
Customer Replaceable Unit (CRU) Service
IBM provides a replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. A CRU is designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU. Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service designated for your machine.
Based upon availability, a CRU will be shipped for next business day (NBD) delivery. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.
The following parts or features have been designated as Tier 1 CRUs:
- RackSwitch unit without power supplies and fans
- Hot-swap fan
- Hot-swap power supply
- Transceiver
- Cables and Serial Cable Kit
On-site Service
At IBM's discretion you will receive CRU Service or IBM or your reseller will repair the failing machine at your location and verify its operation. If required, On-site Repair is provided, 9 hours per day, Monday through Friday excluding holidays, NBD response. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. On-site Service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where On-site Service is not available, the normal in-country service delivery is used.
Call IBM at 1-800-IBM-SERV (426-7378) to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period.
Calls must be received by 5:00 p.m. local time in order to qualify for NBD service.
International Warranty Service
International Warranty Service (IWS) is available in selected countries or regions.
The warranty service type and the service level provided in the servicing country may be different from that provided in the country in which the machine was purchased.
Under IWS, warranty service will be provided with the prevailing warranty service type and service level available for the IWS-eligible machine type in the servicing country, and the warranty period observed will be that of the country in which the machine was purchased.
To determine the eligibility of your machine and to view a list of countries where service is available, visit
For more information on IWS, refer to Services Announcement 601-034, dated September 25, 2001.
Licensing
Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.
Maintenance services
ServicePac , ServiceSuite , ServiceElect, and ServiceElite
ServicePac®, ServiceSuite™, ServiceElect, and ServiceElite provide hardware warranty service upgrades, maintenance, and selected support services in one agreement.
Warranty service upgrade
During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed.
IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.
CRUs will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM installation, at no additional charge, under one of the On-site Service levels specified below.
IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.
See the Pricing section for specific offerings.
Maintenance service
If required, IBM provides repair or exchange service, depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed.
CRU Service
If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request.
IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.
On-site Service
IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.
See the Pricing section for specific offerings.
Maintenance service (ICA)
Maintenance services are available for ICA legacy contracts.
Alternative service (warranty service upgrades)
During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed.
IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.
A CRU will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service designated for your machine.
IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.
See the Pricing section for specific offerings.
Maintenance service
If required, IBM provides repair or exchange service, depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed.
CRU Service
If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request.
IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.
On-site Service
IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.
See the Pricing section for specific offerings.
Non-IBM parts support
Warranty service
IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to its customers, and normal warranty service procedures for the IBM machine apply.
Warranty service upgrades and maintenance services
Under certain conditions, IBM Integrated Technology Services repairs selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.
IBM Service provides hardware problem determination on non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, or memory) installed within IBM machines covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge.
If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.
Warranty service upgrades
IBM hourly service rate classification
One
Field-installable features
Yes
Model conversions
No
Machine installation
Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.
Graduated program license charges apply
No
Licensed Machine Code
IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer. You can obtain the agreement by contacting your IBM representative or visiting
IBM may release changes to the Machine Code. IBM plans to make the Machine Code changes available for download from the IBM System x technical support website
If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable Machine Code changes; however, you may be charged for that service.
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| Pricing |
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For current prices, contact IBM at 888-Shop-IBM (746-7426) or visit
The following are newly announced features on the specified models of the IBM xSeries 7309 machine type:
Initial/
MES/
Model Feature Both RP
Description number number support CSU MES
BNT 1Gb/10Gb G8052R RackSwitch
HC1
BNT 1Gb/10Gb G8052F RackSwitch
HC2
BNT Virtual Fabric 10Gb/40Gb G8264R RackSwitch
HC3
BNT Virtual Fabric 10Gb/40Gb G8264F RackSwitch
HC4
EMEA Long Leadtime Configurations
HC1 1763 Initial
HC2 Initial
HC3 Initial
HC4 Initial
Hungary CHW plant 9SH
HC1 1764 Initial
HC2 Initial
HC3 Initial
HC4 Initial
Guad CHW plant 9KQ
HC1 1765 Initial
HC2 Initial
HC3 Initial
HC4 Initial
ISTC CHW 9K2
HC1 1766 Initial
HC2 Initial
HC3 Initial
HC4 Initial
RTP CHW 9NR
HC1 1767 Initial
HC2 Initial
HC3 Initial
HC4 Initial
Offload Manufacturing to Guadalajara HVEC
HC1 1768 Initial
HC2 Initial
HC3 Initial
HC4 Initial
Offload Manufacturing to RTP HVEC
HC1 1769 Initial
HC2 Initial
HC3 Initial
HC4 Initial
Offload Manufacturing to ISTC
HC1 1770 Initial
HC2 Initial
HC3 Initial
HC4 Initial
Capacity Scheduling Service
HC1 1772 Initial
HC2 Initial
HC3 Initial
HC4 Initial
Custom SLA Scheduling Service
HC1 1796 Initial
HC2 Initial
HC3 Initial
HC4 Initial
Custom Asset Tagging - Standard
HC1 2200 Initial
HC2 Initial
HC3 Initial
HC4 Initial
Custom Asset Tagging - Enhanced
HC1 2201 Initial
HC2 Initial
HC3 Initial
HC4 Initial
Request for Global Trade Number (UPC or EAN)
HC1 2207 Initial
HC2 Initial
HC3 Initial
HC4 Initial
Custom Labeling
HC1 2220 Initial
HC2 Initial
HC3 Initial
HC4 Initial
Custom Palletization
HC1 2221 Initial
HC2 Initial
HC3 Initial
HC4 Initial
Request for a new Vendor Logo Hardware
HC1 2247 Initial
HC2 Initial
HC3 Initial
HC4 Initial
Request for an existing IBM Feature
HC1 2248 Initial
HC2 Initial
HC3 Initial
HC4 Initial
Request for an existing Public RPQ
HC1 2249 Initial
HC2 Initial
HC3 Initial
HC4 Initial
Department of Defense UID Label
HC1 2320 Initial
HC2 Initial
HC3 Initial
HC4 Initial
BLADE 1000BASE-T (RJ45) SFP Transceiver
HC1 3268 Initial
HC2 Initial
HC3 Initial
HC4 Initial
BLADE 1000BASE-SX SFP Transceiver
HC1 3269 Initial
HC2 Initial
HC3 Initial
HC4 Initial
0.5m Molex Direct Attach Copper SFP+ Cable
HC1 3735 Initial
HC2 Initial
HC3 Initial
HC4 Initial
1m Molex Direct Attach Copper SFP+ Cable
HC1 3736 Initial
HC2 Initial
HC3 Initial
HC4 Initial
3m Molex Direct Attach Copper SFP+ Cable
HC1 3737 Initial
HC2 Initial
HC3 Initial
HC4 Initial
7m Molex Direct Attach Copper SFP+ Cable
HC1 3738 Initial
HC2 Initial
HC3 Initial
HC4 Initial
0.6m Yellow Cat5e Cable
HC1 3791 Initial
HC2 Initial
HC3 Initial
HC4 Initial
1.5m Yellow Cat5e Cable
HC1 3792 Initial
HC2 Initial
HC3 Initial
HC4 Initial
3m Yellow Cat5e Cable
HC1 3793 Initial
HC2 Initial
HC3 Initial
HC4 Initial
10m Yellow Cat5e Cable
HC1 3794 Initial
HC2 Initial
HC3 Initial
HC4 Initial
25m Yellow Cat5e Cable
HC1 3795 Initial
HC2 Initial
HC3 Initial
HC4 Initial
0.6m Green Cat5e Cable
HC1 3796 Initial
HC2 Initial
HC3 Initial
HC4 Initial
1.5m Green Cat5e Cable
HC1 3797 Initial
HC2 Initial
HC3 Initial
HC4 Initial
3m Green Cat5e Cable
HC1 3798 Initial
HC2 Initial
HC3 Initial
HC4 Initial
10m Green Cat5e Cable
HC1 3799 Initial
HC2 Initial
HC3 Initial
HC4 Initial
25m Green Cat5e Cable
HC1 3800 Initial
HC2 Initial
HC3 Initial
HC4 Initial
0.6m Blue Cat5e Cable
HC1 3801 Initial
HC2 Initial
HC3 Initial
HC4 Initial
1.5m Blue Cat5e Cable
HC1 3802 Initial
HC2 Initial
HC3 Initial
HC4 Initial
3m Blue Cat5e Cable
HC1 3803 Initial
HC2 Initial
HC3 Initial
HC4 Initial
10m Blue Cat5e Cable
HC1 3804 Initial
HC2 Initial
HC3 Initial
HC4 Initial
25m Blue Cat5e Cable
HC1 3805 Initial
HC2 Initial
HC3 Initial
HC4 Initial
BNT SFP+ Transceiver
HC1 5053 Initial
HC2 Initial
HC3 Initial
HC4 Initial
1.5m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable
HC1 6201 Initial
HC2 Initial
HC3 Initial
HC4 Initial
2.8m, 10A/100-250V, C13 to IEC 320-C20 Rack Power
Cable
HC1 6204 Initial
HC2 Initial
HC3 Initial
HC4 Initial
4.3m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable
HC1 6263 Initial
HC2 Initial
HC3 Initial
HC4 Initial
2.8m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable
HC1 6311 Initial
HC2 Initial
HC3 Initial
HC4 Initial
Line cord - 2.8m, 10A/250V, C13 to NEMA 6-15P (US)
HC1 6372 Initial
HC2 Initial
HC3 Initial
HC4 Initial
Integrate Network Switch in MFG
HC2 7829 Initial
HC4 Initial
Customer Solution Center Services
HC1 7831 Initial
HC2 Initial
HC3 Initial
HC4 Initial
Consolidate Shipment
HC1 8031 Initial
HC2 Initial
HC3 Initial
HC4 Initial
TAA Compliant Order
HC1 8067 Initial
HC2 Initial
HC3 Initial
HC4 Initial
Integrate in manufacturing
HC2 8971 Initial
HC4 Initial
IBM BNT RackSwitch G8052R
HC1 A1AA Initial
IBM BNT RackSwitch G8052F
HC2 A1AB Initial
IBM BNT RackSwitch G8264R
HC3 A1AC Initial
IBM BNT RackSwitch G8264F
HC4 A1AD Initial
19" Flexible 4 Post Rail Kit (System x)
HC1 A1DK Initial
HC3 Initial
BNT QSFP+ DAC Break Out Cable, 1 meter
HC3 A1DL Initial
HC4 Initial
BNT QSFP+ DAC Break Out Cable, 3 meter
HC3 A1DM Initial
HC4 Initial
BNT QSFP+ DAC Break Out Cable, 5 meter
HC3 A1DN Initial
HC4 Initial
BNT QSFP-to-QSFP cable, 1 meter
HC3 A1DP Initial
HC4 Initial
BNT QSFP-to-QSFP cable, 3 meter
HC3 A1DQ Initial
HC4 Initial
BNT QSFP+ 40GBASE-SR Transceiver
HC3 A1DR Initial
HC4 Initial
1m LC-LC Fiber Cable (networking)
HC1 A1DS Initial
HC2 Initial
HC3 Initial
HC4 Initial
5m LC-LC Fiber Cable (networking)
HC1 A1DT Initial
HC2 Initial
HC3 Initial
HC4 Initial
25m LC-LC Fiber Cable (networking)
HC1 A1DU Initial
HC2 Initial
HC3 Initial
HC4 Initial
Initial/
MES/
SEO Both RP
Description number support CSU MES
IBM BNT RackSwitch G8052R 7309G52 Both Yes
IBM BNT RackSwitch G8052F 730952F Both Yes
IBM BNT RackSwitch G8264R 7309G64 Both Yes
IBM BNT RackSwitch G8264F 730964F Both Yes
Option SEOs
Initial/
MES/
SEO Both RP
Description number support CSU MES
BNT 1 Year SW Update for G8052 RackSwitch 49Y7898 Both Yes
BNT 1 Year SW Update for G8264 RackSwitch 49Y7899 Both Yes
BNT 19" Flexible 4 Post Rail Kit 49Y4284 Both Yes
BNT 1M QSFP+ DAC Break Out Cable 49Y7886 Both Yes
BNT 3M QSFP+ DAC Break Out Cable 4Y7887 Both Yes
BNT 5M QSFP+ DAC Break Out Cable 49Y7888 Both Yes
BNT 1M QSFP+ to QSFP+ Cable 49Y7890 Both Yes
BNT 3M QSFP+ to QSFP+ Cable 49Y7891 Both Yes
BNT QSFP+ 40GBASE-SR Transceiver 49Y7884 Both Yes
G8000 SW Upgrade 1 Year 90Y3511 Both Yes
G8124 SW Upgrade 1 Year 90Y3515 Both Yes
Maintenance charges
For additional information on maintenance and pricing, please contact your IBM Sales Representative or your IBM Business Partner, or call 1-800-IBM-CALL (1-800-426-2255).
ServicePac for Warranty and Maintenance
ServicePac
SEO MTM
7309 - 52F 3 Year Onsite Repair 9x5 4 Hour Response 91Y6532 67567MK
7309 - G52 3 Year Onsite Repair 9x5 4 Hour Response 91Y6532 67567MK
7309 - HC1 3 Year Onsite Repair 9x5 4 Hour Response 91Y6532 67567MK
7309 - HC2 3 Year Onsite Repair 9x5 4 Hour Response 91Y6532 67567MK
7309 - 52F 3 Year Onsite Repair 24x7 4 Hour Response 91Y6533 67567MM
7309 - G52 3 Year Onsite Repair 24x7 4 Hour Response 91Y6533 67567MM
7309 - HC1 3 Year Onsite Repair 24x7 4 Hour Response 91Y6533 67567MM
7309 - HC2 3 Year Onsite Repair 24x7 4 Hour Response 91Y6533 67567MM
7309 - 52F 3 Year Onsite Repair 24x7 2 Hour Response 91Y6534 67567MN
7309 - G52 3 Year Onsite Repair 24x7 2 Hour Response 91Y6534 67567MN
7309 - HC1 3 Year Onsite Repair 24x7 2 Hour Response 91Y6534 67567MN
7309 - HC2 3 Year Onsite Repair 24x7 2 Hour Response 91Y6534 67567MN
7309 - 52F 4 Year Onsite Repair 9x5 Next Business Day 91Y6535 67567MP
7309 - G52 4 Year Onsite Repair 9x5 Next Business Day 91Y6535 67567MP
7309 - HC1 4 Year Onsite Repair 9x5 Next Business Day 91Y6535 67567MP
7309 - HC2 4 Year Onsite Repair 9x5 Next Business Day 91Y6535 67567MP
7309 - 52F 4 Year Onsite Repair 9x5 4 Hour Response 91Y6536 67567MQ
7309 - G52 4 Year Onsite Repair 9x5 4 Hour Response 91Y6536 67567MQ
7309 - HC1 4 Year Onsite Repair 9x5 4 Hour Response 91Y6536 67567MQ
7309 - HC2 4 Year Onsite Repair 9x5 4 Hour Response 91Y6536 67567MQ
7309 - 52F 4 Year Onsite Repair 24x7 4 Hour Response 91Y6537 67567MR
7309 - G52 4 Year Onsite Repair 24x7 4 Hour Response 91Y6537 67567MR
7309 - HC1 4 Year Onsite Repair 24x7 4 Hour Response 91Y6537 67567MR
7309 - HC2 4 Year Onsite Repair 24x7 4 Hour Response 91Y6537 67567MR
7309 - 52F 4 Year Onsite Repair 24x7 2 Hour Response 91Y6538 67567MS
7309 - G52 4 Year Onsite Repair 24x7 2 Hour Response 91Y6538 67567MS
7309 - HC1 4 Year Onsite Repair 24x7 2 Hour Response 91Y6538 67567MS
7309 - HC2 4 Year Onsite Repair 24x7 2 Hour Response 91Y6538 67567MS
7309 - 52F 5 Year Onsite Repair 9x5 Next Business Day 91Y6539 67567MT
7309 - G52 5 Year Onsite Repair 9x5 Next Business Day 91Y6539 67567MT
7309 - HC1 5 Year Onsite Repair 9x5 Next Business Day 91Y6539 67567MT
7309 - HC2 5 Year Onsite Repair 9x5 Next Business Day 91Y6539 67567MT
7309 - 52F 5 Year Onsite Repair 9x5 4 Hour Response 91Y6540 67567MU
7309 - G52 5 Year Onsite Repair 9x5 4 Hour Response 91Y6540 67567MU
7309 - HC1 5 Year Onsite Repair 9x5 4 Hour Response 91Y6540 67567MU
7309 - HC2 5 Year Onsite Repair 9x5 4 Hour Response 91Y6540 67567MU
7309 - 52F 5 Year Onsite Repair 24x7 4 Hour Response 91Y6541 67567MV
7309 - G52 5 Year Onsite Repair 24x7 4 Hour Response 91Y6541 67567MV
7309 - HC1 5 Year Onsite Repair 24x7 4 Hour Response 91Y6541 67567MV
7309 - HC2 5 Year Onsite Repair 24x7 4 Hour Response 91Y6541 67567MV
7309 - 52F 5 Year Onsite Repair 24x7 2 Hour Response 91Y6542 67567MW
7309 - G52 5 Year Onsite Repair 24x7 2 Hour Response 91Y6542 67567MW
7309 - HC1 5 Year Onsite Repair 24x7 2 Hour Response 91Y6542 67567MW
7309 - HC2 5 Year Onsite Repair 24x7 2 Hour Response 91Y6542 67567MW
7309 - 64F 3 Year Onsite Repair 9x5 4 Hour Response 91Y6551 67567MX
7309 - G64 3 Year Onsite Repair 9x5 4 Hour Response 91Y6551 67567MX
7309 - HC3 3 Year Onsite Repair 9x5 4 Hour Response 91Y6551 67567MX
7309 - HC4 3 Year Onsite Repair 9x5 4 Hour Response 91Y6551 67567MX
7309 - 64F 3 Year Onsite Repair 24x7 4 Hour Response 91Y6552 67567MY
7309 - G64 3 Year Onsite Repair 24x7 4 Hour Response 91Y6552 67567MY
7309 - HC3 3 Year Onsite Repair 24x7 4 Hour Response 91Y6552 67567MY
7309 - HC4 3 Year Onsite Repair 24x7 4 Hour Response 91Y6552 67567MY
7309 - 64F 3 Year Onsite Repair 24x7 2 Hour Response 91Y6553 67567MZ
7309 - G64 3 Year Onsite Repair 24x7 2 Hour Response 91Y6553 67567MZ
7309 - HC3 3 Year Onsite Repair 24x7 2 Hour Response 91Y6553 67567MZ
7309 - HC4 3 Year Onsite Repair 24x7 2 Hour Response 91Y6553 67567MZ
7309 - 64F 4 Year Onsite Repair 9x5 Next Business Day 91Y6554 67567N0
7309 - G64 4 Year Onsite Repair 9x5 Next Business Day 91Y6554 67567N0
7309 - HC3 4 Year Onsite Repair 9x5 Next Business Day 91Y6554 67567N0
7309 - HC4 4 Year Onsite Repair 9x5 Next Business Day 91Y6554 67567N0
7309 - 64F 4 Year Onsite Repair 9x5 4 Hour Response 91Y6555 67567N1
7309 - G64 4 Year Onsite Repair 9x5 4 Hour Response 91Y6555 67567N1
7309 - HC3 4 Year Onsite Repair 9x5 4 Hour Response 91Y6555 67567N1
7309 - HC4 4 Year Onsite Repair 9x5 4 Hour Response 91Y6555 67567N1
7309 - 64F 4 Year Onsite Repair 24x7 4 Hour Response 91Y6556 67567N2
7309 - G64 4 Year Onsite Repair 24x7 4 Hour Response 91Y6556 67567N2
7309 - HC3 4 Year Onsite Repair 24x7 4 Hour Response 91Y6556 67567N2
7309 - HC4 4 Year Onsite Repair 24x7 4 Hour Response 91Y6556 67567N2
7309 - 64F 4 Year Onsite Repair 24x7 2 Hour Response 91Y6557 67567N3
7309 - G64 4 Year Onsite Repair 24x7 2 Hour Response 91Y6557 67567N3
7309 - HC3 4 Year Onsite Repair 24x7 2 Hour Response 91Y6557 67567N3
7309 - HC4 4 Year Onsite Repair 24x7 2 Hour Response 91Y6557 67567N3
7309 - 64F 5 Year Onsite Repair 9x5 Next Business Day 91Y6558 67567N4
7309 - G64 5 Year Onsite Repair 9x5 Next Business Day 91Y6558 67567N4
7309 - HC3 5 Year Onsite Repair 9x5 Next Business Day 91Y6558 67567N4
7309 - HC4 5 Year Onsite Repair 9x5 Next Business Day 91Y6558 67567N4
7309 - 64F 5 Year Onsite Repair 9x5 4 Hour Response 91Y6559 67567N5
7309 - G64 5 Year Onsite Repair 9x5 4 Hour Response 91Y6559 67567N5
7309 - HC3 5 Year Onsite Repair 9x5 4 Hour Response 91Y6559 67567N5
7309 - HC4 5 Year Onsite Repair 9x5 4 Hour Response 91Y6559 67567N5
7309 - 64F 5 Year Onsite Repair 24x7 4 Hour Response 91Y6560 67567N6
7309 - G64 5 Year Onsite Repair 24x7 4 Hour Response 91Y6560 67567N6
7309 - HC3 5 Year Onsite Repair 24x7 4 Hour Response 91Y6560 67567N6
7309 - HC4 5 Year Onsite Repair 24x7 4 Hour Response 91Y6560 67567N6
7309 - 64F 5 Year Onsite Repair 24x7 2 Hour Response 91Y6561 67567N7
7309 - G64 5 Year Onsite Repair 24x7 2 Hour Response 91Y6561 67567N7
7309 - HC3 5 Year Onsite Repair 24x7 2 Hour Response 91Y6561 67567N7
7309 - HC4 5 Year Onsite Repair 24x7 2 Hour Response 91Y6561 67567N7
ServicePac for Maintenance Agreement
ServicePac
SEO MTM
7309 - 52F 1 Year Onsite Repair 9x5 Next Business Day 91Y6543 6756MK9
7309 - G52 1 Year Onsite Repair 9x5 Next Business Day 91Y6543 6756MK9
7309 - HC1 1 Year Onsite Repair 9x5 Next Business Day 91Y6543 6756MK9
7309 - HC2 1 Year Onsite Repair 9x5 Next Business Day 91Y6543 6756MK9
7309 - 52F 1 Year Onsite Repair 9x5 4 Hour Response 91Y6544 6756MKA
7309 - G52 1 Year Onsite Repair 9x5 4 Hour Response 91Y6544 6756MKA
7309 - HC1 1 Year Onsite Repair 9x5 4 Hour Response 91Y6544 6756MKA
7309 - HC2 1 Year Onsite Repair 9x5 4 Hour Response 91Y6544 6756MKA
7309 - 52F 1 Year Onsite Repair 24x7 4 Hour Response 91Y6545 6756MKB
7309 - G52 1 Year Onsite Repair 24x7 4 Hour Response 91Y6545 6756MKB
7309 - HC1 1 Year Onsite Repair 24x7 4 Hour Response 91Y6545 6756MKB
7309 - HC2 1 Year Onsite Repair 24x7 4 Hour Response 91Y6545 6756MKB
7309 - 52F 1 Year Onsite Repair 24x7 2 Hour Response 91Y6546 6756MKC
7309 - G52 1 Year Onsite Repair 24x7 2 Hour Response 91Y6546 6756MKC
7309 - HC1 1 Year Onsite Repair 24x7 2 Hour Response 91Y6546 6756MKC
7309 - HC2 1 Year Onsite Repair 24x7 2 Hour Response 91Y6546 6756MKC
7309 - 52F 2 Year Onsite Repair 9x5 Next Business Day 91Y6547 6756MKD
7309 - G52 2 Year Onsite Repair 9x5 Next Business Day 91Y6547 6756MKD
7309 - HC1 2 Year Onsite Repair 9x5 Next Business Day 91Y6547 6756MKD
7309 - HC2 2 Year Onsite Repair 9x5 Next Business Day 91Y6547 6756MKD
7309 - 52F 2 Year Onsite Repair 9x5 4 Hour Response 91Y6548 6756MKF
7309 - G52 2 Year Onsite Repair 9x5 4 Hour Response 91Y6548 6756MKF
7309 - HC1 2 Year Onsite Repair 9x5 4 Hour Response 91Y6548 6756MKF
7309 - HC2 2 Year Onsite Repair 9x5 4 Hour Response 91Y6548 6756MKF
7309 - 52F 2 Year Onsite Repair 24x7 4 Hour Response 91Y6549 6756MKG
7309 - G52 2 Year Onsite Repair 24x7 4 Hour Response 91Y6549 6756MKG
7309 - HC1 2 Year Onsite Repair 24x7 4 Hour Response 91Y6549 6756MKG
7309 - HC2 2 Year Onsite Repair 24x7 4 Hour Response 91Y6549 6756MKG
7309 - 52F 2 Year Onsite Repair 24x7 2 Hour Response 91Y6550 6756MKH
7309 - G52 2 Year Onsite Repair 24x7 2 Hour Response 91Y6550 6756MKH
7309 - HC1 2 Year Onsite Repair 24x7 2 Hour Response 91Y6550 6756MKH
7309 - HC2 2 Year Onsite Repair 24x7 2 Hour Response 91Y6550 6756MKH
7309 - 64F 1 Year Onsite Repair 9x5 Next Business Day 91Y6562 6756MKJ
7309 - G64 1 Year Onsite Repair 9x5 Next Business Day 91Y6562 6756MKJ
7309 - HC3 1 Year Onsite Repair 9x5 Next Business Day 91Y6562 6756MKJ
7309 - HC4 1 Year Onsite Repair 9x5 Next Business Day 91Y6562 6756MKJ
7309 - 64F 1 Year Onsite Repair 9x5 4 Hour Response 91Y6563 6756MKK
7309 - G64 1 Year Onsite Repair 9x5 4 Hour Response 91Y6563 6756MKK
7309 - HC3 1 Year Onsite Repair 9x5 4 Hour Response 91Y6563 6756MKK
7309 - HC4 1 Year Onsite Repair 9x5 4 Hour Response 91Y6563 6756MKK
7309 - 64F 1 Year Onsite Repair 24x7 4 Hour Response 91Y6564 6756MKM
7309 - G64 1 Year Onsite Repair 24x7 4 Hour Response 91Y6564 6756MKM
7309 - HC3 1 Year Onsite Repair 24x7 4 Hour Response 91Y6564 6756MKM
7309 - HC4 1 Year Onsite Repair 24x7 4 Hour Response 91Y6564 6756MKM
7309 - 64F 1 Year Onsite Repair 24x7 2 Hour Response 91Y6565 6756MKN
7309 - G64 1 Year Onsite Repair 24x7 2 Hour Response 91Y6565 6756MKN
7309 - HC3 1 Year Onsite Repair 24x7 2 Hour Response 91Y6565 6756MKN
7309 - HC4 1 Year Onsite Repair 24x7 2 Hour Response 91Y6565 6756MKN
7309 - 64F 2 Year Onsite Repair 9x5 Next Business Day 91Y6566 6756MKP
7309 - G64 2 Year Onsite Repair 9x5 Next Business Day 91Y6566 6756MKP
7309 - HC3 2 Year Onsite Repair 9x5 Next Business Day 91Y6566 6756MKP
7309 - HC4 2 Year Onsite Repair 9x5 Next Business Day 91Y6566 6756MKP
7309 - 64F 2 Year Onsite Repair 9x5 4 Hour Response 91Y6567 6756MKQ
7309 - G64 2 Year Onsite Repair 9x5 4 Hour Response 91Y6567 6756MKQ
7309 - HC3 2 Year Onsite Repair 9x5 4 Hour Response 91Y6567 6756MKQ
7309 - HC4 2 Year Onsite Repair 9x5 4 Hour Response 91Y6567 6756MKQ
7309 - 64F 2 Year Onsite Repair 24x7 4 Hour Response 91Y6568 6756MKR
7309 - G64 2 Year Onsite Repair 24x7 4 Hour Response 91Y6568 6756MKR
7309 - HC3 2 Year Onsite Repair 24x7 4 Hour Response 91Y6568 6756MKR
7309 - HC4 2 Year Onsite Repair 24x7 4 Hour Response 91Y6568 6756MKR
7309 - 64F 2 Year Onsite Repair 24x7 2 Hour Response 91Y6569 6756MKS
7309 - G64 2 Year Onsite Repair 24x7 2 Hour Response 91Y6569 6756MKS
7309 - HC3 2 Year Onsite Repair 24x7 2 Hour Response 91Y6569 6756MKS
7309 - HC4 2 Year Onsite Repair 24x7 2 Hour Response 91Y6569 6756MKS
For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).
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| Order now |
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
ServiceSuite is a trademark of IBM Corporation in the United States, other countries, or both.
IBM, xSeries, System x, PartnerWorld, Power, System p, System i, ServicePac and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Microsoft is a registered trademark of Microsoft Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
