ThinkPad T500 series systems are eligible for Global Model Plus program
United States
Hardware Announcement 108-653
August 5, 2008
 ENUS108653.PDF (19KB)
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International models of the ThinkPad® T500 series are now available through the Global Models Plus
(GMP) program, which includes:
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Three-year limited warranty (parts and labor)1; one-year limited warranty for battery
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On-site service for select repairs, 9 hours a day, Monday through Friday, excluding holidays, and
next-business-day (NBD) response objective2
These models are available to qualified customers only through pricing special bids. Product
availability with on-site service will be determined during the special bid process.
The Lenovo™ Special Bids pricing group or LE Direct will work with Lenovo representatives on this
offering.
For detailed information on each product, including features, benefits, requirements, and technical
specifications, refer to the Hardware Announcement in the
Reference information
section.
-
1
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International Warranty Service (IWS) is available in any country in which this product is sold and
serviced. Service delivery methods and parts availability vary by country, may be different from
that in the country of purchase, and are subject to change without notice. Fees and restrictions
may apply in some countries.
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2
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If a machine is listed as having on-site service for select repairs, on-site service is available
only for the replacement of select parts. For all other warranty repairs, Lenovo will provide the
customer a replacement part for customer installation. The parts for which on-site service is
available varies by machine. Response times can vary and may exclude some holidays. For on-site
labor, Lenovo will attempt to diagnose and resolve the problem remotely before sending a technician.
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For a complete description of each product, and product warranty information, refer to the Hardware
Announcement in the
Reference information
section.
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Refer to the following hardware announcement for product information:
Letter Announcement Global Models
number date Current Plus
ThinkPad T500/W500 series
108-651
August 5, 2008 2089 2241
2055 2056
Trademarks
-
-
Intel is a registered trademark of Intel Corporation.
-
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Microsoft and Windows Vista are registered trademarks of Microsoft Corporation.
-
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Lenovo is a trademark of Lenovo in the United States, other countries, or both
-
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ThinkPad is a registered trademark of Lenovo in the United States, other countries, or both
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Other company, product, and service names may be trademarks or service marks of others.
Planning information
Cable orders
Packaging:
Refer to the Hardware Announcement listed in the
Reference information
section for packaging information.
Security, auditability, and control
The customer is responsible for evaluation, selection, and implementation of security features,
administrative procedures, and appropriate controls in application systems and communications
facilities.
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IBM Global Financing:
Yes
To obtain copies of the Lenovo™ Limited Warranty, contact your reseller or Lenovo.
In the United States, call 800-426-7378 or write to:
Warranty Information
500 Park Offices Drive
Research Traingle Park, NC 27709
Attn: Dept ZPYA/B500
Warranty period
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System hardware — Three years on parts and labor (MT 2056, 2241)
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System battery — One year
Optional Lenovo features initially installed in a Lenovo system carry the same warranty period as
the system. If installed after the initial system installation, they carry the balance of the
system warranty or the optional feature warranty, whichever is greater.
Warranty service:
If required, your service provider provides repair or exchange service depending on the type of
warranty service specified below for the machine. A service technician will attempt to resolve your
problem over the telephone. You must follow the problem determination and resolution procedures.
Scheduling of service will depend upon the time of your call and is subject to parts availability.
Service levels are response time objectives and are not guaranteed. The specified level of warranty
service may not be available in all worldwide locations. Additional charges may apply outside your
service providers normal service area. Contact your local service provider representative or your
reseller for country- and location-specific information.
Customer replaceable unit (CRU) service:
Under CRU Service, your service provider will ship CRUs to you for installation by you. CRU
information and replacement instructions are shipped with your product and are available from Lenovo
at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while
Optional-service CRUs may require some technical skill and tools. Installation of Self-service CRUs
is your responsibility. You may request that a service provider install Optional-service CRUs under
one of the other types of warranty service designated for your product. An optional service
offering may be available from Lenovo to have Lenovo install Self-service CRUs for you. You may
find a list of CRUs and their designation in the publication that ships with your product or at
The requirement to return a defective CRU, if any, will be specified in
the materials shipped with a replacement CRU. When return is required:
return instructions, a prepaid return shipping label, and a container
will be included with the replacement CRU; and you may be charged for the
replacement CRU if your service provider does not receive the defective
CRU within 30 days of your receipt of the replacement.
On-site service:
Under on-site service, your service provider will either repair or
exchange the product at your location. You must provide a suitable
working area to allow disassembly and reassembly of the Lenovo product.
For some products, certain repairs may require your service provider to
send the product to a designated service center.
International Warranty Service (IWS):
IWS is available during the warranty period to customers who travel
or relocate to countries where their computer is sold and serviced by a
service provider authorized to perform warranty service. Eligible Lenovo
computers are identified by their four-digit machine type.
You can obtain IWS through the method of service, such as CRU, depot,
carry-in or on-site, provided in the servicing country. Service methods
and procedures vary by country, and some service or parts may not be
available in all countries. Service centers in certain countries may not
be able to service all models of a particular machine type. In addition,
some countries may have fees and restrictions that apply at the time of
service.
Note:
Due to the earth's magnetic field, CRT monitors are manufactured to work
in northern, southern, and equatorial regions of the earth and may not
produce a satisfactory image when moved between them. Any required
adjustment (if possible) is not covered under IWS and may be subject to
a chargeable action. The magnetic field does not affect flat-panel LCD
monitors and ThinkPad® LCD displays.
Licensing:
Programs included with this product are licensed under the terms and
conditions of the license agreements that are shipped with the system.
ThinkPlus™ services
Warranty and maintenance options:
The announced products may be eligible for ThinkPlus and LenovoCare Maintenance Services,
convenient prepackaged offerings for warranty service upgrades and maintenance services.
Installation services:
The announced products may be eligible for ThinkPlus installation services, convenient
prepackaged offerings for installation services.
Refer to the
Prices
section for information on the availability of ThinkPlus services.
Field-installable features:
Yes
Model conversions:
No
machine installation:
Customer setup. Customers are responsible for installation according to the instructions
Lenovo provides with the machine.
Graduated program license charges apply:
No
Licensed internal code and licensed machine code:
This product does not contain Licensed Internal Code or Licensed machine Code.
Educational allowance:
None
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The prices provided in this announcement are suggested retail prices for the U.S. only and are
provided for your information only. Prices are subject to change without notice. For additional
information and current prices, contact your local Lenovo representative.
Mobile products
All systems have a modem, Gigabit Ethernet, UltraConnect II antenna, and ExpressCard slot, unless
specified otherwise.
U.S. English machines
Machine
Part type/ List
Description number model price(3)
ThinkPad T500 20564PU 2056-4PU $1,872
(15.4" WSXGA+ TFT,
Intel(R) GM45 Express Chipset,
ATI Mobility Radeon HD 3650,
Bluetooth Wireless,
Integrated Fingerprint Reader,
Intel Core 2 Duo T9400,
80 GB / 5400 rpm,
CD-RW/DVD-ROM Combo, PC Card slot,
2 GB (1 GB x 2),
Intel WiFi Link 5100 AGN (1x2),
Microsoft(R) Windows Vista(R) Business,
6-cell battery)
ThinkPad T500 20564QU 2056-4QU 2,017
(15.4" WSXGA+ TFT,
Intel GM45 Express Chipset,
ATI Mobility Radeon HD 3650,
Bluetooth Wireless,
Integrated Fingerprint Reader,
Intel Core 2 Duo T9400,
160 GB / 5400 rpm,
DVD Recordable, PC Card slot, 2 GB,
Intel WiFi Link 5100 AGN (1x2),
Microsoft Windows Vista Business,
6-cell battery)
ThinkPad T500 20564RU 2056-4RU 2,147
(15.4" WSXGA+ TFT,
Intel GM45 Express Chipset,
ATI Mobility Radeon HD 3650,
Bluetooth Wireless,
Integrated Fingerprint Reader,
Intel Core 2 Duo T9400,
160 GB / 7200 rpm,
DVD Recordable, PC Card slot, 2 GB,
Intel WiFi Link 5100 AGN (1x2),
Microsoft Windows Vista Business,
9-cell battery)
ThinkPad T500 20564SU 2056-4SU 2,642
(15.4" WSXGA+ TFT,
Intel GM45 Express Chipset,
ATI Mobility Radeon HD 3650,
Integrated Camera,
Bluetooth Wireless,
Integrated Fingerprint Reader,
Intel Core 2 Duo T9600,
160 GB / 7200 rpm,
DVD Recordable, PC Card slot,
4 GB (2 GB x 2),
Intel WiFi Link 5100 AGN (1x2),
Intel Turbo Memory 2 GB,
Microsoft Windows Vista Business,
9-cell battery)
ThinkPad T500 22413WU 2241-3WU 1,487
(15.4" WXGA TFT,
Intel GM45 Express Chipset,
Intel Integrated Graphics 4500MHD,
Bluetooth Wireless,
Integrated Fingerprint Reader,
Intel Core 2 Duo P8400,
80 GB / 5400 rpm,
CD-RW/DVD-ROM Combo,
PC Card slot, 1 GB,
Intel WiFi Link 5100 AGN (1x2),
Microsoft Windows Vista Business,
6-cell battery)
ThinkPad T500 22413XU 2241-3XU 1,902
(15.4" WXGA TFT,
Intel GM45 Express Chipset,
Intel Integrated Graphics 4500MHD,
Integrated Camera, Bluetooth Wireless,
Integrated Fingerprint Reader,
Intel Core 2 Duo T9400,
160 GB / 5400 rpm,
DVD Recordable, PC Card slot, 2 GB,
Intel WiFi Link 5100 AGN (1x2),
Intel Turbo Memory 2 GB,
Microsoft Windows Vista Business,
6-cell battery)
ThinkPad T500 22413YU 2241-3YU 1,822
(15.4" WXGA TFT,
Intel GM45 Express Chipset,
Intel Integrated Graphics 4500MHD,
Integrated Camera, Bluetooth Wireless,
Integrated Fingerprint Reader,
Intel Core 2 Duo T9400,
160 GB / 5400 rpm,
DVD Recordable, PC Card slot,
2 GB (1 GB x 2),
Intel WiFi Link 5100 AGN (1x2),
Microsoft Windows Vista Business,
6-cell battery)
(3) List price does not include tax or shipping and is
subject to change without notice. Reseller prices
may vary.
ThinkPlus services for warranty and maintenance charges
The offerings below apply to all models of machine type 2241. The models are 3WU, 3XU, and 3YU.
The offerings below apply to all models of machine type 2056. The models are 4PU, 4QU, 4RU, and
4SU.
ThinkPlus
Description part number
4-year LOR 9 x 5 NBD 12X5630
LOR = Lenovo on-site repair
NBD = Next business day
Accidental damage protection
ThinkPlus
Description part number
3-Year Onsite with ThinkPad Protection 41C9344
4-Year Onsite with ThinkPad Protection 41U4785
ThinkPlus MA for post warranty/warranty service upgrade service
ThinkPlus
Description part number
1-year LOR 9 x 5 NBD 41C9279
1-year P&L P/U Depot 41C9278
2-year LOR 9 x 5 NBD 41C9281
2-year P&L P/U Depot 41C9280
Lenovo Services is the preferred, authorized warranty service, warranty service upgrade, and
post-warranty service provider for Lenovo products (excluding mainland China).
For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-426-4343.
IBM Global Financing:
IBM Global Financing offers competitive financing to credit-qualified customers to assist them
in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware,
software, and services, from both IBM and other manufacturers or vendors. Offerings (for all
customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by
country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the
United States, and other IBM subsidiaries and divisions worldwide to
qualified commercial and government customers. Rates are based on a
customer's credit rating, financing terms, offering type, equipment type,
and options, and may vary by country. Other restrictions may apply.
Rates and offerings are subject to change, extension, or withdrawal
without notice.
Financing solutions from IBM Global Financing can help you stretch your
budget and affordably acquire the new product. But beyond the initial
acquisition, our end-to-end approach to IT management can also help keep
your technologies current, reduce costs, minimize risk, and preserve your
ability to make flexible equipment decisions throughout the entire
technology life cycle.
Trademarks
-
-
Intel is a registered trademark of Intel Corporation.
-
-
Microsoft and Windows Vista are registered trademarks of Microsoft
Corporation.
-
-
Lenovo and ThinkPlus are trademarks of Lenovo in the United States, other
countries, or both
-
-
ThinkPad is a registered trademark of Lenovo in the United States, other
countries, or both
-
-
Other company, product, and service names may be trademarks or service
marks of others.
Overview
