The new Lenovo ThinkVision L193p LCD monitor delivers a great combination of price, performance, and comfortUnited States Hardware Announcement 107-647
October 23, 2007
|Table of contents||Document options|
|At a glance|
The new Lenovo ThinkVision L193p LCD monitor offers:
- Viewable image size: 19.0 inch (482.8 mm)
- Brightness: 300 cd/m2 (typical)
- Contrast ratio: 800:1 (typical)
- Horizontal: +/- 80°
- Vertical: +/- 80°
- Response time: 5 ms (typical)
- Pivot (graphic card dependent)
- Display native resolution of 1280 x 1024 (automatically scales lower resolution to fill the screen)
- Tilt, swivel, and height-adjustable stand
- Attached 3-meter VGA cable and 3-meter DVI cable included
- Direct access for automatic image setup, brightness, and input select
- Analog and digital system attachment
- Internal power 30 watts power consumption (typical)
- Windows Vista Premium certified
- Business black
- 100 mm Video Electronic Standards Association (VESA) standard for mounting
- Kensington lock compatible
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The Lenovo ThinkVision® L193p monitor offers outstanding image quality with both analog and digital connectors and an ergonomic stand that has tilt, swivel, pivot, and height adjustments.
The incorporated ThinkVantage design enhances usability and makes the monitor and easy to use. It complements the design of the ThinkPad® and ThinkCentre® systems and includes attachments for the optional ThinkVision USB Soundbar (sold separately).
The Lenovo ThinkVision L193p is a member of the Performance Series family of monitors. It is best suited for those who spend long periods of time at the computer or in multiple-monitor environments that use advanced business applications.
The Lenovo ThinkVision L193p enables you to be environmentally friendly without compromising performance. The Electronic Product Environmental Assessment Tool (EPEAT) rates the ThinkVision L193p in the Gold category to make it the most environmentally friendly monitor available today*.
Note: As rated by epeat.net
- 19.0 inch (482.6 mm) viewable image size
- Native resolution of 1280 x 1024
- Tilt, swivel, and height adjustable stand for optimum viewing comfort
- Pivot for portrait or landscape viewing (graphic card dependent)
- Direct access button for automatic image setup and brightness allows quick and easy monitor setup
- Analog and DVI-D video signal connectors
- Supports High Definition Content Protection (HDCP)
- Carrying handle for easy transport of monitor
- Compliance with ENERGY STAR 4.0 requirements
- Kensington Lock slot for security
- TCO'03 compliance
- Offers attachment points for optional ThinkVision USB Soundbar (40Y7616)
- Direct access for input selection allows easy movement between applications when attached to two systems simultaneously
- Design matches ThinkPad and ThinkCentre systems
- Analog and digital connectors allow attachment flexibility
- Wide viewing angles enlarge the workspace for comfortable viewing
- Dual input connectors allow attachment to two systems simultaneously
- Windows Vista® Premium Certified
- Internal power with 30 watts power consumption (typical)
- Meets 100 mm VESA standard for mounting
- Detachable base for wall- or arm-mounting (sold separately)
- Available in business black
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|Planned availability date|
November 16, 2007
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VESA high refresh video signal timings
The Lenovo ThinkVision L193p LCD monitor supports a wide range of display modes, including a selection of the VESA timings of incoming video signals at up to 75 Hz (non-interlaced) for the following screen resolutions:
- 640 x 480
- 800 x 600
- 1024 x 768
- 1280 x 1024
Appropriate video-adapter hardware and software must be installed in the attaching system unit.
VESA Display Data Channel (DDC)
The Lenovo ThinkVision L193p LCD monitor supports the DDC protocol to level Command Interface (CI).
Basic configuration information can be passed to a system unit from its attached monitor. Often referred to as Plug and Play, the protocol enables a DDC-enabled system unit to automatically configure the video adapter to drive the attached monitor at its optimum display mode without end user intervention. For best use, the attaching system unit must also be hardware- and software-enabled for DDC operation.
The capabilities of the monitor are held in nonvolatile monitor memory in an encoded format. The data is received from the monitor by the system unit during boot-up and system configuration.
The Extended display identification data (EDID) sent by the monitor to the attached system unit also includes the monitor's serial number and other identification information. This can be held in the system unit until requested; for example, by a department local area network (LAN) administrator needing to assess the location of all equipment connected to the LAN.
Date information transmitted in the monitor EDID data conforms to VESA EDID standard V2. This requires the year of manufacture (YOM) to be stored in a one-byte field as an offset from 1990, as derived from the following equation:
Value stored = (YOM 1990) Year of manufacture Value stored 2004 14 2005 15 2006 16 2007 17
An international industrial standard by the name of DDC/CI was developed by VESA to expand upon an existing DDC standard. This new standard adds control functionality without the need for additional connections.
The main advantage of DDC/CI is its bi-directional communication structure between PC and monitor, which does not require a separate cable. All data are transmitted in both directions via the video graphics card and the standard VGA or DVI signal cable. This capability allows for functions like monitor control, adjustments, and diagnostics to be conducted via software using the mouse and keyboard. In an enterprise or firm, this capability also allows the potential of remote diagnostics and asset management by a technician via the LAN. Customer-supplied software is needed to implement these functions.
International Organization for Standardization (ISO)/DIS 13406 Part 2
ISO/DIS 13406 Part 2 ensures ergonomic requirements are met when the ThinkVision L193p LCD monitor forms part of an ISO-compliant system. ISO/DIS 13406 Part 2 is an international standard addressing ergonomic factors for flat-panel displays.
ISO-capable elements do not necessarily make an ISO-compliant system when put together. To satisfy the requirements of ISO 13406 Part 2, a complete platform must be tested and must comply with all applicable elements of ISO 13406 Part 2. The platform includes:
- System unit
- Operating system
- Video subsystem
When all contributing platform components satisfy their portion of the requirements, as verified by the required total system testing, the platform is ISO 13406 Part 2-compliant.
Low frequency electromagnetic emissions
The Lenovo ThinkVision L193p LCD monitor meets the Swedish Board for Technical Accreditation (SWEDAC) MPR-2 requirements and those of MPR-3.
MPR-2 is a guideline developed by the SWEDAC to limit the electromagnetic emissions and electrostatic fields generated by workstations. MPR-3 is the colloquial name for the Swedish Standard SS 43614 90:1995.
Electric and magnetic fields with frequencies between 5Hz and 2kHz are called extremely low frequency (ELF) fields. Those with frequencies between 2 kHz and 400 kHz are called very low frequency (VLF) fields.
The Swedish MPR-3 Standard is intended to limit these fields. Sources of these fields include the power cord supplying 50 or 60 Hz power to the monitor.
- Reduction of electric and magnetic fields
- Energy consumption
- Electrical safety
- The Electronic Product Environmental Assessment Tool (EPEAT) Gold certified
VESA Display Power Management Signaling
The Lenovo ThinkVision L193p LCD monitor meets ENERGY STAR power consumption requirements through implementation of the DPMS protocol. For effective power management, the attaching system unit must also be hardware- and software-enabled for DPMS operation.
HelpWare is a comprehensive set of service and support offerings for a more productive and enjoyable computing experience. Many HelpWare services are included with the purchase of your Lenovo system, and additional services are available from the HelpWare support family.
Feature Lenovo ThinkVision L193p LCD monitor LCD size and type 19.0-inch (482.6 mm) LCD Viewable image size 19.0-inch / 482.6 mm Maximum viewable area 376 x 301 mm Brightness (typical) 300 cd/m2 Contrast (typical) 800 : 1 Colors > 16.7 million Viewing angle (typical) Horiz = +/- 80 degrees, Cell response time (typical) 5 ms(typical), RGB vertical stripe pixel 0.29 mm pitch Video input 15-pin D and DVI-D Tilt 0 degrees forward 30 degrees backward Swivel +/- 45 degrees Height adjustment 110 mm Pivot Yes (graphic card dependent) OSD languages 7 Factory-preset display modes 21 Composite SYNC Yes SYNC on Green Yes ISO 13406 Part 2 Yes VESA DPMS power management Yes Power supply Universal Power cord -- detached 1.8 m JEIDA compliance Yes FCC B compliance Yes MPR-2 emission compliance Yes MPR-3 emission compliance Yes TCO'03 Environmental Label Yes DVI Cable 3.0 m VGA Cable 3.0 m Soft-OSM Yes
On-screen display controls
Digital user controls are located on the front bezel, to the left of the power on/off pushbutton. Adjustments are made in conjunction with the on-screen displays. After adjustments are made, with exception of brightness, contrast, and auto adjust, the controls can be locked to prevent further changes. User setup values are stored automatically. For ease of use, there is direct access for auto setup and brightness.
Monitor controls and features include:
- Horizontal position
- Vertical position
- Input signal
- Menu language
- Menu position
- Factory default
The power indicator LED indicates the operational state of the monitor:
LED Indicator Lenovo ThinkVision L193p operating state Steady Green LED Normal operation Amber Active off Flashing Green Frequency out of range
A 'No Connection Check signal cable' message appears on the screen whenever the monitor detects no incoming video signal.
Accessibility by people with disabilities
A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
Section 508 of the U.S. Rehabilitation Act
The new Lenovo ThinkVision L193p LCD monitor is capable as of November 16, 2007, when used in
accordance with associated Lenovo documentation, of satisfying the applicable requirements of
Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product
properly interoperates with it.
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The Lenovo ThinkVision L193p LCD is a member of the ThinkVision Performance Series flat-panel LCD monitor family. The flat-panel LCD family includes Essential and Performance monitors. Essential Series monitors include quality products at affordable prices. The Performance Series monitors include P models to offering a wide range of adjustability and X models add other specialized features, such as USB connectivity, wider viewing angles, and automatic pivot adjustment.
Essential Addressability Machine Viewable (horizontal by Monitor type Monitor size image size vertical) L151 9205 15.0-inch 15.0-inch (381 mm) 1024 x 768 L171 9417 17.0-inch 17.0-inch (432 mm) 1280 x 1024 L191 9329 19.0-inch 19.0-inch (483 mm) 1280 x 1024 Performance Addressability Machine Viewable (horizontal by Monitor type Monitor size image size vertical) L151p 9205 15.0-inch 15.0-inch (381 mm) 1024 x 768 L171p 9417 17.0-inch 17.0-inch (432 mm) 1280 x 1024 L193p 4431 19.0-inch 19.0-inch (483 mm) 1280 x 1024 L190x 4439 19.0-inch 19.0-inch (483 mm) 1280 x 1024 L201p 9320 20.1-inch 20.1-inch (511 mm) 1600 x 1200 L220x Wide 4433 22.0-inch 22.0-inch 1920 x 1200
19-inch positioning: The L193p offers dual connectors supporting analog or digital system attachment and incorporates a stand with tilt/swivel/pivot and height adjustment.
ThinkVision flat-panel monitors by application:
Application Size/Resolution Product General Purpose: Rugged, back office or infrequent 15" (1024 x 768) L151 usage 17" (1280 x 1024) L171 19" Wide (1440 x 900) L194 Wide Advanced Business: Workplace users & mobile users 17" (1280 x 1024) L171p sharing a workspace 19" (1280 x 1024) L193p Specialized Usage: USB connectivity, frequently 19" (1280 x 1024) L190x switching between landscape and 22" (1920 x 1200) L220x Wide portrait mode, need wide viewing angles & bright vivid images
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The following publications are shipped with each monitor (4431HB2):
Title Part number Language User's Guide on CD 43R1893 U.S. English French Spanish Italian German Russian Polish Japanese Traditional Chinese Simplified Chinese Brazilian/Portuguese Bulgarian Croatian Czech Hungarian Romanian Korean Slovakian Slovenian Arabic Setup Poster 43R1894 Safety, Troubleshooting and 41U5172 Warranty Guide (3yr)
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Global Technology Services
IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.
These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for Lenovo and many non-Lenovo offerings.
For details on available services, contact your IBM representative or visit
For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit
For details on education offerings related to specific products, visit
Select your country, and then select the product as the category.
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Physical specifications: Dimensions (landscape orientation) and weight of the monitor and stand:
Parameter Unpacked Packed Width 16.1 inch (408.0 mm) 18.0 inch (458.0 mm) Depth 9.4 inch (240.0 mm) 17.2 inch (437.0 mm) Height 14.9 inch (379.0 mm) 11.8 inch (300.0 mm) Weight 13.0 lb (5.9 kg) 16.5 lb (7.5 kg)
To ensure installability and serviceability, review the installation planning information for any product specific installation requirements.
Conservation: Energy can be saved by switching monitors off overnight and whenever they are not in use for extended periods during the day.
- Input voltage: 100 to 240 V ac +/- 10%
- Frequency: 50/60 Hz +/-3 Hz
- Normal use: < 30 watts typical
- VESA standby: < 2 watts analog
- VESA suspend: < 2 watts analog
- VESA off: < 1 watt
Maximum earth leakage current:
- < 3.5 mA at 264 V
- < 0.25 mA at 100 V
Ambient temperature and relative humidity
Relative Parameter Temperature Humidity Altitude Operating 10 to 35 deg C 10 to 80% 0 to 3,657 m Shipping -20 to 60 deg C 5 to 95% 0 to 10,668 m Storage -20 to 60 deg C 5 to 95% 0 to 3,657 m
The higher level of humidity for shipping allows for condensation but not direct contact with moisture.
Altitude: Locations with atmospheric pressure between 700 and 1100 millibars.
Acoustics: Declared acoustical noise emissions LWAU = 4.5 bels or less. The noise emission level stated is the declared (upper limit) A-weighted sound power level, in bels, for a random sample of monitors. All measurements are made in accordance with ANSI S12.10 and reported in conformance with ISO/DIS 7779.
Emissions: The model meets emission category A requirements of Swedish Standard SS-436-14-90 (MPR-3) in addition to those of MPR-2.
The model meets the Swedish Board for Technical Accreditation (SWEDAC) emission guidelines contained in MPR 1990:1 when tested using the MPR 1990:08 test method.
The model meets the TCO'03 Environmental Label from the Swedish Confederation of Professional Employees (TCO), and the emission, power management, and electrical safety requirements of the power management, and electrical safety requirements of the TCO'03 Environmental Label.
Ergonomics: Compliance to the ISO standard ISO/DIS 13406 Part 2 ensures ergonomic requirements are met when the monitor forms part of an ISO-compliant system.
Regulatory agency approvals
- UL (U.S.)
- CSA/cUL (Canada)
- IEC950 CB Report
- NEMKO (Norway)
- DEMKO (Denmark)
- FIMKO (Finland)
- CCC (China)
- PSB (Singapore)
- Green Mark (Taiwan)
- UL-S (Argentina)
- FCC B (U.S.)
- IC (Canada)
- CE (Europe)
- MIC (Korea)
- VCCI Class B (Japan)
- New Zealand
- South Africa
- MPR-3 (Sweden)
- ISO 13406 Part 2
- ENERGY STAR 4.0 (U.S.)
- Microsoft® Logo Windows® 2000/XP
Note: As an ENERGY STAR Partner, Lenovo has determined that this product meets guidelines for energy efficiency.
The Lenovo ThinkVision L193p LCD monitor is intended to operate with system units or video adapters that generate a video output signal falling within the Lenovo ThinkVision L193p specification:
Parameter Lenovo ThinkVision L193p Maximum addressability (pixels) 1280 x 1024 Maximum pixel rate (MHz) 135
The Lenovo ThinkVision L193p supports VESA Standard Timings as detailed in Display Monitor Timing Specification , Version 1.0, Revision 0.8, dated September 17, 1998, for the following modes:
- VGA: 640 x 480 at 60, 66, 72 and 75 Hz
- SVGA: 800 x 600 at 60, 72 and 75 Hz
- XGA: 1024 x 768 at 60, 70, 75, and 75 Hz (mac)
- SXGA: 1280 x 1024 at 60, 72, and 75 Hz
The Lenovo ThinkVision L193p also supports the following modes:
- 640 x 350 at 70 Hz
- 720 x 400 at 70 Hz
- 832 x 624 at 75 Hz
- 1152 x 864 at 75 Hz
- 1152 x 870 at 75 Hz
- 1152 x 900 at 66 Hz
- 1280 x 1024 at 76 Hz
The Lenovo ThinkVision L193p monitor features factory-preset display modes. The actual display modes used depend on the attaching system unit, the operating system, and application software.
- Windows 2000
- Windows XP
- Windows Vista® Basic
- Windows Vista Premium
Factory-preset PC display modes
Addressability Incoming video (H x V Pixels) refresh rate 640 x 350 70 Hz 640 x 480 60 Hz 640 x 480 66 Hz (mac) 640 x 480 72 Hz 640 x 480 75 Hz 720 x 400 70 Hz 800 x 600 60 Hz 800 x 600 72 Hz 800 x 600 75 Hz 832 x 624 75 Hz (mac) 1024 x 768 60 Hz 1024 x 768 70 Hz 1024 x 768 75 Hz 1024 X 768 75 HZ (mac) 1152 x 864 75 Hz 1152 x 870 75 Hz 1152 x 900 66 Hz 1280 x 1024 60 Hz 1280 x 1024 72 Hz 1280 x 1024 75 Hz 1280 x 1024 76 Hz (SUN)
- User modes: 17
The factory-preset modes cannot be overwritten, but can be adjusted to personal choice. The new settings are stored automatically in one of the user locations and are recalled each time that mode is used. The factory settings for the mode in use, if any, can be restored by operating the reset control.
Information about the current incoming display mode is shown in the on-screen displays. However, it is displayed at the LCD panel's optimum refresh rate of 60 Hz.
It may be necessary to make some adjustments to the displayed image to compensate for variations in video signal timings. The user controls can be used to make these adjustments.
Compatibility: The Lenovo ThinkVision L193p monitor is supplied with detachable 3.0 meter video cable (15-pin D) and 3.0-meter digital cable (DVI-D to DVI-D).
This monitor has been tested with ThinkCentre® and ThinkPad® systems and is compatible with systems and graphics adapters that comply with the relevant parts of "VESA and industry standards and guidelines for computer display monitor timing" Version 1.0 Revision 0.8, adopted September 17, 1998. Supported display modes and number of colors are a function of the attaching system unit. The full range of display modes, refresh rates, and number of colors available with this monitor may not be available or supported with all combinations of system units, their operating systems, and application software. Implementation of monitor Plug and Play follows the VESA DDC standard. This standard must also be implemented in the attaching system unit hardware and software to be effective.
- Supported display modes are a function of the attaching system unit and video subsystem. The full range of display modes available with these monitors may not be available or supported with all combinations of system units, their operating systems, video adapter cards, and application software.
- Horizontal- and vertical-synchronization signal timings are critical in order to achieve acceptable screen images. As a consequence, support for all possible variations in H- and V-sync timings for any display mode cannot be assumed.
- Adjustment of the user controls to enlarge the image to its maximum size requires that the signal timings of the display mode being used fall within the monitor-timing specifications.
- The number of colors shown in any display mode will exceed 16 million and dependent on the capabilities of the video adapter in the system unit.
- The Lenovo ThinkVision L193p provides FCC class B residential installation compliance in all display modes.
- Implementation of monitor power management follows the VESA DPMS standard. This standard must also be implemented in the attaching system unit hardware and software for monitor power management to be effective. The system implementation must provide user-adjustable, power-down delay periods. The monitor power management function is invoked only after appropriate signals are received from an attached system unit or video adapter.
- Implementation of monitor Plug and Play follows the VESA DDC standard. This standard must also be implemented in the attaching system unit hardware and software for monitor Plug and Play to be effective.
- Certain functions require the system unit to be similarly configured, so all monitor functions may not be enabled when attached to a particular system unit.
- A 19.0 inch TFT monitor has nearly 4.0 million subpixel transistors laid over an area exceeding 175 square inches. Cost-effective manufacturing processes introduce a small number of defective subpixel transistors. The Lenovo ThinkVision L193p meets the ISO 13406-2 Class 2 Pixel Defect Standard.
- Use of 50% gray background is not recommended since some users may experience undesirable FOS effects.
- The Auto-Setup "test pattern" can be used with Windows 3.1, Windows NT NT 3.5, Windows NT 4.0, Windows 95, Windows 98, Windows 2000, and DOS 7.0 only.
Customer responsibilities: The monitor is designated as customer setup. Instructions are provided in the User's Guide .
Cable orders: No additional cables are required. A 1.8-m power cord appropriate to the country will be supplied by Lenovo.
- One monitor
- Attached lift/tilt/swivel/pivot and height adjustment stand
- Attached 3.0 meter analog video signal cable (15-pin D to 15-pin D)
- Detached 3.0 meter digital (DVI-D to DVI-D) cable
- Power cord
- CD containing multilingual user's guide, setup test pattern, and .INF file
- Setup poster
- Safety, troubleshooting, and warranty guide
With the exception of the models for U.S., CAN, and Japan, the power cords (based on the country order code) are supplied by distribution centers.
Security, auditability, and control
These products use the security and auditability features of the system unit to which they are attached.
The customer is responsible for evaluation, selection, and implementation of security features,
administrative procedures, and appropriate controls in application systems and communications
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|Terms and conditions|
IBM Global Financing: No
To obtain copies of the Lenovo Statement of Limited Warranty, contact your reseller or Lenovo.
In the United States, call 800-426-7378 or write to:
P.O. Box 12195
Research Triangle Park, NC 27709
Attn: Dept ZPYA/B676
Warranty period: Three years
Warranty service: Customer Carry-in or Mail-in using Rapid Replacement Service
If warranty service is required, call the Customer Support Center. The Customer Support Center will assist with problem determination and initiate shipment of a replacement unit, if needed, to the customer's location by express delivery. For calls received by 5:00 p.m. customer's time, in most cases, the replacement unit will arrive within two business days (excluding holidays). The replacement unit becomes the property of the customer in exchange for the failed unit, which becomes the property of Lenovo. Pack the failed unit into the shipping carton that contained the replacement unit and return to Lenovo.
Transportation charges, both ways, are paid by Lenovo.
Failure to use the carton in which the replacement unit was received could result in charges incurred by the customer for damage to the failed unit during shipment.
International Warranty Service (IWS): IWS is available during the warranty period to customers who travel or relocate to countries where their computer is sold and serviced by a Service Provider authorized to perform warranty service. Eligible Lenovo computers are identified by their four-digit machine type.
You can obtain IWS through the method of service, such as CRU, depot, carry-in or on-site, provided in the servicing country. Service methods and procedures vary by country, and some service or parts may not be available in all countries. Service centers in certain countries may not be able to service all models of a particular machine type. In addition, some countries may have fees and restrictions that apply at the time of service.
Note: Due to the earth's magnetic field, CRT monitors are manufactured to work in northern, southern, and equatorial regions of the earth and may not produce a satisfactory image when moved between them. Any required adjustment (if possible) is not covered under IWS and may be subject to a chargeable action. The magnetic field does not affect flat-panel LCD monitors and ThinkPad LCD displays.
Licensing: Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.
ThinkPlus and Lenovo Care Maintenance Services
Warranty and maintenance options: The announced products may be eligible for ThinkPlus and Lenovo Care Maintenance Services, convenient prepackaged offerings for warranty service upgrades and maintenance services.
Refer to the Prices section for information on the availability of ThinkPlus and Lenovo Care Maintenance Services.
Field-installable features: No
Model conversions: No
Machine installation: Customer setup. Customers are responsible for installation according to the instructions Lenovo provides with the machine.
Graduated program license charges apply: No
Licensed Internal Code and Licensed Machine Code:
This product does not contain Licensed Internal Code or Licensed Machine Code.
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The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Prices are subject to change without notice. For additional information and current prices, contact your local Lenovo representative.
Machine Part List Description type/model number price(1) Lenovo ThinkVision L193p 4431-HB2 4431HB2 $299.99 (1) List price does not include tax or shipping and is subject to change without notice. Reseller prices may vary.
ThinkPlus Services for warranty and maintenance
The offerings below apply to model HB2 of machine type 4431.
ThinkPlus Description part number 3-year IOE 9 x 5 41C9209 3-year IOE 24 x 7 41C9212 4-hour average response 4-year IOE 9 x5 41C9233 4-year IOE 24x7 41C9234 4-hour average response
ThinkPlus MA for Post Warranty
ThinkPlus Description part number 1-year IOE 9 x 5 NBD 41C9310 1-year IOE 24 x 7 41C9311 2-year IOE 9 x 5 NBD 41C9330 2-year IOE 24 x 7 41C9331 NBD = Next business day
IBM Global Services is the preferred, authorized warranty service, warranty service upgrade, and post-warranty service provider for Lenovo products (excluding mainland China).
For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-426-4343.
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