ThinkVantage Rescue and Recovery V4.2 — Helps to significantly improve productivity and reduce costs
United States Hardware Announcement 107-645October 23, 2007
 ENUS107645.PDF (22KB)
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Overview
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| Overview |
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The ThinkVantage™ Rescue and Recovery™ tool helps you reduce the time, effort, and expense required to recover from a variety of system issues such as worms, viruses, and operating system corruption. It features a pre-operating system enhanced support environment that offers:
- System information
- File rescue
- Browser access
- Full system recovery options, including recovery to a previously saved state
ThinkVantage Rescue and Recovery can help to significantly reduce costs associated with recovery and support, and improve user productivity. Antidote Delivery Manager, a part of Rescue and Recovery, can deliver critical updates to the system, even corrupted systems or those not on the corporate network. It can also ensure that users who restore to previous backups are brought up to the latest patch level, preserving IT policies.
The latest release of ThinkVantage Rescue and Recovery offers a simplified interface for easy access to the most common features. Also included in this release is Express Repair, a much faster recovery option is integrated that tracks key files and can repair them quickly when a user invokes Rescue and Recovery at startup. This saves significant time compared to other recovery options.
Lenovo™ ThinkVantage Technologies are integrated with Microsoft® Windows Vista® to give users the best possible computing experience by running the new operating system on Lenovo PCs. ThinkVantage technologies, a suite of PC productivity tools, extend the performance and capabilities of Windows Vista to empower users with improved system efficiency and user experience. They also help to reduce PC lifecycle costs.
For technical support:
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Call the Support Center at 800-426-7378
or - Request technical information via the Web site at
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| Key prerequisites |
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Refer to the
Hardware requirements
and
Software requirements
sections for supported configurations.
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| Planned availability date |
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October 25, 2007
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| Description |
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Additional information: All offers are subject to availability. Lenovo reserves the right to alter product offerings and specifications at any time without notice. Lenovo is not responsible for photographic or typographic errors.
Lenovo makes no representation or warranty regarding third-party products or services.
Accessibility by people with disabilities
A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
Section 508 of the U.S. Rehabilitation Act
The ThinkVantage Rescue and Recovery V4.2 is capable as of October 25, 2007, when used in accordance with associated Lenovo documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. Lenovo assumes that Section 508 applies only to normal and routine end-user operations, and not to setup and service functions.
The ThinkVantage Rescue and Recovery V4.2 may include certain third-party software not covered under the Lenovo license agreement. Lenovo makes no representation about the Section 508 status of these products. Contact the vendor for information on the Section 508 status of its products.
Trademarks
ThinkVantage™ Rescue and Recovery™ V4.2 (376361Z, 376366Z)
Product positioning:
Offering advanced recovery capabilities that are simple to use and manage, ThinkVantage Rescue
and Recovery can help customers of all sizes stay productive while helping reduce the cost of
support.
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| Technical information |
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Hardware requirements
Requirements for installing and use on non-IBM or non-Lenovo™ computers
The requirements for Installing the ThinkVantage Rescue and Recovery CD on non-IBM or non-Lenovo computers are as follows:
Processor
Speed and type defined by Microsoft® Windows® recommendations (compatible with Windows 2000, Windows XP Pro and Home, and Windows Vista® Vista).
Hard disk drive (HDD) configuration
ThinkVantage Rescue and Recovery software is not supported on the factory preloads for original equipment manufacturer (OEM) computers. For OEM computers, the HDD must be configured according to recommendations in the ThinkVantage Rescue and Recovery Deployment Guide. Visit
Network adapters
The Rescue and Recovery environment supports only wired PCI-based, Ethernet network adapters. Network device drivers included in the Rescue and Recovery environment are the same drivers that are pre-populated in Microsoft Windows XP Professional or Vista operating system and are independent of the Windows operating system. For supported Lenovo and IBM branded computers, required drivers are included with Rescue and Recovery software.
If an OEM network device in your computer is not supported, refer to the documentation that came with the device for instructions to add support for system-specific network drivers. Request drivers from your OEM.
Support for booting from external media (CD/DVD and USB)
Non-IBM/non-Lenovo computer and devices (USB HDD, CD-R/RW, DVD-R/RW/RAM, or DVD+R/RW) must fully support one or more of the following specifications:
- ATAPI Removable Media Device BIOS Specification
- BIOS Enhanced Disk Drive Services — 2
- Compaq Phoenix Intel® BIOS Boot Specification
- El Torito Bootable CD-ROM Format Specification
- USB Mass Storage Class Specification Overview (Each device must comply with the command block specification in the section 2.0 Subclass code in the "USB Mass Storage Class Specification Overview.")
- USB Mass Storage Specification for Bootability
Minimum system memory requirements
The non-IBM or non-Lenovo computer must have 500 MB system RAM to install Rescue and Recovery.
Video requirements
- Video compatibility: VGA-compatible video that supports a resolution of 800 x 600 and 24-bit color video memory:
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Video memory
- On non-shared video memory systems: Minimum of 4 MB of video RAM.
- On shared video memory systems: Minimum of 4 MB and maximum of 8 MB (when using minimum memory configuration) can be allocated for video memory.
1.5 GB of free hard disk space (base install uses 930 MB and does not include space for backups)
ThinkVantage Rescue and Recovery is supported on IBM and Lenovo systems.
Software requirements: One of the following operating systems for each part number:
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Part number 376361Z
- Windows 2000 Professional SP3 or later (Express Repair is not supported on Windows 2000)
- Windows XP Home SP1 or later
- Windows XP Professional SP1 or later
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Part number 376366Z
- Windows Vista Home Basic 32-bit
- Windows Vista Home Premium 32-bit
- Windows Vista Business 32-bit
- Windows Vista Ultimate 32-bit
- Windows Vista Home Basic 64-bit
- Windows Vista Home Premium 64-bit
- Windows Vista Business 64-bit
- Windows Vista Ultimate 64-bit
Some applications that have complex filter driver environments (such as antivirus software) may not be compatible with Rescue and Recovery software. For information regarding compatibility issues, refer to the README file that accompanies Rescue and Recovery software at
Compatibility: Devices supported for external backup:
- USB HDD
- Network
- CD-RW
- DVD (except DVD-RAM)
- Second HDD
Some configurations may not be compatible.
Limitations: If you are planning to deploy ThinkVantage Rescue and Recovery into your environment with deployed user rights (limited or power user), refer to the Deployment Guide at
ThinkVantage Rescue and Recovery is not compatible with Norton AntiVirus 2002 and 2003. You must use Norton AntiVirus Corporate Edition or Norton AntiVirus 2004 for virus scanning to work properly.
National Language Support
The ThinkVantage Rescue and Recovery 4.2 CD contains the following languages:
- Brazilian Portuguese
- Danish
- English
- Finnish
- French
- German
- Italian
- Japanese
- Korean
- Dutch
- Norwegian
- Portuguese
- Simplified Chinese
- Spanish
- Swedish
- Traditional Chinese
Planning information
Refer to the Official Published specifications for any hardware or software prerequisites.Deployment guides are available for download for the following ThinkVantage Technologies:
- ThinkVantage Rescue and Recovery
- ThinkVantage Client Security Solution
- ThinkVantage Fingerprint Software
- ThinkVantage System Migration Assistant™
The guides are intended for IT administrators, or those who are responsible for deploying ThinkVantage Technologies to computers throughout their organizations. It contains best practices information for installation and deployment as well as a variety of command line tools. The guides are available for download at
The software delivered for non-Lenovo system licenses contains the same functions as those delivered for ThinkPad® and ThinkCentre® systems. Features such as preboot, and others may not work on the OEM version. Customers may prefer to build enterprise standard images with the non-Lenovo version of software. The software will then detect the hardware and install accordingly. Where there is functionality that is dependent on hardware capabilities not present, these functions will be unavailable.
Software specific to and included with or downloaded for ThinkPad or ThinkCentre systems will only install on these systems. The non-Lenovo software version will install both on non-Lenovo and Lenovo systems. Where licenses are included with the purchase of the Lenovo system (refer to the respective Lenovo system announcement material) there is no need to purchase a separate license.
Lenovo recommends the purchase of a small quantity of licenses for the purpose of testing or piloting in their network environment and on their particular hardware before purchasing licenses for enterprise rollout.
Cable orders required: No
Installation time: Approximately thirty minutes
Packaging: One CD pack containing ThinkVantage Rescue and Recovery V4.2.
Security, auditability, and control
This product uses the security and auditability features of the system in which it is installed.
Terms and conditions
Lenovo Direct terms and conditions
The program listed below is licensed under the following terms and conditions in addition to those of the International License Agreement for Non-Warranted Programs.
Program Name: ThinkVantage Rescue and Recovery 4.2
Licensing: Lenovo International License Agreement for Non-Warranted Programs. Proofs of Entitlement PoE are required for all use.
Usage restriction: Yes — Usage is limited to the quantity of licenses indicated on the Proof of Entitlement (PoE). Maintain your original dated receipt as your PoE to use the program. For programs preinstalled on, included with, or distributed at no charge for use on a Lenovo system, your PC invoice is your PoE.
Lenovo has the right to audit the customer to the confines of the PoE restrictions.
Software Upgrade Information
The ThinkVantage Rescue and Recovery V4.2 CD (part number 376361Z) replaces the ThinkVantage Rescue and Recovery V4.0 CD (376351Z).
Each CD includes a single user license. Multiple single user licenses may be purchased by ordering part number 376352Z, ThinkVantage Rescue and Recovery V4.0 Single User License.
Customers with rights to use versions prior to ThinkVantage Rescue and Recovery V4.0 may purchase additional upgrade rights for ThinkVantage Rescue and Recovery V4.2 by ordering part number 376357Z, ThinkVantage Rescue and Recovery V4.x Single User Upgrade License.
Customers who previously purchased ThinkVantage Rescue and Recovery V2.x, V3.x or V4.0 CD are eligible to purchase a copy of ThinkVantage Rescue and Recovery V4.2 CD at 50% off the list price. To receive a copy of V4.2 CD at the discounted price, the customer's PoE, often the invoice for V2.x, V3.x or V4.0 must be presented to a Lenovo representative or Business Partner. Once the PoE is confirmed, and the customer's previous license of ThinkVantage Rescue and Recovery is validated as having been shipped, a copy of V4.2 CD will be shipped to the customer. The customer's use of ThinkVantage Rescue and Recovery V4.2 is subject to the terms and conditions of the license agreement presented with Rescue and Recovery V4.0, and not those of prior versions.
The program listed below is licensed under the following terms and conditions in addition to those of the International License Agreement for Non-Warranted Programs.
Program Name: ThinkVantage Rescue and Recovery 4.2 for Windows Vista
Licensing: Lenovo International License Agreement for Non-Warranted Programs. PoE are required for all use.
Usage restriction: Yes — Usage is limited to the quantity of licenses indicated on the PoE.
Maintain your original dated receipt as your PoE to use the Program. For Programs preinstalled on, included with, or distributed at no charge for use on a Lenovo system, your PC invoice is your PoE.
Lenovo has the right to audit the customer to the confines of the PoE restrictions.
Software Upgrade Information
Each CD includes a single user license. Multiple single user licenses may be purchased by ordering part number 376358Z, ThinkVantage Rescue and Recovery V4.x for Windows Vista Single User License.
Customers with rights to use versions prior to ThinkVantage Rescue and Recovery V4.0 may purchase additional upgrade rights for ThinkVantage Rescue and Recovery V4.2 for Windows Vista by ordering part number 376359Z, ThinkVantage Rescue and Recovery V4.x for Windows Vista Single User Upgrade License.
Customers who previously purchased ThinkVantage Rescue and Recovery V2.x, V3.x or V4.0 CD are eligible to purchase a copy of ThinkVantage Rescue and Recovery V4.2 for Windows Vista CD at 50% off the list price. To receive a copy of V4.2 CD at the discounted price, the customer's PoE, often the invoice for V2.x, V3.x or V4.0 must be presented to a Lenovo representative or Business Partner. Once the PoE is confirmed, and the customer's previous license of ThinkVantage Rescue and Recovery is validated as having been shipped, a copy of V4.2 CD will be shipped to the customer. The customer's use of ThinkVantage Rescue and Recovery V4.2 for Windows Vista is subject to the terms and conditions of the license agreement presented with Rescue and Recovery V4.2 for Windows Vista, and not those of prior versions.
Help and Service Information — Features and Options
For general questions related to the use of your software, fee-based support is available. Your technical support representative can help you determine the best alternative.
Accessing Lenovo online services
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| Prices |
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The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Prices are subject to change without notice. For additional information and current prices, contact your local Lenovo representative.
Machine Part List
Description type Model number price(1)
ThinkVantage Rescue 3763 61Z 376361Z $75
and Recovery 4.2 CD
Pack with Single User
License
ThinkVantage Rescue 3763 66Z 376366Z 75
and Recovery 4.2 for
Windows Vista CD Pack
with Single User License
(1) List price does not include tax or shipping and is subject
to change without notice. Reseller prices may vary.
Trademarks
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