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The IBM TotalStorage EXP710 Fibre Channel Storage Expansion Unit offers new options for performance and reliability for DS4000 family for IBM eServer xSeries

IBM United States Hardware Announcement 104-352
October 5, 2004

 

 ENUS104-352.PDF (57KB)

Table of contents   Document options  
TOC link At a glance TOC link Services
TOC link Overview TOC link Technical information
TOC link Key prerequisites TOC link Terms and conditions
TOC link Planned availability dates TOC link Prices
TOC link Description TOC link Order now
TOC link Publications  
 
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At a glance

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IBM TotalStorage DS4000 EXP710 Fibre Channel Storage Expansion Unit

  • Designed to deliver a 2 Gbps Fibre Channel disk drive enclosure to support high performance, highly scalable, DS4000 Disk System solutions
  • Provides over 2 TB of disk storage capacity per 3U rack-mountable enclosure
  • Allows an internal capacity of up to fourteen 2 Gbps DS4000 Fibre Channel disk drive modules
  • Supports 146.8 GB, 73.4 GB, and 36.4 GB 10K rpm Fibre Channel drive module options
  • Supports 73.4 GB, 36.4 GB, and 18.2 GB 15K rpm Fibre Channel drive modules options
  • Utilizes switched technology within the internal Enclosure Service Module (ESM) for direct attachment to each disk drive module

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

The IBM TotalStorage® DS4000 EXP710 Fibre Channel Storage Expansion Unit available for selected DS4000 Midrange Disk Systems, expands the IBM TotalStorage DS4000 family by offering a new 14-bay, 2 Gbps, rack-mountable Fibre Channel drive enclosure. Enhancements include support for improved reliability and efficiency utilizing internal switch technology to attach to each disk drive within the EXP710 enclosure.

The new EXP710 can be used with the IBM TotalStorage DS4500, DS4400, and DS4300 with Turbo Midrange Disk Systems that have been updated to the latest firmware level provided with the IBM TotalStorage DS4000 Storage Manager V9.10. The EXP710 is designed to support the same 2 Gbps Fibre Channel Disk Modules available for the IBM TotalStorage DS4000 EXP700 Fibre Channel Storage Expansion Unit and can scale to over two terabytes (TB) of disk storage capacity per enclosure using the higher capacity Disk Modules.

The EXP710 can be used with EXP700 Storage Expansion Units on the same DS4500, DS4400, and DS4300 with Turbo Disk Systems. A new EXP700 Switched Enclosure Service Module (ESM) option is also available to upgrade current EXP700 enclosures to the equivalent internal switching capabilities as the EXP710 for the supported DS4000 Disk Systems.
 
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Key prerequisites

IBM TotalStorage DS4500, DS4400, DS4100, and DS4300 with Turbo Midrange Disk Systems supporting:

  • IBM eServer pSeries® and selected RS/6000® servers
  • IBM eServer xSeries® and selected Netfinity® servers
  • Selected Sun and HP UNIX® servers and Intel™-based servers running Microsoft™ Windows™ 2000, Windows Server 2003, Linux™, Novell NetWare, or VMware

For availability dates, configuration options, supported server models, supported operating system levels, supported system levels, and attachment capabilities, visit


 
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Planned availability dates
  • October 15, 2004, for all except EXP700 Switched ESMs option (25R0166)
  • November 12, 2004, EXP700 Switched ESMs option (25R0166)

 
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Description

IBM TotalStorage EXP710 Storage Expansion Unit

The IBM TotalStorage EXP710 Fibre Channel Storage Expansion Unit available for connection to selected DS4000 Midrange Disk Systems, is a disk drive enclosure that when attached to the IBM TotalStorage DS4500, DS4400, or DS4300 with Turbo Midrange Disk Systems enables high performance storage solutions for midrange and entry enterprise business-critical applications. The EXP710 is a 3U, rack mountable enclosure that supports up to fourteen hot-swappable 2 Gbps Fibre Channel slim-high disk drive modules.

There are six 2 Gbps DS4000 Fibre Channel disk drive modules available (18.2 GB, 36.4 GB, and 73.4 GB, at 15,000 rpm; and 36.4 GB, 73.4 GB, and 146.8 GB operating at 10,000 rpm), providing a wide selection of sizes and speeds for various applications needs. The various drive modules can be installed in any position within the EXP710, and mixed within the enclosure without restriction. Utilizing the 146.8 GB drive modules, you can configure over 2 TB of disk capacity within a single 3U enclosure.

The EXP710 supports dual Fibre Channel loops operating at 2 Gbps attaching to the supported DS4000 Midrange Disk System to provide redundancy and support high availability. Within the EXP710, the redundant Enclosure Service Modules (ESM) utilize a fibre channel switched technology attaching directly to each of the dual ported disk drive modules for additional redundancy and high availability. Each EXP710 accommodates up to four shortwave LC-style Small Form factor Pluggable (SFP) Modules, option (part number 19K1271).

Depending upon the specific configuration and placement of the EXP710 within the supported DS4000 system, the actual number of SFP Modules required can vary from two to four. The EXP710 includes two redundant power supplies that support dual-power source configurations, and redundant cooling components that are hot-swappable, enabling concurrent maintenance operations.

Included with the EXP710 are the rail mounting kit, two rack Power Distribution Unit power cords, and product documentation.

If U.S. wall outlet power cords are required for the 1740710, then a pair (quantity of two) of part number 94G6667 should be ordered for each EXP710 Storage Expansion Unit. Part number 94G6667 provides a U.S. wall outlet power cord, 10A/125V, 2.8 meters (C13/NEMA5-15P).

The EXP710 attachment to DS4500, DS4400, and DS4300 Midrange Disk Systems requires that these controllers be updated to firmware level 06.10.xx.xx or later. This firmware is provided with Storage Manager V9.10 and must be installed prior to attaching the EXP710. The latest level of IBM TotalStorage Storage Manager and DS4000 firmware can be obtained at the following Web site:

The EXP710 is designed to interoperate with existing EXP700 enclosures attached to the same supported DS4000 Disk System up to the maximum limits of enclosures and disk drives for the specific DS4000 Disk System. The DS4500 and the DS4400 have a maximum of up to sixteen EXP710 and/or EXP700 enclosures with a maximum of 224 disk drives. The DS4300 with Turbo has a maximum of seven EXP710 and/or EXP700 enclosures with a maximum of 112 disk drives. When attaching EXP710 enclosures to the DS4000 Disk Systems, any 1 Gbps FAStT EXP500 Storage Expansion enclosures (machine type 3560) must be removed.

Switched Enclosure Modules for the EXP700 Expansion Unit

For DS4000 Disk System configurations with a large number of disk drives, you can upgrade existing EXP700 Storage Expansion Units with the new Switched Enclosure Service Modules (Switched ESMs) to obtain the improved performance and fault isolation benefits that the EXP710 provides. The Switched ESMs option (part number 25R0166) applies only to EXP700s that are being attached to DS4500, DS4400, and DS4300 with Turbo Disk Systems. These systems must be updated to the latest firmware level provided with the IBM TotalStorage DS4000 Storage Manager V9.10 prior to installation of the new Switched ESMs, and the same configuration limitations as described for the EXP710 apply.

Trademarks

 
The e-business logo, TotalStorage, pSeries, RS/6000, Netfinity, xSeries, and SAA are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a trademark of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Publications

A CD-ROM that contains a softcopy (PDF format) of the product documentation is shipped with the product. DS4000 product documentation is also available at


 
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Services

Integrated Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure for e-business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

For details on education offerings related to specific products, visit

Select your country, and then select the product as the category.
 
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Technical information

Physical specifications

IBM TotalStorage® DS4000 EXP710 Storage Expansion Unit (1740-710)

  • Width: 48.18 cm (18.97 in)
  • Depth: 59.74 cm (23.52 in)
  • Height: 13.23 cm (5.21 in)
  • Weight:
    • Drive-ready (without drive modules installed): 30.05 kg (66.4 lb)
    • Fully configured (with 14 drive modules): 44.47 kg (98.2 lb)

Operating environment

IBM TotalStorage DS4000 EXP710 Storage Expansion Unit (1740-710)

  • Temperature (operating):
    • 10° to 35°C (50° to 95°F) at 0 to 914 m (0 to 3,000 ft)
    • 10° to 32°C (50° to 90°F) at 914 to 2,133 m (3000 to 7000 ft)
  • Relative humidity (operating): 8% to 80%
  • Electrical power (per power supply):
    • Voltage Range — nominal (100 — 240 V ac)
    • Operating Current (1.65 — 3.9 Amperes)
    • Power (390 watts)
    • Frequency (50/60 Hz)
  • Heat dissipation: 1195 BTU per hour (fully configured) noise level (normal operation): 6.0 bels

Hardware requirements

For a list of hardware requirements, refer to the appropriate EXP710 product documentation or visit

Software requirements

For a list of software requirements, cross-product requirements, prerequisites, and product dependencies, and the DS4000 Product Interoperability Matrix and other documentation, visit

Compatibility: The DS4000 EXP710 Storage Expansion Unit is compatible with and attachable to the following DS4000 Disk System family products:

  • DS4300 Disk System (172260U/172260X) with Turbo option
  • DS4400 Disk System (17421RU/17421RX)
  • DS4500 Disk System (174290U/174290X)

Limitations: Refer to the following Web sites

Planning information

Customer responsibilities

SFP GBIC orders

The EXP710 accommodates up to four shortwave SFP GBICs (part number 19K1271). Depending upon the specific configuration and placement of the EXP710 with the supported DS4000 system, the actual number of GBICs can vary from two to four.

Cable orders

Fiber optic cables

Fiber optic cables can be ordered with the DS4000 EXP710 Storage Expansion Unit or supplied by the customer. The EXP710 requires two fiber optic cables for attachment to DS4000 Disk Systems or to other DS4000 Expansion Units. The fiber optic cables must be multimode (short wave) 50.0/125 micrometers for distances up to 300 meters at 2 Gbps performance for drive port attachment with the Short-Wave SFP GBIC (part number 19K1271).

The EXP710 Storage Expansion Unit utilizes the small form factor duplex LC-type connector. This connector is required on the end of all fiber optic cables that plug into the EXP710 drive ports. The following short wave fiber optic cables with duplex LC-type connectors on each end (LC-LC type) can be ordered with the EXP710 or with other DS4000 family products.

  • One-meter cable, (19K1247)
  • Five-meter cable, (19K1248)
  • Twenty-five-meter cable, (19K1249)

Installability: Installation time is approximately one hour.

Direct customer support: Direct customer support for DS4000 Disk Systems is provided by IBM Operational Support Services — Support Line. This fee service provides voice and electronic access into the IBM support organization. IBM Operational Support Services — Support Line helps answer questions pertaining to product and feature usage ("how to"), configuration, and product compatibility for eligible products. For a list of the products supported via Support Line, visit

For more information on services, call 800-IBM-4YOU (426-4968).

Packaging

  • IBM DS4000 EXP710 Expansion Unit (1740710) — one box: 83.2 lb
  • Switched ESM Modules (25R0166) — one box: 15 lb

Security, auditability, and control

This product uses the security and auditability features of host hardware.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
 
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Terms and conditions

This product is available for purchase under the terms of the IBM Customer Agreement (ICA).

Each IBM machine is manufactured from parts that may be new or used. In some cases, a machine may not be new and may have been previously installed.

Regardless, IBM's appropriate warranty terms apply.

Volume orders: Contact your IBM representative.

IBM Global Financing: Yes

To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or call IBM. In the United States, call IBM at 800-772-2227. In Canada, call IBM at 800-565-3344.

Warranty period: Three years

Warranty service

  • IBM on-site repair (IOR), 9 hours per day, 5 days a week, next business-day (NBD) response

This product may contain parts that are considered Customer Replaceable Units (CRU). Where a repair action contains CRU components in a DS4000 storage product, you have the following options:

  • Elect to receive a replacement CRU from IBM and replace the failing component.
  • Elect to have an IBM service representative perform on-site repair with a Field Replaceable Unit (FRU).

ServiceElect (ESA): ServiceElect Statement of Work (SOW; Z125-5510) provides hardware warranty service upgrades, maintenance, and selected annuity support services in one agreement.

This product may contain parts that are considered CRUs. Where a repair action contains CRU components in a DS4000 storage product, you have the following options:

  • Elect to receive a replacement CRU from IBM and replace the failing component.
  • Elect to have an IBM service representative perform on-site repair with a FRU.

Warranty service upgrade options

  • IOR — same day 24 x 7 x 2
  • IOR — same day 24 x 7 x 4
  • IOR — same day 9 x 5 x 4

Maintenance service

  • IOR — same day 24 x 7 x 4
  • IOR — same day 24 x 7 x 2
  • IOR — same day 9 x 5 x 4
  • IOR — NBD 9 x 5

Maintenance service (ICA): Currently available maintenance services for ICA legacy contracts. The preferred go-to-market offerings are ServiceElect. However, ICA legacy contracts will still be available for current customers until they are withdrawn.

Alternative service (Warranty service upgrades)

  • Legacy Warranty upgrade — Same day 24 x 7

Maintenance service

  • Legacy Standard Service Level — Same day 24 x 7
  • Legacy Alternate Service Level — NBD 9 x 5

Mid-range system option: The IBM DS4000 EXP710 Storage Expansion Unit is an eligible machine for the Mid-Range System Option of the ICA.

Eligible                     Discount
type                Three-year      Five-year
 
1740                   17%             22%

Corporate service option: The 1740 EXP710 Expansion Unit is an eligible machine for the Corporate Service Option of the ICA.

                             Discount
Option              Three-year      Five-year
 
Network                25%             30%
System                 17%             22%

Extended maintenance option: No

Central Facility Maintenance Service (CFMS) option: No

IBM hourly service rate classification: One

Field-installable features: Yes

Model conversions: No

Machine installation: Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated charges: No

Licensed machine code: IBM Licensed Machine Code is licensed for use by a customer on a specific machine, designated by serial number, under the terms and conditions of the IBM Agreement for Licensed Machine Code.

Educational allowance: None
 
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Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

                             Machine
                             type/        Part          Purchase
Description                  model        number        price
 
DS4000 EXP710                1740-710     1740710        $6,000
 Storage
 Expansion
 Unit
EXP700 Switched ESMs         1740-1RU     25R0166         3,099

EXP700 Switched ESMs

  • Field install only: Yes
  • Plant install only: No
  • MES removal: No
  • MES removal charge: Not applicable
  • MES add charge: Not applicable
  • Cables required: No

Warranty service: IBM On-Site Repair (IOR) 9 hours per day, 5 days a week, next business-day response.

This product may contain parts that are considered Customer Replaceable Units (CRU). Where a repair action contains CRU components in a DS4000 storage product, the customer has the following options:

  • Elect to receive a replacement CRU from IBM and replace the failing component.
  • Elect to have an IBM service representative perform on-site repair with a Field Replaceable Unit (FRU).

ServiceSuite™ and ServiceElect maintenance: For ServiceElect (Z125-5510) and ServiceSuite (Z125-5745) Statements of Work

Warranty Service Upgrades:

  • IOR, 24 hours a day, 7 days a week, 2-hour response
  • IOR, 24 hours a day, 7 days a week, 4-hour response
  • IOR, 9 hours a day, 5 days a week, 4-hour response

Maintenance Service:

  • IOR, 9 hours per day, Monday through Friday excluding holidays, next business-day response.
  • IOR, 9 hours per day, Monday through Friday excluding holidays, 4-hour response.
  • 24 hours a day, 7 days a week, 4-hour response.
  • 24 hours a day, 7 days a week, 2-hour response.

Maintenance service charges (ICA)

 IOR            IOR
9 x 5          24 x 7
 NBD           4-hour
 
$588           $882

ServicePacs for warranty and maintenance

                                                  Part
Description                                       number
 
3-year IOR 9 X 5                                  21P2044
 4-hour average response
3-year IOR 24 X 7                                 41L2768
 4-hour average response
3-year IOR 24 X 7                                 41L2769
 2-hour average response
5-year IOR 24 X 7                                 69P9283
 4-hour average response
5-year IOR 24 X 7                                 69P9284
 2-hour average response
1-year MA IOR 9 x 5                               69P9423
 NBD average response
1-year MA IOR 24 X 7                              69P9424
 4-hour average response
1-year MA IOR 24 X 7                              69P9425
 2-hour average response
2-year MA IOR 9 x 5                               96P2162
 NBD average response
2-year MA IOR 24 X 7                              96P2163
 4-hour average response
2-year MA IOR 24 X 7                              96P2164
 2-hour average response

For ServiceElect (ESA) Maintenance Service Charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

IBM Global Financing: IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the Web at

IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle. For more financing information, visit


 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      IBM Americas Call Centers
            Dept:  IBM CALL, 11th Floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
ServiceSuite is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
TotalStorage is a registered trademark of International Business Machines Corporation in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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