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The xSeries 335 server is designed with the power, scalability, control, and serviceability needed to handle dynamic Web-serving and e-business applications:
The xSeries® 335 server is designed to handle compute-intensive, Web-based, or enterprise network applications. This highly manageable, ultrathin, 1 U high, rack-optimized platform features two-way SMP-capable processors, high availability, and scalability. Power and scalability for e-business Apply powerful processors, large amounts of PC2100 double data rate (DDR) memory, and high-bandwidth PCI buses to data center applications:
High availability for around-the-clock e-business High availability, manageability, and serviceability features help diagnose problems quickly, even from remote locations:
Service and support perfected for e-business
January 30, 2004
High-performance server subsystems: These servers are high-throughput, two-way SMP-capable Intel Xeon-based network servers with excellent scalability when you add memory and a second processor. They incorporate powerful 3.06 GHz Intel Xeon processors with 512 KB advanced transfer L2 cache. These flip-chip, pin grid array 2 (FC-PGA2) processors feature advanced transfer L2 caches integrated onto the processor core and run at the same clock speed as the processor core. The advanced transfer cache is a result of a "backside bus" that is 256 bits wide. It features a quad-wide cache line that can transfer four 64-bit cache line segments at one time to deliver full-speed capability. The cache is eight-way set associative. Two Intel Xeon connectors are standard on the system board to support installation of a second processor. High-speed 266 MHz DDR SDRAM is optimized for 133 MHz processor-to-memory subsystem performance. The xSeries 335 server uses the ServerWorks Grand Champion LE (GCLE) chipset to maximize throughput from processors to memory, and to a primary 32-bit and secondary 64-bit PCI buses. The two expansion slots are supported through the secondary 64-bit bus. Standard xSeries 335 configurations
Model Processor HDD interface HDD 8676-L1X 2.8 GHz Ultra320 SCSI Open bay, hot-swap 8676-L2X 2.8 GHz EIDE 40 GB, fixed 8676-M1X 3.06 GHz Ultra320 SCSI Open bay, hot-swap 8676-M2X 3.06 GHz EIDE 40 GB, fixed Cache: 512 KB (all models) Memory: 512 MB (all models) Additional features
The xSeries 335 subsystems are tuned to provide solid system throughput from processor, to memory, to bus, to disk-intensive I/O. These features combined with SMP capability make this server an excellent choice for:
High-availability and serviceability features: The xSeries 335 server subsystem delivers excellent reliability and serviceability features:
Expandability and growth: The xSeries 335 server contains high levels of function and storage capacity for a 1 U, 19-inch rack-drawer package. It supports customer installation of adapters, processors, memory, and HDD options. Functions (such as SVGA video, Ultra320 SCSI, dual-EIDE, and two Gigabit Ethernet controllers) are integrated on the system board. Features include:
Systems management: The xSeries 335 server also features IBM Director, a powerful, highly integrated, systems-management software solution built on industry standards and designed for ease of use. Exploit your existing enterprise or workgroup-management environments and use rich security features to access and manage physically dispersed IT assets more efficiently over the internet. It can help reduce costs through:
IT administrators can view the hardware configuration of remote systems in detail and monitor the usage and performance of critical components such as processors, HDDs, and memory. IBM Director includes a portfolio of integrated server tools that work with the Remote Supervisor Adapter or other systems-management monitoring functions. Typical functions and monitoring capabilities can include:
IT administrators have comprehensive, virtual on-site control of xSeries servers with the ability to remotely:
IBM Director Agent provides integration into leading workgroup and enterprise systems management environments via Upward Integration Modules (available from IBM and third parties). Advanced management capabilities built into xSeries servers are available through:
World-class support tools and programs: The xSeries 335 server includes a number of tools and programs designed to make ownership a positive experience. From the start, IBM programs help you purchase servers, get them running, and keep them running over the long haul. IBM can help your company maintain ownership of technology leadership network servers.
The xSeries 335 server is an ultrathin rack platform. The most powerful 1 U server of the xSeries rack-optimized offerings, it is positioned between the xSeries 305 and the xSeries 345 server. The xSeries 305 also has a 1 U form factor, but supports uniprocessor Pentium 4 operations and only fixed Ultra160 SCSI or IDE HDDs. The xSeries 345 server includes more slots and drive bays; however, it requires a 2U rack space. High-density, two-way, Xeon-based xSeries 335 and xSeries 345 servers enable customer installation of features. You can prepare for future expansion to meet changing reliability needs. At the same time, the server can handle emerging applications requiring maximum computing power and function in a small amount of rack space. These applications include:
These powerful servers also meet traditional enterprise network server requirements, but with an added benefit of requiring less space.
The 8676 is part of the eServer® 1350 cluster.
Trademarks
The following publications and CD-ROMs are shipped with the xSeries® 335 server.
Note: Software versions, features, and functions shipped with these systems may change as new releases become available or may be discontinued at any time. The xSeries 335 Installation Guide and Hardware Maintenance Manual , in U.S. English versions, are available from:
Click servers, then the server family, and then Online Publications.
Physical specifications
8676-L1X 8676-L2X
Processor Xeon Xeon
Internal speed 2.8 GHz 2.8 GHz
External speed 133/533 MHz 133/533 MHz
Number standard 1 1
Maximum 2 2
L2 cache (full 512 KB 512 KB
speed)
Memory (266 MHz 512 MB ECC 512 MB ECC
SDRAM)
RDIMMs 2 x 256 MB(9) 2 x 256 MB(9)
DIMM sockets 4 4
Address 8 GB 8 GB
capability
Video SVGA SVGA
Memory 8 MB 8 MB
SCSI controller Ultra320 0
Channels 1 0
Connector internal 1 0
Connector external 0 0
8676-L1X 8676-L2X
IDE controller EIDE ATA-100 EIDE ATA-100
Channels 2 2
Connector internal 2 2
Connector external 0 0
HDD Open Bay 40 GB EIDE
Total bays 4 4
5.25/3.5-in slim 1 1
3.5-in slim 1 3
Hot-swap 2 0
Internal capacity 292 GB(9) 240 GB(9)
Bays available 2 1
5.25/3.5-in slim 0 0
3.5-in slim 0 1
Hot-swap 2 0
Total slots 2(10) 2(10)
PCI 2 2
64-bit 2 2
32-bit 0 0
Slots available 2 2
Management proc. Standard Standard
Ethernet controller 2x10/100/1k 2x10/100/1k
Mbps Mbps
CD-ROM (IDE) 24x-10x 24x-10x
Diskette drive 1.44 MB 1.44 MB
Power supply 332 W 332 W
Number standard 1 1
Hot-swap No No
Redundant power No No
Auto restart Yes Yes
8676-M1X 8676-M2X
Processor Xeon Xeon
Internal speed 3.06 GHz 3.06 GHz
External speed 133/533 MHz 133/533 MHz
Number standard 1 1
Maximum 2 2
L2 cache (full 512 KB 512 KB
speed)
Memory (266 MHz 512 MB ECC 512 MB ECC
SDRAM)
RDIMMs 2 x 256 MB 2 x 256 MB
DIMM sockets 4 4
Address 8 GB 8 GB
capability
Video SVGA SVGA
Memory 8 MB 8 MB
SCSI controller Ultra320 0
Channels 1 0
Connector internal 1 0
Connector external 0 0
IDE controller EIDE ATA-100 EIDE ATA-100
Channels 2 2
Connector internal 2 2
Connector external 0 0
8676-M1X 8676-M2X
HDD Open bay 40 GB EIDE
Total bays 4 4
5.25/3.5-in slim 1 1
3.5-in slim 1 3
Hot-swap 2 0
Internal capacity 292 GB9 240 GB(9)
Bays available 2 1
5.25/3.5-in slim 0 0
3.5-in slim 0 1
Hot-swap 2 0
Total slots 2(10) 2(10)
PCI 2 2
64-bit 2 2
32-bit 0 0
Slots available 2 2
Management proc. Standard Standard
Ethernet controller 2x10/100/1k 2x10/100/1k
Mbps Mbps
CD-ROM (IDE) 24x-10x 24x-10x
Diskette drive 1.44 MB 1.44 MB
Power supply 332 W 332 W
Number standard 1 1
Hot-swap No No
Redundant power No No
Auto restart Yes Yes
24x-10x CD-ROM drive characteristics
EIDE HDD characteristics (40 GB12 HDD)
Video subsystem
Supported video mode capabilities for the SVGA PCI controller: Microsoft Windows NT V4.0, Windows 2000, and Linux
Refresh
Resolution Colors rate (Hz)
640 x 480 x 8 256 60, 72, 75, 90, 100
640 x 480 x 16 64K 60, 72, 75, 90, 100
640 x 480 x 24 16M 60, 72, 75, 90, 100
640 x 480 x 32 4G 60, 72, 75, 90, 100
800 x 600 x 8 256 60, 70, 75, 90, 100
800 x 600 x 16 64K 60, 70, 75, 90, 100
800 x 600 x 24 16M 60, 70, 75, 90, 100
800 x 600 x 32 4G 60, 70, 75, 90, 100
1024 x 768 x 8 256 60, 72, 75, 90, 100
1024 x 768 x 16 64K 60, 72, 75, 90, 100
1024 x 768 x 24 16M 60, 72, 75, 90, 100
1024 x 768 x 32 4G 60, 72, 75, 90, 100
1280 x 1024 x 8 256 43, 60, 70, 72
1280 x 1024 x 16 64K 43, 60
1280 x 1024 x 24 16M 43, 60, 70, 72
1280 x 1024 x 32 4G 43, 60, 70, 72
1600 x 1200 x 8 256 60, 66, 76, 85
1600 x 1200 x 16 64K 60, 66, 76, 85
1600 x 1200 x 24 16M 60, 66, 76, 85
1600 x 1200 x 32 4G 60, 66
Notes
Dimensions
Electrical
Note: The noise emission level stated is the declared (upper limit) sound power level, in bels, for a random sample of machines. All measurements made in accordance with ISO 7779 and reported in conformance with ISO 9296. xSeries 335 servers are intended for use as rack-drawer servers and are tested and designed to operate in a horizontal position. Standards: These systems support or comply with the following standards:
Equipment approvals and safety
Operating environment
Hardware requirementsFor attended installation of an operating system, this server requires a compatible:
Unattended or remote installation may be performed without requiring some or all of these components. Review your unattended software installation program information for specific hardware configuration requirements. For service, the server requires a compatible:
When having the unit serviced, plan to have these components attached to your server either directly or indirectly via a console. Software requirementsThe following network operating systems have been tested in the &joint.:
Note: Additional support, certification, and version information on network operating systems can be accessed at: Compatibility: The xSeries 335 server contains licensed system programs that include set configuration, set features, and test programs. System SurePath® BIOS is loaded from a "flash" EEPROM into system memory. This BIOS provides instructions and interfaces designed to support the standard features of the xSeries 335 server and to maintain compatibility with many current software programs. For detailed information about IBM and non-IBM devices, adapters, software, and network operating systems supported with xSeries servers, visit: Contact your IBM representative, IBM Business Partner, or refer to the IBM Sales Manual for information on the compatibility of hardware and software for xSeries servers. The Sales Manual is updated periodically as new features and options are announced that support these servers. Limitations
Refer to the Software requirements section for operating system limitations. Planning informationCustomer responsibilities xSeries 335 and related options The xSeries 335 server and related options are designated as customer setup. Customer setup instructions are shipped with system and options. Configuration information Bay configuration The xSeries 335 server contains four drive bays. The top bay on the left contains the standard 1.44 MB, 3.5-inch slim-high diskette drive, and the bay beneath contains the standard CD-ROM drive. Two 3.5-inch, slim-high, hot-swap bays (hot-swap models) located side-by-side from the center to the right side of the server support various hot-swap HDD installation. Models with standard non-hot-swap HDDs contain one 3.5-inch, slim-high bay for additional HDD expansion. The 24x-10x IDE CD-ROM is cabled directly to the IDE port. Cabling Standard non-RAID configurations xSeries 335 hot-swap models contain a DASD backplane supporting two hot-swap, SCA-2-compliant drive bays. The backplane is connected to the internal connector of the integrated Ultra320 SCSI controller through a 16-bit LVD SCSI cable. Additional cabling alternatives xSeries 335 non-hot-swap models contain a 40.0 GB EIDE HDD cabled directly to an integrated EIDE controller through a two-drop cable In configurations where an external SCSI device attachment is required, a supported SCSI adapter or ServeRAID controller must be installed. Rack installations xSeries 335 1 U rack-drawer models are designed to be installed in a 19-inch rack cabinet designed for 28-inch deep devices, such as the NetBAY42U ER and NetBAY42U SR. Installation into some of the older Netfinity® racks (9306900, 9306910, 9306200) will require a rack extension kit for proper cable bend radius and cooling. If an xSeries 335 server is mounted in a non-IBM rack, the rack must satisfy the following specifications:
xSeries Cable Chaining Technology Cable Kit (06P4792) Cabling considerations Single or multiple xSeries 335 servers can be connected to a console through the use of the xSeries Cable Chaining Technology Cable Kit. A KVM chaining cable is standard with each xSeries 335 server. This 254 mm (10-inch) jumper cable is used to "chain" one server to another. The xSeries Cable Chaining Technology Cable Kit provides the interface to attach a keyboard, mouse, or monitor to the last xSeries 335 of the chain. The xSeries Cable Chaining Technology Cable Kit supports the following devices:
The xSeries 335 server also works with the new IBM NetBAY ACT Local and Remote Console CAT-5 chaining solutions. Cables are available to convert the C2T port on the xSeries 335 to CAT-5 cable which, can be fed directly into one of the NetBAY Console Manager products. Processor options The xSeries 335 server is a 3.06 GHz Intel Xeon processor system that supports internal processing speeds of up to 3.06 GHz and processing operations to memory and the PCI bus at 133 MHz. It contains an integrated, full-speed 512 KB ECC L2 cache. This system supports SMP applications through installation in the second processor slot of xSeries 335 models with like processors. Supported memory options The following memory options are supported:
Power considerations The xSeries 335 sever includes a standard 332-watt power supply. This power supply is capable of providing sufficient power to run the server fully configured with supported devices. Cable orders: The dual 10/100/1000 Mbps, full duplex, Ethernet PCI controllers, standard with the xSeries 335, are connected directly to independent RJ-45 connectors. The RJ-45 connectors provides a 10/100/1000 Base-T interface (either at half or full duplex) for connecting twisted-pair cable to the Ethernet network. Cabling is not included with the server. To connect the Ethernet controller to a repeater or switch, use an unshielded twisted pair (UTP) cable with RJ-45 connectors at both ends. For 100 Mbps or higher operation, Category 5 cabling must be used. For 10 Mbps operation, Category 3, or better, cabling must be used. There are no additional cabling requirements, other than for system power, keyboard, mouse, and monitor connections. Installability: The xSeries 335 server requires about 20 minutes for installation. Installation includes unpacking, setting up, and powering on the system. Additional time is required to install an operating system, additional adapters, or features. Packaging One box
The xSeries 335 server is shipped in a single package. The country kit carton is contained inside the top portion of the system unit carton. Processor upgrade options
Security, auditability, and controlSecurity and auditability features include:
These servers are intended to be installed and secured in a rack. It is a customer's responsibility to ensure that the server and rack installation are secure to prevent sensitive data from being removed.
The customer is responsible for evaluation, selection, and implementation of security features,
administrative procedures, and appropriate controls in application systems and communications
facilities.
This product is available for purchase under the terms of the IBM Customer Agreement (ICA). IBM hardware products are manufactured from new parts, or new and used parts. In some cases, the hardware product may have been previously installed. Regardless, IBM warranty terms apply. IBM Global Financing: Yes To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM. In the United States, call 800-IBM-SERV (426-7378), or write to:
P.O. Box 12195 Research Triangle Park, NC 27709 Attn: Dept JDJA/B203 Warranty period System hardware Three years Optional IBM features initially installed in an IBM system carry the same warranty period as the system. If installed after the initial system installation, they carry the balance of the system warranty or the optional feature warranty, whichever is greater. Warranty service: If required, IBM provides repair or exchange service depending on the type of warranty service specified below for the machine. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM's problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information. Customer Replaceable Unit (CRU) (for example, keyboard, mouse, speaker, memory, HDD, and other easily replaceable parts) Service and On-site for other selected parts. CRU service: IBM will ship CRU parts to you for your replacement. If IBM instructs you to return the replaced CRU, you are responsible for returning it to IBM in accordance with IBM's instructions. If you do not return the defective CRU, if IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM may charge you for the replacement. On-site service: IBM On-site Repair (IOR), 9 hours per day, Monday through Friday excluding holidays, next-business-day (NBD) response. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. On-site service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where on-site service is not available, the normal in-county service delivery is used. Call IBM at 800-IBM-SERV (426-7378), to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period. International Warranty Service (IWS): IWS is available during the warranty period to customers who travel or relocate to countries where their computer is sold and serviced by IBM or IBM resellers authorized to perform warranty service. Eligible IBM computers are identified by their four-digit machine type. You can obtain IWS through the method of service, such as CRU, depot, carry-in, or on-site, provided in the servicing country. Service methods and procedures vary by country, and some service or parts may not be available in all countries. Service centers in certain countries may not be able to service all models of a particular machine type. In addition, some countries may have fees and restrictions that apply at the time of service. To determine the eligibility of your computer and to view a list of countries where service is available, visit: For more information on IWS, refer to Services Announcement 601-034 , dated September 25, 2001. Licensing: Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system. Maintenance services ServiceElect and ServiceSuiteServiceElect and ServiceSuite provide hardware warranty service upgrades, maintenance, and selected annuity support services in one agreement. Warranty service upgrade: During the warranty period, warranty service upgrade provides an enhanced level of on-site service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of on-site service acquired by the customer. Service levels are response time objectives and are not guaranteed. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM's problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable, parts that are considered CRUs will be provided as part of the machine's standard warranty CRU service. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following warranty service upgrade options are available:
Maintenance service: If required, IBM provides repair or exchange service depending on the type of maintenance service specified below for the machine. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM's problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. CRU service: If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, HDD, and other easily replaceable parts), IBM will ship these parts to you for replacement by you. If IBM instructs you to return the replaced CRU, you are responsible for returning it to IBM in accordance with IBM's instructions. If you do not return the defective CRU, if IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM may charge you for the replacement. On-site service: IOR, IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following on-site service options are available:
Maintenance service (ICA)Maintenance services are available for ICA legacy contracts. The preferred go-to-market offerings are ServiceElect. However, ICA legacy contracts will still be available for current customers until they are withdrawn. Alternative service (warranty service upgrades): During the warranty period, warranty service upgrade provides an enhanced level of on-site service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of on-site service acquired by the customer. Service levels are response time objectives and are not guaranteed. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM's problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable, parts that are considered CRUs will be provided as part of the machine's standard warranty CRU service. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following warranty service upgrade option is available.
Maintenance service: If required, IBM provides repair or exchange service depending on the type of maintenance service specified below for the machine. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM's problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. CRU service: If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, HDD, and other easily replaceable parts), IBM will ship these parts to you for replacement by you. If IBM instructs you to return the replaced CRU, you are responsible for returning it to IBM in accordance with IBM's instructions. If you do not return the defective CRU, if IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM may charge you for the replacement. On-site service: IOR, IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following on-site service options are available:
Non-IBM parts supportWarranty service: IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply. Warranty service upgrades and maintenance services: Under certain conditions, IBM Integrated Technology Services repairs selected non-IBM parts at no additional charge for machines that are covered under a warranty service upgrade or maintenance services. IBM Service provides hardware problem determination on non-IBM parts (adapter cards, PCMCIA cards, disk drives, memory, and so forth) installed within IBM systems covered under warranty service upgrade or maintenance services and provides the labor to replace the failing parts at no additional charge. If IBM has Technical Service Agreements with the manufacturers of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing parts at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or maintenance services. IBM hourly service rate classification: One ServicePac® offeringsWarranty and maintenance options: The announced products may be eligible for ServicePacs for warranty and maintenance options, convenient prepackaged offerings for warranty service upgrades and maintenance services. Installation services: The announced products may be eligible for ServicePacs for Installation Services, convenient prepackaged offerings for installation services. Refer to the Prices section for information on the availability of ServicePac offerings. For additional ServicePac information, visit: Rental offering: No Field-installable features: Yes Model conversions: No Machine installation: Customer setup; customers are responsible for installation according to the instructions IBM provides with the machine.
Graduated charges:
No
The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.
Machine IBM
type/ Part list
Description model number price(16)
xSeries 335
2.8 GHz, 512 MB, 8676-L1X 8676L1X $1,949
SCSI hot-swap
open bay
2.8 GHz, 512 MB, 8676-L2X 8676L2X 1,829
40.0 GB EIDE HDD
3.06 GHz, 512 MB, 8676-M1X 8676M1X 2,169
SCSI hot-swap
open bay
3.06 GHz, 512 MB, 8676-M2X 8676M2X 2,049
40.0 GB EIDE HDD
ServicePac for warranty and maintenance
Part
Description number
1-year MA IOR 24 x 7 69P9401
2-hour average response
2-year MA IOR 24 x 7 96P2120
2-hour average response
3-year IOR 24 x 7 21P2074
2-hour average response
4-year IOR 24 x 7 69P9245
2-hour average response
5-year IOR 24 x 7 69P9249
2-hour average response
1-year MA IOR 24 x 7 69P9400
4-hour average response
2-year MA IOR 24 x 7 96P2119
4-hour average response
3-year IOR 24 x 7 21P2073
4-hour average response
4-year IOR 24 x 7 69P9244
4-hour average response
5-year IOR 24 x 7 69P9248
4-hour average response
1-year MA IOR 9 x 5 69P9399
4-hour average response
2-year MA IOR 9 x 5 96P2118
4-hour average response
3-year IOR 9 x 5 21P2072
4-hour average response
4-year IOR 9 x 5 69P9243
4-hour average response
5-year IOR 9 x 5 69P9247
4-hour average response
Part
Description number
1-year MA IOR 9 x 5 69P9398
NBD response
2-year MA IOR 9 x 5 96P2117
NBD response
4-year IOR 9 x 5 69P9242
NBD response
5-year IOR 9 x 5 69P9246
NBD response
For ServicePac prices, visit: Maintenance service charges (ICA)Alternative service (warranty service upgrades)
IOR
24 x 7
4-hour
$450
Maintenance services
IOR IOR
9 x 5 24 x 7
$600 $900
For ServiceElect (ESA) maintenance service charges, please contact IBM Global Services at 888-IBM-4343 (426-4343). IBM Global Financing: IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit:
Trademarks
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