IBM United States
Hardware Announcement 103-251
September 9, 2003

IBM TotalStorage Ultrium Tape Autoloader 3581 Model L23 incorporates the IBM TotalStorage LTO Ultrium 2 Tape Drive, doubling capacity and performance

 ENUS103-251.PDF (84KB)


At a glance

Image

The Ultrium Tape Autoloader 3581 Model L23 combines IBM tape and automation reliability at open systems prices. It supports entry level unattended backup, open systems attachment flexibility, enhanced capacity and performance, and includes:

  • LVD SCSI drive attachment
  • LTO Ultrium 2 native data capacities up to 1.4 TB (up to 2.8 TB using 2:1 compression) with seven cartridge slots
  • Use of LTO Ultrium 2 Tape Drive with a drive data rate of 70 MB/second (2:1 data compression)
  • Optional bar code reader
  • Optional rack mount kit
  • Sequential or random access

For ordering, contact:

Your IBM representative, an IBM Business Partner, or the Americas Call Centers at 800-IBM-CALL (Reference: YE001).

Overview

The IBM TotalStorage™ Ultrium Tape Autoloader 3581 Model L23 offers high capacity, performance, and technology for the midrange open systems environment. It incorporates a single Linear Tape-Open (LTO) IBM TotalStorage Ultrium 2 Tape Drive which can more than double tape drive performance over the generation 1 LTO Ultrium Tape Drive (Ultrium 1), up to 35 MB/sec native data transfer rate (70 MB/sec with 2:1 compression). In addition, with the use of the new IBM TotalStorage LTO Ultrium 200 GB Data Cartridge, the Ultrium 2 Tape Drive has the capability of writing twice as much data, up to 200 GB native capacity (400 GB with 2:1 compression). The IBM Ultrium 2 Tape Drive can read and write original LTO Ultrium Data Cartridges at original Ultrium 1 capacities and with an improved performance of up to 20 MB/sec native data transfer rate (40 MB/sec with 2:1 compression). The 3581 Model L23 comes with an LVD Ultra160 SCSI attachment for connection to a wide spectrum of open systems servers. An optional bar code reader feature (with optional part number 18P9210) is also available to assist with unattended backup and recovery operation.

Other Ultrium 2 Tape Drive enhancements:

  • Digital speed matching — is designed to help adjust the drive data rate to the host reducing backhitching and improve throughput performance
  • Power management — to help reduce power consumption
  • Channel calibration — designed to help customize each read/write data channel for optimum performance
  • Separate writing of multiple filemarks — designed to help improve performance when writing multiple files
  • Larger internal buffer — the internal buffer size is 64 MB, double the buffer size of the Ultrium 1 drives
  • Faster drive speeds — faster data access time, reduced rewind time, reduced cartridge load time, and faster cartridge fill time compared to the Ultrium 1 drives

The Ultrium Tape Autoloader 3581 Model L23 is an external stand-alone or rack-mountable (part number 18P9209) unit, similar to previous models of the 3581 autoloader that incorporates a single IBM LTO Ultrium tape drive. The Ultrium Tape Autoloader 3581 Model L23 capacity is seven tape cartridges, providing a physical media capacity of up to 1.4 TB (2.8 TB with 2:1 compression) data storage per unit.

Key prerequisites

Appropriate levels of host software are required to attach the Ultrium Tape Autoloader 3581 Model L23 with IBM LTO Ultrium 2 Tape Drives to selected IBM eServer xSeries®, IBM eServer iSeries™, AS/400®, IBM eServer pSeries™, RS/6000®, RS/6000 SP™, Netfinity®, HP, Sun, Microsoft™ Windows NT®, Windows® 2000, Windows 2003, Linux, and other UNIX® and PC servers. Refer to the Technical information section for details.

Planned availability date

September 12, 2003

Description

The Ultrium Tape Autoloader 3581 Model L23 is an external stand-alone unit and contains a Linear Tape-Open (LTO) Ultrium tape drive designed for the heavy demands of backup tape storage. As an option, it can be mounted in a rack (part number 18P9209). The Ultrium Tape Autoloader 3581 Model L23 capacity is seven tape cartridges, providing a media capacity of up to 1.4 TB (2.8 TB with 2:1 compression) data storage per unit. It is supported for Small Computer Systems Interface (SCSI) attachment to iSeries, AS/400, pSeries, RS/6000, xSeries, Netfinity, HP, Sun, UNIX, and PC servers.

The Ultrium Tape Autoloader 3581 Model L23 incorporates the IBM LTO Ultrium 2 Tape Drive. The IBM LTO Ultrium 2 Tape Drive is the second generation LTO Ultrium Tape Drive in the IBM TotalStorage LTO Ultrium family of products. The Ultrium 2 Tape Drive offers the following significant improvements over the Ultrium 1 Tape Drive:

  • Tape drive performance is more than doubled up to 35 MB/sec native data transfer rate (70 MB/sec with 2:1 compression). IBM Ultrium 2 Tape Drives can read and write original LTO Ultrium Data Cartridges at original Ultrium 1 capacities and with improved performance up to 20 MB/sec native data transfer rate (40 MB/sec with 2:1 compression).

    Note: Although the Ultrium Tape Autoloader 3581 Model L23 provides the capability for high tape performance, the actual throughput is a function of many components, such as system processor, disk data rate, data block size, data compressibility, I/O attachments, and the system or application software used. The compression technology used in the tape drive can potentially double the amount of data that can be stored on the media; however, the actual degree of compression achieved is highly sensitive to the characteristics of the data being compressed.

  • The tape cartridge capacity is doubled over the original Ultrium Data Cartridge to up to 200 GB native capacity (400 GB with 2:1 compression) with the use of the new IBM TotalStorage LTO Ultrium 200 GB Data Cartridge. Both cartridges have been designed to provide several enhancements over previous tape technologies. They are designed to work with tape drives that have increased tape speeds and high-density data recording. The tape itself is an advanced metal particle tape developed for durability and capacity.
  • Digital speed matching — The Ultrium 2 Tape Drive will perform dynamic speed matching to adjust the drive's native data rate as closely as possible to the net host data rate (after data compressibility has been factored out). This offers the dual benefit of reducing the number of backhitch repositions and improving throughput performance.
  • Power management — The Ultrium 2 Tape Drive power management function controls the drive electronics to be either completely turned off or in a low-power mode. These power modes occur only when the circuit functions are not needed for drive operation.
  • Channel calibration — The Ultrium 2 Tape Drive channel calibration feature allows for customization of each read/write data channel for optimum performance. The customization enables compensation for variations in the recording channel transfer function, media characteristics, and read/write head characteristics.
  • Separate writing of multiple filemarks — Separate writing of multiple filemarks causes any write command of two or more filemarks to cause a separate dataset to be written containing all filemarks after the first. This feature has two advantages. First, it can improve performance if a subsequent append overwrites somewhere after the first filemark. Second, write of multiple filemarks typically indicates a point where an append operation might occur after the first of these filemarks. This change prevents having to rewrite datasets containing customer data and the first filemark in cases when such an append occurs.
  • Ultrium 1 cartridge compatibility — The Ultrium 2 Tape Drive can read and write on Ultrium 1 cartridges with improved transfer rates.
  • LVD Ultra160 SCSI attachment — The 3581 Model L23 comes with an LVD Ultra160 SCSI attachment, for connection to a wide spectrum of open system servers. It is supported on AIX®, OS/400®, Sun Solaris, HP-UX, Microsoft Windows 2000, Windows 2003, Windows NT, Linux, and other open systems.
  • Larger internal data buffer — There is a 64 MB internal data buffer in the Ultrium 2 Tape Drive as compared to a 32 MB internal data buffer in the Ultrium 1 Tape Drive.
  • Faster cartridge fill times (for both Ultrium 1 and Ultrium 2 data cartridges) — The Ultrium 2 Tape Drive can fill an Ultrium 200 GB data cartridge 12% faster, with a sustained data rate 128% better when compared to the Ultrium 1 Tape Drive filling an Ultrium 100 GB data cartridge. The Ultrium 2 Tape Drive can fill an Ultrium 100 GB data cartridge 25% faster, with a sustained data rate 33% better, when compared to the Ultrium 1 Tape Drive. The Ultrium 2 Tape Drive can fill an Ultrium 200 GB data cartridge in 1 hour 44 minutes with a sustained data rate of 122.8 GB per hour. The Ultrium 2 Tape Drive can fill an Ultrium 1 100 GB data cartridge in 1 hour 29 minutes with a sustained data rate of 71.9 GB per hour. The Ultrium 1 Tape Drive can fill an Ultrium 1 100 GB data cartridge in 2 hours with a sustained data rate of 53.8 GB per hr.
  • Faster data access, rewind, and load times — The Ultrium 2 Tape Drive includes the following improvements:

                                        Ultrium 2        Ultrium 1
     
    Cartridge Load Time                 15 seconds       18 seconds
    Maximum Rewind Time                 80 seconds       110 seconds
    Average File Access Time            49 seconds       73 seconds
    

Proven IBM LTO Ultrium 1 features enhanced in the IBM LTO Ultrium 2 Tape Drive include:

  • Servo and track layout technology — There are 512 data tracks in Ultrium 2 versus 384 data tracks in Ultrium 1.
  • Surface Control Guiding Mechanism — IBM's patented Surface Control Guiding Mechanism guides the tape along the tape path in the Ultrium Tape Autoloader 3581 Model L23. This method uses the surface of the tape, rather than the edges, to control tape motion. This results in less tape damage (especially to the edges of the tape) and less tape debris which comes from the damaged edges and can accumulate in the head area.
  • Magneto Resistive (MR) head design — Use of flat lap head technology in MR heads for Ultrium 2 minimize contact and wear on the tape as it moves over the read/write heads.
  • LTO Data Compression (LTO-DC) — The Ultrium 2 uses LTO-DC which is an implementation of a Lempel-Ziv class 1 (LZ-1) data compression algorithm. LTO-DC is an extension of Adaptive Lossless Data Compression (ALDC) and an improvement over previous lossless compression algorithms. As users of LTO-DC, you can expect to achieve better data compression.
  • LTO Cartridge Memory (LTO-CM) — Contained within the LTO Ultrium data cartridge is the LTO-CM, a passive, contactless silicon storage device that is physically a part of the cartridge. The LTO-CM is used to hold information about that specific cartridge, the media in the cartridge, and the data on the media. The storage capacity of the LTO-CM is 4,096 bytes. Communication between the drive and the LTO-CM is via a low-level RF field transmitted by the drive to the cartridge.
  • Statistical Analysis and Reporting System (SARS) — The Ultrium 2 Tape Drive uses SARS to assist in isolating failures between media and hardware. SARS uses the cartridge performance history saved in the CM module and the drive performance history kept in the drive flash EEPROM to determine the cause of failure. SARS can cause the drive to mark the media as degraded and to indicate that the hardware has degraded.

With support for IBM LTO Ultrium-format tape data cartridges, the Ultrium Tape Autoloader 3581 Model L23 provides an excellent migration path from digital linear tape (DLT or SDLT) ¼-inch, 4mm, or 8mm/AIT tape drives. It is a cost-effective solution for backup, save-and-restore, and archiving functions.

Product positioning

As you compare competitive tape solutions, consider:

  • Capacity and performance requirements
  • Data protection, reliability, and availability
  • Storage usage and application requirements
  • Affordability
  • Loyalty to legacy or existing tape formats

The Ultrium Tape Autoloader 3581 Model L23 and storage management applications can help address these requirements and constitute a functionally rich tape storage solution incorporating LTO Ultrium tape technology. You also gain flexibility of tape library management and unattended save/restore operations. The Ultrium Tape Autoloader 3581 Model L23 is an excellent solution if you use tape or require a larger capacity or higher performance tape backup with or without random access. It is an excellent choice for tape automation for pSeries, RS/6000, iSeries, AS/400, xSeries, and other popular open systems.

The Ultrium Tape Autoloader 3581 Model L23 offers one IBM TotalStorage LTO Ultrium 2 Tape Drive and seven cartridge slots with an autoloader capacity of 2.8 TB (with 2:1 compression) or 1.4 TB native.

The 3581 Model L23 can be the answer to growing storage requirements and shrinking backup windows and is part of a family of IBM TotalStorage LTO Ultrium tape products. It constitutes an excellent tape storage solution if you have existing digital linear tape experience or require high performance automated tape backup. In addition to reading and writing on IBM LTO Ultrium-format tape cartridges, the 3581 Model L23 provides a functional alternative to DLT/SDLT ¼-inch, 4mm, 8mm/AIT, or IBM Magstar® MP 3570 tape drives.

For capacity requirements less than 400 GB (compressed), the external IBM TotalStorage Ultrium Tape Drive 3580 should be considered.

For capacity requirements greater than 2.8 TB (compressed), the new IBM TotalStorage Ultrium Tape Library 3582 should be considered with its one or two IBM Ultrium 2 tape drives and 23 cartridge slots, with a capacity of 4.8 TB native to 9.6 TB (compressed) in an entry-level automation library.

For capacity requirements greater than 7.2 TB (compressed) and scalable drives and numbers of cartridges, the IBM TotalStorage Ultrium Scalable Tape Library 3583 and IBM TotalStorage Ultrascalable Tape Library 3584 should be considered. You can tailor the TotalStorage Ultrium Scalable Tape Library 3583 to address system capacity and performance needs of 7.2 TB, 14.4 TB, and 28.8 TB (with 2:1 compression), on 3583 Models L18, L36, and L72 respectively, using up to six IBM LTO Ultrium tape drives. The IBM TotalStorage Ultrascalable Tape Library 3584 can address system capacity and performance requirement from 28 TB to 1,376 TB (56 TB to 2,752 TB with 2:1 compression) using up to 192 IBM Ultrium tape drives in up to 16 3584 library frames.

For protection of mission-critical data and hardware, optimized for enterprise multi-mode and host attachment, high-cycle and start/stop intensive tape applications, consider the IBM TotalStorage Enterprise Tape Drive 3590 or the IBM TotalStorage Enterprise Automated Tape Library 3494.

Reference Information

Refer to the following:

  • The 3581 Models L23 and H23, in Hardware Announcement 103-173 , dated June 3, 2003
  • The three-year warranty 3581 Models H13 and L13, in Hardware Announcement 102-240 , dated September 3, 2002
  • The Ultrium Tape Autoloader 3581 Models H17 and L17, in Hardware Announcement 100-239 , dated August 23, 2000

Trademarks

 
TotalStorage, iSeries, pSeries, and SP are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
xSeries, AS/400, RS/6000, Netfinity, AIX, OS/400, and Magstar are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft is a trademark of Microsoft Corporation.
 
Windows and Windows NT are registered trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Other company, product, and service names may be trademarks or service marks of others.

Publications

The following publications are shipped with the product, as appropriate. Additional copies are available. To order, contact your IBM representative:

                                                       Order
Title                                                  number
 
IBM TotalStorage(TM) Ultrium Tape                      GA32-0461
 Autoloader 3581 Models L13, H13,
 L23 and H23 Setup, Operator and
 Service Guide
 
3581 Ultrium Tape Autoloader                           GX35-5070
 Models L13, H13, L23, and H23
 Quick Reference
 
IBM Ultrium Device Driver                              GA32-0430
 Installation and User's Guide
 
IBM Externally Attached Devices                        SA26-2004
 Safety Information

The publications listed above and the following publications are also available at the following Web site:

  • IBM TotalStorage Ultrium Tape Autoloader 3581 SCSI Reference (English)
  • IBM Ultrium Device Driver Programming Reference (English)

The Publication Notification System (PNS) is available by order number or product number. Customers currently subscribing to PNS will automatically receive notifications by e-mail. Customers who wish to subscribe can visit the PNS Web site location at:

The publications listed on the notification can be ordered by calling the Pubs Support Group in Raleigh at 800-879-2755, option 1.

The IBM Publications Center Portal:

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. Furthermore, a large number of publications are available online in various file formats, which can currently be downloaded free of charge.

Note that PNS subscribers most often order their publications via the Publication Center.

Technical information

Specified operating environment

Physical specifications

  • Width: 21.9 cm (8.62 in)
  • Depth: 58.1 cm (22.87 in)
  • Height: 19.0 cm (7.48 in) (5 EIA units if rack mounted)
  • Maximum Weight: 13.0 kg (28.7 lb)

To support installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.

Operating environment

  • Temperature: 10° to 38°C (50° to 100°F)
  • Relative Humidity: 20% to 80%
  • Wet Bulb: 26°C (78.8°F) maximum
  • Voltage: 100-240 V ac, 50-60 Hz auto-ranging
  • Electrical Power:
    • 1.3 amps at 100 V ac, 0.7 amps at 240 V ac
    • 0.168 kVA
  • Maximum Noise Level in Bels (operating/idle): 6.2/6.0
  • Heat Output: 131 watts (113 calories/hour)

Hardware requirements

Ultrium Tape Autoloader 3581 Model L23 (part number 18P9187)

The Ultrium Tape Autoloader 3581 Model L23 comes with raven black covers and has an Ultra160 SCSI Low Voltage Differential (LVD) interface. Similar to previous models, the Ultrium Tape Autoloader 3581 Model L23 can be attached to the xSeries®, iSeries™, pSeries™, AS/400®, RS/6000®, RS/6000 SP™ systems, Netfinity®, and non-IBM servers, workstations, and personal computers that support those interface specifications. A current list of supported open system configurations is available from the following Web site:

    http://www.ibm.com/storage/lto

    Select "LTO Support," then the "Interoperability Matrix and Software ISVs," and view the "Supported Servers and Operating Systems" for the product.

An appropriate power cord is included with each 3581 Model L23.

The following optional part numbers can be ordered with the 3581 Model L23:

  • 5U Rack Mount Kit (18P9209) — for optional mounting the 3581 Model L23 in a standard 19-inch EIA equipment rack
  • Bar Code Reader (18P9210) — to enable the 3581 Model L23 to read cartridge information contained in a bar code label on the IBM Ultrium data cartridges
  • Additional Ultrium 2 Data Cartridges (71P9207) — for an additional 20-pack of Ultrium 200 GB Data Cartridges

Cables: One 4.5 meter SCSI cable with a HD68 connector on one end (for connecting to the drive) and a VHDCI connector on the other end (for server adapter connection) is included with each 3581 Model L23.

Software requirements

The Ultrium Tape Autoloader 3581 Model L23 is supported on the following operating systems at the minimum levels indicated:

  • Microsoft™ Windows NT® V4.0 with Service Pack 6
  • Microsoft Windows® 2000 (build 2195, or greater)
  • Microsoft Windows 2003 (build 3790, or greater)
  • Linux distributions: Red Hat Enterprise Linux 2.1, United Linux 1.0*

    * United Linux support includes the following distributions:

    • SuSE Linux Enterprise Server 8 (SLES 8)
    • Turbolinux Enterprise Server 8 (TLES 8)
    • Connectiva Linux Enterprise Edition Powered by United Linux

For a current list of host software versions and release levels that support the 3581 Model L23, refer to the following Web site:

    http://www.ibm.com/storage/lto

    Select "LTO Support," then the "Interoperability Matrix and Software ISVs," and view the "Supported Servers and Operating Systems" for the product.

Tivoli® Storage Manager and other industry-leading compatible software offerings can provide storage and tape management software for the 3581 Model L23. Supporting software and applications must be obtained separately from IBM, IBM Business Partners, or independent software vendors (ISVs). A list of compatible software is available from your IBM representative or at:

    http://www.ibm.com/storage/lto

    Select "LTO Support," then the "Interoperability Matrix and Software ISVs," and view the "Supported Storage Management Software" for the product.

IBM continues to work together with the ISVs to support the Ultrium Tape Autoloader 3581 Model L23. Individual application vendors should be contacted for specific information and availability dates.

Compatibility: The IBM LTO Ultrium 2 Tape Drives can read and write original IBM LTO Ultrium Data Cartridges. The new LTO Ultrium 200 GB Data Cartridges can be used only on the new IBM LTO Ultrium 2 Tape Drives.

Limitations: Total LVD SCSI cable length is 12 m (39 ft) due to an internal multi-drop interconnection. Stub length at each device must not exceed 0.1 m (0.33 ft).

Installing more than one 3581 Model L23 drive on a SCSI bus may impact tape drive or system performance. Intermixing of other SCSI devices on the same SCSI bus as the 3581 Model L23 may impact performance of those devices.

Planning information

Customer responsibilities: Physical planning is a customer responsibility. Detailed planning information is in the IBM TotalStorage Ultrium Tape Autoloader 3581 Models L13/H13, L23/H23 Setup, Operator and Service Guide (GA32-0461). The Ultrium Tape Autoloader 3581 Model L23 is designated as a customer setup unit (CSU). It is the customer's responsibility to install the unit. Customers are responsible for obtaining the appropriate SCSI adapters, cables, and interposers (if required) for system attachment. Customers are also responsible for ordering media. For optimum performance, the customer must obtain the latest level of firmware prior to installing the unit. Customers can download the latest level of firmware from the LTO Web site:

Cable orders: A SCSI cable is required to attach the 3581 Model L23 to the server SCSI adapter. At least one SCSI cable should be specified on the initial plant order. A SCSI terminator is included with each IBM Ultrium Tape Drive. Customers are responsible for selecting and ordering the correct cables to match the IBM LTO Ultrium SCSI interface and the server SCSI interface.

Refer to the Specify or Special Features section of the 3581 Model L23 Sales Manual for a detailed description of the cables available.

Installability: Installation time for the Ultrium Tape Autoloader 3581 Model L23 is approximately 1.5 hours. When rack mounted, the installation time is approximately 3.5 to 4 hours. Refer to the IBM TotalStorage Ultrium Tape Autoloader Models L13, H13, L23 and H23 Setup, Operator, and Service Guide (GA32-0461).

Packaging

                                                          Number
                                                          of
Product          Items included                           boxes
 
3581             Ultrium 2 Tape Autoloader                1
                  (18P9187)
                 Power cord
                 SCSI terminator with each drive
                  ordered
                 SCSI cable
                  (as ordered separately)
                 SCSI wrap tool
                 IBM TotalStorage LTO Ultrium
                  200 GB Data Cartridge
                 IBM TotalStorage LTO Ultrium
                  Cleaning Cartridge (universal)
                 Setup, Operator and Service
                  Guide
                 Quick Reference Card
                 Warranty Information
                 5U Rack Mount Kit Option
                 Bar Code Reader Option
                 Open Systems device drivers
                 Device Driver Installation
                  and User's Guide

Supplies

For end users: The part numbers for additional supplies are:

IBM
part
number          Supply item
 
71P9207         IBM TotalStorage LTO Ultrium 200 GB
                 Data Cartridge 20-Pack
08L9870         IBM TotalStorage LTO Ultrium 200 GB
 
                 Data Cartridge 1-Cartridge
35L2086         IBM TotalStorage LTO Cleaning Cartridge
                 1-Cleaning Cartridge

For information about IBM branded media, such as additional IBM LTO Ultrium data or cleaning cartridges, call 888-IBM-MEDIA (426-6334) in the U.S. or Canada or refer to the following Web site:

Security, auditability, and control

This product uses the security and auditability features of the host hardware, software, and application software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.

Terms and conditions

This product is available for purchase under the terms of the IBM Customer Agreement.

IBM hardware products are manufactured from new parts, or new and used parts. In some cases, the hardware product may have been previously installed.

Regardless, IBM warranty terms apply.

IBM Global Financing: Yes

To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or call IBM. In the United States, call 800-772-2227. In Canada, call 800-565-3344.

Warranty period: Three years. IBM Ultrium media warranted separately.

Warranty service: If required, IBM provides repair or exchange service depending on the type of warranty service specified for your machine below. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM's problem determination and resolution procedures. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country and location specific information.

IBM Customer Replaceable Unit (CRU) service

CRU: If your problem can be resolved with a CRU, IBM will ship the machine to you for replacement by you. If IBM instructs you to return the replaced CRU, you are responsible for returning it to IBM in accordance with IBM's instructions. If you do not return the defective CRU, if IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM may charge you for the replacement.

Licensing: Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.

Maintenance services

Warranty service upgrade: During the warranty period, warranty service upgrade provides an enhanced level of service for an additional charge. This enhanced level of service includes a higher level of on-site service labor during the original warranty period.

The following warranty service upgrade options are available.

  • IBM On-site Exchange (IOE), 9 hours a day, Monday through Friday excluding holidays, next business day response
  • IOE, 24 hours a day, 7 days a week, same day response

Maintenance service

  • IOE, 9 hours a day, Monday through Friday excluding holidays, next business day response
  • IOE, 24 hours a day, 7 days a week, same day response

Alternative service (warranty service upgrades): During the warranty period, warranty service upgrade provides an enhanced level of service for an additional charge. This enhanced level of service includes a higher level of on-site service labor during the original warranty period.

The following warranty service upgrade option is available:

  • IOE, 9 hours a day, Monday through Friday excluding holidays, next business day response
  • IOE, 24 hours a day, 7 days a week, same day response

Maintenance service

  • IOE, 9 hours a day, Monday through Friday excluding holidays, next business day response
  • IOE, 24 hours a day, 7 days a week, same day response

Mid-Range System Option: No

Corporate Service Option: No

Extended Maintenance Option: No

Central Facility Maintenance Service Option: No

IBM hourly service rate classification: One

Field-installable features: Yes

Model conversions: No

Machine installation: Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated charges: No. This product does not contain Licensed Internal Code or Licensed Machine Code.

Educational allowance: A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.

Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

Product charges

                                                            IBM
                                Machine           Part      list
Description                     type      Model   number    price(1)
 
Ultrium 2 LVD Tape Autoloader   3581      H23     18P9187   $8,870
 3581 with US/CAN standard
 110V power cord 6952301
Ultrium 2 LVD Tape Autoloader                     18P9518    8,870
 3581 with US/CAN 250V power
 cord 1838574
Ultrium 2 LVD Tape Autoloader                     18P9520    8,870
 3581 with Uruguay power cord
 38L8880
Ultrium 2 LVD Tape Autoloader                     18P9208    8,870
 3581 with Italy power cord
 14F0069
3581 5U Rack Mount Kit                            18P9209      399
3581 Bar Code Reader                              18P9210      635
1
IBM list price does not include tax or shipping and is subject to change without notice. Reseller prices may vary.

Maintenance service charges

ServiceElect and ServiceSuite charges (IOR)

SE&SS warranty service upgrades

                        W95                        W24
Machine                 On-Site Exch.              On-Site Exch.
type/model              IOE, 9 x 5                 IOE, 24 x 7
 
3581-L23                $1,725                     $2,300

ServicePac® for warranty and maintenance

                                                  ServicePac
Machine                                           part         List
type-model   Description                          number       price
 
3581-L23     3-year IOE 9 x 5                     96P2897      $1,725
             Next Business Day average response
 
3581-L23     3-year IOE 24 X 7                    96P2898       2,300
             4-hour average response
 
3581-L23     5-year IOE 24 X 7                    96P2899       4,875
             4-hour average response
 
3581-L23     1-year MA IOE 9 x 5                  96P2900       1,500
             Next Business Day average response
 
3581-L23     2-year MA IOE 9 x 5                  96P2901       2,850
             Next Business Day average response
 
3581-L23     1-year MA IOE 24 X 7                 96P2902       2,100
             4-hour average response
 
3581-L23     2-year MA IOE 24 X 7                 96P2903       3,990
             4-hour average response

For ServiceElect (ESA) Maintenance Service Charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

Global Financing: IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Our offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the Web at:

Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      The Americas Call Centers
            Dept. YE001
            P.O. Box 2690
            Atlanta, GA  30301-2690
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
TotalStorage, EIA, iSeries, pSeries, and SP are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
xSeries, AS/400, RS/6000, Netfinity, Tivoli, and ServicePac are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft is a trademark of Microsoft Corporation.
 
Windows NT and Windows are registered trademarks of Microsoft Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.

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