New IBM SurePOS 300 Series Model 350 features advanced Intel Celeron T3100 processor and solid-state drive options
IBM Asia Pacific Hardware Announcement AG12-0007January 17, 2012
ENUSAG12-0007.PDF| Table of contents | ||||||||||||||||||
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| At a glance |
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The IBM® SurePOS™ 300 Model 350 offers:
Advanced technology and enhanced options
- Next-generation technology of the Intel™ Celeron™ T3100 mobile processor enables better high-demand customer service solutions
- Solid-state drive options (one or two) offer opportunity to increase reliability and improve performance
- NVRAM option enables 4690 OS V6.31 Enhanced terminal support
Lower total cost
- Energy-efficient deep-sleep lanes are ready to use in seconds
- Mobile, earth-friendly technology and an 80 PLUS Gold efficient power supply promote greener business
- Recyclable packaging helps reduce waste
Right size
- Small footprint provides flexible choices for placement to compliment the store image and customer experience
- Smallest IBM POS saves valuable selling space while providing remarkable versatility
1 Support by mid year on first PTR.
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| Overview |
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The IBM SurePOS 300 Series Model 350 is for retailers who need small, versatile point-of-sale systems with advanced technology to drive high-demand store solutions, with the lowest possible risk and cost. Built with unique features such as the Intel Celeron T3100 mobile processor and solid-state drive options, the new SurePOS 300 packs 60% more performance power without additional energy consumption.
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| Key prerequisites |
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One of the following operating systems is required to run the SurePOS 300:
- Microsoft™ Windows™ Embedded POSReady 2009
- Microsoft Windows Embedded POSReady 7
- Microsoft Windows 7 Professional
- Microsoft Windows 7 Ultimate
- PC DOS 2000 2
- IBM 4690 OS V6.3 Enhanced3
- SUSE Linux™ Enterprise Point of Service 11 with service pack4
- SUSE Linux Enterprise Server 11 with service pack 24
- SUSE Linux Enterprise Desktop 11 with service pack 24
Driver support will be available from the support website. The following level of drivers will support the SurePOS 300:
- UPOS 1.13.3, or higher
2 Native drivers only. POSSDOS drivers not supported.
3 Support for Model 35x will be supported as a terminal on V6.3 Enhanced.
4 When SUSE Linux SP2 is available.
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| Planned availability date |
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May 10, 2012
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| Product number |
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Mach
Description Type Model
IBM SurePOS 300, 4810 350
1 GB Memory,
No HDD,
RS232 SurePorts,
Intel Celeron T3100,
IOR Warranty
IBM SurePOS 300, 4810 E50
2 GB Memory,
500 GB HDD
Preloaded with Windows Embedded OS,
RS232 SurePorts,
Intel Celeron T3100,
IOR Warranty
The following features are orderable on machine type 4810, Model 350.
Description Feature Memory 2G System Memory (1x 2G DDR3 DIMM) 7901 4G System Memory (1-4 upgrade, 1x 4G DDR3 DIMM) 7902 2G Additional Memory (1x 2G DDR3 DIMM) 7903 64GB SSD System Installed (35x only) 7975 500GB HDD Installed (35x only) 7976 Dual 64G SSD System (35x only) 7977 Additional 500GB HDD MES only 7979 Additional 64GB SSD MES 7978 NVRAM w/4690 OS Support (35x) 7377
The following features are orderable on machine type 4810, Model E50.
Description Feature POS Ready 2009 4020 POS Ready 2009 media - language pks 4021 POS Ready 2009 media - IBM Image Recovery Media (hdd/ssd) 4022 POS Ready 7 4040 POS Ready 7 Language Pack 4041 POS Ready 7 Additional Components 4042 POS Ready 7 Media - IBM Image Recovery Media (hdd/ssd) 4043 Memory 4G System Memory (2-4 upgrade, 1x 4G DDR3 DIMM) 7904 2G Additional Memory (1x 2G DDR3 DIMM) 7903 Additional 64GB SSD MES 7978 64GB SSD upgrade from HDD (E5x only) 7980 Dual 64GB SSD upgrade from HDD (E5x only) 7981
The following power supply specify codes are orderable on machine type 4810, Models 350 and E50.
Description Feature Low Voltage 2900
High Voltage 2901
The following features are orderable on machine type 4810, Models 350 and E50.
Description Feature Optional Features Ethernet Cable Cat #6 8998 RS232 cable to attach existing 15-pin 7498 to 9-pin port SurePorts USB SurePorts 1975 USB SurePorts 1976 RS232 SurePorts 1977
Value Cash Drawer with cable (black) 4588 (except Japan and Korea)
Displays Distributed VFD 2X20 Display (RS232) 5910 All Points Addressable Character 5903 Graphics Display (RS232) Distributed Display Cable (9-pin RS232) 5942 USB All Points APA Display 5946 USB 40 Char LCD- iron 5951 USB 40 Char VFD (1-sided)- iron 5961 Long LCD USB Cable- powered USB 5560 Long VFD USB Cable 5570 Cash Drawers Compact Cash Drawer with Vertical Till (iron) 4408 Compact Cash Drawer with Horizontal Till (iron) 4409 Full Size Cash Drawer 4881 Fliptop Cash Drawer (iron gray) 4484 Locking Till Cover for Compact Cash Drawer 4765 Vertical Till Insert for Compact Cash Drawer 4775 Horizontal Till Insert for Compact Cash Draw 4770 Adjustable Till Insert for Full Size Cash Draw 4870 Fixed Till Insert for Full Size Cash Drawer 4865 Locking Till Cover for Full Size Cash Drawer 4875 Fliptop Till & Locking Cover 4485 4610 Printer RJ11 to SDL Cash Dr Cable 3.8M 3387 Distributed Cash Drawer Cable -- Attached to System 4575 Cash drawer to RJ11 converter 9219 Cash Drawer Under counter Mounting Brackets 4570 Cash Drawer Plug - Non-operational Iron 9200 Keylock 9202 Keylock 9203 Keylock 9204 Keylock 9205 Keylock 9206 Random Keylock 9218 Cash Drawer Hardware Kit 9521 Premium Locks Cash Drawer Premium Lock 1 4380 Cash Drawer Premium Lock 2 4375 Cash Drawer Premium Lock 3 4370 Cash Drawer Premium Lock 4 4365 Cash Drawer Premium Lock 5 4360
Installation Guide Chinese (Hard copy) (China only) 2973
Keyboards Pre Configured Keyboards
Modular Compact ANPOS Keyboard - US English 2250
Modular 67 Key Keyboard -iron gray 2270 Modular 67 Key Keyboard w/LCD -iron gray 2240 Integration of Keyboard Features 1111 Modular ANPOS Keyboards
Modular ANPOS Kybd (US Eng)- iron gray 2280
Keyboard Features 3-Track MSR Module Iron Gray 2260 Two Position Keylock Module Iron Gray 2264 Touch Pad/Pointing Stick Module Iron Gray 2266 Fingerprint Reader Module Iron Gray 2268
JUCC MSR Module Iron Gray 2262
Fillers Filler MSR Iron Gray 1370 Filler Authentication Module Iron Gray 1374 Filler Glide Pad/Pointer Iron Gray 1376 Cables USB cable 1.4M 1320 USB cable 3.8M 1321 PS2 cable 1.4M 1322 PS2 cable 3.8M 1323 Powered USB cable 1.4M 1324 Powered USB cable 3.8M 1325 Key Kits Modular 67 Key Kybd Lens Kit 1420 Modular ANPOS Lens Kit 1421 Modular CANPOS Lens Kit 1422 Key Caps Keyboard Key Caps - 1x1 SS (25 units) 1426 Keyboard Key Caps - 1x2 (25 units) 1427 Keyboard Key Caps - 1x1 Tall (25 units) 1428 Keyboard Key Caps - 1x2 Tall (25 units) 1429 67 Key Keyboard Single Caps - 1x1 (25 units) 1430 67 Key Keyboard Double Caps - 1x2 (25 units) 1431 67 Key Keyboard Single Caps - 1x1 Tall (25 units) 1432 67 Key Keyboard Double Caps - 1x2 WT Tall (25 units) 1433 Legends Sheets Modular ANPOS Kybd Legend - Blank 1423 Modular CANPOS Kybd Legend - Blank 1424 Modular 67 Key Keybd Legend - Blank 1425
Warranty for Legacy I/O Features Service during warranty period for 8903 Legacy 2x20 displays Service during warranty period for 8904 Legacy cash drawers Service during warranty period for 8905 Legacy keyboards
Power Cord Specify Codes (Other than country default) Power Cord, 4.3 M (Hong Kong) 9898 Power Cord, 4.3 M (Japan) 9890 Power Cord, 4.3 M (Indonesia, Vietnam) 9870 Power Cord, 4.3 M (Australia/NZ) 9830
The following features are orderable on machine type 4611-481.
Description Feature 2G Additional Memory (1-2G DDR3 DIMM)(35x, E5x) 7903 USB SurePorts (Pick Pack) (35x, E5x) 1976 RS232 SurePorts (Pick Pack) (35x, E5x) 1977 Additional 64GB SSD MES (35x) 7978 Additional 500GB HDD MES (35x,E5x) 7979
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| Education support |
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Multimedia education is available for IBM Business Partners and IBM clients who sell, support, or service this product.
Sales Education (IBM Business Partners):
Course Course
title Language number
Selling the IBM SurePOS 300 English RE4810S3
Model 350
Technical Education (IBM Business Partners):
Course Course
title Language number
Supporting the IBM SurePOS 300 English RE4810T3
Series Models 350 and E50
IBM SurePOS 300 Models 350 and English SE481003
E50 Hardware Service Training
Technical education (IBM clients):
Course Course
title Language number
Introducing the IBM SurePOS 300 English RE4810C3
Series Models 350 and E50
BM SurePOS 300 Series Models 350 and English SE481003
E50 Hardware Service Training
To enroll in these and other IBM Retail Store Solutions Education courses, visit the following websites:
IBM Business Partners
IBM clients
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| Publications |
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No publications are shipped with this announced product.
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| Services |
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Global Technology Services
IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.
These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an on-demand business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.
For details on available services, contact your IBM representative or visit
For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit
For details on education offerings related to specific products, visit
Select your country, and then select the product as the category.
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| Technical information |
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EMC conformance
- Taiwan BSMI CNS13438 (Taiwan EMC Standard)
- ACA C-Tick (Australia and New Zealand)
- EMI Class A (Australia and New Zealand)
Specified operating environment
Physical specifications
- Width: 245 mm (9.6 in)
- Depth: 277 mm (10.9 in)
- Height: 90 mm (3.5 in)
- Weight: 4.0 kg (8.8 lb)
To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.
Operating environment
- Temperature: 0°C to 40°C (32°F to 104°F)
- Relative humidity: 8% to 80%
- Wet bulb (caloric value): 27 degrees kcal/hour
Software requirements
One of the following operating systems is required to run the SurePOS 300:
- Microsoft Windows Embedded POSReady 2009
- Microsoft Windows Embedded POSReady 7
- Microsoft Windows 7 Professional
- Microsoft Windows 7 Ultimate
- PC DOS 20002
- IBM 4690 OS V6.3 Enhanced3
- SUSE Linux Enterprise Point of Service 11 with service pack4
- SUSE Linux Enterprise Server 11 with service pack 24
- SUSE Linux Enterprise Desktop 11 with service pack 24
Driver support will be available from the support website. The following level of drivers will support the SurePOS 300:
- UPOS 1.13.3, or higher
2 Native drivers only. POSSDOS drivers not supported.
3 Support for Model 35x will be supported as a terminal on V6.3 Enhanced.
4 When SUSE Linux SP2 is available.
Planning information
Customer responsibilities
The customer is responsible for unpacking and setting up this feature in accordance with the customer setup instructions provided.
Security, auditability, and control
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
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| Terms and conditions |
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Volume orders: Contact your IBM representative.
Warranty period
One Year
Warranty service
IOR Warranty Service - Models 350 and E50
IBM IOR On-site Service - 24 hours per day, 7 days a week, same day response.
IBM will repair the failing machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.
Usage plan machine
No
IBM hourly service rate classification
One
When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.
Field-installable features
Yes
Model conversions
No
Machine installation
Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.
Graduated program license charges apply
No
Licensed Internal Code and Licensed Machine Code
This product does not contain Licensed Internal Code or Licensed Machine Code.
Educational allowance
A 15% educational allowance is available to qualifying institutions in accordance with the Attachment for Educational Allowance. The educational allowance may not be added to any other discount or allowance.
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| Prices |
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For all local charges, contact your IBM representative.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle.
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| AP distribution |
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Country/Region Announce
AP IOT
ASEAN* Yes
India/South Asia** Yes
Australia Yes
People's Republic of China Yes
Hong Kong S.A.R of the PRC Yes
Macao S.A.R of the PRC Yes
Taiwan Yes
Korea Yes
New Zealand Yes
Japan IOT
Japan Yes
* Brunei Darussalam, Indonesia, Cambodia, Lao People's Democratic
Republic, Malaysia, Philippines, Singapore, Thailand, and Vietnam
** Bangladesh, Bhutan, India, Sri Lanka, Maldives, Nepal, and
Afghanistan
Trademarks
SurePOS is a trademark of IBM Corporation in the United States, other countries, or both.
IBM is a registered trademark of IBM Corporation in the United States, other countries, or both.
Intel and Celeron are trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at
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