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AP DISTRIBUTION: TO ALL ASIA PACIFIC COUNTRIES FOR RELEASE.


Table of Contents

AP DISTRIBUTION: TO ALL ASIA PACIFIC COUNTRIES FOR RELEASE.
AP-RELEASE DATE: OCTOBER 04, 2005
CUSTOMER SECTION
REVISED COPY
TITLE:
Overview
Key prerequisites
At a glance
Planned availability date
Product number
Description
Product positioning
Supplemental information
Education support
Publications
Services

  • IBM Integrated Technology Services
  • Technical information
  • EMC conformance
  • Specified operating environment
  • Planning information
  • Security, auditability, and control
  • Terms and conditions
  • Feature section
  • General terms and conditions

  • AP DISTRIBUTION: TO ALL ASIA PACIFIC COUNTRIES FOR RELEASE.

    CTRY/Region ANNOUNCED ----------- --------- ASEAN * - Yes AUSTRALIA - Yes HONG KONG - Yes PRC - Yes TAIWAN - Yes KOREA - Yes JAPAN - Yes NEW ZEALAND - Yes * Bangladesh, Brunei, Myanmar, Sri Lanka, India, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam


    AP-RELEASE DATE: OCTOBER 04, 2005


    CUSTOMER SECTION

    LETTER NUMBER AG05-0444 PRODUCT ANNOUNCEMENT OCTOBER 04, 2005


    REVISED COPY

    NOVEMBER 28, 2005 (1) PRC -- YES NOVEMBER 30, 2005 (2) TAIWAN YES

    TITLE:


    IBM SurePOS 500 Express meets the performance and speed requirements of specialty, food service, and hospitality retailers
    
    

    Overview

    The new model 514 was designed to bring the advantages and sleek design of the very successful SurePOS 500 family (543 and 563). The new model 514 has the same style and format but has been engineered for economy. Taking advantage of new technology cost savings and designing the entire system with customer costs in mind IBM has established a new benchmark for small and medium customers while incorporating those compelling features that have made the SurePOS 500 family of products a top selling Point of Sale System in food service and hospitality world wide for the past five years. The entire system design also has taken into account requirements for ease of service to allow for customers or technicians to easily upgrade or swap components. o A 1.2 Ghz VIA processor o 256 MB of memory standard, upgradeable to 512 MB, or 1 GB. o 8 to 64 MB UMA video memory o A 40 GB SATA HDD, 7200 RPM hard disk drive (HDD) or greater, standard options are available for solid state memory if required. o 12.1 inch Resistive Touch, Active LCD model o The new Model 514 has a new enhanced wireless integration kit that provides optimum coverage and flexibility to meet country specific wireless requirements by utilizing USB technology (USB Dongle not included) o Enhanced systems management o Port enhancements, including powered 24V USB ports, standard o A wide range of optional features including receipt printers, displays, MSRs and trays to keep the counter neat.

    Key prerequisites

    Windows 2000, WePOS, Windows XP Pro, IRES V 2.0 (when available), or DOS 2000 Note: IBM will supply support for IRES V 2.0 when the product is generally available.

    At a glance

    With the new SurePOS system units and integrated touch screens, you can easily create the right solution for your business. The new SurePOS model offers: o A 1.2 Ghz VIA processor o 256 MB of memory standard, upgradeable to 512 MB, or 1 GB. o 8 to 64 MB UMA video memory o A 40 GB SATA HDD, 7200 RPM hard disk drive (HDD) or greater, standard options are available for solid state memory if required. o 12.1 inch Resistive Touch, Active LCD model o The new Model 514 has a new enhanced wireless integration kit that provides optimum coverage and flexibility to meet country specific wireless requirements by utilizing USB technology (USB Dongle not included) o Enhanced systems management o Port enhancements, including powered 24V USB ports, standard o A wide range of optional features including receipt printers, displays, MSRs and trays to keep the counter neat.

    Planned availability date

    November 18, 2005

    Product number

    To order, please specify: Machine Feature Description type Model number ----------------------------- ------- -------- ------- SurePOS 514 4951 514 w/12.1" Dual Bulb Active, Resistive Touch, 40GB HDD, 1.2 GHz VIA processor, 256 MB memory, SureMark 4610-TF7 (GCG-Hong Kong), SureMark 4610-TF6 (ANZ, ASEAN-SGP, Malaysia), No printer specified (GCG-Taiwan-N.A.), SureMark 4610-TF6 (ASEAN-Thailand, Indonesia), SureMark 4610-TF7 (Japan), No printer specified (ASEAN-India), SureMark 4610-TF7 (Korea), .*4679 Model GCN-iron, .*cutter, no rewinder .*(GCG-China), 3 track MSR, Full size cash Drawer with lock Note: The following specify codes and features are orderable on machine type/model 4951-514: Specify Codes ------------- Power Supply ------------ Low Voltage Power Supply 2900 High Voltage Power Supply 2901 Power Cord Specify Codes (Other than Country Default) ----------------------------------------------------- Power Cord, 4.3 M 9898 (UK, Hong Kong) Power Cord, 4.3 M 9890 (Japan) Power Cord, 4.3 M 9870 (Non-locking) Power Cord, 4.3 M 9830 (Argentina, Australia/NZ) Optional features ----------------- 4610 Power cable 0.7m, 27.5" 3913 4610 Power cable 2.0m, 78.7" 3912 3-track Magnetic Stripe Reader 3905 (Not Japan nor Korea) External 1.44 MB USB Diskette Drive 7804 External USB CD-ROM 7699 256 MB Additional DDR2 Memory (1 DIMM), 7790 PC2100 512 MB Additional DDR2 Memory (1 DIMM), 7792 PC2100 Integrated Customer Display 5901 Distributed Customer Display 5902 All Points Addressable Customer 5903 Graphics Display Long Display Cable 5930 Short Display Cable 5940 Wireless Dongle Cover Kit 5947 Dual Sided Single Track MSR (Japan/Korea) 3906 Random Key Lock 9218 Cash Drawers, Tills, and Locks ------------------------------ Compact Cash Drawer, Iron Gray 4781 Full Size Cash Drawer, Iron Gray 4881 Integrated Cash Drawer Cable 4580 Distributed Cash Drawer Cable 4575 Cash Drawer Undercounter Mounting 4570 Brackets OEM Cash Drawer Special 4585 Attachment Cable (Not Japan) Locking Till Cover for Compact Cash Drawer 4765 Locking Till Cover for Regular Cash Drawer 4875 Vertical Till Insert for Compact Cash Drawer 4775 Horizontal Till Insert for Compact Cash 4770 Drawer Adjustable Till Insert for Full Size Cash 4870 Drawer Fixed Till Insert for Full Size Cash Drawer 4865 (Not announced in Japan) CounterTop Integration Tray 7111 Cash Drawer Integration Tray 7112 Retail CounterTop & Full-Size Cash Drawer 7122 Integration Tray Mounting Foot for IBM cash drawers 7124 Filler Panel for CANPOS Keyboard on Full Size 7126 Cash Drawer Retail Integration Tray Cash Drawer Plug- Non-operational Lock 9200 Cash Drawer Lock 9202 Cash Drawer Lock 9203 Cash Drawer Lock 9204 Cash Drawer Lock 9205 Cash Drawer Lock 9206 Cash Drawer Lock 9207 Cash Drawer Lock 9208 Cash Drawer Lock 9209 Cash Drawer Lock 9210 Cash Drawer Lock 9211 Cash Drawer Hardware Kit 9521 Cash Drawer Premium Locks ------------------------- Cash Drawer Premium Lock1 4380 Cash Drawer Premium Lock2 4375 Cash Drawer Premium Lock3 4370 Cash Drawer Premium Lock4 4365 Cash Drawer Premium Lock5 4360 Cash Drawer Premium Lock6 4355 Cash Drawer Premium Lock7 4350 Cash Drawer Premium Lock8 4345 Cash Drawer Premium Lock9 4340 Cash Drawer Premium Lock10 4335 Note: This product is not to be announced in Japan. Compact ANPOS Keyboard - US English 3057 Split tail ended cables for CANPOS 3064 Keyboard, double ended, 0.7M Split tail ended cables for CANPOS 3065 Keyboard, double ended, 3.8M Compact ANPOS Keyboard Keycap 1x2 Kit 3140 (qty 10 of 1x2 keycaps) Compact ANPOS Keyboard Keycap 1x1 Kit 3141 (qty 10 of 1x1 keycaps) Accessories ----------- Description Part Number ----------------------------------- ----------- Coin-Roll Opener 10H3355 ANPOS Keyboard Labels, Blank 60G1389 ANPOS Keyboard Labels, US English 60G1381

    Description

    Following are the unique configurations for the SurePOS 500 Express Model 514 for all the countries with each geography:

    4951-514

    o Hong Kong - High voltage power supply - Installation/Operations guide (China) - 3-track MSR - Distr cash drawer cable-sys - Adjustable till insert for full-size CD - Full-size cash drawer - iron - Integrated Character Display - 256 MB total system memory - Cash drawer lock - CD hardware kit (gold key) - MFI will assign power cord per country SureMark 4610-TF7 - 4610 0.7m Power Cable - .7m cable RS232 - Interface adapter RS 485+232 - User's guide for 4610 online

    4951-514

    o ANZ, ASEAN-SGP, Malaysia - High voltage power supply - User's guide - 3-track MSR - Distr cash drawer cable-sys - Adjustable till insert for full-size CD - Full-size cash drawer - iron - Integrated Character Display - 256 MB total system memory - Cash drawer lock - CD hardware kit (gold key) - MFI will assign power cord per country SureMark 4610-TF6 - 4610 0.7m Power Cable - .7m cable RS232 - Interface adapter RS 485+232 - User's guide for 4610 online

    4951-514

    o GCG- Taiwan- N.A. - High voltage power supply - User's guide - 3-track MSR - Distr cash drawer cable-sys - Adjustable till insert for full-size CD - Full-size cash drawer - iron - Integrated Character Display - 256 MB total system memory - Cash drawer lock - CD hardware kit (gold key) - MFI will assign power cord per country No printer specified

    4951-514

    o Asean - Thailand, Indonesia - High voltage power supply - User's guide - 3-track MSR - Distr cash drawer cable-sys - Horizontal till insert for compact CD - Compact cash drawer - iron - Integrated Character Display - 256 MB total system memory - Cash drawer lock - CD hardware kit (gold key) - MFI will assign power cord per country SureMark 4610-TF6 - 4610 0.7m Power Cable - Interface adapter RS 485+232 - .7m cable RS232 - 4610 user's guide online

    4951-514

    o Japan - Low voltage power supply - JUCC MSR - Distributed cash drawer cable - Full-size cash drawer - iron - Integrated Character Display - 256 MB total system memory - Cash drawer lock - CD hardware kit (gold key) - DBCS cash drawer till box - MFI will assign power cord per country SureMark 4610-TF7 - 4610 0.7m Power Cable - Interface adapter - RS485 and RS232 - .7m RS232 cable

    4951-514

    o India - High voltage power supply - User's guide - 3-track MSR - Integrated Character Display - 256 MB total system memory - MFI will assign power cord per country No printer specified

    4951-514

    o Korea - Short RS232 9-pin cable - High voltage power supply - User's guide - 3-track MSR - Distr cash drawer cable-sys - Adjustable till insert for full-size CD - Full-size cash drawer - iron - Integrated Character Display - 256 MB total system memory - Cash drawer lock - CD hardware kit (gold key) - No installation/operations guide - MFI will assign power cord per country SureMark 4610-TF7 - 4610 0.7 m Power Cable - Interface adapter RS 485+232 - 4610 User's Guide online - .7m RS232 cable

    4951-514

    o GCG - China - High voltage power supply - User's guide - 256 MB total system memory - MFI will assign power cord per country 4679 Model GCN - iron, cutter, no rewinder - Online user's guide - 1.8 m RS232 cable


    Product positioning

    The SurePOS 500 Express offers a transition to an innovative, open platform. The 500 Express is intended for specialty retailers, food service, and hospitality retailers.

    Supplemental information


    Education support

    Multimedia education is available for customers who support or service the products. The free sales and support courses are available for download from the Global Retail Store Education Web site at Course Course title number _____________________ _________ IBM 4951 Point-of-Sale RE4951X system For more information or to enroll in this course go to the IBM Global Retail Store Education Web site at: www.ibm.com/education/retail Click Courses, then RE4951X. After you enroll in the course, you will be sent the course document via e-mail. Questions? Contact grse@us.ibm.com

    Publications

    The following publication is shipped with the product. Additional copies are available immediately. Part Title number ----------------------------- ----------- Safety Message Guide 08L1858 The following publications are available in softcopy only. Refer to the following Web site to download the desired publication and language http://www2.clearlake.ibm.com/store/support/html/pubs.html IBM SurePOS 500 Express Planning, Installation and Service Guide Order Title number Language ----------------------------- ------------ -------- GA27-4330-00 English GA88-8350-00 Japanese GA30-2200-00 Korean IBM SurePOS 500 Express Hardware Service Guide SY27-0417-00 English SY88-8016-00 Japanese SA30-2201-00 Korean

    Services

    IBM Integrated Technology Services

    IBM services include business consulting, outsourcing, hosting services, applications, and other technology management. These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs. For details on available services, contact your IBM representative or visit http://www.ibm.com/services/ For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit http://www.ibm.com/services/continuity For details on education offerings related to specific products, visit http://www.ibm.com/services/learning/index.html Select your country, and then select the product as the category.

    Technical information

    EMC conformance

    Taiwan BSMI CNS13438 (Taiwan EMC Standard) ACA C-Tick (Australia and New Zealand)

    Specified operating environment

    Physical specifications

    Free-standing Configuration for 12 inch w/o MSR Maximum width measurement: 321 mm (12.6 inch) Maximum depth measurement: 325 mm (12.8 inch) Maximum height measurement: 384 mm (15 inch) Free-standing Configuration for 15 inch w/o MSR

    Operating environment

    Temperature (with HDD): 5 to 40 degrees C (40 to 104 degrees F) Temperature (no HDD): 0 to 40 degrees C (32 to 104 degrees F) Relative humidity: 8 to 80% Wet bulb (caloric value): 27 degrees C Heat dissipation: 115 watts, 392 BTU/Hr Electrical power: 0.14 kVA Capacity of exhaust: cubic meter/min Noise level: 5.1 Bels Leakage and starting current: 0.0035/50 Ampere

    Software requirements

    Hardware Driver and Operating System Requirements The following driver and diagnostic programs for the SurePOS 500 Series are available on the IBM Retail Store Solutions Web site at: www.ibm.com/solutions/retail/store/support At this site, select SUPPORT, then under Software, select Download Soft ware Maintenance, and select SUREPOS 500 Series. Microsoft Windows 2000 Professional Edition, Service Pack 2: o Direct access, without drivers, via RS-232 device attachments For Microsoft Windows XP Professional o UPOS V1.9 or Higher, when available o Direct access, without drivers, via RS-232 device attachments For additional driver information please refer to the driver support Web site: www.ibm.com/solutions/retail/store/support OPERATING SYSTEM The operating system must be ordered separately. o PC DOS 2000 (no USB support) o Microsoft Windows 2000 Professional Edition o Microsoft Windows XP

    Planning information

    Customer responsibilities

    The customer is responsible for unpacking and setting up the components in accordance with the customer setup instructions provided. As a customer setup machine, its installation is similar to that of an IBM PC. A screwdriver will be required to install or remove feature cards as well as to remove the field replaceable units (FRUs). You are responsible for placing legends in the key tops and for keyboard customization as applicable. You are responsible for ordering at least one 4951 ship group per store. You are responsible for keeping the system BIOS current by downloading the latest level from the following Web site http://www.ibm.com/solutions/retail/store

    Cable orders

    A power cord is automatically shipped with the 4951. Plug type is determined by country code except for those countries that utilize both high and low voltage. The power cord for those countries is determined by the country code and voltage specified for the base machine. All input/output (I/O) device attachment cables are optional and are shipped per the customer order.

    Installability

    This is a customer setup (CSU) product. For planning purposes, installation time will range from less than half an hour to two hours. Actual time will depend on the number of features to be installed and the experience of the installer.

    Security, auditability, and control

    This product uses the security and auditability features of the SurePOS 500 Express. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.

    Terms and conditions

    Volume orders: Contact your IBM representative.

    Feature section

    Warranty and maintenance

    Warranty period

    One year

    Warranty service

    IBM On-site Repair (IOR) 24 hours a day, 7 days a week, same-day response.

    Warranty service upgrades and maintenance service options

    For ServiceElect (Z125-5510) and ServiceSuite (Z125-5745) Statements of Work Maintenance services: On-site Service IBM will repair the failing machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM Machine. The area must be clean, well lit, and suitable for the purpose. The following service selections are available as maintenance options for your machine type.

    Usage plan machine

    No

    IBM hourly service rate classification

    One When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

    General terms and conditions

    Field-installable features

    Yes

    Model conversions

    No

    Machine installation

    Customer setup: customers are responsible for installation according to the instructions IBM provides with the Machine.

    Graduated Program License Charges Apply

    No This product does not contain Licensed Internal Code or Licensed Machine Code.

    Educational allowance

    Educational allowance does not apply.

    Prices

    For all local charges contact your representative.

    IBM Global Financing

    IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Our offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the Web at http://www.ibm.com/financing IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle. For more financing information, please visit www.ibm.com/financing AP DISTRIBUTION: TO ALL ASIA PACIFIC COUNTRIES FOR RELEASE. CTRY/Region ANNOUNCED ----------- --------- ASEAN * - Yes AUSTRALIA - Yes HONG KONG - Yes PRC - Yes TAIWAN - Yes KOREA - Yes JAPAN - Yes NEW ZEALAND - Yes * Bangladesh, Brunei, Myanmar, Sri Lanka, India, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam THIS ANNOUNCEMENT IS PROVIDED FOR YOUR INFORMATION ONLY. PRODUCTS CAN BE ORDERED ONLY UNDER THE TERMS AND CONDITIONS REFLECTED IN THIS ANNOUNCEMENT. SOME PRODUCTS REFERENCED MAY NOT BE AVAILABLE IN YOUR AREA. CONTACT YOUR LOCAL SALES REPRESENTATIVE FOR PRODUCT AVAILABILITY DETAILS.