IBM Platform Symphony V7.1, with an Application Service Controller enables scalable, high-performance grid services for parallel compute- and data-intensive applications

IBM United States Software Announcement 214-361
October 6, 2014


Table of contents
 Overview Overview  Publications Publications
 Key prerequisites Key prerequisites  Technical information Technical information
 Planned availability date Planned availability date  Ordering information Ordering information
 Description Description  Terms and conditions Terms and conditions
 Product positioning Product positioning  Prices Prices
 Program number Program number   Order now Order now


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At a glance
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Platform Symphony® V7.1 and Application Service Controller for Platform Symphony help you exceed your performance goals with a fast, efficient grid and analytic computing environment. The latest version offers increased scaling and performance. Application Service Controller for Platform Symphony enables you to better manage cloud-native distributed computing environments, eliminating silos and making the most efficient use of available resources.

You can realize the following benefits:

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Overview
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Platform Symphony V7.1 is an enterprise-class grid manager for running distributed application services on a scalable, shared, heterogeneous grid. It accelerates a variety of compute- and data-intensive applications, quickly computing results while making optimal use of available infrastructure.

This latest version of Platform Symphony includes the following significant enhancements:

The Platform Application Service Controller for Platform Symphony add-on extends the Symphony grid to enable a shared-service backbone for a broad portfolio of distributed software frameworks. Designed specifically to address the requirements of a new generation of distributed application workloads that stem from the wide adoption of "born-on-the-cloud" technology, it increases resource utilization, minimizes application silos, and offers increased resiliency and high availability.

The efficient low-latency middleware and scheduling architecture of Platform Symphony deliver the performance and agility required to predictably meet and exceed throughput goals for the most demanding analytic workloads. Platform Symphony helps organizations realize improved application performance at a significantly reduced total cost of ownership.

Platform Symphony can help you:

It includes the following features:

The Application Service Controller for Platform Symphony add-on is available for Platform Symphony - Advanced Edition. Application Service Controller offers the following benefits:

Platform Symphony is available in four different editions tailored to different business requirements.



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Key prerequisites
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In order to deploy Application Service Controller for Platform Symphony, an IBM Platform Symphony - Advanced Edition license is required.



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Planned availability date
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Description
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Platform Symphony V7.1 is a high-performance grid middleware and management solution that runs on your choice of hardware and operating environments. You can use Platform Symphony to run preintegrated applications available from a variety of ISVs, or easily adapt and accelerate your own compute- and data-intensive parallel workloads on a grid, making your organization agile and flexible.

The Application Service Controller for Platform Symphony extends the Platform Symphony grid with a shared-service backbone for a broad portfolio of distributed software frameworks. Designed specifically to address the requirements of a new generation of distributed application workloads that stem from the wide adoption of "born-on-the-cloud" technology, it increases resource utilization, minimizes application silos, and delivers increased resiliency and high availability.

Performance and scalability

Platform Symphony gives organizations a competitive advantage by solving a wide range of large-scale compute- and data-intensive business problems that can be run concurrently with exceptional performance.

For workloads such as MapReduce where standard comparative benchmarks are available, Platform Symphony demonstrates clear business value. As an example, in the SWIM benchmark developed at the University of California, Berkeley (UCB), the Platform Symphony scheduler was measured to deliver approximately four times the performance of Apache Hadoop Release 1.0.1 running on identical hardware.

Flexible resource sharing

A key advantage of Platform Symphony is its sophisticated hierarchical resource-sharing model. The ability of Platform Symphony to lend and borrow resources, based on policy, guarantees users access to owned resources when needed. Departments can also easily share resources not in use with others and borrow resources dynamically as needed. By avoiding the need for application-specific silos, users enjoy a better quality of service with reduced infrastructure and management costs. Whether you are deploying on Linux™, IBM PowerLinux™, Microsoft™ Windows™, Windows HPC Server, UNIX™, or all of the above, you can manage your environment as a single, shared resource pool with Platform Symphony.

Support for compute- and data-intensive analytic workloads

Platform Symphony is optimized for both compute- and data-intensive parallel workloads. This is important to large organizations that want to avoid having a discrete grid for each application. Platform Symphony delivers a rich set of client- and server-side APIs for a variety of parallel computing problems alongside an optimized Hadoop-compatible MapReduce implementation. It also delivers other data-handling innovations to accelerate the processing of large distributed datasets. The resource orchestration capability and low-latency middleware of Platform Symphony together can deliver dramatic performance gains for both compute- and data-intensive applications. Tasks can be dispatched with an awareness of data locality resulting in better performance and efficiency: Applications avoid the needless movement of data across congested networks.

Rapid response for business-critical workloads

Platform Symphony can react instantly to changes in application demand. With the flexibility to adapt when priorities change, Platform Symphony can reallocate service instances at a rate of up to 1,000 per second to different workloads depending on configurable sharing policies and application priorities (interim result pending completion of testing). This translates into better application performance, better utilization, and an ability to respond quickly to business-critical demands.

Ease of application and data integration

Regardless of your development environment, Platform Symphony can meet your needs. Well-documented APIs enable fast integration for applications written in the following languages and software environments:

Platform Symphony also supports other languages and environments commonly used in distributed computing, including Python. It also supports layered Hadoop technologies, including Apache PIG (a high-level language for writing data analysis programs) and HIVE (a data warehouse implementation for Hadoop) available as part of IBM BigInsights or with third-party Hadoop distributions.

Plug-ins for Microsoft Visual Studio Professional support compilation-free integration of .NET assemblies. Developers can use a step-by-step wizard to integrate and test applications end-to-end without needing to be expert in the Platform Symphony APIs. For Java developers, the Eclipse integrated development environment (IDE) is supported as well.

Associated with the MapReduce scheduling capabilities of Platform Symphony, plug-ins are included for distributed file systems such as IBM General Parallel File System (GPFS™), Hadoop Distributed File System (HDFS), and Appistry. Platform Symphony also supports integrations with third-party in-memory data grid solutions.

The free downloadable Platform Symphony Developer Edition makes developers productive immediately, enabling them to develop and test CPU- or GPU-based applications on their operating system of choice without the need for a production grid. Platform Symphony Developer Edition also enables developers to integrate and test data MapReduce applications. The Platform Symphony Developer Edition is available from IBM DeveloperWorks at

http://www.ibm.com/developerworks/

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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Platform Symphony is part of a family of cluster and grid workload management solutions from IBM. These products include:

IBM LoadLeveler is a job scheduler that controls the scheduling of batch jobs. LoadLeveler matches job requirements to the best available compute resources for execution and runs on IBM Power Systems. LoadLeveler is an excellent choice as a workload management system for running applications already integrated with, or supported by, LoadLeveler on POWER-based systems.

The IBM Platform LSF family of products includes a batch workload scheduler similar to LoadLeveler. A number of other components are also available for Platform LSF including, graphical workflow management tools, application-centric portals, monitoring and analysis tools, and tools for scheduling commercial software license features. While there is some intersection in functionality between LoadLeveler and Platform LSF, Platform LSF may be an appropriate choice when you need these specific additional capabilities or when you want to deploy a Microsoft Windows, or mixed Windows, Linux, or UNIX (including IBM AIX®) environment involving hardware or operating systems not supported by IBM LoadLeveler.

Platform Symphony is different from all of the solutions mentioned above. Key differences include:

Because of these key differences, Platform Symphony typically runs different types of analytic workloads than Platform LSF. Workloads that require very fast scheduling, low latency, high throughput and scale, and fast, agile resource sharing are likely to be best served by Platform Symphony.

Some unique characteristics of Platform Symphony relative to other high-performance SOA grid middleware solutions are:

As previously mentioned, Platform Symphony is also available to run MapReduce jobs (a component of Apache Hadoop) through an optimized, low-latency MapReduce capability built into the Platform Symphony - Advanced Edition. If you deploy Hadoop clusters, you may want to consider IBM InfoSphere BigInsights for specific requirements where you want to run service-oriented workloads on the same cluster as Hadoop jobs. Where you have special requirements that demand low-latency scheduling to speed up short-duration MapReduce jobs, Platform Symphony may be the appropriate solution.

You may choose to deploy Platform LSF and Platform Symphony on the same shared-cluster infrastructure, but there are some limitations. If you deploy mixed Platform Symphony and Platform LSF clusters, contact a Platform Symphony product specialist for configuration advice and assistance.



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Program number
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Program                Program
number         VRM     name

5725-G86       7.1.0   Platform Symphony
 


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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The following publications are available from the IBM Platform Symphony Knowledge Center for V7.1. Documentation is included in both web-friendly and PDF formats.

IBM Knowledge Center is a worldwide central repository of IBM technical publications hosted in a single application, located at a single web address

http://www.ibm.com/support/knowledgecenter/

You can find and navigate technical content more efficiently and easily with improved search, filtering, and user experience. Create your own collections of IBM documents with PDF output on demand.



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Technical information
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Specified operating environment

Hardware requirements

Platform Symphony V7.1 is supported on Lenovo System x iDataPlex® and other rack-based servers as well as non-IBM x64 servers.

Also supported are IBM Power Systems servers running PowerLinux operating environments. PowerLinux support is for Big Endian only.

Power® System servers running AIX can integrate with Platform Symphony, but from a client perspective only.

Other platforms include:

When the product is available, you can find additional details in the Supported System Configurations document on the IBM Symphony Knowledge Center. Visit

http://www.ibm.com/support/knowledgecenter/
Software requirements

A high-level summary of operating environments supported by Platform Symphony are listed below. Complete details, including "on demand" operating systems, can be found in the Supported System Configurations document on the IBM Platform Symphony Knowledge Center after the product is available. Visit

http://www.ibm.com/support/knowledgecenter/

Note: Not all product capabilities are supported uniformly across all operating systems.

For Linux installations, precompiled binaries facilitate easy installation on different Linux kernels. Which distribution to install depends on the version of Linux, specifically the Linux kernel version, and the version of glibc.

In the case of Microsoft cluster deployments, compatibility is based on the version of the Windows operating environment.

POWER6, POWER7 and POWER8 runs PowerLinux supporting RHEL 6.x, RHEL 7, and SLES 11 SP2, can run Platform Symphony. PowerLinux support is for Big Endian only.

Clusters can consist of nodes running multiple operating systems. For example, 64-bit Linux hosts can be mixed running different Linux distributions, and multiple Windows operating systems can be deployed as well. Platform Symphony has mechanisms to deal with the management of these different types of hosts in the same cluster to control what application services are able to run on each type of host. Also, clients and services may be heterogeneous. It is common to have Platform Symphony clients and services be implemented on different operating environments, languages, and frameworks. For example, a client-side spreadsheet can embed visual-basic code that opens a connection to Platform Symphony to a simulation service that is built on Java running on RHEL 6.x.

Platform Symphony clients can integrate their own applications so that they can be deployed and managed on a Platform Symphony cluster. Because of this, software development environments become an important consideration for clients deploying Platform Symphony.

If you choose to run Platform Symphony together with a big data solution such as IBM BigInsights, Cloudera, IBM General Parallel File System (GPFS) - File Placement Optimizer (FPO), MapReduce, HortonWorks, or Apache Hadoop, you should be aware that Platform Symphony supports different Hadoop versions, and MapReduce API versions.

Supported distributed file systems for MapReduce are:

Platform Symphony has been tested with and supports the following applications, frequently deployed in big data environments: Most layered open-source Hadoop applications, including Pig, Mahout, Nutch, HBase, Oozie, Zookeeper, Hive, and Pipes

After the product is available, you can find additional details about compilers, multicluster operating system support, supported file systems for Symphony high availability (HA), plug-in reference platforms, and supported databases and browsers in the Supported System Configurations document on the IBM Symphony Knowledge Center. Visit

http://www.ibm.com/support/knowledgecenter/

Following is a partial list of third-party packages known to work with Platform Symphony. In some cases, integration is explicitly supported by the vendor, but in other cases, integration is achieved through the scriptable symexec interfaces included in Platform Symphony. Symexec enables workloads to be called using the Platform Symphony service-oriented middleware without explicitly requiring that applications be linked to Platform Symphony client- and service-side libraries.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Companion products

IBM Platform Symphony may be sold in conjunction with other complementary IBM products and services. The following products, components, or services could complement Platform Symphony V7.1:

Compatibility

Platform Symphony V7.1 is fully backward compatible with Platform Symphony V6.x and previous supported versions. This means that clients running applications developed against earlier versions of the Platform Symphony APIs can deploy their application on the most up-to-date version of Platform Symphony.

For example, if you have qualified your applications using the client- and server-side components and libraries included in Platform Symphony V6.1, those applications can be run as they are, without recompilation on Platform Symphony V7.1. Application profiles specific to each grid service govern the version of the API being used, making it possible for applications using multiple API versions to coexist on the same grid at the same time.

Limitations

Customers deploying Platform Symphony V7.1 should be aware of the following limitations:

Other limitations are discussed in the Platform Symphony V7.1 release notes and documentation found on the IBM Platform Symphony Knowledge Center at the time of product release.

Performance considerations

Platform Symphony is specifically designed to help organizations meet their application performance goals by taking advantage of inherent opportunities for parallelism in a variety of application types. Because application parallelism is the key driver of performance in grid applications, efficiency emerges as the major consideration when determining how much faster an application can be expected to run when deployed on a Platform Symphony grid.

For example, if you need to run a workload consisting of 1,000 tasks that each takes ten seconds on average to complete, you would expect this workload to take 10,000 seconds or a little under three hours on a single processing element. If a 100-node grid were assembled that was 100% efficient, you would expect this same workload under ideal circumstances to run 100 times faster, and complete all 1,000 10-second tasks in just 100 seconds. Platform Symphony has been tested in a 5,000 core environment to deliver application efficiency in excess of 95% for what are termed "embarrassingly parallel" applications.

Observed performance varies based on a large number of factors including:

IBM has amassed a significant amount of experience characterizing the performance of different types of applications in grid computing environments and can help customers realistically assess the types of performance gains that they can expect.

IBM Electronic Support

The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement, at no additional charge. Read about the Electronic Support portfolio of tools

http://ibm.com/electronicsupport

Access the IBM Support Portal

http://ibm.com/support

Access the online Service Request tool

http://ibm.com/support/servicerequest

Planning information

Clients who want to run both Platform Symphony V7.1 and IBM Platform LSF V9.1 on the same grid environment, and share resources between the two environments, should seek configuration assistance from IBM. While documentation is included in the Platform Symphony V7.1 distribution that explains how to do this, IBM can offer useful guidance.

Similarly, IBM can offer assistance to clients who want to augment an IBM Infosphere BigInsights installation with Platform Symphony V7.1. Platform Symphony replaces several of the grid management and service monitoring facilities inside BigInsights.

Customer responsibilities

While the installation and upgrade procedures for Platform Symphony V7.1 have been tested carefully, as with any installation or upgrade, it is prudent to ensure that backups exist and prepare for the installation or upgrade in advance.

To facilitate this process, the Platform Knowledge Center, provided with Platform Symphony, includes web-based and PDF documentation for Upgrading your Platform Symphony Cluster that outlines the specific steps that should be taken in planning and executing a cluster upgrade.

For clients planning a new installation, the document Installing Your Platform Symphony Cluster should be reviewed carefully. This document provides a thorough explanation of the steps involved in installing Platform Symphony on Windows or Linux or UNIX environments.

Installability

When installing or upgrading your Platform Symphony cluster, the functionality of prior versions of Platform Symphony is preserved. For example, cluster configurations, application definitions, resource sharing profiles, and all historical data can be migrated to your Platform Symphony V7.1 cluster.

Applications running on previous Platform Symphony versions can be migrated to version 7.1 without modification. Applications can be run on the same Platform Symphony compute node which exists in two or more clusters.

Packaging

Platform Symphony V7.1 is distributed on multiple DVD media and is available for electronic download with multiple eAssemblies. Included are:

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

Platform Symphony uses the security and auditability features of the system in which it is installed. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

 
Product group: IBM Platform Computing
  Product Identifier Description (PID)
  IBM Platform Symphony     5725G86
 
Product category: Other Software

Passport Advantage

 
                                                               Part
Program name/Description                                       number

App Svc Controller f Platform Symphony RVU Lic + SW S&S 12 Mo  D1AYJLL
App Svc Controller f Platform Symphony RVU Annual SW S&S Rnwl  E0KGQLL
App Svc Controlr Platform Symphony RVU SW S&S Reinstate 12 Mo  D1AYKLL
 
English media pack:

IBM Platform Symphony Express Edition V7.1 Multiplatform       AJ028EN
IBM Platform Symphony Standard Edition V7.1 Multiplatform      AJ029EN
IBM Platform Symphony Advanced Edition V7.1 Multiplatform      AJ02AEN
 
IBM Platform Symphony Desktop Harvesting V7.1 MP               AJ02BEN
IBM Platform Symphony Server and VM Harvesting V7.1 MP         AJ02CEN
IBM Platform Symphony GPU Harvesting V7.1 Multiplatform        AJ02DEN
 
IBM Platform Symphony Co-Processor Harvest V7.1 Multiplatform  AJ02EEN
IBM Platform LSF Standard Edition for Platform Symphony V9.1.1 AJ02FEN
IBM Application Service Controller for Platform Symphony V7.1  AJ02GEN
 

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

 
Entitled maintenance offerings                             Part
description                                                number

IBM PLATFORM SYMPHONY-EXPRESS EDITION RVU LIC+SW S&S 12MO  D0Q0ZLL
IBM PLATFORM SYMPHONY STANDARD EDITION RVU LIC+SW S&S 12MO D0Q0TLL
IBM PLATFORM SYMPHONY ADVANCED EDITION RVU LIC+SW S&S 12MO D0Q0PLL
 
PLTFM SYM STD ED FR PLTFM SYM EX ED TRDUP LIC+SW S&S 12MO  D0Q1NLL
PLTFM SYM ADV ED FR PLTFM SYM EX ED TRDUP LIC+SW S&S 12MO  D0Q1LLL
PLTFM SYM ADV ED FR PLTFM SYM ST ED TRDUP LIC+SW S&S 12MO  D0Q1SLL
 
IBM PLAT SYMPHONY DSKTP HARVESTING CLI DEV LIC+SW S&S 12MO D0Q0ILL
IBM PLATFORM SYMPHONY GPU HARVESTING GPGPU LIC+SW S&S 12MO D0Q0XLL
IBM PLAT SYMPH SERVER VM HARV VIRTUAL SRVR LIC+SW S&S 12MO D0Q0VLL
 
Media packs                                                Part
description                                                number

IBM Platform Symphony Express Edition V5.2 Multiplatform   AJ008EN
IBM Platform Symphony Standard Edition V5.2 Multiplatform  AJ009EN
IBM Platform Symphony Advanced Edition V5.2 Multiplatform  AJ00AEN
IBM Platform Symphony Desktop Harvesting V5.2 MP           AJ00BEN
IBM Platform Symphony Server and VM Harvesting V5.2 MP     AJ00CEN
IBM Platform Symphony GPU Harvesting V5.2 Multiplatform    AJ00DEN
 
IBM Platform Symphony Express Edition V6.1 Multiplatform   AJ00LEN
IBM Platform Symphony Standard Edition V6.1 Multiplatform  AJ00MEN
IBM Platform Symphony Advanced Edition V6.1 Multiplatform  AJ00NEN
IBM Platform Symphony Desktop Harvesting V6.1 MP           AJ00PEN
IBM Platform Symphony Server and VM Harvesting V6.1 MP     AJ00QEN
IBM Platform Symphony GPU Harvesting V6.1 Multiplatform    AJ00REN
 

Charge metric

 
                    Part number or
Program name        PID number        Charge metric

IBM Platform        5725-G86
 Symphony
 
-Express Edition                      Managed core RVU (1)
-Standard Edition                     Managed core RVU
-Advanced Edition                     Managed core RVU
 
-Desktop Harvesting                   Client device
-GPU Harvesting                       GPGPU (2)
-Server and VM Harvesting             Virtual server
 
-Application Service Controller       Managed core RVU

 
1
Resource Value Unit
2
General Purpose Graphics Processing Unit

RVU is a unit of measure by which the program can be licensed. RVU Proofs of Entitlement are based on the number of units of a specific resource used or managed by the program. Licensee must obtain sufficient entitlements for the number of RVUs required for licensee's environment for the specific resources as specified in the program specific table. RVU entitlements are specific to the program and the type of resource and may not be exchanged, interchanged, or aggregated with RVU entitlements of another program or resource. Refer to the program specific RVU table.

Each license includes 12 months subscription and support.

General Purpose Graphics Processing Unit

General Purpose Graphics Processing Unit (GPGPU) is a unit of measure by which the program can be licensed. A GPGPU is a separately installable or identifiable component that is designed for and limited to workload-specific computation and is used as an application-specific accelerator in support of the computer's central processing units. Licensee must obtain an entitlement for each GPGPU that is managed or used by the program.

Server

Server is a unit of measure by which the program can be licensed. A server is a physical computer that is comprised of processing units, memory, and input/output capabilities and that executes requested procedures, commands, or applications for one or more users or Client Devices. Where racks, blade enclosures, or other similar equipment is being employed, each separable physical device (for example, a blade or a rack-mounted device) that has the required components is considered itself a separate server. For the purpose of server-based licensing, licensee must obtain entitlements for each server that is made available to the program, regardless of the number of processor cores and partitions in the server or the number of copies of the program on the server.

Notes:

Client Device

Client Device is a unit of measure by which the program can be licensed. A Client Device is a single-user computing device or special-purpose sensor or telemetry device that requests the execution of or receives for execution a set of commands, procedures, or applications from or provides data to another computer system that is typically referred to as a server or is otherwise managed by the server. Multiple Client Devices may share access to a common server. A Client Device may have some processing capability or be programmable to allow a user to do work. Examples include, but are not limited to, actuators, appliances, automated teller machines, automatic meter readers, cash registers, disk drives, desktop computers, kiosks, notebook computers, personal digital assistants, point-of-sale terminals, sensors, smart meters, tape drives, and technical workstations. Licensee must obtain entitlements for every Client Device that runs, provides data to, uses services provided by, or otherwise accesses the program and for every other computer or server on which the program is installed.

Resource Value Unit (RVU)

RVU is a unit of measure by which the program can be licensed. RVU Proofs of Entitlement are based on the number of units of a specific resource used or managed by the program. Licensee must obtain sufficient entitlements for the number of RVUs required for licensee's environment for the specific resources as specified in the program-specific table. RVU entitlements are specific to the program and the type of resource and may not be exchanged, interchanged, or aggregated with RVU entitlements of another program or resource. Refer to the program-specific RVU table.

Notes:

For these components, the resource for the purpose of the RVU calculation are Activated Processor Cores managed by the program. An Activated Processor Core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions. Licensee can deploy the Program using either Full Capacity licensing or Virtualization Capacity (Sub-Capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (refer to the webpage below). If using Full Capacity licensing, each Activated Processor Core in the physical hardware environment managed by the Program must be counted, except for those servers from which the Program permanently no longer manages. If you are using Virtualization Capacity licensing, the Virtualization Capacity License Counting Rules defines how many Activated Processor Cores must be counted.

Visit

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_sp ecific_virtualization_technologies.html

Resource Value Unit conversion table:

The following components of the Platform Symphony program are licensed based on Value Unit-Based pricing:

Program                               Value Unit
number      Program name              exhibit

5725-G86    IBM Platform Symphony     VUE139
             - Express Edition
             - Standard Edition
             - Advanced Edition
             - Application Service
                Controller
 


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information number

L-VASN-98AWRT

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
IBM Operational Support Services - SoftwareXcel

No

System i® Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable



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Statement of good security practices
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support, all at no additional cost to you.

Now integrated into the base operating system of AIX V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent. In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24x7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool securely transmits via either the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide you a single point of exit from your site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into your system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by you and IBM. Your business applications or business data is never transmitted to IBM.

More accurate reporting: Because system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, you are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, you can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with your IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, you are able to see search results that apply specifically to your systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Prices
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Information on charges is available at website

http://www.ibm.com/support

In the Electronic tools category, select the option for Purchase/upgrade tools.

Passport Advantage

For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

For more financing information, visit

http://www.ibm.com/financing


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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Email:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

BigInsights, Power Systems, PowerLinux, GPFS, POWER8 and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

Symphony, IBM, InfoSphere, Express, PureSystems, System x, LoadLeveler, LSF, AIX, Passport Advantage, iDataPlex, Power, POWER6, POWER7, Algorithmics, Algo Risk, System i and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Oracle and Java are trademarks of Oracle and/or its affiliates in the United States, other countries, or both.

Intel is a trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

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