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IBM Connections V4.0 enables professional networks and communities to reinvent how people innovate and work together

IBM United States Software Announcement 212-278
September 4, 2012


Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications


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At a glance
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IBM® Connections V4.0 is designed to help you:

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL.

Reference: YE001



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Overview
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IBM Connections V4.0 is social software for business that provides an exceptional social platform that helps enable you to access the right people and internal and external content in your professional networks and communities.

Benefits

New capabilities

Take action faster

From within your activity stream, you can view and act on an aggregated list of updates from across your network and from third-party applications. With IBM Connections V4, you can now open a view that allows you to take action immediately on the content in your activity stream. Each update in the activity stream has an associated view powered by OpenSocial gadgets, which provides an embedded experience. This embedded experience provides a user interface from which you can, for example, comment on, follow, or "Like" an item, as well as download files, share content, and view tags from within your activity stream.

Foster community growth and participation on projects

The activity stream is now available to communities, allowing community members to visualize what other members are doing. You can share status with members of your community. You can also integrate third-party applications into the community activity stream to provide visibility and easy action from within the activity stream using the embedded experience. New metrics capabilities allow community owners to monitor the adoption and vitality of their community. Insights gained from the metrics can help a community owner take actions that can make the community more useful for members, which can lead to increased community membership and participation. A new calendar provides a central place to plan and coordinate community team events.

Collaborate more effectively with teammates

New features help you work more effectively with teammates. Owners and editors can lock and unlock a file. The redesigned files summary page and tabs provide more information such as in which folders the file resides and whether the file is referenced by status updates. Team discussions in forums are enhanced with new features such as adding content from a web page or IBM Connections source to a forum topic with the click of a button. Project management is facilitated with new Activity capabilities such as converting an entry into a to-do item.



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Key prerequisites
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Refer to the Hardware requirements and Software requirements sections for details.



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Planned availability date
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September 7, 2012: Electronic availability

October 2, 2012: Media availability



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Description
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IBM Connections V4.0 introduces new features across its set of integrated applications to help make collaboration within your organization easier.

Home Page: The Home Page application helps provide individuals with a consolidated view of their social data from across all of the IBM Connections applications.

Home Page updates

Enhanced user interface

Actionable activity stream items

Increased awareness of upcoming events

Added flexibility in status updates

Communities: The Communities application connects individuals with a common interest, responsibility, or area of expertise to share information, exchange ideas, and collaborate on projects.

Communities updates

Increased awareness of community events and updates

Foster community growth and involvement

Work on project files with community members

Recommendations: Social analytics provide recommendations about people to connect with and content to view.

Recommendations updates

Recommendations become more relevant

Files: The Files application helps provide a fast and easy way to share files with individuals and groups. The model is simple. You upload a file of any type and add readers and editors to it.

Files updates

Added flexibility in file handling

Forums: The Forums application provides a convenient way to create an online discussion board where people can ask questions, share their experiences, and discuss topics of common interest.

Forums updates

Forum discussions become more adaptive to the needs of the team

Activities: The Activities application helps individuals create online work areas where they and their teammates can gather together the emails, Instant Message (IM) chats, documents, messages, and other information that they need to accomplish a business objective.

Activities updates

Increased flexibility

Enhanced usability

Bookmarks: The Bookmarks social bookmarking application helps you save, organize, and share bookmarks as well as discover bookmarks that have been qualified by others.

Bookmarks updates

Enhanced usability

Increased integration

Profiles: The Profiles application helps you locate the people you need by searching across your organization using keywords that help identify expertise, current projects, and responsibilities.

Profiles updates

Wikis: The wikis application provides a convenient online method for teams to author content collaboratively, edit it, and then publish it. This is designed to help businesses create content faster, and also improve its quality by utilizing input from a variety of experts.

Wiki updates

Expanded editing features

Section 508 of the US Rehabilitation Act

IBM Connections is capable as of October 2, 2012, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested on the following website

http://www.ibm.com/able/product_accessibility/index.html


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Reference information
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Refer to Software Announcement 211-495, dated October 18, 2011 .



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Availability of national languages
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Product description            Language        GA date
 
IBM Connections Profiles       Multilingual    October 2, 2012
V4.0.0                         (Portuguese,
                               French,
                               Danish,
                               Catalan,
                               Kazakh,
                               Russian,
                               Hebrew,
                               Arabic, Thai,
                               Korean,
                               Chinese -
                               Simplified,
                               Spanish,
                               Norwegian
                               Bokmal,
                               Portuguese-Brazilian,
                               German,
                               Swedish,
                               Japanese,
                               Chinese -
                               Traditional,
                               Hungarian,
                               English,
                               Slovenian,
                               Greek,
                               Turkish,
                               Dutch, Czech,
                               Italian,
                               Finnish,
                               Polish)


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Program number
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Program    VRM                          Program name
number
 
5724-S68   4.0.0                        IBM Connections


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Education support
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IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training website

http://www.ibm.com/services/learning/

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.

IBM Software Services for Education provides education to support many IBM offerings. For a complete list of offerings visit the website at

http://www.ibm.com/software/lotus/training


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No publications are shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Technical information
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Specified operating environment

Hardware requirements

Visit

http://www-01.ibm.com/support/docview.wss?uid=swg27012786
Software requirements

Refer to Hardware requirements section.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express® . Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

This product is available through IBM Passport Advantage in a Passport Advantage media pack or via electronic download. Publications are not shipped with the product.

The Licensing Information form number for IBM Connections is L-CMAS-8D9PLG.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
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This product is only available via Passport Advantage . It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Connections                     IBM             IBM
                                     Connections     Connections
IBM Connections Extension from      IBM             IBM
 Notes® or Domino® w/Ltd Entitle to    Connections     Connections
 Connections
IBM Connections Extension from WS   IBM             IBM
 Portal w/Ltd Entitlement to         Connections     Connections
 Connections
IBM Connections Profiles            IBM             IBM
                                     Connections     Connections
Program name                          PID        Charge unit
                                      number     description
 
IBM Connections                       5724-S68   Per Authorized
                                                  User
IBM Connections                       5724-S68   Per Authorized
                                                  User for Linux
                                                  on System z
IBM Connections                       5724-S68   Per Processor
                                                  Value Unit (PVU)
IBM Connections                       5724-S68   Per Processor
                                                  Value Unit for
                                                  Linux™ on System
                                                  z
IBM Connections Extension from Notes  5724-S68   PA Per
 or Domino w/Ltd Entitle to                       Authorized User
 Connections
IBM Connections Extension from Notes  5724-S68   Per Authorized
 or Domino w/Ltd Entitle to                       User for Linux
 Connections                                      on System z
IBM Connections Extension from WS     5724-S68   PA Per
 Portal w/Ltd Entitlement to                      Authorized User
 Connections
IBM Connections Extension from WS     5724-S68   Per Authorized
 Portal w/Ltd Entitlement to                      User for Linux
 Connections                                      on System z
IBM Connections Profiles              5724-S68   Per Authorized
                                                  User for Linux
                                                  on System z
IBM Connections Profiles              5724-S68   Per Authorized
                                                  User

Charge metrics definitions

Authorized User

Authorized User is a unit of measure by which the program can be licensed. An Authorized User is a unique person who is given access to the program. The program may be installed on any number of computers or servers and each Authorized User may have simultaneous access to any number of instances of the program at one time. Licensee must obtain separate, dedicated entitlements for each Authorized User accessing the program in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means. An entitlement for an Authorized User is unique to that Authorized User an may not be shared, nor may it be reassigned other than for the permanent transfer of the Authorized User entitlement to another person.

Note: Some programs may be licensed where devices are considered users. In that case, the following applies. Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the program or that is otherwise managed by the program is considered a separate user of the program and requires an entitlement as if that device were a person.

Processor Value Unit (PVU)

PVU is a unit of measure by which the program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU Table by processor value, brand, type, and model number at

http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html

and the number of processors made available to the program. IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores.

Licensee can deploy the program using either full capacity licensing or virtualization capacity (sub-capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (refer to the webpage below). If using full capacity licensing, licensee must obtain PVU entitlements sufficient to cover all activated processor cores* in the physical hardware environment made available to or managed by the program, except for those servers from which the program has been permanently removed. If using virtualization capacity licensing, licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the program, as defined according to the Virtualization Capacity License Counting Rules at

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_sp ecific_virtualization_technologies.html

* An activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.

Notes :

Passport Advantage program licenses

IBM Connections

Part description                                         Part
                                                         number
 
IBM Connections Profiles
IBM Connections Profiles Authorized User Annual SW S&S   E03VFLL
 Rnwl
IBM Connections Profiles Authorized User Lic + SW S&S    D6159LL
 12 Mo
IBM Connections Profiles Authorized User SW S&S          D615ALL
 Reinstate 12 Mo

IBM Connections

Part description                                         Part
                                                         number
 
IBM Connections Extension from Notes or Domino w/Ltd
 Entitle to Connections
ConnExt Fr Conn Lim Enti PA Per Authorized User Annual   E0DA9LL
 SW S&S Rnwl
ConnExt Fr Conn Lim Enti PA Per Authorized User Lic +    D0N7VLL
 SW S&S 12 Mo
ConnExt Fr Conn Lim Enti PA Per Authorized User SW S&S   D0N7WLL
 Reinstate 12 Mo

IBM Connections

Part description                                         Part
                                                         number
 
IBM Connections
IBM Connections Authorized User Annual SW S&S Rnwl       E03VJLL
IBM Connections Authorized User Lic + SW S&S 12 Mo       D6158LL
IBM Connections Authorized User SW S&S Reinstate 12 Mo   D615ILL
IBM Connections for Extranet Proc Value Unit (PVU)       E03VKLL
 Annual SW S&S Rnwl
IBM Connections for Extranet Proc Value Unit (PVU) Lic   D615JLL
 + SW S&S 12 Mo
IBM Connections for Extranet Proc Value Unt (PVU) SW     D615KLL
 S&S Reinst 12 Mo

IBM Connections

Part description                                         Part
                                                         number
 
IBM Connections Extension from WS Portal w/Ltd
 Entitlement to Connections
ConnExt WSPot w/Ltd EntiConn PA Per Authorized User      E0EICLL
 Annual SW S&S Rnwl
ConnExt WSPot w/Ltd EntiConn PA Per Authorized User Lic  D0T6WLL
 + SW S&S 12 Mo
ConnExt WSPot w/Ltd EntiConn PA Per Authorized User SW   D0T6XLL
 S&S Reinstate 12 Mo

Passport Advantage trade-up licenses

IBM Connections

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Connections
IBM Connections Activities  Tradeup to Cnnctns AU Lnx   D0C5ELL
                             Sz fr Cnnctns Activities
                             AU Lnx Sz Lic+SW S&S12Mo
IBM Connections Profiles    Tradeup to Cnnctns AU Lnx   D0C5DLL
                             Sz fr Cnnctns Profiles AU
                             Lnx Sz Lic+SW S&S 12 Mo
IBM Connections Activities  Tradeup to Cnnctns AU from  D6157LL
                             Cnnctns Activities AU Lic
                             + SW S&S 12 Mo
IBM Connections Profiles    Tradeup to Connctns AU      D615BLL
                             from Cnnctns Profiles AU
                             Lic + SW S&S 12 Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
IBM Connections Profiles V4.0.0
IBM Connections V4.0 Multilingual Multiplatform Media    AY00QML
 Pack

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM Connections Profiles V4.0.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Connection Profiles     IBM Connections V4.0        AY00QML
 Authorized User for Linux   Multilingual Multiplatform
 on System z®                 Media Pack
IBM Connections Authorized  IBM Connections V4.0        AY00QML
 User for Linux on System z  Multilingual Multiplatform
                             Media Pack
IBM Connections Extension   IBM Connections V4.0        AY00QML
 From a Notes or Domino      Multilingual Multiplatform
 product with Limited        Media Pack
 Entitlement to Connections
 PA per Authorized User
IBM Connections Extension   IBM Connections V4.0        AY00QML
 From a Notes or Domino      Multilingual Multiplatform
 product with Limited        Media Pack
 Entitlement to Connections
 PA per Authorized User for
 Linux on System z
IBM Connections Extension   IBM Connections V4.0        AY00QML
 from WS Portal w/Ltd        Multilingual Multiplatform
 Entitlement to Connections  Media Pack
 per Authorized User
IBM Connections Extension   IBM Connections V4.0        AY00QML
 from WS Portal w/Ltd        Multilingual Multiplatform
 Entitlement to Connections  Media Pack
 per Authorized User for
 Linux on System z
IBM Connections Processor   IBM Connections V4.0        AY00QML
 Value Unit for Linux on     Multilingual Multiplatform
 System z                    Media Pack
IBM Connections Profiles    IBM Connections V4.0        AY00QML
 per Authorized User         Multilingual Multiplatform
                             Media Pack
IBM Connections per         IBM Connections V4.0        AY00QML
 Authorized User             Multilingual Multiplatform
                             Media Pack
IBM Connections per         IBM Connections V4.0        AY00QML
 Processor Value Unit        Multilingual Multiplatform
                             Media Pack

Cross-platform products

Cross-platform products for use on System z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

Cross-platform product for use on System z IFL engines

Order the part numbers that follow when the product is intended to run on the Linux operating system on System z IFL engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

IBM Connections

Part description                                         Part
                                                         number
 
IBM Connections Profiles
IBM Connections Profiles AU for Linux on Sys z SW S&S    D0C3LLL
 Reinstate 12 Mo
IBM Connections Profiles Auth Usr for Linux on Sys z     E08CILL
 Annl SW S&S Rnwl
IBM Connections Profiles Auth Usr for Linux on Sys z     D0C3KLL
 Lic+SW S&S 12 Mo

IBM Connections

Part description                                         Part
                                                         number
 
IBM Connections Extension from Notes or Domino w/Ltd
 Entitle to Connections
ConnExt Fr Conn Lim Enti Per Aut.U.for Linux on Sys.z    E0DA8LL
 Annual SW S&S Rnwl
ConnExt Fr Conn Lim Enti Per Aut.U.for Linux on Sys.z    D0N7TLL
 Lic + SW S&S 12 Mo
ConnExt Fr Conn Lim EntiPer Aut.U.for Linux on Sys.z SW  D0N7ULL
 S&S Reinstate 12 Mo

IBM Connections

Part description                                         Part
                                                         number
 
IBM Connections
IBM Connections Auth Usr Linux on Sys z Annual SW S&S    E08CGLL
 Rnwl
IBM Connections Auth Usr Linux on Sys z Lic + SW S&S 12  D0C3GLL
 Mo
IBM Connections Auth Usr Linux on Sys z SW S&S           D0C3HLL
 Reinstate 12 Mo
IBM Connections for Extranet PVU for Lnx Sys z Annual    E08CHLL
 SW S&S Rnwl
IBM Connections for Extranet PVU for Lnx Sys z Lic + SW  D0C3ILL
 S&S 12 Mo
IBM Connections for Extranet PVU for Lnx Sys z SW S&S    D0C3JLL
 Reinst 12Mo

IBM Connections

Part description                                         Part
                                                         number
 
IBM Connections Extension from WS Portal w/Ltd
 Entitlement to Connections
ConnExt WSPot w/Ltd EntiConn Per Aut.U.for Linux on      E0EIDLL
 Sys.z Annual SW S&S Rn
ConnExt WSPot w/Ltd EntiConn Per Aut.U.for Linux on      D0T6YLL
 Sys.z Lic + SW S&S 12
ConnExt WSPot w/Ltd EntiConn Per Aut.U.for Linux on      D0T6ZLL
 Sys.z SW S&S Reinstate


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information form number
Program name                              Program    Form number
                                          number
 
IBM Connections                           5724-S68   L-CMAS-8D9PLG

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM , including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

International Passport Agreement
Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Software Subscription and Support applies

Yes. Software Subscription and Support is included with licenses purchased through Passport Advantage and Passport Advantage Express . Product upgrades and technical support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Other terms
System i Software Maintenance applies

No

Educational allowance available

Not applicable.

Statement of good security practices

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM . Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.



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Prices
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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet® , if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.



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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Passport Advantage, Express, Notes, Domino, System z, ValueNet and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/