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   1."Key technical support considerations for smart IT infrastructures" White Paper (White paper (external)-USEN) 
 This is the Key technical support considerations for smart IT infrastructures" White Paper. 
 
Sales Support Material|DIW03006USEN| Modified: 2011-08-03
  
 
 
   2.Proactive technical support: the overlooked essential in business resilience 
 This white paper covers foundational elements of a strong business resilience plan, including business continuity, disaster recovery, hardware support and software support. 
 
Sales Support Material|MTW03008USEN| Modified: 2011-05-09