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Travel and Transportation: Airlines

Improve customer service and satisfaction for airline travelers. Use customer insights to deliver targeted promotions. Provide self service the way your customers want it. Achieve greater customer advocacy, retention and loyalty - all of which translates into improved financial results.

The IBM Predictive Maintenance and Quality solution combines the functionalities of data integration, analytics and decision management into one pre-configured, packaged software solution that is easy to install, delivering significant benefits for your ...

September 2014 | PDF | 831 KB
Now is the time for airlines to take the lead in developing and introducing seamless travel solutions that enable customers to see air service for what it is: one of many steps in a complex dance that, properly orchestrated, can become enjoyable once ...

April 2011 | PDF | 535 KB
This IBM white paper examines the case for smarter transportation, detailing the catalysts for change and outlining the strategic imperatives required for future success. Case studies reflect how a new approach makes transportation smarter. With IBM, the ...

October 2010 | PDF | 869 KB

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